business development executive – call center

call center night shift (freshers can apply!)

business development executive – call center Jobs in Rawalpindi

call center agent (csr) Jobs in Rawalpindi

call center agent (csr)

call center csr (night shift) Jobs in Rawalpindi

call center csr (night shift)

call center job - csr (night shift) Jobs in Rawalpindi

call center job - csr (night shift)

call center night shift (freshers can apply!) Jobs in Rawalpindi

call center supervisor

Strive BPO LLP

Strive Bpo are hiring Call Center Agents (CSR) for our US-based campaign. If you can speak decent English and handle customer calls confidently, you&rsquo;re exactly who we&rsquo;re looking for.What You&rsquo;ll Do<ul><li>Handle outbound calls for the US market</li><li>Answer customer questions clearly and professionally</li><li>Follow scripts and meet daily call targets</li><li>Maintain quality, accuracy, and a positive attitude during shifts</li><li>Work with the team and stay consistent in performance</li></ul>Who Can Apply<ul><li>6 Months to 1 year experience in call center</li><li>Basic to good English communication skills</li><li>Must be available for the night shift</li><li>Punctual, responsible, and willing to learn</li></ul>What We&rsquo;re Offering<ul><li>Night Shift &ndash; Training Provided</li><li>Monthly bonuses + incentives</li><li>Professional environment</li><li>Growth opportunities for serious performers</li><li>Immediate joining for shortlisted candidates</li></ul>Shift Timings<ul><li>Night Shift (US hours) &ndash; Full-time (7:20pm-4:40am)</li><li>Weekly off included</li></ul>Location: 3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiIf you&rsquo;re ready to start earning and grow in a fast-paced call center environment, hit Apply Now and our HR team will contact you.Job Type: Full-time Call / WhatsApp: 0332-0070580 | 051-6134229Work Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthWork Location: In person

Call Center CSR (Night Shift)

Strive BPO

Customer Services Representative, RawalpindiEager to enter the Marketing world? Become the voice of STRIVE BPO , a leading name in Pakistan's telemarketing!We're looking for dynamic individuals to join our team as Customer Engagement Specialists. This is your chance to secure a high-paying job with growth opportunities in the vibrant call center industry.Job Highlights:<ul><li>Position: CSR/ Self Verifiers (Night Shift)</li><li>Experience: 1+ year in US Call Center Sales (Medicare &amp; ACA)</li><li>Skills: Excellent English, strong closing &amp; negotiation</li><li>Shift: Night shift &ndash; US Campaign (7:00pm-4:45am)</li><li>Location: Rawalpindi / Islamabad</li></ul>**Location3rd Floor, Above Bank Alfalah, Saidpur Road, Block E, Asghar Mall Scheme, RawalpindiHow to Apply?*Send your CV/Resume via WhatsApp to +92 332 0070580Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs80,000.00 per monthWork Location: In person

Call Center Job - CSR (Night Shift)

Speak Viral

We are seeking an experienced and motivated Call Centre Team Lead to oversee daily operations, support customer service representatives, and drive performance excellence. The ideal candidate will provide leadership, coaching, and operational oversight to ensure high levels of customer satisfaction, productivity, and quality service delivery.Key ResponsibilitiesTeam Leadership &amp; Supervision<ul><li>Lead, mentor, and motivate a team of call centre agents to achieve individual and team targets.</li><li>Conduct regular performance reviews, one-on-one coaching sessions, and team meetings.</li><li>Monitor call quality and provide constructive feedback to improve service standards.</li><li>Manage attendance, scheduling, and shift planning.</li></ul>Performance Management<ul><li>Track KPIs such as Average Handling Time (AHT), First Call Resolution (FCR), Customer Satisfaction (CSAT), and Service Level Agreements (SLAs).</li><li>Analyze performance reports and implement action plans to improve outcomes.</li><li>Ensure team adherence to company policies, scripts, and compliance guidelines.</li></ul>Customer Experience &amp; Quality Assurance<ul><li>Handle escalated customer complaints and complex queries.</li><li>Ensure high-quality customer interactions through monitoring and quality audits.</li><li>Identify process improvements to enhance customer satisfaction.</li></ul>Training &amp; Development<ul><li>Support onboarding and training of new hires.</li><li>Identify skill gaps and coordinate training initiatives.</li><li>Foster a culture of continuous improvement and learning.</li></ul>Operational Support<ul><li>Collaborate with other departments (HR, Operations, IT) to ensure smooth call centre functioning.</li><li>Assist in workforce planning and forecasting.</li><li>Prepare regular reports for management review.</li></ul>Qualifications &amp; SkillsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business Administration, Communications, or related field (preferred).</li><li>3&ndash;5 years of experience in a call centre or customer service environment.</li><li>At least 1&ndash;2 years of supervisory or team leadership experience.</li></ul>Skills &amp; Competencies<ul><li>Strong leadership and team management abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Analytical and problem-solving skills.</li><li>Proficiency in call centre software, CRM systems, and Microsoft Office Suite.</li><li>Ability to work in a fast-paced, target-driven environment.</li><li>Strong conflict resolution and decision-making skills.</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs120,000.00 per monthApplication Question(s):<ul><li>Will you be able to work in night shift(6pm to 3:30pm)?</li><li>Will you be able to commute to Bahria Town Phase 7 Rawalpindi?</li></ul>Work Location: In person

