sales executive

head of sales

sales manager

tele-sales manager

channel sales manager

FTT Group of Companies

<p><b>We are seeking a dynamic and results-driven Channel Salesman to manage and grow our network of distributors, resellers, and channel partners for IT cables.</b></p><p><b>Key Responsibilities:</b></p><ul><li><b>Identify, onboard, and maintain relationships with distributors, resellers, and retail partners.</b></li><li><b>Promote and sell a wide range of IT cable products</b></li><li><b>Achieve monthly and quarterly sales targets through effective channel management.</b></li><li><b>Regularly visit partners to ensure product availability, visibility, and promotional support.</b></li><li><b>Negotiate pricing, discounts, and commercial terms with partners within defined margins.</b></li><li><b>Coordinate with logistics and warehouse teams to ensure timely deliveries.</b></li><li><b>Monitor competitor activities, pricing, and promotions in the market.</b></li><li><b>Conduct product training and marketing support to boost sales at channel partner locations.</b></li><li><b>Prepare and submit daily/weekly sales reports and forecast data to the Sales Manager.</b></li><li><b>Attend trade shows, exhibitions, and industry events to promote brand visibility.</b></li></ul><p><b>Requirements:</b></p><ul><li><b>Proven experience (2&ndash;5 years) in channel sales, preferably in IT hardware or cables.</b></li><li><b>Strong knowledge of structured cabling, passive components, and consumer electronics accessories.</b></li><li><b>Excellent communication, negotiation, and interpersonal skills.</b></li><li><b>Ability to work independently and manage multiple accounts.</b></li><li><b>Valid Bahrain driving license (if applicable).</b></li><li><b>Proficiency in Microsoft Office; ERP knowledge is an advantage.</b></li></ul><p><b>Preferred Qualities:</b></p><ul><li><b>Self-motivated and target-oriented.</b></li><li><b>Strong network within the IT hardware distribution or retail market.</b></li><li><b>Familiarity with regional markets in the Bahrain.</b></li></ul><p>Job Type: Full-time</p><p>Work Location: On the road</p><p>Application Deadline: 01/11/2025<br/>Expected Start Date: 01/11/2025</p>

Channel Sales Manager

Arab Business Machine

<div>
 Date: Oct 9, 2025
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 Manama, BH
 <br/>
 <br/>
 Company: ARAB BUSINESS MACHINE - BAHRAIN W.L.L
 <br/>
 <br/>
 Req ID: 2087
 <br/>
 <br/>
 <strong>
  Job Title
  <br/>
  <br/>
 </strong>
 <strong>
  Account Manager
  <br/>
  <br/>
 </strong>
 <strong>
  Job Scope
  <br/>
  <br/>
 </strong>
 The Account Manager is accountable for the promotion of the company products/services, through a well-defined strategy and sound partnerships with existing/potential partners. S/He works towards optimizing sales volumes and champions marketing programs.
 <br/>
 <br/>
 <strong>
  Main Duties And Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Define and implement the strategy and roadmap of the assigned products/services line in alignment with the management team
  </li>
  <li>
   Lead the partners&rsquo; relations in alignment with the company&rsquo;s management and strategy
  </li>
  <li>
   Develop and maintain relationships with new and existing channels/clients to expand sales in the assigned territory
  </li>
  <li>
   Build and maintain a solid channel/customer database, analyze data and develop metrics evaluating loyalty and new opportunities
  </li>
  <li>
   Specify market requirements for current and future products/services by conducting market research supported by on-going visits to existing and potential customers
  </li>
  <li>
   Execute and supervise the entire sales cycle from quotation to collection
  </li>
  <li>
   Track credit and/or payment performance, review outstanding settlements and manage resolutions accordingly
  </li>
  <li>
   Generate sales for the entire product/service line in terms of long-term revenue and profitability
  </li>
  <li>
   Develop and deliver accurate sales forecasts and market development reports in line with business objectives
  </li>
  <li>
   Oversee the implementation of targeted programs and marketing activities, monitor progress and raise recommendations as and when necessary
  </li>
  <li>
   Promote the company and its services within the Region.
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Position Requirements
  <br/>
  <br/>
 </strong>
 <strong>
  Education
  <br/>
  <br/>
 </strong>
 Bachelor&rsquo;s degree in Business Administration, Sales or any other related field.
 <br/>
 <br/>
 <strong>
  Experience
  <br/>
  <br/>
 </strong>
 3 to 5 years of relevant experience.
 <br/>
 <br/>
</div>


