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call center recruiter

Tafaseel Group

Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul> Handle inbound and outbound customer calls efficiently and professionally. Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations. Address customer inquiries, concerns, and complaints with empathy and professionalism. Escalate unresolved issues to the appropriate departments in a timely manner. Maintain detailed records of customer interactions, transactions, feedback, and complaints. Meet performance metrics including call quality, response time, and customer satisfaction. Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients. Collaborate with internal teams to resolve customer issues and improve service delivery. </ul> Requirements: <ul><li>Proven experience working in roles such as customer service, administrative support, or licensing support.</li><li>Minimum of 3 years in a customer service or call center role.</li><li>Excellent communication skills in English; Arabic speaker is required (additional languages are a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work under pressure and manage multiple tasks efficiently.</li><li>Proficient in MS Office and CRM systems.</li><li>Flexible to work shifts, including weekends if required.</li></ul>

Call Center Agent - Sponsored Visa

Tafaseel BPO

Job Summary: We are seeking a highly motivated and customer-oriented Call Center Agent. The ideal candidate will be responsible for handling inbound and outbound calls, responding to customer inquiries, and providing accurate information and support in a timely and professional manner. Key Responsibilities: <ul> Handle inbound and outbound customer calls efficiently and professionally. Provide accurate, valid, and complete information to clients based on the Freezone's services, processes, and regulations. Address customer inquiries, concerns, and complaints with empathy and professionalism. Escalate unresolved issues to the appropriate departments in a timely manner. Maintain detailed records of customer interactions, transactions, feedback, and complaints. Meet performance metrics including call quality, response time, and customer satisfaction. Stay up-to-date with Freezone procedures, policies, and updates to ensure accurate communication with clients. Collaborate with internal teams to resolve customer issues and improve service delivery. </ul> Requirements: <ul><li>Proven experience working in roles such as customer service, administrative support, or licensing support.</li><li>Minimum of 3 years in a customer service or call center role.</li><li>Excellent communication skills in English; Arabic speaker is required (additional languages are a plus).</li><li>Strong problem-solving and interpersonal skills.</li><li>Ability to work under pressure and manage multiple tasks efficiently.</li><li>Proficient in MS Office and CRM systems.</li><li>Flexible to work shifts, including weekends if required.</li></ul><img src="https://www.jobg8.com/Tracking.aspx?fWvNQADmqkt9YRFRYMcxvUI%2bm%2fHMTRTcb" width="0" height="0" />

First Gulf Fin Commercial Broker LLC

Job Title: Female Telecaller &ndash; Banking Products (Fixed Salary)Location: Dubai, United Arab Emirates Job Type: Full-Time Salary: AED 3,000 &ndash; AED 5000 (Fixed Salary) + Performance Incentives Industry: Banking / Financial Services Experience Level: 1 &ndash; 3 years preferred Nationality: Open (Preference for candidates currently in the UAE) Gender: Female only (As per client business requirement)Job Description:We are seeking enthusiastic and customer-focused female telecallers to promote and sell banking products such as credit cards, personal loans, and savings accounts for one of the leading banks in the UAE. This is an excellent opportunity to work in a fast-growing financial environment with a guaranteed fixed salary and attractive incentive structure.Key Responsibilities:<ul><li>Make outbound calls to potential and existing customers to promote banking products</li><li>Explain product features and benefits clearly and persuasively</li><li>Generate leads and schedule appointments for sales representatives if required</li><li>Achieve daily, weekly, and monthly sales targets</li><li>Maintain customer databases and call records accurately</li><li>Follow up with interested customers and close sales</li><li>Maintain high standards of customer service and professionalism</li></ul>Requirements:<ul><li>Previous telecalling or telesales experience in banking or financial products preferred</li><li>Excellent communication skills in English (Arabic/Hindi/Urdu is a plus)</li><li>Confident, target-oriented, and self-motivated</li><li>Strong interpersonal and negotiation skills</li><li>Ability to work in a fast-paced sales environment</li><li>Currently based in the UAE with visit or residence visa</li></ul>What We Offer:<ul><li>Fixed monthly salary (AED 3,000 &ndash; AED 5,000)</li><li>Monthly performance-based incentives</li><li>Full training and support</li><li>Professional work environment</li><li>Career growth opportunities within the banking sector</li><li>Immediate joining available</li></ul>How to ApplyApply only if you are available in UAE and read job description properly before applying so that not to ask unnecessary questions to HR about the Job Role.Please submit your updated resume to info@firstgulffinance.ae or hr@firstgulffinance.ae, what's app only-0529325554Job Type: Full-timePay: AED3,000.00 - AED5,000.00 per monthJob Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per month

