client relations executive

customer sales representative Jobs in Rawalpindi

customer sales representative

customer service representative Jobs in Rawalpindi

customer service representative

account assistant

business development representative Jobs in Rawalpindi

business development representative

client relationship manager

NextTech Solutions

Company:NextTech Solutions &ndash; A leading Web Development &amp; E-Commerce agency specializing in Full Stack PHP, Shopify, BigCommerce, and Custom E-Commerce solutions.Location:Rawalpindi / Remote (Hybrid options available)Timing:Night ShiftAbout the Role:We are looking to hire 2 enthusiastic and motivated female graduates to join our business development team. Your primary responsibility will be to bid on projects and send proposals on Upwork and other freelance platforms for our web development and e-commerce services.If you&rsquo;re confident in English writing, passionate about technology, and eager to start your career in the IT industry, this opportunity is perfect for you.Key Responsibilities:<ul><li>Search and bid on relevant projects on Upwork and other freelance marketplaces.</li><li>Write professional, personalized proposals tailored to each client&rsquo;s needs.</li><li>Understand client requirements and coordinate with the technical team.</li><li>Maintain daily bidding records and follow up with potential clients.</li><li>Work closely with senior business developers to help achieve monthly targets.</li></ul>Requirements:<ul><li>Fresh female graduate (BBA / BSCS / BS IT / Software Engineering preferred).</li><li>Excellent English writing and communication skills.</li><li>Basic understanding of web development or e-commerce platforms is a plus.</li><li>Confident, organized, and eager to learn.</li><li>Able to work independently and meet daily bidding goals.</li></ul>Compensation &amp; Benefits:<ul><li>Monthly Stipend</li><li>Earn commission on achieving monthly targets.</li><li>Bonuses for exceeding monthly targets.</li><li>Training &amp; mentorship from experienced business developers.</li><li>Growth opportunity to become a Business Development Executive or Client Relationship Manager.</li><li>Friendly, growth-oriented work environment.</li><li>Flexible working hours (office &amp; remote).</li></ul>Job Types: Full-time, Internship, Fresher Contract length: 12 monthsPay: From Rs30,000.00 per monthWork Location: In person

Businesss Developer Executive / Upwork Bidder

foodpanda

<div>
 foodpanda is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 
 Responsibilities:
 
 
 
 
 <ul>
 <li>
 Understanding of retail landscape and category mix
 </li>
 <li>
 Acquire new clients with healthy commercials in their respective zones.
 </li>
 <li>
 Function as the main contact person for the city-wide Client Accounts.
 </li>
 <li>
 Development and maintenance of strong and trustworthy relationships with all Accounts in the portfolio.
 </li>
 <li>
 Analysis and identification of upcoming needs and opportunities.
 </li>
 <li>
 Negotiate contracts and close agreements to maximize profits.
 </li>
 <li>
 Responsible for MoM Growth of all assigned Accounts.
 </li>
 <li>
 Clearly communicate the progress of Weekly/Monthly/Quarterly initiatives to internal and external stakeholders.
 </li>
 <li>
 Prepare reports on Commercial Metrics, Operational Metrics, Product Mix, Marketing Campaigns etc.
 </li>
 <li>
 Forecast and track key account Metrics (e.g. monthly &amp; quarterly sales results and annual forecasts).
 </li>
 <li>
 Responsible for designing exclusive marketing campaigns, partnerships &amp; co branding activities.
 </li>
 <li>
 Support cross functional teams in delivering the strategy by facilitating communication of lessons learned, resolving urgent issues, lining up appropriate group level support and deploying processes &amp; tools.
 </li>
 <li>
 Additional tasks/projects as they arise.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's Degree in Business Administration or relevant.
 </li>
 <li>
 You have a good understanding of the retail landscape of Pakistan.
 </li>
 <li>
 Has an acute sense of responsibility and can take full ownership of the function.
 </li>
 <li>
 You have at least 2 - 3 years&rsquo; experience in the relevant field.
 </li>
 <li>
 You are process-oriented and data-driven
 </li>
 <li>
 Experience with Microsoft Office, especially Excel, or Google equivalents
 </li>
 <li>
 Your knowledge of the internet and e-commerce sector is solid
 </li>
 <li>
 You are driven and ambitious.
 </li>
 <li>
 You are very proactive and could lead independent projects.
 </li>
 <li>
 Has the ability to perform root cause analysis and build process flows.
 </li>
 <li>
 You&rsquo;re very detail oriented and pay attention to all the steps in the process.
 
