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call center receptionist

Real Secure IT

Hiring Alert &ndash; Receptionist / Cold Calling ExecutiveLocation: Dubai, UAE Experience: Min. 1-year UAE experience Visa: Only Spouse Visa / Own Visa Employment: Full-timeAbout UsWe are a growing IT &amp; Business Solutions company in the UAE, focused on customer service and long-term client relationships. We are looking for a Receptionist / Cold Calling Executive to manage front-desk duties and support tele calling activities.Role SummaryA dual role involving Reception tasks and Tele calling. The ideal candidate is confident with excellent communication skills, organized, and able to manage multiple tasks while maintaining a professional attitude.Key Responsibilities<ul><li>Manage calls, visitors, couriers, and front-desk operations</li><li>Greet and assist visitors professionally</li><li>Make outbound cold calls and generate potential clients</li><li>Update CRM and follow up with clients</li><li>Schedule appointments and coordination for the sales team</li><li>Support sales documentation and basic office tasks</li></ul>Requirements<ul><li>1&ndash;2 years UAE experience (Receptionist / Tele sales)</li><li>Strong communication &amp; telephone etiquette</li><li>Ability to multitask and manage time efficiently</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li></ul>Education<ul><li>Bachelor&rsquo;s Degree or Diploma (Business/Marketing preferred)</li></ul>Added Advantage Experience in IT, Real Estate, Banking, or service industries with prior Lead generation or appointment-setting experienceJob Type: Full-time

Receptionist - Cold Calling Executive

Ebn Hayan Health Care

Green Life Medical Center is looking for a female Call Center Executive with strong experience in UAE medical centers or clinics. The ideal candidate must be Arabic-speaking and fluent in English, with excellent communication and customer service skills.Key Responsibilities<ul><li>Handle incoming calls, WhatsApp inquiries, and appointment bookings</li><li>Provide accurate information about medical services and packages</li><li>Coordinate patient schedules with doctors and nursing staff</li><li>Maintain patient records and follow-up lists</li><li>Deliver excellent customer service to ensure patient satisfaction</li><li>Assist with basic administrative and front-office duties when needed</li></ul>Requirements<ul><li>Female candidates only (as per clinic requirements)</li><li>Arabic speaker (Native or Fluent)</li><li>English fluent (Very important)</li><li>Minimum 1&ndash;2 years experience in a UAE medical center or clinic</li><li>Knowledge of medical services, insurance, and appointment handling</li><li>Strong communication, customer service, and multitasking abilities</li><li>Professional attitude and presentable appearance</li><li>Must be available in UAE for face-to-face interview</li></ul>Job Type: Full-timePay: AED5,000.00 - AED10,000.00 per month

Call Center Executive (Female) – Medical Center Experience Required

Orgament

The Role
 If you are in Dubai, speak confident English and have experience in telephone sales, we are looking for you! What we offer: – Transparent motivation system: base salary + KPI-based bonuses – Salary level discussed individually during interview – Work with clients based in Dubai – Warm leads only, no cold calling – Work schedule: office-based 5/2, from 9am to 7pm – Work visa sponsorship Responsibilities: – The main task: selling interior design and renovation services in Dubai to inbound (warm) leads – Processing leads, qualifying inquiries, and scheduling meetings with clients
 
Requirements
 – Candidate must be currently located in Dubai – Personal computer/laptop and headset – Minimum 1 year of experience in sales or a call center (mandatory) – Confident spoken and written English – Experience in the renovation or construction industry is a strong advantage
 
About the company
 Orgament full-cycle interior design and renovation company in Dubai. We create turnkey projects from concept to completion. Currently working on 20+ projects including apartments, villas, offices, and showrooms.

