technical support engineer Jobs in Karachi

technical support engineer

customer support executive Jobs in Karachi

customer support executive

customer support representative Jobs in Karachi

customer support representative

customer service executive Jobs in Karachi

customer service executive

it support engineer

chat support executive team lead female

zyltech digital 

Urgent Hiring: Chat Support Executive (Female Team Leads)Company: Zyltech DigitalLocation: Gulshan-e-IqbalShift: Morning Shift (09:00 AM- 5:00 PM)About the Role:Zyltech Digital is actively hiring driven and enthusiastic Sales Executives to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chat.Provide clear, detailed, and accurate information about our products/services.Promote Zyltech&rsquo;s offerings and successfully close sales.Consistently achieve individual and team sales targets.Resolve customer issues with a positive, solution-focused approach.Fixed MORNING SHIFT: 09:00 AM to 5:00 PMCompensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!Job Types: Full-time - Relevant Experience in Twitch/Discord Campaign, 1-2 years of Experience.Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: Gulshan-e-Iqbal, Main University Road.**How to Apply**:Interested candidates are encouraged to apply by sending their resume to WhatsApp +92 308 6657770Job Types: Full-time, FresherPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: On the road

Chat Support Executive - team lead (Female)

Teksoft Solutions

Job Title: Back-End Support Executive (Clinical Operations) &mdash; Night ShiftLocation: Gulshan-e-Iqbal, Block 4, Karachi (Onsite)Qualification: MBBS requiredAbout the RoleWe support US-based physicians caring for patients in hospitals, Skilled Nursing Facilities (SNF), Assisted Living Facilities (ALF), and home-based/telehealth programs. As a Back-End Support Executive, you will work the night shift to review patient information across multiple EHRs, prepare concise clinical notes, and escalate priority issues to the on-call US doctor in real time (primarily via Google Chat voice/text).Key Responsibilities<ul><li>Chart Review &amp; Data Abstraction</li><li>Review admission notes, progress notes, vitals, I/O, labs, imaging, and orders across different EHRs.</li><li>Track trends in vitals, labs, and test results (e.g., BP/HR/SpO&#8322;, CBC/CMP, troponin, INR, A1c, renal panel).</li><li>Clinical Documentation</li><li>Draft clear clinical notes in the EHR aligned to patient condition and physician directives.</li><li>Add encounter information and update problem lists/medication lists/allergies after physician visits.</li><li>Maintain accurate time-stamped logs of all actions taken and communications sent/received.</li><li>Triage &amp; Escalation</li><li>Prioritize and escalate abnormal findings to the US physician according to the escalation matrix (e.g., critical labs, significant vitals deviation, rapid clinical changes).</li><li>Summarize cases succinctly (chief issue &rarr; pertinent findings &rarr; objective data &rarr; current status &rarr; requested action).</li><li>Communication</li><li>Work directly with US physicians via Google Chat (voice notes + text); capture and implement instructions precisely.</li><li>Coordinate with internal teams to resolve EHR access issues, missing data, or documentation gaps.</li><li>Compliance &amp; Quality</li><li>Adhere to HIPAA/PHI confidentiality, organizational SOPs, and documentation standards.</li><li>Meet SLAs and quality targets for accuracy, completeness, and turnaround time.</li></ul>Required Qualifications &amp; Skills<ul><li>MBBS (mandatory).</li><li>Comfortable working night shifts aligned to US hours.</li><li>Strong grasp of medical terminology, clinical reasoning, and basic interpretation of vitals/labs.</li><li>Excellent written and verbal communication in English; crisp, structured clinical summaries.</li><li>High attention to detail, reliability, and sound decision-making under time constraints.</li><li>Hands-on with EHR systems (any), Google Workspace (Docs/Sheets), and Google Chat.</li><li>Fast, accurate typing; disciplined task tracking and follow-through.</li></ul>Nice to Have<ul><li>Prior experience in clinical operations, hospitalist programs, RPM/CCM, or back-office physician support.</li><li>Familiarity with US payer/clinical workflows and common EHRs (e.g., Epic, PCC, Athena, eCW, Elation, etc.).</li></ul>Shift, Employment Type &amp; Location<ul><li>Shift: Night (US hours) &mdash; exact schedule shared during interviews.</li><li>Type: Full-time, onsite.</li><li>Office: Gulshan-e-Iqbal, Block 4, Karachi.</li></ul>Performance KPIs (what success looks like)<ul><li>Documentation accuracy &amp; completeness.</li><li>Turnaround time from data review to escalation.</li><li>Adherence to escalation matrix and SOPs.</li><li>Communication clarity and responsiveness.</li><li>Compliance (HIPAA/PHI) and zero data-handling incidents.</li></ul>What We Offer<ul><li>Structured onboarding with SOPs, escalation matrix, and EHR workflows.</li><li>Continuous coaching and clear growth paths in clinical operations.</li><li>Market Competitive Salary</li><li>Health Insurance</li><li>Door to Door Pick and Drop for female candidates.</li></ul>How to ApplySend your CV and a short note on relevant experience to career@teksoft.net with subject:<ul><li>Back-End Support Executive (Night Shift) &mdash; MBBS.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Expected Salary?</li><li>Comfortable with night shifts? 5PM to 2AM or 6PM to 3AM?</li><li>Any notice period?</li></ul>Work Location: In personExpected Start Date: 15/11/2025

