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business continuity risk specialist Jobs in Giza

business continuity risk specialist

charging support tech sr. specialist Jobs in Giza

charging support tech sr. specialist

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contact center agent (banking) Jobs in Giza

contact center agent (banking)

core banking specialist

البنك التجاري الدولي

<div></div><div><div>Description<div></div><p><br>
JOB PURPOSE:.<br>
To execute and implement the assigned changes and tasks related to applications in domain from both technical and functional perspectives.</p>
<p>Description<br>
Functional<br>
1.Perform the assigned project technical tasks related to applications in domain and report any risks that may affect the project deliverables.<br>
2.Handle the in scope applications updates, upgrades and certifications over test environment to ensure that applications are up to date and fully supported &ndash; with involvement of Test Environment Management support whenever needed.<br>
3.Work closely with technical vendors to gain the required knowledge and the understanding of the applications in domain.<br>
Problem Management<br>
4.Provide the needed support related to the applications in domain to the dedicated production support team to address production crisis without direct access to production environment.<br>
Policies, Processes and Procedures<br>
5.Follow all relevant department policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.<br>
Compliance<br>
6.Comply with all relevant CBE regulations, banking laws, AML regulations and internal CIB policies and code of conduct in order to maintain CIB&rsquo;s sound legal position and mitigate any potential risks.<br>
Day- to-day operations<br>
7.Follow the day-to-day operations related to own jobs in the Application Management, Development &amp; Digital Solutions department to ensure continuity of work.<br>
</p>
</div><div></div><div>Qualifications<div></div><p><br>
Qualifications &amp; Experience<br>
 Bachelor&rsquo;s degree in Engineering, Computer science or equivalent<br>
 2-4 years of experience in Information Technology.<br>
 Banking experience is an added value</p>
<p>Skills<br>
 Very good command of English (writing and spoken).<br>
 Good analytical and technical design skills.</p><div><br>
</div></div><div>
Primary Location: Egypt-Giza-SMART VILLAGE BLDG. 1</div><div>
Work Locations: B219 - Financial District, Smart Village, Cairo - Alex Desert Road</div><div>
Job: Back Office</div><div>
Organization: FINANCE, OPERATIONS &amp; TECHNOLOGY</div><div>
Shift: Day Job</div><div>
Job Type: Full-time Employee</div></div>

