account manager

site supervisor

safety officer

sales administrator

service advisor

claims supervisor

Interactive Insurance Brokers LLC

An insurance brokerage firm in Dubai is seeking a Claims Operations Supervisor for Pet Insurance to manage claims processing and oversee departmental operations. The ideal candidate will have veterinary clinic experience, excellent communication skills, and a strong customer service orientation. Responsibilities include educating pet owners, managing the claims process, and training sales teams on pet insurance products.

Pet Insurance Claims Operations Leader - Dubai

Aspris by alkalma

Team Leadership &amp; Supervision:
<ul>
<li>Supervise and manage a team of insurance team at any site in UAE.</li>
<li>Provide guidance and training to ensure team members are well-versed in insurance processes, policies, and regulations.</li>
<li>Conduct performance evaluations and manage staff development, including providing feedback, setting goals, and identifying growth opportunities.</li>
<li>Handle day-to-day team operations, assigning tasks, monitoring performance, and ensuring productivity and quality standards are met.</li>
</ul>
Insurance Claims
<ul>
<li>Oversee the processing and adjudication of insurance claims, ensuring that all claims are handled in a timely, efficient, and compliant manner.</li>
<li>Review files and policies, ensuring that coverage meets patients needs and company standards.</li>
<li>Manage the approval process, submission and resubmission of claims</li>
<li>Ensure accurate documentation and record-keeping for all insurance transactions.</li>
</ul>
Customer Service &amp; Client Interaction:
<ul>
<li>Act as a point of escalation for customer issues or complaints related to insurance claims or policies.</li>
<li>Ensure excellent customer service is provided by the team, ensuring client satisfaction and retention.</li>
<li>Assist in responding to client inquiries, explaining policy terms, and resolving coverage-related issues.</li>
</ul>
Compliance &amp; Risk Management
<ul>
<li>Ensure that insurance practices adhere to regulatory standards, internal policies, and industry best practices.</li>
<li>Monitor and ensure compliance with legal requirements, such as the accuracy of policy documentation, and file submissions.</li>
<li>Work with the risk management team to identify and mitigate potential risks and liabilities.</li>
</ul>
Reporting &amp; Documentation:
<ul>
<li>Maintain accurate records of all insurance-related activities, ensuring proper documentation for audits and reviews.</li>
<li>Generate regular reports for upper management regarding claims performance, team productivity, and customer satisfaction.</li>
<li>Ensure all policies are accurately updated and renewed within required timelines.</li>
</ul>
Process Improvement:
<ul>
<li>Identify opportunities for process improvements within the insurance department to increase efficiency and reduce errors.</li>
<li>Implement new tools, technologies, or systems to streamline operations and improve the customer experience.</li>
</ul>

Insurance Supervisor

PlaceUp

<div>Location: DIFC 
Role Overview
We are seeking an experienced and detail-oriented Claims Manager to lead and oversee the end-to-end claims management process across our insurance and reinsurance portfolios. The ideal candidate will possess a deep understanding of claims handling, reinsurance recoveries, policy interpretation, and regulatory compliance, ensuring fair and efficient claim resolutions. 
Responsibilities<ul><li>
Lead the claims function and ensure timely, fair, and compliant settlement of all claims</li><li>
Oversee claims registration, assessment, negotiation, and payment across all lines of business</li><li>
Review policy wordings, endorsements, and treaty terms to determine coverage applicability</li><li>
Liaise with reinsurers, brokers, adjusters, and legal advisors to manage complex and high-value claims</li><li>
Monitor reinsurance recoveries and ensure accurate reporting of ceded claims</li><li>
Develop and maintain claims procedures, documentation standards, and internal controls</li><li>
Analyze claims trends and loss ratios to support underwriting and risk management teams</li><li>
Supervise claims staff, providing technical guidance and performance management</li><li>
Ensure regulatory compliance with local insurance authorities and international standards</li><li>
Prepare management reports on claim reserves, outstanding losses, and performance metrics</li><li>
Drive continuous improvement and digitalization of claims handling processes</li></ul> 
Requirements<ul><li>
Bachelors degree in Insurance, Risk Management, Law, or a related field</li><li>
7 - 10 years of experience in claims management within insurance or reinsurance (property, casualty, or specialty lines)</li><li>
In-depth knowledge of policy wordings, reinsurance treaties, facultative placements, and recovery procedures</li><li>
Strong analytical, negotiation, and decision-making skills</li><li>
Familiarity with claims systems (Guidewire, SICS, or equivalent)</li><li>
Excellent communication and stakeholder management abilities</li><li>
Strong leadership and team development skills</li><li>
Professional qualifications (ACII, CPCU, or equivalent) preferred</li></ul></div>

