call center representative / outbound appointment setter

overnight customer service representative - patient registration

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overnight customer service representative - patient registration Jobs in Jobs In Jobs In Full Time Jobs In Full Time Jobs In Pharmaceutical Sales Jobs In Pharmaceutical Sales Jobs In Indianapolis

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sales consultant

call center representative outbound appointment setter

Bath & Cabinet Experts

<div>At Bath &amp; Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers best in industry service and a best-in-class employee experience, this opportunity is for you!
*MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED*
About the Role:
The Call Center Representative is responsible for creating positive customer experiences to drive sales and promote the Bath &amp; Cabinet Experts brands. The ideal candidate is energetic, enjoys phone-based interactions, can drive a conversation effectively, and delivers exceptional customer service. This is a full-time, remote position that offers flexible scheduling with weekend availability required. *Candidates must be available to work during Eastern Standard Time hours*
Job Duties &amp; Responsibilities:<ul><li>
Responsible for engaging with prospective clients with the goal of setting appointments for the sales team</li><li>
Be a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients</li><li>
Handle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments</li><li>
Follow the designated sales process for appointment setting including confirming full and accurate client information</li><li>
Ensure all activity and information is accurately logged in CRM</li><li>
Provide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath &amp; Cabinet Experts</li></ul>
Skills &amp; Qualifications:<ul><li>
Prior experience in a multi-product sales environment preferred</li><li>
Background in home improvement inside sales strongly desired</li><li>
High School diploma or equivalent required</li><li>
1+ year of call center experience required</li><li>
Experience with Lead Perfection CRM a plus</li><li>
Must be able to work independently in a fast-paced environment</li><li>
Excellent phone and communication skills</li><li>
Be energetic and have a positive attitude</li><li>
Must be task oriented and driven to meet and exceed goals</li></ul>
Benefits:<ul><li>
Full-time W2 employment with competitive pay and several bonus opportunities</li><li>
Comprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match</li><li>
Paid Time Off including paid holidays and your birthday off!</li><li>
Flexible remote schedule with weekend availability</li><li>
Ongoing training to grow your skills</li><li>
Work in a supportive, award-winning company that values people and performance</li></ul>
Why work at Bath &amp; Cabinet Experts?
Bath &amp; Cabinet Experts is a home improvement company specializing in the transformation of residential bathtub, shower, and kitchen spaces. Founded in 2019 in Indianapolis, Bath Experts is the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. After rapid growth, we have expanded into 8 additional markets- Cincinnati, Cleveland, Columbus, Dayton, Ft Wayne, Louisville, Lexington and NW Indiana- with plans for continued growth throughout the Midwest.
In addition to bath remodeling, we launched Cabinet Experts, a dedicated division focused on kitchen cabinet refacing, bringing the same high-quality, transformative experience to one of the most important spaces in the home.
At Bath &amp; Cabinet Experts, we are committed to delivering a world-class customer experience and being a top employer in the home improvement industry. We have earned over 2,100 customer reviews with a 4.9 star rating, and Bath Experts has been recognized as a 4x Top Workplace Award winner.
We are also dedicated to giving back- donating over $200,000 to local children's hospitals and charities. At Bath &amp; Cabinet Experts, we are committed to excellence for our customers, our employees, and our communities.</div>

Call Center Representative / Outbound Appointment Setter

AnewHealth

<div>
 
 AnewHealth is one of the nation&rsquo;s leading pharmacy care management companies that specializes in caring for people with the most complex, chronic needs&mdash;wherever they call home. We enable better outcomes for patients and the healthcare organizations who support them. Established in 2023 through the combination of ExactCare and Tabula Rasa HealthCare, we provide a suite of solutions that includes comprehensive pharmacy services; full-service pharmacy benefit management; and specialized support services for Program of All-Inclusive Care for the Elderly. With over 1,400 team members, we care for more than 100,000 people across all 50 states.
 
 
 
 
 Job Details
 
 
 
 Pharmacy Technicians in our Patient Care Center of Excellence may hold multiple duties to ensure ExactCare&rsquo;s patients receive quality care out of their pharmacy services. They will work in a call center environment, spending their time speaking with patients, doctors and facilities on the phone.
 