Back-End Support Executive (Clinical Operations) — Night Shift

Denim600

Job description:Denim600 is a growing fashion and lifestyle brand dedicated to providing trendy and high-quality denim wear in Pakistan. We are looking for a motivated and customer-focused Female Chat Support Representative to join our team.Key Responsibilities<ul><li>Handle customer queries via live chat, WhatsApp, and social media platforms.</li><li>Provide order updates, resolve complaints, and ensure smooth communication.</li><li>Guide customers regarding product details, sizes, availability, and delivery timelines.</li><li>Maintain a positive, professional, and friendly brand image during all customer interactions.</li><li>Coordinate with internal teams (sales, dispatch, logistics) to resolve customer concerns.</li></ul>Requirements<ul><li>Minimum 6 year of experience in customer support (chat support preferred).</li><li>Strong communication skills in English &amp; Urdu (both written and verbal).</li><li>Good typing speed with attention to detail.</li><li>Familiarity with Shopify, WhatsApp Business, Instagram, and Facebook will be a plus.</li><li>Positive attitude, problem-solving mindset, and ability to work under pressure.</li><li>Minimum Education: Intermediate/Graduate</li></ul>Salary &amp; Benefits<ul><li>Salary will be discussed during the interview (based on experience &amp; skills).</li><li>Growth opportunities within the company.</li><li>Friendly work environment.</li></ul>Location: Saima Arabian Villas, 4K Chowrangi, Karachi Job Type: Full-Time Working Hours: 1:00 PM &ndash; 9:00 PM (Monday - Saturday)Contact - 0348-7208113Preference will be given to candidates residing in Saima Arabian Villas 4k Chowrangi or nearby areas.Job Type: Full-timePay: Rs22,000.00 - Rs25,000.00 per monthWork Location: In person

Female Chat Support Representative – Denim600

rexD Private Limited

Job Title: Night Shift Customer Support ExecutiveCompany: Rex DLocation: Karachi, PakistanSalary: PKR 50,000 &ndash; 70,000 per month + allowance + fixed incentiveJob Type: Full-Time, Night ShiftJob Description: Rex D is looking for a Customer Support Executive to provide real-time support to our customers via chat. You will assist with product inquiries, order status, account issues, and troubleshooting while ensuring a seamless customer experience.Responsibilities:<ul><li>Provide timely and professional support via chat</li><li>Assist customers with product, order, and account inquiries</li><li>Maintain accurate records in CRM systems</li><li>Escalate complex queries to the appropriate department</li><li>Suggest process improvements to enhance customer satisfaction</li><li>Stay updated on product knowledge, policies, and company updates</li></ul>Qualifications:<ul><li>Minimum Intermediate; Bachelor&rsquo;s/Graduate preferred</li><li>Strong written communication skills</li><li>Customer-oriented mindset with problem-solving ability</li><li>Previous customer service experience is a plus</li><li>Familiarity with CRM software &amp; MS Office (Excel) is a bonus</li></ul>Benefits:<ul><li>Night shift with allowance</li><li>Fixed performance-based incentive</li><li>Career growth in a dynamic team</li></ul>How to Apply: Send your CV to sadaaf9133@rex-d.comJob Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Executive

