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case manager generalist

Volunteers of America

<div>About Us:
VOALA 
Helping Our Most Vulnerable Change Their Life Stories
Volunteers of America is a non-profit human services organization committed to serving people in need, strengthening families, and building communities. VOALA provides a variety of social services to Los Angeles area communities such as Head Start programs, Upward Bound college prep programs, veterans&rsquo; services, homeless shelters, low-income housing program as well as drug and alcohol rehabilitation. Learn more at www.voala.org.
PAY RATE: $22.91 - $24.12 Per Hour
BENEFITS: VOALA offers competitive medical, dental, vision and retirement benefits.
JOB SUMMARY AND PURPOSE
The Case Manager Generalist provides case management services to clients classified as low acuity. The Case Manager Generalist is the primary point of contact to coordinate services and care for assigned clients. Each Case Manager Generalist handles a caseload of individuals in need of a wide variety of human services resources and provides the full range of services available.
DUTIES AND RESPONSIBILITIES
<ul><li>Conducts comprehensive screenings and assessments with individuals (or families) to collect functional, environmental, psycho-social, financial, employment, housing, educational, and health information, as appropriate
<ul><li>Assess barriers facing the clients and develop a case plan.</li>
<li>Coordinate individualized planning with clients to meet short- and long-term needs.</li>
<li>Provide service linkages and support systems to ensure identified needs are met.</li>
</ul></li><li>Coordinates case conferences with residents, consults with service team, monitors progress of clients on case plan, assists clients to meet the agreed upon goals.</li>
<li>Acts as advocate for client before judicial, community, social service, and administrative bodies as needed; facilitates support groups and client participation as appropriate.</li>
</ul>
ESSENTIAL DUTIES:
<ul> <li>Services for this position must be provided on-site. As a result, the position requires incumbents to report to work on-site each day of active employment.
</li><li>Assessment: through individual meetings on a regular basis and as part of Case Management team develop a detailed plan of action to meet the clients needs, set goals and find the necessary resources to meet those goals</li>
<li>Coaching and Social Support &ndash; accompany participants to activities and services</li>
<li>Coordinate Care and Case Management as part of team, connecting participants to appropriate services</li>
<li>Advocacy for participants before other agencies/community settings</li>
<li>Capacity Building &ndash; motivating participant progress</li>
<li>Outreach and Engagement &ndash; Meet participants and bring into programs</li>
<li>Other duties as required and may be subject to change</li>
</ul>
MANDATED REPORTER
As service providers to the underprivileged and vulnerable in our community, all employees are considered Mandated Reporters, and must report any instance of physical or sexual abuse to proper authorities.
Qualifications
REQUIREMENTS:
<ul><li>Must be able to pass a fingerprint clearance, background check, including criminal history, personal references, employment and education verifications</li>
</ul>
EDUCATION:
<ul><li>HS/GED. Completion of VOALA Case Management training within 6 months of hire.</li>
</ul>
EXPERIENCE:
<ul><li>Minimum 1-year general experience in case management or similar social services role</li>
<li>Or Bachelor&rsquo;s Degree in Social Services related field in lieu of experience</li>
</ul>
PREFERRED QUALIFICATIONS:
<ul><li>Bachelor&rsquo;s Degree (Social Work, Social Services, public administration, public health or related field)</li>
<li>1 year of experience working with target population</li>
<li>HMIS navigation</li>
</ul>
Volunteers of America is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.
This employer participates in E-Verify as required by the federal government and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment.</div>

Case Manager Generalist

Champions In Service of San Fernando Valley and Greater Los Angeles

<div>
 Champions In Service Case Manager
 
 
 
 Job Announcement Date
 
 : March 2, 2026
 
 
 
 Agency
 
 : Champions In Service Job Title Role :
 
 
 Full-Time Case Manager Justice Care Management Program (JCM)
 
 
 
 Hourly Rate :
 
 $29.00 - $32.96
 
 
 
 Opening Date
 
 : March 2, 2026
 
 Closing Date
 
 : Until filled Open Positions : 1
 
 
 
 SUMMARY STATEMENT
 
 
 
 :
 