Call Center Sales Operator

Kafu First Cleaning Services LLC

Position SummaryThe Call Centre Coordinator supports day-to-day operations of the FM call centre by coordinating service requests, monitoring job progress in the CAFM system, communicating with technicians and subcontractors, and ensuring SLA compliance. The role serves as the central communication point between clients, FM teams, and management to ensure timely and high-quality service delivery.Key Responsibilities1. Service Request Management<ul><li>Receive, log, and categorize incoming calls, emails, and service requests related to maintenance, cleaning, security, MEP, landscaping, and other FM services.</li><li>Ensure accurate information capture including location, issue description, priority level, and client details.</li></ul>2. SLA Monitoring &amp; Coordination<ul><li>Track job progress and ensure timely closure within contractual SLAs.</li><li>Follow up with technicians, supervisors, and subcontractors to ensure service completion.</li><li>Escalate critical issues, delays, or repeated service failures to management.</li></ul>3. Operational Support<ul><li>Coordinate site teams for urgent issues, breakdowns, and emergency callouts.</li><li>Support allocation of resources during peak load or high-priority tasks.</li><li>Update daily shift handover reports for smooth team transitions.</li></ul>4. Customer Communication<ul><li>Provide updates to clients regarding job status, technician arrival, and closure details.</li><li>Handle customer queries, complaints, and escalation requests professionally.</li><li>Ensure customer satisfaction by maintaining a positive and service-oriented approach.</li></ul>5. Reporting &amp; Documentation<ul><li>Generate daily, weekly, and monthly reports on call volumes, work order status, SLA compliance, and customer feedback.</li><li>Ensure all service request logs and documentation are accurate and up to date.</li><li>Maintain records for audits, KPIs, and contract performance reviews.</li></ul>6. Quality &amp; Compliance<ul><li>Ensure adherence to company policies, QHSE standards, and client contractual requirements.</li><li>Support quality checks and contribute to continuous process improvement.</li><li>Follow confidentiality and data protection regulations (UAE-specific requirements).</li></ul>Qualifications &amp; Experience Education<ul><li>Diploma or Bachelor&rsquo;s Degree in Business Administration, Facility Management, or a related field (preferred).</li></ul>Experience<ul><li>1&ndash;3 years of experience in a call centre or customer service role in the facility management, real estate, or maintenance services industry within the UAE.</li></ul>Skills<ul><li>Strong English communication skills (Arabic is an advantage).</li><li>Proficiency Microsoft Office (Excel, Outlook).</li><li>Ability to manage multiple requests in a fast-paced environment.</li><li>Strong organizational, coordination, and time-management abilities.</li><li>Familiarity with FM terminologies (MEP, soft services, PPM, reactive calls, helpdesk process).</li></ul>Personal Attributes<ul><li>Customer-focused attitude.</li><li>Calm under pressure.</li><li>Detail-oriented and accurate.</li><li>Team player with a proactive approach</li></ul>Job Types: Full-time, Permanent

Call Centre Coordinator (Female)

Perfect skin beauty center

We need a female receptionist with at least 2 years experience in beauty center and clinic in UAE. fluent in English.Salary 3000 AED - 4000Full job description:<ul><li>Welcome patients and visitors.</li><li>Answer telephone and chat inquiries for new and existing patients.</li><li>Assisting patient's inquiry and explain clinic services appropriately to patients.</li><li>Scheduling appointment bookings in the clinic calendar.</li><li>Fill cancelled/rescheduled appointments to ensure a full schedule.</li><li>Call patients for appointment confirmation.</li><li>Request patient feedback after completion of the service.</li><li>Collaborates and follow-up with other staff members to make sure that procedures are being done in a timely manner.</li><li>Running end-of-day reception reports</li><li>Log calls and inquiries.</li></ul>Knowledge, skills, and abilities;<ul><li>Candidate should have previous UAE work experience in clinic or medical centers.</li><li>Languages- English, Arabic speaking is an added advantage</li><li>Must have good customer relation and excellent communication skills in both writing and speaking.</li><li>Must be computer literate.</li><li>Strong inter-personal and relationship building skills.</li><li>Must be able to work effectively with doctors, personnel and patients in a variety of situations.</li><li>background in marketing (preferred)</li></ul>Requirements and Qualifications:<ul><li>Minimum of 2 years working experience in a clinic or salon set up as receptionist.</li></ul>Job Type: Full-timePay: AED3,000.00 - AED4,000.00 per monthApplication Question(s):<ul><li>What is your nationality</li></ul>Experience:<ul><li>Salon ir clinic receptionist: 2 years (Required)</li></ul>

