client accounts administrator - mt/ct Jobs in Houston

client accounts administrator - mt/ct

client solutions manager

sales account manager

supervisor, client administration Jobs in Houston

supervisor, client administration

client accounts administrator mt ct

DLA Piper

<div>DLA Piper is, at its core, bold, exceptional, collaborative and supportive. Our people are the backbone, heart and soul of our firm. Wherever you are in your professional journey, DLA Piper is a place you can engage in meaningful work and grow your career. Let&rsquo;s see what we can achieve. Together.
Summary
The Client Accounts Administrator-MT/CT in collaboration with and in support of the firm&rsquo;s strategic initiatives, is expected to successfully manage the firm&rsquo;s top-tier billing portfolios based on defined support models to include highest volumes and fees for institutional, high-profile clients and attorneys. You will serve as proxy for regional supervisors as needed and are considered a subject-matter expert in the field of billing. You will represent the department by participating in client meetings and across groups and set and drive agendas impacting billing practices and processes. You will work with a team of support specialists within both Legal Support Services and Accounting teams to provide effective, streamlined billing and client account services to attorneys of the firm. You will be responsible for handling the most complex domestic and global billing clients. You will edit, proofread, finalize, and submit invoices to clients on a monthly billing cycle. You will research client billing data and provide detailed analysis to attorneys and support staff. As part of the team, you will provide and ensure cohesive, full-cycle billing support solution to billing attorneys with complex domestic and international billing books. You will provide training and mentoring to other staff members on all billing procedures. 
Location
This position can sit in our Houston, Austin, Chicago, Dallas, Los Angeles, Minneapolis, Palo Alto, Phoenix, San Diego, San Francisco, or Seattle office and offers a hybrid work schedule. 
Responsibilities
US Clients
<ul><li>Expected to manage complex billing in terms of volumes, global clients, and electronic billing assignments.
</li><li>Performs a variety of duties to support the full billing cycle to include reviewing and editing prebills, seeking requisite approvals for deferrals, write-offs and time transfers.
</li><li>Fields billing inquiries. Tracks and resolves tickets assigned by the Accounting Service Desk on a daily basis. Meets SLA requirements for response and resolution.
</li><li>High level of proficiency in BillBlast and key electronic billing vendor sites, quality assurance prior to client invoice finalization, and root-cause analysis for electronic bill rejection. Pursues root-cause rejection resolution.
</li><li>Maintains an accurate description of all client billing requirements which may also include guidelines established by the client&rsquo;s general counsel. Updates and tracks changes to the requirements as necessary. Able to summarize and communicate to key stakeholders.
</li><li>Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews data for accuracy prior to submitting.
</li><li>Gathers and submits accrual information based on client requirements.
</li><li>Finalizes invoices and submits directly to the client (per policy) or provides to attorneys for transmission to the client (per approved exceptions to policy). Includes other billing information as needed.
</li><li>Submits finalized invoices electronically based on client requirements.
</li><li>Continuously strives to improve client service and deliverables. Utilizes knowledge of the legal industry to deliver appropriate solutions to the client.
</li><li>Shares expertise and knowledge to support team member development. Effectively engages with all team members.
</li><li>Able to proxy for or with manager when additional team support is required.
</li><li>Drives improvements through collaboration with other departments.
</li><li>Engages appropriate tools and resources provided to effectively deliver assignments and meet deadlines. Manages time efficiently.
</li><li>Other duties as assigned.
</li></ul>Global Clients
<ul><li>Coordinates and leads global client unified billing. This includes managing global client account assignments and performing all full-cycle billing functions associated with both the firm&rsquo;s and the client&rsquo;s billing requirements.
</li><li>Responsible for obtaining complex monthly reporting that may require collaboration with other teams. Reviews data for accuracy prior to submitting.
</li><li>Liaises directly, or via assigned team support, with international counterparts to obtain accurate accrual and forecasting information for monthly client reporting.
</li><li>Keeps U.S. Billing Timekeeper informed and follows up with international counterparts as required to ensure that engaged locations stay within budget and issues invoices timely. Initiates troubleshooting issues with finance counterparts as needed.
</li><li>Tracks and resolves tickets assigned by the Accounting Service Desk on a daily basis.
</li><li>Generates global client LEDES files for electronic billing based on client requirements.
</li></ul>Desired Skills
Strong communication and interpersonal skills required to interact with staff and timekeepers. Must be team-oriented and have ability to work effectively and collaboratively in a fast-paced environment. Must be an accurate proofreader and have strong attention to detail. Ability to troubleshoot and resolve complex problems required. Must have proven analytical skills. Has ability to work independently and is able to take direction well. 
Minimum Education
<ul><li>High School Diploma or GED.
</li></ul>Preferred Education
 <ul><li>Bachelor's Degree in Accounting, Finance or similar field.
</li></ul>Minimum Years of Experience
<ul><li>5 years&rsquo; experience successfully managing high volume billing portfolios in a fast-paced environment. Must have an expert level of knowledge and experience with direct billing or client accounts (to include domestic, global and e-Billing) for a law or professional services organization required. Experience as a team lead preferred. Is considered a subject-matter expert. Strong computer skills including advanced proficiency in Excel and accounting system, such as Aderant. Requires proficiency in e-billing applications, such as Bill Blast or e-Billing Hub.
</li></ul>Essential Job Expectations
While the specific job requirements of a DLA Piper position may vary depending upon scope of the job and area of specialty, there are certain universal requirements that are expected of all DLA Piper employees, which include but are not limited to:
 <ul><li>Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
</li><li>Produce deliverables, answer phone calls, and reply to correspondence in an efficient and responsive manner.
</li><li>Provide timely, accurate, and quality work product.
</li><li>Successfully meet deadlines, expectations, and perform work duties as required.
</li><li>Foster positive work relationships.
</li><li>Comply with all firm policies and practices.
</li><li>Engage in both physical and sedentary activity, such as (a) working at a computer for extended periods of time, including on-screen reading and typing; (b) participating in digital/virtual conference calls; (c) participating in meetings as needed.
</li><li>Ability to work under pressure and manage competing demands in a fast-paced environment.
</li><li>Perform all other duties, tasks or projects as assigned. 
</li></ul>Our employees are expected to embrace and uphold our firm values as a part of our DLA Piper culture. We are committed to excellence in how we represent our clients and develop our people. 
Physical Demands
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. 
Work Environment
The individual selected for this position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, the requirement for which will be determined in coordination with the hiring manager or supervisor and may be modified in the firm&rsquo;s discretion in the future.
Disclaimer
The purpose of this job description is to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions. The job duties, requirements, and expectations for this position may be modified at the Firm&rsquo;s discretion at any time. This job description does not change the at-will nature of employment.
 