 
 Job duties and responsibilities will vary from fielding inbound phone calls, outbound phone work and navigating multiple pharmacy software systems to supporting the various stages of patient care/contact. These areas of responsibility will fluctuate based on organizational needs, allowing the Pharmacy Technician to develop multiple skillsets.
 
 
 This is an office (or remote) based, cubicle environment, allowing the Pharmacy Technician to provide an exceptional over the phone patient experience. ExactCare provides a fast-paced, high energy environment, allowing Pharmacy Technicians to excel in many areas with a focus on phone based pharmacy work.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Providing an exceptional customer service experience each day in a phone based environment.
 </li>
 <li>
 Answering a high volume of inbound calls from current patients and serve as an ExactCare expert to resolve their questions.
 </li>
 <li>
 Placing outbound calls to patients to create, maintain or update their medication profiles.
 </li>
 <li>
 Effectively assist with patient questions over the phone.
 </li>
 <li>
 Working through current case queues to problem solve for patient care issues.
 </li>
 <li>
 Serving as a liaison between the clinical pharmacists and other medical professionals on patient&rsquo;s behalf.
 </li>
 <li>
 Perform claim adjudication and auditing duties such as prior authorizations, billing and eligibility checks. Requiring outbound calls to patients
 </li>
 <li>
 Collect on patient balances when patient has an amount due
 </li>
 <li>
 Maintaining patient records with strong attention to detail and confidentiality.
 </li>
 <li>
 Utilizing sound drug knowledge to effectively receive prescription authorizations, clarifications or transfers.
 </li>
 <li>
 Accurate retrieval of all prescription information and verifying through doctor calls.
 </li>
 <li>
 Enter a high volume of data; processing prescription information with speed and accuracy.
 </li>
 <li>
 Placing welcome calls to newly on-boarded patients and establish a trusted point of contact.
 </li>
 <li>
 Partner with technicians and pharmacists to ensure that new patients are successfully on-boarded to ExactCare.
 </li>
 <li>
 Performing in a high volume, fast paced environment to support ExactCare&rsquo;s nationwide patient base.
 </li>
 <li>
 Other tasks as required.
 
 
 </li>
 </ul>
 
 Skills &amp; Abilities
 
 
 
 <ul>
 <li>
 Comfortable working in a phone based environment.
 </li>
 <li>
 Ability to work independently
 </li>
 <li>
 Self-motivated and goal oriented
 </li>
 <li>
 Exceptional customer service skills; servicing doctor&rsquo;s office, pharmacist, and patient needs over the phone.
 </li>
 <li>
 Thorough drug knowledge.
 </li>
 <li>
 Pharmacy billing knowledge.
 </li>
 <li>
 Knowledge of appropriate processes in taking prescriptions, clarifications and transfers including clear written and verbal communication.
 </li>
 <li>
 Ability to utilize computer equipment, technology and work within multiple software programs to receive medication authorizations, clarifications and/or transfers.
 </li>
 <li>
 Strong prioritization and organizational skills.
 </li>
 <li>
 Maintain a high degree of confidentiality.
 </li>
 <li>
 Passion to help people and enrich their lives.
 </li>
 <li>
 Ability to overcome objections
 </li>
 <li>
 Ability to think critically and document pertinent details in a world class manner that is compliant with state and federal regulations.
 </li>
 <li>
 Ability to exhibit ExactCare Pharmacy&rsquo;s Core Values in daily work.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Must be 18+ years of age
 </li>
 <li>
 High school diploma /GED
 </li>
 <li>
 Prior experience in a pharmacy setting
 </li>
 <li>
 Certified with the Pharmacy Technician Certification Board (PTCB) or the National Health Association (NHA) and maintain a current certificate
 </li>
 <li>
 Must maintain a pharmacy technician registration with State Board of Pharmacy
 </li>
 <li>
 Ability to perform in an office based (or remote) setting that requires sitting at a desk 90% of the time
 
 
 </li>
 </ul>
 
 AnewHealth offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire
 
 
 .
 
