supervisor, in skill center

warehouse supervisor

customer service executive

customer service manager

customer support representative Jobs in Giza

customer support representative

call center supervisor

اورنچ مصر

<div>About the job Supervisor, IN Skill Center
<div>Purpose of the job

Act as second level of support for operations team and promptly react to their complaints and fix any issues according to the agreed SLA in the centralized support contract on the charging system nodes.

Also to work on web development projects using frontend and backend programming languages.

Duties and responsibilities 
<ul><li>
Provide technical support for all Nodes within the group in all areas, planning, development, and operation using all available resources within Orange Egypt.</li><li>
Ensure answering all Orange group inquiries in a timely manner and with required quality.</li><li>
Build and maintain network of business partners within Orange Egypt and to be able to give the required group technical support in all fields.</li><li>
Help in troubleshooting critical or unusual issues that are raised during any of the new trials.</li><li>
Develop new tools using frontend/backend programming languages based on affiliates needs.</li><li>
Update and fix tools created by the team based on affiliates needs.</li><li>
Find out new methods &amp; techniques for improving the network Quality and cost.</li><li>
Interface with different Ericsson and Orange Egypt teams (Engineering, operation, optimization, and rollout) to plan for the features trials.</li><li>
Provide technical evaluation for the tested features with a clear recommendation whether to be deployed or not.</li><li>
Set default parameters and setup templates for new features activation to be used by other teams.</li><li>
Support Orange technical Skill Center in the areas of Contract management, maintenance contract negotiation, follow-up and SLAs.</li><li>
Contribute to the group in the selection of suppliers by supporting Orange technical skill center and Sourcing teams.</li><li>
Support Orange technical Skill Centers and Orange Affiliates in the areas of Product assurance.</li><li>
Ensure timely Acceptance of New Products to Acceptable/Contractual Quality Levels.</li><li>
Ensure Effectiveness of Suppliers Processes for Product Creation and Delivery.</li><li>
Responsible for Continuous Improvement of Supplier Performance.</li><li>
Monitor equipment field Performance.</li><li>
Ensure effectiveness of Improvement Actions.</li></ul>

Job specification 
Education 
B.Sc. in Telecommunication and Electronics Engineering

Experience 
Minimum 1 years of experience,

Job description 
 
Technical experience in Shell scripting (Unix/Linux) ,SQL, Java, Python. 
Experience in charging systems OCS Nodes
 
Technical experience in PHP, HTML and CSS. 
Knowledge in Telecommunication field especially in the field of system testing and troubleshooting.
 
Good knowledge of network E2E architecture and performance is preferred.

Skills and abilities

Excellent communication skills. 
Customer orientation. 
Planning and follow up skills. 
Handle conflicts. 
Very solid analytical skills.</div></div>

Supervisor, IN Skill Center

Orange

<div><div>Purpose of the job
Act as second level of support for operations team and promptly react to their complaints and fix any issues according to the agreed SLA in the centralized support contract on the charging system nodes.
Also to work on web development projects using frontend and backend programming languages.
Duties and responsibilities 
<ul><li>
Provide technical support for all Nodes within the group in all areas, planning, development, and operation using all available resources within Orange Egypt.</li><li>
Ensure answering all Orange group inquiries in a timely manner and with required quality.</li><li>
Build and maintain network of business partners within Orange Egypt and to be able to give the required group technical support in all fields.</li><li>
Help in troubleshooting critical or unusual issues that are raised during any of the new trials.</li><li>
Develop new tools using frontend/backend programming languages based on affiliates needs.</li><li>
Update and fix tools created by the team based on affiliates needs.</li><li>
Find out new methods &amp; techniques for improving the network Quality and cost.</li><li>
Interface with different Ericsson and Orange Egypt teams (Engineering, operation, optimization, and rollout) to plan for the features trials.</li><li>
Provide technical evaluation for the tested features with a clear recommendation whether to be deployed or not.</li><li>
Set default parameters and setup templates for new features activation to be used by other teams.</li><li>
Support Orange technical Skill Center in the areas of Contract management, maintenance contract negotiation, follow-up and SLAs.</li><li>
Contribute to the group in the selection of suppliers by supporting Orange technical skill center and Sourcing teams.</li><li>
Support Orange technical Skill Centers and Orange Affiliates in the areas of Product assurance.</li><li>
Ensure timely Acceptance of New Products to Acceptable/Contractual Quality Levels.</li><li>
Ensure Effectiveness of Suppliers Processes for Product Creation and Delivery.</li><li>
Responsible for Continuous Improvement of Supplier Performance.</li><li>
Monitor equipment field Performance.</li><li>
Ensure effectiveness of Improvement Actions.</li></ul>
Job specification 
Education 
B.Sc. in Telecommunication and Electronics Engineering
Experience 
Minimum 1 years of experience,
Job description 
 
Technical experience in Shell scripting (Unix/Linux) ,SQL, Java, Python. 
Experience in charging systems OCS Nodes
 
Technical experience in PHP, HTML and CSS. 
Knowledge in Telecommunication field especially in the field of system testing and troubleshooting.
 
