sales coordinator

sales representative

senior sales representative

service advisor

call center agent

customer service representative

Element Materials Technology

<div>
 
 Overview
 
 
 
 Element has an opportunity for a
 
 Customer Service Representative (CSR)
 
 , primarily responsible for handling straightforward price and requests for quotes (RFQ's) from our customers via email or over the phone and following up on pending or issued quotations.
 
 
 The Customer Service Representative may also be involved in identifying new sales opportunities through proactive questioning to ensure maximum share of customers' testing business. The ideal candidate will be customer focused, action oriented, approachable and patience.
 
 
 This position will be based in Doha, Qatar.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Primarily involved in the access and persuasion steps of the sales process; including qualifying, relationship building, needs evaluation, solution development / presentation and closing
 </li>
 <li>
 Proactively engage with customers using phone, email, web conferencing
 </li>
 <li>
 Identify current and future customer service requirements by establishing personal rapport with potential and actual customers, acting as a liaison between the customers and Element Material Technology
 </li>
 <li>
 Manage relationships with customers
 </li>
 <li>
 Focus on straightforward quotation enquiries for standard products &amp; services
 </li>
 <li>
 Gain pricing and lead time from standard price lists
 </li>
 <li>
 Work with departments to resolve complaints
 </li>
 <li>
 Process sales invoices, quoting and provide status report to clients
 </li>
 <li>
 When applicable handle requests for information (e.g. shipping / delivery dates)
 </li>
 <li>
 Actively utilise Customer Relationship Management (CRM) tool to record activities, ensuring contact details are accurate, duplicates are removed, new information is added and accurate call / visit logs are entered
 </li>
 <li>
 Achieve sales goals by converting and penetrating accounts
 </li>
 <li>
 Build and maintain a working knowledge of Element Material Technology service offerings; participate in training / coaching opportunities
 </li>
 <li>
 Ensure compliance with all Element Materials Technology policies including but not limited to Terms and Conditions, trade compliance, treatment of others, moral code of conduct, and employee handbook
 </li>
 <li>
 Ensure adherence to all applicable laws pertaining to safety, environment and corporate governance
 
 
 </li>
 </ul>
 
 Skills / Qualifications
 
 
 
 <ul>
 <li>
 3 years of customer service experience with quoting experience strongly preferred
 </li>
 <li>
 Ability to read and interpret documents such as customer quotes / contracts, marketing materials, and customer testing specifications
 </li>
 <li>
 Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization
 </li>
 <li>
 Ability to calculate figures and amounts such as discounts, interest, commissions and proportions and apply concepts of basic algebra and geometry.
 </li>
 <li>
 Ability to solve practical customer problems
 </li>
 <li>
 Ability to interpret a variety of instructions, data and details furnished in written, oral, diagram, or schedule form
 </li>
 <li>
 A valid driver&rsquo;s license, with an acceptable driving record under Element&rsquo;s policy
 </li>
 <li>
 Experience in interpreting testing procedures and requirements desired
 </li>
 <li>
 Proficiency in Microsoft Applications (Dynamics AX and CRM, Word, Excel)
 </li>
 <li>
 Ability to remain calm when faced with mounting pressure related to deadlines and multiple priorities
 </li>
 <li>
 Well-developed oral and written communication skills to meet a variety of communication needs with strong interpersonal skills that foster open upward and downward communication built on mutual respect
 </li>
 <li>
 Ability to interface with clients, win new work and determine their requirements; helps develops proposals including cost estimates, work plan and terms and conditions
 
 
 </li>
 </ul>
 AN1
 
 
 
 Company Overview
 
 
 
 Element is one of the fastest growing testing, inspection and certification businesses in the world. Globally we have more than 9,000 brilliant minds operating from 270 sites across 30 countries. Together we share an ambitious purpose to &lsquo;Make tomorrow safer than today&rsquo;.
 
 
 When failure in use is not an option, we help customers make certain that their products, materials, processes and services are safe, compliant and fit for purpose. From early R&amp;D, through complex regulatory approvals and into production, our global laboratory network of scientists, engineers, and technologists support customers to achieve assurance over product quality, sustainable outcomes, and market access.
 
