customer service executive

assistant relationship manager - services sector Jobs in Doha

assistant relationship manager - services sector

consumer contact centre advisor Jobs in Doha

consumer contact centre advisor

customer experience executive Jobs in Doha

customer experience executive

customer relationship and communication coordinator Jobs in Doha

customer relationship and communication coordinator

client relations officer

SFAI Qatar

The Client Relations Officer is responsible for building and maintaining strong relationships with clients to ensure high-quality delivery of outsourced manpower services. This role serves as the main communication link between clients and internal departments, ensuring client satisfaction, service compliance, and business continuity.Key Responsibilities&middot; Serve as the main point of contact for assigned client accounts and ensure consistent communication.&middot; Coordinate manpower deployment with internal departments (HR, Recruitment, Payroll, and Operations).&middot; Address client requests, concerns, and feedback promptly and professionally.&middot; Monitor staff performance, attendance, and compliance with contractual terms.&middot; Support the preparation and renewal of client contracts and service agreements.&middot; Ensure timely submission of documentation such as invoices, timesheets, and NOCs.&middot; Conduct regular client meetings to review service performance and identify improvement areas.&middot; Assist in identifying new business opportunities within existing client accounts.&middot; Prepare regular client reports and maintain updated client records.Qualifications&middot; Bachelor&rsquo;s degree in Business Administration, Human Resources, Marketing, or related field.&middot; Minimum 3&ndash;5 years of experience in client relations or account management, preferably in outsourcing, manpower supply, or facility management sectors in Qatar or GCC.&middot; Excellent communication skills in English (Arabic is an advantage).&middot; Strong knowledge of Qatar Labour Law and HR procedures for outsourced staff.&middot; Proficient in Microsoft Office applications.Key Competencies&middot; Strong interpersonal and customer service skills.&middot; Effective problem-solving and conflict resolution abilities.&middot; Excellent time management and organizational skills.&middot; Negotiation and presentation capability.&middot; Ability to work independently and handle pressure in a fast-paced environment.Additional Requirements&middot; Experience with clients in healthcare, oil &amp; gas, or retail sectors preferred.&middot; Transferable visa with NOC.Job Type: Full-timePay: QAR4,500.00 per month

Client Relations Officer

JOB HUB GLOBAL

We are seeking a Customer Relations Executive for our client, a distinguished leader in the automotive trade sector. Known for their expertise in sourcing and delivering top-quality vehicles, this client has built a strong reputation for excellence, innovation, and a deep commitment to customer satisfaction.Job Title: Customer Relations Executive (English &amp; Arabic Speaking)Compensation: QAR 3,500 per month-All InclusiveWorking Days: 6 days a week (Saturday to Thursday)Working Hours: 8 hours per dayLocation: Barwa Commercial Avenue, Doha, QatarContract Duration: 6 months (Extendable)Job Summary: We are hiring a Customer Relations Executive for the automotive trade sector. Candidates must have a strong background in using CRM software within a call center environment and be fluent in Arabic and English. Experience in the automotive industry is highly preferred.Key Responsibilities:<ul><li>Serve as the primary point of contact for customers, addressing inquiries and concerns professionally and promptly.</li><li>Utilize CRM software to manage customer interactions, maintain accurate records, and analyze customer data for improved service delivery.</li><li>Build and nurture long-term customer relationships to enhance satisfaction and loyalty.</li><li>Proactively identify and resolve customer issues by coordinating with relevant internal teams.</li><li>Support customer engagement initiatives such as promotions, events, and feedback activities to strengthen relationships.</li><li>Maintain comprehensive knowledge of products and services, providing accurate and helpful information to customers.</li><li>Monitor and analyze customer service KPIs, implementing strategies to meet and exceed performance targets.</li><li>Contribute to team development by staying updated on industry best practices and assisting in onboarding and training new staff.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or related field (preferred)</li><li>2&ndash;3 years&rsquo; experience in customer relations, with strong CRM and call center background</li><li>Automotive industry experience is a plus</li><li>Fluent in Arabic and English</li><li>Excellent communication, problem-solving, and interpersonal skills</li><li>Proficient in CRM tools and multitasking in a fast-paced environment</li><li>Customer-focused, professional, and team-oriented with strong integrity and accountability</li></ul>Please note that applicants should answer the pre-screening questions to be considered for this position.THOSE WHO CAN JOIN IMMEDIATELY SHOULD APPLY. REGRETTABLY ONLY SHORTLISTED CANDIDATES WILL BE CONTACTEDAbout Job Hub GlobalAt Job Hub Global, we believe that people are at the heart of every great organization. As a premier HR consultancy, we are passionate about helping businesses thrive by providing bespoke recruitment, staff outsourcing, workforce solutions, and HR management consultancy services that are tailored to meet your unique needs.With a deep understanding of the evolving workplace, we are committed to connecting exceptional talent with exceptional companies. Our mission is to empower businesses with the right people, processes, and strategies to drive success. Whether you&rsquo;re looking to build a high-performing team, streamline your workforce, or navigate the complexities of HR management, Job Hub Global is here to partner with you every step of the way.Together, we&rsquo;ll turn challenges into opportunities and dreams into achievements. Your success is our business.Job Types: Full-time, Contract Contract length: 6 monthsPay: QAR3,500.00 per monthApplication Question(s):<ul><li>How many years of working experience do you have as a Customer Relation Executive?</li><li>Do you have experience in a call center?</li><li>Do you have experience using any CRM software? If yes, please specify which platforms you have used?</li><li>Do you Speak English and Arabic?</li><li>Are you comfortable with the offered salary of QAR 3500 (full package)?</li><li>Are you available for a 6-month contract with the possibility of extension?</li><li>Do you provide an NOC (No Objection Certificate)?</li><li>Do you have a valid QID?</li><li>Are you available to begin immediately?</li></ul>