CORE BANKING SPECIALIST

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What you&rsquo;ll do</b></h2>
</div><div><div>Lead the Business Analysis function for FinTech products and services, managing a team of business analysts and acting as the key link between business and technology teams. Drive business requirements analysis, roadmap planning, and solution definition to ensure successful delivery of strategic initiatives aligned with company objectives. Collaborate closely with architecture, technical, finance, and external partners to define business needs, develop requirements and user stories, support Agile delivery, and ensure end-to-end realization of business benefits across product development initiatives.</div></div></div><div><div><h2 class="jobSectionHeader"><b>
Who you are</b></h2>
</div><div><p>
Role:</p><ul><li>
Managing a team of business analysts for fintech products and services.</li><li>
Provide consultation service for Business Units with the support of the Architecture and Technical Domain teams.</li><li>
Actively participate in the IT business roadmap planning activities, by supporting the business departments in creating a feasible roadmap that is in alignment with the company&rsquo;s strategy and main goals.</li><li>
Ensures E2E responsibility for the business goals to be met by the project&rsquo;s deliverables. Understands the requirement and provides technical background information on the existing capabilities.</li><li>
Collect business goals and agree on the deliverable benefits of the requirements to provide best concept and solution for a requirement.</li><li>
 Actively cooperates with contacts both within Technology (local, regional, global) internal and external SPOCs.</li><li>
Interacts with Solution Architects and Technical domains / testing team during the project lifecycle to achieve best solution for the company.</li><li>
Supports the Agile methodology by identifying developments suitable for squad operation.</li><li>
Creates Request For Proposal /EPIC/User Story material.</li><li>
Coordinate and collaborate with internal and external stakeholders to elicit functional requirements, flowcharts, modelling those requirements in an organized manner</li><li>
Provide coaching and institutional knowledge to all stakeholders to ensure that all relevant information is understood and explainable.</li><li>
Work closely with finance /Insights team to reach to best reporting model.</li><li>
Maintain all product development plan [Technical and business ] with internal and external vendors.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
What's in it for you</b></h2>
</div><div><p>
Core competencies, knowledge, and experience:</p><ul><li>
6+ years in business analysis or equivalent</li><li>
Excellent knowledge of the agile methodology</li><li>
Excellent knowledge of the banking sector (Wallets, Payments &amp; Banking products)</li><li>
Proven experience in eliciting requirements</li><li>
Experience in analysing data to draw business-relevant conclusions and in data visualization techniques and tools</li><li>
Strong written and verbal communication skills including technical writing skills in English</li><li>
Strong project management skills and multitasking.</li><li>
Certified Scrum Product Owner (CSPO), PSPO, Certified SAFe&reg; Product Owner (PO)) is plus</li><li>
Ability to write concise and clear</li><li>
Ability to lead and actively participate in team and client meetings</li></ul><p>
Must have technical/professional qualifications:</p><ul><li>
Engineering graduate</li><li>
Ability to learn new technologies quickly and efficiently</li></ul><ul><li>
Excellent communication skills, both written and verbal,</li><li>
Excellent time management with a strong sense of urgency.</li></ul><ul><li>
Strong relationship building skills.</li><li>
Innovative and decision-making skills</li><li>
Conflict management.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

FS Business Analysis, Assoc. Manager

dsquares

<div><p>Dsquares is not just a loyalty program provider; we specialize in crafting loyalty solutions that deliver unforgettable experiences, ensuring customers keep returning. From concept to execution, we handle the entire loyalty journey, turning brands into cherished favorites.</p><p>
Our tech-savvy team is driven by a passion for innovation, empowering businesses to cultivate lasting relationships with their clients.</p><p><b>
Our team is the core of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is founded on openness, empowerment, and a collective passion for delivering extraordinary customer experiences. Join us and be part of a team that&rsquo;s redefining loyalty programs.</b></p><p><i>
More than rewards, we create experiences. And more than customers, we build advocates.</i></p><p></p><p><b>
About the role:</b></p><p>
We're looking for an <b>AI Transformation Specialist</b> to help drive AI adoption across the organization. In this role, you'll work closely with different departments to identify opportunities where AI can improve efficiency, automate processes, and enhance decision-making. You'll lead AI initiatives from idea to implementation while ensuring employees are equipped to embrace new ways of working.</p><p></p><p><b>
Duties &amp; Responsibilities:
</b></p><ul><li>Identify business processes that can be optimized through AI solutions.</li><li>
Partner with business stakeholders to understand challenges and translate them into AI use cases.</li><li>
Lead the implementation and rollout of AI-powered tools and initiatives.</li><li>
Collaborate with cross-functional teams including HR, Operations, IT, and Business Leaders.</li><li>
Design and deliver AI awareness sessions, workshops, and user training.</li><li>
Support change management and user adoption throughout AI transformation projects.</li><li>
Monitor AI initiatives, measure impact, and recommend continuous improvements.</li><li>
Stay up to date with emerging AI technologies and industry best practices.</li><li>
Ensure AI solutions align with company policies, governance, and ethical standards.</li></ul><br>
<b>
Requirements</b><br>
<ul><li>
Bachelor's degree in Business, Computer Science, Information Systems, Engineering, or a related field.</li><li>
3&ndash;5 years of experience in digital transformation, process improvement, project management, business analysis, or AI-related roles.</li><li>
Strong understanding of Generative AI tools and their business applications (e.g., ChatGPT, Microsoft Copilot, Gemini, Claude).</li><li>
Experience managing cross-functional projects and driving organizational change.</li><li>
Excellent analytical, problem-solving, and communication skills.</li><li>
Ability to simplify technical concepts for non-technical audiences.</li><li>
Strong stakeholder management and presentation skills.</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
Private Medical Insurance &amp; life cover.</li></ul><ul><li>
Transportation &amp; Mobile Allowance Benefit.</li><li>
Annual profit share.</li><li>
Hybrid working environment.</li><li>
Inclusive working environment with enhanced maternity and paternity benefits.</li><li>
Work and organizational culture which values learning.</li><li>
Regular perks such as company social, wellbeing &amp; CSR events.</li><li>
Your Birthday Off.</li><li>
Extra day of leave for every year of completion.</li></ul></div>