Account Manager

Hilti Group

<div><div><div><div><p>WHAT'S THE ROLE?
</p><p>As an Account Manager, you will be the face of Hilti, you&rsquo;ll be out in the field, building strong direct relationships with customers across construction sites, offices, and warehouses. You&rsquo;ll deliver tailored Hilti solutions, driving growth by using our innovative tools, software, and services to build real, value-driven partnerships and improve operational efficiency. You'll also proactively identify and develop new business opportunities within the BC Mid-Market segments across Bahran.</p>
<p>WHO IS HILTI?</p>
<p>Hilti is where innovation is improving productivity, safety and sustainability in the global construction industry, and beyond. Where strong customer relationships are creating solutions that build a better future. Where there is pride and a sense of belonging across our 120 locations, carrying right into our lives and homes. Where people are exploring possibilities, leveraging their potential, owning their personal development and growing lasting careers.</p>
<p>WHAT DOES THE ROLE INVOLVE?</p>
<p>As an Account Manager, you&rsquo;ll be visiting our customers in BC Mid-Market, wherever they&rsquo;re busy working, to find out how we can help them. You could find yourself on construction sites and or in offices and warehouses.<br>
<br>
<br>
</p><ul><li>Develop and execute strategic sales plans using a solution-based approach.
</li><li>Identify, pursue, and manage sales opportunities to achieve territory targets.
</li><li>Build strong relationships with channel partners, contractors, and end users.
</li><li>Monitor market trends and competitor activities to inform tactical actions.
</li><li>Drive growth of key products and ensure successful new product introductions.
</li><li>Deliver product demonstrations, training, and technical support to customers.
</li><li>Manage customer portfolios and ensure high service levels.
</li><li>Gather market intelligence and provide regular performance reports.
</li><li>Collaborate with internal teams and report to the Regional Sales Manager.
</li></ul><br>
<b>93% of our people say they&rsquo;re proud to work for Hilti, thanks to the quality of our products and the way we look after our people.
</b><p></p><div><p><b>Year upon year we are recognized as one of the top 'Great Place to Work' employers, both globally and locally. And when you meet us you'll understand why. We have a diverse team of people with a variety of nationalities, backgrounds and experiences. Success at Hilti is down to teamwork and ability, no matter where you&rsquo;re from.</b></p><b>
</b></div><p>WHAT DO WE OFFER?</p>
<p>At Hilti, you&rsquo;ll be part of something truly special &ndash; a place where you can grow, be inspired every day, and feel surrounded by colleagues who support you. Here, your hard work is always recognized, and your results are rewarded.
</p><ul><li>Competitive salary and industry-leading bonus structure.
</li><li>Comprehensive Sales Onboarding Program and ongoing 1:1 coaching.
</li><li>Opportunities to grow, change careers, and advance across 120+ global locations.
</li><li>21 days of annual leave (excluding public holidays), plus a day off for your birthday and 3 days of religious leave each year.
</li><li>A strong emphasis on work-life balance and well-being, so you can thrive both personally and professionally.
</li><li>Fast-track career growth with promotions based on performance.
</li><li>Be part of a global brand with a local heart.
</li></ul><p></p><p>WHAT YOU NEED IS:</p><br>
<p></p><br>
<ul><li>Bahraini national
</li><li>Bachelor&rsquo;s degree, Engineering degree is a plus
</li><li>Minimum 2 years of professional / technical sales experience
</li><li>Building construction or similar industry experience is required.
</li><li>Demonstrated ability to develop engaged customer relationships
</li><li>Proficient communicator in English and Arabic (written and verbal)
</li><li>Valid Driver&rsquo;s License
</li><li>Available for in-person interviews in Bahrain
</li></ul><p></p><p>WHY SHOULD YOU APPLY?</p>
<p><b>See what a day in the life looks like </b>Life as an Account Manager video to learn more about this exciting role and what it&rsquo;s like to work at Hilti Middle East.</p>
<p></p><p>We look forward to receiving your application!</p>
</div></div><div><div><p><b>APPLY NOW</b></p>
<div></div><div><div><b>Share</b></div><b>
</b></div><div></div><div><div><div><b>Save</b></div></div></div></div></div></div></div>

