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Combuzz HR Solutions

<div>
 
 
 Operations Manager &ndash; Staffing &amp; Outsourcing
 
 
 
 📍
 
 Location:
 
 DSO - Dubai
 
 
 
 
 
 We&rsquo;re hiring an
 
 Operations Manager
 
 with 3&ndash;5 years of experience in the staffing or outsourcing industry. The role involves leading day-to-day operations, managing client delivery, and ensuring smooth workforce deployment across projects.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 <ul>
 <li>
 Oversee daily operations and client accounts
 </li>
 <li>
 Lead and support the delivery and recruitment teams
 </li>
 <li>
 Track KPIs and ensure client satisfaction
 </li>
 <li>
 Improve processes and drive efficiency
 </li>
 <li>
 Ensure compliance with labor laws and company standards
 </li>
 </ul>
 
 
 
 
 
 What we&rsquo;re looking for:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, HR, or related field
 </li>
 <li>
 3&ndash;5 years&rsquo; experience in operations within staffing or outsourcing
 </li>
 <li>
 Strong communication and leadership skills
 </li>
 <li>
 Good knowledge of workforce planning and client management
 </li>
 </ul>
 
 
</div>

Operations Manager – Staffing & Outsourcing

Yomly

<div>
 
 
 About Yomly
 
 
 
 Yomly is a leading HR &amp; Payroll SaaS platform in the MENA region, delivering enterprise-grade solutions for payroll, HR, time &amp; attendance, and employee engagement. Our Professional Services team drives successful implementations across diverse clients, ensuring timely delivery, adoption, and long-term success.
 
 
 
 
 
 
 Role Scope
 
 
 
 The Project Manager owns the delivery of large and enterprise-level implementations, taking full accountability for outcomes across multiple workstreams, stakeholders, and requirements. This role serves as the customer&rsquo;s trusted advisor, guiding them through discovery, requirement translation, and solution adoption to ensure business value is realized. Every Project Manager works with dedicated Project Coordinators and Senior Project Coordinators, with direct responsibility for managing, developing, and growing these team members.
 
 
 
 
 
 
 Please note:
 
 
 This role requires prior experience in delivering solutions or services to external clients. As this experience is essential to our company&rsquo;s operations and product offerings, only candidates who meet this requirement will be considered.
 
 
 
 
 
 
 
 Role Impact
 
 
 <ul>
 <li>
 Drives a smooth customer onboarding by combining project ownership with consultative client engagement.
 </li>
 <li>
 Builds long-term trust with clients by translating business needs into actionable delivery requirements and guiding customers toward best-fit solutions.
 </li>
 <li>
 Enhances delivery efficiency and predictability by proactively driving process improvements and automation.
 </li>
 <li>
 Strengthens Yomly&rsquo;s delivery capability by coaching, developing, and growing PCs/SPCs into stronger contributors.
 </li>
 <li>
 Provides leadership visibility into systemic risks, delivery performance, and portfolio health.
 </li>
 <li>
 Anticipates blockers and delays, acting proactively to manage internal resources and client expectations to minimize impact.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 Technical Execution
 
 
 <ul>
 <li>
 Lead full lifecycle of implementation projects with accountability for outcomes, ensuring timely delivery and measurable adoption.
 </li>
 <li>
 Translate customer requirements into design and delivery actions, guiding stakeholders toward practical and scalable solutions.
 </li>
 <li>
 Ensure solution readiness by overseeing migration plans, testing cycles, and validation checkpoints to guarantee stability before go-live.
 </li>
 <li>
 Delegate execution tasks to PCs/SPCs while maintaining accountability for overall quality and client satisfaction.
 </li>
 <li>
 Anticipate risks and implement proactive mitigation plans across scope, resources, and dependencies.
 </li>
 <li>
 Identify inefficiencies in delivery processes and embed improvements, automation, and best practices across projects.
 </li>
 <li>
 Define adoption criteria with customers and integrate measurable success metrics into project tracking.
 </li>
 </ul>
 
