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Solomon People Soluitons

Experience in Ed Tech / Training Firms a MUST.Your Role:As a Corporate Sales Officer, you will: Identify and develop new corporate clients through networking, LinkedIn outreach, and lead follow-up Pitch customized HR, Training, and Recruitment solutions to decision-makers (HR Heads, Learning &amp; Development Managers, CEOs) Build strong client relationships to drive repeat and referral business Collaborate with the delivery and consulting teams to design impactful proposals Meet and exceed monthly revenue and client acquisition targetsWhat We&rsquo;re Looking For:Minimum 2&ndash;4 years of B2B sales experience (preferably in HR, training, or consulting industry) Excellent communication, presentation, and negotiation skills Self-driven and goal-oriented with a consultative selling mindset Based in UAE with valid driving license (preferred)What We Offer:Competitive salary + performance-based incentives Learning-focused work environment Opportunity to work closely with CXO-level clients Fast-track career growth in a performance-driven cultureJob Types: Full-time, Contract Contract length: 24 monthsPay: AED2,500.00 per month

Corporate Sales Officer

The Doris Duan-Young Autism Center

Client Relations OfficerFull-time/ Admin / Dubai Healthcare CityBe part of DDY - Expertise That Cares!The Doris Duan-Young Autism Center (DDY) is a multidisciplinary center in Dubai Healthcare City. We are committed to delivering innovative, evidence-based programs and services, supported by industry-recognized credentials,accreditations, and certifications.We are looking for a Client Relations Officer to join our team at our Autism Center &mdash; someone who is compassionate, professional, and passionate about making a difference in the lives of children and families.This role offers an exciting chance to elevate your career in an inspiring &amp; Supportive environment.Key Responsibilities:<ul><li>Serve as the primary point of contact for both existing and new clients and families.</li><li>Answer a high volume of client inquiries and maintain a rapid response and follow-up rate according to the company standards.</li><li>Conduct communication with potential new clients, providing all relevant information about company services.</li><li>Educate patients about payment options and financial assistance while handling price and package negotiations with clients.</li><li>Explain all paperwork, policies, and Insurance procedures, and schedule the initial consultation appointments, assessment appointments, intake appointments, etc.</li><li>Support the admissions and onboarding process for new clients</li><li>Build and maintain long-term positive relationships with parents, caregivers, and stakeholders.</li><li>Coordinate closely with the Client Relations Manager to ensure seamless service delivery.</li><li>Collaborate with the clinical and administrative teams to ensure client satisfaction and service quality.</li><li>Maintain accurate and confidential client records in line with organizational standards.</li><li>Obtain customer feedback, assist with client satisfaction surveys, and provide regular updates to the Management of any concerns/matters that may arise.</li></ul>Requirements:<ul><li>A bachelor&rsquo;s degree in a related field is required.</li><li>Fluency in Arabic and English (spoken and written) is mandatory.</li><li>Previous experience in a healthcare or rehabilitation setting (experience in an autism or therapy center is a plus).</li><li>Good understanding of insurance procedures and documentation.</li><li>Strong communication, coordination, and interpersonal skills.</li><li>Excellent negotiation skills and multitasking abilities.</li><li>Professional, empathetic, and client-focused attitude.</li><li>Proficiency in Microsoft Office, MS Excel, and CRM systems (preferred).</li><li>Ability to work collaboratively within a multidisciplinary team.</li></ul>If you are interested please share your CV with hr@ddydubai.com or drop your CV directly to HR team via whatsapp +971 55 524 8075Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Client Relation: 2 years (Required)</li><li>Healthcare / Clinic: 2 years (Required)</li></ul>Language:<ul><li>Arabic &amp; English (Required)</li></ul>