AI Transformation Specialist

CIB BANK

<ul><li><b>Company Description</b></li></ul><p>CIB is one of Egypt&rsquo;s leading banks, known for its dynamic work environment, professional growth opportunities, and commitment to employee development.</p><p><b>Role Description</b></p><p>The Contact Center Representative is a full-time, on-site role based in 6th of October. This opportunity is ideal for fresh graduates looking to start their career in the banking sector. The role involves handling customer inquiries, providing support and assistance, resolving complaints professionally, and delivering an excellent customer experience through phone communication.</p><p>The representative will work closely with different departments to ensure customer satisfaction, maintain accurate records, and follow banking policies and procedures in a fast-paced and professional environment.</p><p><b>Working hours and days off are rotational shifts.</b></p><p><b>Qualifications</b></p><ul><li>Graduates only</li><li>Bachelor&rsquo;s degree is required</li><li>English level: B2 or higher</li><li>Strong communication and problem-solving skills</li><li>Presentable and customer-oriented personality</li></ul><p><b>What We Offer</b></p><ul><li>Medical Insurance</li><li>Social Insurance</li><li>Profit Sharing</li><li>Transportation Provided</li><li>Attractive Salary Package</li><li>Rotational Shifts</li><li>Career Growth Opportunities</li></ul><p>Pay: E&pound;21,000.00 per month</p><p>Application Question(s):</p><ul><li>How old are you?</li><li>What is your level of proficiency in English?</li></ul><ul><li>Are you comfortable commuting to this job's location in Smart Village ?</li></ul><ul><li>Have you completed the following level of education: Bachelor's Degree?</li></ul><ul><li>Does your Mother hold a university degree?</li></ul><ul><li>Does your father hold a university degree?</li></ul><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Work Location: In person</p>

CIB Call center

Ethics HR

<p><b>Job Responsibilities:</b></p><ul><li>Add, Modify, and configure of card products.</li><li>Trace transactions problems.</li><li>Generating different requirements, files and reports from the CMS.</li><li>Handle requirements for business.</li><li>Administrate system of the CMS.</li><li>Design and generate required reports for generating statistics with the required information for each the portfolio.</li><li>Support Settlement and reconciliation team in EOD process.</li><li>Handle the card live cycle of prepaid and debit.</li><li>Knowledge of transactions cycle.</li></ul><p><b>Job Requirements:</b></p><ul><li>Bachelor's of &ldquo;BIS&rdquo; and Bachelor's of Information Technology or equivalent is preferred.</li><li>Minimum 3 Years + of Experience.</li><li>Knowledge of AIX /UNIX is a must.</li><li>Base knowledge of WebSphere.</li><li>SQL / PLSQL is a must.</li><li>Banking background (operation) is preferred.</li></ul><p>Work Location: In person</p>