 
 
 
 
 Collaboration &amp; Leadership
 
 
 <ul>
 <li>
 Act as the trusted advisor to customer stakeholders, supporting decision-making with consultative insight.
 </li>
 <li>
 Lead structured governance forums (status reviews, steering committees, decision checkpoints) with customers.
 </li>
 <li>
 Manage, coach, and develop assigned PCs/SPCs, ensuring quality of execution, communication, and escalation.
 </li>
 <li>
 Partner with Professional Services, Product, Customer Success, and Service Desk teams to resolve complex cross-functional challenges.
 </li>
 <li>
 Provide leadership with transparent updates on delivery risks, performance, and recommended interventions.
 </li>
 </ul>
 
 
 
 
 
 Team Building &amp; Strategic Enablement
 
 
 <ul>
 <li>
 Directly manage and develop at least two Project Coordinators/Senior Project Coordinators through structured coaching, performance feedback, and clear career progression pathways.
 </li>
 <li>
 Embed lessons learned from projects into Yomly&rsquo;s delivery playbooks, templates, and frameworks.
 </li>
 <li>
 Model accountability, ownership, and customer leadership for the PM team.
 </li>
 <li>
 Drive continuous improvement by piloting and scaling new delivery methodologies, automation initiatives, and tools.
 </li>
 <li>
 Lead knowledge-sharing sessions and retrospectives to strengthen execution standards across the team.
 </li>
 <li>
 Align delivery practices with cross-functional partners to improve consistency and scalability.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Required Experience &amp; Skills
 
 
 <ul>
 <li>
 6&ndash;9 years of project management experience in SaaS or enterprise implementations.
 </li>
 <li>
 Demonstrated success leading multi-country, high-complexity projects with &gt;500 users.
 </li>
 <li>
 Advantage of having a strong knowledge of HR in MENA or global markets.
 </li>
 <li>
 Proven ability to take a client&rsquo;s business needs and translate them into clear technical actions within the organization.
 </li>
 <li>
 Experience managing and developing direct reports (Project Coordinators/SPCs).
 </li>
 <li>
 Skilled in risk management, process improvement, and adoption planning.
 </li>
 <li>
 Familiarity with project management software (Zoho Projects, Jira, Asana, or equivalent).
 </li>
 </ul>
 
 
 
 
 
 Core Competencies
 
 
 <ul>
 <li>
 
 Outcome Ownership:
 
 Takes full accountability for project success and customer adoption.
 </li>
 <li>
 
 Consultative Leadership:
 
 Guides customers toward scalable, effective solutions.
 </li>
 <li>
 
 Continuous Improvement:
 
 Identifies inefficiencies and drives systemic change.
 </li>
 <li>
 
 Team Development:
 
 Builds the capability of PCs/SPCs through structured coaching and growth.
 </li>
 <li>
 
 Cross-Functional Alignment:
 
 Partners across PS, Product, CS, and Service Desk for predictable delivery.
 </li>
 </ul>
 
 
 
 
 
 Success Measures
 
 
 <ul>
 <li>
 Projects consistently delivered on time, within scope, and meeting adoption targets.
 </li>
 <li>
 Customers trust PMs as advisors, not just coordinators of tasks.
 </li>
 <li>
 PCs/SPCs under management show measurable improvement in performance and capability.
 </li>
 <li>
 Delivery processes are continuously refined, with automation embedded where possible.
 </li>
 <li>
 Leadership has visibility into portfolio health and risks, with proactive interventions in place.
 </li>
 </ul>
</div>