Client Relationship Officer

STANDARD GLOBAL SUPPLY PVT LTD

Role SummaryProvide executive support to the CSO/Director while coordinating day-to-day tasks, follow-ups, communications, sales data analytics, travel plan bookings, and calendar/email management.Key ResponsibilitiesExecutive &amp; Administrative Support&middot; Organize the CSO&rsquo;s calendar; schedule meetings, calls, site visits, and travel/visas.&middot; Manage daily schedules and personal tasks related to company work, ensuring timely completion.&middot; Prepare concise summaries and meeting minutes with sales teams, suppliers, and customers; track action items to closure.&middot; Draft, format, and send professional whatsapps/emails on behalf of the CSO.Sales, Marketing &amp; Client Follow-up&middot; Structured follow-ups on projects, deadlines, and sales team Live Pool.&middot; Conduct online research on customers, competitors, market trends, and opportunities; compile findings into reports/presentations.&middot; Support sales &amp; marketing tasks related to product lines and market segments&middot; Organize and be present in weekly Radar meetings with sales teams for followup.&middot; Work with PowerBI data to assist CSO with management reports and strategic info.&middot; Support in Organizing Sales End User Seminars, sales trainings and events.Data, Reporting &amp; Analytics&middot; Perform inventory analysis, followup actions to liquidate or repurpose slow-moving and Dead stock with BDM/Stores.&middot; Prepare and compile client satisfaction surveys and market trend surveys; analyze responses and present data to help decision-making for mgmt.&middot; Execute client market-segment restructuring and other data organizing tasks in ERP, ensuring clean and current data (MSD/Manzil/CRM)&middot; Assist with data analytics for Wilden AODD pumps and Quincy compressors service and parts business (e.g., tracking growth of service revenue, organizing trials and pump demos, capturing response time and other metrics to enhance client experience&middot; Proven efficiency in multi-tasking, follow-through, and time management.&middot; Excellent spoken and written English; clear, confident on phone and email.&middot; Strong MS Office skills: advanced Excel (pivot tables/lookups/basic charts), solid PowerPoint, and good Word formatting, and AI skills.&middot; Comfortable with online research and turning findings into crisp reports.&middot; Working knowledge of basic ERP/CRM or similar software (training can be provided).&middot; Detail-oriented with a high sense of ownership, confidentiality, and logical thinking&middot; Prior experience supporting sales leaders or operating in an industrial/mechanical equipment company is a plus.&middot; Proactive, solution-oriented, and comfortable handling sensitive information.&middot; Able to coordinate across sales, service, and other teams with tact and urgency.&middot; Willing to learn product terminology and processes related to mechanical productsEducation &amp; Experience<ul><li>Bachelor&rsquo;s degree preferred; diploma with strong experience considered.</li></ul><ul><li>3&ndash;5 years in executive assistant / sales coordinator / admin roles (industrial sector preferred).</li></ul>Job Types: Full-time, Permanent, Fresher

Personal Secretary to CSO Sales

Equiti Group

<div>
 
 Equiti is a pioneering fintech firm and world-class provider of multi-asset fintech products - from liquidity solutions to in-house tech hubs to online trading platforms. With over 400 global specialists in 9 languages, Equiti provides clients with access to individual, professional, and institutional brokerage services in Europe, the Middle East, and Africa.
 
 
 
 
 At Equiti, we believe that financial opportunities can unlock potential for everyone, everywhere. We&rsquo;re on a mission to deliver accessible online trading products around the world through education and accessibility.
 
 
 
 
 Think finance is stuffy? Think again.
 
 
 
 
 We see Equiti as a new breed of broker, and we are on the lookout for talented individuals who can perform and excel in a dynamic and innovative working environment. Our
 
 Customer Service department
 
 would like to welcome a detail-oriented.
 
 
 
 
 
 
 Brokerage &amp; Premium Services Officer - Night Shift
 
 in our office in
 
 Dubai
 
 .
 
 
 
 
 As a Brokerage &amp; Premium Services Officer you will be responsible for supporting and managing Equiti Group&rsquo;s Brokerage and Premium Clients. Own all parts of the Brokerage products life cycle to deliver a product in line with Equiti Group&rsquo;s global strategy.
 
