call center agents Jobs in Lahore Pakistan

call center agents

customer service representative Jobs in Lahore Pakistan

customer service representative

call center agent Jobs in Lahore Pakistan

call center agent

credentialing specialist Jobs in Lahore Pakistan

credentialing specialist

customer sales representative Jobs in Lahore Pakistan

customer sales representative

call center specialist

Aims Solutions Limited

Company: Aims Solutions (PVT) Ltd.Working Hours: 1pm - 10pmSalary: 40000 - 50000Location: 6th floor, Chohan Tower, Shadman LahoreAbout Us:Aims Solutions (PVT) Ltd. is a multi-project company based in Pakistan. One of our key projects supports a UK-based healthcare recruitment agency that works with care homes, nursing homes, and healthcare providers across the United Kingdom to fill permanent staffing vacancies.Role Overview:We are looking for a confident and professional Business Development &amp; Client Relationship Executive based in Pakistan to communicate with our UK healthcare clients, maintain strong relationships, and identify current vacancies that our recruitment team can work on.The role requires excellent English communication skills and the ability to confidently speak with UK clients over the phone.Key Responsibilities<ul><li>Contact healthcare clients across the UK via phone and email.</li><li>Build and maintain strong professional relationships with care homes and healthcare providers.</li><li>Speak with clients to identify current recruitment needs and vacancies.</li><li>Maintain regular communication with existing clients to keep vacancy updates.</li><li>Record and update client information and vacancies in the CRM system.</li><li>Support business development by identifying potential new clients.</li><li>Coordinate with the recruitment team to ensure vacancies are filled efficiently.</li><li>Provide regular reports on client interactions and vacancy updates.</li></ul>Requirements<ul><li>Excellent spoken and written English communication skills.</li><li>Strong confidence in phone-based client communication.</li><li>Previous experience in sales, customer service, call center, or recruitment preferred.</li><li>Ability to build professional relationships with international clients.</li><li>Good organizational and record-keeping skills.</li><li>Familiarity with Microsoft Office / CRM systems is an advantage.</li><li>Ability to work during UK working hours.</li></ul>Preferred Experience<ul><li>Experience working with UK clients.</li><li>Experience in recruitment, telesales, or business development.</li><li>Knowledge of the UK healthcare sector is a plus.</li></ul>What We Offer<ul><li>Competitive salary</li><li>Opportunity to work with an established UK recruitment agency</li><li>Career growth and development opportunities</li><li>Performance-based incentives</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Specialist

PROPERTY BUY-RENT (SMC -Private) Limited

Job Description:We are looking for an experienced and results-driven Call Center Manager to lead and manage our call center operations. The ideal candidate will be responsible for ensuring high performance, productivity, and quality standards while maintaining excellent customer satisfaction.Key Responsibilities:<ul><li>Manage daily call center operations and ensure smooth workflow</li><li>Lead, train, and motivate team leads and call center agents</li><li>Monitor KPIs, call quality, performance metrics, and attendance</li><li>Develop strategies to improve productivity, sales, and customer satisfaction</li><li>Handle escalated customer issues and ensure timely resolution</li><li>Prepare daily, weekly, and monthly performance reports</li><li>Implement SOPs, policies, and performance improvement plans</li><li>Coordinate with senior management to meet business targets</li><li>Ensure compliance with company standards and call center best practices</li></ul>Requirements:<ul><li>4&ndash;5 years of proven experience as a Call Center Manager or similar role</li><li>Strong leadership and team management skills</li><li>Excellent communication and problem-solving abilities</li><li>Experience with inbound/outbound call center operations</li><li>Ability to analyze performance data and drive improvements</li><li>Proficient in MS Office and call center CRM tools</li><li>Ability to work evening shifts (1 PM &ndash; 10 PM)</li></ul>What We Offer:<ul><li>Competitive salary package (PKR 70,000 &ndash; 100,000)</li><li>Professional and growth-oriented work environment</li><li>Performance-based incentives</li><li>Career development opportunities</li></ul>Pay: Rs70,000.00 - Rs100,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Outbound International Call center: 3 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Call Center Manager

Stork Consultants

Job Description: The Call Center Team Lead will supervise, guide, and monitor the call center team to ensure quality is maintained, and client inquiries are handled efficiently.2️ Key Responsibilities<ul><li>Supervise day-to-day call center operations.</li><li>Monitor and evaluate team performance (call quality, lead conversion, attendance).</li><li>Train and motivate team members to improve performance.</li><li>Handle escalated client issues professionally.</li><li>Maintain daily and weekly reports for management.</li><li>Ensure adherence to SOPs and company policies.</li></ul>3️ Required Skills<ul><li>Minimum 2&ndash;3 years experience in call center or customer service supervision.</li><li>Strong english communication and leadership skills.</li><li>Ability to analyze performance metrics and improve team efficiency.</li><li>Familiarity with CRM systems and call monitoring tools.</li><li>Problem-solving and decision-making capabilities.</li><li>Ability to work night shifts (8pm-4am)</li></ul>4️ Preferred Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration / Communications or related field.</li><li>Experience in sales-oriented or call centers.Preferred Qualifications</li></ul>Job Type: Full-timePay: From Rs100,000.00 per monthWork Location: In person

