digital marketing performance lead "limitless naturals"

bank contact center

cib - call center

contact center agent (banking) Jobs in Giza

contact center agent (banking)

contact center technical engineer Jobs in Giza

contact center technical engineer

customer service representative Jobs in Giza

customer service representative

contact center agent banking

NOK Human Capital

<div>
 
 
 NOK Human Capital is Hiring!
 
 
 
 
 
 
 We&rsquo;re looking for Call Center Agents to join one of the biggest and most well-known banks in Egypt.
 
 
 
 
 <ul>
 <li>
 
 Location:
 
 Mohandessin (On-site)
 </li>
 <li>
 
 Shifts:
 
 24/7 Rotational with rotational days off
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 University Graduates
 </li>
 <li>
 English level: B2
 </li>
 <li>
 Previous Customer Service experience from 1 to 2 years is a must.
 </li>
 </ul>
 
 
 
 
 
 Benefits:
 
 
 <ul>
 <li>
 
 Gross Salary:
 
 based on experience
 </li>
 <li>
 Social &amp; Medical Insurance
 </li>
 </ul>
 
 
</div>

Contact Center Agent (Banking)

Apex Opertaions

<div><h3 class="jobSectionHeader">We&rsquo;re Hiring: Tele-Sales Agents (Egypt-Based | Remote)</h3>
Do you have a strong sales mindset and speak the Saudi dialect like a native? 
This is your chance to join a fast-growing team and work remotely with a Saudi market.
️ Please Note: Native-level Saudi dialect fluency is mandatory. Applications without this requirement will not be considered.<h3 class="jobSectionHeader">
About the Role:</h3>
As a Tele-Sales Agent, you will be responsible for reaching out to potential clients, presenting our services, and converting leads into successful sales.<h3 class="jobSectionHeader">
What You&rsquo;ll Do:</h3><ul><li>Contact potential clients through outbound calls.</li><li>Clearly present and promote our services.</li><li>Build trust and maintain strong client relationships.</li><li>Follow up on leads and close deals.</li><li>Meet and exceed sales targets.</li></ul><h3 class="jobSectionHeader">
What We&rsquo;re Looking For:</h3><ul><li>Based in Egypt.</li><li>Native-level Saudi dialect (Must).</li><li>Good English communication skills.</li><li>Previous Tele-Sales or Sales experience is preferred.</li><li>Strong negotiation and persuasion skills.</li><li>Target-driven and results-oriented mindset.</li></ul><h3 class="jobSectionHeader">
What You&rsquo;ll Get:</h3><ul><li>Fully Remote Work.</li><li>Competitive Salary + High Incentives.</li><li>Dynamic and supportive work environment.</li><li>Real growth and career development opportunities.</li></ul>
Apply now and join our Growing Team!</div>

Tele-Sales Agent (Egypt Based)-Saudi Speaking

2P Perfect Presentation

<div>
 
 
 Job Description
 
 
 
 As a Contact Center Technical Engineer, you will be responsible for the installation, configuration, maintenance, and support of contact Center solutions to ensure optimal performance and reliability. Your role will involve working closely with clients and internal teams to resolve complex issues, implement new features, and enhance the overall functionality of our contact center systems.
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 
 Installation &amp; Configuration:
 
 Deploy and configure contact Center solutions (Avaya, Cisco, Genesys, Verint, Bright Pattern&hellip;) according to client requirements and industry best practices.
 </li>
 <li>
 
 Troubleshooting &amp; Support:
 
 Provide technical support for contact center systems, diagnose and resolve issues promptly to minimize downtime and ensure high service levels.
 </li>
 <li>
 
 System Maintenance:
 
 Perform regular maintenance and updates on contact center systems to ensure they are up-to-date and functioning efficiently.
 </li>
 <li>
 
 Project Implementation:
 
 Collaborate with project managers and stakeholders to implement new projects or upgrades related to contact center technology.
 </li>
 <li>
 
 Documentation:
 
 Maintain detailed documentation of system configurations, troubleshooting procedures, and best practices.
 </li>
 <li>
 
 Training &amp; Support:
 
 Offer training and support to internal teams and clients on the usage and troubleshooting of contact center systems.
 </li>
 <li>
 
 Performance Monitoring:
 
 Monitor system performance and provide recommendations for improvements to enhance system efficiency and reliability.
 </li>
 <li>
 
 Collaboration:
 
 Work with vendors and third-party service providers to resolve issues and implement new solutions as needed.
 </li>
 <li>
 