 
 
 
 AnewHealth provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants are encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
 
</div>

Pharmacy Technician - Processing

CSpring

Description: At CSpring, we believe in unlocking potential&mdash;whether it&rsquo;s for our clients, colleagues, or the communities we serve. We&rsquo;re not just a consulting firm; we&rsquo;re a team that values connection, growth, and purpose. If you&rsquo;re looking for a role that combines your expertise with the opportunity to make a real impact, we&rsquo;d love to have you join us! We are currently seeking a Pharmacy Technician to support our Medicaid Pharmacy Customer Service Team. In this fully remote role, you&rsquo;ll deliver advanced inbound customer service to Indiana Medicaid members and providers, addressing inquiries about pharmacy coverage, claims, and medication pricing. You'll be the expert they trust to navigate their pharmacy needs. What You&rsquo;ll Do Review and process prescription prior authorization and appeal requests. Organize and manage documents, verify profiles, and ensure accuracy for patient/member records. Use decision trees and protocols to evaluate requests and provide approvals or rationales for denials. Communicate decisions and updates to patients and providers, ensuring they feel supported. Forward complex cases for additional review and follow up as needed. Provide compassionate, timely support while staying organized and detail focused. Requirements: What We&rsquo;re Looking For A valid Indiana Pharmacy Technician license. A valid national CPhT certification (or ability to obtain within six months of hire). High school diploma 1&ndash;2 years of pharmacy experience (retail, LTC, hospital, etc.). Proficiency in software systems, data entry, and the Microsoft Office suite. Strong organizational and time management skills. Excellent customer service and communication abilities. A team player with a positive attitude who embodies our core values: Committed, Collaborative, Consultative, Caring. Ability to work overtime as needed, pass background checks and pre-employment drug screen, and complete E-Verify requirements. Must have access to a quiet, distraction-free workspace. Preferred Qualifications Experience with Medicaid and/or government healthcare programs. Previous experience in a remote work environment. Call center or inbound/outbound call experience in a pharmacy setting. Why Join CSpring? At CSpring, we&rsquo;re more than just a workplace&mdash;we&rsquo;re a community. As part of our team, you&rsquo;ll experience: A strong culture of connection and collaboration. Enjoy team-building events with colleagues who support and inspire you. Recognition and growth opportunities. Your hard work won&rsquo;t go unnoticed; we value and reward our team members. Outstanding benefits from day one. Comprehensive medical, dental, vision, life, and disability insurance, along with Paid Time Off and a 401(k) with company match. As a Best Place to Work award winner year after year, we pride ourselves on creating an environment where every team member feels respected, valued, and inspired to succeed. Ready to grow your career, help others, and be part of an incredible team? We can&rsquo;t wait to hear from you! Apply today to become a part of the CSpring team and make a meaningful difference every day.

Remote Pharmacy Technician (Indiana Residents Only)

Spot

<div><div>Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.</div>
About The Role:

The Logistics Coordinator works in Spot's 24/7 Customer Contact Center. This role is responsible for the tracking and confirmation of all customer shipments, as well as providing on-the-spot problem resolution for any customer's need.

Schedule: Tuesday-Saturday 9:00 PM - 5:30 AM

Responsibilities:
<ul>
<li>Route shipments in the most cost-effective manner.</li>
<li>Tracking/tracing shipments while resolving any shipping errors.</li>
<li>Provide excellent customer service to both business customers and carriers.</li>
<li>Ability to perform a high volume of outbound calls.</li>
<li>Monitor the movement of our freight through our proprietary logistics technology to ensure customer satisfaction.</li>
<li>Communicate any transit issues to respective parties and provide solutions.</li>
</ul>
Qualifications:
<ul>
<li>College degree or currently pursuing a degree is preferred.</li>
<li>Previous customer service or call center experience is required.</li>
<li>Excellent problem-solving skills required.</li>
<li>Highly collaborative and values constant improvement.</li>
</ul>
Skills:
<ul>
<li>Ability to handle a high volume of calls in a fast-paced environment.</li>
<li>Ability to communicate in a clear and concise manner.</li>
<li>Ability to maintain professional conduct in a fast-paced environment and handle difficult or irate customers professionally and calmly.</li>
<li>Ability to problem solve.</li>
<li>Ability to attend a 4-week training class that takes place Monday-Friday from 8 am-5 pm.</li>
</ul>
Additional Information:
<ul>
<li>$23/hr.</li>
<li>This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible</li>
<li>Onsite 5 days a week - Indianapolis, Indiana</li>
</ul>
#LI-CH1<div>
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You'll also be a key component to the success of an industry leader. At Spot, we've never lost the entrepreneurial spirit that provides the foundation for our success.

Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div></div>

Logistics Coordinator - 3rd Shift (9:00 PM - 5:30 AM)

<div><div>Today's logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.</div>
About The Role:

The Logistics Coordinator works in Spot's 24/7 Customer Contact Center. This role is responsible for tracking and confirming all customer shipments, as well as providing on-the-spot problem resolution for any customer's needs.

Responsibilities:
<ul>
<li>Route shipments in the most cost-effective manner.</li>
<li>Tracking/tracing shipments while resolving any shipping errors.</li>
<li>Provide excellent customer service to both business customers and carriers.</li>
<li>Ability to perform a high volume of outbound calls.</li>
<li>Monitor the movement of our freight through our proprietary logistics technology to ensure customer satisfaction.</li>
<li>Communicate any transit issues to respective parties and provide solutions.</li>
</ul>
Qualifications:
<ul>
<li>College degree or currently pursuing a degree is preferred.</li>
<li>Previous customer service or call center experience is required.</li>
<li>Excellent problem-solving skills required.</li>
<li>Highly collaborative and values constant improvement.</li>
</ul>
Skills:
<ul>
<li>Ability to handle a high volume of calls in a fast-paced environment.</li>
<li>Ability to communicate in a clear and concise manner.</li>
<li>Ability to maintain professional conduct in a fast-paced environment and handle difficult or irate customers professionally and calmly.</li>
<li>Ability to problem solve.</li>
<li>Ability to attend a 4-week training class that takes place Monday-Friday from 8 am-5 pm.</li>
</ul>
Additional Information:
<ul>
<li>$19.10/hr.</li>
<li>This is a non-exempt position under the Fair Labor Standards Act and, as such, is overtime eligible</li>
<li>Onsite 5 days a week - Indianapolis, Indiana</li>
<li>Schedule: Sunday - Thursday 5 AM-1:30 PM</li>
</ul>
#LI-CH1<div>
Spot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You'll also be a key component to the success of an industry leader. At Spot, we've never lost the entrepreneurial spirit that provides the foundation for our success.

Spot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.</div></div>

1st Shift (5:00 AM-1:30 PM)

ABC Legal Services

<div>About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

The Court Support team works with courts all throughout the country to ensure that upwards of 100,000+ court filings / month make it back into our system in a timely manner. As part of this team, the Court Support specialist plays a diverse role with a focus on calling / contacting courts, well as understanding how to use court dockets / websites to obtain the information we need. This role requires daily, active communication with court personnel and other team members across all channels (phone calls, e-mails and even live chats!) with the goal of getting documents back from court and into our server's hands. &quot;Bigger picture&quot; communications involve contacting courts for general updates and statuses as courts operations. This position is remote but located in Indiana.

Key Responsibilities:
<ul>
<li>Reach out to courts on individual orders and general court status updates, including answering questions and resolving issues related to existing orders.</li>
<li>Communicate accurately and professionally through remote voice calls and emails with a positive service attitude while interacting with court personnel, attorneys, and other clients.</li>
<li>Work in Skye (in-house application) to process documents, add informative updates / notes and other data entry tasks with a high degree of accuracy.</li>
<li>Manage consistent in/outgoing phone calls to assist Courts and customers with questions, as well as managing calls from courts &amp; customers.</li>
<li>Relay relevant, updated information from Courts to our process servers and customers as appropriate.</li>
<li>Collaborate with team members to find root causes and process inefficiencies that happen as a document makes its way to and from court.</li>
<li>Navigate &amp; understand court dockets to understand how they communicate case documents and statuses, as well as downloading documents directly + importing into internal application as needed.</li>
<li>Perform other job-related duties as assigned.</li>
</ul>
Qualifications:
<ul>
<li>High school diploma / GED required.</li>
<li>Legal experience preferred.</li>
<li>Prefer 1+ years of customer support / call-center / retail experience in a customer-facing, service oriented position.</li>
<li>Strong communication skills, both written and verbal.</li>
<li>Comfortable working and communicating effectively in a remote environment - using programs such as Teams/ Zoom to make outbound calls, Teams for chats, Outlook for emails.</li>
<li>Comfortable using Microsoft Office suite programs such as Microsoft Outlook, Teams, Excel and Word + other programs such as online Faxes.</li>
<li>Document manipulation experience (PDFs).</li>
<li>Ability to perform repetitive data-entry tasks with accuracy.</li>
<li>Ability to read, write and speak English</li>
<li>Quick learner and willing to learn and grow.</li>
</ul>
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:
<ul>
<li>Health, Dental, Vision insurance</li>
<li>401(k) with company matching</li>
<li>Paid time off</li>
<li>7 Paid company holidays</li>
<li>4 Floating holidays per-year</li>
<li>Life Insurance and AD&amp;D Insurance</li>
<li>Long Term Disability</li>
<li>Health Care Reimbursement Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>EAP (Employee Assistance Program)</li>
<li>Pet Insurance</li></ul> 