Good knowledge of network E2E architecture and performance is preferred.
Skills and abilities
Excellent communication skills. 
Customer orientation. 
Planning and follow up skills. 
Handle conflicts. 
Very solid analytical skills.
</div><div></div><div><h2 class="jobSectionHeader">Contrat
</h2><div>CDI</div></div></div>

QuickfirmX

Company: QuickfirmX Location: Remote &ndash; Anywhere in Egypt Job Type: Freelance (Commission-Based) Industry: Recruitment / Call CenterAbout QuickfirmXQuickfirmX is Egypt&rsquo;s #1 hiring platform for Call Center jobs, connecting top talent with leading employers. We help companies find qualified candidates faster and more efficiently &mdash; with our motto: &ldquo;Quick Hires, Big Futures.&rdquo;About the RoleWe are looking for Freelance Sourcers to help us attract and refer candidates interested in Call Center roles across Egypt. This is a commission-based opportunity &mdash; ideal for students, graduates, or professionals seeking flexible, remote work.You will use social media platforms (Facebook, WhatsApp, Telegram, LinkedIn, etc.) to find job seekers and refer them to QuickfirmX.Key Responsibilities<ul><li>Source candidates for call center positions through social media or your personal network.</li><li>Share and promote available vacancies across online channels.</li><li>Refer interested and qualified candidates to QuickfirmX for screening.</li><li>Maintain communication with the recruitment team regarding candidate progress.</li></ul>Requirements<ul><li>Strong communication and social media skills.</li><li>Basic understanding of recruitment or willingness to learn.</li><li>Access to a smartphone or laptop with internet connection.</li><li>Self-motivated and target-driven.</li><li>Previous experience in sourcing or sales is a plus (not mandatory).</li><li>Students, fresh graduates, or part-time professionals are welcome.</li></ul>Benefits<ul><li>Work remotely from anywhere.</li><li>Flexible schedule (2 hours per day, 5 days per week).</li><li>Learn recruitment skills and grow your professional network.</li><li>Work beside your full-time job or studies.</li><li>Performance-based income with no earning limit.</li></ul>Commission Structure<ul><li>1500 EGP per hired English-speaking candidate.</li><li>2000 EGP per hired bilingual or other language candidate (e.g., German, French, etc.).</li><li>No fixed salary. Payment is commission-based only.</li></ul>Earning ExampleYour earnings start from 5,000 EGP+ per month depending on performance. For example:<ul><li>If you refer 4 English-speaking candidates who get hired &rarr; you earn 6,000 EGP.</li><li>If you refer 7 bilingual candidates (e.g., German speakers) who get hired &rarr; you earn 14,000 EGP.</li></ul>Training &amp; SupportAll freelancers receive a short onboarding session and access to recruitment materials and templates to help them get started quickly. Continuous guidance and follow-up are provided by the QuickfirmX recruitment team.Career GrowthHigh-performing freelancers may be promoted to Team Lead or join our Partner Program, gaining access to higher commissions, additional training, and exclusive recruitment projects.Why Join QuickfirmX<ul><li>Egypt&rsquo;s leading call center hiring platform.</li><li>Transparent commission system.</li><li>Flexible, remote, and performance-driven work.</li><li>Support and growth opportunities available for top performers.</li></ul>FAQIs there a fixed salary? No, this role is commission-based only.Can I work while studying or working full-time? Yes, this role is fully flexible and part-time.Do I need recruitment experience? No, training and materials are provided.Job Types: Full-time, Part-time, Permanent, New gradBase Pay: From E&pound;5,000.00 per monthExpected hours: No less than 10 per week