 
Application Process
 
Applicants must apply directly online instead of sending application materials via email. 
 
Accommodation
Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process. If you have a request for an accommodation during the application process, please contact careers@us.dlapiper.com .
Agency applications will not be considered. 
No immigration sponsorship is available for this position. 
 
The firm&rsquo;s expected hiring range for this position is $40.39-$64.23 per hour depending on the candidate&rsquo;s geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws.
The compensation offered for employment will also be dependent on other factors including the candidate&rsquo;s experience, skills, educational and professional background, and overall qualifications. We offer a comprehensive package of benefits including medical/dental/vision insurance, and 401(k).
#LI-SB1
#LI-Hybrid
DLA Piper is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job applicant poster viewing center .</div>

Client Accounts Administrator - MT/CT

Paradigm Healthcare

<div>Summary/Objective In keeping with our organization&rsquo;s goal of improving the lives of the residents we serve, the Director of Human Resources is responsible for overseeing the Human Resources (HR) functions at the facility. The primary purpose of this position is to direct the Human Resources department in accordance with current applicable federal, state, and local standards, guidelines, and regulations, and as directed by the Administrator, and to assure that quality personnel are interviewed, trained, and employed at the facility consistent with facility policies and procedures. 
 
Job Duties
&sect; Management of all employee personnel files and documentation, including personal information, work history, employee health records, disciplinary records, annual reviews, and compensation information
&sect; Process employee payroll
&sect; Maintain confidentiality of all pertinent employee information in accordance with applicable law as well as the facility&rsquo;s established policies and procedures
&sect; Manage information in employee personnel file to ensure accuracy, disburse employment documentation, and gather required signed forms from employees
&sect; Communicate with employees regarding HR and employment matters as required or directed
&sect; Respond to employee inquiries relating to HR matters, including complaints, concerns, PTO, annual review, pay, discipline, and benefits
&sect; Provide employees with information relating to payroll questions
&sect; Provide contact information to employees relating to employee benefits and provide general guidance relating to benefits
&sect; Assist employees eligible for open enrollment in benefits
&sect; Direct and assist employee inquiries relating to eligibility for changed to insurance coverage based on significant events
&sect; Daily review of employee timeclock punches (revise errors after approval from Administrator)
&sect; Daily review of PTO and absences to ensure that they are correctly recorded (approved by Administrator and/or Department Head)
&sect; Process applications for open positions and assist hiring manager with hiring efforts
&sect; Request information from applicants as requested by Administrator, including processing background checks, applicant personal information, and references
&sect; Ensure hiring/termination procedures are in compliance with established policies and procedures
&sect; Onboard of new employees consist with the facility&rsquo;s policies and procedures
&sect; Ensure employees have submitted all required documents for onboarding and contained in the employee personnel file (personal information, background check, W-4, I-9, licensure information, employee health information, and direct deposit information, and with copies of required documentation) 
 
&sect; Oversee the facility&rsquo;s orientation process and support department directors and managers in participating in orientation
&sect; Maintain open position report and submit to Administrator on a weekly basis or as directed
&sect; Ensure employee licensing is current and maintained in personnel file
&sect; Conduct yearly background checks, exclusion checks, or as needed and keeps records in accordance with all applicable federal, state, and local rules, laws, and regulations
&sect; Maintain accurate disciplinary records
&sect; Investigate employee complaints and concerns thoroughly and document effectively with witness statements, documentation, and other items to ensure the investigation is complete
&sect; Monitor workplace injury claims and coordinate work between employees and the insurance carrier
&sect; Conduct exit interviews and record data in the employee&rsquo;s personnel records
&sect; Monitor and respond to unemployment claims (including appeals)
&sect; Meet with department directors and managers on a regularly scheduled basis, to assist in planning in-service classes, on-the-job training procedures, and orientation for newly assigned personnel
&sect; Attend and participate in facility mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.)
&sect; Ensure that appropriate training records are maintained for staff personnel
&sect; Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility
&sect; Ensure that qualified staff are hired and schedule staff consistent with labor management policies
&sect; Ensure that departmental disciplinary action is administered fairly and without regard to race, color, creed, national origin, age, sex, religion, handicap, or marital status'
&sect; Terminate employment of personnel when necessary, documenting and coordinating such actions with the HR Director and/or Administrator in accordance with the facility&rsquo;s policies and procedures
&sect; Communicate and interact effectively with residents, visitors, families, staff, and supervisors
&sect; Attend and participate in departmental meetings and in-services as directed
&sect; Report all resident, staff, or other concerns to the appropriate department head
&sect; Report all incidents, accidents, unsafe situations, and concerns immediately
&sect; Maintain knowledge of applicable federal, state, and local rules and regulations relating to responsibilities
&sect; Ensure that responsibilities are performed consistent with all applicable federal, state, and local rules and regulations as well as facility policies and procedures
&sect; 
Supervisory Responsibility
There are no supervisory responsibilities in the department for this position. However, the position requires communication with and oversight of nursing home staff to ensure that specific policies, procedures, and systems are maintained correctly as it relates to the department. 
Required Skills
&sect; Excellent written and verbal communication skills
&sect; Demonstrate leadership, organizational skills, and ability to maintain a positive and professional attitude
&sect; Ability to work well under pressure, meet deadlines, and handle multiple tasks simultaneously
&sect; Display attention to detail
&sect; Interact with residents, families, and the community in a professional manner
&sect; Ability to engage in active listening (giving full attention to those speaking), critical thinking (using logic and reasoning to identify strengths/weaknesses of alternative solutions), and active learning (understanding implications of new information during problem-solving situations)
&sect; Exceptional judgment and active foresight
&sect; Self-motivated and self-directed 
 
Position Type and Expected Hours of Work
This position is within a healthcare facility that operates every day. Although this is generally a Monday through Friday position, there will be scheduled times of work on the weekends and holidays. Significant events can occur at any given time that require working. Ongoing direction and support may be necessary if systems are not properly implemented, continuously improved, and monitored.
Work Environment and Physical Demands
This position generally will require physical activity. It may at times require walking to various locations within a facility. This position routinely uses standard office equipment such as computers, phones, photocopiers and may require some use of machinery consistent with the job duties.
While performing the duties of this position, the employee is regularly required to talk and hear. This position at times requires the ability to walk, sit, use hands, reach, climb, stoop, bend, kneel, twist, and lift as necessary.
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and assignments may change at any time with or without notice.</div>

Human Resources Director

Gulf Coast Division

<div>Specialization: 
Radiology Diagnostic 
Job Summary:
An established, independent group is seeking a Body Imaging Radiologist to join their dynamic team. The provider will join a collegial atmosphere to support full time radiology services to several HCA Houston Healthcare hospitals including designated level II trauma centers and comprehensive stroke centers.
 