Air Arabia

<p></p><div><div><div><div><div><b>Date: </b>21 Oct 2025
</div></div></div></div><div><div><div><div><b>Company: </b>Air Arabia PJSC (G9)
</div></div></div></div><div><div><div><div><b>Location:
</b>Manama, BH
</div></div></div></div><div><div><div><div><b>Country: </b>BH
</div></div></div></div><div></div><div><div><div><div><div><div><div><div><b>Job Purpose</b></div>
</div><div><div>
To support the Contact Center section across the entire network by handling customers&rsquo; inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.</div></div></div><div><div><div><b>
Key Result Responsibilities</b></div>
</div><div><div><ul><li>Handles customers&rsquo; enquiries, requests and complaints in a positive effective manner whilst ensuring company&rsquo;s branding and corporate image are reflected in a positive manner and as per approved quality standards.</li></ul>
<ul><li>Responds to customers&rsquo; incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.</li></ul>
<ul><li>Provides accurate information about the company&rsquo;s products and services; processes travel bookings, modifications and cancellations on reservations.</li></ul>
<ul><li>Handles customers&rsquo; complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li></ul>
<ul><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li></ul>
<ul><li>Promotes the company&rsquo;s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li></ul>
<ul><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li></ul>
<ul><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li></ul>
<ul><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.</li></ul>
<ul><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li></ul>
<ul><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul>
</div></div></div><div><div><div><b>Qualifications (Academic, training, languages)</b></div>
</div><div><ul><li>High School/Diploma or equivalent.</li>
<li>Capable of using technology systems and tools such as Microsoft Office.</li>
<li>Good in English &amp; Arabic Languages.</li>
</ul></div></div><div><div><div><b>Work Experience</b></div>
</div><div><ul><li>Previous call center experience is required for this role; additional experience in customer service will be considered an advantage</li>
<li>Capability of understanding market trends and channeling them leading to effective customer care solutions.</li>
<li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li>
<li>Capable of understanding customers&rsquo; problems and direct them in the right channel.</li>
<li>Ability to work for long hours and under pressure.</li>
<li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li>
<li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul></div></div></div></div></div></div></div></div><p></p>

