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customer service and sales officer Jobs in Giza

customer service and sales officer

senior ar accountant

senior system administrator

card management system debit prepaid senior officer

Ethics HR

<p><b>Job Responsibilities:</b></p><ul><li>Add, Modify, and configure of card products.</li><li>Trace transactions problems.</li><li>Generating different requirements, files and reports from the CMS.</li><li>Handle requirements for business.</li><li>Administrate system of the CMS.</li><li>Design and generate required reports for generating statistics with the required information for each the portfolio.</li><li>Support Settlement and reconciliation team in EOD process.</li><li>Handle the card live cycle of prepaid and debit.</li><li>Knowledge of transactions cycle.</li></ul><p><b>Job Requirements:</b></p><ul><li>Bachelor's of &ldquo;BIS&rdquo; and Bachelor's of Information Technology or equivalent is preferred.</li><li>Minimum 3 Years + of Experience.</li><li>Knowledge of AIX /UNIX is a must.</li><li>Base knowledge of WebSphere.</li><li>SQL / PLSQL is a must.</li><li>Banking background (operation) is preferred.</li></ul><p>Work Location: In person</p>

Card Management system (Debit / prepaid) senior officer

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><ul><li>To Handle corrective actions needed for VFE Charging services for Voice, Data and VAS services including all SDPs, AIRs and all related charging application nodes (Charging Interface, Data Handler , ADSL handler) at Vodafone Egypt network for Consumer and Corporate Customers (Tariff Management) experience and assure fastest recovery of unplanned service disruptions and emergencies.</li><li>
Owning Recharge and Refill services, monthly charging Bill Cycle service, prepaid customers Life Cycle. Also responsible about operational KPI&rsquo;s for charging of voice, Data &amp; prepaid services.</li><li>
Assuring timely, best quality and seamless network changes and expansions on Charging services</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities &amp; Decision Ownership</b></h2>
</div><div><ul><li><b>Charging Support Strategy:</b></li></ul><br>
<p></p><ul><li><ul><li>
Discuss priorities in alignment with department and company strategy</li><li>
Agree objectives and goals to fulfil the strategy.</li><li>
Review quarterly the progress and fine tune the objectives/goals/priorities</li></ul></li></ul><p></p><ul><li><b><br>
Charging Second-Line Support and Emergency management:</b></li></ul><br>
<p></p><ul><li><ul><li>
Handle the SW updates on Charging domain to assure operating on the latest recommended SW level.</li><li>
Responsible for 24/7 system faults, global incidents and corrective maintenance activities execution on prepaid charging Nodes to ensure meeting all Operational KPIs (preventive actions, Fault detection, incident handling , corrective actions and knowledge transfer) to reach minimum MTTR and maintain execution with highest quality standards. In addition to handling all problem management activities to eliminate repetitive incident reoccurrence, Through continuously revamping and modifying Processes</li><li>