 
 </li>
 </ul>
 
 
 A little About Us:
 
 
 
 
 <ul>
 <li>
 We are fast, like mind boggling fast! So if you&rsquo;re someone who loves ever changing goals and loves optimization, you&rsquo;re the right fit for us!
 </li>
 <li>
 We love people who can develop things from scratch, own them and then work on improving them.
 </li>
 <li>
 We love what we do, and we don&rsquo;t rest until we&rsquo;ve achieved our targets. So if you&rsquo;re also someone who is driven until the dream is achieved, come join us!
 </li>
 </ul>
</div>

Account Manager - Shops

Navigator HR Consulting Solutions

<div>
 
 Job Title:
 
 Assistant Manager &ndash; Customer Success
 
 
 
 Department:
 
 Customer Success
 
 
 
 Location:
 
 Bahria Town Phase 4, Rawalpindi
 
 
 
 Job Type:
 
 Full-Time | Onsite
 
 
 
 Working Hours:
 
 6:00 PM &ndash; 2:30 AM
 
 
 
 Schedule:
 
 Alternating Saturdays
 
 
 
 Salary:
 
 PKR
 
 180,000 &ndash; 200,000 per month
 
 
 
 
 Transport:
 
 Company-Provided
 
 
 
 Gender Requirement:
 
 Female Candidates Only
 
 
 
 Job Overview
 
 
 
 We are hiring a
 
 results-driven Assistant Manager &ndash; Customer Success
 
 to lead and support customer operations, team performance, and service delivery excellence. This role is ideal for professionals with strong experience in
 
 customer success, client relationship management, team leadership, and operations management
 
 .
 
 
 You will play a key role in ensuring
 
 customer satisfaction, retention, and operational efficiency
 
 , while driving team accountability, structured processes, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 
 Customer Success &amp; Relationship Management
 
 
 
 <ul>
 <li>
 Build and maintain strong relationships with clients to ensure customer satisfaction and retention
 </li>
 <li>
 Proactively identify service risks, red flags, and escalation points
 </li>
 <li>
 Handle customer escalations and critical conversations professionally
 
 
 
 </li>
 </ul>
 
 Team Management &amp; Leadership
 
 
 
 <ul>
 <li>
 Supervise day-to-day activities of the Customer Success team
 </li>
 <li>
 Ensure team accountability, responsiveness, and service quality
 </li>
 <li>
 Coach and mentor team members on communication, ownership, and professionalism
 </li>
 <li>
 Support performance evaluations, onboarding, and team development
 
 
 
 </li>
 </ul>
 
 Operations &amp; Process Management
 
 
 
 <ul>
 <li>
 Ensure accurate maintenance of:
 </li>
 <ul>
 <li>
 Customer health updates
 </li>
 <li>
 Meeting minutes
 </li>
 <li>
 Action trackers
 </li>
 <li>
 Internal notes and documentation
 
 </li>
 </ul>
 <li>
 Monitor adherence to service standards, processes, and KPIs
 </li>
 <li>
 Drive process improvements to enhance efficiency and consistency
 
 
 </li>
 </ul>
 
 Coordination &amp; Execution
 
 
 
 <ul>
 <li>
 Collaborate with internal teams to ensure timely issue resolution
 </li>
 <li>
 Maintain strong follow-up on pending tasks, action items, and commitments
 </li>
 <li>
 Ensure smooth execution of customer-facing operations
 
 
 
 </li>
 </ul>
 
 Required Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong team management and leadership skills
 </li>
 <li>
 Excellent customer relationship management and communication
 </li>
 <li>
 Ability to handle escalations and high-pressure situations
 </li>
 <li>
 Strong organizational skills and attention to detail
 </li>
 <li>
 Proficiency in reporting, tracking, and process monitoring
 </li>
 <li>
 High level of ownership, accountability, and follow-through
 </li>
 <li>
 Strong command of tools like Zoom, Microsoft Teams, Outlook, and collaboration platforms
 
 
 
 </li>
 </ul>
 
 Qualifications &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Management, Communications, or related field
 </li>
 <li>
 5&ndash;7 years of experience in:
 </li>
 <ul>
 <li>
 Customer Success
 </li>
 <li>
 Client Services
 </li>
 <li>
 Account Management
 </li>
 <li>
 Operations
 
 </li>
 </ul>
 <li>
 Proven experience in team leadership and service delivery management
 
 
 </li>
 </ul>
 
 Performance Metrics (KPIs)
 