 Compliance &amp; Security:
 
 Ensure that all contact center systems comply with industry standards and security policies.
 </li>
 </ul>
 
 
 
 
 
 Job Requirements
 
 
 
 
 Educational Background:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
 </li>
 </ul>
 
 
 Experience:
 
 
 <ul>
 <li>
 Proven experience (typically 3-5 years) as a Contact Center Technical Engineer or in a similar role, with hands-on experience in Avaya, Cisco, Genesys, and/or Verint contact center solutions.
 </li>
 <li>
 Demonstrated experience in installing, configuring, and troubleshooting contact center hardware and software.
 </li>
 <li>
 Experience with network technologies and integration related to contact center systems.
 </li>
 </ul>
 
 
 Technical Skills:
 
 
 <ul>
 <li>
 
 Contact Center Solutions:
 
 Proficient in Avaya, Cisco, Genesys, and Verint systems.
 </li>
 <li>
 
 Networking:
 
 Strong understanding of networking protocols and concepts (e.g., TCP/IP, DNS, DHCP, VPN).
 </li>
 <li>
 
 Operating Systems:
 
 Experience with Windows Server, Linux, and other relevant operating systems.
 </li>
 <li>
 
 Scripting/Programming:
 
 Familiarity with scripting languages (e.g., PowerShell, Python) for automation and troubleshooting.
 </li>
 <li>
 
 Database Knowledge:
 
 Understanding of databases and SQL for managing and querying contact center databases.
 </li>
 </ul>
 
 
 Certifications (Preferred):
 
 
 <ul>
 <li>
 Relevant certifications in Avaya, Cisco, Genesys, or Verint (e.g., Avaya ACE, Cisco CCNP, Genesys Certified Professional).
 </li>
 </ul>
 
 
</div>

Contact Center Technical Engineer

Aura Communication

<ul><li>Company Description</li></ul>Aura Communication, founded in 2012 in Cairo, Egypt, is a leading provider of Business Process Outsourcing (BPO) services. With a team of over 800 employees, we specialize in delivering high-quality, customized customer support solutions, including inbound and outbound call center services, back-office operations, sales, marketing, and technical support. Committed to excellence, Aura Communication is dedicated to ensuring top-tier customer experiences that meet the diverse needs of our clients. Our expertise lies in creating innovative and flexible support models that align with today's dynamic business environments.<ul><li>Role Description</li></ul>There is a call center opportunity at CIB (Commercial International Bank), which could later lead to staff positions within the bank.This is a full-time, on-site role for a Customer Service Representative in the banking sector, based in Smart Village. The selected individual will handle customer inquiries, provide prompt support, and ensure customer satisfaction across various channels. Responsibilities include addressing customer concerns, maintaining positive interactions, and contributing to an exceptional customer experience.<ul><li>Qualifications</li><li>B2 English level at least</li><li>High school diploma or equivalent; a bachelor's degree is a plus</li></ul>Pay: From E&pound;9,000.00 per monthApplication Question(s):<ul><li>How old are you?</li><li>What is your level of proficiency in English?</li></ul><ul><li>Are you comfortable commuting to this job's location in Smart Village ?</li></ul><ul><li>Have you completed the following level of education: Bachelor's Degree?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Bank Contact center

Work wonders 

Job Opportunity &ndash; Contact Center Representative | CIB BankWe are currently hiring Contact Center Representatives to join CIB Bank at Smart Village.Work Conditions:<ul><li>Rotational shifts (24/7)</li><li>Last shift ends at 10 PM for females</li><li>Location: Smart Village</li><li>Transportation provided for all shifts</li><li>2 days off weekly</li></ul>Requirements:<ul><li>Graduates only (Max age: 26)</li><li>No previous experience required</li><li>English level: B1+</li></ul>Benefits:<ul><li>Very Competitive salary</li><li>Medical &amp; social insurance</li><li>Fully paid training</li></ul>Interested candidates can apply or reach out via: 01013282103Job Type: Full-timePay: Up to E&pound;18,000.00 per monthWork Location: In person