Project Manager

NEP Group

<div>
 1. PURPOSE OF POSITION 
</div>
The purpose of the TFC / Delivery Manager is to lead and oversee the commissioning processes and provide comprehensive support for TFC projects and systems within the NEP US region. This role ensures that all commissioned systems meet the required standards and specifications, are delivered on time, and operate efficiently and effectively. The TFC / Delivery Manager will also be responsible for managing the support team, addressing client concerns, troubleshooting issues, and ensuring continuous improvement in the quality of support services provided. This role is crucial for maintaining high levels of customer satisfaction, optimizing system performance, and ensuring seamless project transitions from commissioning to operational phases.
<div>
 2. POSITION KEY RESPONSIBILITIES AND JOB TASKS: 
</div>
<ul>
 <li>People Management: <ul>
 <li>Lead the US TFC commissioning team that will consist out of TFC commissioning and support engineers and relevant third-party customers TFC engineers.</li>
 </ul>
 </li>
 <li> Project Commissioning:
 <ul>
 <li>Oversee the commissioning of new TFC installs and projects to ensure they meet design specifications and performance standards.</li>
 <li>Develop and implement commissioning plans, procedures, and protocols for the TFC support team</li>
 <li>Coordinate with project managers, broadcast engineers, systems integrations and other stakeholders to ensure seamless integration and functionality of systems.</li>
 </ul>
 </li>
 <li> Support Management:
 <ul>
 <li>Manage KPI s and SLA s that have been agreed with third-party customers</li>
 <li>Lead and manage the local TFC support team to provide timely and effective assistance to clients and internal stakeholders.</li>
 <li>Develop and maintain TFC support processes, including issue tracking, resolution, and reporting.</li>
 <li>Ensure high levels of customer satisfaction through prompt and effective issue resolution.</li>
 </ul>
 </li>
 <li> Quality Assurance:
 <ul>
 <li>Conduct thorough testing and validation of systems during the commissioning phase.</li>
 <li>Ensure compliance with industry standards, safety regulations, and company policies.</li>
 <li>Identify and address any discrepancies or issues during the commissioning process.</li>
 </ul>
 </li>
 <li> Client Interaction:
 <ul>
 <li>Act as the primary point of contact for clients during the commissioning and support phases.</li>
 <li>Provide regular updates and reports to clients on project status and support activities.</li>
 <li>Address client concerns and feedback promptly and effectively.</li>
 </ul>
 </li>
 <li> Continuous Improvement:
 <ul>
 <li>Analyze support data and feedback to identify areas for improvement in commissioning and support processes.</li>
 <li>Implement best practices and innovative solutions to enhance system performance and support services.</li>
 <li>Train and mentor team members to improve their skills and knowledge.</li>
 </ul>
 </li>
 <li> Manage Support Requests:
 <ul>
 <li>Oversee the support ticketing system, ensuring all requests are logged, prioritized, and addressed promptly.</li>
 </ul>
 </li>
 <li> Troubleshoot Issues:
 <ul>
 <li>Diagnose and resolve technical issues during both the commissioning and operational phases.</li>
 </ul>
 </li>
 <li> Provide Training:
 <ul>
 <li>Conduct training sessions for clients and internal teams on system operation and maintenance.</li>
 </ul>
 </li>
 <li> Prepare Documentation:
 <ul>
 <li>Create and maintain comprehensive documentation for commissioning activities, support processes, and system configurations.</li>
 </ul>
 </li>
 <li> Monitor System Performance:
 <ul>
 <li>Continuously monitor system performance and reliability, implementing corrective actions as needed.</li>
 </ul>
 </li>
 <li> Report Generation:
 <ul>
 <li>Generate regular reports on commissioning progress, support activities, and system performance for internal and client review.</li>
 </ul>
 </li>
 <li> Stay Updated:
 <ul>
 <li>Keep abreast of industry trends, technological advancements, and regulatory changes relevant to commissioning and support activities.</li>
 </ul>
 </li>
</ul>
<div>
 </div>
 4. OTHER RESPONSIBILITIES 
<ul>
 <li>Attend regular stand-up meetings and report on progress of assigned issues and tasks as</li>
</ul>
directed
<ul>
 <li>Organize support for developed software including writing manuals and operating procedures</li>
</ul>
as well as front-line support
<ul>
 <li>Reasonable travel as directed to meet with other developers and to deploy software within</li>
</ul>
the group
<ul>
 <li>Manage vendors and third party suppliers.</li>
 <li>Liaise and consult with clients as required.</li>
 <li>Give direction and ensure key responsibilities and tasks are completed on time both effectively and efficiently from the team.</li>
 <li>Fulfils the key responsibilities of the position.</li>
 <li>Adheres to all company policies and procedures including work health safety policy, procedures, regulations, and standards of safety.</li>
 <li>Responds to all client enquiries (by phone/email/face to face within 24 hours)</li>
 <li>Completes the necessary paperwork for all work / job transactions.</li>
 <li>Reporting of any client complaints to the Product Manager.</li>
</ul>
 5.QUALIFICATIONS &amp; OTHER INDUSTRY REQUIREMENTS 
<ul>
 <li>Education: Bachelor s in Engineering, Media Tech, or IT</li>
 <li>Experience: 5 10 years in broadcast/media systems commissioning &amp; support</li>
 <li>Advanced programming and operation of the Production Switcher/Vision Mixer</li>
 <li>Advanced programming and operation of Record Replay devices</li>
 <li>Advanced programming and deployment of all IP equipment based on ST2110.</li>
 <li>Superior fault finding of equipment failures.</li>
 <li>Advanced understanding of TCP IP and Networking</li>
</ul>