Claims Manager

Allianz

Assist in managing and leading a team of claims adjusters.Act as a liaison between the Claims Manager and the claims team, ensuring clear communication and alignment of objectives.Step in for the Claims Manager during absences, maintaining continuity of leadership and operations.Assist the Claims Manager in the development and implementation of departmental strategies and goals.Provide regular updates and reports to the Claims Manager on team performance, claims processing, and customer satisfaction.Participate in strategic planning sessions and contribute to decision-making processes.Provide guidance, training, and mentorship to team members to enhance their skills and performance.Monitor team workload and ensure equitable distribution of tasks.Review complex or escalated claims and provide guidance on claim determinations.Resolve escalated customer inquiries and complaints regarding claims issues.Analyse claims data and performance metrics to identify trends and opportunities for process improvement.Prepare and present reports on claims activities, outcomes, and key performance indicators (KPIs) to senior management.Utilize data analysis to drive strategic decision-making and optimize claims processes.Actively participate in various operational activities, outside of claims, to ensure that operational service delivery is coordinated to meet and exceed clients' expectations.Assist in developing and updating claims policies and procedures.Ensure team adherence to all regulatory and company guidelines.Prepare and present regular reports on claims activity, performance metrics, and trends.Analyse data to identify areas for improvement and implement corrective actions.Other Ad hoc duties as require

Assistant Claims Manager

ARENCO REAL ESTATE EST

<ol type="1"><li>To follow and implement the standard purchase policies and procedures provided by the management.</li><li>To prepare and process purchase orders and documents for parts/items purchased from the agencies in accordance with company policies and procedures.</li><li>To prepare and get approved the comparative prices analysis for any new items/parts which are purchased other than agencies.</li><li>To monitor the suppliers/vender’s performance based on pre-designed KPIs for each supplier and report to the management.</li><li>To handle and monitor the claims to vendors for defectives, shortage, missing parts.</li><li>To monitor and co-ordinate deliveries of items from suppliers to ensure that all items are delivered to site/store on time.</li><li>To source, select and negotiate for the best purchase package in terms of quality, price, terms, deliveries and services with suppliers.</li><li>To assist the management in preparation and implementation of standard vender selection procedures.</li><li>To prepare the periodic MIS reports for purchase department as per the purchasing policies and procedures.</li><li>To ensure that all purchases for AWW are routed through Al Qouz Office only.</li><li>To ensure that all purchases for fixed assets are initiated after the proper approval of requisition.</li><li>To supervise the used/2nd hand parts purchased by Cash and ensure the prices are in line with earlier purchases of similar items.</li><li>Any other job assigned by the Supervisor/Accounts/Senior Service Manager.</li></ol>

Purchase Assistant (Automotive)