Communicate with Charging vendors through regular management meetings with vendors management to assure timely resolution of all critical operational issues, and risks.</li><li>
Responsible of Charging emergencies and assure taking proper and timely decisions to ensure the fastest resolution and least impact on customer experience and VFE network availability.</li></ul></li></ul><p></p><ul><li><b><br>
VFE Charging nodes Integration and configuration Management:</b></li></ul><br>
<p></p><ul><li><ul><li>
Handle integration &amp; acceptance of all Charging new nodes and expansions in MTXs.</li><li>
Apply and own configuration management activities execution on all Charging nodes. Varying from the simplest configuration changes till Largest Scale upgrades, Mega charging Projects and evolution execution. Seeing through all such activities to be done at highest quality standards and ensuring complete adherence to Change management processes and at the same time minimizing any risks associates with such changes on VFE Network through setting and following proper testing procedures before and after changes.</li><li>
Review and ensure VFE targets related to new Promos , Tariffs, products&hellip;etc. are achieved with minimum impact on live network and customer experience.</li></ul></li></ul><p></p><ul><li><b><br>
IT, Finance and Commercial Liaison Lead Cross functional tasks to</b></li></ul><br>
<p></p><ul><li><ul><li>
Recharges and vouchers daily/monthly reports reconciliation</li><li>
stakeholders involvement to ensure harmony and most optimum Voice &amp; Data service delivery. Ensuring SLAs are met and at the same time optimizing and creating new interacting processes.</li></ul></li></ul><p></p><p><b><br>
Vendor Management:</b></p><br>
<p></p><ul><li>
Conduct frequent vendor assessment surveys for quality, timeliness and value added.</li><li>
Assess and plan partnerships/alliances with preferred vendors.</li><li>
Establish effective Vendor Management to ensure that VFE gets excellent value of the money spent.</li><li>
Ensure that the vendors performance meets the business needs and monitor vendors KPIs, as agreed in their (SLAs) and applies penalties for non-compliance cases.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Core Competencies, Knowledge, and Experience</b></h2>
</div><div><ul><li>University Graduate, BSc of Engineering in Telecommunications or Computer science.</li><li>
2-3 years of experience in Telecommunication Industry.</li><li>
Excellent knowledge of telecom/IT industry.</li><li>
Required hands-on experience with different operating systems (Unix, Linux,&hellip;) as system administrator</li><li>
Knowledge in Database maintenance and housekeeping (Oracle, MySql, &hellip;)</li><li>
Programming languages (Java, Perl, PHP, &hellip;)</li><li>
Knowledge of GSM/GPRS network structure.</li><li>
Preferable good knowledge with SS7 &amp; TCP/IP.</li><li>
Very good command of Microsoft office.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Charging Support Tech Sr. Specialist

