call center agent

property consultant

sales consultant

academic counselor

account manager

client advisor

Loro Piana

<div>
 
 Position
 
 
 
 The Client Advisor represents the Company with clients in our Boutique/Stores. He/She is a professional in the sales of luxury goods, and responsible for the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store
 
 
 
 Job Responsibilities
 
 
 
 <ul>
 <li>
 Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
 </li>
 <li>
 Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales
 </li>
 <li>
 Cooperates with his/her colleagues in order to create a positive environment in the store and pays attention to his/her performance level
 </li>
 <li>
 Receives and displays the products according to the established procedures
 </li>
 <li>
 Constantly maintains a tidy working place according to the Company guidelines
 
 
 </li>
 </ul>
 
 Sales
 
 
 
 <ul>
 <li>
 Is responsible for the sales process following the Company standards (&ldquo;Loro Piana Selling Ceremony&rdquo;)
 </li>
 <li>
 Provides and maintains a high level of customer service
 </li>
 <li>
 Manages commercial relations with clients in order to assure the highest level of satisfaction and enhancing each phase of the commercial relation
 </li>
 <li>
 Takes part in the store and department meeting
 
 
 </li>
 </ul>
 
 Client Management and CRM
 
 
 
 <ul>
 <li>
 Ensures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
 </li>
 <li>
 Manages claims with the supervisor support
 </li>
 <li>
 Turns every touch point with customers into a positive situations, always promoting Brand image
 </li>
 <li>
 Communicates to the Management the collected information regarding clients
 </li>
 <li>
 Executes the follow up of clients&rsquo; requests
 
 
 </li>
 </ul>
 
 Product
 
 
 
 <ul>
 <li>
 Participates to all the product presentations (of all the product categories) done in the store
 </li>
 <li>
 Deeply knows all products of his/her category and is promptly updated on all the product categories present in the store
 </li>
 <li>
 Ensures the appropriate care (cleaning, cure, replacement, etc.) of the store
 
 
 </li>
 </ul>
 
 Visual
 
 
 
 <ul>
 <li>
 Takes care of the display maintenance in his/her sector, pointing out if something is missing or in need of maintenance
 
 
 </li>
 </ul>
 
 Stock
 
 
 
 <ul>
 <li>
 Is always updated on the store stock in order to optimize sales
 </li>
 <li>
 Participates to end of the year, sector and rotation inventory for each product category
 
 
 </li>
 </ul>
 
 Thefts and losses
 
 
 
 <ul>
 <li>
 Respects the assigned position in order to prevent thefts and losses in cooperation with the colleagues in case of moving
 
 
 </li>
 </ul>
 Swiftly points out to his supervisor if something is missing
 
 
 
 Profile
 
 
 
 <ul>
 <li>
 Relevant work experience as Client Advisor in a luxury boutique
 </li>
 <li>
 Aligned with the Brand identity and detail oriented
 </li>
 <li>
 Passion and high motivation for Loro Piana products and Brand
 </li>
 <li>
 Excellent interpersonal, teamworking and problem solving skills
 </li>
 <li>
 Good stress management, flexibility and adaptability
 </li>
 <li>
 Fluent English, both spoken and written; other languages are a plus
 </li>
 </ul>
</div>

