sales coordinator

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business development representative Jobs in Dubai

business development representative

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customer service representative Jobs in Dubai

customer service representative

call center representative

Enum Digital

Job Description:Role Overview:We are seeking a highly motivated, fluent English-speaking Call Center Representative to manage outbound sales calls, lead nurturing, and qualification for financial products in the UAE market. Your role will be critical in driving conversions, building rapport with prospects, educating them on product offerings, and ensuring a consistent sales pipeline through effective communication and follow-up.Key ResponsibilitiesLead Engagement &amp; Sales Funnel Management:<ul><li>Proactively call and follow up with leads generated through marketing campaigns, referrals, and inbound inquiries.</li></ul><ul><li>Nurture prospects across all funnel stages:</li><li>Cold Prospecting.</li><li>Needs Identification.</li><li>Qualified Leads.</li><li>Product Presentation &amp; Interest Building.</li><li>Conversion to Sales.</li><li>Post-Sales Follow-up.</li></ul><ul><li>Qualify leads by assessing needs, interest level, and purchasing ability before routing to senior sales teams if required.</li></ul><ul><li>Maintain accurate and updated records in CRM systems for pipeline visibility and reporting.</li></ul>Sales &amp; Communication:<ul><li>Conduct scripted and consultative sales calls (English) to:</li><li>Present and explain financial product offerings.</li><li>Answer queries and handle objections.</li><li>Build trust and rapport to move leads closer to conversion.</li><li>Close sales when applicable or schedule next-level discussions.</li></ul><ul><li>Execute multi-channel communication via:</li><li>Phone Calls.</li><li>WhatsApp.</li><li>Email.</li><li>SMS.</li></ul>Personalization &amp; Relationship Building:<ul><li>Customize messaging based on client profile (individual investors, SMEs, corporate decision-makers).</li><li>Adapt communication style depending on audience type and product relevance.</li><li>Provide consistent after-call follow-up to reinforce interest and maintain engagement.</li></ul>Performance Targets:<ul><li>Meet or exceed weekly and monthly sales/lead conversion quotas.</li><li>Consistently achieve KPIs in terms of qualified leads, conversion ratio, and pipeline movement.</li><li>Contribute to overall revenue growth through proactive selling and nurturing.</li></ul>Requirements:<ul><li>Fluent in English (spoken and written).</li><li>Strong communication and interpersonal skills.</li><li>Familiarity with CRM/Google Sheets for updating daily progress.</li><li>Experience in sales calling or customer engagement.</li><li>Ability to work flexible hours especially closer to event dates.</li><li>Professional and pleasant phone manner.</li><li>Experience in communicating with senior professionals is a plus.</li><li>Preferably own visa.</li></ul>Preferred Experience:<ul><li>Previous experience working in sales marketing or lead nurturing campaigns.</li><li>Tele-calling in financial, investment, or consulting sectors is a plus.</li><li>Understanding of funnel-based lead management strategy.</li></ul>Location: Onsite / UAE-based - Dubai OfficeJob Type: Project-based (with possible extension based on performance)Project Based Salary: AED 2500 - 3000 - (plus commission)Working Hours:<ul><li>Weekdays: 9 AM &ndash; 6 PM (6 days a week)</li><li>Weekends: Saturday will be an alternative or Halfday depending on management call.</li></ul>Job Types: Full-time, Contract Contract length: 90 daysApplication Question(s):<ul><li>Are you currently in Dubai, UAE? Yes/ No</li></ul><ul><li>Do you have your own visa? Yes/ No</li></ul><ul><li>Are you fluent in English (spoken and written)? Yes/ No</li></ul><ul><li>Do you have experience in sales calling, or customer outreach? Yes/ No</li></ul><ul><li>What's your visa status and when is it going to expire?</li></ul><ul><li>This is a project-based role for 90 Days, project based salary between AED 2500- 3000. Do you fully agree and accept these terms? Yes/ No</li></ul><ul><li>How soon you can join in days?</li></ul><ul><li>Are you willing to work onsite and commute to our office in Business Bay on your own? Yes/ No</li></ul><ul><li>Are you comfortable working flexible hours? Yes/ No</li></ul><ul><li>We must fill this position urgently. Can you start immediately? Yes/ No</li></ul><ul><li>Will you be able to manage your own visa for the next 3 months minimum?</li></ul>