Pay Range: $15.00 - $15.00 per hour

Schedule: Full-time, Monday through Friday</div>

Court Support Specialist

Damien Center

<div>Patient Financial Counselor

Patient Access Services

Damien Center Values

Dignity-Collaboration-Accountability-Access-Quality-Innovation 


Founded in 1987, Damien Center is Indiana&rsquo;s oldest and largest AIDS service organization (ASO) and serves more than 8,000 individuals living with or at risk for HIV through a comprehensive, innovative approach to care and prevention. Our purpose is to be a trusted partner in providing services, education and advocacy for all people living with or at risk for HIV and any person seeking a safe and welcoming home for care. Our services include care coordination, clinical and pharmacy services, mental health, housing, and nutrition. 

Position Summary:

The Patient Financial Counselor is responsible for providing complete registration and financial advocacy for the patient upon entry to the health center. The Patient Financial Counselor obtains specific demographic and financial information to determine patient's financial needs and ensure timely delivery of care. The Patient Financial Counselor assists uninsured and underinsured patients by applying for federal, state, &amp; local health insurance programs. The Patient Financial Counselor also assists patients with navigating the health center&rsquo;s programs and services, educating about health insurance, and answering patient billing questions. 


Duties and Responsibilities:

This job description describes the general nature and level of work performed by employees assigned to this position. It should not be construed as an exhaustive list of all required duties, responsibilities, and skills.
<ul><li>Subject Matter Expert in Registration and Financial Counseling.
</li><li>Complete registration functions, validate patient demographic data, identifies and verifies medical benefits, accurate plan code, and updates Coordination of Benefits to ensure maximized front-end revenue cycle operations.</li>
<li>Assists uninsured and underinsured patients by applying for Medicare, Medicaid, Marketplace, Ryan White HIV/AIDS Program (RWHAP), Sliding Fee Scale, and other federal, state, &amp; local programs.</li>
<li>Follow up with the State on cases pending eligibility and/or contacting patient for additional information on pending accounts requiring more than originally provided.</li>
<li>Deliver education in regard to explaining affordability programs, qualified health plans, essential health benefits, and rights when using insurance.</li>
<li>Maintains an understanding and remains current with the health center&rsquo;s Sliding Fee Scale and Financial Hardship Program.</li>
<li>Calculate and provide &ldquo;Good Faith Estimates&rdquo; to patients for services provided by the health center.</li>
<li>Add and term coverage properly, ensuring that billing is initiated when appropriate.</li>
<li>Maintains departmental and/or individual work queues and reports as required.</li>
<li>Conducts Financial Counseling appointments on assigned days in clinic.</li>
<li>Answers calls received in the Financial Counseling call queue and assists patients with their needs.</li>
<li>Explains/answers patient billing inquiries and interprets statement data to resolve accounts.</li>
<li>Documents patient account notes for all interactions/transactions.</li>
<li>Maintains productivity and quality standards set forth by the department.</li>
<li>Performs special assignments and other work, on an as-needed basis.</li></ul> 


