sales consultant

commercial manager

customer success manager

business consultant

consultant

client service and consulting manager

Fahd Al Hemeiri Holding

<p><b>Job Title:</b> Client Relationship Manager &ndash; <b>Tax &amp; Advisory Services</b><br/><b>Location:</b> Dubai, United Arab Emirates<br/><b>Job Type:</b> Full-time | On-site</p><p><b>About the Company:</b></p><p>We are a Dubai-based <b>advisory and consulting firm</b> specializing in <b>Tax Compliance, Accounting, and Business Advisory</b> services. Our clients include SMEs and multinational companies operating across diverse industries in the UAE.<br/>Our goal is to deliver practical insights, reliable compliance support, and long-term financial value.</p><p><b>Job Summary:</b></p><p>We are looking for a motivated <b>Client Relationship Manager</b> with experience in <b>tax, accounting, or financial consulting</b>. The ideal candidate will build and maintain client relationships, ensure timely service delivery, and identify opportunities to add value through our advisory solutions.</p><p><b>Responsibilities:</b></p><ul><li>Manage a portfolio of clients in tax and business advisory services.</li><li>Act as the main point of contact for all client communications and inquiries.</li><li>Coordinate with internal <b>Tax Consultants and Accounting Teams</b> to ensure timely completion of deliverables.</li><li>Understand client requirements and recommend suitable tax or compliance services.</li><li>Identify opportunities for <b>cross-selling and upselling</b> additional services.</li><li>Prepare and maintain client reports and documentation using CRM tools.</li><li>Support the business development team with proposals and client presentations.</li></ul><p><b>Requirements</b></p><ul><li><b>Bachelor&rsquo;s degree</b> in Accounting, Commerce, Finance, or Business Administration (mandatory).</li><li><b>2&ndash;4 years of experience</b> in client relationship management, account servicing, or business development within <b>tax, accounting, or consulting</b> firms.</li><li>Excellent communication skills in <b>English and Hindi</b> (Arabic is an advantage).</li><li>Strong interpersonal and coordination skills.</li><li>Good understanding of <b>UAE Corporate Tax and VAT</b> is preferred.</li><li>(Preferred) Advanced qualification such as <b>MBA, M.Com, CA, or CMA</b>.</li></ul><p><b>Benefits</b></p><ul><li><b>Salary:</b> AED 5,000 &ndash; 6,000 per month</li><li><b>Performance-based incentives and bonuses</b></li><li>Professional growth and <b>training opportunities</b> in UAE Tax and Advisory</li><li>Supportive and collaborative work environment</li><li>Exposure to diverse clients and consulting projects</li></ul><p><b>How to Apply</b></p><p>If you have a passion for client service and experience in the <b>tax or financial consulting industry</b>, we&rsquo;d love to hear from you.<br/>Apply now and join a growing team that values professionalism, growth, and client success.</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED5,000.00 - AED6,000.00 per month</p><p>Education:</p><ul><li>Bachelor's (Required)</li></ul><p>Experience:</p><ul><li>Tax &amp; Advisory Service: 2 years (Required)</li><li>UAE: 2 years (Required)</li></ul><p>Language:</p><ul><li>Hindi (Natively) (Required)</li></ul>

