call center representative

K.S. Healthcare Services, LLC

Key Responsibilities<ul><li>Manage inbound and outbound calls professionally</li><li>Assist customers/patients with inquiries, appointments, and service requests</li><li>Provide accurate information and ensure positive customer experience</li><li>Maintain call logs and follow internal procedures</li></ul>Requirements<ul><li>Fluency in Arabic &amp; English</li><li>Previous healthcare or medical call centre experience preferred</li><li>Strong communication and customer‑handling skills</li><li>Ability to work in a dynamic, fast‑paced environment</li><li>Must be based in Dubai or willing to relocate</li></ul>Benefits<ul><li>Company Visa</li><li>Medical Insurance</li><li>30 Days Paid Annual Leave</li><li>Trainning Support</li></ul>Experience:<ul><li>Sales: 2 years (Required)</li><li>Clinic/Hospital/Healthcare: 2 years (Preferred)</li></ul>Language:<ul><li>Fluent Arabic &amp; English (Required)</li></ul>Work Location: In person

Female Call Center Agent (Arabic Speaker)

Invex Commercial Brokers

URGENTLY HIRINGWe are looking for a results-driven Telesales Representative to join our Banking &amp; Financial Services team. In this role, you will be the face of our credit card portfolio, reaching out to potential and existing customers to offer financial products that suit their lifestyles. Your goal is to convert leads into successful applications while ensuring a high standard of customer service and regulatory compliance.<ul><li>Outbound Prospecting: Conduct high-volume outbound calls to pre-qualified leads and potential customers.</li><li>Product Expertise: Explain the features, benefits, and fee structures of various credit card products (e.g., Rewards, Cashback, Premium, and Travel cards).</li><li>Consultative Selling: Analyze customer needs and financial habits to recommend the most suitable card product.</li><li>Application Management: Guide customers through the digital or manual application process, ensuring all documentation is accurate and complete.</li><li>Target Achievement: Meet and exceed daily, weekly, and monthly sales targets and Key Performance Indicators (KPIs).</li><li>Compliance &amp; Ethics: Strictly adhere to banking regulations, data privacy laws, and internal quality scripts to ensure &quot;clean&quot; sales.</li><li>Experience: 1&ndash;2 years of experience in telesales or telemarketing (Experience in Banking, Insurance or call centre is a significant plus). Freshers with good communication skills are also welcome.</li><li>Communication: Exceptional verbal communication and the ability to build rapport quickly over the phone.</li><li>Persuasion: Strong negotiation and objection-handling skills&mdash;you view &quot;no&quot; as the start of the conversation.</li></ul>Job Types: Full-time, Contract, Permanent, FresherPay: From AED3,000.00 per monthExperience:<ul><li>Call Center : 1 year (Preferred)</li></ul>Language:<ul><li>Are you comfortable conversing in English? (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

Telesales Representative

SHARJAH CONTRACTING

Job Vacancy: Call Center Agent (Arabic Lady) &ndash; Maintenance Department Location: to be Assigned in Sharjah - Head Office Employment Type: Full-TimeJob SummaryWe are seeking a professional and customer-focused Arabic Lady Call Center Agent to join our Maintenance Department. The ideal candidate will be responsible for handling customer inquiries, maintenance requests, service coordination, and follow-ups while ensuring excellent customer service and timely resolution of issues.Key Responsibilities<ul><li>Receive and handle incoming calls related to maintenance requests and service inquiries.</li><li>Register, log, and track maintenance complaints and work orders.</li><li>Coordinate with maintenance technicians and supervisors regarding service schedules.</li><li>Follow up with customers to ensure maintenance issues are resolved satisfactorily.</li><li>Maintain accurate records of customer interactions and service requests.</li><li>Respond to emails, WhatsApp messages, and other communication channels professionally.</li><li>Escalate urgent maintenance issues to the concerned department.</li><li>Prepare daily and weekly reports on maintenance requests and completed jobs.</li><li>Ensure high standards of customer satisfaction and service quality.</li></ul>Requirements<ul><li>Female Arabic national or Arabic-speaking candidate.</li><li>Minimum 2&ndash;5 years of experience in a call center, customer service, or maintenance coordination role.</li><li>Experience in property management, facilities management, or maintenance services is preferred.</li><li>Excellent communication skills in Arabic and English (spoken and written).</li><li>Proficient in Microsoft Office applications (Word, Excel, Outlook).</li><li>Strong organizational and multitasking skills.</li><li>Ability to work under pressure and handle customer complaints professionally.</li><li>Knowledge of maintenance operations and service coordination is an advantage.</li></ul>Preferred Skills<ul><li>Customer service excellence.</li><li>Problem-solving and conflict resolution.</li><li>Strong telephone etiquette.</li><li>Time management and attention to detail.</li><li>Experience with CRM or maintenance management systems.</li></ul>Benefits<ul><li>Competitive salary package.</li><li>Company visa and medical insurance.</li><li>Annual leave as per UAE Labour Law.</li><li>Professional and supportive working environment.</li><li>Career growth opportunities.</li></ul>Interested candidates are invited to submit their updated CV mentioning &quot;Call Center Agent &ndash; Maintenance Department&quot; in the subject linePay: Up to AED4,500.00 per monthApplication Question(s):<ul><li>What is your nationality?__</li></ul>Do you agree with the offered salary?_Work Location: In person

