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client sales and service officer

Mugshei

Job Title: Client Relationship Officer Location: Garden Town, Lahore (On-site) Job Type: Full-TimeAbout Us:Mugshei Pvt Ltd is a trusted name in the custom packaging and e-commerce solutions industry. We are committed to helping businesses elevate their brand identity through innovative packaging and digital solutions. At Mugshei, we believe in building long-term partnerships with our clients by providing exceptional service and value-driven results.Job Summary:We are looking for a motivated and customer-focused Client Relationship Officer to join our team. This role requires an individual who can serve as the main point of contact for clients, ensure smooth communication, handle concerns effectively, and strengthen long-term business relationships that drive client satisfaction and loyalty.Key Responsibilities:<ul><li>Act as the primary liaison between Mugshei Pvt Ltd and its clients.</li><li>Understand client requirements and provide customized solutions to meet their needs.</li><li>Manage client inquiries, resolve issues promptly, and ensure timely follow-up.</li><li>Build and maintain strong, long-term client relationships to encourage retention and growth.</li><li>Collaborate with internal teams (sales, marketing, design, and operations) to deliver quality solutions.</li><li>Maintain accurate documentation of client communications and feedback.</li><li>Identify cross-selling and upselling opportunities to maximize client value.</li><li>Monitor client satisfaction levels and share insights with management for continuous improvement.</li><li>Prepare reports, presentations, and proposals for clients when needed.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, or a related field.</li><li>Prior experience in client relationship management, sales, or customer service (packaging or e-commerce industry experience is a plus).</li><li>Strong communication and interpersonal skills.</li><li>Ability to manage multiple clients and prioritize tasks effectively.</li><li>Problem-solving skills with a client-first approach.</li><li>Proficiency in MS Office and CRM software.</li><li>A proactive team player with the ability to work independently.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Opportunities for professional development and career growth.</li><li>A collaborative and supportive workplace culture.</li><li>The chance to build long-term client relationships in a rapidly growing company.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Client Relationship Officer - Night Shift

Green Clean

Job Overview:We are seeking a detail-oriented and organized Case Processing Officer to manage immigration petitions and related casework. The role involves reviewing, preparing, and submitting immigration applications, ensuring compliance with immigration laws, and maintaining accurate records throughout the petition process.Key Responsibilities:<ul><li>Manage, track, and process immigration petitions and applications (family-based, employment-based, or business petitions).</li><li>Review client documentation and ensure accuracy and completeness before submission.</li><li>Coordinate with clients to collect required forms, evidence, and supporting documents.</li><li>Prepare and draft petitions, cover letters, and case summaries for submission to relevant immigration authorities.</li><li>Maintain case files, update records, and monitor deadlines to ensure timely submission of petitions.</li><li>Communicate with government agencies (e.g., USCIS, NVC, Embassies/Consulates) regarding case status and updates.</li><li>Provide clients with updates on their petitions, explaining timelines and next steps clearly.</li><li>Ensure compliance with immigration laws, policies, and internal procedures.</li><li>Collaborate with immigration attorneys, consultants, or team members to support complex cases.</li><li>Handle confidential client information with integrity and professionalism.</li></ul>Qualifications &amp; Skills:<ul><li>Bachelor&rsquo;s degree in Law, International Relations, Public Administration, or a related field (preferred).</li><li>Prior experience in immigration case processing, legal support, or petition management is highly desirable.</li><li>Strong knowledge of immigration procedures, forms, and documentation requirements.</li><li>Excellent organizational and time-management skills with attention to detail.</li><li>Strong communication skills (written and verbal).</li><li>Ability to manage multiple cases and meet strict deadlines.</li><li>Proficiency in MS Office Suite and case management software.</li><li>High level of professionalism, confidentiality, and client service orientation.</li></ul>What We Offer:<ul><li>Competitive salary and benefits.</li><li>Professional training and development opportunities.</li><li>Exposure to international immigration processes.</li><li>Supportive and collaborative work environment.</li></ul>Job Types: Full-time, Part-time, Temporary, Contract, Internship, Fresher Contract length: 48 monthsPay: Rs30,000.00 - Rs50,000.00 per monthExpected hours: 48 per weekWork Location: In person

