quantity surveyor

building inspector

project manager

building engineer

document controller

civil supervisor

United Real Estate Company (URC)

<div>
 
 Responsible for coordinating day-to-day civil maintenance activities to ensure buildings and facilities are maintained in safe, functional, and presentable condition.
 
 
 
 
 
 Core Responsibilities:
 
 
 
 
 <ul>
 <li>
 Coordinates day-to-day facilities operations, maintenance, and services across the site.
 </li>
 <li>
 Supervises civil maintenance works including masonry, carpentry, painting, tiling, waterproofing, and minor structural repairs.
 </li>
 <li>
 Plans, implements, and monitors preventive and corrective maintenance for all facility systems, equipment, fixtures, and fittings.
 </li>
 <li>
 Leads and manage technicians, FM staff, and contractors to ensure timely and high-quality service delivery.
 </li>
 <li>
 Assists the line manager in overseeing daily operations and monitoring Service Level Agreements (SLAs) with contractors and service providers.
 </li>
 <li>
 Supports procurement activities, including sourcing, cost control, spare parts, consumables, and inventory management.
 </li>
 <li>
 Supervises civil maintenance services, ensuring adherence to schedules, quality standards, attendance, and performance expectations.
 </li>
 <li>
 Prepares and manage civil maintenance schedules (daily, weekly, monthly) and maintain adequate stock and quality of materials and spare parts.
 </li>
 <li>
 Supervises subcontractors and tenant fit-out contractors, ensuring quality, safety, and timely job completion.
 </li>
 <li>
 Updates checklists and ensure compliance with approved procedures, safety standards, and OEM guidelines.
 </li>
 <li>
 Prepares civil maintenance and work progress reports and coordinate operational updates with management.
 </li>
 <li>
 Performs any other duties assigned by the line manager.
 </li>
 </ul>
 
 
 
 
 Requirements:
 
 
 
 
 <ul>
 <li>
 An advanced diploma with equivalent professional experience.
 </li>
 <li>
 Good communication skills in English (written and spoken).
 </li>
 <li>
 Arabic language skills (written and spoken) are preferred.
 </li>
 <li>
 Minimum 7&ndash;10 years of experience in facilities management or building maintenance.
 </li>
 </ul>
 
 
</div>

Civil Supervisor

Zain Kuwait

<div>
 
 About The Role
 
 
 
 The Enterprise Performance Management Analyst is responsible for supporting the performance management team in driving B2B strategic objectives to drive commercial performance targets and analytics by regularly supporting in the review of performance, quality, and key KPI metrics.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Support in the identification of areas of potential commercial improvement by running advanced analytics on data sets and raising findings to the Enterprise Performance Management Senior Specialist in periodic catch ups
 </li>
 <li>
 Support the enterprise performance management team in proving or disproving given hypotheses by running analytical deep dives
 </li>
 <li>
 Record commercial channels KPIs
 </li>
 <li>
 Carry out statistical analysis and support the generation of actionable insights
 </li>
 <li>
 Support the design of performance policies &amp; set performance objectives
 </li>
 <li>
 Identify core issues and propose solutions to performance barriers
 </li>
 <li>
 Maintain accurate and rich intelligence data sets
 </li>
 <li>
 Develop, automate and circulate key sales scorecards and dashboards
 </li>
 <li>
 Synthesize market landscape and trends by product line and feed back to relevant teams
 </li>
 <li>
 Deliver regular reports to performance management Senior Specialist to drive strategic discussions and consensus alignment with management
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including systemdeficiencies),takeadvantageofOH&amp;SopportunitiesandaddressesOH&amp;Smanagementsystem nonconformities associated with its activities
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Ability to communicate, present and influence all levels of the organization
 </li>
 <li>
 Familiarity with business theory and methodology, especially customer value proposition, product (lifecycle) management, pricing and communication / channel management
 </li>
 <li>
 Understanding of SQL, Python and Tableau
 </li>
 <li>
 Experience and proficiency in excel modeling / data wrangling / manipulation (including proficiency with pivot tables, debugging model malfunctions, ability to develop VBA modeling solutions
 </li>
 <li>
 Experience working independently across a cross-functional team
 </li>
 <li>
 Experience answering big picture questions by framing the business question into an analytical plan and communicate to stakeholders
 </li>
 <li>
 Ability to adapt to new digital technologies and trends remaining at the forefront of innovation
 </li>
 <li>
 Solid understanding of the telecommunications industry
 </li>
 <li>
 Strong problem-solving skills and ability to identify and frame key issues
 </li>
 <li>
 Ability to identify, assess and manage risks
 </li>
 <li>
 Strong organization and project management skills
 
