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senior customer service agent Jobs in Doha

senior customer service agent

customer service representative

Al Abdulghani Motors

<p></p><div><div><div><div><div><b>Date: </b>Oct 28, 2025
</div></div></div></div><div><div><div><div><b>Location:
</b>Doha
</div></div></div></div><div><div><div><div><b>Company: </b>Al Abdulghani Motors
</div></div></div></div><div><div><div><div><b>Job Requisition ID: </b>882
</div></div></div></div><div><div><div><div><div>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</div><div><div><div><div><b>
Job Purpose</b></div>
</div><div><div>
Focus on driving sales for Kinto (Rental) mobility products while providing key customer service and fleet support to ensure a smooth rental experience.</div></div></div><div><div><div><b>
Principal Accountabilities</b></div>
</div><div><ul>
<li><div>Engage with customers across various channels to understand needs, promote KINTO products, and recommend suitable rental solutions to achieve sales targets.</div>
</li>
<li><div>Manage leads and customer interactions through Salesforce CRM, ensuring accurate and up-to-date records.</div>
</li>
<li><div>Process online and in-person reservations, verify documents, prepare contracts, handle payments, and issue receipts.</div>
</li>
<li><div>Monitor and manage bookings via platforms such as Booking.com and Self Drive.</div>
</li>
<li><div>Explain rental terms, coordinate vehicle handovers, and ensure service quality and compliance with company policies.</div>
</li>
<li><div>Address and resolve customer complaints with professionalism and empathy, including escalations from the call center and social media.</div>
</li>
<li><div>Support fleet operations, including vehicle inspections, replacements, maintenance coordination, and accident report handling.</div>
</li>
<li><div>Identify opportunities to improve processes and enhance overall customer satisfaction.</div>
</li>
</ul></div></div><div><div><div><b>Required Qualifications</b></div>
</div><div><ul>
<li><div>Bachelor&rsquo;s degree required</div>
</li>
<li><div>Minimum 2 years experience in rental or fleet operations</div>
</li>
<li><div>Bilingual in Arabic and English (written and spoken)</div>
</li>
<li><div>Strong customer service and professional communication skills</div>
</li>
<li><div>Proven sales ability with confidence in customer engagement</div>
</li>
</ul></div></div></div><div>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.</div></div></div></div></div></div><p></p>

Customer Service Representative

Ansar Gallery

<p>The customer service department fulfills an important role for the company. Customer service is often the main point of contact for a customer, so representatives can paint the company in a positive light by providing friendly and prompt service. The customer service department can even generate additional sales for the company. Customer service requires a great deal of patience since customers may be rude or demanding at times. The main focus of a customer service department should be to attempt to satisfy the customer's needs. A customer service representative interacts with a company&rsquo;s customers to provide them with information to address inquiries regarding products and services. In addition, they deal with and help resolve any customer complaints.</p><p>Job Type: Full-time</p><p>Pay: QAR1,500.00 - QAR1,750.00 per month</p>

Customer service

Global Transport Group

<p>We are a leading <b>car rental and transportation company based in Doha, Qatar</b>, seeking a friendly, organized, and professional <b>Receptionist</b> to join our team.<br/>The ideal candidate will serve as the first point of contact for our clients, providing excellent customer service and ensuring smooth day-to-day operations at the front desk.<br/><b>Responsibilities:</b></p><ul><li>Greet and welcome customers and visitors in a professional manner.</li><li>Answer and direct phone calls and handle general inquiries.</li><li>Schedule and coordinate vehicle pick-ups and drop-offs.</li><li>Manage email communication and maintain customer records.</li><li>Support the operations and sales teams with administrative tasks.</li><li>Keep the reception area tidy and organized.</li><li>Ensure a positive customer experience and assist in resolving minor issues.</li></ul><p><b>Requirements:</b></p><ul><li>Previous experience as a receptionist or customer service representative (experience in the car rental or transportation field is a plus).</li><li>Excellent communication skills in <b>English and Arabic</b>.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li><li>Professional appearance and friendly demeanor.</li><li>Strong multitasking and organizational skills.</li></ul><p><b>ob Details:</b></p><ul><li><b>Location:</b> Doha, Qatar</li><li><b>Job Type:</b> Full-time</li><li><b>Working Hours:</b> 8 hours per day (schedule discussed during interview)</li><li><b>Salary:</b> Competitive, based on experience + monthly incentives</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,500.00 per month</p>

Receptionist – Car Rental & Transportation Company

Deeb Trading and Advertising

<p>We are looking for a motivated and friendly Customer Service Representative to join our team. The ideal candidate will handle customer inquiries, provide product and service information, and resolve issues in a professional and timely manner. This role requires excellent communication skills, attention to detail, and the ability to work in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Respond to customer inquiries via phone, email, WhatsApp, and social media.</li><li>Provide accurate information about products, services, pricing, and order status.</li><li>Handle complaints professionally and provide appropriate solutions.</li><li>Process customer orders and update records in the system.</li><li>Follow up with customers to ensure satisfaction.</li><li>Coordinate with sales, production, and delivery teams when needed.</li><li>Maintain a positive and professional attitude at all times.</li><li>Assist in administrative tasks related to customer accounts.</li></ul><p>Qualifications &amp; Skills:</p><ul><li>Previous customer service experience is preferred.</li><li>Excellent communication skills in English (Arabic is an advantage).</li><li>Strong problem-solving and multitasking abilities.</li><li>Ability to remain calm under pressure.</li><li>Basic computer skills (email, spreadsheets, CRM systems).</li><li>Professional, polite, and customer-focused personality.</li></ul><p>Work Environment:</p><ul><li>Full-time position.</li><li>Fast-paced, team-oriented work environment.</li><li>Training will be provided.</li></ul><p>Why Join Us?</p><ul><li>Supportive team and friendly work culture.</li><li>Opportunity to grow within the company.</li><li>Competitive salary and benefits.</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,500.00 - QAR5,000.00 per month</p>