TFC / Delivery Manager

CNS Middle East

<div>Company Description 
CNS is a technology company that powers the future by providing digital solutions essential to support all enterprise and human development. While growing and managing a robust pool of supplier-partners for the benefit of our clients has always been a priority, we are constantly re-inventing ourselves. 
Founded in 1987 with more than 30 years of experience, CNS employs over 320 employees including more than 250 certified engineers. We offer in-depth expertise and a range of best-in-class products that support the digital transformation of all major industries. With offices in three countries, we have an extensive reach into, and regional knowledge of the Middle East markets. 
A shift into levering our many years of experience to develop pioneering software in-house will add yet another dimension to our highly innovative solutions-portfolio. 
Job Description 
Responsible for managing end-to-end IT service delivery across multiple accounts, ensuring SLA compliance, operational excellence, and customer satisfaction. Oversee daily operations, team performance, and service governance in line with ITIL standards. Coordinate with internal teams and vendors to deliver reliable managed services, drive process improvements, and maintain strong client relationships with key stakeholders such as EHS, MOHAP, and IACAD.
DUTIES &amp; RESPONSIBILITIES<ul><li>
Oversee end-to-end IT service delivery for clients, ensuring adherence to SLAs, KPIs, and contractual obligations.</li><li>
Lead and manage on-site and offshore support teams, including Service Desk, NOC, Network, and Infrastructure resources.</li><li>
Conduct regular governance and review meetings with clients to present service performance, improvement plans, and incident trends.</li><li>
Manage the incident, problem, and change management processes in compliance with ITIL standards.</li><li>
Monitor and ensure high service availability, quick issue resolution, and effective escalation management.</li><li>
Collaborate with internal departments (HR, Finance, Procurement, and Logistics) to ensure smooth resource and operational management.</li><li>
Drive continuous service improvement initiatives, including automation, proactive monitoring, and process optimization.</li><li>
Prepare and present monthly performance and SLA reports, highlighting service metrics, CSAT, and action plans.</li><li>
Manage resource planning, hiring, replacements, and performance reviews in coordination with HR and project leads.</li><li>
Ensure cost efficiency and margin control while maintaining high-quality service delivery.</li><li>
Oversee vendor coordination for renewals, upgrades, and issue resolutions (e.g., Cisco, Dynatrace, ManageEngine, VMware, etc.).</li><li>
Maintain strong client relationships with IT Directors and senior stakeholders, acting as a single point of contact (SPOC) for all service-related matters.</li><li>
Ensure compliance with organizational policies, governance frameworks, and audit requirements.</li></ul> 

