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charging support tech sr. specialist

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corporate travel specialist sr specialist

Savills Middle East

<div>
 <strong>
  The Role
  <br/>
  <br/>
 </strong>
 We are seeking a creative and detail-oriented Junior Graphic Designer to join our marketing team. The ideal candidate will support the development of visually compelling materials across digital and print platforms, ensuring brand consistency and high-quality design execution. This is an excellent opportunity for a motivated designer to grow in a fast-paced, professional environment.
 <br/>
 <br/>
 Savills is a globally recognised real estate brand and offers the opportunity for growth and development. We are looking for a motivated and professional individual with an interest in benefiting from the support and experience the brand can offer.
 <br/>
 <br/>
 <strong>
  <strong>
   Key Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Assist in creating visual content for social media, websites, presentations, advertisements, brochures, and event materials.
  </li>
  <li>
   Support the execution of brand campaigns and ensure consistency across all visuals.
  </li>
  <li>
   Adapt master creative concepts into various formats and sizes.
  </li>
  <li>
   Edit and retouch images, source stock photos, and prepare final artwork for production.
  </li>
  <li>
   Collaborate with the marketing team, copywriters, and external agencies when needed.
  </li>
  <li>
   Keep up to date with design trends, tools, and best practices.
  </li>
  <li>
   Organize and manage creative assets and design files.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills, Knowledge And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Bachelor's degree in Graphic Design, Visual Communication, or a related field.
  </li>
  <li>
   0&ndash;2 years of professional experience in graphic design.
  </li>
  <li>
   Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign; After Effects is a plus).
  </li>
  <li>
   Strong sense of layout, typography, color, and attention to detail.
  </li>
  <li>
   Portfolio demonstrating creativity and technical skill.
  </li>
  <li>
   Ability to work under pressure and meet tight deadlines.
  </li>
  <li>
   Basic understanding of printing processes and digital formats.
  </li>
  <li>
   Familiarity with motion graphics or simple animation is a plus.
  </li>
  <li>
   Knowledge of Canva, Figma, or other collaborative design tools.
  </li>
  <li>
   Interest in real estate, architecture, or corporate branding is a bonus.
   <br/>
   <br/>
  </li>
 </ul>
 Over 42,000 people work for us in more than 700 offices all over the world. This breadth of global coverage, combined with specialist services and market insight, means we'll always have an expert who is local to you.
</div>


Junior Graphic Designer

Mars EC

<p>Technical Support Specialist</p><p>We are looking for a Technical Support Specialist who is passionate about technology and enjoys helping customers solve technical issues. The ideal candidate is an excellent communicator with strong analytical skills, a customer-first mindset, and the ability to troubleshoot a wide range of technology-related problems efficiently.</p><p>Key Responsibilities</p><p>Provide technical support to customers via phone, email, and chat.</p><p>Diagnose, troubleshoot, and resolve technical issues in a timely and professional manner.</p><p>Guide customers through step-by-step solutions for hardware, software, and connected device issues.</p><p>Escalate complex technical problems when necessary while ensuring proper follow-up.</p><p>Document customer interactions and technical solutions accurately.</p><p>Maintain a high level of customer satisfaction by delivering exceptional service.</p><p>Stay up to date with product knowledge, troubleshooting procedures, and new technologies.</p><p>Requirements</p><p>Clear and highly understandable spoken English, ideally with little to no noticeable accent.</p><p>Strong troubleshooting and problem-solving skills with the ability to identify root causes and resolve technical issues efficiently.</p><p>Previous experience troubleshooting smart devices, consumer electronics, IoT products, or other technology products is highly preferred.</p><p>Candidates with an engineering degree or other technical educational background will be given priority.</p><p>Excellent customer service skills with strong empathy, logical thinking, and structured communication abilities.</p><p>Ability to explain technical concepts in a simple and customer-friendly manner.</p><p>Strong attention to detail and the ability to work effectively in a fast-paced environment.</p><p>Comfortable using multiple software tools and support platforms simultaneously.</p><p>Ability to work independently as well as collaboratively within a team.</p><p>Preferred Qualifications</p><p>Previous experience in a technical support or help desk role.</p><p>Familiarity with troubleshooting mobile devices, smart home products, networking, or consumer electronics.</p><p>Experience working in a customer support or contact center environment is an advantage.</p><p>What We Offer</p><p>Competitive salary and performance-based incentives.</p><p>Comprehensive training and continuous professional development.</p><p>Career growth opportunities within a dynamic and supportive team.</p><p>A collaborative work environment focused on learning and innovation.</p><p>If you have a passion for technology, enjoy solving complex problems, and are committed to delivering outstanding customer experiences, we'd love to hear from you. Apply today and become part of our growing technical support team.</p><p>Pay: From E&pound;16,000.00 per month</p><p>Work Location: In person</p>