Freelance Sourcer – Work Remotely with QuickfirmX

Company: QuickfirmX Location: Remote &ndash; Anywhere in Egypt Job Type: Freelance (Commission-Based) Industry: Recruitment / Call CenterAbout QuickfirmXQuickfirmX is Egypt&rsquo;s #1 hiring platform for Call Center jobs, connecting top talent with leading employers. We help companies find qualified candidates faster and more efficiently &mdash; with our motto: &ldquo;Quick Hires, Big Futures.&rdquo;About the RoleWe are seeking a Freelance Recruitment Team Leader to manage, guide, and motivate a team of freelance recruiters and sourcers.This role is fully remote and commission-based, ideal for experienced recruiters or team leaders who enjoy flexible work, performance-based rewards, and the opportunity to lead a high-performing team within Egypt&rsquo;s fastest-growing hiring platform.Key Responsibilities<ul><li>Manage, train, and motivate your recruitment team provided by QuickfirmX.</li><li>Monitor daily and weekly performance and ensure targets are met.</li><li>Support your team in sourcing and referring qualified call center candidates.</li><li>Maintain communication with QuickfirmX recruitment management.</li><li>Share feedback, challenges, and success stories to continuously improve results.</li><li>Ensure high-quality referrals and maintain accurate candidate tracking.</li></ul>Requirements<ul><li>Previous experience in recruitment (preferably call center hiring).</li><li>Strong leadership and communication skills.</li><li>Ability to manage and motivate remote freelancers.</li><li>Access to a smartphone or laptop with internet connection.</li><li>Self-driven, results-oriented, and organized.</li><li>Basic reporting or Excel/Google Sheet skills are a plus.</li></ul>Working Conditions<ul><li>Freelance role (no fixed salary).</li><li>Work remotely from anywhere in Egypt.</li><li>Flexible schedule: minimum 3 hours/day, 5 days/week.</li><li>You choose when to work &mdash; full flexibility as long as results are delivered.</li></ul>Commission &amp; Earning Structure<ul><li>You earn a commission override of 15% on every successful hire made by your team.</li><li>Example:</li><li>Your recruiter earns a commission for an English-speaking hire &rarr; you earn 15% override as a team-lead bonus.</li><li>Your recruiter earns a commission for a bilingual hire &rarr; you earn 15% override as a team-lead bonus.</li><li>No earning limit &mdash; the more your team hires, the higher your income.</li></ul>Training &amp; Support<ul><li>QuickfirmX provides onboarding, training materials, and recruitment templates.</li><li>You&rsquo;ll receive continuous support from the QuickfirmX leadership team.</li><li>Performance reviews and monthly reports will help you grow and manage your team effectively.</li></ul>Career Growth<ul><li>High-performing team leaders can be promoted to Regional Managers or join QuickfirmX Partner Program for higher commissions and exclusive recruitment projects.</li><li>Opportunity to build leadership experience and expand your professional network.</li></ul>Why Join QuickfirmX<ul><li>Egypt&rsquo;s leading call center hiring platform.</li><li>100% remote and flexible work.</li><li>Transparent commission system with growth opportunities.</li><li>Continuous support, training, and recognition for top performers.</li></ul>FAQIs there a fixed salary? No &mdash; this is a commission-based freelance role.Can I work part-time? Yes &mdash; minimum 3 hours per day, 5 days/week.Do I need recruitment experience? Experience is preferred but not mandatory &mdash; QuickfirmX provides full guidance.Who provides the recruitment team? QuickfirmX provides your team &mdash; your role is to manage, guide, and motivate them to achieve hiring targets.Ready to lead your own recruitment team and earn unlimited commissions? Apply now and start your journey with QuickfirmX today!Job Types: Full-time, Part-time, PermanentExpected hours: No less than 15 per week