Client Advisor

<div><div><div><div><h3 class="jobSectionHeader">Position
</h3>The Client Advisor represents the Company with clients in our Boutique/Stores. He/She is a professional in the sales of luxury goods, and responsible for the satisfaction and loyalty of every customer. Cooperates for reaching the qualitative and quantitative goals set in his/her department and in the store
</div><div><h3 class="jobSectionHeader">Job responsibilities
</h3><ul><li>Is polyvalent, constantly operating to serve the store, with the aim of achieving the highest customer satisfaction
</li><li>Is aligned to the style and to the Brand qualitative standards during the whole sales process and after-sales
</li><li>Cooperates with his/her colleagues in order to create a positive environment in the store and pays attention to his/her performance level
</li><li>Receives and displays the products according to the established procedures
</li>Constantly maintains a tidy working place according to the Company guidelines 
<li>
</li></ul>Sales
<ul><li>Is responsible for the sales process following the Company standards (&ldquo;Loro Piana Selling Ceremony&rdquo;)
</li><li>Provides and maintains a high level of customer service
</li><li>Manages commercial relations with clients in order to assure the highest level of satisfaction and enhancing each phase of the commercial relation
</li>Takes part in the store and department meeting 
<li>
</li></ul>Client Management and CRM
<ul><li>Ensures the after-sales service with the same level of efficiency and care, in order to maintain the clients satisfaction and loyalty with the aim of promoting the Brand image
</li><li>Manages claims with the supervisor support
</li><li>Turns every touch point with customers into a positive situations, always promoting Brand image
</li><li>Communicates to the Management the collected information regarding clients
</li><li>Executes the follow up of clients&rsquo; requests
</li></ul>Product
<ul><li>Participates to all the product presentations (of all the product categories) done in the store
</li><li>Deeply knows all products of his/her category and is promptly updated on all the product categories present in the store
</li><li>Ensures the appropriate care (cleaning, cure, replacement, etc.) of the store
</li></ul>Visual
<ul><li>Takes care of the display maintenance in his/her sector, pointing out if something is missing or in need of maintenance
</li></ul>Stock
<ul><li>Is always updated on the store stock in order to optimize sales
</li><li>Participates to end of the year, sector and rotation inventory for each product category
</li></ul>Thefts and losses
<ul><li>Respects the assigned position in order to prevent thefts and losses in cooperation with the colleagues in case of moving
</li></ul>Swiftly points out to his supervisor if something is missing
</div><div><h3 class="jobSectionHeader">Profile
</h3><ul><li>Relevant work experience as Client Advisor in a luxury boutique
</li><li>Aligned with the Brand identity and detail oriented
</li><li>Passion and high motivation for Loro Piana products and Brand
</li><li>Excellent interpersonal, teamworking and problem solving skills
</li><li>Good stress management, flexibility and adaptability
</li><li>Fluent English, both spoken and written; other languages are a plus
</li></ul></div></div></div><div><div><div><div><div><h2 class="jobSectionHeader">LORO PIANA
 
MAISON
 
</h2><div>Originally from Trivero in northern Italy, the Loro Piana family began trading wool in the early 1800s. In 1924, Pietro Loro Piana founded Ing. Loro Piana &amp; C., the current company. Pietro&rsquo;s nephew Franco took over in 1941, and after the war the firm began to establish its reputation as a supplier of premium wool and cashmere textiles for a growing haute couture industry, both home and abroad. In the 1970s, Sergio and Pier Luigi Loro Piana took up the reins, diversifying into luxury goods and developing an international retail arm. Now the world&rsquo;s foremost cashmere processor, Loro Piana prides itself on sourcing the very finest, rarest raw materials the world has to offer, including unique cashmere from baby goats in northern China and Mongolia, vicu&ntilde;a from the Andes, extra-fine Merino wool from Australia and New Zealand and lotus flower fiber from Myanmar. The company draws on both time-honored traditions and state of the art technology to offer its discerning customers products that are renowned for their peerless quality. All of the company&rsquo;s collections of ready-to-wear garments and accessories are made in Italy to the highest standards of craftsmanship and sartorial excellence.</div></div></div></div></div></div></div>

MEEZA QSTP

<div>
 
 
 Senior Client Services Manager
 
 
 
 Managerial Responsibilities:
 