Orascom Investment Holding

<div>
 <strong>
  Position: AV&amp;L Show Operator
  <br/>
  <br/>
 </strong>
 <strong>
  Organization:
 </strong>
 OSL for Entertainment Projects
 <br/>
 <br/>
 OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound &amp; Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.
 <br/>
 <br/>
 <strong>
  LinkedIn account:
 </strong>
 https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true
 <br/>
 <br/>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 <strong>
  The
  <strong>
   AV&amp;L Show Operator
  </strong>
  is responsible for the daily operation, pre-show preparation, preventive maintenance, and technical execution of integrated Audio, Video, Lighting (AV&amp;L), and Show-Control systems. This role ensures smooth nightly show performances, supports external site events, supervises field operations assistants, and maintains high standards of technical reliability and site safety.
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Nightly Show Operations &amp; Cue Execution
  </li>
  <li>
   Show Control: Operate multi-discipline systems (audio routing, video/media servers, projectors, architectural/moving lighting, DMX networks, timecode, and communications) per approved scripts, cues, and timelines.
  </li>
  <li>
   Live System Monitoring: Continuously monitor critical systems during rehearsals and live performances; respond swiftly to technical irregularities to preserve show quality and safety.
  </li>
  <li>
   Independent Execution: Step in to run the complete show independently or substitute for the Senior Operator as needed.
  </li>
  <li>
   Shutdown Protocols: Execute approved post-show system shutdown and securing procedures.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  2. Pre-Show Preparation &amp; Enclosure Oversight
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   System Verification: Perform and document daily pre-show inspections across all AV&amp;L equipment, ensuring required files, presets, routing configurations, and backups are correctly loaded.
  </li>
  <li>
   Enclosure Supervision: Direct operations assistants during the opening and closing of moving-head, lighting, and projection enclosures, verifying proper timing, ventilation, drainage, and weatherization.
  </li>
  <li>
   Immediate Escalation: Report operational issues or safety hazards immediately and coordinate corrective actions with technical leads or suppliers.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  3. Preventive Maintenance &amp; Basic Troubleshooting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Routine Maintenance: Participate in daily, weekly, monthly, and periodic preventive maintenance schedules.
  </li>
  <li>
   Field Inspections: Regularly inspect hardware for faults, overheating, corrosion, dust/moisture ingress, damaged cables, or error codes.
  </li>
  <li>
   First-Level Troubleshooting: Identify signal flow issues, check connections, power-cycle systems safely, load contingent configurations, and swap basic peripherals without making unauthorized system changes.
  </li>
  <li>
   Vendor &amp; Repair Support: Support specialist vendors during updates or repairs; test repaired equipment before re-integrating it into live production.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  4. Status Reporting, Shift Handovers &amp; Team Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   System Logging: Maintain daily show logs, pre-/post-show checklists, incident reports, and hardware status updates (active faults, temporary workarounds, and pending maintenance).
  </li>
  <li>
   Alternate Team Leadership: Act as the on-duty team leader when assigned, directing systems technicians, power infrastructure technicians, and operations assistants prior to audience admission.
  </li>
  <li>
   Cross-Departmental Alignment: Communicate effectively with site operations, security, and production teams, providing detailed shift handovers until all outstanding issues are resolved.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  5. Special Events &amp; Infrastructure Restoration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Event Facilitation: Serve as technical lead and backup operator for corporate functions, private events, VIP visits, and external productions outside regular show schedules.
  </li>
  <li>
   System Safeguarding: Ensure temporary event setups do not compromise the integrity, security, or safety of the primary show infrastructure.
  </li>
  <li>
   Post-Event Teardown &amp; Reset: Supervise dismantling of temporary gear, restore original signal patching, settings, and show files, and perform full system test-runs before the next scheduled performance.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  6. Translation System &amp; General Safety Discipline
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Translation Support: Conduct operational checks on translation channels, audio routing, receivers, and charging stations.
  </li>
  <li>
   Safety &amp; Standards: Maintain clean, organized technical areas, strictly observe site safety protocols, and stop any activity that poses a risk to personnel or equipment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-3 years of experience in Engineering, Media Technology, Sound/Lighting, IT/Networks, or related fields.
  </li>
  <li>
   Bachelor's Degree or Technical Diploma in Electrical, Electronics, Communications, Computer Engineering, Media Technology, Theatre Technology, or a related field.
  </li>
  <li>
   Practical experience gained through live events, theatre operations, broadcast, AV integration, theme parks, or relevant university/freelance projects is highly desirable.
  </li>
  <li>
   Very good command of English, both spoken and written, to ensure clear communication in a technical and operational environment.
   <br/>
  </li>
 </ul>
</div>