 
 
 
 
 Support and manage Equiti&rsquo;s Premium clients relationships, resolving their issues, answering their queries, escalating when required and reporting the performance and improvements required to reach optimal customer experience.
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Manage and own all facets of the Premium &amp; B2B clients journey, from understanding requirements, finding solutions, and executing delivery of the solution.
 </li>
 <li>
 Ensure the smooth onboarding of new B2B and Premium clients on various platforms.
 </li>
 <li>
 Focus on managing client relationships to drive more revenue and improve retention rates.
 </li>
 <li>
 Provide support to new and existing clients.
 </li>
 <li>
 Communicate product enhancements, new offerings. complaints trends and test new products. Providing operational and trade support to sales and clients.
 </li>
 <li>
 Receive, assess, and resolve High Value client queries and reqeusts via all channels available.
 </li>
 <li>
 Provide clients with detailed assistance and resolve their issues in a timely and professional manner.
 </li>
 <li>
 Provide detailed reporting and analysis to the management on all questions, issues, and resolutions. Suggest and lead the changes to improve service.
 </li>
 <li>
 General market update on current trading levels/news/results.
 </li>
 <li>
 Provide system guides/platform navigation information and technical support.
 </li>
 <li>
 Platform training sessions via teams/zoom or in person.
 </li>
 <li>
 Complaints handling and escalation.
 </li>
 <li>
 Create and expand the current processes and procedures to improve the overall efficiency and documentation.
 </li>
 <li>
 Prioritize workload as required and ensuring all calls / visitors are dealt with appropriately.
 </li>
 <li>
 Assist with ad hoc projects and requests as assigned by the department manager.
 </li>
 <li>
 Assist members of the team with the implementation of the procedures, improving their knowledge and reaching excellence.
 </li>
 <li>
 Actively contribute to the improvement and growth of the department.
 </li>
 </ul>
 
 
 
 
 Skills &amp; Competencies
 
 
 <ul>
 <li>
 Trading knowledge and experience.
 </li>
 <li>
 Knowledge of the MT4/MT5 platforms and reporting functionalities.
 </li>
 <li>
 Excellent Internal and external communication skills
 </li>
 <li>
 Excellent Spoken and written English &amp; Arabic. Additional languages are a plus.
 </li>
 <li>
 Pro-active and self-motivated
 </li>
 <li>
 Strong problem-solving skills
 </li>
 </ul>
 
 
 
 
 Experience Requirements
 
 
 <ul>
 <li>
 2 years of experience in FX &amp; CFD industry, preferably in Support/Trading or Sales Trading.
 </li>
 <li>
 Bachelor&rsquo;s Degree in Business, Finance, or related area of expertise
 </li>
 </ul>
 
 
 
 
 Perks
 
 
 
 Each of our offices has its special perks; be it &lsquo;no ties&rsquo;, free lunches, charity events, or a hybrid work policy &ndash; but whenever you walk into an Equiti office, you&rsquo;re sure to see a friendly face. We encourage international collaborations and always keep our eyes open to how we can do more.
 
 
 The benefits you can expect at your Equiti workplace include:
 
 
 
 
 <ul>
 <li>
 Competitive salary package
 </li>
 <li>
 Performance-based bonus
 </li>
 <li>
 Medical insurance coverage for employees and family members
 </li>
 <li>
 Smart working options
 </li>
 <li>
 Employee wellness initiatives
 </li>
 <li>
 Personalized career development
 </li>
 <li>
 Company lunch in the office
 </li>
 <li>
 Regular company events
 </li>
 </ul>
 
 
 
 With energy, drive, and imagination, there&rsquo;s no limit to where your career can go at Equiti. With a diverse workforce and geographical spread of offices, we strongly support career development initiatives as well as provide a range of opportunities for professional and life experiences.
 
 
 
 
 Equiti is an equal opportunity employer.
 
 
 
 
 &ldquo;Equiti&rdquo; refers to a group of companies consisting of seven regulated financial services companies licensed to operate in the respective jurisdictions of their incorporation, in addition to our tech and marketing hubs. Equiti has presence in Africa, Europe, and the Middle East.
 