 <ul>
 <li>
 Provide input during the development of the department&rsquo;s strategy, goals, initiatives, and plans and monitor their execution.
 </li>
 <li>
 Foster a collaborative culture within the department that encourages the sharing of feedback and insights across different functional areas to enhance client service delivery.
 </li>
 <li>
 Initiate and facilitate regular inter-departmental meetings to ensure alignment of objectives and seamless communication regarding client projects and expectations.
 </li>
 <li>
 Manage day-to-day activities and operations, recommend potential improvements, and ensure proper documentation and implementation of all policies and procedures.
 </li>
 <li>
 Assist in the development of the annual budget, including all financial and staff requirements for the department.
 </li>
 <li>
 Provide coaching, guidance, and support to employees in the execution of their work and ensure proper knowledge transfer to develop them and improve their performance.
 </li>
 </ul>
 
 
 
 
 
 Functional Responsibilities:
 
 
 <ul>
 <li>
 Facilitate and coordinate internal technical professionals and provide leadership to achieve client satisfaction and operational excellence.
 </li>
 <li>
 Develop and maintain strong relationships with clients, ensure that their needs are being met and expectations are exceeded.
 </li>
 <li>
 Proactively engage with clients to understand their evolving business needs and align MEEZA's services, accordingly, ensuring a proactive, not reactive, approach to client satisfaction.
 </li>
 <li>
 Create and utilize client satisfaction metrics and feedback mechanisms to drive continuous improvements in service delivery and share insights with relevant departments to spur organizational learning.
 </li>
 <li>
 Engage in strategic discussions with clients to identify new opportunities for service enhancement and collaborate with the Sales and Technical Development teams to realize these opportunities.
 </li>
 <li>
 Act as a commercial advocate, ensuring that client engagements are nurtured not just for immediate satisfaction but for long-term value creation and revenue growth.
 </li>
 <li>
 Champion the voice of the client within MEEZA, ensuring that client feedback and satisfaction are integral metrics in organizational performance assessments and strategy development.
 </li>
 <li>
 Collaborate with cross-functional teams to ensure timely delivery of client projects and resolve any technical or operational issues.
 </li>
 <li>
 Identify opportunities to enhance client solutions, optimize service delivery, and improve team efficiency.
 </li>
 <li>
 Develop and monitor key performance indicators (KPIs) to measure and analyze the effectiveness of the team's performance and make recommendations for improvement.
 </li>
 <li>
 Monitor the delivery of services to ensure that they meet agreed-upon service levels by tracking incidents, requests, and changes to services.
 </li>
 <li>
 Coordinate incident management and problem resolution activities by ensuring that incidents and problems are appropriately escalated and resolved in a timely manner.
 </li>
 <li>
 Support the external supplier management process for partners/vendors/suppliers engaged on the named accounts.
 </li>
 <li>
 Act as a single point of contact for the delivery process for IT service solutions on the named accounts.
 </li>
 <li>
 Publish regular reports/management information on the status of service performance.
 </li>
 <li>
 Work with PMO to manage the delivery and implementation of complex technological solutions to clients and subsequent transition to in-life support.
 </li>
 <li>
 Stay up to date with industry trends and emerging technologies to ensure MEEZA's offerings remain competitive and innovative.
 </li>
 <li>
 Liaises with different departments about client queries to resolve any issues that arise.
 </li>
 </ul>
 
 
 
 
 
 Knowledge, Skills &amp; Experience
 
 
 
 Academic &amp; Professional Qualifications:
 
 <ul>
 <li>
 Bachelor's degree in Business, Engineering, Information Systems, or equivalent.
 </li>
 <li>
 Certifications in ITIL and Project Management (Prince2 or PMP) are desirable.
 </li>
 </ul>
 
 
 
 
 Experience:
 
 <ul>
 <li>
 12+ years of experience in client services or a related field, with a proven track record in managing and growing client relationships.
 </li>
 <li>
 Experience in working collaboratively with cross-functional teams and managing stakeholders at various levels within and outside the organization.
 </li>
 <li>
 Demonstrated success in driving customer satisfaction and delivering value-added services in a technology-driven environment.
 </li>
 </ul>
 