 
 The Case Manager position is essential in supporting individuals aged 18+ who are transitioning from incarceration back into society. Reporting to the President, Vice President of Programs, and JCM Program Manager, the case manager will provide direct services, outreach, case management, cultural mediation, and advocacy to help participants access critical services and regain control of their health and lives. The case manager will work closely with individuals to navigate complex systems and build a better future, with the ultimate goal of reducing recidivism and promoting recovery. This role is perfect for someone with lived experience, a strong connection to the community, and a passion for supporting others in their reintegration and success. The position requires a high level of independence, selfmotivation, and the ability to effectively engage with participants from diverse backgrounds within their communities.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 Caseload: Manage a caseload of 30 participants, providing individualized support and case management, while ensuring the timely completion of all required documentation.
 </li>
 <li>
 Advocacy and System Navigation: Provide advocacy services for participants, including attending court dates, DCFS meetings, doctor appointments, etc.
 </li>
 <li>
 Documentation: Maintain accurate and organized participant files, documenting activities, progress, and other contract-mandated information including using multiple case management data tracking systems.
 </li>
 <li>
 Reporting: Sharing program data through regular meetings, check-ins, and assessments.
 </li>
 <li>
 Community Engagement: Helping participants connect with community services and activities.
 </li>
 <li>
 Care Plans &amp; Assessments: Coordinate supportive services for clients, ensuring comprehensive and timely follow-up. Provide referrals for participants to extended community-based services and maintain strategies for ongoing resource connections. Conduct extensive client assessments for the purpose of setting goals and tracking progress.
 </li>
 <li>
 Team Participation: Actively contributing to team-building activities within the CIS and RICMS programs, as well as participating in required events during both weekdays and weekends. Represent JCM at community events such as health fairs, forums, and other public functions to increase awareness and engagement.
 </li>
 <li>
 Transportation: be willing to transport clients and use personal vehicle for work purposes.
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Lived Experience: Formerly incarcerated or criminal justice system involved preferred.
 </li>
 <li>
 Education &amp; Experience: High school diploma or equivalent experience in case management, social work, or a similar role.
 </li>
 <li>
 Legal Eligibility: Permanent resident or US citizen with proof of work eligibility. Criminal background check is required for work with children and adolescents.
 </li>
 <li>
 Driver&rsquo;s License and Insurance: Must have valid California Class C Driver's License, minimum automobile insurance, reliable transportation, and be willing to transport clients and use personal vehicle for work purposes.
 </li>
 <li>
 Adaptability and Professionalism: Ability to work independently in a community-based environment, while managing a caseload and meeting program requirements.
 </li>
 <li>
 Proficient in Computer and Data Systems: Experienced with utilizing case management software to track and document client interactions, progress and outcomes. Comfortable with basic computer operations including data entry and general software navigation.
 </li>
 <li>
 Bilingual in Spanish is preferred.
 </li>
 <li>
 Successful completion of a TB test upon hire.
 </li>
 </ul>
</div>

Case Manager

Clinica Romero

<div>Position Title: Case Manager
Department: Care Management Services Department

Position Reports to: Care Management Services Program Manager

Status: Full-time/Non-Union 
 
Summary: The Case Manager works as a team member of the Care Management Services Department that works to provide care management, coordination, and supportive services to Clinica Romero patients. The Case Manager will work with individual patients to develop personal goals, person-centered care plans, and support patients in meeting their goals. The Case Manager will use the &ldquo;whatever it takes&rdquo; approach to help patients get connected to resources and supportive services that support health outcome improvement. This can include, but is not limited to, resources related to transportation, food, specialty medical care, legal services, and housing. The Case Manager will report to the Care Management Services Program Manager. 
Duties and Responsibilities:
<ul>
<li>Provides support, empowerment, education and case management services to patients to ensure improved health outcomes.</li>
<li>Conducts periodic assessments of patient&rsquo;s progress with the developed care plan, related goals, and needed services.</li>
<li>Provides support and assistance to patients with accessing resources in the community.</li>
<li>Educates patients with chronic illness about evidence-based standards of care and self-management of their chronic illness.</li>
<li>Educates patients about the health care system and facilitates relationship building between the two.</li>
<li>Documents work with patients through appropriate record keeping that follows the project&rsquo;s policies and procedures.</li>
<li>Listens attentively to patient needs and suggestions and addresses their issues fairly and professionally, and coordinates with immediate supervisor for supervision.</li>
<li>Develops and maintains strong ties to the community, local community-based organizations, and government program offices.</li>
<li>Links patients to appropriate social service resources and medical care programs, and assists them in completing required paperwork in order to enroll them.</li>
<li>Links patients to specialty healthcare services including but not limited to mental health, substance use disorder, dental, transportation to access healthcare services, and other resources as needed.</li>
<li>Participates in staff meetings, trainings, conferences, program evaluation and program development.</li>
<li>Serves as support to primary care team to ensure patient follows care plan as specified by the primary care provider.</li>
<li>Keeps highly organized files for each patient and enters appropriate data into the clinic&rsquo;s EHR system (Epic).</li>
<li>Participates in case conferencing meetings and other community meetings.</li>
<li>Coordinates with other outreach teams in joint outreach efforts.</li>
<li>Perform follow-ups and wellness checks on existing patients.</li>
<li>Assists and supports patients in maintaining cooperative and effective relationships with case managers and other service providers.</li>
<li>Coordinates social, educational, and other activities/appointments for patients.</li>
<li>Provides specific information about public assistance programs for health and social services to which patients may be entitled.</li>
<li>Develops a written care plan specific to patient needs.</li></ul> 