ARAB CALL CENTER AGENT (Facility - Maintenance Management Industry)

BankByChoice

Customer Support ExecutiveWe are looking for confident, articulate, and customer-focused professionals with strong English communication skills to join our growing team. The ideal candidate will engage with customers, handle inquiries efficiently, and deliver high-quality service through clear and professional communication.This role primarily supports SME Financing and Restaurant Financing operations.Key Responsibilities<ul><li>Make outbound calls to customers for feedback collection, service verification, and follow-ups</li><li>Handle customer inquiries and resolve concerns in a timely, professional, and empathetic manner</li><li>Communicate clearly and confidently in English while maintaining the company&rsquo;s service standards and brand voice</li><li>Accurately document customer interactions, feedback, and call outcomes</li><li>Coordinate with internal teams to ensure smooth operations and high levels of customer satisfaction</li><li>Maintain professionalism, politeness, and a customer-first approach in all interactions</li></ul>Requirements<ul><li>Strong fluency in spoken and written English (mandatory)</li><li>Prior experience in telecalling, customer service, or call center roles is an added advantage</li><li>Ability to identify and engage potential clients for SME Financing and Restaurant Financing solutions</li><li>Preference will be given to candidates with prior experience in SME Financing or Restaurant Financing</li><li>Excellent communication, listening, and interpersonal skills</li><li>Customer-oriented mindset with strong problem-solving abilities</li><li>Ability to work effectively in a fast-paced, team-oriented environment</li><li>Candidates with a valid visa will be given preference</li></ul>What We Offer<ul><li>Full-time, permanent employment</li><li>Supportive and inclusive work environment</li><li>Opportunities for long-term career growth</li></ul>Job Type: Full-timePay: AED3,000.00 - AED3,500.00 per monthLanguage:<ul><li>English (Required)</li></ul>Work Location: In person

Female Telesales Representative/Customer Service Representative -SME Finance[Fintech]

Tooth Tastic Dental Clinic

Dental Receptionist / Patient CoordinatorCompany: Tooth Tastic Dental Clinic Location: Al Barsha, Dubai, UAE Work Setting: In-Office / On-Site (Clinic-Based) Salary: AED 3,500 &ndash; AED 4,000 (Based on Experience)About the RoleTooth Tastic Dental Clinic is looking for a friendly, professional, and organized Dental Receptionist / Patient Coordinator to join our team in Dubai. The ideal candidate should have excellent communication skills, a patient-focused attitude, and the ability to manage appointments, calls, and patient follow-ups efficiently.Key Responsibilities<ul><li>Answer incoming phone calls professionally and assist patients with their inquiries.</li><li>Respond to WhatsApp messages, social media inquiries, and other communication channels.</li><li>Schedule, confirm, and manage patient appointments.</li><li>Follow up with patients regarding appointments, treatments, and feedback.</li><li>Coordinate daily clinic schedules with doctors and staff.</li><li>Welcome patients and ensure a positive experience from arrival to departure.</li><li>Maintain accurate patient records and update information when required.</li><li>Handle administrative and front desk duties efficiently.</li><li>Support the clinic team in delivering excellent patient care and service.</li></ul>Requirements<ul><li>Excellent spoken and written English (mandatory).</li><li>Arabic language skills are an added advantage.</li><li>Professional appearance and excellent communication skills.</li><li>Friendly, polite, and patient-focused personality.</li><li>Strong customer service and interpersonal skills.</li><li>Good organizational and multitasking abilities.</li><li>Proficiency in Microsoft Office and basic computer skills.</li></ul>Preferred Qualifications<ul><li>Previous experience as a receptionist, patient coordinator, or customer service representative.</li><li>Experience in a dental clinic, medical center, or healthcare facility in the UAE is a strong advantage.</li><li>Familiarity with healthcare appointment scheduling systems is preferred.</li></ul>Job Details<ul><li>Full-time position.</li><li>Work location: Tooth Tastic Dental Clinic, Al Barsha, Dubai.</li><li>On-site role (work from the clinic).</li></ul>Compensation<ul><li>AED 3,500 &ndash; AED 4,000 per month, depending on qualifications and experience.</li></ul>If you are passionate about helping patients and providing exceptional customer service, we would love to hear from you.Pay: AED3,500.00 - AED4,000.00 per monthWork Location: In person