Technical Support Specialist

Orascom Investment Holding

<div>
 <strong>
  Position: AV&amp;L Show Operator
  <br/>
  <br/>
 </strong>
 <strong>
  Organization:
 </strong>
 OSL for Entertainment Projects
 <br/>
 <br/>
 OSL, under Orascom Investment Holdings umbrella, is leading the transformation of the iconic Pyramids Sound &amp; Light Show. Through advanced sound, light, and projection technologies, OSL is reimagining the storytelling of ancient Egypt, offering visitors a multi-sensory, educational, and inspiring experience. This project reinforces Egypt's cultural legacy while positioning the Pyramids as a world-class tourism destination.
 <br/>
 <br/>
 <strong>
  LinkedIn account:
 </strong>
 https://www.linkedin.com/company/osl-for-entertainment-projects/?viewAsMember=true
 <br/>
 <br/>
 <strong>
  Job Description:
  <br/>
  <br/>
 </strong>
 <strong>
  The
  <strong>
   AV&amp;L Show Operator
  </strong>
  is responsible for the daily operation, pre-show preparation, preventive maintenance, and technical execution of integrated Audio, Video, Lighting (AV&amp;L), and Show-Control systems. This role ensures smooth nightly show performances, supports external site events, supervises field operations assistants, and maintains high standards of technical reliability and site safety.
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Key Responsibilities:
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Nightly Show Operations &amp; Cue Execution
  </li>
  <li>
   Show Control: Operate multi-discipline systems (audio routing, video/media servers, projectors, architectural/moving lighting, DMX networks, timecode, and communications) per approved scripts, cues, and timelines.
  </li>
  <li>
   Live System Monitoring: Continuously monitor critical systems during rehearsals and live performances; respond swiftly to technical irregularities to preserve show quality and safety.
  </li>
  <li>
   Independent Execution: Step in to run the complete show independently or substitute for the Senior Operator as needed.
  </li>
  <li>
   Shutdown Protocols: Execute approved post-show system shutdown and securing procedures.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  2. Pre-Show Preparation &amp; Enclosure Oversight
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   System Verification: Perform and document daily pre-show inspections across all AV&amp;L equipment, ensuring required files, presets, routing configurations, and backups are correctly loaded.
  </li>
  <li>
   Enclosure Supervision: Direct operations assistants during the opening and closing of moving-head, lighting, and projection enclosures, verifying proper timing, ventilation, drainage, and weatherization.
  </li>
  <li>
   Immediate Escalation: Report operational issues or safety hazards immediately and coordinate corrective actions with technical leads or suppliers.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  3. Preventive Maintenance &amp; Basic Troubleshooting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Routine Maintenance: Participate in daily, weekly, monthly, and periodic preventive maintenance schedules.
  </li>
  <li>
   Field Inspections: Regularly inspect hardware for faults, overheating, corrosion, dust/moisture ingress, damaged cables, or error codes.
  </li>
  <li>
   First-Level Troubleshooting: Identify signal flow issues, check connections, power-cycle systems safely, load contingent configurations, and swap basic peripherals without making unauthorized system changes.
  </li>
  <li>
   Vendor &amp; Repair Support: Support specialist vendors during updates or repairs; test repaired equipment before re-integrating it into live production.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  4. Status Reporting, Shift Handovers &amp; Team Leadership
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   System Logging: Maintain daily show logs, pre-/post-show checklists, incident reports, and hardware status updates (active faults, temporary workarounds, and pending maintenance).
  </li>
  <li>
   Alternate Team Leadership: Act as the on-duty team leader when assigned, directing systems technicians, power infrastructure technicians, and operations assistants prior to audience admission.
  </li>
  <li>
   Cross-Departmental Alignment: Communicate effectively with site operations, security, and production teams, providing detailed shift handovers until all outstanding issues are resolved.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  5. Special Events &amp; Infrastructure Restoration
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Event Facilitation: Serve as technical lead and backup operator for corporate functions, private events, VIP visits, and external productions outside regular show schedules.
  </li>
  <li>
   System Safeguarding: Ensure temporary event setups do not compromise the integrity, security, or safety of the primary show infrastructure.
  </li>
  <li>
   Post-Event Teardown &amp; Reset: Supervise dismantling of temporary gear, restore original signal patching, settings, and show files, and perform full system test-runs before the next scheduled performance.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  6. Translation System &amp; General Safety Discipline
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Translation Support: Conduct operational checks on translation channels, audio routing, receivers, and charging stations.
  </li>
  <li>
   Safety &amp; Standards: Maintain clean, organized technical areas, strictly observe site safety protocols, and stop any activity that poses a risk to personnel or equipment.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   1-3 years of experience in Engineering, Media Technology, Sound/Lighting, IT/Networks, or related fields.
  </li>
  <li>
   Bachelor's Degree or Technical Diploma in Electrical, Electronics, Communications, Computer Engineering, Media Technology, Theatre Technology, or a related field.
  </li>
  <li>
   Practical experience gained through live events, theatre operations, broadcast, AV integration, theme parks, or relevant university/freelance projects is highly desirable.
  </li>
  <li>
   Very good command of English, both spoken and written, to ensure clear communication in a technical and operational environment.
   <br/>
  </li>
 </ul>
</div>