Call Center Representative

TASC Outsourcing

<div>
 
 
 Key Responsibilities
 
 
 
 
 1. Customer Support
 
 
 <ul>
 <li>
 Handle inbound and outbound customer calls related to bank accounts, loans, credit cards, and digital banking services.
 </li>
 <li>
 Respond to customer inquiries promptly and accurately, ensuring high satisfaction levels.
 </li>
 <li>
 Assist customers in resolving issues such as transaction disputes, card activation, password resets, and account updates.
 </li>
 </ul>
 
 
 2. Communication &amp; Relationship Management
 
 
 <ul>
 <li>
 Maintain a courteous, professional, and helpful tone with every customer interaction.
 </li>
 <li>
 Record all customer interactions and resolutions accurately in the CRM system.
 </li>
 <li>
 Escalate unresolved or complex cases to the appropriate departments when necessary.
 </li>
 </ul>
 
 
 3. Product Knowledge &amp; Upselling
 
 
 <ul>
 <li>
 Stay up to date with all banking products, policies, and digital services.
 </li>
 <li>
 Identify customer needs and provide appropriate banking solutions, cross-selling or upselling where applicable.
 </li>
 </ul>
 
 
 4. Compliance &amp; Quality Assurance
 
 
 <ul>
 <li>
 Adhere to all bank policies, security protocols, and regulatory guidelines (e.g., data confidentiality, KYC norms).
 </li>
 <li>
 Meet quality, accuracy, and productivity standards as set by the bank.
 </li>
 <li>
 Participate in regular coaching, training, and performance assessments.
 </li>
 </ul>
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent (preferred).
 </li>
 <li>
 1&ndash;3 years of experience in a
 
 call center, customer service, or banking operations
 
 environment.
 </li>
 <li>
 Strong verbal and written communication skills in English (Arabic or other languages an advantage).
 </li>
 <li>
 Familiarity with
 
 core banking systems
 
 or CRM tools.
 </li>
 <li>
 Basic understanding of banking products and customer service protocols.
 </li>
 </ul>
 
 
 
 
 Regards
 
 
 TASC Recruitment Team
 
</div>

Call Center Representative - Banking

Altius Customer Services Pvt Ltd

We are looking for an experienced and multilingual Call Center Agent to join our growing aesthetics and beauty team. The ideal candidate will be fluent in Arabic, Russian, and English, with prior experience in aesthetic clinics or beauty services.Responsibilities:<ul><li>Handle inbound and outbound calls in Arabic, Russian, and English.</li><li>Provide accurate information about aesthetic treatments and clinic services.</li><li>Manage appointment bookings, rescheduling, and follow-ups with clients.</li><li>Maintain client records and ensure excellent customer experience.</li><li>Coordinate with the operations and front desk teams to ensure smooth client flow.</li><li>Meet monthly targets for bookings, consultations, and client satisfaction.</li></ul>Requirements:<ul><li>Proven experience as a Call Center Agent or Customer Service Representative in the aesthetics, beauty, or medical field.</li><li>Fluent in Arabic, Russian, and English (spoken and written).</li><li>Strong communication and sales skills.</li><li>Ability to multitask and work in a fast-paced environment.</li><li>Professional, positive, and client-focused attitude.</li></ul>What We Offer:<ul><li>Competitive salary + performance incentives.</li><li>Friendly and professional work environment.</li><li>Training and growth opportunities within the company.</li></ul>Job Types: Full-time, PermanentPay: AED4,000.00 - AED8,000.00 per monthExperience:<ul><li>call center : 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>

