customer experience manager

b2b sales representative

compliance support specialist Jobs in Giza

compliance support specialist

customer service agent – english inbound Jobs in Giza

customer service agent – english inbound

customer service operation manager Jobs in Giza

customer service operation manager

customer support representative

Concentrix

NEW LOB#Concentrix is hiring customer support specialists for an English accountRequirements:-High English level (B2)-customer service experience preferableBenefits:* Salary 16,250k Gross + up to 12 k bonus* Paid training* Social and medical insurance* Rotational shifts (2 PM-7 AM)Job Types: Full-time, Contract, New grad Contract length: 12 monthsPay: E&pound;162,500.00 per monthApplication Question(s):<ul><li>Are you a grad?</li><li>Are you okay with night shifts?</li></ul>

Customer Service Representative

QuickfirmX

We are hiring on behalf of Konecta, one of our trusted partner companies.This is an exciting opportunity to join a global leader and build your career with a chance for promotions and growth. After 3 to 6 months of proven performance, you may qualify to work from home.About the Role:You will provide chat-based customer support for a leading laptop brand in the US, focusing on B2C (Business to Consumer) interactions. This position involves handling customer chats exclusively according to company guidelines and working towards performance and sales targets.<ul><li>Handle customer chats professionally following company guidelines</li><li>Manage inquiries and provide accurate information in English</li><li>Work towards achieving performance and sales KPIs</li><li>Maintain high-quality customer service in a fast-paced chat environment</li></ul>Requirements<ul><li>Graduates or dropouts only can apply</li><li>Fluent in English at C1 level or higher</li><li>Ability to work onsite at 5th Settlement, New Cairo</li><li>Fixed shift: 1 PM &ndash; 9 PM</li><li>Excellent typing speed for chat-based communication</li><li>Previous sales experience is required</li><li>Strong communication and problem-solving skills</li><li>Commitment to follow company policies and performance goals</li></ul>Benefits<ul><li>Fixed net salary: 18,000 EGP per month</li><li>Performance-based bonus (KPIs): up to 4,000 EGP, including transportation allowance</li><li>Transportation allowance: to help you choose private transportation options</li><li>Full medical insurance: provided through partnerships with leading insurance companies</li><li>Social insurance coverage</li><li>Opportunities for promotions and career growth within a global company</li><li>Possibility to work from home: may be considered after 3 to 6 months, depending on business needs and performance</li></ul>Additional Benefits<ul><li>Training &amp; Development: Comprehensive training programs to enhance your skills and career growth</li><li>Performance Incentives: Additional bonuses or rewards for exceeding targets</li><li>Career Progression: Clear promotion paths within the company</li><li>Work Environment: Supportive and collaborative onsite work environment</li><li>Employee Wellness: Access to wellness programs or mental health support</li><li>Paid Leaves: Annual paid leave, sick leave, and public holidays</li><li>Work-Life Balance: Flexible shift scheduling with advance notice</li><li>Recognition Programs: Employee of the month or other reward programs</li></ul>How to Apply<ul><li>Apply through QuickfirmX &mdash; Egypt&rsquo;s #1 platform for call center jobs</li><li>Get your feedback in just 15 minutes!</li><li>After the pre-assessment, you may be asked to participate in video interviews (online or onsite), based on the partner company&rsquo;s requirements</li><li>All details will be communicated via email</li></ul>Job Type: Full-timePay: E&pound;22,000.00 per monthApplication Question(s):<ul><li>English Language Proficiency:</li></ul>Are you comfortable communicating in English? Please rate your level: Beginner / Intermediate / Advanced / Fluent<ul><li>What is your highest level of education completed?</li><li>Are you ready to work fixed shifts from 1:00 PM to 9:00 PM? (Yes / No)</li><li>Are you willing to work onsite in New Cairo? (Yes / No)</li><li>Do you have previous telesales experience? (Yes / No)</li></ul>If yes, please briefly describe your experience.<ul><li>The training will start on 18/09/2025. Are you ready to join at this time? (Yes / No)</li><li>The salary is 18,000 EGP, including 4,000 EGP transportation allowance. Do you understand and accept this? (Yes / No)</li><li>Do you understand that you may be contacted through email, WhatsApp, or phone call for pre-assessment, video interview, and other recruitment steps? (Yes / No)</li><li>Do you agree to apply for this role through QuickfirmX? (Yes / No)</li></ul>Expected Start Date: 18/09/2025