 
 </li>
 </ul>
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2107 - Enterprise Performance Management

<div>
 
 About The Role
 
 
 
 The Postpaid Offer Configuration supports the development and configuration of attractive and data-driven offers across Postpaid segments. Working closely with analytics, marketing, and technical teams, the analyst contributes to offer planning, documentation, and execution across B2C channels. This role is focused on ensuring timely, efficient, and insight-driven offer delivery that aligns with commercial goals.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Act as the first line of support for CVM offer configuration, banner setup, and digital ads, resolving issues or escalating as needed
 </li>
 <li>
 Coordinate with internal and external stakeholders to ensure timely and successful campaign and offer launches
 </li>
 <li>
 Support in planning, configuring, and documenting new offers, including drafting high-level technical requirements
 </li>
 <li>
 Provide daily, weekly, and monthly performance reports to monitor KPIs and identify areas for improvement
 </li>
 <li>
 Generate monthly CVM-related reports for the CVM, digital, and analytics director
 </li>
 <li>
 Maintain effective coordination across teams when launching new CVM initiatives
 </li>
 <li>
 Prioritize tasks based on commercial value, strategic alignment, and customer impact
 </li>
 <li>
 Assist with customer base segmentation analysis to identify micro-segment targets
 </li>
 <li>
 Research market trends (loyalty, retention, churn, etc.) to inform CVM strategies
 </li>
 <li>
 Extract and analyze internal and external data to uncover trends, behavioral shifts, and performance evolution
 </li>
 <li>
 Design and deploy predictive models to support business objectives, including churn prediction, upsell propensity, and offer personalization
 </li>
 <li>
 Develop customer profiles and segmentation models to improve targeting accuracy across products, channels, and lifecycle stages
 </li>
 <li>
 Build internal and external use cases such as market benchmarking, penetration analysis, and data monetization solutions
 </li>
 <li>
 Translate business challenges (e.g., stagnant penetration rates, low conversion) into data-driven solutions
 </li>
 <li>
 Partner with commercial and marketing teams to define relevant segments and optimize campaign strategies
 </li>
 <li>
 Contribute to the development of real-time decisioning tools that enhance personalization and improve customer engagement
 </li>
 <li>
 Support in offer sizing, profitability analysis, and feasibility studies
 </li>
 <li>
 Develop and maintain offer documentation and support materials
 </li>
 <li>
 Liaise with marketing teams to incorporate customer behavior and market insights into campaign design
 </li>
 <li>
 Monitor and report on operational and financial KPIs, ensuring alignment with set targets
 </li>
 <li>
 Ensure compliance with environmental regulations and internal policies as mandated by statutory bodies and Zain Group
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately.
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait.
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities and addresses OH&amp;S management system nonconformities associated with its activities.
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Strong communication and coordination abilities
 </li>
 <li>
 Good understanding of customer segmentation and journey mapping
 </li>
 <li>
 Basic knowledge of offer lifecycle and campaign execution
 </li>
 <li>
 Analytical mindset with ability to interpret data and identify trends
 </li>
 <li>
 Proficiency in Excel and PowerPoint; knowledge of SQL/VBA is a plus
 </li>
 <li>
 Familiarity with telecom products and services
 </li>
 <li>
 Organized, detail-oriented, and proactive team player
 </li>
 <li>
 Willingness to learn agile methodologies
 
 
 </li>
 </ul>
 
 Education Level/ Major
 
 
 
 Bachelor&rsquo;s Degree required; MIS / BI / Data Analyst &amp; Data Science or a related field
 
 
 
 Years Of Experience
 
 
 
 +5
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2028 - Postpaid Offer Configuration

Kyong-Ho Engineering & Architects Co., Ltd.