AV&L Show Operator

Linah Group

<p></p><div><p>A. Resource Ownership &amp; Matrix Moderation</p><ul><li>Oversee and manage the centralized intake system for all incoming asset, facilities, labor, and advisory requests from all internal regional arms and external client segments.
</li><li>Apply strict prioritization rules, balancing seasonal crop timelines and biological urgencies against contractual SLAs to allocate resources without internal bias.
</li><li>Act as the first-line moderator when resource constraints or scheduling deadlocks occur between different farm portfolios, TS teams, or commercial accounts.
</li></ul><p></p><p>B. Capacity Management &amp; Scheduling Optimization</p><ul><li>Maintain an active, real-time digital dashboard tracking the total available hours, locations, and maintenance statuses of all physical shared assets and technical teams.
</li><li>Generate the master weekly and monthly deployment calendars, mapping out optimized logistical routes for machinery and technical engineers to cut fuel overhead and travel downtime.
</li><li>Continuously broadcast capacity forecasts to the Agri-Commercial Unit, flagging upcoming &quot;Inactive&quot; or unutilized equipment/labor windows so they can be immediately monetized in the external market.
</li></ul><p></p><p>C. Governance &amp; System Management</p><ul><li>Enforce the mandatory 14-to-30-day resource booking window for all internal operations to protect scheduling predictability.
</li><li>Oversee the scheduling and ticketing modules of the corporate ERP platform, ensuring all field resource consumption is logged accurately for precise ROI tracking by the Data Analyst.</li></ul><b><br>
Requirements</b><p><br>
B.Sc. in Supply Chain Management, Operations Research, Industrial Engineering, Logistics, or Agribusiness.</p><p>
Expert in MS Excel; high proficiency in BI tools (Power BI, Tableau) and database management.</p><p>
7&ndash;10 years of intensive experience in operations planning, master scheduling, or logistics control centers.</p><p>
Minimum 3+ years operating as a Resource Planner or Planning Manager within a complex, high-volume <b>Matrix Organization</b> (Agribusiness, manufacturing, or heavy logistics sectors highly preferred)</p><p></p><b><br>
Benefits</b><br>
<ul><li>
Social insurance coverage</li><li>
Medical insurance coverage</li></ul></div>

Planning Manager (Resources Planning Management)