 
 While we are proud of our global reach, working at Element feels like being part of a smaller company. We empower you to take charge of your career, and reward excellence and integrity with growth and development.
 
 
 Industries across the world depend on our care, attention to detail and the absolute accuracy of our work. The role we have to play in creating a safer world is much bigger than our organization.
 
 
 
 Diversity Statement
 
 
 
 At Element, we always take pride in putting our people first. We are an equal opportunity employer that recognizes diversity and inclusion as fundamental to our Vision of becoming &ldquo;the world&rsquo;s most trusted testing partner&rdquo;.
 
 
 All suitably qualified candidates will receive consideration for employment on the basis of objective work related criteria and without regard for the following: age, disability, ethnic origin, gender, marital status, race, religion, responsibility of dependents, sexual orientation, or gender identity or other characteristics in accordance with the applicable governing laws or other characteristics in accordance with the applicable governing laws.
</div>

Customer Service Representative

Tadmur Holding WLL

We Are Hiring! &mdash; Customer Sales Representative (Female)We are looking for a qualified Customer Sales Representative with experience in HVAC and water systems technical services. to join our team.Requirements:<ul><li>2&ndash;5 years of experience in sales and customer service or service operations (mandatory)</li><li>experience in HVAC and water systems technical services</li><li>Diploma or Bachelor's degree in Business, Marketing, Finance, or a related field</li><li>Female candidates only</li><li>Fluent in Arabic and English (required)</li><li>Locally available in Qatar with a valid Qatar ID</li><li>Able to join immediately</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>HOW SOON YOU CAN JOIN? HOW MANY DAYS? REQUIRED TO ANSWER</li><li>HOW MUCH IS YOUR EXPECTED SALARY IN FULL PACKAGE ALL-INCLUSIVE? REQUIRED TO ANSWER</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>customer service or service operations. in QATAR: 1 year (Preferred)</li><li>HVAC and water systems technical services: 1 year (Preferred)</li></ul>License/Certification:<ul><li>TRANSFERABLE QATAR ID (Preferred)</li></ul>

Customer Sales Representative - Female

One Imperium

We are seeking a professional, friendly, and well-presented Female Receptionist who is fluent in Tagalog to serve as the first point of contact for members and guests. The ideal candidate will ensure a welcoming front desk experience while supporting smooth daily operations in line with company policies and service standards.Key Responsibilities<ul><li>Greet, welcome, and check in members and guests, ensuring access complies with membership policies and guidelines.</li><li>Maintain a clean, organized, and welcoming reception and lobby area in accordance with front desk grooming and appearance standards.</li><li>Follow all front desk opening and closing procedures, including system logins and logouts.</li><li>Handle member concerns, complaints, and incidents professionally and escalate them to the Supervisor or Division Manager following incident reporting procedures.</li><li>Coordinate with housekeeping and operations teams to ensure smooth daily operations and an excellent member experience.</li><li>Direct members and guests to the appropriate department or team based on their inquiries.</li><li>Answer and respond to phone calls, WhatsApp messages, emails, and in-person inquiries regarding memberships, class schedules, spa/clinic services, promotions, and facility rules.</li></ul>Qualifications &amp; Requirements<ul><li>Female candidate preferred.</li><li>Fluent in Tagalog; basic to good English communication skills are an advantage.</li><li>Proven experience as a receptionist or customer service representative, ideally in a gym, spa, hotel, or similar member-focused environment.</li><li>Professional appearance with a friendly and service-oriented attitude.</li><li>Strong communication and interpersonal skills.</li><li>Ability to multitask and remain calm under pressure.</li><li>Basic computer literacy and experience using front desk or booking systems.</li></ul>Working Conditions<ul><li>Front desk&ndash;based role with frequent interaction with members and guests.</li><li>Shift-based schedule, including weekends and holidays as required.</li></ul>Job Type: Full-timePay: QAR3,000.00 - QAR4,000.00 per month

Female Receptionist (Tagalog Speaker)

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Purpose Summary
 
 
 
 The incumbent is mainly responsible for providing efficient, friendly and quality service to customers; answering queries, providing information and guiding customers through various banking procedures; marketing the Group&rsquo;s products and services and encouraging customers to increase their business with the Group. Will be replacing the Manager, Customer Services during his/her absence.
 
