operations manager

logistics coordinator

guest service agent

operations executive

reservation agent

cargo operations agent

Avex Cargo

Job Description <ul>
 <li>Undertake marketing projects for the benefit of our Company. </li>
 <li> Organize creative campaigns and promotional events that can make a difference for our company s success according to trends and customer requirements. </li>
 <li>Passionate for the art of marketing and will have an abundance of ideas for building efficient strategies. </li>
 <li>Must bring forth a strong arsenal of techniques and methods to promote our products, services and public image. </li>
 <li>Goal is to reach out to the market and cultivate the customer s interest in our products and services in ways that strengthen our reputation and facilitate our continuous growth. </li>
 </ul>

Cargo Operations Agent

The Emirates Group

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata is one of the worlds largest air and travel services providers offering ground handling cargo travel and catering retail services at over 130 airports in more than 34 countries across six continents. At dnata we are by your side for the entire travel experience.
As a Cargo Agent, you will perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import)
In this role, you will;
<ul><li>Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
</li><li>Follows the day-to-day operations related to own job
</li><li>Discusses safety concerns openly and reports them to the relevant supervisor
</li><li>Complies with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
</li><li>Guides and assists the team of Loaders and Equipment Operators in cargo handling activities ( build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards
</li><li>Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures
</li><li>Enters data manually or automatically in the cargo systems in a timely manner
</li><li>Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail
</li><li>Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc..) in line with IATA manuals
</li>Performs all related cargo handling activities and operates equipment as required ( Tow Trucks, forklifts, etc) for movement of loads. 
<li>
</li></ul> 
<h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you must meet the below;
<ul><li>Minimum of 10 years of schooling required or Higher Secondary (12 years schooling).
</li><li>2 years of experience in Logistics and Cargo (1 year in case of Higher Secondary education).
</li><li>English level 4.
</li></ul>At Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop their careers. If you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team!
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</div>

Cargo Agent

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata is one of the world&rsquo;s largest air and travel services providers; offering ground handling, cargo, travel and catering &amp; retail services at over 130 airports in more than 34 countries across six continents. At dnata, we are by your side for the entire travel experience.
As Cargo Agent you will have to perform all cargo handling related activities including documentation, customer service, acceptance, delivery, breakdown, build-up, equipment operation and transport to ensure smooth handling of cargo throughout Cargo Operations (Export and Import).
In this role you will:
<ul><li>Follows all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner
</li><li>Follows the day-to-day operations related to own job
</li><li>Discusses safety concerns openly and reports them to the relevant supervisor
</li><li>Complies with relevant safety, quality and environmental management policies, procedures and controls to ensure a healthy and safe work environment
</li><li>Guides and assists the team of Loaders and Equipment Operators in cargo handling activities ( build-up, breakdown, acceptance and delivery, documentation of cargo, courier and mail in line with the standards
</li><li>Inspects and validates against relevant documentation and counts goods at every point of delivery, acceptance, breakdown and build-up to ensure that goods conform to relevant criteria and are dispatched in line with the standard work procedures
</li><li>Enters data manually or automatically in the cargo systems in a timely manner
</li><li>Coordinates with Government Authorities such as Customs, Municipality, Health or Police in an efficient and effective manner to ensure smooth movement of all cargo, courier and mail
</li><li>Handles and loads all special cargo (dangerous goods, live animals, valuable goods, etc.) in line with IATA manuals
</li><li>Performs all related cargo handling activities and operates equipment as required (Tow Trucks, forklifts, etc) for movement of loads.
</li><li>Loads and unloads cargo from ULDs / Aircrafts and Trucks as appropriate in a timely manner.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for this role, you should meet the below requirements:
<ul><li>O level (Minimum of 10 years of schooling required) or Higher Secondary (12 years schooling)
</li><li>Experience of 0-2 years in Logistics and Cargo
</li><li>Good English written and spoken communication
</li><li>Advantage if you have completed these trainings Introductory to Civil Aviation / Cargo Product Knowledge &amp; Documentation / Cargo Special Load Handling /Dangerous Goods / Handling /Basic Airline Security Course / Human Factors for Airport Operations / Ramp safety induction /Cool Chain dnata Cargo / Warehouse safety
</li><li>Valid UAE license for operating equipment.
</li><li>System knowledge of DACS+, CAMSYS would be an advantage.
</li></ul>Our services on the ground keep the world in the air. We&rsquo;re one of the largest air services providers in the world, and you&rsquo;ll find us in over 80 countries offering expertise in ground handling, cargo, travel and flight catering. We&rsquo;re growing fast, and we&rsquo;re looking for people with imagination and creativity to join our team of more than 40,000 people. We want potential stars to help us deliver on the promises our customers make. Be a part of our success story - if you want to join us, visit dnata.com/careers to apply. 
 