Customer Service Representative

Reliable Alliance Immigration Consultancy 

About the Role:We are seeking a dedicated Call Center Agent fluent in Tagalog and English, with prior experience in hospital or healthcare settings. The ideal candidate will handle inbound and outbound calls with professionalism, ensuring efficient communication between patients, nurses, and healthcare partners.Key Responsibilities:<ul><li>Manage patient inquiries and coordinate with medical staff and homecare teams.</li><li>Handle appointment scheduling, follow-ups, and documentation accurately.</li><li>Provide clear and empathetic communication to clients and patients.</li><li>Maintain confidentiality and adhere to healthcare communication standards.</li><li>Support recruitment and deployment processes for nurses when needed.</li></ul>Qualifications:<ul><li>Proven experience in a call center, preferably in healthcare or hospital environments.</li><li>Fluent in Tagalog and English (spoken and written).</li><li>Excellent communication and organizational skills.</li><li>Proficient in computer use and call management systems.</li><li>Ability to multitask in a fast-paced environment.</li></ul>Preferred:<ul><li>Experience in homecare or healthcare recruitment.</li><li>Knowledge of UAE healthcare system is an advantage.</li></ul>Job Type: Full-timePay: From AED3,500.00 per monthExperience:<ul><li>Call agent in medical: 1 year (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li><li>English (Required)</li></ul>

Call Center Agent – Bilingual (Tagalog & English)

Omorfia Group LLC

Bedashing Beauty Lounge is looking for Call Center Agent!Join our team as a Call Center Agent and be part of a dynamic, trendsetting brand that celebrates beauty, excellence, and customer care.KEY RESPONSIBILITIES<ul><li>Answer phone calls efficiently and accurately applying the Bedashing telephone etiquettes &amp; call handling system.</li><li>Obtains client information by answering telephone calls; interviewing clients; verifying information and reconfirming their requests.</li><li>Sells additional services by recognizing opportunities to up-sell treatments; explaining new services.</li><li>Maintains call centre database by entering information.</li><li>Reconfirms all client appointments for the day.</li><li>Manage the computer booking system efficiently and ensure communication is accurate</li><li>Maximizes the booking system by minimizing the gaps between each booking. Supports inachieving the target of each branch.</li><li>Informs clients by explaining procedures (children policy, arrival policy etc.); answering questions;providing information.</li><li>Informs the guests of their treat card points accumulation during each call, and offers treatments based on it.</li><li>Understands the customer, builds strong collaborative customer relationships and builds customer trust and confidence.</li><li>Actively promote Bedashing services and retail, on the phone.</li><li>Works towards team targets and show initiatives in achieving them.</li><li>Assist team leader with assignments/ task for completion.</li><li>Have full knowledge of call centre SOPs.</li><li>Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.</li><li>Helps in performing the closing reports for the day and daily updates and ensuring they are accurately administered and completed.</li><li>Updates job knowledge by studying new product descriptions; participating in training</li><li>opportunities.</li><li>Keeps equipment operational by following established procedures; reporting malfunctions.</li><li>Enhances Bedashing Beauty Lounge reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.</li></ul>Job Types: Full-time, PermanentPay: Up to AED4,000.00 per monthExperience:<ul><li>Call Center: 2 years (Preferred)</li></ul>