Customer Relationship Management Executive(CRM Executive)- Automotive Industry

Helpline Group

Job Title: Public Relations Officer (PRO)Location: Qatar Job Type: Full-TimeJob Description: We are seeking an experienced and dynamic Public Relations Officer (PRO) to join our team in Qatar. The ideal candidate will be responsible for managing government-related processes, ensuring compliance with local laws and regulations, and maintaining positive relationships with various authorities and stakeholders.Key Responsibilities:<ul><li>Handle all government-related documentation, including visa applications, renewals, and cancellations.</li><li>Ensure compliance with Qatar's labor and immigration laws and regulations.</li><li>Liaise with government authorities, ministries, and other regulatory bodies.</li><li>Maintain proper documentation and records for all government-related processes.</li><li>Stay updated with changes in government regulations and procedures.</li><li>Provide advice and guidance to management on legal and compliance matters.</li></ul>Requirements: Proven experience as a Public Relations Officer (PRO) in Qatar. Strong knowledge of Qatar's labor laws, visa processes, and government regulations. Excellent communication and interpersonal skills. Proficiency in Arabic and English (both spoken and written). Valid Qatar driving license is an advantage. Strong organizational and documentation skills.If you are a proactive professional with experience in public relations and government processes, we&rsquo;d love to hear from you!Job Types: Full-time, PermanentLicense/Certification:<ul><li>driving license (Required)</li></ul>

Female PRO - Arabic

Job Title: Government Relations Officer (PRO)Location: Qatar Job Type: Full-TimeJob Description: We are seeking an experienced and dynamic GRO to join our team in Qatar. The ideal candidate will be responsible for managing government-related processes, ensuring compliance with local laws and regulations, and maintaining positive relationships with various authorities and stakeholders.Key Responsibilities:<ul><li>Handle all government-related documentation, including visa applications, renewals, and cancellations.</li><li>Ensure compliance with Qatar's labor and immigration laws and regulations.</li><li>Liaise with government authorities, ministries, and other regulatory bodies.</li><li>Maintain proper documentation and records for all government-related processes.</li><li>Stay updated with changes in government regulations and procedures.</li><li>Provide advice and guidance to management on legal and compliance matters.</li></ul>Requirements: Proven experience as a Government Relations Officer (PRO) in Qatar. Strong knowledge of Qatar's labor laws, visa processes, and government regulations. Excellent communication and interpersonal skills. Proficiency in Arabic and English (both spoken and written). Valid Qatar driving license is an advantage. Strong organizational and documentation skills.If you are a proactive professional with experience in public relations and government processes, we&rsquo;d love to hear from you!Job Types: Full-time, PermanentLicense/Certification:<ul><li>driving license (Required)</li></ul>