Qualifications 
Education<ul><li>
Bachelor&rsquo;s degree in Information Technology, Computer Science, or related field</li><li>
Master&rsquo;s Degree in IT Management, Business Administration (MBA), or related field is Desired.</li></ul>
Experience<ul><li>
Minimum 8&ndash;10 years of experience in IT operations or service delivery, including 3&ndash;5 years in a managerial role</li><li>
Experience managing large-scale managed service contracts for government or healthcare sectors (Desired)</li></ul>
Skills &amp; Abilities<ul><li>
Strong leadership, communication, and stakeholder management skills</li><li>
In-depth understanding of ITIL processes (Incident, Problem, Change, Asset, and Service Request Management)</li><li>
Proven ability to manage cross-functional teams and ensure SLA compliance</li><li>
Excellent reporting, analytical, and coordination skills</li></ul>
Desired:<ul><li>
ITIL v4 Certified</li><li>
PMP or equivalent project management certification</li><li>
Experience in automation, monitoring tools (e.g., Dynatrace, ManageEngine, BMC Helix)</li><li>
Strong financial and contractual management capabilities</li></ul> 
Additional Information<div></div> 
Compliance with policies and procedures based on the ISO standards adopted by CNS.</div>

Service Delivery Manager

Egis Group

<div>Company Description 
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
Job Description 
We are seeking an experienced BIM Manager to join our innovative team in Dubai, United Arab Emirates. In this pivotal role, you will lead our Building Information Modelling (BIM) initiatives and drive digital transformation across our construction projects.<ul><li>
Develop and implement BIM strategies aligned with organizational goals and project requirements</li><li>
Oversee the creation and management of BIM models throughout the project lifecycle</li><li>
Collaborate with cross-functional teams to ensure seamless integration of BIM processes</li><li>
Establish and maintain BIM standards, protocols, and best practices</li><li>
Lead and mentor a team of BIM professionals, fostering a culture of innovation and continuous improvement</li><li>
Liaise with clients, contractors, and stakeholders to ensure effective communication and coordination</li><li>
Analyze and optimize BIM workflows to enhance efficiency and productivity</li><li>
Conduct regular quality assurance checks on BIM deliverables</li><li>
Stay abreast of emerging technologies and trends in digital construction</li><li>
Provide technical support and troubleshooting for BIM-related issues</li><li>
Prepare and deliver BIM training programs for staff and project teams</li></ul> 

Qualifications 
<ul><li>
Bachelor's degree in Architecture, Engineering or a related field</li><li>
Master's degree in a related field is advantageous</li><li>
BIM certification (e.g., Autodesk Certified Professional) is advantageous</li><li>
Minimum of 8 years of experience in BIM management or a related role</li><li>
Proven track record of successfully managing large-scale construction projects using BIM</li><li>
Advanced proficiency in BIM software, particularly Autodesk Revit, Navisworks &amp; ACC</li><li>
Strong knowledge of 3D modelling and visualization tools</li><li>
Familiarity with project management software and methodologies</li><li>
In-depth understanding of BIM standards, best practices, and digital delivery workflows</li><li>
Excellent leadership and team management skills</li><li>
Strong analytical and problem-solving abilities</li><li>
Outstanding communication skills, both written and verbal</li><li>
Ability to work effectively in a fast-paced, collaborative environment</li><li>
Experience with digital delivery implementation in construction projects</li><li>
Knowledge of local building codes and regulations in UAE is advantageous</li></ul></div>