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers . Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</div>

Cargo Agent Operations and ULD handling

Job Description <ul>
 <li>Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. </li>
 <li>May determine the quantity and orientation of cargo and compute aircraft center of gravity. </li>
 <li>May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. </li>
 <li>Includes loadmasters</li>
 </ul>

Cargo Operations Manager

DP World

<div>
 
 Job Description
 
 
 
 <ul>
 <li>
 Receive the Vessel file from the output section after vessel completion and ensure that all charges are included according to the CTMS summary and invoice summary.
 </li>
 <li>
 Verify all charges and ensure all is correctly billed, in case of any missing charges or discrepancy, raise manual supplementary invoice for the same and Communicate to supervisor for review and approval.
 </li>
 <li>
 Raise all manual invoices for charges, update the CTMS and email it to supervisor for further action.
 </li>
 <li>
 Raise all manual charges invoices which are not captured in the CTMS automation and ensure the same is update in the system.
 </li>
 <li>
 Ensure that all the generated invoices are checked against the data provided by the Output department and there is no loss of revenue.
 </li>
 <li>
 In case of disputes in invoices from the agents, verify the details and forward to supervisor for further actions.
 </li>
 <li>
 Prepare a billing advice for invoicing, which includes details of the cargo, delays, equipment &amp; gears used and other details chargeable to the agent, raise a supplement invoice for the supplement manifest and forward the invoice to Finance and the agent.
 </li>
 <li>
 Attend to the agent and consignee queries, when required, receive and confirm supplier invoices (Stevedoring) by checking for any errors and forward the same for payment.
 
 
 </li>
 </ul>
 
 Aluminum Billing
 
 
 
 <ul>
 <li>
 Prepare a report consolidating the data regarding Handling, Storage and Lashing and Additional EGA operations, Tarpaulin and Rebinding, overtime and cargo import, confirm with operations update the charges in system and send to Supervisor for approval.
 </li>
 <li>
 Archive the document for reference.
 
 
 </li>
 </ul>
 
 T&amp;D Billing
 
 
 
 <ul>
 <li>
 Update invoices for ray shifting, Weighbridge shifting, Cargo shifting between Terminals, Mafi trailer and Detention charges, ITT shifting charges &amp; share it with supervisor for approval.
 
 
 </li>
 </ul>
 
 About Us
 
 
 
 Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world&rsquo;s trade flow better, changing what&rsquo;s possible for the customers and communities we serve globally.
 
 
 With a dedicated, diverse and professional team of more than 115,000 employees from 160 nationalities, spanning 78 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that&rsquo;s fit for the future.
 
 
 We&rsquo;re rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology &ndash; and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
 
 
 What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we&rsquo;re at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimizing disruptions from the factory floor to the customer&rsquo;s door.
 
 
 DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures &ndash; not just in what we do but also in how we behave.
 
 
 We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what&rsquo;s possible.
 