Client Relationship Manager – Tax & Advisory Services

Grant Thornton

<div><div><h4 class="jobSectionHeader"><b>Job Overview</b></h4>
<p></p><div><p>We&rsquo;re a large and growing professional services firm that still feels like a community. With over 76,000 professionals in more than 150 countries, we combine global scale with local expertise to help dynamic organizations unlock their potential for growth. We truly care about our colleagues, our clients, and the communities where we work and live.</p>
<p>
As Communications Manager, you&rsquo;ll play a vital role in shaping and protecting the firm&rsquo;s reputation, fostering engagement, and driving strategic alignment through clear, consistent messaging. Leading both internal and external communications &ndash; with a strong focus on internal &ndash; you&rsquo;ll ensure all content reflects the firm&rsquo;s values, purpose, and expertise. The role requires close collaboration across departments to deliver unified brand storytelling and enhance transparency and trust.</p>
<p>
Discover your purple and join our Clients &amp; Markets team today!</p>
<p><b>
Let us paint a picture for you
</b><br>
<br>
Imagine being part of a team that puts &ldquo;we before me&rdquo;, where flexibility is a mindset, and where you trust your colleagues to have your back.
<br>
<br>
Imagine working for an organization that believes in the power of authenticity in everything that we do. Whether you're steering discussions in a client meeting, tackling your fear of heights at the top of the Burj Khalifa or ziplining across Jebel Jais &ndash; bring your true self to work. Be a part of a team driven by a purpose of shaping the world that we live in, based on trust and integrity in markets, dynamic businesses, and communities where businesses and people thrive.
<br>
<br>
Join us to expand your horizons, be inspired, face challenges, and most importantly, be yourself.</p>
<p><b>
As a Communications Manager some of your responsibilities will include:</b></p>
<p><b>
Strategic communications</b>
</p><ul><li>Developing and implementing an integrated communications strategy that supports the firm&rsquo;s growth ambitions, brand positioning, and reputation priorities</li>
<li>Acting as a communications advisor to leadership, providing counsel on tone, messaging, and narrative alignment</li>
<li>Ensuring all communication reflects Grant Thornton&rsquo;s brand and tone of voice</li>
</ul>
<p><b>Media &amp; public relations</b></p>
<ul>
<li>Working closely with the media agency to:</li>
<li>Developing press releases, media statements, interviews, and features that position Grant Thornton UAE as a trusted voice in the market</li>
<li>Managing media opportunities for Partners and subject matter experts, including briefings and interview preparation</li>
<li>Monitoring media coverage and share regular insights, reporting on reputation impact and share of voice</li>
<li>Supporting crisis and issue management with timely, accurate communication and strong narrative control</li>
</ul>
<p><b>Internal communications</b></p>
<ul>
<li>Leading internal communications to foster transparency, alignment, and engagement across the firm</li>
<li>Crafting leadership messages, firmwide announcements, internal campaigns, newsletters, and intranet content that strengthen culture and purpose</li>
<li>Partnering with People &amp; Culture to drive the firm&rsquo;s internal storytelling agenda &ndash; celebrating our people, our culture, our milestones.</li>
<li>Supporting and coordinating townhalls and leadership communications that reinforce culture and purpose, together with the Events Manager</li>
</ul>
<p><b>Thought leadership &amp; content</b></p>
<ul>
<li>Collaborating with the content manager to amplify thought leadership content</li>
<li>Supporting senior leadership with speeches, talking points, and authored articles</li>
<li>Working closely with the digital and creative teams to ensure consistent messaging across owned channels &ndash; website, LinkedIn, newsletters, and internal platforms</li>
</ul>
<p><b>Reputation &amp; brand management</b></p>
<ul>
<li>Acting as guardian of the firm&rsquo;s reputation and public narrative, ensuring alignment between messaging, brand values, and market perception</li>
<li>Proactively identifying opportunities to strengthen brand equity and community trust through communications and partnerships</li>
<li>Supporting initiatives tied to the firm&rsquo;s responsible business, diversity, and Emiratization agendas</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Skills</b></h4>
<p></p><div><p><b>Think you've got what it takes to be a Communications Manager? Like the color purple? Great. Here's a few more boxes we're also hoping you can tick:</b></p>
<ul>
<li>Bachelors degree in communications, public relations, journalism, or a related field</li>
<li>5+ years&rsquo; experience in corporate communications focus on internal communication, preferably in professional services, financial services, or consulting</li>
<li>Proven experience managing media relations, internal communications, and leadership messaging</li>
<li>Exceptional writing and editing skills - ability to articulate complex topics with clarity and credibility</li>
<li>Strong stakeholder management skills with the ability to influence and build trust at senior levels</li>
<li>Strong English communication skills (both verbal and written), Arabic speaking is advantageous</li>
<li>Ability to work in a team and independently</li>
<li>Proactive and strategic mindset with a strong sense of initiative and leadership</li></ul></div><br>
<p></p>
<p></p>
</div><div></div><div><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>Dubai, UAE</div>
</div><div><div>Job Role</div>
<div>Internal Client Services</div>
</div><div><div>Joining Date</div>
<div>Oct-2025</div>
</div><div><div>Preferred Contract Type</div>
<div>Permanent</div>
</div></div><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid-Management</div></div></div></div></div>

Communications Manager | Clients & Markets | Internal Client Services

First Abu Dhabi Bank (FAB)