Qualifications
<ul>
<li>Fluent in Spanish.</li>
<li>Knowledge and experience in social work, healthcare, community outreach, or human services.</li>
<li>Degree from an accredited college or university in social work, human services or a related field (highly preferred).</li>
<li>Must be highly motivated and a self-starter. The ability to communicate with and relate to a diverse group of people including patients, community, and other staff.</li>
<li>Excellent organizational skills and the capability to work in a fast-paced environment.</li>
<li>Strong knowledge of social services and resources.</li>
<li>Effective crisis management skills.</li>
<li>Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook)</li>
<li>Ability to accurately enter data in to CMOAR databases (EPIC/OCHIN)</li>
<li>Valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.</li>
<li>Valid automobile liability insurance.</li>
<li>Travel is required for external homeless outreach events and/or as needed between clinic sites.</li></ul></div>

ECM Case Manager

Law Offices of Ilan N. Rosen Janfaza, A.P.C.

About Us We are a busy plaintiff personal injury law firm committed to delivering excellent results and exceptional client care. We are seeking a proactive Legal Assistant / Case Manager to manage cases from intake through settlement and assist attorneys with litigation support.Position Overview This role is ideal for someone with prior personal injury or litigation experience who thrives in a fast-paced environment, enjoys client communication, and can manage a high-volume caseload with strong attention to detail.Duties &amp; Responsibilities<ul><li>Provide clients with direct and up-to-date case information and consistent case updates</li><li>Serve as a primary point of contact for clients, medical providers, and insurance adjusters</li><li>Manage cases from intake through resolution</li><li>Request and follow up on medical records, bills, liens, and other case documents</li><li>Draft and assist with settlement packages and demand letters</li><li>Schedule attorney-client calls, depositions, mediations, and other case tasks</li><li>Maintain calendaring for court hearings, depositions, and litigation deadlines</li><li>Maintain and organize case files in document management systems</li><li>Assist attorneys with litigation preparation and additional administrative/secretarial tasks as needed</li></ul>Qualifications<ul><li>Proven experience as a Case Manager, or similar role (personal injury preferred)</li><li>Experience handling pre-litigation and/or litigation matters strongly preferred</li><li>Proficiency with document management systems and legal software</li><li>Strong organizational skills with the ability to prioritize and meet deadlines</li><li>Excellent attention to detail and proofreading skills</li><li>Strong written and verbal communication skills</li><li>Ability to manage multiple tasks and a high-volume caseload</li><li>Proficiency in Microsoft Office; familiarity with California litigation procedures is a plus</li></ul>Job Type: Full-timePay: $20.00 - $26.00 per hourExperience:<ul><li>Microsoft Office: 1 year (Preferred)</li></ul>Work Location: In person

Case Manager (Personal Injury Firm)

System One

<div>
 
 
 
 
 
 
 LA&rsquo;s leading non profit agency serving the homeless population is looking for a Case Manager to join their busy team.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 
 The Case Manager is responsible for screening and eligibility, service coordination, and triage for families/Singles seeking services through the Coordinated Entry System for Families/Singles.
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate client&rsquo;s successful transition to permanent housing and coordinate services to foster housing stability during and beyond Time Limited subsidy.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for a caseload of families/Singles ratio (1:35).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for completing monthly follow-ups with families/singles according to caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must create the participant&rsquo;s record in HMIS at the same time the participant is determined to meet program eligibility requirements and enrollments.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete monthly follow-ups (Home, Phone, or Office) with assigned clients from caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update the participant&rsquo;s housing status within twenty-four hours of any change.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Enter all client contact Data into Clarity within 24 hrs. of meeting with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Case Notes to be entered within 24 hours in DAP (Data, Assessment, Plan) form.&nbsp; Additionally, case notes will be detailed and grammatically correct.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Daily Deliverables Report (When working remotely/ if applicable)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Productivity Reports weekly at close of business to direct leads/supervisor on Fridays.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the Housing Team to locate housing and secure housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients apply for units and attend landlord interview with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the client to complete an individualized housing plan and budget to ensure household can sustain housing after the subsidy.&nbsp; Housing Plans must be completed at initial assessment and signed by both the client and staff.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete and update the Monthly Summary Reports and upload them into CLARITY.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Update Status Assessment as needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Upload the Housing Stability Plans and add the Service and case note that coincide.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Attend weekly/monthly case conference meetings.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate and coordinate with DMH, DPSS, LAUSD, WorkSource, and SUD providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients with identifying the most appropriate housing intervention.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare project reports in accordance with funding requirements.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare reports in accordance with program requirements and Division policies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age. (LACDA documentation, when available)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with external agencies for potential long-term subsidies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Internal and external referral linkage.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monthly Field/Home visits or as needed.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Experience, Skills, Education, and Abilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 2+ years of job-related experience working with homeless individuals and families.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Bilingual Spanish (read, write and speak)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 HMIS a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management, and documentation.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience working with homeless families and children, DCFS as well as an experience with placing homeless families into permanent housing.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 LA&rsquo;s leading non profit agency serving the homeless population is looking for a Case Manager to join their busy team.&nbsp;
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Summary
 