Receptionist / Patient Coordinator

Salt

<div>
 
 
 Job Title &ndash; Kafka Engineer
 
 
 
 
 Salary &ndash; AED 20,00 &ndash; AED 25,400 Per Month
 
 
 
 
 Contract Length &ndash; 12 Months Contract
 
 
 
 
 Location &ndash; Dubai
 
 
 
 
 Start Date - ASAP
 
 
 
 
 
 
 My client is a global data, AI, digital transformation, and consulting company that helps organisations use data and technology to improve business performance, customer experience, and decision-making.
 
 
 
 
 
 
 Job Summary:
 
 
 
 
 
 
 The client is seeking a highly skilled Confluent Kafka Engineer to join the team. The ideal candidate will be responsible for the development, User Acceptance Testing (UAT), and production support of our Confluent Kafka-based systems. This role requires deep expertise in Kafka architecture, including Confluent Control Center, KSQLDB, Kafka Streams, and Kafka Connect. The engineer will collaborate closely with cross-functional teams to ensure the smooth operation of the data streaming services and provide support across various environments.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 
 Development:
 
 
 
 
 <ul>
 <li>
 Design, develop, and implement Kafka-based solutions to meet business requirements, utilizing Confluent Control Center, KSQLDB, Kafka Streams, and Kafka Connect.
 </li>
 <li>
 Write and maintain high-quality code for Kafka producers, consumers, and stream processing applications.
 </li>
 <li>
 Develop and manage Kafka connectors for seamless integration with external systems, ensuring data consistency and reliability.
 </li>
 <li>
 Utilize Kafka Streams for real-time processing of streaming data, transforming and enriching data as it flows through the pipeline.
 </li>
 <li>
 Employ KSQLDB for stream processing tasks, including real-time analytics and transformations.
 </li>
 <li>
 Collaborate with data engineers, software developers, and DevOps teams to integrate Kafka solutions with existing systems.
 </li>
 <li>
 Ensure all Kafka-based solutions are scalable, secure, and optimized for performance.
 </li>
 </ul>
 
 
 
 
 User Acceptance Testing (UAT):
 
 <ul>
 <li>
 Develop and execute UAT plans to validate Kafka solutions, including components such as Kafka Streams, KSQLDB, and Kafka Connect, before deployment to production.
 </li>
 <li>
 Work closely with QA teams to identify and resolve defects during the UAT phase.
 </li>
 <li>
 Ensure all UAT activities comply with the organization&rsquo;s standards and best practices.
 </li>
 <li>
 Provide detailed reports on UAT outcomes and work with developers to implement necessary fixes.
 </li>
 </ul>
 
 
 
 
 Production Support:
 
 <ul>
 <li>
 Monitor and maintain Kafka clusters, including components like Confluent Control Center, to ensure high availability and reliability of data streaming services.
 </li>
 <li>
 Troubleshoot and resolve issues related to Kafka performance, latency, and data integrity, including issues specific to Kafka Streams, KSQLDB, and Kafka Connect.
 </li>
 <li>
 Perform routine maintenance tasks such as patching, upgrades, and backups for Kafka clusters and associated components.
 </li>
 <li>
 Implement monitoring solutions to proactively identify and mitigate potential production issues, leveraging Confluent Control Center for comprehensive cluster visibility.
 </li>
 <li>
 Provide 24/7 support for production systems, including participation in on-call rotation
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Experience:
 