English Chat Representative

QuickfirmX is hiring German-speaking Customer Service Agents for our global partner Teleperformance, based in New Cairo. You will handle inbound calls only, supporting international customers in a professional and structured environment.Job Role<ul><li>Handle inbound customer calls in German</li><li>Assist with inquiries related to services, accounts, or bookings</li><li>Follow internal processes and service quality standards</li><li>Communicate clearly and professionally in German, with some English use when needed</li></ul>Responsibilities<ul><li>Deliver a high level of customer satisfaction</li><li>Accurately log and update all call information</li><li>Attend training sessions and meet KPIs</li><li>Collaborate with team leads and internal support teams</li></ul>Requirements<ul><li>German language level: Minimum B2</li><li>English language level: Minimum B1</li><li>Must be able to work on-site in New Cairo</li><li>Graduates of any age are welcome to apply</li><li>Dropouts must be aged 27 or above</li></ul>Shifts<ul><li>Males: Rotational shifts 24/7</li><li>Females: Rotational shifts up to 2:00 AM</li></ul>Benefits<ul><li>Salary: Up to 34,000 EGP NET/month</li><li>Transportation provided</li><li>Full medical and social insurance</li><li>Paid training included</li><li>Career development in a global work environment</li><li>Two days off per week</li></ul>Interview Process<ul><li>Pre-Assessment &ndash; Online via QuickfirmX</li><li>Final Interview &ndash; Conducted onsite or online, based on Teleperformance&rsquo;s internal requirements and request</li></ul>Speak German? Looking for a well-paid, stable career opportunity in New Cairo? Apply today through QuickfirmX and start your journey with Teleperformance, a global leader in customer experience management.Job Type: Full-timePay: Up to E&pound;34,000.00 per month

German-Speaking Customer Service Representatives

QuickfirmX is hiring Customer Service Agents for Naos Solutions &ndash; English-speaking inbound accounts in Maadi. Handle customer calls and emails, ensuring smooth and high-quality support for international clients.About the Role<ul><li>Respond to customer inquiries via phone and email</li></ul><ul><li>Resolve issues related to services, accounts, or products</li></ul><ul><li>Follow internal processes and quality guidelines</li></ul><ul><li>Communicate clearly and professionally in English</li></ul>Responsibilities<ul><li>Ensure customer satisfaction and service excellence</li></ul><ul><li>Accurately log all call details</li></ul><ul><li>Attend training and meet performance targets</li></ul><ul><li>Collaborate with team leaders and internal departments</li></ul>Requirements&middot; English level: Minimum C1 (Fluent)&middot; Strong communication and problem-solving skills&middot; Must be able to work onsite in Maadi&middot; Graduates, gap year students, and dropouts eligible&middot; Previous call centre experience is a must&middot; Typing speed and computer skills for email interactionsShifts&middot; Fixed night shift: 4 PM &ndash; 1 AM&middot; Days worked: 5 days/week (Sat &amp; Sun off)&middot; Lunch/dinner break: 1 hourBenefits<ul><li>Salary: 11,000 EGP Gross</li></ul><ul><li>Attendance Bonus: 2,000 EGP</li></ul><ul><li>KPI Bonus: 2,000 EGP</li></ul><ul><li>Transport Allowance: ~1,100 EGP</li></ul><ul><li>Total Gross Package: ~16,100 EGP</li></ul><ul><li>Medical and Social Insurance</li></ul><ul><li>Career development opportunities in a global BPO environment</li></ul>Interview Process<ul><li>Final Interview &ndash; Online or onsite with Naos Solutions</li></ul>Fluent in English? Ready to build your future in a professional, global environment? Apply today through QuickfirmX and join Naos Solutions in Maadi!Job Type: Full-timePay: E&pound;19,000.00 per month