QUALIFICATIONS:<ul><li>Bachelor's degree or higher in Civil Engineering of related field</li><li>Applicants must be a registered/licensed Civil Engineer or equivalent certificate/license issued by relevant authority of the country.</li><li>Candidates must have at least five (5) years of experience as Capacity Development Specialist in Construction Supervision of Bridge/Highway projects and at least three (3) years of experience under FIDIC based Contract, preferably Construction MDB Harmonized Edition.</li><li>Relevant trainings &amp; seminars are an advantage.</li><li>Must be willing to work overseas</li></ul>Job Type: Contract

Sr. Capacity Development Specialist

Hudson Manpower

<div><ul><li>Support daily kitchen and service operations</li><li>
Prepare and assist in food items such as Shawarma, BBQ, and Bakery products</li><li>
Handle customer orders accurately and efficiently</li><li>
Maintain cleanliness, hygiene, and food safety standards</li><li>
Coordinate with kitchen and service staff for smooth operations</li><li>
Follow company policies and supervisor instructions</li></ul><h3 class="jobSectionHeader">
Salary &amp; Benefits</h3><ul><li>
Basic Salary: KD 130</li><li>
Food Allowance: KD 20</li><li>
Working Hours: 12 hours per day</li><li>
Weekly Off: 1 day per week</li></ul> 
<ul><li>
Fundamental knowledge of kitchen operations</li><li>
Practical experience in Shawarma, BBQ, Bakery, and order management</li><li>
Basic proficiency in spoken Arabic</li><li>
Ability to work long hours in a fast-paced environment</li><li>
Physically fit and team-oriented</li></ul></div>

Service Crew Member - kuwait

UNITED STEEL INDUSTRIAL CO.

<div>
 We are looking for a talented and skilled Stores Supervisor to join our multicultural and diverse team in Kuwait. Stores Supervisor is responsible for overseeing and managing the daily operations of the plant&rsquo;s storage facilities. This includes maintaining accurate inventory records, ensuring efficient stock control, coordinating with other departments, and leading the stores team to support uninterrupted production and operational efficiency.
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Oversee all receipts, records, issues, and stocks of spares &amp; consumables.
 </li>
 <li>
 Lead the team of Stores staff &amp; provide them guidance to ensure proper documentation and record-keeping for all inventory movements and adherence to management policies.
 </li>
 <li>
 Ensure compliance with company policies, safety standards, and standard operating procedures within the stores area.
 </li>
 <li>
 Coordinate with procurement, logistics, production, and finance teams to ensure timely
 </li>
 <li>
 Conduct regular physical verification of inventory, investigate discrepancies, and report variances to management.
 </li>
 <li>
 Optimize storage space and ensure proper stacking and segregation of materials according
 </li>
 <li>
 Generate and circulate daily, monthly, and ad-hoc inventory and consumption reports to management.
 </li>
 <li>
 Implement and monitor inventory control processes, including stock rotation and timely stock adjustments using ERP/SAP systems.
 </li>
 <li>
 Ensure health and safety guidelines are followed and foster a safety-first culture within the stores team.
 </li>
 <li>
 Lead continuous improvement initiatives and support audits and compliance checks as required.
 
 
 
 </li>
 </ul>
 Qualifications:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree and 10+ years of comprehensive supply chain experience, with at least 5 years dedicated to stores or warehouse management, preferably in a steel plant or heavy manufacturing environment.
 </li>
 <li>
 Specialization or Diploma in a relevant field such as Material management &amp; Supply Chain would be an advantage.
 </li>
 <li>
 Strong knowledge of inventory management, materials handling, and ERP/SAP systems.
 </li>
 <li>
 Good communication, leadership, and team management skills.
 </li>
 <li>
 Ability to analyze data, generate reports, and resolve discrepancies efficiently.
 </li>
 <li>
 Familiarity with safety, quality, and compliance standards relevant to steel plant operations.
 </li>
 <li>
 Experience in liaising with procurement, logistics, and production departments.
 </li>
 <li>
 Commitment to continuous improvement, resource optimization, and staff development.
 </li>
 </ul>
</div>

Store Supervisor

<div>
 
 About The Role
 
 
 