Call Centre Team Lead

Prime BPO5

job DescriptionResponsibilities<ul><li>Make outbound calls to US customers for verification purposes</li><li>Confirm customer details (name, address, consent, etc.)</li><li>Ensure accuracy of customer information in records</li><li>Follow verification scripts and company guidelines</li><li>Maintain call logs and verification status</li><li>Meet daily call and quality targets</li><li>Report any incorrect or suspicious information to the supervisor</li></ul>Requirements<ul><li>Basic English speaking and understanding</li><li>Fresh and experienced candidates can apply</li><li>Willing to work night shift (USA time zones)</li><li>Basic computer and typing skills</li><li>Clear communication and polite phone etiquette</li><li>Ability to follow scripts and instructions</li></ul>Optional (Nice to Have)<ul><li>Previous call center / BPO experience</li><li>Experience in verification, QA, or customer support</li><li>Familiarity with CRM systems</li></ul>Job Type: Full-timePay: Rs75,000.00 - Rs100,000.00 per monthWork Location: In person

Verification Support Representative-call center

biniTelecom

Job DescriptionWe are seeking an experienced ACA &amp; Medicare Call Center Trainer to deliver training programs for agents handling Affordable Care Act (ACA) and Medicare products. The trainer will support onboarding, compliance, and performance improvement initiatives within the call center.Key Responsibilities<ul><li>Conduct ACA and Medicare training for new and existing agents.</li><li>Ensure compliance with CMS and regulatory guidelines.</li><li>Develop and update training materials.</li><li>Monitor calls and provide coaching and feedback.</li><li>Track training effectiveness and agent performance.</li><li>Stay updated on ACA and Medicare policy changes.</li></ul>Job Requirements<ul><li>Minimum 1 year of experience as a call center trainer (required).</li><li>Minimum 1 year of ACA and Medicare experience (required).</li><li>Excellent communication and presentation skills.</li><li>Experience in coaching, call monitoring, and performance management.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Trainer For Call Center

AQ ENTERPRISES(PVT) LTD.

Urgently Hiring &ndash; Call Center Agents / Customer Sales Representatives (Freshers Welcome) Location: Rawalpindi Company: CallArt BPOCallArt BPO is expanding its team and looking for motivated and energetic individuals to join us as Customer Sales Representatives (CSR). This is a great opportunity for candidates who want to start or grow their career in the call center industry.Job Responsibilities<ul><li>Handle outbound calls professionally</li><li>Communicate with customers and provide service information</li><li>Maintain call records and follow company procedures</li><li>Achieve daily and weekly performance targets</li></ul>Requirements<ul><li>Good English communication skills</li><li>Basic computer knowledge</li><li>Minimum education: Intermediate</li><li>Fresh candidates are encouraged to apply</li><li>Call center experience is a plus but not mandatory</li></ul>What We OfferSalary: PKR 35,000 &ndash; 60,000 + Commission Performance-based bonuses Training for fresh candidates Friendly and professional work environment Career growth opportunitiesJob DetailsShift: Night Shift Location: Rawalpindi (On-site)Apply now on Indeed or send your CV via WhatsApp: 0335-5913146Job Types: Full-time, FresherPay: Rs35,000.00 - Rs100,000.00 per monthWork Location: In person

Night shift- CSR

Three Percent Pakistan

We are hiring with minimum 3 months experienceAIRBAND COMMUNICATIONDate posted: Feb 27 Friday 2025Pay: Rs50,000.00 - Rs120,000.00 per monthJob description:Job Position: Call Center CSR/ Self Verifier#Location: Rawalpindi#Duty Time: Night Shift#Working Hours: 6:00PM 4:00AM#Working Days: 5<ul><li>Handle Outbound calls with US customers, addressing inquiries, checking Eligibility Criteria, and providing product/service support.</li><li>Deliver exceptional customer service with a professional, empathetic, and solution-oriented approach.</li><li>Maintain accurate records of customer interactions and follow up as needed in systems.</li><li>Adhere to company policies, compliance standards, and call center performance metrics..</li></ul>Contact DetailsLocation:Address:AMS, 1st Floor, Maryam hall near Shamshabad metro stop Rawalpindi.Mobile + WhatsApp: 0340 5009002 call from 8pm to 11 pm only.Email: airbandcommunication@gmail.comJob Type: Full-timeWork Location: In personApplication Deadline: 7/03/2026Must be Experienced in Call CenterBenefits: Fix Basic Salary, Incentives, Daily and monthly Bonuses!Pay: Rs50,000.00 - Rs120,000.00 per monthWork Location: In person

Self Verification officer

Explore 78+ Call center supervisor in Rawalpindi this March. Find roles across top companies and apply now to boost your career.