 
 
 
 
 <ul>
 <li>
 3+ years of hands-on experience with Apache Kafka and Confluent Kafka in a production environment, including experience with Confluent Control Center, KSQLDB, Kafka Streams, and Kafka Connect.
 </li>
 <li>
 Proven experience in Kafka development, including producer and consumer API, stream processing, and connector development.
 </li>
 <li>
 Experience with Kafka cluster management, including setup, configuration, monitoring, and troubleshooting.
 </li>
 <li>
 Familiarity with distributed systems, microservices architecture, and event-driven design patterns.
 </li>
 <li>
 Experience with cloud platforms (e.g., AWS, Azure) and containerization (Kubernetes) is a plus.
 </li>
 </ul>
 
 
 
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 Proficiency in programming languages such as Java, Python, or Scala.
 </li>
 <li>
 Strong knowledge of Kafka internals, including brokers, zookeepers, topics, partitions, and offsets.
 </li>
 <li>
 Experience with monitoring tools (e.g., Prometheus, Grafana) and logging frameworks (e.g., Log4j, ELK Stack).
 </li>
 <li>
 Proficiency in using Confluent Control Center for monitoring, managing, and optimizing Kafka clusters.
 </li>
 <li>
 Expertise in Kafka Streams for building scalable, fault-tolerant stream processing applications.
 </li>
 <li>
 Experience with KSQLDB for real-time processing and analytics on Kafka topics.
 </li>
 <li>
 Strong understanding of Kafka Connect for integrating Kafka with external data sources and sinks.
 </li>
 <li>
 Understanding of networking, security, and compliance aspects related to Kafka.
 </li>
 <li>
 Familiarity with CI/CD pipelines and automation tools (e.g., Jenkins, GitLab CI).
 </li>
 </ul>
 
 
 
 
 
 Soft Skills:
 
 
 <ul>
 <li>
 Strong analytical and problem-solving abilities.
 </li>
 <li>
 Excellent communication and teamwork skills.
 </li>
 <li>
 Ability to work independently and manage multiple tasks effectively.
 </li>
 <li>
 A proactive approach to learning new technologies and improving existing processes.
 </li>
 </ul>
 
 
 