AV&L Show Operator

Loynova

<div>
 <p>
  We are looking for a
  <strong>
   Senior System Administrator
  </strong>
  to manage and scale our multi-cloud and on-prem environments, including air-gapped deployments in highly secure banking environments. You will handle Windows and Linux servers, web and database platforms, networking and VPNs, firewalls, and Cloudflare services. You&rsquo;ll also build CI/CD pipelines, implement Infrastructure as Code, manage observability with Prometheus/Grafana/Wazuh, and ensure reliability, security, and compliance (ISO 27001, PCI DSS), including backup and disaster recovery.
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  Infrastructure &amp; Systems
 </p>
 <ul>
  <li>
   Administer Windows &amp; Linux servers in cloud and isolated on-prem environments.
  </li>
  <li>
   Manage web servers (IIS, Apache/Nginx) and databases (MS SQL, PostgreSQL, MySQL).
  </li>
  <li>
   Manage domain controllers and related services, including Active Directory roles, replication, and group policy enforcement.
  </li>
  <li>
   Handle directory services: Active Directory and Entra ID (Azure AD).
  </li>
  <li>
   Oversee snapshots and backups.
  </li>
 </ul>
 <p>
  Networking &amp; Security
 </p>
 <ul>
  <li>
   Design and maintain secure networks: VLANs, DNS/DHCP, load balancers.
  </li>
  <li>
   Configure VPNs (IPSec/OpenVPN/WireGuard) for site-to-site and remote access.
  </li>
  <li>
   Administer firewalls and WAF; manage Cloudflare (DNS, CDN, WAF, Zero Trust).
  </li>
  <li>
   Apply Zero Trust, MFA/SSO, and secrets management.
  </li>
  <li>
   Manage security solutions such as Kaspersky or equivalent tools to ensure device protection and compliance.
  </li>
 </ul>
 <p>
  DevOps &amp; Automation
 </p>
 <ul>
  <li>
   Build and maintain CI/CD pipelines using open-source tools.
  </li>
  <li>
   Implement Infrastructure as Code (Terraform, Ansible) for provisioning and configuration.
  </li>
  <li>
   Manage and troubleshoot containerized environments using Docker and Kubernetes, including deployment, scaling, and monitoring.
  </li>
 </ul>
 <p>
  Monitoring &amp; Compliance
 </p>
 <ul>
  <li>
   Deploy Prometheus and Grafana for metrics and dashboards.
  </li>
  <li>
   Operate Wazuh for SIEM/XDR (agent rollout, alert tuning, integrations).
  </li>
  <li>
   Ensure compliance with ISO 27001 and PCI DSS standards.
  </li>
  <li>
   Maintain audit-ready documentation and enforce security best practices.
  </li>
 </ul>
 <p>
  Reliability &amp; Disaster Recovery
 </p>
 <ul>
  <li>
   Architect for high availability and fault tolerance.
  </li>
  <li>
   Design and maintain Backup &amp; Disaster Recovery plans (RPO/RTO, immutable backups, DR drills).
  </li>
  <li>
   Support air-gapped environments with strict security and operational controls.
  </li>
 </ul>
 <p>
  Required Qualifications
 </p>
 <ul>
  <li>
   7&ndash;10 years of experience in IT Infrastructure, DevOps, or related roles.
  </li>
  <li>
   Strong Windows &amp; Linux administration experience.
  </li>
  <li>
   Expertise in web servers (IIS, Apache/Nginx) and databases (MS SQL, PostgreSQL, MySQL).
  </li>
  <li>
   Hands-on with VPNs, firewalls, and Cloudflare.
  </li>
  <li>
   Experience with CI/CD, IaC (Terraform, Ansible), and containerization (Docker, Kubernetes).
  </li>
  <li>
   Ability to work with air-gapped environments and strict security controls.
  </li>
  <li>
   Scripting skills (PowerShell, Bash, or Python).
  </li>
 </ul>
 <p>
  Preferred Qualifications
 </p>
 <ul>
  <li>
   Familiarity with Prometheus, Grafana, and SIEM tools (e.g., Wazuh).
  </li>
  <li>
   Advanced Cloudflare (Zero Trust, tunnels, WAF tuning).
  </li>
  <li>
   Backup/DR tooling (Veeam, restic, Bacula).
  </li>
  <li>
   Endpoint management (Intune/MDM), CIS hardening benchmarks.
  </li>
  <li>
   Experience in regulated industries (finance, banking, e-commerce).
  </li>
  <li>
   Knowledge of ISO 27001 and PCI DSS implementation.
  </li>
 </ul>
 <p>
  Interpersonal &amp; Language Skills
 </p>
 <ul>
  <li>
   Strong sense of
   <strong>
    accountability
   </strong>
   and ownership of tasks and outcomes.
  </li>
  <li>
   Proven ability to work effectively in
   <strong>
    team environments
   </strong>
   , collaborating across functions.
  </li>
  <li>
   Excellent
   <strong>
    problem-solving
   </strong>
   and
   <strong>
    adaptability
   </strong>
   in dynamic and complex situations.
  </li>
  <li>
   Clear and professional
   <strong>
    communication skills
   </strong>
   , both written and verbal.
  </li>
  <li>
   <strong>
    Mid to high English proficiency
   </strong>
   required for documentation, meetings, and cross-team collaboration.
  </li>
  <li>
   Ability to manage priorities, meet deadlines, and contribute to a culture of continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Senior System Administrator