 
 WE MAKE TRADE FLOW
 
 
</div>

CONTROLLER - BILLING

<div><h5 class="jobSectionHeader">Job Purpose
</h5>dnata is one of the world&rsquo;s largest air and travel services providers; offering ground handling, cargo, travel and catering &amp; retail services at over 130 airports in more than 30 countries across six continents. At dnata, we are by your side for the entire travel experience.
As Service Delivery Manager , you will lead dnata Cargo terminal Operations on shift to achieve a high level of service delivery while ensuring a safe, efficient and cost-effective operation. This role is based full-time in our Dubai office.
In this role, you will: 
<ul><li>Recommend improvements to Cargo Operations standards and procedures and ensure the implementation of these procedures and controls.
</li><li>Identify and manage problem areas within the operation, forward planning, deploying resources and information as required to meet service delivery targets, whilst ensuring that safety, security and costs are maintained at acceptable levels.
</li><li>Coordinate resources on a shift basis to ensure that the SLAs are delivered to customers in collaboration with the Supervisor on shift.
</li><li>Review and manage the performance of direct reports to ensure performance is measured against individual targets.
</li><li>Manage the development of the staff in line with their training needs analysis and career path and provides advice regarding career growth.
</li><li>Ensure that safety briefings are conducted regularly while intervening when there is risk exposure, role model safe behaviours and follows up on corrective actions.
</li><li>Ensure safety of staff and that they have the skills, knowledge, and confidence to work safely by providing support, direction, being a role model for the desired safety behaviours and leading with safety.
</li><li>Manage and maintain an overview of Cargo Operations and stakeholder activities providing co-ordination and leadership to achieve dnata and Cargo objectives.
</li><li>Implement robust service recovery measures to handle customer complaints and service recovery initiatives.
</li><li>Build and maintain relationships with internal and external stakeholders such as such as DOCC, Customs, DAC, Airside Services, Dispatch, Load Control, Group Safety &amp; Security, Airport Police, airline, agent customers.
</li></ul><h5 class="jobSectionHeader">Qualification
</h5>To be considered for the role, you must meet the below requirements:
<ul><li>Relevant Diploma or Degree in Air Cargo OR Cargo Ground Handling.
</li><li>5-8 years of experience in Air Cargo or other logistical Services in an operational position.
</li><li>UAE Driving license or Home Country Driving License.
</li><li>Valid license for operating equipment (Airport Driving Permit)
</li><li>Proficient knowledge of all or some of the following: Cargo Operations/Ramp Operations/ Passenger Services / Baggage Services / Operations Services
</li><li>Proficient knowledge of operational I.T systems (dacs+, camsys, DSSm, ALTARS)
</li><li>Advanced Safety Awareness Skills
</li>Proficient Supervisory Skills 
<li>
</li></ul> 
You&rsquo;ll have an edge if you have:
<ul><li>Strong operational and leadership experience in managing teams in a shift-based environment.
</li><li>Ability to use data for decision-making.
</li></ul>At dnata, part of Emirates Group, we&rsquo;re committed to providing our employees with opportunities to grow and develop in their careers. So if you&rsquo;re looking for a challenging and rewarding opportunity, apply today and join our team! 
 
Recruitment Process and Timeline
dnata is part of Emirates Group, an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your product experience and your career aspirations. If you are shortlisted you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group 
 
<h5 class="jobSectionHeader">Salary &amp; benefits
</h5>Join us in Dubai and enjoy an attractive tax-free salary and travel benefits that are exclusive to our industry, including discounts on flights and hotels stays around the world. You can find out more information about our employee benefits in the Working Here section of our website www.emirates.com/careers . Further information on what&rsquo;s it like to live and work in our cosmopolitan home city, can be found in the Dubai Lifestyle section.</div>

Service Delivery Manager

Turkish Airlines

<div>
 
 
 Job Summary
 
 
 
 As the Turkish Cargo Regional Office at Dubai, we oversee approximately 70 online stations within our network and manage a fleet of 33 freighter aircraft. Our team is responsible for coordinating the cargo aircraft network planning and implementing schedule changes, closely monitoring freighter performance, and producing regular performance reports. We actively track market trends, production volumes, and competitor activities to identify opportunities and maintain a competitive edge.
 
 
 
 
 
 We foster strong relationships with other airlines, manage processes with our sales partners (GSA/ACS), and arrange charter operations from other carriers when Turkish Airlines&rsquo; capacity is insufficient. Additionally, we coordinate participation in industry events such as fairs, conferences, and exhibitions both within the region and internationally. To strengthen customer engagement, we also organize familiarization trips (FAM Trips) for key clients, ensuring they experience our services and capabilities firsthand.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 &bull; Coordinate Cargo and Passenger Schedule related matters.
 
 
 &bull; Manage Interline-related issues.
 
 
 &bull; Handle GSA (General Sales Agent) related matters.
 
 
 &bull; Promote and drive the use of digital sales channels.
 
 
 &bull; Monitor and report market trends.
 
 
 &bull; Coordinate activities related to advertising, communication, events, sponsorships, and promotions.
 
 
 &bull; Create and update Power BI reports.
 
 
 &bull; Evaluate and process ticket requests from loyal customers.
 
 
 &bull; Prepare and update contact lists and mailing groups.
 
 
 &bull; Draft and distribute marketing announcements.
 
 
 
 
 
 
 Requirements
 
 
 
 &bull; Bachelor&rsquo;s degree or higher.
 
 
 &bull; Excellent command of English (both written and spoken); Turkish proficiency is an advantage.
 
 
 &bull; Proficiency in Microsoft Office programs, especially Excel, PowerPoint, and Power BI.
 
 
 &bull; Strong communication, coordination, and organizational skills.
 
 
 &bull; Ability to work independently and manage multiple tasks effectively.
 
 
 
 
 
 
 Additional Information
 
 
 
 &bull; Candidates must have a valid UAE work permit
 
 or
 
 be willing to cover all costs that may arise during the UAE work permit process.
 
 
 
 
 
 
 Benefits
 
 
 
 &bull; Travel Allowance
 
 
 &bull; Private Health Insurance
 
 
 &bull; Flight discounts for employee and family members
 
</div>

Cargo Sales Representative

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