 
 Regards,
 
 
 Ollie
 
</div>

Kafka Engineer

Ultahost, inc

<div><div>About UltaHost:</div><div>
Ultahost is a rapidly growing global web hosting and infrastructure provider, delivering high-performance hosting solutions including Dedicated Servers, VPS Hosting, Cloud Infrastructure, and Managed Hosting services.</div><div>
As our infrastructure continues to scale, we are looking for a Dedicated Hosting Operations Specialist to help manage the procurement, provisioning, and operational management of dedicated server hardware across our global data center network. Job Overview Ultahost is seeking a highly skilled, hands-on Senior Network &amp; Infrastructure Engineer to design, operate, optimize, and scale our global hosting, virtualization, storage, and network infrastructure across multiple data centers.</div><div>
This role is ideal for an experienced infrastructure professional who combines strong networking expertise with deep knowledge of virtualization platforms, storage systems, Linux administration, and hosting environments.</div><div>
You will play a key role in maintaining platform reliability, improving performance, driving automation, and helping shape the future of Ultahost&rsquo;s infrastructure services</div><div></div><div> 
Key Responsibilities</div><div>
Infrastructure &amp; Virtualization</div><ul><li>Design, deploy, and manage large-scale VPS and hosting infrastructure across multiple global data centers.</li><li>Build, maintain, and optimize Proxmox VE clusters to ensure high availability, performance, and stability.</li><li>Manage and support virtualization technologies including: Proxmox VE, KVM / QEMU, VMware vSphere / ESXi, yper-V</li><li>Develop infrastructure standards, templates, deployment workflows, and provisioning processes.</li><li>Perform capacity planning, resource forecasting, and infrastructure optimization.</li><li>Implement and maintain high-availability, failover, replication, and disaster recovery strategies.</li></ul><div>
Storage &amp; Ceph</div><ul><li>Deploy, manage, and optimize Ceph storage clusters (MON, OSD, MGR, RGW).</li><li>Improve cluster performance, balancing, replication, recovery, and scalability.</li><li>Design backup, snapshot, and disaster recovery solutions.</li><li>Ensure storage availability and reliability for production VPS and hosting services.</li><li>Troubleshoot and resolve storage-related incidents and performance bottlenecks.</li></ul><div>
Network Engineering</div><ul><li>Configure, manage, and troubleshoot Juniper routing and switching infrastructure.</li><li>Maintain and optimize network performance, throughput, routing stability, and capacity utilization.</li><li>Work with: BGP, OSPF, VRRP, VLANs, LACP</li><li>High Availability networking technologies</li><li>Design secure and resilient interconnectivity between data centers.</li><li>Analyze network performance and proactively address latency, packet loss, and routing issues.</li></ul><div>
Security &amp; Infrastructure Hardening</div><ul><li>Configure and maintain firewalls, VPNs, ACLs, and access control policies.</li><li>Implement infrastructure security best practices and hardening standards.</li><li>Manage patching strategies and vulnerability remediation processes.</li><li>Support incident response readiness and security improvement initiatives.</li><li>Implement secure remote access and least-privilege operational models.</li></ul><div>
Linux &amp; Hosting Infrastructure</div><div>
Manage and optimize production environments running:</div><div>
Linux Platforms like Ubuntu, Debian, AlmaLinux, Rocky Linux, Red Hat Enterprise Linux (RHEL)</div><div>
Windows Server (Preferred)</div><div>
Windows Server 2016 / 2019 / 2022</div><div>
Maintain and optimize hosting services including:</div><ul><li>Nginx</li><li>Apache</li><li>LiteSpeed / OpenLiteSpeed</li><li>Reverse Proxy Architectures</li><li>SSL/TLS Management</li><li>Caching Technologies</li><li>Performance Optimization</li><li>Log Analysis &amp; Troubleshooting</li></ul><div>
Additional experience with the following is beneficial:</div><ul><li>PHP-FPM</li><li>MariaDB / MySQL</li><li>Redis</li><li>HAProxy</li><li>Keepalived</li></ul><div>
Monitoring, Reliability &amp; Operations</div><ul><li>Monitor infrastructure health and proactively prevent service disruptions.</li><li>Improve observability through metrics, logging, alerting, and monitoring systems.</li><li>Lead troubleshooting efforts during incidents and outages.</li><li>Develop redundancy, failover, and disaster recovery strategies.</li><li>Participate in on-call rotations and support operational requirements of a global hosting platform.</li></ul><div></div><div> 
Documentation &amp; Collaboration</div><ul><li>Maintain accurate infrastructure documentation, runbooks, network diagrams, and operational procedures.</li><li>Collaborate closely with Support, Product, Engineering, and Leadership teams.</li><li>Recommend architecture improvements and operational efficiencies.</li><li>Contribute ideas for new infrastructure services, hosting products, and platform enhancements.</li></ul><div></div><div> 
Required Qualifications</div><ul><li>5+ years of experience managing hosting infrastructure, virtualization platforms, network operations, or data center environments.</li><li>Strong hands-on experience with:Proxmox, KVM / QEMU, Ceph Storage, Juniper Networking</li><li>Strong understanding of: High Availability architectures, Virtualization technologies Network routing and switching, Storage systems *Linux system administration</li><li>Strong troubleshooting and root cause analysis skills.</li><li>Experience with infrastructure security, hardening, and operational best practices.</li><li>Excellent written and verbal English communication skills.</li><li>Ability to work independently in a fast-paced environment.</li><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, Engineering, or equivalent practical experience.</li></ul><div>
Nice to Have</div><ul><li>VMware vSphere / ESXi</li><li>Microsoft Hyper-V</li><li>OpenStack</li><li>oVirt / RHV</li><li>Xen</li><li>LXD / LXC</li><li>Virtuozzo</li></ul><div>
Automation experience with:</div><ul><li>Ansible</li><li>Terraform</li><li>Python</li><li>Bash</li><li>Kubernetes administration and operations.</li><li>WHMCS or hosting provisioning platform experience.</li><li>Experience working within the hosting, VPS, cloud infrastructure, or data center industry.</li><li>Strong product mindset with the ability to propose and improve infrastructure-based services.</li></ul></div><div></div>

Senior Network & Infrastructure Engineer

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