 
 
 
 
 
 
 
 
 
 
 The Case Manager is responsible for screening and eligibility, service coordination, and triage for families/Singles seeking services through the Coordinated Entry System for Families/Singles.
 
 
 
 
 
 
 
 
 
 
 
 Essential Functions
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 Coordinate with other project staff and partners to provide housing placement services and supportive services to facilitate client&rsquo;s successful transition to permanent housing and coordinate services to foster housing stability during and beyond Time Limited subsidy.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for a caseload of families/Singles ratio (1:35).
 
 
 
 
 </li>
 <li>
 
 
 
 
 Responsible for completing monthly follow-ups with families/singles according to caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must create the participant&rsquo;s record in HMIS at the same time the participant is determined to meet program eligibility requirements and enrollments.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete monthly follow-ups (Home, Phone, or Office) with assigned clients from caseload.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update the participant&rsquo;s housing status within twenty-four hours of any change.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Staff must update information, track services (i.e., Housing Stability Plan creation/updates) and referrals, and complete case notes on services provided to the participant within 24 hours following the provision of the services.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Enter all client contact Data into Clarity within 24 hrs. of meeting with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Case Notes to be entered within 24 hours in DAP (Data, Assessment, Plan) form.&nbsp; Additionally, case notes will be detailed and grammatically correct.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Daily Deliverables Report (When working remotely/ if applicable)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Submit Productivity Reports weekly at close of business to direct leads/supervisor on Fridays.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the Housing Team to locate housing and secure housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients apply for units and attend landlord interview with the client.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with the client to complete an individualized housing plan and budget to ensure household can sustain housing after the subsidy.&nbsp; Housing Plans must be completed at initial assessment and signed by both the client and staff.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Complete and update the Monthly Summary Reports and upload them into CLARITY.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Update Status Assessment as needed.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Upload the Housing Stability Plans and add the Service and case note that coincide.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Attend weekly/monthly case conference meetings.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Verify program eligibility documents prior to program enrollment and at the time of financial assistance request submission.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Collaborate and coordinate with DMH, DPSS, LAUSD, WorkSource, and SUD providers.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Assist clients with identifying the most appropriate housing intervention.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Coordinate with other staff and collaborative partners to provide ancillary services to achieve housing stability; follow-up with clients weekly, at minimum; maintain interagency consultation, coordination, and referrals as it relates to housing.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain up-to-date and accurate documentation in client files for service coordination/case management, housing placement, rental assistance, and move in assistance.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare project reports in accordance with funding requirements.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Prepare reports in accordance with program requirements and Division policies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Conduct criminal background checks on all pre-eligible applicants and household members over 13 years of age. (LACDA documentation, when available)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Work with external agencies for potential long-term subsidies.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Internal and external referral linkage.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Monthly Field/Home visits or as needed.
 
 
 
 
 </li>
 </ul>
 
 
 
 
 
 
 Experience, Skills, Education, and Abilities:
 
 
 
 
 
 
 <ul>
 <li>
 
 
 
 
 2+ years of job-related experience working with homeless individuals and families.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Bilingual Spanish (read, write and speak)
 
 
 
 
 </li>
 <li>
 
 
 
 
 Working knowledge of Microsoft Word, Excel, and other database programs.
 
 
 
 
 </li>
 <li>
 
 
 
 
 HMIS a plus
 
 
 
 
 </li>
 <li>
 
 
 
 
 Knowledge of resource development, case management, and documentation.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to communicate effectively, both written and orally.
 
 
 
 
 </li>
 <li>
 
 
 
 
 Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds.&nbsp;
 
 
 
 
 </li>
 <li>
 
 
 
 
 Experience working with homeless families and children, DCFS as well as an experience with placing homeless families into permanent housing.
 