Female Telecaller for Banking Products with Fix Salary

Gfws Technologies

<ul><li>Conduct inbound sales calls to potential customers in Dubai.</li><li>Distributed leads to individuals which are interested leads should convert to sales</li><li>Identify customer needs and recommend appropriate products or services.</li><li>Close sales and achieve monthly targets.</li><li>Provide exceptional customer service to ensure customer satisfaction.</li><li>Track and report sales activities and results.</li><li>Collaborate with team members to achieve sales goals.</li><li>Stay updated on product knowledge and industry trends.</li><li>Maintain accurate and up-to-date customer records.</li></ul>

Call Center jobs in Dubai

<ul><li>Conduct inbound sales calls to potential customers in Dubai.</li><li>Distributed leads to individuals which are interested leads should convert to sales</li><li>Identify customer needs and recommend appropriate products or services.</li><li>Close sales and achieve monthly targets.</li><li>Provide exceptional customer service to ensure customer satisfaction.</li><li>Track and report sales activities and results.</li><li>Collaborate with team members to achieve sales goals.</li><li>Stay updated on product knowledge and industry trends.</li><li>Handle customer objections and resolve complaints effectively.</li><li>Maintain accurate and up-to-date customer records.</li></ul>

Telecalling Jobs in Dubai

American Hospital Dubai

Oversees the day-to-day operations of the hospital's call center, ensuring all patient interactions are handled confidentially, efficiently, and in line with hospital standards. Supervises and develops call center staff, monitors service quality, and drives operational performance to meet established targets. Fosters a culture of teamwork and respect for diversity, ensures adherence to hospital policies, and actively contributes to process improvements that enhance patient and stakeholder satisfaction. Responsibilities Confidentiality & Compliance <ul><li>Ensures strict confidentiality is maintained by self and all employees handling patient information within the Call Center.</li><li>Supports, enforces, and interprets hospital and departmental policies and procedures to all team members.</li><li>Ensures all staff complete departmental and unit-specific competencies and that all new hires complete a planned and documented departmental orientation.</li><li>Ensures 100% staff attendance at mandatory in-service sessions and ongoing education programs.</li></ul> Operational Excellence <ul><li>Sets, monitors, and ensures achievement of call center speed, efficiency, and quality targets.</li><li>Monitors calls randomly to improve service quality, minimise errors, and track operator performance.</li><li>Records and analyses performance statistics, user rates, and prepares reports; makes data-driven recommendations to enhance efficiency and service levels.</li><li>Sources and recommends new methods, including the introduction of new algorithms and software, to improve call center efficiency and performance.</li><li>Develops, implements, and monitors measurable goals and quotas for service volumes and timeliness; evaluates creative approaches to meeting goals.</li><li>Collaborates with other hospital departments to ensure accurate and efficient communication regarding appointments, admissions, and hospital services.</li><li>Covers for the Call Center Manager during their absence, ensuring continuity of operations and effective decision-making.</li></ul> Staff Supervision & Development <ul><li>Supervises, trains, and mentors call center agents to deliver exceptional service in accordance with hospital standards.</li><li>Coducts regular reviews of staff performance, identifies training needs, and recommends professional development plans for continuous improvement.</li><li>Provides ongoing support, feedback, and objective performance appraisals to staff; assists with action plans, counselling, or disciplinary action as necessary.</li><li>Promotes effective onboarding, orientation, and support for new staff, ensuring the assignment of appropriate preceptors and monitoring individual progress.