Freelance Recruitment Team Leader

We are hiring on behalf of our trusted partner TTEC, a global leader in customer experience solutions. This is your chance to join one of the top international call centers in Egypt and build a long-term career in customer service.About the Role &ndash; What You Will DoAs a Customer Service Representative (CSR 1) at TTEC, you will be the first point of contact for customers, ensuring they receive exceptional service and support. You&rsquo;ll handle incoming calls, chats, or emails, provide accurate information, and resolve inquiries efficiently while maintaining a positive and professional attitude.Your responsibilities include:<ul><li>Answer incoming communications from customers courteously and professionally.</li><li>Identify and understand customer needs, offering clear and effective solutions.</li><li>Conduct quick research using internal systems to resolve technical or account-related issues.</li><li>Document all interactions accurately and ensure proper follow-up.</li><li>Collaborate with your team to maintain service quality and achieve performance targets.</li><li>Work on rotational shifts (24/7) while maintaining high service standards.</li></ul>This role requires strong communication skills, attention to detail, and the ability to stay calm under pressure. You will receive full support and training to ensure your success in the role.Requirements<ul><li>Language Skills: German level C1 and English level B1.</li><li>Experience: Minimum of 6 months in a call center (customer service or related field).</li><li>Education: Graduates and dropouts are both eligible.</li><li>Excellent communication, problem-solving, and multitasking abilities.</li></ul>Benefits<ul><li>Attractive Salary: 44,681 EGP Gross.</li><li>Transportation: Available after 9 PM (door-to-door for females).</li><li>Social Insurance provided.</li><li>Work Location: Maadi, Cairo.</li><li>Working Hours: 8 hours per day + 1-hour break.</li><li>Days Off: 2 days weekly.</li></ul>Why Join TTEC?At TTEC, you&rsquo;ll work in a dynamic, international environment that values teamwork, career growth, and continuous learning. You&rsquo;ll receive professional training, performance incentives, and the opportunity to grow within one of the biggest global BPO leaders.If you&rsquo;re fluent in German, confident in English, and ready for a rewarding career, apply today through QuickfirmX &ndash; Egypt&rsquo;s #1 Platform for Call Center Jobs &ndash; and start your journey with TTEC!Apply Now via QuickfirmX &ndash; The First Call Center Platform in Egypt.Job Type: Full-timePay: E&pound;44,000.00 per month

German Speaker – Customer Service Representative

We are hiring on behalf of our trusted partner TTEC, a global leader in customer experience solutions. This is your chance to join one of the top international call centers in Egypt and build a long-term, rewarding career in customer support.About the Role &ndash; What You Will DoAs a Dutch Speaker &ndash; Customer Service Representative (CSR 1) at TTEC, you&rsquo;ll be the first point of contact for customers, providing professional assistance and ensuring a positive experience with every interaction. You&rsquo;ll handle customer communications through calls, chats, or emails, helping them with inquiries and resolving issues efficiently.Your main responsibilities include:<ul><li>Handling incoming customer communications promptly and professionally.</li></ul><ul><li>Understanding customer needs and delivering accurate, helpful solutions.</li></ul><ul><li>Conducting research using internal tools to resolve product or account-related issues.</li></ul><ul><li>Documenting interactions and ensuring accurate follow-ups when necessary.</li></ul><ul><li>Working collaboratively with your team to maintain high-quality service standards.</li></ul><ul><li>Performing your duties in rotational shifts (24/7) with professionalism and consistency.</li></ul>This position requires strong communication skills, patience, and the ability to deliver excellent customer experiences. You&rsquo;ll receive full training and continuous support to help you succeed and grow in your role.Requirements * Language Skills: Dutch level C1 and English level B1.<ul><li>Experience: Minimum 6 months in a call center (customer service or related field).</li></ul><ul><li>Education: Graduates and dropouts are both welcome to apply.</li></ul><ul><li>Excellent communication and problem-solving skills.</li></ul><ul><li>Ability to work flexible, rotational shifts.</li></ul>Benefits<ul><li>Attractive Salary: 57,500 EGP Gross.</li></ul><ul><li>Transportation: Available after 9 PM (door-to-door service for females).</li></ul><ul><li>Social Insurance provided.</li></ul><ul><li>Work Location: Maadi, Cairo, Egypt (Postal Code: 11431).</li></ul><ul><li>Working Hours: 8 hours + 1-hour break.</li></ul><ul><li>Days Off: 2 days weekly.</li></ul>Why Join TTEC?At TTEC, you&rsquo;ll join an international team that values collaboration, growth, and continuous learning. You&rsquo;ll benefit from professional training, a supportive environment, and real career advancement opportunities in one of the world&rsquo;s leading BPO companies.If you&rsquo;re fluent in Dutch, confident in English, and looking for a stable, high-paying career, apply today through QuickfirmX &ndash; Egypt&rsquo;s #1 Platform for Call Center Jobs &ndash; and start your journey with TTEC!Apply Now via QuickfirmX &ndash; The First Call Center Platform in Egypt.Job Type: Full-timePay: E&pound;57,000.00 per month

Dutch Speaker – Customer Service Representative

Explore 25+ Call center supervisor in Giza this November. Find roles across top companies and apply now to boost your career.

25 call center supervisor jobs IN Giza

Supervisor, IN Skill Center

Supervisor, IN Skill Center

Freelance Sourcer – Work Remotely with QuickfirmX

Freelance Recruitment Team Leader

German Speaker – Customer Service Representative

German Speaker – Customer Service Representative

Dutch Speaker – Customer Service Representative