 The role leads and supports the Customer Success team to deliver a seamless, customer-focused experience. It oversees Level 2 enterprise support, manages escalations, and ensures timely, effective issue resolution. The position collaborates with internal teams to improve services, analyzes customer feedback, and drives initiatives that enhance satisfaction and loyalty, while ensuring compliance with ISMS, environmental, and OH&amp;S requirements.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Lead, manage, and mentor the Customer Success Account Managers, providing guidance, support, and performance feedback to drive a customer-first culture.
 </li>
 <li>
 Set departmental goals, objectives, and performance targets in alignment with company strategies, with a strong focus on enhancing customer satisfaction and loyalty.
 </li>
 <li>
 Oversee the provision of Level 2 support to enterprise customers, ensuring timely, empathetic, and effective resolution of technical issues that strengthens long-term customer relationships.
 </li>
 <li>
 Collaborate closely with Marketing, Sales, and Operations teams to address recurring customer challenges, align on customer experience initiatives, and proactively identify service improvements.
 </li>
 <li>
 Act as a key escalation point for critical customer issues, ensuring cross-functional coordination, ownership, and accountability until resolution is achieved.
 </li>
 <li>
 Monitor and track escalated issues, maintaining transparent and regular communication with customers and internal stakeholders to reinforce trust and reliability.
 </li>
 <li>
 Ensure the maintenance of accurate and detailed records of customer interactions, issues, and resolutions in the support ticketing system, enabling data-driven insights for customer experience enhancements.
 </li>
 <li>
 Partner with Marketing and Sales to capture customer feedback, analyze trends, and recommend initiatives that improve the overall service journey.
 </li>
 <li>
 Provide coaching, mentoring, and ongoing training to Customer Success Account Managers to strengthen not only their technical skills and product knowledge but also their customer engagement and communication capabilities.
 </li>
 <li>
 Champion a customer advocacy mindset, ensuring feedback loops are established and used to refine services and product offerings.
 </li>
 <li>
 Perform all responsibilities in compliance with the Information Security Management System (ISMS) policies and immediately report any information/physical security breaches or incidents.
 </li>
 <li>
 Adhere to environmental requirements as mandated by statutory bodies in Kuwait and Zain Group/Kuwait policies.
 </li>
 <li>
 Abide by occupational health and safety (OH&amp;S) requirements, ensuring risks are minimized and compliance with OH&amp;S standards is consistently maintained.
 </li>
 <li>
 Perform all the above-mentioned roles and responsibilities in compliance to the Information Security Management System (ISMS) policies and report any information/physical security breaches or incidents to the supervisor/manager immediately
 </li>
 <li>
 Be aware of, and adhere to, all environmental requirements as set by the statutory bodies in Kuwait, or by the published policies of Zain Group/Kuwait
 </li>
 <li>
 Zain abides by fulfilling the occupational health and safety certificate requirements that establishes and maintains an OH&amp;S management system that eliminate hazards and minimizes OH&amp;S risks (including system deficiencies), take advantage of OH&amp;S opportunities
 
 
 </li>
 </ul>
 What We Need From You
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Leadership &amp; Team Coaching &ndash; Ability to guide, mentor, and develop Customer Success Account Managers.
 </li>
 <li>
 Customer Relationship Management &ndash; Strong communication, empathy, and stakeholder handling skills.
 </li>
 <li>
 Technical Support Knowledge &ndash; Understanding of Level 2 support processes and ticketing systems.
 </li>
 <li>
 Problem Solving &amp; Escalation Handling &ndash; Skilled in resolving complex issues and managing critical cases.
 </li>
 <li>
 Cross-Functional Collaboration &ndash; Effective coordination with Marketing, Sales, and Operations.
 </li>
 <li>
 Data Analysis &amp; Reporting &ndash; Ability to interpret customer trends and support continuous improvement.
 </li>
 <li>
 Organizational &amp; Planning Skills &ndash; Setting targets, tracking performance, and driving service enhancements.
 </li>
 <li>
 Compliance Awareness &ndash; Knowledge of ISMS, environmental guidelines, and OH&amp;S standards.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience working with CRM/POS systems.
 </li>
 <li>
 Familiarity with data analysis techniques, tools, and dashboards for identifying trends and improvement areas.
 
 
 </li>
 </ul>
 Qualifications: Bachelors degree
 
 
 Years of Experience: +4
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Passport-size photograph
 </li>
 <li>
 Highest Education Qualification
 </li>
 <li>
 Copy of Civil ID/Passport
 </li>
 </ul>
</div>

ZAIN2081 - Customer Success Team Leader

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