British Council

<div><p>We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, and creativity.
</p><p>Working with people in over 200 countries and territories, we are on the ground in more than 100 countries.
</p><p><b>We connect. We inspire.
</b></p><p><b>Role title: Customer Service &amp; Sales Officer </b><b>&ndash; Join an Exceptional Team
</b></p><p>Do you enjoy helping people reach their goals? Are you energised by face‑to‑face interactions and creating positive experiences? this is your opportunity to join a highly skilled, supportive, and people‑focused team at the British Council.
</p><p>We&rsquo;re seeking a Customer Service &amp; Sales Officer to welcome students, guide them through their learning options, and play a key role in the ongoing success of our Teaching Centre.
</p><p><b>Why Join Us?
</b></p><p><b>Professional Growth &amp; Development </b>Learn from experts in customer engagement, sales, and education, with continuous opportunities to expand your skills and advance your career.
</p><p><b>A Culture That Values You </b>We are committed to well‑being, inclusion, and ongoing improvement. Your ideas will be heard, and your contribution will help shape an exceptional learner experience.
</p><p><b>Be Part of a High‑Performing Team </b>Join a collaborative, experienced group known for delivering excellence and supporting one another to achieve meaningful results for thousands of learners.
</p><p><b>Role Purpose
</b></p><p>You&rsquo;ll ensure every student &mdash; whether new or returning &mdash; receives attentive, informed, and professional support. Your work will help drive enrolments, contribute to centre targets, and uphold the British Council&rsquo;s reputation for quality and trust.
</p><p><b>Main Accountabilities
</b></p><p>You will engage with students and parents both in person and through various communication channels, responding to enquiries and guiding them through the registration process. In every interaction, you will uphold the British Council&rsquo;s commitment to delivering a welcoming and professional experience.
</p><p>A key part of your role will be supporting enrolment growth. This includes conducting consultations, managing and nurturing leads, following up on interest, and contributing to monthly sales targets. You will also play an active role in marketing‑related activities that help strengthen student engagement and awareness.
</p><p>To keep the Teaching Centre running smoothly, you will handle essential operational and administrative tasks. This includes accurate data entry, payment processing, coordinating surveys, and supporting day‑to‑day activities that ensure an efficient and well‑organised environment for students and staff.
</p><p><b>Qualifications &amp; Experience
</b></p><p><b>Essentials:
</b></p><ul><li>Comprehensive, proven experience as a customer service executive
</li><li>Self-motivated with a results-driven approach
</li><li>Excellent command of English &ndash; written and spoken &ndash; to connect confidently and clearly.
</li><li>University degree
</li></ul><p><b>Desirables:
</b></p><ul><li>Customer Service Professional Qualification
</li><li>Relevant qualification or training undertaken in Sales
</li></ul><ul><li>Hands-on experience with CRM software is a plus
</li></ul><p><b>Important Information
</b></p><ul><li>Number of positions: 2
</li><li>Location: 6th of October, Egypt
</li></ul><ul><li>Gross monthly salary: 16,600 EGP
</li></ul><ul><li>Job type: Full time
</li><li>Contract type: Fixed Term Contract (FTC)
</li></ul><ul><li>Deadline to receive applications: 11 August 2026
</li></ul><ul><li>Working conditions: 7.5 working hours per day for rotational shifts between 12 pm and 7:30 pm, with 2 days off.<br>
</li></ul><p></p><p><b>This role is only open for candidates who have the right to live and work in the job location.
</b></p><p><b>Please note that all applications should be submitted in English only. </b><b>It is advisable to apply in advance to avoid any technical issues at the last moment
</b></p><p>A connected and trusted UK in a more connected and trusted world.
</p><p><b>Equality, Diversity and Inclusion Statement
</b></p><p>We are committed to equality, diversity and inclusion and welcome applications from all sections of the community as we believe that a diverse workforce gives added depth to our work. The British Council is a Disability Confident Employer. The Disability Confident scheme helps challenge attitudes, increase understanding of disability and ensure staff are drawn from the widest possible pool of talent. We guarantee an interview for disabled applicants who meet the minimum role requirements. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.<br>
</p><p></p><p><b>Safeguarding Statement
</b></p><p>The British Council is committed to safeguarding children, young people and adults who we work with. We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989. Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed in line with legal requirements and with the British Council&rsquo;s Safeguarding policies for Adults and Children.
</p><p>If you experience any difficulties with submitting your application, please email askhr@britishcouncil.org</p></div>