 
 
 <ul>
 <li>
 Customer satisfaction and retention rates
 </li>
 <li>
 Reduction in service risks and escalations
 </li>
 <li>
 Team performance, accountability, and communication quality
 </li>
 <li>
 Accuracy in reporting, documentation, and tracking systems
 </li>
 <li>
 Contribution to process improvement and operational excellence
 
 
 
 </li>
 </ul>
 
 What We Offer
 
 
 
 <ul>
 <li>
 Competitive salary: PKR 180K &ndash; 200K
 </li>
 <li>
 Company-provided transport
 </li>
 <li>
 Professional and structured work environment
 </li>
 <li>
 Leadership role with career growth opportunities
 </li>
 <li>
 Exposure to high-impact customer success operations
 
 </li>
 </ul>
</div>

Assistant Manager – Customer Success (Female)

Zong 5G

<div>
 
 
 Department &amp; Function:
 
 Govt. &amp; Corporate Sales North
 
 
 
 Position:
 
 Business Relationship Manager - Chinese Accounts
 
 
 
 Location:
 
 Rawalpindi
 
 
 
 Reporting to:
 
 Regional Head Sales &amp; Service &ndash; Rawalpindi
 
 
 
 Job Type:
 
 Permanent
 
 
 
 
 
 
 Job Purpose:
 
 
 <ul>
 <li>
 Establish, maintain, and develop the company&rsquo;s presence in the corporate sector to generate new business while retaining the existing corporate clients by providing exclusive customer service to gain customer satisfaction
 </li>
 <li>
 Provide sales &amp; after-sales services to Chinese-origin companies &amp; Chinese nationals
 </li>
 <li>
 Grow &amp; retain the assigned Corporate Portfolio of Chinese customers
 </li>
 </ul>
 
 Job Responsibilities:
 
 
 
 Sales Management:
 
 
 <ul>
 <li>
 Responsible for selling Fixed broadband products (Internet, Voice, DPLC, IPLCs), Cloud computing, DICT, and M2M/IoT Solutions to B2B segments.
 </li>
 <li>
 Work closely with the technical teams to devise technical solutions as per client expectations and requirements.
 </li>
 <li>
 Seeking new business ventures; identifying competitive edge and developing customized solutions for the Corporate Sector.
 </li>
 <li>
 Bringing revenue-generating customers on board.
 </li>
 <li>
 Generating more sales from the existing clients and ensuring their confidence levels remain intact to make them stay on board by giving them quality customer service
 </li>
 </ul>
 
 
 New Business Development:
 
 
 <ul>
 <li>
 Meeting monthly sales targets as approved by Management.
 </li>
 <li>
 Exploring and driving new growth venues through existing client base. Build new business relationships. Timely identification of problems and duly managing customer service establishments that lead to new referrals and fresh activation.
 </li>
 </ul>
 
 
 Revenue
 
 :
 
 <ul>
 <li>
 Revenue assurance as per management-assigned targets.
 </li>
 <li>
 Taking steps to enhance the existing clientage revenue as well as from prospective clients.
 </li>
 </ul>
 
 
 Customer Retention/Churn:
 
 
 <ul>
 <li>
 To keep a regular track of corporate activation/disconnections along with reasons.
 </li>
 <li>
 Formulate strategies for customer retention and prevention of churn to other competitors taking necessary action to resolve service, billing, or any other issues that may cause customer dissatisfaction.
 </li>
 </ul>
 
 
 
 Eligibility Criteria (Education, Knowledge, Experience and Skills):
 
 
 
 
 Education:
 
 <ul>
 <li>
 Must have Bachelors Degree/ Equivalent, preferably BS Telecom or BS Computer Science
 </li>
 </ul>
 
 Work Experience:
 
 <ul>
 <li>
 Preferably 3 to 4 years of relevant work experience
 </li>
 </ul>
 
 Skills &ndash; Generic:
 
 <ul>
 <li>
 Relationship Building
 </li>
 <li>
 Interpersonal Skills
 </li>
 <li>
 Negotiation Skills
 </li>
 <li>
 Team Player
 </li>
 <li>
 Leadership Skills
 </li>
 <li>
 Presentation Skills
 </li>
 </ul>
 
 Skills &ndash; Job Specific:
 