</div>

Brokerage & Premium Services Officer night shift

Emirates NBD

<div>About ENBD 
Emirates NBD is a market leader across the MENAT (Middle East, North Africa and T&uuml;rkiye) region with a presence in 13 countries, serving over 9 million customers. Emirates NBD is the leading financial services brand in the UAE with a Brand value of approximately USD 4 billion. We serve our customers and help them realise their financial objectives through a range of banking products and services including retail banking, corporate &amp; institutional banking, Islamic banking, investment banking, private banking, asset management, global markets and treasury, and brokerage operations. We are a key participant in the global digital banking industry, with 97% of all financial transactions and requests conducted outside of our branches. We also operate Liv, the lifestyle digital bank by Emirates NBD. With over half a million users, it continues to be the fastest-growing digital bank in the region. 
&ldquo;In line with the UAE Government&rsquo;s strategy in empowering and developing nationals, Emirates NBD is committed to welcoming the young generation into an innovative, modern and supportive work environment to contribute to the nation's success. We are looking to find the best UAEN talent to join our ENBD family&rdquo; 
Job Overview:
As Customer Relationship Officer - Priority Banking at Emirates NBD, your role is to provide consistently an excellent service to all Priority Banking customers for their banking needs. The objective is to improve customer profitability and loyalty to the bank through such service. 
Key Responsibilities:
<ul><li>To be accountable for client satisfaction and service quality levels at the branch by ensuring clients&rsquo; expectations are met consistently.
</li><li>Take full responsibility and ownership for Priority Banking customer service at the branch.
</li><li>Avoid any staff complaints from customers as it affects the overall segment performance
</li><li>TTs requests, FDs Requests and Account Maintenance requests - to be validated and tracked in track BPM
</li><li>Account Opening &ndash; check for completeness of documentation and tracking in track soft
</li><li>Credit card application &ndash; Check for completeness of documents and form before sending the same to Cards Team
</li><li>Liaise with compliance and various other departments for following up and submission of documents or relevant matte
</li><li>Action and Review of CRM cases assigned to Priority Banking Centers
</li>Set and track sales account targets 
<li>
</li></ul>Skills and Experience
<ul><li>University Degree in Business or Finance
</li><li>1-2 years of work experience, preferably in a processing/back office/Customer Services function within the Bank
</li>Experience in Finacle, Fin One, MS Excel and MS office 
<li>
</li></ul>There&rsquo;s never been a better time to join Emirates NBD.
We&rsquo;re one of the region&rsquo;s most recognisable brands. We&rsquo;re banking innovation leaders. We&rsquo;re growing across both the UAE and our global offices. We offer a huge range of professional development opportunities to accelerate your career. It also goes without saying that we provide extremely competitive rewards, benefits and perks too, like our flexible work policy so you can work from home whenever it suits. 
At ENBD, we encourage interested candidates to review the key responsibilities and qualifications for each role and apply for positions that match their skills and capabilities.
#LI-LA1</div>

Customer Relationship Officer (UAE National) | Dubai

<div>
 
 Who we are:
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain
 
 
 
 Job Summary
 
 
 
 GMG is seeking a detail-oriented and proactive
 
 Customer Operations Officer
 
 to manage the full order-to-delivery lifecycle across our wholesale customer accounts. This role is pivotal in ensuring operational efficiency and delivering a seamless customer experience through accurate order processing, shipment coordination, and cross-functional collaboration.
 
 
 The ideal candidate will bring strong expertise in order management, export coordination, and advanced Excel-based reporting. Experience working with SAP/ERP systems and a background in the retail or FMCG industry is preferred.
 
 
 
 Key Responsibilities
 
 
 
 
 Order Management &amp; Fulfilment
 
 
 <ul>
 <li>
 Manage end-to-end order processes for both local and export wholesale accounts, including pre-season and in-season orders.
 </li>
 <li>
 Handle pre-booking, PTL (Partial Truck Load), and regular order types while ensuring accurate documentation and shipment tracking.
 </li>
 <li>
 Generate Pro Forma Invoices, packing lists, and all necessary shipping documentation for smooth order execution.
 </li>
 </ul>
 
