sales coordinator

sales representative

telesales executive

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customer service representative Jobs in Dubai

customer service representative

call center receptionist

Creative Arts Dental & Aesthetic LLC

We are seeking a skilled Call Center Representative with a minimum of 4 years of experience in dental services or telesales. The ideal candidate will possess strong communication skills, a customer-focused approach, and a proven track record of achieving targets.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally and efficiently.</li><li>Promote dental services, products, or related offerings to prospective and existing clients.</li><li>Maintain accurate records of customer interactions and transactions in the system.</li><li>Provide information, guidance, and support to clients regarding services or products.</li><li>Address customer inquiries, complaints, and feedback in a courteous and timely manner.</li><li>Collaborate with the team to improve call strategies and enhance customer satisfaction.</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum 4 years of experience in dental, healthcare call centers, or general telesales.</li><li>Fluent in Arabic and English.</li><li>Experience in appointment scheduling for dental clinics.</li><li>Strong interpersonal skills and ability to build lasting client relationships.</li></ul>What We Offer:<ul><li>Competitive salary.</li></ul>Send resume at hr@creativeartsaesthetic.comJob Type: Full-timeExperience:<ul><li>call center: 4 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Call Center Representative - Dental/Telesales

International Free Zone Authority | IFZA

<div>
 
 
 Job Overview
 
 
 
 
 
 
 The role of a Client Experience Agent &ndash; Call Center revolves around being the first point of contact, and thus, establishing the first impression of IFZA. The ideal candidate must be a highly committed, responsible, and creative individual with excellent interpersonal skills and the ability to work well under pressure.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
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 Acting as a first point of contact
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 Supporting the smooth running of IFZA Call Center, where all aspects of the client experience are delivered to the highest level
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 Answering and distributing all incoming calls in a timely and professional manner
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 Delivering a positive and timely response to client enquiries
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 Taking responsibility for the duties and tasks assigned to the role, ensuring that all work is carried out in a timely and professional manner
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 Maintaining excellent knowledge of IFZA&rsquo;s products and services in order to efficiently address any queries or concerns from Professional Partners and Clients
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 Maintaining confidentiality of client data ensuring no sensitive information is disclosed
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 Keep records of all calls in Call Center CRM in a comprehensible way
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 Meet individual and team qualitative and quantitative targets
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 Building and maintaining effective working relationships whilst promoting the company culture and values
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 Performing other job-related duties as assigned by Management
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 <ul>
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 Minimum of 2 years&rsquo; experience as a Call Center agent or similar role in the UAE
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 Full English proficiency is required
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 Additional spoken languages are an advantage
 </li>
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 Excellent verbal and written communication and interpersonal skills, and knowledge of telephone etiquette
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 Customer-focused and adaptability to different personality types
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 Ability to multi-task, set priorities, and manage time effectively
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 Excellent active listening and problem-solving skills
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 Intermediate computer literacy is required e.g., MS Office
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 Familiarity with CRM systems and practices
 </li>
 </ul>
</div>

Call Center - Client Experience Agent

Exceptional Medical Ambulance and Homecare Services LLC

ey Responsibilities<ul><li>Handle incoming calls from patients, families, and clients with professionalism and empathy.</li><li>Assess urgency of calls, triage requests, and dispatch ambulances or healthcare staff as required.</li><li>Monitor and track ambulance movements, ensuring efficient response times.</li><li>Communicate with drivers, paramedics, nurses, and doctors to coordinate field operations.</li><li>Maintain accurate call logs, dispatch records, and operational reports.</li><li>Assist in scheduling, rostering, and coordination of healthcare staff.</li><li>Support operations management in day-to-day activities and ensure compliance with company policies.</li><li>Uphold confidentiality and patient data protection at all times.</li><li>Provide administrative support including documentation, reporting, and follow-up of cases.</li></ul>Requirements<ul><li>Previous experience as a Dispatcher, Call Center Agent, or Operations Coordinator in healthcare, ambulance, or emergency services is highly desirable.</li><li>Strong communication skills in English and Arabic (additional languages are an advantage).</li><li>Ability to remain calm, professional, and decisive under pressure.</li><li>Familiarity with emergency response procedures, healthcare operations, and dispatch systems.</li><li>Proficiency in computer systems, MS Office, and call-handling software.</li><li>Strong organizational and multitasking abilities.</li><li>Willingness to work in shifts, including nights, weekends, and holidays.</li></ul>Job Type: Full-time