United Village Food

<p><b>NEW VACANCY</b></p><p>Deli Sales Representative -delicatessen</p><p>LEADING FOOD INDUSTRY<br/>IN DOHA<br/>FLUENT IN ENGLISH</p><p>Minimum 5 years experience in Qatar.</p><p><b>KEY RESPONSIBILITIES</b></p><ul><li>Update displays, cases and other customer-facing areas to ensure new items and promotions are showcased</li><li>Ensure work areas are ready to service customers by cleaning surfaces, equipment and floors, removing trash and confirming that tools are in working order</li><li>Follow all food safety and sanitation procedures established by the company and other regulatory agencies</li><li>Cooperate with others to ensure customer satisfaction</li></ul><p><b>Requirements and skills</b></p><ul><li>Proven work experience as a Deli Clerk or similar role</li><li>Excellent customer service, communication and math skills to process customer orders</li><li>Ability to comprehend and follow all company procedures and regulations regarding food handling and sanitation</li><li>A courteous and efficient approach to handling customer requests, questions and complaints</li></ul><p>Job Type: Full-time</p><p>Pay: QAR2,000.00 - QAR3,000.00 per month</p><p>Ability to commute/relocate:</p><ul><li>Doha: Reliably commute or planning to relocate before starting work (Required)</li></ul>

Deli Sales Representative -delicatessen

Thabt Gulf Digital Soulution

<p><b>Marketing Customer Service cum Receptionist</b></p><p>We are seeking a <b>friendly, well-groomed, and highly organized Customer Service cum Receptionist</b> to manage our front desk and ensure an excellent customer experience. The ideal candidate will be the first point of contact for visitors and clients and must possess outstanding communication and interpersonal skills.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and welcome guests and clients professionally and warmly</li><li>Answer, screen, and forward incoming phone calls in a polite and efficient manner</li><li>Handle all customer inquiries promptly via phone, email, or in person</li><li>Maintain a clean and organized reception area</li><li>Schedule appointments and manage meeting room bookings</li><li>Maintain records of incoming/outgoing correspondence and calls</li><li>Coordinate with internal departments for administrative and support needs</li><li>Assist with administrative tasks such as filing, data entry, and documentation</li><li>Ensure visitor logbooks and ID verification procedures are properly followed</li><li>Handle complaints and provide appropriate solutions in a timely manner</li></ul><p><b>Requirements:</b></p><ul><li>Candidate aged between <b>25&ndash;32 years</b> who can <b>join immediately</b></li><li>Minimum High School Diploma or equivalent; a degree/diploma in Business Administration is a plus</li><li>Proven work experience as a Receptionist or Customer Service Representative</li><li>Excellent verbal and written communication skills</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li><li>Professional appearance and attitude</li><li>Strong organizational and multitasking abilities</li><li>Ability to work independently and under pressure</li><li>Fluent in [insert required languages, e.g., English, Arabic, etc.]</li></ul><p>Job Type: Full-time</p>

Female Asian Receptionist cum Marketing

<p><b>Customer Service cum Receptionist</b></p><p>We are seeking a <b>friendly, well-groomed, and highly organized Customer Service cum Receptionist</b> to manage our front desk and ensure an excellent customer experience. The ideal candidate will be the first point of contact for visitors and clients and must possess outstanding communication and interpersonal skills.</p><p><b>Key Responsibilities:</b></p><ul><li>Greet and welcome guests and clients professionally and warmly</li><li>Answer, screen, and forward incoming phone calls in a polite and efficient manner</li><li>Handle all customer inquiries promptly via phone, email, or in person</li><li>Maintain a clean and organized reception area</li><li>Schedule appointments and manage meeting room bookings</li><li>Maintain records of incoming/outgoing correspondence and calls</li><li>Coordinate with internal departments for administrative and support needs</li><li>Assist with administrative tasks such as filing, data entry, and documentation</li><li>Ensure visitor logbooks and ID verification procedures are properly followed</li><li>Handle complaints and provide appropriate solutions in a timely manner</li></ul><p><b>Requirements:</b></p><ul><li>Candidate aged between <b>25&ndash;32 years</b> who can <b>join immediately</b></li><li>Minimum High School Diploma or equivalent; a degree/diploma in Business Administration is a plus</li><li>Proven work experience as a Receptionist or Customer Service Representative</li><li>Excellent verbal and written communication skills</li><li>Proficiency in MS Office (Word, Excel, Outlook)</li><li>Professional appearance and attitude</li><li>Strong organizational and multitasking abilities</li><li>Ability to work independently and under pressure</li><li>Fluent in [insert required languages, e.g., English, Arabic, etc.]</li></ul><p>Job Type: Full-time</p>

Female candidates can join immediately - Customer service Receptionist

Explore 1482+ Customer service representative in Doha this November. Find roles across top companies and apply now to boost your career.

1482 customer service representative jobs IN Doha

Customer Service Representative

Customer service

Receptionist – Car Rental & Transportation Company

Customer service

Deli Sales Representative -delicatessen

Female Asian Receptionist cum Marketing

Female candidates can join immediately - Customer service Receptionist