 
 Shipment Coordination &amp; Export Support
 
 
 <ul>
 <li>
 Track inbound and outbound shipments and maintain clear, up-to-date records.
 </li>
 <li>
 Register and manage Certificates of Origin through the Chamber of Commerce portal.
 </li>
 <li>
 Liaise with Finance to provide complete LC (Letter of Credit) documentation and ensure timely dispatch.
 </li>
 <li>
 Share shipping documents (invoice, packing list, AWB, export documents) with customers for customs clearance.
 </li>
 </ul>
 
 
 Customer Service &amp; Reporting
 
 
 <ul>
 <li>
 Prepare ATP (Available to Promise) stock lists, replenishment orders, and delivery schedules aligned with customer expectations.
 </li>
 <li>
 Respond to customer queries regarding order progress, delays, and fulfilment status.
 </li>
 <li>
 Generate customer-specific reports, including sales tracking, stock status, and delivery summaries on a daily/weekly basis.
 </li>
 </ul>
 
 
 Cross-Functional Collaboration
 
 
 <ul>
 <li>
 Work closely with Sales, Logistics, Finance, and Operations teams to streamline fulfilment flows and resolve any order-related issues.
 </li>
 <li>
 Contribute to continuous process improvements by identifying operational gaps and recommending enhancements.
 </li>
 </ul>
 
 
 Qualifications and Skills
 
 
 
 
 Education
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Commerce, Business Administration, or a related field is required.
 </li>
 </ul>
 
 
 Experience
 
 
 <ul>
 <li>
 2&ndash;6 years of experience in customer operations, sales coordination, or export order management.
 </li>
 <li>
 Prior experience within the retail industry and/or GCC region is a strong advantage.
 </li>
 </ul>
 
 
 Skills
 
 
 <ul>
 <li>
 Proficient in Microsoft Excel (pivot tables, formulas, data analysis &ndash;
 
 certification is a plus
 
 ).
 </li>
 <li>
 Working knowledge of SAP/S4 and ERP systems for order and inventory management.
 </li>
 <li>
 Strong understanding of export documentation and shipping processes.
 </li>
 <li>
 Excellent organizational, communication, and time management skills.
 </li>
 <li>
 High attention to detail, with the ability to multitask and prioritize under pressure.
 </li>
 <li>
 Analytical thinker with a solutions-oriented mindset and a passion for process excellence.
 </li>
 </ul>
 
 Department
 
</div>

Customer Operations Officer

United Arab Bank

<div>
 
 
 Job Purpose
 
 :
 
 
 
 
 
 The Sales and Service Officer plays a key role in driving UAB&rsquo;s Retail Banking growth by acquiring new customers, cross-selling products, meeting targets for Credit Cards, Loans, Top-ups, Islamic Finances and onboarding new customers. The role ensures excellent customer service and contributes to a positive customer experience by addressing inquiries and resolving issues promptly, while promoting the bank&rsquo;s products and services as appropriate, and maintaining compliance with CPR regulations ensuring the overall success of branch banking services.
 
 
 
 
 
 
 Principal Accountabilities
 
 :
 
 
 
 
 
 
 Customer Service
 
 :
 
 
 Deliver high-quality, courteous, and efficient service to customers, ensuring a positive banking experience. Act as the first point of contact, providing a professional and welcoming environment. Address customer inquiries, resolve issues promptly and escalate complex concerns to appropriate channels as needed, while promoting the bank&rsquo;s products and services. Treat customers fairly and ensure to adherence to CPR regulation and specially handling people of determination and customer complaints.
 
 
 
 
 
 
 Account Maintenance
 
 :
 
 
 Provide full account services including assisting with account opening, closure, KYC updates, loan/financing settlements, credit card cancellations and handling ATM related inquiries and requests to ensure all documentation is accurate and complete while delivering exceptional service across all banking products and services.
 
 
 
 
 
 
 Product Knowledge
 
 :
 
 
 Maintain comprehensive up to date knowledge of the bank&rsquo;s full range of products and services, including loans/financings, credit cards, deposits, insurance, digital banking and Islamic banking solutions. Understand product features, benefits, terms, and eligibility criteria to effectively address customer inquiries and provide personalized recommendations. Stay informed about new product launches, policy updates and market trends to proactively meet customer needs and contribute to achieving branch targets. Collaborate with colleagues to share insights and ensure consistent messaging about the bank&rsquo;s offerings.
 