CIB - Call Center

Sahl

<div>About Sahl 
Sahl is a fast-growing fintech company transforming the way people manage their day-to-day finances. We are customer-obsessed and driven by a culture that continuously challenges the status quo. 
As a bill payment aggregator, Sahl enables users to seamlessly manage electricity and telecom services through their mobile phones, including topping up prepaid electricity meters anytime, anywhere. 
We&rsquo;re looking for a results-driven Business Development Team Lead to drive growth, scale partnerships, and lead a high-performing BD team. 
Role Overview 
We are looking for a driven Acceptance Manager / Senior Manager to lead the expansion of our merchant acceptance network. This role is responsible for acquiring new merchants, building strong strategic relationships, and driving transaction growth across our payment ecosystem.
The ideal candidate combines strong commercial acumen with deep knowledge of the payments landscape and a passion for building scalable partnerships that increase payment adoption and revenue. 
Responsibilities<ul><li>
Grow the Acceptance Network<ul><li>
Identify and onboard high-value merchants and partners to expand payment acceptance.</li><li>
Develop and execute merchant acquisition strategies across priority sectors.</li><li>
Build a strong pipeline of strategic merchants.</li></ul></li><li>
Drive Revenue &amp; Transactions<ul><li>
Increase payment volumes and transaction frequency across the merchant base.</li><li>
Develop commercial structures and pricing strategies that maximize revenue.</li><li>
Monitor merchant performance and identify opportunities to drive growth.</li></ul></li><li>
Build Strategic Partnerships<ul><li>
Establish and manage long-term relationships with key merchants and partners.</li><li>
Lead commercial negotiations and partnership agreements.</li><li>
Act as the main commercial point of contact for major acceptance partners.</li></ul></li><li>
Enable Payment Adoption<ul><li>
Work closely with Product and Technology teams to enable new acceptance solutions.</li><li>
Support the rollout of new payment features and merchant tools.</li><li>
Identify innovative payment use cases that enhance customer experience.</li></ul></li><li>
Monitor Performance<ul><li>
Track KPIs including merchant acquisition, transaction volume, revenue growth, and merchant activation.</li><li>
Analyze market trends and competitor strategies to identify opportunities.</li></ul></li></ul> 
Requirements<ul><li>
4&ndash;8+ years of experience in payments, fintech, banking, or merchant acquiring.</li><li>
Proven experience in merchant acquisition, partnerships, and revenue growth.</li><li>
Strong negotiation and stakeholder management skills.</li><li>
Solid understanding of card payments, digital wallets, and payment gateways.</li><li>
Ability to build and manage strategic partnerships.</li><li>
Rapidly expand the merchant acceptance network.</li><li>
Build trusted relationships with key partners.</li><li>
Drive measurable growth in transactions and revenue.</li></ul></div>

Business Development Senior Manager - Acceptance

FUTURE PIPE INDUSTRIES

<div><div>KEY ACCOUNTABILITIES:
<div>
<ul><li>Obtain competitive quotations through RFQ for Land, Sea and Air Shipments based on the company&rsquo;s requirement to ensure getting the best available rates for the accepted service level. 
</li></ul>
<ul><li>Have the Logistics Purchase Orders raised through ERP system signed by the authorized signatory</li></ul>
<ul><li>Monitor the export and import shipment to ensure the smooth movement as per the planned schedule</li></ul>
<ul><li>Report Import/Export status and cost upon shipment Correctly prepare all documentation, whether Banking or Shipping, and submit it in order to avoid any shipment delays, demurrage or penalties</li></ul>
<ul><li>Fully aware of all the documentation requirements, shipping procedures and legalization requirements for importation and Banking (LCs, DA etc.) to ensure smooth flow of paperwork and avoiding demurrage charges.</li></ul>
<ul><li>Apply all relevant safety, quality and environmental control procedures and instructions so that personal safety/the safety of others is not jeopardized</li></ul>
<ul><li>Implement all relevant operational procedures and instructions so that work is carried out in a controlled and consistent manner.</li></ul>
<ul><li>Comply with relevant safety, quality and environmental control procedures and instructions</li></ul>
</div></div>
<h4 class="jobSectionHeader">Skills</h4>
<div>&sect; Required Qualifications:
<ul>
<li> Bachelor&rsquo;s degree in business administration</li>
<li> Preferred Experience: 6-8years</li>
<li> Preferred Postgraduate in Supply chain</li></ul> 


&sect; Job-Specific Skills:
<ul>
<li> ERP experience</li>
<li> Accurate and timely use of Baan (ERP) system</li>
<li> Export and Import Knowledge
</li> <li>Shipping terms knowledge (incoterms)</li>
<li> Market Knowledge</li></ul></div></div>

Logistics Team Leader

Explore 30+ Contact center agent banking in Giza this April. Find roles across top companies and apply now to boost your career.