</li><li>Creates and supports an environment that fosters teamwork, cooperation, and respect for cultural diversity among all staff.</li><li>Promotes interdisciplinary collaboration to achieve the best patient outcomes.</li></ul> Qualifications <ul><li>Bachelor's Degree in Business Administration, Healthcare Management, or related field</li><li>Certification in Customer Service, Call Center Management, or a relevant field preferred</li></ul> Professional Experience <ul><li>Minimum of five (5) years of call centre experience with a minimum of two (2) years as a Team Leader, preferably within a medical environment.</li><li>Knowledge of Hospital Information Systems (HIS), Electronic Medical Records (EMR), and modern call center technology.</li><li>Knowledge of UAE/GCC healthcare regulations, patient confidentiality standards, and customer service best practices.</li><li>Knowledge of hospital operations and appointment scheduling.</li><li>Knowledge of call center systems and telephony platforms.</li><li>Skills in Supervising, Coaching, and Developing teams.</li><li>Skills in Performance Monitoring and Quality Assurance.</li><li>Skills in Effective Communication (English required, Arabic preferred).</li><li>Skills in Conflict Resolution, Counselling, and Disciplinary processes.</li><li>Skills in Analysing Data, Reporting, and Process Improvement.</li><li>Ability to work effectively under pressure in a fast-paced environment.</li><li>Ability to handle confidential and sensitive information with discretion.</li><li>Ability to motivate staff and foster a positive, collaborative team culture.</li><li>Ability to promote and respect diversity in the workplace.</li><li>Ability to support and drive continuous staff development.</li></ul>

Call Center Supervisor

Iiqaf

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates. Description We are looking for a dedicated Call Center Agent to join IIQAF in Dubai. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to handle incoming calls, address customer inquiries, and ensure customer satisfaction. This position is vital to maintaining positive relationships with our clients and upholding the reputation of IIQAF in the healthcare industry.As a Call Center Agent at IIQAF, you will be involved in a variety of projects aimed at enhancing customer experience and resolving issues efficiently. You will have the opportunity to work closely with a dynamic team and contribute to the overall success of our call center operations. This role requires strong communication skills, empathy, and the ability to multitask effectively. Responsibilities <ul><li>Answer incoming calls and respond to customer inquiries in a professional manner</li><li>Provide information about products and services, and assist customers with their needs</li><li>Resolve customer complaints and escape issues as needed</li><li>Update customer records accurately in the database</li><li>Follow communication scripts and guidelines when handling different topics</li><li>Meet or exceed call center metrics including call handling time and customer satisfaction targets</li><li>Collaborate with team members to improve overall customer service</li><li>Adhere to company policies and procedures at all times</li></ul> Requirements <ul><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and customer service orientation</li><li>Ability to work in a fast-paced environment and handle high call volumes</li><li>Good knowledge of customer relationship management (CRM) systems</li><li>Attention to detail and accuracy in data entry</li><li>Ability to remain calm and professional under pressure</li><li>Flexibility to work in shifts, including evenings and weekends</li><li>Previous experience in a call center or customer service role is a plus</li></ul>

Call Center Agent

Explore 859+ Call center recruiter in Dubai this November. Find roles across top companies and apply now to boost your career.

859 call center recruiter jobs IN Dubai

Call Center Agent - Sponsored Visa

Call Center Agent - Sponsored Visa

Female Telecaller for Banking Products with Fix Salary

Call Center jobs in Dubai

Telecalling Jobs in Dubai

Call Center Supervisor

Call Center Agent