 
 
 
 
 
 Customer Retention
 
 :
 
 
 Build and maintain strong relationships with customers by delivering exceptional service and addressing their needs effectively and act as a trusted advisor offering guidance on financial decisions and ensuring customers feel valued and supported, contributing to higher retention rates. Proactively follow up on customer feedback, resolve issues promptly to enhance their overall experience and loyalty. Educate customers about value added services and alternative channels, such as mobile banking and self-service options to improve customer satisfaction.
 
 
 
 
 
 
 Complaint Resolution
 
 :
 
 
 Handle customer complaints professionally and efficiently by actively listening, understanding their concerns and providing timely solutions. Ensure all complaints are resolved in line with bank policies and escalate complex issues to the appropriate department when necessary. Maintain clear communication with customers throughout the resolution process to ensure their satisfaction and reinforce trust.
 
 
 
 
 
 
 Compliance and Risk Management
 
 :
 
 
 Ensure strict compliance with bank policies, procedures, and regulatory requirements, including all Central Bank regulations, to protect customer information and assets. Identify and report suspicious transactions or potential fraud in line with the bank&rsquo;s anti-money laundering (AML), know your customer (KYC), and risk management procedures. Adhere to all guidelines to ensure timely account or asset closures and meet the required turnaround time (TAT). Ensure compliance to CBUAE regulations at all times as applicable.
 
 
 Compliance and Adherence to Consumer Protection Regulation and Standards:
 
 <ul>
 <li>
 Ensure that CPR guidelines are being followed 100% at all times. Any breach identified is reported to Head of Consumer Protection immediately.
 </li>
 <li>
 Ensure all trainings related to CPR are completed. This also includes Islamic banking and Sharia training.
 </li>
 <li>
 Ensure adherence to the guideline for people of determination and vulnerable people.
 </li>
 <li>
 Ensure customer complaints are logged and resolved on timely basis.
 </li>
 </ul>
 
 
 
 
 
 Record Keeping and Documentation
 
 :
 
 
 Maintain accurate records of transactions and ensure proper documentation of all activities. Follow internal procedures for filing and reporting as per the bank&rsquo;s standards for audits and compliance.
 
 
 
 
 
 
 Cross-Selling and Recommendation
 
 :
 
 
 Identify customer needs and recommend the bank&rsquo;s products and services that may enhance the customer&rsquo;s banking experience. Refer customers to branch manager or specialized departments when appropriate.
 
 
 
 
 
 
 Team Collaboration
 
 :
 
 
 Work collaboratively with branch staff to support overall branch operations and customer satisfaction. Communicate effectively with team members, sharing insights and information to improve processes and address any customer issues collectively. Foster a positive work environment by supporting colleagues and contributing to a team-focused culture.
 
 
 
 
 
 
 Continuous Improvement
 
 :
 
 
 Actively participate in training and development programs to enhance knowledge of bank products, policies, and customer service standards. Provide feedback to improve processes and customer service delivery with an emphasis on compliance, risk management, and customer protection.
 
 
 
 
 
 
 Technology Proficiency:
 
 
 
 Efficiently use the bank&rsquo;s digital platform efficiently to process transactions and manage customer queries, ensuring high productivity and service efficiency. Actively promote alternative channels such as the digital lobby, mobile banking and internet banking to enhance the customer experience and encourage customers to adopt convenient banking solutions.
 
 
 
 
 
 
 Job Requirement (Qualification/Experience)
 
 :
 
 
 
 
 <ul>
 <li>
 A Bachelor&rsquo;s Degree in Business Administration, Finance, Accounting or related field.
 </li>
 <li>
 Additional certifications in banking or customer service.
 </li>
 <li>
 Minimum 2- 3 years of experience in a retail banking or branch banking environment.
 </li>
 <li>
 Proven track record in customer service and sales roles.
 </li>
 <li>
 Strong interpersonal and communication skills.
 </li>
 </ul>
 
 
</div>

Sales & Service Officer, Branch Banking - Dubai, Retail Banking

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