 
 
 
 
 
 </li>
 </ul>
 
 Ref: #231-Eng Tampa
</div>

U.S.VETS

<div><div>Case Manager II - Driver Swing Shift</div> 

Salary Range: $24.04 - $25.00 Hourly 
Level: Experienced 
Position Type: Full Time 
Job Shift: Day 
Education Level: 4 Year Degree 
Travel Percentage: Up to 25% 
Category: Nonprofit - Social Services 
 
Description 
Looking for a rewarding position? How would you like to serve those who served? U.S.VETS is the largest nonprofit organization with boots on the ground to combat America's veteran homeless crisis head-on. Our holistic approach delivers intervention and prevention services, including housing, mental health and career programs, and wraparound services. With residential and service sites nationwide, U.S.VETS is uniquely positioned to help veterans and their families successfully transition to civilian life. 
 
With a mission to end veteran homelessness, U.S.VETS is developing housing across the country and expanding vital homeless prevention programs that provide post-9/11 veterans and families with career and mental health services to transition to civilian life successfully. If you are looking for an opportunity to work for a great organization &amp; make a difference, this is the job for you! Come &amp; join our winning team! 
 
Benefits include Paid Vacation, Sick Time, Paid Holidays, Medical, Dental, Vision and Company matching 401K 
 
All applications must be completed in entirety/Local candidates only 
 
Case Manager II - Driver 
 
The Case Manager II reports directly to the Program Coordinator of the U.S.VETS program to which the Case Manager is assigned. This individual is responsible for providing guidance to veterans to achieve their highest level of independence. Case management is a collaborative process which assesses, plans, implements, coordinates, monitors, and evaluates the selection of services to optimally meet each individual clients' needs. 
 
FLSA Classification: Non-Exempt 
 
Responsibilities 
 
For Case Managers of all U.S.VETS Programs: 
<ul>
<li>Assesses veterans referred to the program to include any problems, needs, or barriers identified in the following areas: Housing, Employment, Education/Training, Financial, Sobriety Support/Addiction Treatment, Legal, Family/Social, and Medical/Psychiatric</li>
<li>Coordinates care with VA personnel and other community partners on behalf of clients to for eligibility documentation, mental and physical health services</li>
<li>Facilitates client intake process and compiles client files ensuring all program eligibility documentation is complete</li>
<li>Collaborates with clients to complete Individual Action Plans (IAP)
</li><li>Maintains confidential client files in a professional and timely manner ensuring all forms are the most recently revised versions and in compliance with organization standards; all required documents are present, complete, signed by the client and staff as applicable; and documents are placed in the correct order according to organization standards
</li><li>Meets with clients as specified by program requirements and documents progress notes in Data/Assessment/Plan (DAP) format
</li><li>Reviews and documents updates for IAPs monthly</li>
<li>Completes timely discharge summaries
</li><li>Conducts home visits (whether at project-based units or scattered site) to provide case management services and ensure health and welfare of clients
</li><li>Assists in quality management activities, data collection, and preparing reports</li>
<li>Facilitates client life skills classes
</li><li>Provides specialized case management services and life skills groups/classes to veteran subpopulations as applicable (such as female veterans, disabled veterans, Iraq/Afghanistan veterans, etc.)</li>
<li>Conducts random drug and alcohol screenings of clients</li>
<li>Maintains confidentiality in compliance with the Health Insurance Portability and Accountability Act (HIPAA) standards</li>
<li>Completes accurate and timely data entry into the HMIS system as applicable and other required internal and external databases</li>
<li>Documents client referrals for services</li>
<li>Attends scheduled team meetings and trainings</li>
<li>Maintains and submits time sheets, mileage logs, client expenses, and other required documentation accurately and in a timely fashion</li>
<li>Drive company vehicle for client transportation or other work-related activities.
</li><li>Performs other duties as required</li> 
</ul> 
 
Additional Program-Specific Duties 
 
U.S.VETS has various programs to which a Case Manager may be assigned. These additional program-specific duties are outlined as follows: 
 
For Case Managers working with Transitional Housing Clients: 
<ul>
<li>Focuses on providing case management services that result in clients transitioning to permanent housing</li>
<li>Ensures clients are accounted for daily through contact, bed check, and/or daily sign-in logs
</li><li>Monitors program rent/participant fee compliance to assist clients in prioritizing housing</li>
<li>Additionally, for programs with scattered-site transitional housing such as the Transition In Place (TIP) Program, locates housing units in the community that meet clients' needs</li> 
</ul> 
 