Customer Service and Sales Officer

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
As a Senior Product Designer/ UX Sr designer, you will play a key role in shaping Vodafone's digital experiences across Mobile Apps, Web, eCommerce, Enterprise, and Digital Services.<br>
You will own the end-to-end product design process, partnering closely with Product Managers, Engineers, Researchers, Analysts, and Business stakeholders to deliver intuitive, accessible, and data-driven customer experiences.<br>
You will transform business problems into simple and scalable digital solutions while ensuring consistency through Vodafone's Design System and design standards. As a senior member of the team, you will mentor designers, influence product strategy, and champion user-centered design across multiple squads.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><ul><li><b>Product Design</b><br>
<ul><li>Own the complete product design lifecycle from discovery through delivery.</li><li>Translate business objectives and customer needs into intuitive product experiences.</li><li>Produce user flows, customer journeys, wireframes, prototypes, and high-fidelity interfaces.</li><li>Design scalable experiences for mobile applications, responsive web, and enterprise platforms.</li></ul></li><li><b>
Discovery &amp; Research</b><br>
<ul><li>Plan and conduct UX research activities.</li><li>Run usability testing and synthesize findings into actionable recommendations.</li><li>Analyze customer feedback, behavioral analytics, and business KPIs.</li><li>Validate assumptions through experimentation and A/B testing.</li></ul></li><li><b>
Product Strategy</b><br>
<ul><li>Collaborate with Product Managers during product discovery.</li><li>Contribute to product vision, roadmap discussions, and backlog prioritization.</li><li>Balance customer needs with technical feasibility and business value.</li><li>Define success metrics together with Product Owners and Analytics teams.</li></ul></li><li><b>
Delivery</b><br>
<ul><li>Work closely with Engineering during Agile sprints.</li><li>Support implementation through design QA.</li><li>Resolve design issues during development.</li><li>Ensure delivered products match approved design specifications.</li></ul></li><li><b>
Leadership</b><br>
<ul><li>Mentor junior and mid-level Product Designers.</li><li>Review design work and provide constructive feedback.</li><li>Promote design best practices across squads.</li><li>Support hiring, onboarding, and capability development.</li></ul></li><li><b>
Core Responsibilities</b><br>
<ul><li>Lead complex product initiatives independently.</li><li>Own design decisions from concept to launch.</li><li>Create user-centered experiences backed by research and analytics.</li><li>Deliver high-quality prototypes and production-ready UI.</li><li>Facilitate workshops and design thinking sessions.</li><li>Present design rationale to senior stakeholders.</li><li>Drive accessibility and inclusive design.</li><li>Promote experimentation and continuous product improvement.</li><li>Support cross-functional collaboration between Design, Product, Engineering, and Business.</li><li>Help evolve Vodafone's Product Design practice.</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Comptencies and Qualifications</b></h2>
</div><div><p>
Must-Have Technical &amp; Professional Qualifications</p><ul><li>
5&ndash;8 years of experience in Product Design, UX Design, or Digital Product Design.</li><li>
Proven experience designing complex web and mobile applications.</li><li>
Strong portfolio demonstrating end-to-end product design thinking.</li><li>
Experience working within Agile product teams.</li><li>
Design Skills</li><li>
Strong knowledge of:<br>
<ul><li>User-centered Design</li><li>Interaction Design</li><li>Information Architecture</li><li>Visual Design</li><li>Responsive Design</li><li>Mobile Design</li><li>Accessibility (WCAG)</li><li>Design Thinking</li><li>Service Design principles</li><li>Prototyping</li></ul></li><li>
Advanced proficiency in:Figma, FigJam, Prototyping tools,Jira</li><li>
Nice to have: HTML/CSS understanding, AI-assisted design tools, Analytics platforms, Maze / UserTesting, Adobe Creative Suite</li><li>
Required Experience:<br>
<ul><li>Experience delivering digital products from discovery through launch.</li><li>Experience working within Agile squads.</li><li>Experience collaborating with Product Managers and Engineers.</li><li>Experience contributing to Design Systems.</li><li>Experience using analytics to improve product performance.</li><li>Experience presenting work to senior stakeholders.</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