Call Center Agent - Bahrain

<div>
 Date: 21 Oct 2025
 <br/>
 <br/>
 Company: Air Arabia PJSC (G9)
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 Manama, BH
 <br/>
 <br/>
 Country: BH
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 To support the Contact Center section across the entire network by handling customers&rsquo; inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 <br/>
 <br/>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handles customers&rsquo; enquiries, requests and complaints in a positive effective manner whilst ensuring company&rsquo;s branding and corporate image are reflected in a positive manner and as per approved quality standards.
  </li>
  <li>
   Responds to customers&rsquo; incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
  </li>
  <li>
   Provides accurate information about the company&rsquo;s products and services; processes travel bookings, modifications and cancellations on reservations.
  </li>
  <li>
   Handles customers&rsquo; complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
  </li>
  <li>
   As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.
  </li>
  <li>
   Promotes the company&rsquo;s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
  </li>
  <li>
   Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
  </li>
  <li>
   Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.
  </li>
  <li>
   Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.
  </li>
  <li>
   Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.
  </li>
  <li>
   Performs any additional responsibilities as advised by the Line Manager/Supervisor.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School/Diploma or equivalent.
  </li>
  <li>
   Capable of using technology systems and tools such as Microsoft Office.
  </li>
  <li>
   Good in English &amp; Arabic Languages.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous call center experience is required for this role; additional experience in customer service will be considered an advantage
  </li>
  <li>
   Capability of understanding market trends and channeling them leading to effective customer care solutions.
  </li>
  <li>
   Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
  </li>
  <li>
   Capable of understanding customers&rsquo; problems and direct them in the right channel.
  </li>
  <li>
   Ability to work for long hours and under pressure.
  </li>
  <li>
   Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
  </li>
  <li>
   Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
  </li>
 </ul>
</div>


Zain Bahrain

<div>
 <strong>
  About The Role
  <br/>
  <br/>
 </strong>
 The
 <strong>
  Sr. Manager, Digital Strategy &amp; Performance
 </strong>
 is responsible for leading the development and execution of digital strategies to enhance business performance and drive growth. This role involves leveraging data-driven insights to optimize digital channels, improve user experiences, and ensure alignment with overall business objectives. The Sr. Manager will monitor key performance indicators (KPIs), analyze digital performance metrics, and provide actionable recommendations to enhance the impact of digital initiatives. The ideal candidate brings extensive expertise in managing digital ecosystems, implementing performance optimization strategies, and contributing to business transformation through innovative digital solutions.
 <br/>
 <br/>
 Main Responsibilities &amp; Duties
 <br/>
 <br/>
 <strong>
  Digital Strategy &amp; Transformation
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Develop and implement a comprehensive digital strategy focused on modernizing telecom services, introducing digital-first customer experiences, and creating new revenue channels through digital products.
  </li>
  <li>
   Identify emerging digital trends (e.g., AI, ML, blockchain) that can be leveraged to optimize operations, reduce costs, and create competitive advantages.
  </li>
  <li>
   Assess and elevate the organization&rsquo;s digital maturity by identifying gaps, setting benchmarks, and developing a roadmap for achieving digital excellence.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Performance Analysis &amp; Reporting
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Monitor and analyze the performance of digital marketing channels, including paid media, SEO, social media, email marketing, and website traffic.
  </li>
  <li>
   Develop comprehensive dashboards and performance reports to track KPIs, ROI, and the effectiveness of digital marketing strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Digital Campaign Optimization