Saaiban Makreting Network

Urgent Hiring: Sales Team LeaderCompany: Zyltech DigitalLocation: Gulshan-e-iqbalFor Female : Morning Shift (09:00 AM- 5:00 PM) For Male : Night Shift (10:00 PM-07:00 AM)About the Role:Zyltech Digital is actively hiring driven and enthusiastic SalesTeam leader to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.Key Responsibilities:Respond promptly and professionally to customer inquiries via live chat.Provide clear, detailed, and accurate information about our products/services.Promote Zyltech&rsquo;s offerings and successfully close sales.Consistently achieve individual and team sales targets.Resolve customer issues with a positive, solution-focused approach.Compensation &amp; Benefits:Competitive fixed salaryTwo performance-based incentivesSupportive, growth-oriented work environmentCareer development opportunities post-probationAttractive allowances and benefits after probationWhy Work with Zyltech Digital?At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.Ready to grow with us? Apply now and be part of our winning team!- Relevant Experience in Twitch/Discord Campaign, 1-2 years of Experience.Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: Gulshan-e-Iqbal, Main University Road.**How to Apply**:Interested candidates are encouraged to apply by sending their resume to WhatsApp +92 308 6657770Pay: Rs30,000.00 - Rs50,000.00 per monthJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: On the road

Team Leads for International Chat Based

Designs Tech

Job Title:* Social Media Chat Support Executive*Location:* Gulistan E Jauhar Block 8*Shift Timing: 10PM to 6AM*Job Type:* Full-time*About Us:*We're a software house looking for enthusiastic freshers to join our social media chat support team! You'll be responsible for engaging with customers, understanding their needs, and providing solutions through various social media platforms.*Job Responsibilities:*- Respond to customer inquiries via social media (Facebook, Instagram, WhatsApp, etc.)- Build rapport and trust with potential customers- Understand customer needs and offer our software solutions- Meet daily engagement targets- Maintain a high level of customer satisfaction- Collaborate with the team to achieve sales goals*Requirements:*- Fresh graduates or 0-1 year of experience- Strong communication and interpersonal skills- Basic understanding of social media platforms- Willingness to learn and grow- Proficiency in English (other languages a plus)*What We Offer:*- Competitive salary + incentives- Training and mentorship- Opportunities for growth and development- Fun and dynamic work environmentJob Types: Full-time, FresherPay: Rs20,000.00 - Rs55,000.00 per monthWork Location: On the road

Social Media Chat Support Executive

Logix Solutions

Sales ExecutiveAbout the Role:We are looking for a Sales Executive (Male/Female) who can generate new business leads, network effectively, and represent the company in both internal and external meetings. The ideal candidate should have strong communication and presentation skills and a professional approach to explore new lead generation opportunities.Key Responsibilities:<ul><li>Develop and execute effective lead generation across multiple channels (LinkedIn, email campaigns, cold calling, digital platforms, etc.)</li><li>Identify, qualify, and nurture potential leads to create a sales pipeline.</li><li>Attend client meetings (both in-office and off-site) to support business activities.</li><li>Build and maintain professional relationships and networks to explore business opportunities.</li><li>Collaborate with the sales and marketing team to design and execute outreach campaigns.</li><li>Maintain a database of prospective clients and provide regular reports on lead generation progress.</li><li>Communicate confidently and professionally with local and international Clients.</li></ul>Requirements:Education: Bachelor&rsquo;s/master&rsquo;s degree in business administration.Experience: 1-2 year of relevant experience in lead generation, businessdevelopment, or sales.Skills &amp; Competencies:1. Strong communication and presentation skills.2. Excellent networking and relationship-building abilities.3. Creative thinker with the ability to generate and implement new lead generationideas.4. Strong pitching and negotiation skills.5. Experience in communicating with international clients is a plus.6. Must be willing to attend meetings during and beyond office hours as required.Perks &amp; Benefits:<ul><li>Market competitive salary</li><li>Company-provided lunch</li><li>Leaves as per the company policy</li><li>Incentives and Bonuses as per the company policy</li><li>Standard benefits as per the company policy</li></ul>Interested candidates can share their resumes at ayeshashahid2103@gmail.com with the subject line &ldquo;Sales Executive&rdquo;Job Type: Full-timeWork Location: In person

Sales Executive

Explore 2239+ Chat support executive team lead female in Karachi this November. Find roles across top companies and apply now to boost your career.