For Case Managers working with Permanent Housing Clients: 
<ul>
<li>Focuses on providing case management services that result in clients obtaining and maintaining permanent housing</li>
<li>For programs with scattered-site permanent housing, locates housing units in the community that meet clients' needs</li>
<li>For programs that serve families with dependent children, ensures that children and youth are enrolled in school and connected to the appropriate services within the community, including early childhood education programs</li> 
</ul> 
 
For Case Managers working with Workforce Clients: 
<ul>
<li>Assists with Workforce Program Assessment and Enrollment processes</li>
<li>Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals</li>
<li>Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services</li>
<li>Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.</li>
<li>Makes presentations of clients' employment backgrounds to prospective employers</li>
<li>Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures</li> 
</ul> 
 
For Case Managers working with SSVF Clients: 
<ul>
<li>May report directly to the SSVF Team Leader if applicable</li>
<li>Conducts rapid rehousing and homeless prevention services for veterans and their families</li>
<li>Works with clients to develop a Housing Stability Plan</li>
<li>Provides case management services to family members in the veteran household</li>
<li>Conducts home visits to provide case management services</li>
<li>Ensures that dependent children are enrolled in school and connected to the appropriate services within the community, including early childhood education programs</li>
<li>Maintains compliance with VA regulations and organization protocols in requesting and distributing Temporary Financial Assistance to third-parties on behalf of veteran households to include cross-referencing HMIS
</li><li>Assists in rapidly placing homeless veteran families into housing</li>
<li>Conduct Rent Reasonableness Testing and ensure Habitability Standards are met for veteran families rental units</li>
<li>Coordinates with VA Grant &amp; Per Diem Transitional Housing Programs for immediate placement of clients and case manages them while they are on the Rapid Rehousing Track of the program</li> 
</ul> 
 
For Case Managers working with Aftercare Case Management programs: 
<ul>
<li>Reports to the Permanent Housing Coordinator for sites with this position. Otherwise reports to the Transitional Housing Coordinator or the Director of Behavioral Health
</li><li>Make home visits by the Case Manager to monitor housing stability</li>
<li>Provide or coordinate educational activities related to meal planning, tenant responsibilities, the use of public transportation, community resources, financial management, development of natural supports</li>
<li>Making referrals to needed services, such as mental health, substance use disorder, medical, and employment services</li>
<li>Participating in case conferencing with other service providers who are working with the veteran</li> 
</ul> 
 
For Case Managers working with Incarcerated Veterans Transition Program (IVTP): 
<ul>
<li>Assists with Program Assessment and Enrollment processes for clients currently in jail/prison or recently released from jail/prison</li>
<li>Works with clients to develop an Individual Employment Development Plan; assesses, alleviates, and reduces any barriers to employment; assists the veteran with the planning of short-term and long-term employment goals to include education and training goals</li>
<li>Provides individualized assistance to clients in developing cover letters, resumes and obtaining other supportive services</li>
<li>Facilitates groups or classes, i.e., Job Placement, Job Retention, Employment Barriers, Computer Skills, Motivation, Money Management, etc.</li>
<li>Makes presentations of clients' employment backgrounds to prospective employers</li>
<li>Learns and maintains knowledge of community employment agencies and procedures, along with any modifications to those procedures</li>
<li>When clients are currently incarcerated, meetings and classes will be conducted in the jail/prison</li>
<li>Ability to pass background for clearance into jails/prisons</li>
<li>Preferred experience working with clients transitioning from jail/prison</li> 
</ul> 
 
For Case Managers with nursing credentials: 
<ul>
<li>Oversee and track infection control protocols; assist with ensuring protocols related to health and wellness are implemented and maintained</li>
<li>Assist with coordinating health testing (i.e. TB, COVID, Flu, etc.) to include mass testing, self-administered testing, any required annual testing, or other testing as instructed and responsible for tracking results
</li><li>Coordinate off site testing with the VA and other healthcare partners as needed</li>
<li>Track any required vitals (i.e. temperature checks) at client intake, daily as determined by policy, or as otherwise required per company policies
</li><li>Conduct brief screenings of clients who present with flu-like symptoms and document screening results and referrals made</li>
<li>Triage any reported client symptoms for appropriate care</li>
<li>Track staff and client isolation/quarantine periods including approval of isolation/quarantine start and end dates and required timeline symptom-free periods for ending isolation/quarantine
</li><li>Serve as liaison with any healthcare partners related to coordination of care to offsite isolation facilities</li>
<li>Daily check-ins with clients in hospital, or isolation/quarantine on or offsite</li>
<li>Assist with medication storage and dissemination
</li><li>Document and submit qualifying services for medical billing</li>
<li>Conduct universal precaution and blood borne pathogen training for staff annually or as frequent as necessary</li> 
</ul> 
 