Dispatcher/Call Center/Ops with Healthcare Background

Institute of Royal Aesthetic Ply Clinic Co L.L.C

Job Description We are a premium aesthetic clinic in Dubai seeking an experienced and results-driven Call Center Sales Executive to join our growing team. The ideal candidate must have a strong background in aesthetic or cosmetic clinic sales, excellent communication skills, and a passion for delivering exceptional client service over the phone.Key Responsibilities<ul><li>Handle inbound and outbound calls related to clinic services, promotions, and appointments</li><li>Convert leads into consultations and confirmed bookings</li><li>Provide detailed and accurate information about treatments, packages, and procedures</li><li>Maintain a high conversion rate and meet daily/weekly/monthly sales targets</li><li>Build strong relationships with prospective and existing clients through follow-ups and consistent communication</li><li>Maintain and update the CRM system with accurate customer and sales data</li><li>Coordinate with the reception, medical, and marketing teams for smooth operations</li><li>Upsell services and packages in a professional and ethical manner</li><li>Manage client inquiries via phone, WhatsApp, email, and social media (when needed)</li></ul>Requirements<ul><li>Minimum 2 years of experience in a call center or sales role within an aesthetic or dermatology clinic</li><li>Proven track record in sales conversion and achieving targets</li><li>Excellent verbal communication and persuasive skills</li><li>Strong customer service orientation with a polite and professional phone manner</li><li>Knowledge of aesthetic treatments and skincare procedures is essential</li><li>Proficient in using CRM and booking software</li><li>Fluent in English (Arabic or other languages is a plus)</li><li>Ability to work under pressure in a fast-paced environment</li><li>Presentable and well-groomed personality</li></ul>Benefits<ul><li>Competitive basic salary + attractive commission structure</li><li>Career advancement opportunities</li><li>Employee discounts on treatments and products</li><li>Dynamic and supportive work environment</li><li>Performance bonuses</li></ul>How to ApplyIf you're a driven and enthusiastic sales professional with experience in the aesthetic industry, we&rsquo;d love to hear from you. Please submit your updated CV and include your expected salary and availability. Only shortlisted candidates will be contacted.Job Type: Full-time

Call Center Sales – Aesthetic Clinic

Dr. Fathi Emara Medical Polyclinic

Job Purpose:To handle incoming calls, welcome visitors, and provide accurate information to customers in a professional and courteous manner, ensuring a positive image of the company and supporting Emiratisation objectives.Key Responsibilities:- Receive and route calls promptly and efficiently.- Greet and assist visitors and clients.- Record inquiries and forward them to relevant departments.- Provide information and basic customer support by phone or in person.- Maintain records, reports, and confidentiality.Requirements:- Nationality: UAE National (Emirati)- Experience: 0&ndash;2 years in reception or call center (training can be provided)- Languages: Fluent in Arabic and English- Skills: Communication, customer service, professionalism, computer literacyWork Location: Mirdif, Dubai, United Arab EmiratesEmployment Type: Full-time (per UAE Labour Law)Job Type: Full-timeApplication Question(s):<ul><li>Nationality</li></ul>