BIM Manager - Digital Delivery

Omada Rail Systems

<div><ul><li>Project Management
</li></ul><ul><li>Permanent Contract
</li></ul><ul><li>Mid-Senior Level
</li></ul><ul><li>Dubai</li></ul></div>
 <div>About Us 
Egis is an international player active in architecture, consulting, construction engineering and mobility services. We create and operate intelligent infrastructures and buildings that respond to the climate emergency and contribute to more balanced, sustainable and resilient territorial development. Operating in 100 countries, Egis puts the expertise of its 19,500 employees at the service of its clients and develops cutting-edge innovations accessible to all projects. Through its wide range of activities, Egis is a key player in the collective organisation of society and the living environment of citizens all over the world.
With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group&rsquo;s operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis&rsquo; long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers. 
About the Role 
We are seeking an experienced BIM Manager to join our innovative team in Dubai, United Arab Emirates. In this pivotal role, you will lead our Building Information Modelling (BIM) initiatives and drive digital transformation across our construction projects.<ul><li>
Develop and implement BIM strategies aligned with organizational goals and project requirements</li><li>
Oversee the creation and management of BIM models throughout the project lifecycle</li><li>
Collaborate with cross-functional teams to ensure seamless integration of BIM processes</li><li>
Establish and maintain BIM standards, protocols, and best practices</li><li>
Lead and mentor a team of BIM professionals, fostering a culture of innovation and continuous improvement</li><li>
Liaise with clients, contractors, and stakeholders to ensure effective communication and coordination</li><li>
Analyze and optimize BIM workflows to enhance efficiency and productivity</li><li>
Conduct regular quality assurance checks on BIM deliverables</li><li>
Stay abreast of emerging technologies and trends in digital construction</li><li>
Provide technical support and troubleshooting for BIM-related issues</li><li>
Prepare and deliver BIM training programs for staff and project teams</li></ul> 
What do we need from you 
<ul><li>
Bachelor's degree in Architecture, Engineering or a related field</li><li>
Master's degree in a related field is advantageous</li><li>
BIM certification (e.g., Autodesk Certified Professional) is advantageous</li><li>
Minimum of 8 years of experience in BIM management or a related role</li><li>
Proven track record of successfully managing large-scale construction projects using BIM</li><li>
Advanced proficiency in BIM software, particularly Autodesk Revit, Navisworks &amp; ACC</li><li>
Strong knowledge of 3D modelling and visualization tools</li><li>
Familiarity with project management software and methodologies</li><li>
In-depth understanding of BIM standards, best practices, and digital delivery workflows</li><li>
Excellent leadership and team management skills</li><li>
Strong analytical and problem-solving abilities</li><li>
Outstanding communication skills, both written and verbal</li><li>
Ability to work effectively in a fast-paced, collaborative environment</li><li>
Experience with digital delivery implementation in construction projects</li><li>
Knowledge of local building codes and regulations in UAE is advantageous</li></ul></div>

Mailbox Smart Services

The Client Relationship Manager will manage and grow strategic client relationships across the construction and contracting sector. The role focuses on ensuring client satisfaction, seamless service delivery, and consistent revenue growth through effective account management and business development initiatives.Key Responsibilities:<ul><li>Build and maintain strong relationships with major clients in the construction and building materials industry.</li><li>Understand client requirements and provide tailored product and service solutions.</li><li>Coordinate with sales, project, and operations teams to ensure efficient project execution and on-time delivery.</li><li>Monitor account performance, sales targets, and client satisfaction metrics.</li><li>Identify opportunities to upsell, cross-sell, and expand business within existing client accounts.</li><li>Resolve client concerns proactively to maintain high service standards and long-term partnerships.</li><li>Prepare account reports, market insights, and performance updates for management review.</li></ul>Requirements:<ul><li>8&ndash;15 years of proven experience in sales, business development, or account management within the construction or building materials sector.</li><li>Excellent communication, negotiation, and relationship-building skills.</li><li>Strong client focus with a target-driven mindset.</li><li>In-depth knowledge of the UAE construction market and major contractors or developers.</li><li>Ability to work collaboratively across departments to ensure client satisfaction and project success.</li></ul>Job Type: Full-timePay: Up to AED20,000.00 per monthApplication Question(s):<ul><li>How many years of experience you have as a client relationship manager in construction industry?</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Client Relationship Manager – Construction Materials

Explore 8646+ Client delivery manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

8646 client delivery manager jobs IN Dubai United Arab Emirates

Operations Manager – Staffing & Outsourcing

Project Manager

TFC / Delivery Manager

Service Delivery Manager

BIM Manager - Digital Delivery

BIM Manager - Digital Delivery

Client Relationship Manager – Construction Materials