 
Qualified Candidates:<ul><li>
Applicants must be board-certified or board-eligible</li><li>
Body imaging fellowship preferred</li><li>
Candidates should be comfortable in all aspects of oncology imaging including CT, MRI, and PET</li><li>
Weekend call requirements equally distributed amongst the group</li><li>
Full time partnership positions will also have general diagnostic radiology responsibilities covering multiple onsite hospitals and outpatient clinics</li></ul> 

Incentive/Benefits Package:<ul><li>
Employee and partnership track positions available</li><li>
Weekend call requirements are equally distributed amongst the group</li><li>
Paid malpractice</li><li>
State of the art PACs and Powerscribe dictation system</li><li>
Competitive salary and benefits</li><li>
Ample vacation days</li><li>
Remote work options available</li><li>
Texas has tort reform and no state income tax</li></ul> 

About HCA Houston Healthcare: 
HCA Houston Healthcare is the leading provider of healthcare in the Greater Houston area, treating nearly a million patients annually. 
With an employee base of 15,000, HCA Houston Healthcare&rsquo;s comprehensive network includes 14 hospitals, 11 ambulatory surgery centers, 15 freestanding emergency centers, 24 CareNow&reg; urgent care centers and numerous freestanding diagnostic imaging facilities. 
The system also includes a regional transfer center that provides support for patient transfers into and out of HCA Houston Healthcare facilities as well as access to ground and air transportation within a 150-mile radius. 
As one of the region&rsquo;s largest healthcare systems, HCA Houston Healthcare recognizes the importance of giving back to the communities we serve. 
A strong advocate for the next generation of healthcare professionals, HCA Houston Healthcare also is a major supporter of the University of Houston College of Nursing and the University of Houston College of Medicine. 
For more information, visit HCAhoustonhealthcare.com.</div>

Body Imaging Radiologist

HCA Houston Healthcare

<div>Specialization: 
Orthopaedic Surgery of the Spine 
Job Summary:
HCA Houston Healthcare Medical Center is seeking an Orthopedic Spine Surgeon to join their team of Orthopedic Specialists in Houston, Texas. 
 
Qualified Candidates:
<ul><li>Must be board certified or board eligible in orthopedics</li><li>
Ability to obtain a Texas medical license or have a Texas medical license in good standing</li><li>
Candidates with experience or new fellows will be considered</li><li>
 Monday &ndash; Friday, 8am-5pm</li><li>
Outpatient Only</li></ul>
Incentives/Benefits Package:<ul><li>
Guaranteed base salary plus bonuses</li><li>
Employment (501.a)</li><li>
Rich benefits package</li><li>
Paid malpractice</li><li>
CME days/allowance and vacation</li><li>
Relocation allowance</li><li>
Texas has tort reform and no state taxes</li></ul>
About HCA Houston Healthcare Medical Center:
At HCA Houston Healthcare Medical Center, our mission is to meet the health needs and expectations of the patients and communities that we serve. Our comprehensive medical specialties are here to offer individualized care to every individual that walks through our doors. Our hospital is located in the heart of central Houston, adjacent to the Medical Center and Museum District, and provides quality care for the greater Houston area. 
 
Our emergency room is an 18-bed facility that is open 24/7. Our emergency room physicians, nurses and staff are trained to provide exceptional care in emergency, life-threatening situations. We also offer two intensive care units: surgical intensive care unit (SICU) and medical intensive care unit (MICU). These units are available to provide expert care for our most critical patients. 
 