Female clinic receptionist

Growmax Real estate

Job Description: Telecaller / Admin Executive / Front Desk OperatorPosition: Telecaller cum Admin Executive &amp; Front Desk Operator Location: Dubai Employment Type: Full-time Experience: 1&ndash;3 years (preferred)OverviewWe are seeking a dynamic and organized professional who can efficiently handle telecalling activities, administrative responsibilities, and front desk operations. The ideal candidate should possess strong communication skills, excellent coordination abilities, and a customer-centric attitude.Key Responsibilities1. Telecalling Duties<ul><li>Make outbound calls to prospective or existing customers to inform them about products/services.</li><li>Handle inbound calls, address inquiries, and provide accurate information.</li><li>Maintain call logs, follow up with leads, and update CRM/records regularly.</li><li>Build and maintain positive customer relationships.</li><li>Achieve daily/weekly calling and conversion targets.</li></ul>2. Front Desk Operator Responsibilities<ul><li>Greet and assist visitors in a friendly and professional manner.</li><li>Manage the reception area and ensure it is clean, organized, and welcoming.</li><li>Handle visitor check-ins, maintain visitor logs, and issue visitor passes.</li><li>Answer and route calls to appropriate departments.</li><li>Manage appointment scheduling and meeting room bookings.</li></ul>3. Administrative Executive Duties<ul><li>Handle daily administrative tasks such as filing, documentation, data entry, and record keeping.</li><li>Manage office supplies, stationery, and coordinate with vendors.</li><li>Assist in preparing reports, letters, and presentations.</li><li>Support HR/Management in organizing meetings and events.</li><li>Coordinate courier services, travel arrangements, and office maintenance.</li><li>Ensure smooth functioning of office operations.</li></ul>Required Skills<ul><li>Excellent verbal and written communication skills (English + local language).</li><li>Strong telephone etiquette and customer-handling skills.</li><li>Good organizational and time-management abilities.</li><li>Proficiency in MS Office (Word, Excel, Outlook).</li><li>Ability to multitask and manage front desk and admin tasks efficiently.</li><li>Professional appearance and positive attitude.</li></ul>Qualifications<ul><li>Graduate in any discipline (preferred).</li><li>1&ndash;3 years of experience in telecalling, front desk operations, or administrative work.</li><li>Freshers with good communication skills may also apply.</li></ul>Key Attributes<ul><li>Polite and confident communicator</li><li>Problem-solving attitude</li><li>Team-oriented and adaptable</li><li>Responsible and reliable</li></ul>Job Type: Full-timePay: AED3,000.00 - AED60,000.00 per month

Telecaller / Admin / Front Desk Executive

Destinations Abroad Documents Clearing Services LLC

Destinations Abroad is one of Dubai&rsquo;s fastest-growing immigration companies, specialising in Europe work permit immigration programs. With a strong reputation and pre-qualified leads, we provide sales professionals with the tools and support to succeed.What We Offer :* Competitive salary with industry-leading commission structure.* Pre-qualified leads provided (no cold calling).* Modern office in world trade centre, Dubai.* Comprehensive training and career development.* Supportive, high-performing team culture.* Clear growth pathways into leadership roles.Key Responsibilities :* Consult and advise clients on work permit immigration solutions.* Manage the full sales cycle from initial consultation to closing deals.* Build strong client relationships and deliver a high level of service.* Maintain accurate records in CRM and ensure timely follow-ups.* Collaborate with legal and processing teams to ensure successful client outcomes.Requirement :* Proven sales experience, ideally in high-ticket services.* Strong communication, negotiation, and closing skills.* Goal-driven, self-motivated, and ambitious.* Fluency in home country language (additional languages are a plus)Job Type: Full-timePay: AED3,000.00 - AED6,000.00 per monthWork Location: Remote

Female Telecaller (Hindi,Malyalam,Nepalee,srilankan,Bangla)

Explore 687+ Call center receptionist in Dubai this December. Find roles across top companies and apply now to boost your career.