Female Government Relations Officer - Arabic

Thabt Gulf Digital Soulution

Job Description:We are seeking a detail-oriented Public Relations Officer to manage compliance and communication with government authorities. Key responsibilities include processing visa and labor work permit renewals, handling driving license and health card renewals and maintaining official company documents. The ideal candidate will liaise with relevant authorities to ensure compliance with local regulations, process local amendments, and address legal issues related to company registrations. Strong organizational skills and knowledge of labor laws are essential for success in this role.Responsibilities:Submit all visa and labor work permit renewals to the Labor Office and Immigration Department.Process renewals of driving licenses and labor health cards with the Traffic Office and Health Department.Renew official company documents (e.g., trade license, chamber of commerce registration, CR, traffic department permits, municipality approvals, customs clearance).Liaise with authorities to ensure compliance with local laws and regulations.Coordinate local amendments with relevant authorities.Handle government interactions related to the buying, selling, or leasing of land/property.Manage trade license renewals.Stay updated on labor-related changes affecting visa processing.Support legal issues related to company registrations.Communicate with government institutions regarding fines, penalties, or inquiries.Requirements:Minimum of 3-5 years of experience in Qatar.Working knowledge of Qatar labor regulations and governmental authorities.&#61623;Strong problem-solving skills.Ability to multi-task and prioritize effectively.Excellent relationship-building skills.Exceptional communication and writing skills in both Arabic and English.Extensive experience in Public Relations/Communications.Detail-oriented with strong organizational skills.Job Type: Full-time

PRO - ARAB NATIONALITY

Educational Qualification<ul><li>Bachelor&rsquo;s degree in Public Relations, Communications, or equivalent Professional</li></ul>Experience &amp; Skills<ul><li>5+ years of proven experience as communications consultant or a similar role</li><li>Experience in creating intuitive content/presentations</li><li>Experience in copywriting and editing</li><li>Working knowledge of MS Office</li><li>Knowledge of photo and video-editing software would be an advantage</li><li>Excellent communication (oral and written) and presentation skills</li><li>Proficient command of English</li></ul>Key Responsibilities:<ul><li>Develop effective communication strategies</li><li>Establish a system to measure, evaluate, and improve Communication performance</li><li>Manage Digital Transformation Program Communications</li><li>Develop &amp; Maintain Program Stakeholders Register</li><li>Establish communication approach to meet the requirements of all Program Stakeholders</li><li>Assist in communication of strategies/messages from senior leadership</li><li>Develop Effective Communication Content (Templates, Documents, Presentations, etc.)</li><li>Organise and participate in Communication events (workshops, presentations, product launches)</li></ul>Job Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: Up to QAR20,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Communications Officer: 5 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>QID (Required)</li></ul>

Communications Consultant

SOCAST | Advertising & Marketing

Job SummaryWe are seeking a Human Resources Officer to manage all HR functions in line with company policies and Qatar Labor Law. The ideal candidate will be bilingual (Arabic &amp; English) with strong communication, organizational, and compliance skills, and will serve as a key link between management and employees.Main Responsibilities<ul><li>Administer the full employee life cycle: recruitment, onboarding, and offboarding</li><li>Prepare employment offers, contracts, and other HR documentation in both Arabic and English</li><li>Ensure compliance with Qatar Labor Law and company policies</li><li>Maintain accurate employee records and manage HR database</li><li>Handle payroll, attendance, and leave management</li><li>Support management in employee relations, evaluations, and disciplinary actions</li><li>Liaise with government entities and PRO for visas, renewals, and other labor-related matters</li><li>Draft HR correspondence, memos, and official letters in Arabic and English</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree in Human Resources, Business Administration, or related field</li><li>Minimum 3 years of HR experience in Qatar</li><li>Fluent in Arabic and English (spoken and written) &mdash; mandatory</li><li>In-depth knowledge of Qatar Labor Law and MOL procedures</li><li>Excellent administrative, communication, and interpersonal skills</li><li>Proficient in Microsoft Office and HR documentation</li></ul>Job Type: Full-timePay: From QAR4,500.00 per month

Human Resources Officer – Socast Advertising & Marketing

Explore 1074+ Client relations officer in Doha this November. Find roles across top companies and apply now to boost your career.