 
 
 
 
 Skills and Requirements:
 
 
 <ul>
 <li>
 Commercial awareness to understand the business implications of technical service delivery and to identify opportunities for expanding client engagements.
 </li>
 <li>
 Ability to translate client feedback into actionable insights for continuous improvement in service delivery and client satisfaction.
 </li>
 <li>
 Strong communication skills to effectively liaise between clients and internal teams, ensuring a unified approach to delivering client satisfaction.
 </li>
 <li>
 Strong people management skills, with a focus on collaborating with and developing others.
 </li>
 <li>
 Excellent client relationship management skills to build and maintain strong partnerships with clients, ensuring high satisfaction and retention.
 </li>
 <li>
 Deep knowledge of IT managed services, industry standards, and best practices to oversee the successful delivery of IT services and address client needs and requirements.
 </li>
 <li>
 Demonstrated success in the delivery of complex IT solutions for enterprise clients in a multi-tenant organization.
 </li>
 <li>
 Strong understanding of enterprise technologies including data centers, WAN/LAN networks, server technologies, applications, and enterprise management systems.
 </li>
 <li>
 Experience with client management lifecycles is a distinct advantage.
 </li>
 <li>
 Comprehension of technology and process frameworks including LEAN/Six-Sigma, CMMI, TIA-942, Zachman, and The Uptime Institute.
 </li>
 <li>
 The role requires a bilingual professional with strong English and Arabic language skills.
 </li>
 </ul>
 
 
</div>

Senior Client Services Manager

NTT DATA

<div>Make an impact with NTT DATA 
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion &ndash; it&rsquo;s a place where you can grow, belong and thrive.<div>
Your day at NTT DATA 
As a Senior Client Manager at NTT DATA, you will be instrumental in managing and growing relationships with our clients. Your main focus will be to drive land, expansion, and renewals across all our solutions within your assigned accounts. You will take full ownership of these accounts, ensuring client satisfaction throughout their entire lifecycle. This role is not just about sales; it is about building lasting connections and identifying how our services can add real value to their business. 
 
You will work closely with various stakeholders, including vendors and partners, to achieve the results we aim for. Using our company's sales tools and methodologies, you will effectively manage accounts, opportunities, pipelines, and forecasts. As the main point of contact for your clients, you will ensure open and effective communication channels are developed and maintained, providing a reliable touchpoint that fosters strong business relationships. 
 
Your role goes beyond just meeting quotas. You will identify current needs, articulate how we can meet those needs through our solutions, and drive demand. By encouraging clients to explore additional services, you will play a key role in nurturing revenue growth. You will also engage in developing governance and compliance policies to manage risk and ensure financial governance and compliance within your area of specialization.</div><div> 

To thrive in this role, you need to have:<ul><li>
Advanced experience in global partner management, sales environments, and customer service.</li><li>
Experience in the IT or professional services industry, focusing on business development and/or sales.</li><li>
Strong business acumen in sales, focusing on planning and leveraging tools and DATA.</li><li>
Knowledge of the company's offerings, client applications, use cases, and market trends.</li><li>
Ability to link our high-value services to specific client needs and outcomes.</li><li>
Experience in identifying and advancing opportunities at assigned prospects and clients, and accountability for coordinating internal and external resources to close sales opportunities.</li><li>
Excellent client engagement and management skills, aimed at improving client relationships and driving sales growth.</li><li>
Prior experience with the Salesforce.com contact platform.</li><li>
A bachelor&rsquo;s degree or equivalent in business or a sales-related field.</li></ul></div>
Workplace type:
On-site Working
About NTT DATA 
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world&rsquo;s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&amp;D.
Equal Opportunity Employer 
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Third parties fraudulently posing as NTT DATA recruiters
NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters&mdash;whether in writing or by phone&mdash;in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.</div>