UX Senior Designer

Al-Mansour Automotive

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  As a Procurement &amp; Logistics Specialist, you will play a pivotal role in overseeing and optimizing the logistics and procurement functions within the organization.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Logistics Responsibilities:
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Shipping Coordination
   </strong>
   : Negotiate with shipping lines to secure the best rates and services.
  </li>
  <li>
   <strong>
    Shipment Arrangement
   </strong>
   : Coordinate shipments with suppliers, shipping lines, and freight forwarders.
  </li>
  <li>
   <strong>
    Shipment Tracking
   </strong>
   : Monitor shipments with suppliers, shipping lines, finance and clearance until arrival to destination.
  </li>
  <li>
   <strong>
    Customs clarification:
   </strong>
   Follow up and communicate with Government parties to ensure a smooth customs clearance process. Handle and issue the ACID process in Nafezaa.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Procurement Responsibilities:
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Order Placement
   </strong>
   : Place orders with suppliers, follow up on order processing and secure on-time delivery.
  </li>
  <li>
   <strong>
    Process Control
   </strong>
   : Manage procurement processes, costs, and lead times for both local and overseas orders, resolving any issues in the supply, shipping, and clearing processes.
  </li>
  <li>
   <strong>
    Data Management
   </strong>
   : Create and update basic data (info records, price lists, selling prices, etc. in the company&rsquo;s operating system (SAP).
  </li>
  <li>
   <strong>
    Claims to suppliers:
   </strong>
   Issue &amp; Manage claims of shipment discrepancies with vendors
  </li>
  <li>
   <strong>
    Supplier Performance
   </strong>
   : Monitor supplier performance using key performance indicators (KPIs).
  </li>
  <li>
   <strong>
    Sales Support
   </strong>
   : Assist the sales team in achieving organizational goals.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <em>
    Reporting Responsibilities:
   </em>
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   <strong>
    Record Keeping
   </strong>
   : Maintain records of all incoming consignments and create acknowledgments and invoices to be updated in the SAP system.
  </li>
  <li>
   <strong>
    Report Preparation
   </strong>
   : Prepare purchasing, costing, inventory, and sales reports for top management and other stakeholders inside and outside the organization.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Education &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Supply Chain Management is preferable
  </li>
  <li>
   2+ years of experience in procurement &amp; logistics
  </li>
  <li>
   SAP experience is preferable
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Job-Specific Skills:
  </strong>
 </p>
 <ul>
  <li>
   Excellent interpersonal communication skills
  </li>
  <li>
   Excellent command of English Language
  </li>
  <li>
   Problem-solving skills
  </li>
  <li>
   Negotiation skills
  </li>
  <li>
   Time Management
  </li>
 </ul>
</div>


Procurement & Logistics Senior Specialist

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