 <ul>
 <li>
 Dynamic and motivated to up-speed B2B Enterprise Solutions, Mobile Data &amp; GSM business in the Chinese Segment, including CPEC
 </li>
 <li>
 Must have excellent market orientation and strong rapport in the Chinese Corporate Sector
 </li>
 <li>
 Information and understanding of CPEC Projects
 </li>
 <li>
 The candidate must be specialized in Portfolio Management &amp; Collection
 </li>
 <li>
 Relationship building at the cross-functional level with the Chinese Corporate Segment &amp; Internal teams
 </li>
 <li>
 Command on MS Office
 </li>
 <li>
 Fluent in Chinese Language
 </li>
 </ul>
</div>

Business Relationship Manager - Chinese Accounts

DEVCUBIX (PRIVATE) LIMITED

Key Responsibilities:<ul><li>Generate and qualify leads through platforms such as LinkedIn, Upwork, and other channels</li><li>Reach out to potential clients via cold calling, emails, and social platforms</li><li>Prepare proposals, presentations, and close deals</li><li>Maintain strong relationships with existing and new clients</li><li>Coordinate with internal teams to ensure smooth project execution</li><li>Identify market trends and suggest strategies for business growth</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business, Marketing, or a related field</li><li>6 months &ndash; 2 years of experience in business development or sales (fresh candidates with strong communication skills can also apply)</li><li>Excellent communication and negotiation skills</li><li>Familiarity with freelancing platforms (Upwork, Fiverr, LinkedIn) is a plus</li><li>Self-motivated, target-oriented, and able to work under pressure</li></ul>What We Offer:<ul><li>Competitive salary package</li><li>Growth opportunities</li><li>Professional work environment</li><li>Learning and development support</li></ul>Pay: Rs30,000.00 - Rs70,000.00 per monthWork Location: In person

Business Developer

Lambda Institute

Industry: Trucking &amp; Logistics Market: USA Location: On-site Working Hours: USA Time Zone Weekends: OffJob OverviewWe are a USA-based trucking carrier company looking for an experienced Business Development Executive (BDE) with proven exposure to the US trucking market. The ideal candidate will be responsible for scaling our business through LinkedIn, building relationships with shippers, brokers, and direct customers, and generating qualified leads for our services.This role is focused on LinkedIn-led growth, not random posting.Key Responsibilities<ul><li>Manage and grow the company&rsquo;s LinkedIn business profile</li><li>Identify, connect, and engage with US-based shippers, brokers, and customers</li><li>Execute LinkedIn outreach strategies for lead generation and partnerships</li><li>Develop professional messaging for DMs, follow-ups, and relationship nurturing</li><li>Build and maintain a strong US trucking network on LinkedIn</li><li>Coordinate with operations and dispatch teams to align services with client needs</li><li>Track leads, conversations, and conversions</li><li>Support overall business growth through strategic online relationship building</li></ul>Requirements<ul><li>Proven experience as a BDE / Business Development Executive</li><li>Hands-on experience working in the US trucking or logistics market</li><li>Strong understanding of carrier&ndash;shipper relationships</li><li>Experience using LinkedIn for B2B lead generation</li><li>Excellent English communication skills (spoken and written)</li><li>Comfortable working USA-based job timings</li><li>Willing to work on-site</li><li>Relevant field experience is mandatory</li></ul>Preferred Skills<ul><li>Existing network of US shippers or logistics contacts</li><li>Experience with CRM or lead tracking tools</li><li>Strategic mindset with a growth-focused approach</li></ul>Business Development Executive (BDE) 03180840163Job Type: Full-timeWork Location: In person

Business Development Executive (BDE)

Irtiqa Business Solutions Private Limited

Job description: This is a full-time on-site role for an Upwork Bidding Expert at Softerra. The Upwork Bidding Expert will be responsible for managing the bidding process on the Upwork platform, identifying potential clients, preparing and submitting proposals, and negotiating contracts. The Upwork Bidding Expert will also be responsible for maintaining a strong online presence and building relationships with clients to maximize business opportunities.Experience<ul><li>2+ years of Experience in managing the bidding process on Upwork</li><li>Strong knowledge of the Upwork platform and its functionalities</li><li>Excellent written and verbal communication skills</li><li>Ability to prepare and submit persuasive proposals</li><li>Negotiation and contract management skills</li><li>Strong analytical and problem-solving skills</li><li>Attention to detail and organizational skills</li><li>Ability to work independently and collaboratively</li><li>Experience in digital marketing and client relationship management is a plus</li></ul>Qualification:<ul><li>BSCS / Software Engineering / Graduation</li></ul>Job Type: Full-timeWork Location: In person

Upwork Bidding Specialist

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