Vodafone

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><p>
As a Senior Product Designer/ UX Sr designer, you will play a key role in shaping Vodafone's digital experiences across Mobile Apps, Web, eCommerce, Enterprise, and Digital Services.<br>
You will own the end-to-end product design process, partnering closely with Product Managers, Engineers, Researchers, Analysts, and Business stakeholders to deliver intuitive, accessible, and data-driven customer experiences.<br>
You will transform business problems into simple and scalable digital solutions while ensuring consistency through Vodafone's Design System and design standards. As a senior member of the team, you will mentor designers, influence product strategy, and champion user-centered design across multiple squads.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Job Profile</b></h2>
</div><div><ul><li><b>Product Design</b><br>
<ul><li>Own the complete product design lifecycle from discovery through delivery.</li><li>Translate business objectives and customer needs into intuitive product experiences.</li><li>Produce user flows, customer journeys, wireframes, prototypes, and high-fidelity interfaces.</li><li>Design scalable experiences for mobile applications, responsive web, and enterprise platforms.</li></ul></li><li><b>
Discovery &amp; Research</b><br>
<ul><li>Plan and conduct UX research activities.</li><li>Run usability testing and synthesize findings into actionable recommendations.</li><li>Analyze customer feedback, behavioral analytics, and business KPIs.</li><li>Validate assumptions through experimentation and A/B testing.</li></ul></li><li><b>
Product Strategy</b><br>
<ul><li>Collaborate with Product Managers during product discovery.</li><li>Contribute to product vision, roadmap discussions, and backlog prioritization.</li><li>Balance customer needs with technical feasibility and business value.</li><li>Define success metrics together with Product Owners and Analytics teams.</li></ul></li><li><b>
Delivery</b><br>
<ul><li>Work closely with Engineering during Agile sprints.</li><li>Support implementation through design QA.</li><li>Resolve design issues during development.</li><li>Ensure delivered products match approved design specifications.</li></ul></li><li><b>
Leadership</b><br>
<ul><li>Mentor junior and mid-level Product Designers.</li><li>Review design work and provide constructive feedback.</li><li>Promote design best practices across squads.</li><li>Support hiring, onboarding, and capability development.</li></ul></li><li><b>
Core Responsibilities</b><br>
<ul><li>Lead complex product initiatives independently.</li><li>Own design decisions from concept to launch.</li><li>Create user-centered experiences backed by research and analytics.</li><li>Deliver high-quality prototypes and production-ready UI.</li><li>Facilitate workshops and design thinking sessions.</li><li>Present design rationale to senior stakeholders.</li><li>Drive accessibility and inclusive design.</li><li>Promote experimentation and continuous product improvement.</li><li>Support cross-functional collaboration between Design, Product, Engineering, and Business.</li><li>Help evolve Vodafone's Product Design practice.</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Comptencies and Qualifications</b></h2>
</div><div><p>
Must-Have Technical &amp; Professional Qualifications</p><ul><li>
5&ndash;8 years of experience in Product Design, UX Design, or Digital Product Design.</li><li>
Proven experience designing complex web and mobile applications.</li><li>
Strong portfolio demonstrating end-to-end product design thinking.</li><li>
Experience working within Agile product teams.</li><li>
Design Skills</li><li>
Strong knowledge of:<br>
<ul><li>User-centered Design</li><li>Interaction Design</li><li>Information Architecture</li><li>Visual Design</li><li>Responsive Design</li><li>Mobile Design</li><li>Accessibility (WCAG)</li><li>Design Thinking</li><li>Service Design principles</li><li>Prototyping</li></ul></li><li>
Advanced proficiency in:Figma, FigJam, Prototyping tools,Jira</li><li>
Nice to have: HTML/CSS understanding, AI-assisted design tools, Analytics platforms, Maze / UserTesting, Adobe Creative Suite</li><li>
Required Experience:<br>
<ul><li>Experience delivering digital products from discovery through launch.</li><li>Experience working within Agile squads.</li><li>Experience collaborating with Product Managers and Engineers.</li><li>Experience contributing to Design Systems.</li><li>Experience using analytics to improve product performance.</li><li>Experience presenting work to senior stakeholders.</li></ul></li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Not a perfect fit?</b></h2>
</div><div><p>
Worried that you don&rsquo;t meet all the desired criteria exactly? At Vodafone we are passionate about empowering people and creating a workplace where everyone can thrive, whatever their personal or professional background. If you&rsquo;re excited about this role but your experience doesn&rsquo;t align exactly with every part of the job description, we encourage you to still apply as you may be the right candidate for this role or another opportunity.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