Senior Client Manager

BPO PLUS

Project manage &amp; deliver Wealth Management transformation programs focused on Qatar Retail Wealth enhancement and Private Banking expansion, translating business strategy into executable initiatives that improve client experience, advisor productivity, and scalable growth.Program &amp; Project Management Skills:1. Lead a Wealth Management program focused on-Qatar Retail Wealth initiatives-Private Banking (PB) expansion2. Own end‑to‑end delivery across multiple WM initiatives.3. Structure programs into clear project plans, timelines, and measurable outcomes.4. Perform hands‑on analysis of client journeys, advisory processes, and servicing models.5. Define and validate business requirements with Relationship Managers and business leaders.6. Ensure initiatives deliver tangible improvements in client and advisor outcomes.Business Analyst Skills:1. Ability to conduct business analysis to define business and functional requirements.2. Ability to document BRDs, user stories, and process flows (current state, interim, and target state operating models) aligning to revenue outcomes.3. Analyze front, middle, and back office workflows to identify gaps impacting productivity or client conversion.4. Work closely with all key stakeholders including Technology and Operations to ensure solutions are feasible and effective.5. Ensure solutions are practical and aligned with business realities.Business &amp; Domain Exposure:1. Apply understanding of PB &amp; retail products and services2. Apply understanding of both insitutional and client lifecycle, product penetration, and pricing dynamics.3. Support decision‑making with data, logic, and commercial context.Experience &amp; Profile:1. 8+ years banking and transfromation experience with Retail Banking and/or Wealth Management exposure.2. Experience delivering WM transformation, growth, or client experience initiatives.3. Strong PM delivery discipline with hands‑on BA capability.4. Client‑centric, pragmatic, and execution‑focused.Job Type: Full-timePay: QAR19,000.00 - QAR20,000.00 per monthLocation:<ul><li>Doha (Preferred)</li></ul>

Project Manager with BA experience – Private Banking Retail & Wealth Management

MCG Talent

<div>
 
 
 Business Director &ndash; Integrated Communications Agency
 
 
 
 📍 Doha, Qatar
 
 
 
 
 
 We are partnering with a leading integrated communications agency in Qatar to appoint a
 
 Business Director
 
 to drive strategic growth, client leadership, and commercial performance.
 
 
 This is a senior leadership role for someone who thrives at the intersection of strategy, client partnership, and business development.
 
 
 
 
 
 
 
 The Role
 
 
 
 
 As Business Director, you will be responsible for overseeing a portfolio of high-profile clients, leading senior client relationships, and driving revenue growth. You will play a pivotal role in shaping strategic direction, expanding accounts, and identifying new business opportunities across the Qatari market.
 
 
 Key Responsibilities
 
 <ul>
 <li>
 Lead and grow a portfolio of retained and project-based accounts
 </li>
 <li>
 Act as senior strategic advisor to clients across corporate, government, and brand mandates
 </li>
 <li>
 Drive business development efforts and convert new opportunities
 </li>
 <li>
 Oversee integrated campaign delivery across PR, digital, social, and content
 </li>
 <li>
 Ensure commercial targets, profitability, and revenue growth are achieved
 </li>
 <li>
 Mentor and lead high-performing client servicing teams
 </li>
 <li>
 Contribute to agency positioning and market expansion strategy
 </li>
 </ul>
 
 
 
 
 
 
 Ideal Profile
 
 
 
 <ul>
 <li>
 10+ years&rsquo; experience in communications, PR, or integrated marketing
 </li>
 <li>
 Proven track record in senior client leadership within an agency environment
 </li>
 <li>
 Strong commercial acumen and experience managing P&amp;L or revenue targets
 </li>
 <li>
 Established network within Qatar (government, corporate, or semi-government sectors preferred)
 </li>
 <li>
 Confident in pitching, stakeholder management, and strategic planning
 </li>
 <li>
 Experience leading and developing teams
 </li>
 </ul>
 
 
</div>

Business Director (Integrated Communications)

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