Some examples of specialties, technologies and the care we offer include:<ul><li>
Weight loss surgery program</li><li>
Digital mammography</li><li>
Cardiac cath lab</li><li>
Magnetic resonance imaging (MRI)</li><li>
Ultrasound</li><li>
Computed tomography (CT)</li><li>
Nuclear medicine</li><li>
Joint replacement surgery</li><li>
Physical therapy</li><li>
Speech-language therapy</li><li>
The Sleep Center</li><li>
Outpatient surgical services</li><li>
Wound care program</li></ul>
These services are just part of what makes HCA Houston Medical Center a reliable, trusted place for your medical care.</div>

Orthopedic Spine Surgeon

LAZ Parking

<div>Director of Operations &ndash; Transportation

The Spirit of the Position:

The Director of Operations &ndash; Transportation supports the General Manager with complete oversight for financial, operational, safety, and service success at all shuttle locations within the East Texas Market. The DOO is directly responsible for all operational aspects in the market with oversight from the General Manager. Shuttle Operations Managers will report directly to this role.

Principal Job Duties:
<ul><li>
Responsible for the financial, operational, safety, and service success at all shuttle locations within the market.</li><li>
Develop and execute strategies to maximize revenue, control expenses, and ensure profitability across all shuttle operations.</li><li>
Build and maintain strong client relationships through regular communication, responsiveness, and delivery of exceptional service standards.</li><li>
Collaborate with clients to identify opportunities for service enhancements and revenue growth while ensuring contractual compliance.</li><li>
Managing, planning, scheduling, training, and directing the activities of all Shuttle Operations Managers.</li><li>
Ensure that increased revenue, controlled expenses, and customer satisfaction are maximized by maintaining the highest level of safety &amp; service thresholds and initiatives aligned with client expectations.</li><li>
Conduct regular safety audits, vehicle inspections, and incident investigations, implementing corrective actions to prevent recurrence.</li><li>
Oversee safety training programs for drivers and staff, including defensive driving, emergency response, and passenger safety protocols.</li><li>
Promote a culture of safety through consistent communication, reporting, and recognition of safe practices across all shuttle locations.</li></ul>
<ul><li>Additional duties as assigned.</li>
</ul>
People
<ul>
<li>Ensure daily operational meetings and client resume meetings are attended by Shuttle Operations Managers or designated team members.</li>
<li>Ensure LAZ internal meetings (Pre-Shifts) are held each shift through Shuttle Operations Managers, Supervisors, or Shift Leads.</li>
<li>Assist with the management and development of shuttle teams to accomplish annual and periodic goals/initiatives, while embodying and using LAZ Parking&rsquo;s culture as a guideline.</li>
<li>Identify high-potential employees to support the organization&rsquo;s continued growth, both within your region and outside.</li>
<li>Actively participate in the recruiting and onboarding process for all shuttle accounts.</li>
<li>Ensure all safety initiatives from the National Safety &amp; Training Manager are rolled out to new and existing employees.</li>
<li>Process and resolve any and all safety concerns within shuttle accounts, using the National Safety &amp; Training Manager as a resource where needed.</li>
<li>Managing, planning, scheduling, training, and directing the activities of the Transportation Silo within the market.</li>
</ul>
Product
<ul>
<li>Drive service results and establish goals by monitoring and responding to client feedback and LAZ service metrics.</li>
<li>Responsible for cultivating client relationships and business retention.</li>
<li>Implement and complete other projects, programs, and initiatives that may arise from the operation of assigned shuttle locations.</li>
<li>Understand, implement, and deliver all requirements outlined within the contractual agreement between LAZ Parking and our clients.</li>
<li>Responsible for planning and executing the opening of all new shuttle locations within the market.</li>
<li>Participate in proposals, underwriting, and presentations for transportation-related business development within the market.</li>
<li>Prepare, review, and submit shuttle agreements within the market to the General Manager for completion.</li>
</ul>
Profit
<ul>
<li>Responsible for ensuring claims and safety-related training, prevention initiatives, and claims processing including investigation, client and guest follow-up, and compliant reporting are occurring consistently within the market.</li>
<li>Responsible for overall financial success including audit compliance and ensuring shuttle accounts follow audit protocol.</li>
<li>Responsible for ensuring payroll processing is completed successfully at all shuttle accounts; including sign-off on hours in a timely manner; collaboration with the local payroll department to ensure pay data is completed properly; and working with Human Resources Business Partner to ensure proper wage and hour compliance.</li>
<li>Responsible for ensuring operational data is entered daily and accurately within the silo.</li>
<li>Responsible for financial management of all shuttle locations and ensuring adherence to budget and revenue enhancements as it relates to staffing, scheduling, and operational expenses.</li>
<li>Daily, Weekly, Monthly, and Annual financial and operational reports as required.</li>
<li>Preparation and completion of budgets/monthly reviews of profit/loss for assigned portfolio.</li>
<li>Monitor, review, and analyze the market rate structures.</li>
</ul>
Education:
<ul>
<li>Bachelor&rsquo;s Degree or equivalent work experience required.</li>
</ul>
Experience:
<ul>
<li>5&ndash;7 years in transportation or shuttle operations management, with multi-site oversight.</li>
<li>Strong workforce management experience; union labor experience a plus.</li>
<li>Financial acumen with P&amp;L responsibility and budgeting expertise.</li>
<li>Excellent leadership, communication, and client relationship skills.</li>
<li>Must have experience managing P&amp;Ls.</li>
<li>Must be willing to travel to different shuttle locations on a daily/weekly basis as needed to support operations.</li>
<li>Experience managing multi-site facilities is required.</li>
<li>Valid driver&rsquo;s license required.</li>
<li>Previous experience working in a fast-paced environment with high customer expectations.</li>
<li>Ability to cultivate the client-LAZ relationship.</li>
<li>Knowledge of Excel, Word, PowerPoint, and general Microsoft Office applications.</li>
</ul>
Skills:
<ul>
<li>Ability to communicate professionally and effectively.</li>
<li>Ability to speak, read, and comprehend the English language.</li>
<li>Must be open to feedback, differing opinions, and other points of view.</li>
<li>Demonstrates a sense of urgency and timeliness.</li>
<li>Demonstrates the ability to seek improvement.</li>
<li>Excellent team-building and interpersonal skills.</li>
</ul>
Physical Demands:
<ul>
<li>Willingness to work in the elements &ndash; heat, wind, snow, rain, etc.</li>
<li>Ability to lift, push, and pull at least 50 pounds.</li>
</ul>
FLSA Status: Exempt