Emirati Receptionist / Call Center Agent

Elora Aesthetic Polyclinic

Job Offer: Call Center Representative (Minimum of 2 years Clinic Experience Required)Location: Dubai, United Arab Emirates, Jumeirah, Al Wasl RoadClinic: Elora Aesthetic PolyclinicAbout UsElora Aesthetic Polyclinic is a premium multi-disciplinary clinic located in Jumeirah, Dubai, offering advanced Aesthetic,Surgical, Dental,Physiotherapy and wellness services. We pride ourselves on delivering exceptional patient experience, luxurious atmosphere, and professional excellence.Position OverviewWe are looking for a Call Center Representative with previous experience in medical or aesthetic clinics. The ideal candidate will handle patient inquiries, appointment scheduling, follow-ups, and provide outstanding customer service that reflects the clinic&rsquo;s high standards.ResponsibilitiesAnswer incoming calls, WhatsApp messages, and online inquiries professionally and promptlySchedule and confirm patient appointments and follow ups using clinic CRM systemProvide accurate information about services, offers, and doctors&rsquo; availabilityFollow up with patients regarding their bookings, feedback, and after-careMaintain confidentiality and professionalism at all timesCoordinate closely with the reception and marketing teams to ensure smooth communicationResponsible platforms are: Website, Email, WhatsApp, Instagram Direct message and phone calls.RequirementsProven experience as a Call Center Representative or Receptionist in a medical or aesthetic clinic (minimum 2 year preferred) + good standing certificateStrong communication skills in English and ArabicCustomer-oriented attitude and ability to multitaskFamiliarity with clinic software and CRM systemsPleasant, confident phone manner and professional presentationJob Type: Full-timePay: Up to AED7,000.00 per monthExperience:<ul><li>Clinics : 2 years (Required)</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>License/Certification:<ul><li>Good Standing Certificate (Required)</li></ul>

Call Center Representative

ManpowerGroup Middle East

<div>
 
 
 Job Title: Receptionist &amp; Admin Coordinator (Outsourced Staff- 12mths Renewable)
 
 
 
 
 
 
 
 Location:
 
 DIFC, Dubai, UAE
 
 
 We are seeking a
 
 presentable and professional Receptionist &amp; Admin Coordinator
 
 to join our team at a prestigious financial institution located in DIFC. The ideal candidate will be the first point of contact for clients and visitors, ensuring a courteous and efficient front desk experience while supporting administrative operations.
 
 
 
 
 
 
 Job Purpose
 
 
 
 To deliver a high-standard front desk experience and provide administrative support to ensure smooth daily operations. The role requires professionalism, discretion, and excellent customer service.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Visitor &amp; Customer Handling
 
 
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 Greet and assist walk-in customers and guests professionally
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 Manage visitor registration and ID verification
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 Direct visitors to appropriate departments or staff
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 Maintain a clean and welcoming reception area
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 </ul>
 
 
 Call Management
 
 
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 Answer, screen, and transfer incoming calls promptly
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 Respond to basic inquiries and route calls appropriately
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 Log call details when required
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 </ul>
 
 
 Appointment &amp; Meeting Coordination
 
 
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 Manage staff calendars and meeting room bookings
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 Assist with meeting preparations (stationery, refreshments, cleanliness)
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 Support occasional customer events or campaigns
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 </ul>
 
 
 Administrative Support
 
 
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 Handle incoming/outgoing mail and courier packages
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 Assist with printing, scanning, photocopying, and filing
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 Submit requests for office supplies and visitor passes
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 </ul>
 
 
 Facility Coordination
 
 
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 Coordinate with cleaning and maintenance service providers
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 Report facility-related issues to the administration team
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 </ul>
 
 
 Security &amp; Compliance
 
 
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 Enforce visitor access protocols
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 Maintain confidentiality of customer and internal information
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 </ul>
 
 
 General Support
 
 
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 Conduct office walkthroughs to identify issues
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 Provide support to other departments during peak periods
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 Perform other tasks as assigned
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 </ul>
 
 
 Qualifications &amp; Skills
 
 
 <ul>
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 Minimum: High School Diploma
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 Preferred: Bachelor&rsquo;s degree in Business Administration, Hospitality, or related fields
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 5 years of experience in receptionist or administrative roles (preferably in banking or corporate settings)
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 Fluent in English;
 
 Mandarin language skills are highly preferred
 
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 Proficient in Microsoft Office (Word, Excel, Outlook)
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 Excellent communication and customer service skills
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 Presentable appearance and customer-oriented attitude
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 Strong organizational and multitasking abilities
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 Discreet handling of confidential information
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 Reliable, punctual, and proactive
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 </ul>
 
 
 
 
 
 Please Note:
 
 Only shortlisted candidates will be contacted due to receiving high volume of applications .
 
</div>

Receptionist

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