UX Senior Designer

<p></p><div><ul><li>Manage the end-to-end procurement process for indirect goods and services, including but not limited to uniforms, office furniture, office supplies, promotional materials, event requirements, exhibition booths, branding materials, facility-related purchases, and other operational needs.</li><li>
Source, evaluate, and negotiate with suppliers to secure the best value in terms of quality, cost, delivery, and service while ensuring compliance with company standards.</li><li>
Prepare and issue Requests for Quotations (RFQs), evaluate supplier proposals, and recommend the most suitable vendors based on commercial and technical requirements.</li><li>
Create, review, and process purchase orders, ensuring all purchases comply with company procurement policies, budgets, and approval workflows.</li><li>
Prepare and manage supplier contracts, service agreements, and delivery schedules to ensure timely execution of orders.</li><li>
Coordinate with internal stakeholders to understand procurement requirements, specifications, timelines, and project expectations.</li><li>
Monitor supplier performance, including quality, responsiveness, pricing, and delivery, and conduct periodic supplier evaluations.</li><li>
Build and maintain strong relationships with existing suppliers while identifying and qualifying new vendors to support business needs.</li><li>
Coordinate with Finance to ensure timely invoice processing, payment reconciliation, and resolution of pricing or billing discrepancies.</li><li>
Follow up with suppliers to ensure on-time delivery of goods and services, resolving any issues related to delays, shortages, or quality concerns.</li><li>
Coordinate with Warehouse, Administration, and requesting departments to ensure smooth receipt, inspection, and handover of purchased items where applicable.</li><li>
Ensure all procurement documentation, supplier records, contracts, and purchase history are accurately maintained and readily accessible.</li><li>
Support company events, exhibitions, and corporate initiatives by sourcing and coordinating all required materials, services, and vendors.</li><li>
Continuously identify opportunities for cost optimization, supplier consolidation, and process improvements without compromising quality or service levels.</li><li>
Coordinate effectively with cross-functional teams including Finance, Administration, Marketing, HR, Operations, and Warehouse to ensure seamless procurement operations.</li></ul><br>
<b>
Requirements</b><br>
<p></p><ul><li>
Education Level: Bachelor's Degree.</li><li>
Experience: Minimum 2 years of experience in Procurement or Purchasing.</li><li>
Experience in procuring indirect goods and services (e.g., uniforms, furniture, office supplies, events, branding materials) is preferred.</li><li>
Good knowledge of procurement principles and purchasing processes.</li><li>
Excellent communication, interpersonal, and negotiation skills.</li><li>
Strong supplier relationship management and networking abilities.</li><li>
Proficient in Microsoft Office applications.</li><li>
Experience using ERP systems is a plus.</li><li>
Good command of English is preferred.</li></ul><br>
<b>
Benefits</b><br>
<ul><li>
Social insurance coverage</li><li>
Medical insurance coverage</li></ul></div>