HOSS Kitchen LLC

Company Name - The Laundry Hub LLC Department: Vehicle fleet/ Warehouse Supervisor Location: The Laundry Hub &ndash; Dubai, UAEJob Summary:The Logistics Supervisor plays a critical role in ensuring seamless operations across The Laundry Hub&rsquo;s warehouse and delivery processes. This position requires someone who can efficiently manage inventory, coordinate deliveries, supervise staff, and optimize logistics processes to guarantee high-quality service and timely deliveries to customers.The ideal candidate is proactive, detail-oriented, and able to lead a team while improving operational efficiency.Key Responsibilities:Fleet Management: Oversee daily fleet operations, ensuring optimal utilization of vehicles.<ul><li>Scheduling &amp; Coordination: Plan and schedule vehicle usage, maintenance, and repairs in a timely and cost-effective manner.</li><li>Compliance: Ensure all vehicles comply with regulatory requirements, including safety checks, inspections, and emissions standards.</li></ul>Logistics &amp; Delivery:<ul><li>Plan and optimize daily delivery routes for efficiency and cost-effectiveness.</li><li>Coordinate with drivers, pick-up staff, and delivery personnel to ensure timely service.</li><li>Track vehicles, shipments, and ensure compliance with delivery schedules.</li><li>Resolve delivery issues, delays, or customer complaints in a timely manner.</li></ul>Team Management:<ul><li>Lead, train, and supervise warehouse staff, delivery drivers, and helpers.</li><li>Monitor team performance and provide guidance to improve productivity.</li><li>Conduct regular team meetings to communicate updates and expectations.</li><li>Maintenance Oversight: Track vehicle repairs and routine maintenance; schedule preventive maintenance to minimize downtime.</li><li>Data &amp; Reporting: Maintain accurate fleet records, including fuel usage, mileage, maintenance logs, and vehicle costs. Generate regular reports for management.</li><li>Vendor Management: Liaise with vendors for vehicle servicing, repairs, and part procurement.</li><li>Budget Management: Monitor fleet expenses, optimize costs, and stay within the allocated budget.</li><li>Safety Management: Promote safety by ensuring adherence to company policies and procedures, as well as government regulations.</li><li>Accident Management: Coordinate accident investigations, process insurance claims, and handle any damage assessments.</li></ul>Additional Points:<ul><li>Report and manage accidents, including communication with Dubai Police.</li><li>Liaise with the Operations and Admin departments for the renewal of vehicle registrations (Mulkya) and insurance.</li><li>Ensure vehicles are sent for passing and comply with all regulatory requirements.</li><li>Manage vehicle-related facilities such as Salik (toll) tags and fuel cards.</li><li>Maintain accurate records of vehicle usage, servicing, and incidents.</li></ul>Process Improvement:<ul><li>Identify gaps in logistics operations and suggest improvements for efficiency.</li><li>Implement standard operating procedures (SOPs) for warehouse and delivery processes.</li><li>Collaborate with the operations and customer service teams to enhance service quality.</li></ul>Job Types: Full-time, PermanentPay: AED5,000.00 - AED7,000.00 per month

Fleet Supervisor/Logistics Coordinator (Driver License Must)

Magenta LLC

<ul><li>Supervise and oversee overall quality inspection activities across the production line.</li><li>Coordinate the QC team by scheduling and assigning tasks effectively throughout the production process.</li><li>Verify and monitor the implementation and compliance of CCP, OPRP, PRP, SOP, SSOP, GMP, and GHP.</li><li>Ensure all production operations comply with HACCP, FSSC 22000, Halal, and Dubai Municipality regulations.</li><li>Verify that all products meet legal, customer, and company quality specifications.</li><li>Conduct regular inspections of raw materials, in-process, and finished products to ensure compliance to established quality standards.</li><li>Monitor temperature, packaging integrity, labeling accuracy, and storage conditions in both production and cold storage areas.</li><li>Perform organoleptic (sensory) evaluations of products.</li><li>Maintain accurate and up-to-date QC records, including inspection reports and online monitoring records.</li><li>Identify and report any deviations or non-conformities during production to the QA Manager.</li><li>Monitor employee hygiene, sanitation practices, and Good Manufacturing Practices (GMP), Inspect production, storage, and dispatch areas to ensure hygiene &amp;sanitation.</li></ul>-<ul><li>Must Be in UAE</li></ul>Job Type: Full-timePay: From AED100.00 per monthWork Location: In person

QC Supervisor

Explore 1057+ Claims supervisor in Dubai this November. Find roles across top companies and apply now to boost your career.