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.

LAZ Parking participates in E-Verify.</div>

Director of Operations, Transportation

Amegy Bank

At Amegy Bank, people and culture are at the heart of everything we do. “Everyone counts” isn’t just a phrase. It is woven into all aspects of our organization. We know that to be successful in delivering the best to our clients, we must have a diverse and inclusive team with varied cultures, backgrounds, and experiences. Join our team of caring bankers who support the growth of businesses, families, and the communities we serve. Let us help you transform your career. Amegy Bank—Here, you grow.
 
We’re seeking a motivated and client-focused Client Relationship Associate to join our dynamic Houston Regional Commercial Lending Group in Northwest Crossing / Houston, TX . In this role, you will play a key part in supporting relationship managers, ensuring exceptional client service, and helping drive business growth through operational excellence and proactive client engagement.
 
This role offers the opportunity to build meaningful client relationships, support commercial lending operations, and grow professionally in a collaborative, fast-paced environment. If you are passionate about community involvement, teamwork, and helping others achieve their financial goals, we’d love to connect with you!
 
Key Responsibilities: 
Provide daily support to Loan Officers in managing their loan portfolios efficiently.
 
Perform administrative and clerical tasks related to loans, deposits, and account servicing.
 
Process loan renewals and modifications in alignment with portfolio requirements.
 
Contact clients to obtain updated financial statements, credit reports, and income verification.
 
Review submitted documents to ensure they meet the bank’s compliance and documentation standards.
 
Open and close accounts, update signer information, and perform notary services as needed.
 
Monitor and manage reporting exceptions, including collateral, financial, material, and deposit-related items.
 
Follow up on missing documentation such as signature cards, insurance policies, and financial statements.
 
Coordinate filing, correspondence, scheduling, and other portfolio-related tasks to maintain smooth operations.
 
Assist with loan processing, closing, and post-closing monitoring to support business development efforts.
 
Report to customer inquiries and assist with electronic file preparation and report maintenance.
 
Perform additional duties and special projects as assigned.
 
Required Qualifications: 
High school diploma or equivalent required; a combination of education and relevant experience may be considered.
 
Minimum 2 years of experience in banking, loan operations, portfolio management, deposits, or account servicing.
 
Commercial and/or corporate lending experience is preferred.
 
Solid understanding of banking operations, loan documentation, loan systems, and portfolio management, including renewals and modifications.
 
Familiarity with banking principles, compliance standards, and regulatory requirements.
 
Excellent interpersonal and customer service skills with strong verbal and written communication abilities.
 