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Identify trends, anomalies, and opportunities to optimize campaigns and maximize marketing ROI.
  </li>
  <li>
   Recommend strategies for improving customer engagement, lead generation, and conversion rates across digital platforms.
  </li>
  <li>
   Implement A/B testing and multivariate testing to validate hypotheses and refine targeting strategies.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Digital Experience Enhancement
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Leverage insights to refine digital touchpoints and enhance the overall digital experience across web, mobile, and other digital properties.
  </li>
  <li>
   Ensure a seamless and engaging user journey, working closely with UX/UI teams to help optimize landing pages, content placement, and design elements.
  </li>
  <li>
   Use customer behavior data and journey mapping to uncover pain points and opportunities for improving digital interactions.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Insights &amp; Strategic Recommendations
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Translate complex data sets into actionable insights and recommendations for marketing and business teams.
  </li>
  <li>
   Use data to uncover customer behavior trends, preferences, and pain points to support user experience (UX) optimization.
  </li>
  <li>
   Advise on budget allocation and digital investment based on performance insights.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Collaboration &amp; Stakeholder Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Partner with marketing, product, and data teams to align on KPIs, objectives, and performance measurement frameworks.
  </li>
  <li>
   Work closely with digital marketing teams to guide strategy based on insights, ensuring continuous improvement and alignment with business goals.
  </li>
  <li>
   Lead performance reviews and optimization workshops with internal teams and external parties.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Data Management &amp; Tool Utilization
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Manage data sources and integrate analytics and business intelligence tools in coordination with the BI team.
  </li>
  <li>
   Utilize customer engagement platforms for campaign orchestration, execution, and measurement.
  </li>
  <li>
   Work with mobile measurement solutions for attribution tracking and evaluating mobile performance.
  </li>
  <li>
   Integrate workflow automation tools to streamline processes and ensure seamless data connectivity across platforms.
  </li>
  <li>
   Leverage application performance monitoring solutions to track platform performance, identify bottlenecks, and optimize the technical performance of web and mobile applications.
  </li>
  <li>
   Oversee data collection processes and ensure the accuracy and integrity of tracking and reporting across all digital assets.
  </li>
  <li>
   Stay updated on industry trends and adopt emerging tools to enhance performance measurement and generate actionable insights.
   <br/>
   <br/>
  </li>
 </ul>
 Skills and Knowledge
 <br/>
 <br/>
 <ul>
  <li>
   Analytical mindset with a data-driven approach to problem-solving.
  </li>
  <li>
   Strong understanding of digital channels and customer experience management.
  </li>
  <li>
   Ability to manage large datasets and extract actionable business insights.
  </li>
  <li>
   Expertise in creating visualizations, dashboards, and performance reports.
  </li>
  <li>
   Comprehensive knowledge of digital marketing strategies, tools, and industry best practices.
  </li>
  <li>
   Proficiency with analytics platforms and tools such as business intelligence software, customer engagement platforms, and application performance monitoring solutions.
  </li>
  <li>
   Excellent communication and presentation skills, with the ability to translate complex, data-driven insights into actionable recommendations for non-technical stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 Education and Experience
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Marketing, Business, Data Science, or a related field / Experience.
  </li>
  <li>
   10 - 15 years of experience in digital marketing analytics, digital channel.
  </li>
  <li>
   Proven track record in managing multi-channel digital campaigns and optimizing digital experiences to enhance customer engagement.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Application Process
  <br/>
  <br/>
 </strong>
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 <br/>
 <br/>
 <ul>
  <li>
   Resume/CV
  </li>
  <li>
   Passport-size photograph
  </li>
  <li>
   Highest Education Qualification
  </li>
 </ul>
</div>