Customer Service Agent – English Inbound

We are hiring Customer Service Agents on behalf of one of our partner companies in Maadi for an E-Commerce account. The role involves handling inbound customer calls and emails, ensuring high satisfaction levels and accurate issue resolution. Job Role<ul><li>Serve as the first point of contact for customers</li></ul><ul><li>Manage inbound inquiries through calls and emails</li></ul><ul><li>Resolve customer concerns and track issues</li></ul><ul><li>Coordinate with internal teams when necessary</li></ul>Responsibilities<ul><li>Handle customer interactions professionally and promptly</li></ul><ul><li>Provide accurate information about products or services</li></ul><ul><li>Log all interactions into the system and follow up as needed</li></ul><ul><li>Meet performance metrics and customer satisfaction targets</li></ul><ul><li>De-escalate issues and escalate when needed</li></ul>RequirementsRequirements:<ul><li>English Level: B2+ to C1 (advanced level is required)</li></ul><ul><li>Previous experience in customer service is a must</li></ul><ul><li>Strong spoken and written English communication skills</li></ul><ul><li>Graduates, gap year students, and dropouts only</li></ul><ul><li>Must be able to work from the office in Maadi</li></ul><ul><li>Strong problem-solving attitude and patience</li></ul><ul><li>Willingness to work night shifts starting from 3:00 or 4:00 PM (Egypt time)</li></ul>BenefitsBase Salary (Gross):<ul><li>First 3 months: EGP 11,000</li></ul><ul><li>Months 4&ndash;6: EGP 12,000</li></ul><ul><li>After 6 months: EGP 13,000</li></ul>Additional Bonuses and Allowances:<ul><li>Attendance Bonus: EGP 1,500</li></ul><ul><li>KPI Bonus: EGP 1,500</li></ul><ul><li>Transportation Allowance: EGP 1,100</li></ul>Total Monthly Gross Package:<ul><li>First 3 Months: EGP 15,100</li></ul><ul><li>Months 4&ndash;6: EGP 16,100</li></ul><ul><li>After 6 Months: EGP 17,100</li></ul>Other Benefits:<ul><li>Paid training (treated as official working days)</li></ul><ul><li>Medical insurance</li></ul><ul><li>Structured work environment with clear career path</li></ul>Interview Process<ul><li>First Interview: Online screening and introduction</li></ul><ul><li>Final Interview: On-site in Maadi with the partner company</li></ul>If you meet the requirements and you're looking to grow your career within an E-Commerce account through our partner company, apply now.Job Type: Full-timePay: E&pound;13,000.00 - E&pound;17,000.00 per monthApplication Question(s):<ul><li>What is your English proficiency level?</li><li>Are you ready to work night shifts?</li><li>Are you able to work on-site in Maadi?</li><li>What is your current academic status? (Graduate, Gap Year, Dropout)</li><li>Do you have previous call center experience?</li></ul>

English Customer Service – Night Shift in Maadi

Pixagrama

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 Company Description
 
 
 
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 Role Description
 
 
 
 This is a full-time on-site role for a B2B Sales Representative, located in Cairo. The B2B Sales Representative will be responsible for identifying and reaching out to potential clients, building and maintaining client relationships, negotiating contracts, closing sales deals, and meeting or exceeding sales targets. The representative will work closely with the marketing and product teams to ensure client satisfaction and to develop new business opportunities. Additionally, this role requires regular reporting and analysis of sales metrics.
 
 
 
 
 
 
 Qualifications
 
 
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 Experience in B2B sales, including prospecting, negotiating, and closing deals
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 Strong communication and interpersonal skills
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 Ability to work independently and as part of a team
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 Proficiency in CRM software and Microsoft Office Suite
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 Strategic thinking and problem-solving abilities
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 Experience in the technology industry is a plus
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 Bachelor's degree in Business Administration, Marketing, or a related field
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 Track record of meeting or exceeding sales targets
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B2B Sales representative

Grand Technology

Grand Technology is seeking a highly motivated and experienced Senior Sales Representative to join our growing team. This role will focus on driving sales growth and expanding our market presence within the KSA &amp; UAE market. The successful candidate will be responsible for developing and executing sales strategies, building strong client relationships, and exceeding sales targets. This is a full-time position based in Giza, Egypt. Responsibilities: * Develop and implement strategic sales plans to achieve sales targets within the KSA &amp; UAE market. * Identify and cultivate new business opportunities with prospective clients. * Build and maintain strong relationships with existing clients to ensure repeat business and customer satisfaction. * Conduct market research and analysis to understand customer needs and competitive landscape. * Prepare and deliver sales presentations and proposals to potential clients. * Effectively manage sales pipeline and forecasting activities. * Collaborate with internal teams to ensure seamless delivery of products/services. * Represent Grand Technology at industry events and conferences. * Stay up-to-date with market trends and competitor activities. Qualifications: * Proven track record of success in sales, preferably within the KSA &amp; UAE market. * Strong understanding of sales principles and practices. * Excellent communication, negotiation, and interpersonal skills. * Ability to build and maintain strong client relationships. * Highly motivated and results-oriented with a strong work ethic. * Proficient in Microsoft Office Suite and CRM software. * Bachelor's degree in Business Administration, Marketing, or a related field. * Fluency in English and Arabic is essential.

Senior Sales Representative (KSA & UAE Market)

Explore 215+ Customer support representative in Giza this September. Find roles across top companies and apply now to boost your career.