Proven ability to respond to client inquiries promptly and professionally.
 
Skilled in reviewing, processing, and auditing client documentation and financial information.
 
Strong analytical and problem-solving skills with attention to detail.
 
Capable of generating and interpreting reports to support portfolio and client management.
 
Ability to multitask and manage shifting priorities while supporting relationship managers and clients.
 
Proficient in Microsoft Office Suite, particularly Word and Excel; experience with banking software systems is a plus.
 
Employee Benefits: 
At Amegy Bank, our mission is to create value for our customers, communities, employees, and shareholders. We recognize the vital role you play in our success as a team member. Our benefit plans are crafted to safeguard your health and well-being, as well as that of your family, while supporting your career growth.
 
Medical, Dental, and Vision Insurance – START DAY ONE!
 
Life and Disability Insurance, Paid Parental Leave and Adoption Assistance.
 
Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts.
 
Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays.
 
401(k) plan with company match and Profit Sharing.
 
Mental Health benefits including coaching and therapy sessions.
 
Tuition Reimbursement for qualifying employees.
 
Employee Ambassador preferred banking products.
 
Competitive compensation in line with work experience.
 
Amegy Bank, a division of Zions Bancorporation (ZION), is listed on the S&P 500 and NASDAQ Financial 100 indices.

Client Relationship Associate (Commercial Lending) – Northwest Crossing / Houston, TX