Case Processing Officer

UK Imports & Exports

Graphics Media Corporation is a dynamic and innovative organization specializing in design, printing, advertising/media solutions &ndash; adjust to your company focus. We pride ourselves on delivering exceptional services to our clients and building strong, long-term relationships.Position Overview:We are looking for a motivated and customer-focused Customer Representative Officer (CRO) to join our team. The ideal candidate will serve as the first point of contact for clients, providing professional assistance, handling inquiries, and ensuring customer satisfaction.Key Responsibilities:Handle inbound and outbound calls, emails, and messages to assist clients.Provide information about products, services, and solutions offered by the company.Resolve customer complaints, queries, and issues in a timely and professional manner.Maintain accurate records of customer interactions in the CRM system.Collaborate with internal departments (sales, design, operations) to ensure smooth service delivery.Follow up with clients to ensure satisfaction and build long-term relationships.Support the sales team by identifying potential leads and cross-selling opportunities.Requirements:Bachelor&rsquo;s degree (preferred) or equivalent experience in customer service or related field.Strong communication (verbal &amp; written) and interpersonal skills.Ability to manage multiple tasks and handle pressure in a fast-paced environment.Problem-solving attitude with patience and empathy for customers.Proficiency in MS Office and CRM software (preferred).Previous experience in customer service, call center, or sales support will be an advantage.What We Offer:Competitive salary package.Professional growth and training opportunities.Friendly and supportive work environment.Opportunity to work with a leading name in the media &amp; graphics industry.Please WhatsApp your CV at: 03224002423Job Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthWork Location: In person

Cusotmer Representative Officer

Aftab Group of Companies Pvt. Ltd.

A well-known company &ldquo;Aftab sons writing instruments industries (Signature) is looking for a female Sales Officer to join its dynamic team. The ideal candidate will be passionate about sales, confident in building relationships, and motivated to achieve targets. Previous experience in sales will be a plus, but we welcome driven candidates with the right attitude and learning mindset.Key Responsibilities:<ul><li>Develop and maintain strong relationships with customers.</li><li>Achieve monthly sales targets and expand market presence.</li><li>Identify new business opportunities within assigned territory.</li><li>Ensure product availability and visibility in the market.</li><li>Prepare regular sales reports and share customer feedback.</li><li>Support promotional activities and market development initiatives.</li></ul>Requirements:<ul><li>Female candidate.</li><li>Bachelor&rsquo;s degree.</li><li>Sales experience will be considered an advantage.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Self-motivated, confident, and target-driven.</li><li>Ability to work independently as well as in a team.</li></ul>What We Offer:<ul><li>Competitive salary (PKR 35,000 &ndash; 45,000).</li><li>Attractive incentives based on performance.</li><li>Professional growth and career development opportunities.</li><li>Supportive and inclusive work environment.</li><li>EV bike will be provided by the company.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthLocation:<ul><li>Lahore (Required)</li></ul>Willingness to travel:<ul><li>100% (Preferred)</li></ul>Work Location: In personApplication Deadline: 30/08/2025

Sales Officer (Lahore City) Writing instruments (Signature) (Female)

ORBIN

Job Description:We are looking for a motivated Documentation &amp; Customer Service Officer to join our team. The ideal candidate will be responsible for maintaining accurate records, tender management and submissions, coordinating with cross-functional teams, and ensuring smooth operational workflows. If you are a detail-oriented and experienced in Documentation &amp; Customer Service with a solid understanding of financial management, we invite you to apply and contribute to our organization's financial success.Responsibilities:<ul><li>Maintain record of Projects, Tender Sheets, Bid Securities &amp; Performance Guarantee sheet.</li><li>Tender management, including tender search from different e-platforms, formation and submission of tenders.</li><li>Timely tax challans recoveries &amp; payment recoveries or payment follow-ups from customers via calls/emails.</li><li>Submission of Data and Activity/Progress Reports on required frequency.</li><li>Assist team lead in managing daily operations.</li><li>Team Work &amp; Coordination with Cross Functional Teams including pre-sales and sale team.</li><li>To perform any other task assigned by the management.</li></ul>Skills:<ul><li>Tender management</li><li>Strong communication and presentation skills.</li><li>Strong problem-solving and decision-making skills.</li></ul>Experience and Requirements:<ul><li>Familiarity with tender management management.</li><li>Proven experience as an Documentation &amp; Customer Service or in a similar role.</li></ul>Education:<ul><li>University Degree in Business Administration.</li></ul>Timings:<ul><li>09:00am - 06:00pm (Monday - Friday).</li></ul>LinkedIn page:https://www.linkedin.com/company/orbin/mycompany/?viewAsMember=trueCompany Website:https://orbin.com.pk/Contact us and send your CV on email:hr@orbin.com.pkJob Types: Full-time, FresherPay: Rs35,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Are currently working?</li></ul>Current and Expected salary? Your Residence? If selected, how soon can you join us?<ul><li>Have you handled tender management, documentation, compliance before?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Documentation &amp; Customer Service : 1 year (Required)</li></ul>License/Certification:<ul><li> Rate your proficiency with MS Excel, MS WORD, Google Sheets? (Required)</li></ul>Work Location: In personApplication Deadline: 05/09/2025