Call Center Team Lead

Cyber Tech Solutions

= We Are Hiring &ndash; HR Executive (Call Center)We are looking for a motivated and responsible HR Executive to join our Call Center team.Position: HR Executive Salary: 65,000 PKR per month Timings: 7:00 PM &ndash; 4:00 AM Location: On-siteResponsibilities:<ul><li>Hiring and recruiting call center agents</li><li>Posting job ads and screening candidates</li><li>Conducting interviews</li><li>Managing employee records and attendance</li><li>Coordinating with management and staff</li></ul>Requirements:<ul><li>Good communication and management skills</li><li>Basic knowledge of recruitment and HR processes</li><li>Ability to work night shift</li><li>Call center hiring experience will be a plus</li></ul>Interested candidates can DM or contact us for more details.Job Types: Full-time, Contract Contract length: 6 monthsPay: Rs65,000.00 per monthWork Location: In person

Human resource executive

Collab BPO

Job Title: Sales Trainer / Sales Manager (Call Center)We are looking for a dynamic and experienced Sales Trainer / Sales Manager to lead, train, and develop our call center sales team for international campaigns. The ideal candidate will be responsible for driving team performance, improving sales strategies, and developing agents&rsquo; communication and accent skills to meet global client standards.Key Responsibilities:<ul><li>Train and mentor sales representatives on sales techniques, objection handling, and closing strategies.</li><li>Conduct accent development sessions to improve agents&rsquo; pronunciation, clarity, and confidence for international clients.</li><li>Lead and manage the sales team to achieve daily, weekly, and monthly targets.</li><li>Monitor calls, analyze performance, and provide coaching and constructive feedback.</li><li>Develop training materials, call scripts, and performance improvement plans.</li><li>Maintain high standards of call quality, communication, and productivity.</li></ul>Requirements:<ul><li>3+ years of experience in call center sales, sales training, or sales team management.</li><li>Strong expertise in sales coaching and team leadership.</li><li>Excellent command of English communication and accent development.</li><li>Experience working with US or Canadian campaigns.</li><li>Strong ability to motivate, train, and manage sales teams.</li></ul>Preferred Candidates:<ul><li>Canadian Return or American Return candidates will be highly preferred.</li><li>Previous experience in international call center environments.</li></ul>Salary: PKR 100,000 &ndash; 300,000 (Based on experience and expertise)What We Offer:<ul><li>Competitive salary package</li><li>Performance-based incentives</li><li>Leadership role with career growth opportunities</li><li>Opportunity to build and lead a high-performing international sales team</li></ul>If you have the ability to train, lead, and transform sales teams into top performers, we encourage you to apply.Pay: Rs100,000.00 - Rs300,000.00 per hourWork Location: In person

Sales Trainer / Sales Manager (Call Center)

Ingenious Concepts

We are looking for a motivated Sales Development Representative (SDR) with prior call center experience to join our team. The ideal candidate should have strong communication skills and the ability to generate leads, engage with potential clients, and support the sales team.Responsibilities:<ul><li>Make outbound calls to potential clients</li><li>Generate and qualify leads for the sales team</li><li>Introduce company services and explain offerings to clients</li><li>Maintain records of calls and client interactions</li><li>Follow up with prospects and schedule meetings for the sales team</li><li>Achieve daily and monthly call targets</li></ul>Requirements:<ul><li>Previous call center or telesales experience</li><li>Excellent communication and interpersonal skills</li><li>Confidence in speaking with international clients is a plus</li><li>Basic knowledge of CRM tools and lead management</li><li>Strong persuasion and negotiation skills</li></ul>Job Type: Full-time | Female . Salary: Up to PKR 60,000 Location: Lake City, Lahore Experience: Call Center Experience RequiredPay: Rs60,000.00 - Rs75,000.00 per monthWork Location: In person

Sales Development Representative – Female

Digital Penguin

We are seeking enthusiastic and professional Call Center Agents to join our team. The Call Center Agent will handle inbound and outbound calls, provide information, resolve customer issues, and ensure a positive experience for every customer.Key Responsibilities:<ul><li>Answer incoming calls and respond to customer inquiries promptly.</li><li>Make outbound calls for follow-ups, promotions, or surveys as required.</li><li>Provide accurate information about products, services, and policies.</li><li>Resolve customer complaints efficiently or escalate to the supervisor if needed.</li><li>Maintain detailed records of customer interactions in the CRM system.</li><li>Meet individual and team performance targets and KPIs.</li><li>Work collaboratively with the team to enhance service quality.</li></ul>Qualifications &amp; Skills:<ul><li>Minimum high school diploma; Bachelor&rsquo;s degree preferred.</li><li>Previous experience in call center or customer service is a plus.</li><li>Excellent verbal communication skills and clear phone etiquette.</li><li>Strong problem-solving abilities and customer-oriented mindset.</li><li>Ability to handle multiple calls and tasks simultaneously.</li><li>Basic computer skills and familiarity with CRM or call management software.</li></ul>Compensation &amp; Benefits:<ul><li>Competitive salary.</li><li>One meal provided per working day.</li><li>Performance incentives or bonuses based on KPIs.</li><li>Opportunities for career growth and professional development.</li></ul>Job Types: Full-time, FresherPay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center Agents

Explore 145+ Call center specialist in Lahore Pakistan this April. Find roles across top companies and apply now to boost your career.