<ul><li>Coordinate health-related events at site (i.e. health fairs, mobile medical, healthcare classes)</li>
<li>Collaborate with any contracted nurse or other contracted healthcare professional and/or medical labs as needed to carry out these responsibilities</li>
<li>Must have and maintain required nursing credentials as a Licensed Practical Nurse (LPN) and Registered Nurse (RN)</li>
<li>While U.S.VETS may provide trainings that support the maintenance of credentials at the company's discretion, the employee is responsible for maintaining credentials</li> 
</ul> 
 
For Case Managers working with Legals Services for Clients: 
<ul>
<li>Provide information and education to veterans regarding available resources</li>
<li>Conduct assessments of veterans' legal needs and barriers that are restricting them achieving stability</li>
<li>Collaborate with other Case Managers and program staff to ensure wrap around support for veterans</li>
<li>Collaborate with current community partners and seek out external community legal professionals and organizations to secure legal services for veterans as needed</li>
<li>Assist the site leadership with direct service administrative tasks related to the program, such as data entry, reporting, and grant compliance, including follow up and corrections as needed</li>
<li>Maintain accurate and up-to-date client records and case notes in compliance with organizational standards, grant requirements, and confidentiality guidelines</li>
<li>Compile and submit service requests for grant support for allowable legal fees and other allowable costs for services</li>
<li>Maintain a database to track client legal cases, document client legal case status and outcomes</li>
<li>Enroll clients as participants under the legal services grant ensuring program targets for clients served are achieved by outreaching to clients and programs</li> 
</ul> 
 
Qualifications 
Requirements 
<ul>
<li>Bachelor's Degree required. Degree in Social Work, Psychology, Counseling, or other related social service field preferred</li>
<li>Strong oral and written communication skills</li>
<li>Professional manner and appearance</li>
<li>Ability to work independently and within a team</li>
<li>Ability to take direction</li>
<li>Ability to work effectively with diverse group of clients, staff, and community members</li>
<li>Computer proficiency in Microsoft Office 365 applications, email, and internet research</li>
<li>Valid driver's license required, must meet company insurance requirements and complete a provided driver training course</li> 
</ul> 
 
Preferences 
<ul>
<li>Two years of experience in social services or related field preferred
</li><li>Experience working with homeless and/or veterans preferred</li>
<li>Certification in Substance Abuse Counseling preferred</li>
<li>Experience facilitating support groups preferred</li> 
</ul> 
 
NON-DISCRIMINATION POLICY 
 
U.S.VETS subscribes to the principles of Equal Employment Opportunity. U.S.VETS' policy is to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to ancestry, age, color, disability, genetic information, gender identity, gender expression, marital status, medical condition, military or veteran status, national origin, pregnancy, race, religion, sex/gender, sexual orientation, or any other basis prohibited by federal, state, or local law. As an Equal Opportunity Employer, U.S.VETS intends to comply fully with applicable federal, state, and local employment laws, and the information requested on this application will be used only for purposes consistent with those laws.
 
 
AMERICANS WITH DISABILITIES ACT - REQUEST FOR 
 
REASONABLE ACCOMMODATION 
 
In accordance with requirements of the Americans with Disabilities Act, U.S.VETS' policy is to provide reasonable accommodation for applicants requesting accommodation(s) during the application process, so the applicant may be given a full and fair opportunity to be considered for employment. If any candidate needs a reasonable accommodation to participate in the interview process, please notify U.S.VETS in any of the following ways: by calling 213-542-2600, U.S. Mail, or hand deliver to U.S.VETS, 800 West 6th Street, Suite 1505, Los Angeles, CA 90017. Attention: Human Resources - Job Applicant Request.
 
 
OUR MISSION 
 
To end and prevent veteran homelessness. We empower veterans and their families through housing, comprehensive services and advocacy. 
 
Rev. 09/10/24 
 
To apply, visit https://www.paycomonline.net/v4/ats/web.php/portal/AC964D99781EE6B7BAD7D79276AA0397/jobs/138364 
 
jeid-30b62345ff274142990eb14d27157d78</div>

Case Manager II - Driver Swing Shift

Weingart Center

<div><h4 class="jobSectionHeader">AB-109</h4><h4 class="jobSectionHeader">
JOB SUMMARY:</h4>
The Case Manager for Weingart Center provides case management to clients and participants of the program they are assigned. Under the direction of the Program Manager (&ldquo;PM&rdquo;), the Case Manager for each of our Re-Entry Programs will provide supportive services to previously incarcerated persons that are under supervision by various law enforcement agencies that may include probation, parole, pre-trial services, or immigration. The Case Manager will work individually with each client in their assigned caseload and will be available to provide supportive services, as needed, to other participants within Weingart&rsquo;s other Re-Entry Programs.
<h4 class="jobSectionHeader">
PROGRAM REQUIREMENTS:</h4>
Must have knowledge and experience in comprehensive, evidenced-based, and rehabilitative programming for the transitioning of clients from a long-term prison commitment to self-sufficiency.