 
 
 Essential Duties &amp; Responsibilities By Dimensions
 
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Proactively market the Group&rsquo;s products to increase sales volume and profitability, and to achieve or exceed set targets and goals.
 </li>
 <li>
 Strive to be mindful of Key Performance Indicators (KPIs) for branch customer service performance monitoring and quality measurement purposes.
 </li>
 <li>
 Implements KPI&rsquo;s and best practices for Senior Associate, Customer Services
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 </li>
 <li>
 Customer (Internal &amp; External):
 </li>
 <li>
 Enhance the Group&rsquo;s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.
 </li>
 <li>
 Attends and resolves all customer queries at the branch within specified TAT to ensure customer satisfaction.
 </li>
 <li>
 Cross-sell products to customers and leverage on existing customer base to improve profitability while driving customer retention.
 </li>
 <li>
 To assist customers in all their queries on Bank&rsquo;s product and seek solution to their requests.
 </li>
 <li>
 Maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 </li>
 <li>
 Provide timely/accurate data to external/internal Auditors, Compliance, Financial Control and Risk when required.
 </li>
 <li>
 Internal (Processes, Products, Regulatory):
 </li>
 <li>
 Act as the first point of contact for customers, especially for new customers, answer their queries and provide information about various products and services offered by the Group.
 </li>
 <li>
 Perform certain customer related tasks such as posting account opening, customer data maintenance, issue of balance/no liability certificates etc.
 </li>
 <li>
 Assist customers in filling out various forms and applications as requested such as opening an account; applying for a loan and an ATM, credit cards and checkbook; standing order instructions etc.
 </li>
 <li>
 Coordinate with tellers and branch operations staff on an &ldquo;as is needed&rdquo; basis to ensure smooth operations, and timely and friendly service delivery.
 </li>
 <li>
 Receive loan applications from customers and prepare the corresponding loan agreements, check dormant accounts, and approve customers&rsquo; signatures.
 </li>
 <li>
 Should be able to assume teller or branch operations staff responsibilities at peak times, or whenever necessary.
 </li>
 <li>
 Refer to Manager, Customer Services for any unresolved queries on transactions handled.
 </li>
 <li>
 Monitors the service standards operational in the branches and looks for creative ways to improve service delivery.
 </li>
 <li>
 Ensures compliance to internal service quality standards and compliance to audit requirements
 </li>
 <li>
 Learning &amp; Knowledge:
 </li>
 <li>
 Possess working knowledge of branch customer service to carry out duties and responsibilities.
 </li>
 <li>
 Identify related areas for professional development of self.
 </li>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 
 
 </li>
 </ul>
 
 Education/Experience Requirements
 
 
 
 <ul>
 <li>
 Bachelor degree University graduate preferably with a Major in Marketing, Banking, Finance, Accounting, Economics, Business Administration or Information Technology (related field of study),
 </li>
 <li>
 At least 2 years of relevant experience, preferably within a highly rated international bank.
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Qatari ID
 </li>
 <li>
 Passport
 </li>
 <li>
 Educational Certificates - Degree
 </li>
 <li>
 Birth Certificate
 </li>
 </ul>
</div>

QNB3575 - Senior Associate Customer Services (Qatarization)

Compass Group

Handle Transactions: Accurately process all cash, credit, and debit transactions using the POS system.Sales Control: Monitor and manage the sales process to ensure all transactions are recorded properly.Daily Closing: Close out the sales at the end of the day, ensuring that all transactions are balanced and discrepancies are addressed.Customer Service: Provide excellent customer service by responding to customer inquiries, handling returns, and resolving issues promptly.Cash Management: Count cash drawers at the beginning and end of shifts, ensuring that there are adequate funds available and that all money is accounted for.Inventory Assistance: Collaborate with inventory control to keep track of product availability and report low-stock items.Compliance: Adhere to all company policies and procedures, especially those related to cash handling and financial transactions.Reporting: Generate and submit accurate sales reports at the end of each shift, including any discrepancies or unusual transactions.Maintain Cleanliness: Keep the checkout area clean and organized at all times.Team Collaboration: Work closely with other team members to ensure smooth operations and customer satisfaction.Job Type: Full-timePay: QAR3,000.00 - QAR4,000.00 per month