PROSERV

<div>About Us
Proserv is a global controls technology company with a heritage stretching back more than 60 years. We provide industry-leading solutions to improve the reliability, optimise the performance and extend the life of critical infrastructure across the energy sector.
Our team not only has the talent and technological expertise to deliver these transformative goals, but day-to-day, we hold to a clear set of FRESH Proserv values that underpins everything we do around the world.
So, if you believe you not only have the skills and know-how needed for this role, and you are a team player; keen to do things the right way; possess an inquisitive and creative mind; prioritise giving top-quality service and you enjoy helping and collaborating with colleagues or clients &ndash; then we really want to hear from you. 
What You Need to Know
This role will continue to support Project Quality requirements for the nominated site, but at the same time will report into the Supplier Quality Development function working with suppliers throughout USA, UAE, Qatar, Saudi Arabia, and occasionally India.
The primary objectives of Supplier Quality development are to drive supplier improvement reducing Non-conformances/Concessions and improving on-time delivery, coupled with leading internal improvements that make Proserv a &lsquo;better customer&rsquo; generating shared cost savings and efficiencies.
The primary objectives of Project Quality requirements are identified and complied during the manufacturing phase. Ensure timely coordination with client or third parties, timely submission of project deliverables as per SDRL, compilation of product dossiers to complete product manufacturing and meet the delivery schedules. 
What We Are Looking For 
Supplier<ul><li>
Perform assessments of new suppliers to ensure they meet the quality requirements to be a supplier to Proserv.</li><li>
Continuous evaluation and assessment of Supplier Quality risk and opportunity in line with changes to supplier scopes and usage level</li><li>
Maintenance of records that relate to supplier quality risk and opportunities</li><li>
Develop and manage supplier quality initiatives including vendor expectations, inspection standards and capability studies for incoming materials to ensure goods received at Proserv site are &lsquo;right first time&rsquo;.</li><li>
Collate and evaluate supplier quality data to identify supplier process improvement opportunities</li><li>
Work with the supplier directly, create and monitor the execution of containment and corrective action plans to address process failures</li><li>
Facilitate root cause analysis and corrective actions of supplier quality issues until such time that the supplier can carry this out unsupported</li><li>
Train suppliers to carry out effective root cause analysis and prevent recurring issues at supplier site without Proserv facilitation</li><li>
Perform on-site supplier audits for verification of correction actions from RCA</li><li>
Work with Proserv Engineers, Project Management and Supplier to agree appropriate documentation (i.e. Material Certification, Inspection Points, Manufacturing Plan/Quality Plan (MP/QP), Inspection and Test Plan (ITP), etc.) requirements prior to commencement of work.</li><li>
Support supplier development e.g. capability, adequate Quality controls, Quality Assurance mentality, Failure Mode and Effect Analysis (FMEA&rsquo;s), Design for Manufacture (DFM) and Value Engineering to drive out cost.</li><li>
Takes ownership of and lead investigations into reasons for negative trends in Supplier Quality and Delivery.</li><li>
Supplier HSE spot-audits</li><li>
Monitor and reduce supplier concessions through working with supplier and Proserv Engineers</li><li>
Identify and manage supplier improvement initiatives</li><li>
Work with Product and Design Engineers to define process parameters and criteria (for example tolerances) to ensure supplier process capability is effective to meet product and process requirements</li><li>
Work with Project Engineers to improve understanding of supplier product compatibility and application to balance Client specification with cost-effective/quality products.</li><li>