Card Management system (Debit / prepaid) senior officer

Loynova

<div>
 <p>
  We are looking for a
  <strong>
   Senior System Administrator
  </strong>
  to manage and scale our multi-cloud and on-prem environments, including air-gapped deployments in highly secure banking environments. You will handle Windows and Linux servers, web and database platforms, networking and VPNs, firewalls, and Cloudflare services. You&rsquo;ll also build CI/CD pipelines, implement Infrastructure as Code, manage observability with Prometheus/Grafana/Wazuh, and ensure reliability, security, and compliance (ISO 27001, PCI DSS), including backup and disaster recovery.
 </p>
 <p>
  Key Responsibilities
 </p>
 <p>
  Infrastructure &amp; Systems
 </p>
 <ul>
  <li>
   Administer Windows &amp; Linux servers in cloud and isolated on-prem environments.
  </li>
  <li>
   Manage web servers (IIS, Apache/Nginx) and databases (MS SQL, PostgreSQL, MySQL).
  </li>
  <li>
   Manage domain controllers and related services, including Active Directory roles, replication, and group policy enforcement.
  </li>
  <li>
   Handle directory services: Active Directory and Entra ID (Azure AD).
  </li>
  <li>
   Oversee snapshots and backups.
  </li>
 </ul>
 <p>
  Networking &amp; Security
 </p>
 <ul>
  <li>
   Design and maintain secure networks: VLANs, DNS/DHCP, load balancers.
  </li>
  <li>
   Configure VPNs (IPSec/OpenVPN/WireGuard) for site-to-site and remote access.
  </li>
  <li>
   Administer firewalls and WAF; manage Cloudflare (DNS, CDN, WAF, Zero Trust).
  </li>
  <li>
   Apply Zero Trust, MFA/SSO, and secrets management.
  </li>
  <li>
   Manage security solutions such as Kaspersky or equivalent tools to ensure device protection and compliance.
  </li>
 </ul>
 <p>
  DevOps &amp; Automation
 </p>
 <ul>
  <li>
   Build and maintain CI/CD pipelines using open-source tools.
  </li>
  <li>
   Implement Infrastructure as Code (Terraform, Ansible) for provisioning and configuration.
  </li>
  <li>
   Manage and troubleshoot containerized environments using Docker and Kubernetes, including deployment, scaling, and monitoring.
  </li>
 </ul>
 <p>
  Monitoring &amp; Compliance
 </p>
 <ul>
  <li>
   Deploy Prometheus and Grafana for metrics and dashboards.
  </li>
  <li>
   Operate Wazuh for SIEM/XDR (agent rollout, alert tuning, integrations).
  </li>
  <li>
   Ensure compliance with ISO 27001 and PCI DSS standards.
  </li>
  <li>
   Maintain audit-ready documentation and enforce security best practices.
  </li>
 </ul>
 <p>
  Reliability &amp; Disaster Recovery
 </p>
 <ul>
  <li>
   Architect for high availability and fault tolerance.
  </li>
  <li>
   Design and maintain Backup &amp; Disaster Recovery plans (RPO/RTO, immutable backups, DR drills).
  </li>
  <li>
   Support air-gapped environments with strict security and operational controls.
  </li>
 </ul>
 <p>
  Required Qualifications
 </p>
 <ul>
  <li>
   7&ndash;10 years of experience in IT Infrastructure, DevOps, or related roles.
  </li>
  <li>
   Strong Windows &amp; Linux administration experience.
  </li>
  <li>
   Expertise in web servers (IIS, Apache/Nginx) and databases (MS SQL, PostgreSQL, MySQL).
  </li>
  <li>
   Hands-on with VPNs, firewalls, and Cloudflare.
  </li>
  <li>
   Experience with CI/CD, IaC (Terraform, Ansible), and containerization (Docker, Kubernetes).
  </li>
  <li>
   Ability to work with air-gapped environments and strict security controls.
  </li>
  <li>
   Scripting skills (PowerShell, Bash, or Python).
  </li>
 </ul>
 <p>
  Preferred Qualifications
 </p>
 <ul>
  <li>
   Familiarity with Prometheus, Grafana, and SIEM tools (e.g., Wazuh).
  </li>
  <li>
   Advanced Cloudflare (Zero Trust, tunnels, WAF tuning).
  </li>
  <li>
   Backup/DR tooling (Veeam, restic, Bacula).
  </li>
  <li>
   Endpoint management (Intune/MDM), CIS hardening benchmarks.
  </li>
  <li>
   Experience in regulated industries (finance, banking, e-commerce).
  </li>
  <li>
   Knowledge of ISO 27001 and PCI DSS implementation.
  </li>
 </ul>
 <p>
  Interpersonal &amp; Language Skills
 </p>
 <ul>
  <li>
   Strong sense of
   <strong>
    accountability
   </strong>
   and ownership of tasks and outcomes.
  </li>
  <li>
   Proven ability to work effectively in
   <strong>
    team environments
   </strong>
   , collaborating across functions.
  </li>
  <li>
   Excellent
   <strong>
    problem-solving
   </strong>
   and
   <strong>
    adaptability
   </strong>
   in dynamic and complex situations.
  </li>
  <li>
   Clear and professional
   <strong>
    communication skills
   </strong>
   , both written and verbal.
  </li>
  <li>
   <strong>
    Mid to high English proficiency
   </strong>
   required for documentation, meetings, and cross-team collaboration.
  </li>
  <li>
   Ability to manage priorities, meet deadlines, and contribute to a culture of continuous improvement.
  </li>
 </ul>
 <p>
  <br/>
 </p>
</div>