Purchasing Specialist

<div><div><div><div><h2 class="jobSectionHeader"><b>Join Us</b></h2>
</div><div><p>
At Vodafone, we&rsquo;re not just shaping the future of connectivity for our customers &ndash; we&rsquo;re shaping the future for everyone who joins our team. When you work with us, you&rsquo;re part of a global mission to connect people, solve complex challenges, and create a sustainable and more inclusive world. If you want to grow your career whilst finding the perfect balance between work and life, Vodafone offers the opportunities to help you belong and make a real impact.</p></div></div><div><div><h2 class="jobSectionHeader"><b>
Role Purpose</b></h2>
</div><div><ul><li>To Handle corrective actions needed for VFE Charging services for Voice, Data and VAS services including all SDPs, AIRs and all related charging application nodes (Charging Interface, Data Handler , ADSL handler) at Vodafone Egypt network for Consumer and Corporate Customers (Tariff Management) experience and assure fastest recovery of unplanned service disruptions and emergencies.</li><li>
Owning Recharge and Refill services, monthly charging Bill Cycle service, prepaid customers Life Cycle. Also responsible about operational KPI&rsquo;s for charging of voice, Data &amp; prepaid services.</li><li>
Assuring timely, best quality and seamless network changes and expansions on Charging services</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Key Accountabilities &amp; Decision Ownership</b></h2>
</div><div><ul><li><b>Charging Support Strategy:</b></li></ul><br>
<p></p><ul><li><ul><li>
Discuss priorities in alignment with department and company strategy</li><li>
Agree objectives and goals to fulfil the strategy.</li><li>
Review quarterly the progress and fine tune the objectives/goals/priorities</li></ul></li></ul><p></p><ul><li><b><br>
Charging Second-Line Support and Emergency management:</b></li></ul><br>
<p></p><ul><li><ul><li>
Handle the SW updates on Charging domain to assure operating on the latest recommended SW level.</li><li>
Responsible for 24/7 system faults, global incidents and corrective maintenance activities execution on prepaid charging Nodes to ensure meeting all Operational KPIs (preventive actions, Fault detection, incident handling , corrective actions and knowledge transfer) to reach minimum MTTR and maintain execution with highest quality standards. In addition to handling all problem management activities to eliminate repetitive incident reoccurrence, Through continuously revamping and modifying Processes</li><li>
Communicate with Charging vendors through regular management meetings with vendors management to assure timely resolution of all critical operational issues, and risks.</li><li>
Responsible of Charging emergencies and assure taking proper and timely decisions to ensure the fastest resolution and least impact on customer experience and VFE network availability.</li></ul></li></ul><p></p><ul><li><b><br>
VFE Charging nodes Integration and configuration Management:</b></li></ul><br>
<p></p><ul><li><ul><li>
Handle integration &amp; acceptance of all Charging new nodes and expansions in MTXs.</li><li>
Apply and own configuration management activities execution on all Charging nodes. Varying from the simplest configuration changes till Largest Scale upgrades, Mega charging Projects and evolution execution. Seeing through all such activities to be done at highest quality standards and ensuring complete adherence to Change management processes and at the same time minimizing any risks associates with such changes on VFE Network through setting and following proper testing procedures before and after changes.</li><li>
Review and ensure VFE targets related to new Promos , Tariffs, products&hellip;etc. are achieved with minimum impact on live network and customer experience.</li></ul></li></ul><p></p><ul><li><b><br>
IT, Finance and Commercial Liaison Lead Cross functional tasks to</b></li></ul><br>
<p></p><ul><li><ul><li>
Recharges and vouchers daily/monthly reports reconciliation</li><li>
stakeholders involvement to ensure harmony and most optimum Voice &amp; Data service delivery. Ensuring SLAs are met and at the same time optimizing and creating new interacting processes.</li></ul></li></ul><p></p><p><b><br>
Vendor Management:</b></p><br>
<p></p><ul><li>
Conduct frequent vendor assessment surveys for quality, timeliness and value added.</li><li>
Assess and plan partnerships/alliances with preferred vendors.</li><li>
Establish effective Vendor Management to ensure that VFE gets excellent value of the money spent.</li><li>
Ensure that the vendors performance meets the business needs and monitor vendors KPIs, as agreed in their (SLAs) and applies penalties for non-compliance cases.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Core Competencies, Knowledge, and Experience</b></h2>
</div><div><ul><li>University Graduate, BSc of Engineering in Telecommunications or Computer science.</li><li>
2-3 years of experience in Telecommunication Industry.</li><li>
Excellent knowledge of telecom/IT industry.</li><li>
Required hands-on experience with different operating systems (Unix, Linux,&hellip;) as system administrator</li><li>
Knowledge in Database maintenance and housekeeping (Oracle, MySql, &hellip;)</li><li>
Programming languages (Java, Perl, PHP, &hellip;)</li><li>
Knowledge of GSM/GPRS network structure.</li><li>
Preferable good knowledge with SS7 &amp; TCP/IP.</li><li>
Very good command of Microsoft office.</li></ul></div></div><div><div><h2 class="jobSectionHeader"><b>
Who we are</b></h2>
</div><div><p>
We are a leading international Telco, serving millions of customers. At Vodafone, we believe that connectivity is a force for good. If we use it for the things that really matter, it can improve people's lives and the world around us. Through our technology we empower people, connecting everyone regardless of who they are or where they live and we protect the planet, whilst helping our customers do the same.</p><p>
Belonging at Vodafone isn't a concept; it's lived, breathed, and cultivated through everything we do. You'll be part of a global and diverse community, with many different minds, abilities, backgrounds and cultures. ;We're committed to increase diversity, ensure equal representation, and make Vodafone a place everyone feels safe, valued and included.</p><p>
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, please refer to https://careers.vodafone.com/application-adjustments/ for guidance.</p><p>
Together we can.</p></div></div></div></div>

Charging Support Tech Sr. Specialist

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