Education and/or Experience:
<ul>
<li>Bachelor&rsquo;s degree preferred but not required.
</li><li>1-4 years&rsquo; experience in registration and financial counseling required.</li>
<li>Experienced in applying patients for Medicare, Medicaid, Marketplace, and/or Ryan White HIV/AIDS Programs (RWHAP) required.</li>
<li>Indiana Navigator license and Certified Application Counselor (CAC) required or obtained within 90 days of hiring.</li>
<li>Bilingual in Spanish/ English highly desired.</li>
</ul>
<ul><li>Work or lived experience may substitute for education requirements on a case-by-case basis.</li></ul> 


Knowledge, Skills, and Abilities:

Possess superior organizational and administrative skills. Excellent interpersonal and communication abilities. Excellent computer skills in a Microsoft Windows environment. Ability to work independently and achieve high standards of productivity, achieving deadlines and with superior product results. Strong calendaring, organizational, and document management skills required. Proactive approach to solving problems and communicating to leadership. Knowledge of office management systems, procedures, and office equipment required. Excellent time management skills and ability to prioritize work. 

Qualifications:

To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed are representative of the basic knowledge, skills, and/or abilities required. Reasonable accommodations may be made for individuals with disabilities to perform the essential functions. The individual in this role must display the highest level of integrity and confidentiality. The individual should have effective communication skills, attention to detail and organization, and flexibility and adaptability. The individual will also maintain knowledge of trends in their area of responsibility. 


Physical Demands:

The physical demands described here are general representations of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions.
<ul>
<li>While performing the duties of this job, the employee is regularly required to sit, reach with hands and arms, talk, and hear. The employee frequently is required to use hands to touch and handle objects. The employee frequently stands or walks.
</li><li>The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.</li></ul> 


Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made for individuals with disabilities to perform the essential functions. Remote work is on a case-by-case basis and must be approved by the supervisor.
<ul><li>Office setting, with sustained use of a computer.
</li><li>The noise level in the work environment is minimal to moderate.</li>
<li>Individuals should maintain personal and professional competency and work to create an environment of courtesy, respect, inclusion, and positivity in all interactions both internal and external to the organization.</li></ul> 

<div>
</div><ul><li>FLSA Status: Hourly Full-time, Non-Exempt</li>
<li>Leader: Financial Counseling Manager</li>
<li>Salary: $21.79 hourly</li>
</ul>
Benefits:
<ul>
<li>150 hours of PTO in the first year followed by 195 hours per year moving forward.
</li><li>12 paid holidays</li>
<li>Medical coverage options include a PPO plan or a HDHP.</li>
<li>Dental &amp; Vision plans</li>
<li>Health Saving Account or Flexible Spending Account</li>
<li>Dependent Care Flexible Spending Account</li>
<li>Employee Assistance Program</li>
<li>403b Retirement Account with 5% matching and 100% vesting after 90 days</li>
<li>Life Insurance @ 2 times the annual salary</li>
<li>Voluntary Life Insurance Plan including spouse and child coverage options</li>
<li>Short- &amp; Long-Term Disability Plans</li>
<li>Premium Subscription to the CALM APP which assists with anxiety, stress &amp; other mental health challenges</li>
<li>Professional Development Opportunities</li>
<li>Tuition Assistance</li>
<li>Annual performance review that includes an annual performance-based salary increase</li></ul> 


Protecting our team members, clients, volunteers, and community partners is an integral part of how we ensure our continued work with the clients we serve. As a condition of employment, Damien Center requires team members to be vaccinated against influenza and receive a tuberculosis skin test (or chest x-ray) annually, barring an approved religious or medical exemption. 
<div>
</div>Damien Center is an Equal Opportunity Employer

Damien Center provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, family status, ethnicity, national origin, age, disability, marital status, amnesty, status as a covered veteran, other legally protected status, or genetic (including family medical history) information. 


Damien Center complies with applicable federal laws and with all state and local laws governing non-discrimination in employment in every location in which Damien Center has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. 


Please apply at www.damien.org/job-opportunities
This position description does not constitute a contract of employment or guarantee of any terms or conditions of employment. Damien Center employees are employed on an at-will basis. Nothing in this position description restricts Damien Center&rsquo;s right to assign or reassign duties and responsibilities to this position at any time. 

Applicant Tracking Software by ExactHire: 182p97kyp39g6lv3em5j</div>

Patient Financial Counselor

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