Senior System Administrator

Mars EC

<p>Technical Support Specialist</p><p>We are looking for a Technical Support Specialist who is passionate about technology and enjoys helping customers solve technical issues. The ideal candidate is an excellent communicator with strong analytical skills, a customer-first mindset, and the ability to troubleshoot a wide range of technology-related problems efficiently.</p><p>Key Responsibilities</p><p>Provide technical support to customers via phone, email, and chat.</p><p>Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner.</p><p>Guide customers through step-by-step solutions for hardware, software, and connected device issues.</p><p>Escalate complex technical problems when necessary while ensuring proper follow-up.</p><p>Document customer interactions and technical solutions accurately.</p><p>Maintain a high level of customer satisfaction by delivering exceptional service.</p><p>Stay up to date with product knowledge, troubleshooting procedures, and new technologies.</p><p>Requirements</p><p>Clear and highly understandable spoken English, ideally with little to no noticeable accent.</p><p>Strong troubleshooting and problem-solving skills with the ability to identify root causes and resolve technical issues efficiently.</p><p>Previous experience troubleshooting smart devices, consumer electronics, IoT products, or other technology products is highly preferred.</p><p>Candidates with an engineering degree or other technical educational background will be given priority.</p><p>Excellent customer service skills with strong empathy, logical thinking, and structured communication abilities.</p><p>Ability to explain technical concepts in a simple and customer-friendly manner.</p><p>Strong attention to detail and the ability to work effectively in a fast-paced environment.</p><p>Comfortable using multiple software tools and support platforms simultaneously.</p><p>Ability to work independently as well as collaboratively within a team.</p><p>Preferred Qualifications</p><p>Previous experience in a technical support or help desk role.</p><p>Familiarity with troubleshooting mobile devices, smart home products, networking, or consumer electronics.</p><p>Experience working in a customer support or contact center environment is an advantage.</p><p>What We Offer</p><p>Competitive salary and performance-based incentives.</p><p>Comprehensive training and continuous professional development.</p><p>Career growth opportunities within a dynamic and supportive team.</p><p>A collaborative work environment focused on learning and innovation.</p><p>If you have a passion for technology, enjoy solving complex problems, and are committed to delivering outstanding customer experiences, we'd love to hear from you. Apply today and become part of our growing technical support team.</p><p>Pay: From E&pound;16,000.00 per month</p><p>Work Location: In person</p>

Technical Support Specialist

Explore 23+ Core banking specialist in Giza this August. Find roles across top companies and apply now to boost your career.