Arabic Call Center Agent - Female

Bab Al Shams Desert Resort

Overview Get AI-powered advice on this job and more exclusive features. Rare Finds is a diverse collection of resorts celebrating the individuality and unique identity of a destination, with a distinct ability to captivate the imagination, and bring to the forefront the essence of a place. Authentic and captivating, Bab Al Shams Desert Resort is a truly magical destination, where expertly curated itineraries and bespoke entertainment are the beating heart of our legendary desert-based destination. Part of our unique Rare Finds collection, the essence of Bab Al Shams joins our guests together to discover the most soulful experiences and humbling journeys, set against Dubai's endless dunes and rich culture. About The Role The call center Agent will be the liaison between our company and its current and potential customers. Key Duties And Responsibilities <ul> <li>Manage large amounts of inbound and outbound calls in a timely manner</li> <li>Follow communication "scripts" when handling different topics</li> <li>Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives</li> <li>Seize opportunities to upsell products when they arise</li> <li>Build sustainable relationships and engage customers by taking the extra mile</li> <li>Keep records of all conversations in our call center database in a comprehensible way</li> <li>Frequently attend educational seminars to improve knowledge and performance level</li> <li>Meet personal/team qualitative and quantitative targets</li> </ul> Experience & Educational Requirements <ul> <li>High School Degree</li> <li>1+ year in a hotel reservations, call center, or customer service role (luxury experience is a plus).</li> <li>Familiarity with systems and practices</li> <li>Strong phone and verbal communication skills, along with active listening</li> <li>Track record of over-achieving quota</li> <li>Customer focus and adaptability to different personality types</li> <li>Ability to multitask, set priorities and manage time effectively</li> </ul> Join a team that is warm, caring, connected and empowered to create truly unique experiences. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories. Seniority level <ul> <li>Entry level</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Other</li> </ul> Industries <ul> <li>Hospitality</li> </ul> Referrals increase your chances of interviewing at Bab Al Shams Desert Resort by 2x Get notified about new Call Center Representative jobs in Dubai, Dubai, United Arab Emirates. Related opportunities <ul> <li>Customer Service Associate Retail M&S UAE</li> <li>Guest Experience Expert - Four Point by Sheraton Bur Dubai</li> <li>Guest Experience Expert - Ajman Saray, a Luxury Collection Resort</li> <li>Front Desk Agent - Guest Experience Expert</li> </ul> Dubai, Dubai, United Arab Emirates 20 hours ago

Call Center Agent

Iiqaf

The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates. Description We are looking for a dedicated Call Center Agent to join IIQAF in Dubai. As a Call Center Agent, you will play a crucial role in providing exceptional customer service and support to our clients. Your primary responsibility will be to handle incoming calls, address customer inquiries, and ensure customer satisfaction. This position is vital to maintaining positive relationships with our clients and upholding the reputation of IIQAF in the healthcare industry.As a Call Center Agent at IIQAF, you will be involved in a variety of projects aimed at enhancing customer experience and resolving issues efficiently. You will have the opportunity to work closely with a dynamic team and contribute to the overall success of our call center operations. This role requires strong communication skills, empathy, and the ability to multitask effectively. Responsibilities <ul><li>Answer incoming calls and respond to customer inquiries in a professional manner</li><li>Provide information about products and services, and assist customers with their needs</li><li>Resolve customer complaints and escape issues as needed</li><li>Update customer records accurately in the database</li><li>Follow communication scripts and guidelines when handling different topics</li><li>Meet or exceed call center metrics including call handling time and customer satisfaction targets</li><li>Collaborate with team members to improve overall customer service</li><li>Adhere to company policies and procedures at all times</li></ul> Requirements <ul><li>Excellent verbal and written communication skills</li><li>Strong problem-solving abilities and customer service orientation</li><li>Ability to work in a fast-paced environment and handle high call volumes</li><li>Good knowledge of customer relationship management (CRM) systems</li><li>Attention to detail and accuracy in data entry</li><li>Ability to remain calm and professional under pressure</li><li>Flexibility to work in shifts, including evenings and weekends</li><li>Previous experience in a call center or customer service role is a plus</li></ul>

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615 call center representative jobs IN Dubai

Call Center Representative

Call Center Representative - Banking

Customer Service Representative

Call Center Agent – Bilingual (Tagalog & English)

Arabic Call Center Agent - Female

Call Center Agent

Call Center Agent