Must have a current, valid AOD certification from an accredited organization recognized by DHCS with a minimum of one (1) year of full-time experience.

Must be experienced in CBT and thorough understanding of the 12 core functions of treatment.

Must have a high school diploma or GED.

Must be able to pass a CDCR background check.

ESSENTIAL FUNCTIONS INCLUDE, but are not limited to the following:

Provides case management services for each client, including but not limited to:

Conducts a needs assessment that includes basic physical and social needs and develops goals and objectives for client.

Properly documents client file.

Makes appropriate referrals and follows up to assure delivery of service.

Helps develop transition plans, including assistance with housing, aftercare services, etc.

Presents cases weekly for case review and works cooperatively with other program team members.

Networks with other social service agencies and other WCA programs.

Confers with the Program Manager regularly to assess client&rsquo;s participation and revise service plan as needed.

Compiles statistics as determined by Program Manager.

Conducts life skills and motivation sessions.

Is key contact person for the program in the absence of the Program Manager.

Works effectively with co-workers, customers and others by sharing ideas in a constructive and positive manner; listening to and objectively considering the ideas and suggestions from others; keeping commitments; keeping others informed of work progress, timetables and issues constructively to find mutually acceptable and practical business solutions; addressing others by name, title or other respectful identifier, and respecting the diversity of our work force in actions, words and deeds.

And other duties as assigned.
<h4 class="jobSectionHeader">
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:</h4>
Experience in the ethics and delivery of social services to homeless and/or low-income people.

Strong writing skills and the ability to write speeches and articles using original and innovative techniques and styles.

Excellent organizational, interpersonal and communication skills.

Ability to make effective and persuasive speeches and presentations on controversial and complex topics to top management, public groups, and boards of directors.

Computer proficient (working knowledge of word processing and spreadsheet software: Windows, Word, Excel).

Proficiency in working with mathematical concepts such as probability and statistical inference. Ability to apply concepts of fractions, percentages, ratios, and proportions to practical situations.

The ability to manage several projects simultaneously.

Exhibits professional manner when interfacing with professional staff, WCA visitors, contractors, vendors and programs and services providers.

Flexibility in meeting deadlines and adjusting to changing priorities.

Sensitivity to the needs of low income and homeless clients.
<h4 class="jobSectionHeader">
REQUIRED EDUCATION/TRAINING AND EXPERIENCE:</h4>
Bachelor's degree in social services preferred, plus two (2) years&rsquo; relevant social services experience; equivalent experience in exchange for education considered.
<h4 class="jobSectionHeader">
PHYSICAL AND MENTAL REQUIREMENTS AND WORK ENVIRONMENT:</h4>
Standing and sitting for extended periods of time along with being able to move and walk to various locations; climbing, stooping, kneeling, reaching, pulling, pushing, bending, twisting, and lifting (30-35 lbs.), some driving and stair climbing.

Ability to see, hear and talk clearly to receive instruction and give instructions as a director.

Ability to operate a computer efficiently. Must be able to operate all types of office equipment.

Work indoors in a temperature-controlled environment.

Complex reading and writing skills. Ability to read, proof, and analyze complex documents.

High level concentration and attention to detail for extended periods of time required.

Ability to quickly organize and communicate thoughts and to understand communications from others.

Ability to work independently, with others, around others, have verbal contact with others, face-to-face contact with others, prioritize work and make decisions.

Ability to communicate effectively with individuals in the organization, on the Board, and outside providers and consultants.

Must be fully vaccinated against COVID-19 as defined by CDC.
<h4 class="jobSectionHeader">
About WEINGART CENTER ASSOCIATION</h4>
As one of the best comprehensive human services organizations in the western United States, Weingart Center is committed to removing barriers that keep people from housing. With multiple Interim and Permanent Supportive Housing solutions throughout the greater Los Angeles area, Weingart Center addresses the needs of seniors, Veterans, women, members of the LGBTQAI+ community, the formerly incarcerated, and many others experiencing homelessness. All Weingart Center housing solutions include comprehensive wraparound services, which are designed to help clients overcome challenges and clear the way for a fulfilling life.</div>

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