Documentation & Customer Service Officer

Haqeeq Marbles

Company Description:Haqeeq Marbles, a prominent entity in Pakistan's marble industry, has evolved from a small-scale enterprise into a leading provider of marble, granite, and installation solutions over the past 35 years. With a strong client base including national and multinational companies, malls, housing schemes, and individuals, Haqeeq Marbles offers comprehensive services from layout planning to product development, quality assurance, and delivery. The company operates a manufacturing facility in Lahore and boasts nationwide presence with its own quarries and over 100 suppliers.Role Description:This is a full-time on-site role for a Sales Officer responsible for generating leads, managing sales operations, and providing exceptional customer service. Daily tasks will include reaching out to potential clients, maintaining relationships with existing clients, and coordinating with the sales team to achieve targets. Also, the Sales Officer will engage in channel sales and ensure that all customer inquiries and issues are addressed promptly.Qualifications<ul><li>Experience in Channel Sales</li><li>Excellent negotiation and interpersonal skills</li><li>Ability to work independently and meet sales targets</li><li>Bachelor&rsquo;s degree in Business, Marketing, or related field</li><li>Prior experience in the marble or construction industry is a plus</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs37,000.00 per monthWork Location: In person

Sales Officer (Haqeeq Marbles)

Brain Telecommunication Ltd

Brain Telecommunication Ltd. is seeking a dynamic and articulate Enterprise Solutions Officer to be the face of the company in client engagements, revenue generation &amp; public communications. This role involves selling Internet, cloud, and networking solutions, identifying opportunities in diverse industries, preparing tailored proposals, and maintaining long-term customer relationships. The officer will serve as a technology consultant to corporate clients, ensuring the delivery of high-performance network and cloud infrastructure services that meet customer needs.Regular Responsibilities<ul><li>Develop &amp; maintain strong relationships with corporate clients, IT managers, procurement heads.</li><li>Understand client business needs and recommend appropriate solutions (Internet, Fiber, Cloud, Hosting, VPN, and Office Network Architecture).</li><li>Lead the end-to-end sales cycle: prospecting, client presentations, solution design (with technical team), proposal creation, and closing deals.</li><li>Collaborate with network engineers and product teams to design and deliver bespoke connectivity and cloud solutions.</li><li>Prepare business cases, quotations, and service-level agreements (SLAs) for enterprise solutions.</li><li>Achieve monthly/quarterly sales targets and revenue goals.</li><li>Conduct market analysis to identify trends, competitor offerings, and emerging needs.</li><li>Manage post-sales engagement to ensure customer satisfaction and generate upsell opportunities.</li><li>Maintain detailed transactions, daily activities, sales pipeline updates, and progress reports for senior management in Oracle EBS.</li><li>Participate in RFPs, RFQs, and public or private sector bidding processes</li></ul>Knowledge &amp; Competensies<ul><li>Understanding of fiber optics, wireless technologies, bandwidth allocation, loud storage, IaaS, SaaS, data center hosting, backup solutions, firewalls, switches, routers, and enterprise Wi-Fi.</li><li>Understanding of enterprise procurement cycles, proposal writing, RFPs/RFQs, SLAs, and contract management.</li><li>Awareness of telecom industry trends, competitive landscape, and client needs within Pakistan's corporate sector.</li><li>Ability to understand client needs, diagnose pain points, and propose optimal solutions</li><li>Proactive approach in identifying leads and resolving client concerns by working effectively with presales engineers, technical staff, and customer support teams</li><li>Ability to manage multiple client accounts and deadlines efficiently and organise strong follow-up discipline.</li><li>Excellent verbal and written communication (English &amp; Urdu)</li></ul>Qualification &amp; Skills<ul><li>Graduation in Business, Marketing, IT, or Telecommunications</li><li>Strong knowledge of ICT products (Internet, Hosting, Cloud, Network design)</li><li>Excellent communication and business presentation skills</li><li>A hunter mindset with consultative and competitive sales abilities</li><li>Must own self conveyance and a smart phone</li><li>Good personality and preferably from O/A Level background</li><li>Fluent in spoken English and good urban Urdu accent</li></ul>Age &amp; Work Experience<ul><li>25 &ndash; 38 years / Three (03) Years</li></ul>Benefits &amp; Compensations<ul><li>Incentive on accomplishing basic revenue target</li><li>Mobile &amp; Fuel reimbursement</li><li>Performance based Bonuses</li><li>Insurance</li></ul>Please note that candidates who qualify for the above specifications should apply. Candidates that do not fulfill the above specs will be rejected.Job Type: Full-timePay: Rs70,000.00 - Rs90,000.00 per monthExperience:<ul><li>Enterprise Telecom Sales: 3 years (Preferred)</li></ul>Willingness to travel:<ul><li>75% (Preferred)</li></ul>Work Location: In person

Enterprise Solutions Officer

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