ZAIN1475 - Sr. Manager, Digital Strategy & Performance

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 <br/>
 <br/>
 <strong>
  <strong>
   Job Description
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Role Summary
  <br/>
  <br/>
 </strong>
 <strong>
  Own and accelerate growth for talabat Bahrain across Food (Restaurants) and Q-Commerce (QC) by driving ROI-positive campaigns, an always-on seasonal calendar, and best-in-class lifecycle marketing. You&rsquo;ll grow MAU, acquire and reactivate users, and generate demand through sharp customer segmentation, data-driven CRM, and performance marketing&mdash;while coaching a high-performing team.
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Key Responsibilities
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Campaigns &amp; Seasonal Calendar
  </li>
  <ul>
   <li>
    Plan and execute the Food &amp; QC annual seasonal calendar (Ramadan, Back-to-School, National Days, sports moments, etc.) with clear hypotheses, budgets, and ROI targets.
   </li>
   <li>
    Build campaign playbooks and A/B tests (offers, creatives, channels, landing flows) to improve conversion and basket size.
   </li>
  </ul>
  <li>
   ROI &amp; Performance Management
  </li>
  <ul>
   <li>
    Own channel mix, budgets, and forecasts across paid, owned, and earned; optimize for ROAS, CAC, LTV, payback period, and voucher efficiency.
   </li>
   <li>
    Implement rigorous post-mortems and incrementality measurement (geo-tests, holdouts).
   </li>
  </ul>
  <li>
   Customer Segmentation
  </li>
  <ul>
   <li>
    Define actionable segments (new, dormant, high-value, category explorers, QC-first, etc.) and design journeys to improve activation, frequency, and retention.
   </li>
   <li>
    Partner with Analytics to build cohorts and propensity models for upsell/cross-sell (e.g., Food &rarr; QC).
   </li>
  </ul>
  <li>
   CRM / Lifecycle Marketing
  </li>
  <ul>
   <li>
    Own CRM strategy and execution (push, in-app, email, SMS, WhatsApp), including journey orchestration, triggers, and personalization.
   </li>
   <li>
    Manage creative/offer testing and guardrails (fatigue, opt-outs, send time).
   </li>
  </ul>
  <li>
   MAU Growth &amp; User Acquisition
  </li>
  <ul>
   <li>
    Scale app installs and re-installs via performance channels (Meta, Google UAC, TikTok, Snap), OEM/app stores, affiliates, and partnerships.
   </li>
   <li>
    Align paid with ASO and on-site conversion optimizations to lift install-to-order rates.
   </li>
  </ul>
  <li>
   Demand Generation
  </li>
  <ul>
   <li>
    Launch category and merchant-led programs (new store launches, exclusives, bundles, subscriptions) to stimulate orders and GMV.
   </li>
   <li>
    Collaborate with Sales, tMart, and Local Stores to match demand spikes with supply and last-mile readiness.
   </li>
  </ul>
  <li>
   Team Leadership
  </li>
  <ul>
   <li>
    Lead, coach, and develop 2 Senior Specialists.
   </li>
  </ul>
  <li>
   Compliance &amp; Brand
  </li>
  <ul>
   <li>
    Ensure data privacy, consent management, and anti-spam compliance; uphold brand guidelines and safety standards.
    <br/>
   </li>
  </ul>
 </ul>
 <strong>
  <strong>
   Qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <strong>
  Success Metrics (KPIs)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   MAU growth and orders per MAU
  </li>
  <li>
   New user and reactivation volume; CAC &amp; CAC payback
  </li>
  <li>
   Retention &amp; frequency (D7/D30 reorder rate, cohort survival)
  </li>
  <li>
   ROAS/ROI by channel and campaign; voucher efficiency
  </li>
  <li>
   CRM open/CTR, conversion, churn/opt-out rate, uplift vs. control
  </li>
  <li>
   GMV, AOV, and category mix (Food vs. QC)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Attribution &amp; tracking health (match rates, data completeness)
  <br/>
  <br/>
 </strong>
 <strong>
  <strong>
   Qualifications
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   5&ndash;8 years in growth/performance marketing or CRM/lifecycle for a consumer app/marketplace (food delivery, q-commerce, ride-hailing, or e-commerce preferred).
  </li>
  <li>
   Proven ownership of MAU, CAC/LTV, and retention with strong ROI outcomes.
  </li>
  <li>
   Experience building and leading small, high-impact teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  <strong>
   Skills &amp; Tools
   <br/>
   <br/>
  </strong>
 </strong>
 <ul>
  <li>
   Strong quantitative skills; comfortable with funnel analytics, cohorting, and experimentation.
  </li>
  <li>
   Hands-on with mobile attribution (AppsFlyer/Adjust), analytics (Firebase, GA4, Amplitude/Looker/Tableau; basic SQL a plus).
  </li>
  <li>
   CRM platforms (e.g., Braze/Iterable/Leanplum) and journey orchestration.
  </li>
  <li>
   Performance channels: Google UAC, Meta, TikTok, Snap, OEM.
  </li>
  <li>
   Excellent brief writing, creative testing, and stakeholder management.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Nice to Have
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Experience in MENA markets and seasonal/event-driven growth.
  </li>
  <li>
   Familiarity with subscription/loyalty mechanics and partnership marketing.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Background in pricing/promo science and incrementality testing.
 </strong>
</div>


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