Promote the use of techniques for continuous improvement such as Poka-Yoke (Error Proofing), Measurement System Analysis, Statistical Process control, Process Failure Mode and Effects Analysis (PFMEA), and Lean.</li><li>
Assist the development of Supplier score card reports for sharing with Suppliers and Proserv Senior Management, which measure a comprehensive performance of critical suppliers across areas such as Safety, Quality, Delivery, Cost, ESG and Continuous Improvement</li><li>
Support Quarterly Business Reviews with Critical Suppliers and work collaboratively with Suppliers to develop their performance reports utilizing Supplier Quality Score Card Reports, RCA&rsquo;s, Corrective Actions, etc.</li><li>
Perform other duties and responsibilities as assigned.</li></ul>
Project<ul><li>
Submission of Quality related documents submission as per Project requirements and ensure the client comments are suitably incorporated.</li><li>
Lead coordination of surveillance activities with TPI, clients and suppliers to ensure project surveillance requirements are met.</li><li>
Contribute to the Global Business Management System by creating procedures to address process gaps in the system.</li><li>
Lead RCA investigations and document formal responses for customer and management presentation.</li><li>
Act as the point of contact relating to project quality issues and manage until resolved.</li><li>
Own project NCR coordination throughout the NCR life cycle and ensure timely resolution of non-conformances.</li><li>
Own, maintain, and compile strategic data metrics to develop reports that will convey quality performance to interested parties.</li><li>
Contribute to and participate in management reviews as necessary.</li><li>
Schedule and execute internal audits in support of ISO and internal requirements.</li><li>
Integrate Continuous Improvement ideas as part of the process and drive teams toward standardization of work processes.</li><li>
Help support tendering quality inquiries as required.</li><li>
Perform other duties and responsibilities as assigned.</li></ul>
Qualifications / Skills &amp; Experience
Education<ul><li>
Bachelor&rsquo;s Degree, or</li><li>
Combination of equivalent qualifications below + 5 years&rsquo; experience:<ul><li>
Lead Auditor qualified</li><li>
ASNT Level II &ndash;RT, PT and MT a plus</li><li>
Six Sigma Green or Black Belt Certification</li><li>
CQE</li></ul></li></ul>
Essential<ul><li>
SQD experience in Automotive, Aerospace or Energy is preferred</li><li>
Low-volume, low repeatability, Engineer-to-order environment is preferred</li><li>
Extensive experience of Supplier quality development demonstrated through results</li><li>
Experience of dealing with customers and suppliers</li><li>
Membership of appropriate professional body</li><li>
Delivery of internal/supplier training in Root Cause Analysis</li><li>
Practitioner of Lean Six Sigma concepts.</li><li>
Must be proficient in Microsoft office, specifically MS Word, Excel, and Power Point.</li><li>
Understanding and interpretation of engineering drawings</li><li>
Understanding manufacturing processes; fabrication and machining knowledge is essential</li><li>
Advanced Product Quality Planning (APQP), would be advantageous</li><li>
Failure Mode and Effect Analysis (FMEA)</li><li>
Lean Manufacturing knowledge</li><li>
Geometric Dimensioning and Tolerancing, would be advantageous</li><li>
Measurement techniques</li><li>
Metrology, Inspection Methods and Equipment</li><li>
ISO9001</li><li>
Ability to work in a diverse and dynamic environment</li><li>
Planning and prioritising activities</li><li>
Good communication and interpersonal skills</li><li>
Listening skills</li><li>
Negotiation skills</li><li>
Ability to present data effectively</li><li>
Problem-solving skills</li><li>
Understanding of Health and Safety practices</li><li>
Team working skills</li><li>
Analytical skills</li><li>
Understanding of cost and financial impacts</li></ul>
Why Choose Us
We offer a competitive starting salary with an opportunity to advance, which will be dependent on competency starting level.</div>

Project & Supplier Quality Engineer

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