cashier

LC walkin

Roles &amp; Responsiblites:<ul><li>Greet and welcome customers in a friendly and courteous manner</li><li>Take orders from customers and prepare coffee, espresso-based drinks, and other beverages as per customer's request</li><li>Ensure the quality of the coffee by selecting and grinding the appropriate type of beans and using the correct brewing method</li><li>Operate and maintain coffee-making equipment such as espresso machines, grinders, and brewers</li><li>Keep work areas clean, organized, and sanitized, including maintaining a clean and tidy workspace, equipment, and utensils</li><li>Promote sales by providing customers with information about the available products and special offers</li><li>Handle cash and credit card transactions and provide accurate change to customers</li><li>Provide exceptional customer service by addressing customer concerns, complaints, and questions in a professional manner</li><li>Collaborate with colleagues to ensure efficient and timely service, cleanliness, and quality of the product</li><li>Adhere to health and safety regulations, including proper food handling and sanitation procedures</li><li>Learning about brewing methods, beverage blends, food preparation, and presentation techniques to improve food quality</li></ul>Requirments &amp; Qualifications:<ul><li>Proven experience as a barista or in a similar customer service role</li><li>Knowledge of coffee-making techniques and equipment</li><li>Ability to work in a fast-paced environment</li><li>Excellent communication and customer service skills</li><li>Ability to stand for extended periods and lift up to 25 pounds</li><li>Flexibility to work various shifts, including weekends and holidays</li><li>Knowledge of food safety and sanitation regulations</li><li>Barista training or certification is a plus</li></ul>Candidate must be in Qatar and able to join immediately.Salary and other benifits will be discussed upon the interview.Job Type: Full-time

Barista Female

Al-Attiya Motors And Trading Company - KIA Motors

Role OverviewWe&rsquo;re looking for a friendly, confident, and sales-driven front-desk professional who can deliver a great customer experience while converting walk-in customers into repeat and subscription clients. This role blends customer service, counter sales, and follow-ups to build long-term customer relationships and revenue.What You&rsquo;ll Do?Customer Experience &amp; Front Desk<ul><li>Be the first smile customers see &mdash; warm, professional, and welcoming</li><li>Handle reception, customer inquiries, and service coordination</li><li>Clearly explain services, timelines, and benefits to customers</li></ul>Counter Sales &amp; Conversions<ul><li>Convert one-time oil change customers into annual or subscription packages</li><li>Promote premium oils, service bundles, and add-on services</li><li>Understand customer needs and recommend the right solutions</li><li>Work towards monthly sales and conversion targets</li></ul>Customer Retention &amp; Follow-Ups<ul><li>Maintain customer details and service history</li><li>Remind customers about oil change due dates and upcoming services</li><li>Follow up via calls or messages to bring customers back</li><li>Build trust and long-term loyalty with customers</li></ul>Coordination &amp; Basic Reporting<ul><li>Coordinate with service advisors and technicians for smooth operations</li><li>Support billing and basic documentation</li><li>Track daily walk-ins, conversions, follow-ups, and subscriptions</li></ul>Who We&rsquo;re Looking For?Must Have<ul><li>Female candidate (front-desk, customer-facing role)</li><li>Age: preferably 21&ndash;30 years</li><li>Pleasant personality with confidence and positive energy</li><li>Strong communication and persuasion skills</li><li>Comfortable speaking to customers and closing conversations</li></ul>Good to Have<ul><li>Experience in sales, customer service, hospitality, or automotive services</li><li>Fluent in English (Arabic is a plus)</li><li>Comfortable using WhatsApp, basic Excel, or CRM systems</li><li>Interest in premium brands or automotive services</li></ul>Skills:<ul><li>Customer handling and relationship building</li><li>Sales mindset with a focus on repeat business</li><li>Clear and professional communication</li><li>Organized, reliable, and proactive</li><li>Comfortable working with targets and follow-ups</li></ul>Job Type: Full-time

Customer Experience & Counter Sales Executive

Explore 1246+ Customer service representative in Doha this January. Find roles across top companies and apply now to boost your career.