<div>
 <p>
  First Abu Dhabi Bank is an inclusive environment where each person values the experiences, perspectives, ideas and beliefs of others. We&rsquo;re in a unique position to learn from all our colleagues, combining international experience with deep cultural knowledge and local expertise. At FAB, you&rsquo;ll have the support of your team and a strong relationship with your line manager, who will trust you with responsibility and recognize your good performance. As we embrace different ways of seeing the world, listening to each other and respecting different viewpoints, we grow stronger &ndash; together.
  <br/>
  <br/>
  <br/>
  <br/>
 </p>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 <p>
  The Manager, Client Services is responsible for assisting the Elite Banking business segments with daily operational matters as well as providing high level of customer service to new and existing clients.
  <br/>
  <br/>
 </p>
 <p>
  The Manager, Client Services will be embedded with the Sales Team, however they are independent from the Sales function and managed by the Head of Elite Client Support to ensure standardization of services rendered to the front line across all Manager, Client Services. The role is also to convey to the Quality Assurance Team process gaps, opportunities to reduce turnaround time to increase efficiency, reduce errors and enhance controls.
  <br/>
  <br/>
 </p>
 <p>
  This is a fast paced, office based working environment with persistent pressure to meet deadlines and to handle multiple assignments at any given time.
  <br/>
  <br/>
 </p>
 <p>
  The Manager, Client Services must :
  <br/>
  <br/>
 </p>
 <ul>
  <li>
   Be a  highly motivated individual with good interpersonal and communication skills (multi-lingual being an advantage)
  </li>
  <li>
   Demonstrate high levels of professional discretion and work ethics as well as having the ability to handle difficult situations/clients in a calm positive manner.
  </li>
  <li>
   Demonstrates a willingness for personal development through ongoing internal and external training programs
  </li>
  <li>
   Adheres to the Banks timings and work structure
  </li>
  <li>
   To support Elite Head and Team Leaders for coordination and administration activities to enable the day-to-day running of Elite unit.
  </li>
 </ul>
 <p>
  <strong>
   Generic and Job Specific Accountabilities:
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Provide high quality &amp; unbiased service to all clients assigned to the RM either by phone, emails or in person in relation to any query or request they have.
  </li>
  <li>
   Client point of contact in the absence of the RM.
  </li>
  <li>
   Provide assistance to the RM&rsquo;s in opening and closing accounts. Performs necessary compliance and KYC checks etc. &amp; ensuring error free submissions.  Following up with clients for remediation (documents only) of existing accounts, which has to be achieved within the required timeframe, with the ability to escalate concerns, errors in documentation to the functional manager.
  </li>
  <li>
   Process all clients Transfers/Remittances/FD/FX deals etc. within agreed TAT as per SLA agreements. Obtaining special rates and tracking from end-to-end for successful completion. Monthly MIS report will be generated and escalated to Line manager and Quality Assurance to identify delays in order to enhance the process. SSO should ensure RFT ( Right First Time ) for all submissions.
  </li>
  <li>
   Coordinate with Investment desk, TED, AMO, Custody, Securities for all Investment trades for end-to-end follow up. Monthly MIS on turnaround time with the respective business units to be escalated to the Line Manager and the Quality Assurance team
  </li>
  <li>
   Perform signature verification checks and make call backs as per requirement (if permitted by TL)
  </li>
  <li>
   Liaise with internal stakeholders for any follow-ups
  </li>
  <li>
   Liaise with international branches as and when required (if applicable)
  </li>
  <li>
   Provide clients with updated bank and portfolio statements. MIS on the volume of requests to be provided to the Line Manager and Quality Assurance.
  </li>
  <li>
   Prompt follow-up and delivery of security items e.g. Debit/Credit cards, cheque books, returned cheques.  Ensure proper registration and storage of the same. Relevant registers are required to be updated and exceptions to the process is to be escalated to the Line Manager.
  </li>
  <li>
   Logging and continuous follow-up of all customer complaints in the CMS system within the TAT to ensure customer satisfaction. Monthly MIS will be shared with management to monitor and identify any customer complaint trends which can be recommended for corrective action.
  </li>
  <li>
   Update and monitor all trackers daily/weekly/monthly and ensure correct registration of any documents received from clients to maintain audit flow
  </li>
  <li>
   Attend internal/external training as required for business needs as well as personal development
  </li>
  <li>
   Monitor and escalate the ICCS system for the relevant department as requested
  </li>
  <li>
   Assist in mentoring and training other staff whenever possible
  </li>
  <li>
   Provide cover during leave periods  for colleagues
  </li>
  <li>
   Strict adherence to Banks policies and procedures, compliance,  and regulatory requirements
  </li>
  <li>
   Zero unsatisfactory comments from audit.  Complete  and timely co-operation with any requests from audit or compliance
  </li>
  <li>
   Willing to move from segment to segment as per management request.
  </li>
  <li>
   Any other additional tasks as assigned by management.
  </li>
 </ul>
 <p>
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  <br/>
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 </p>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <p>
  <strong>
   Job knowledge, Skills and Experience
   <br/>
   <br/>
  </strong>
 </p>
 <ul>
  <li>
   Good understanding of banking products and services.
  </li>
  <li>
   University degree in business/ economics/ marketing or minimum of 3 years work experience in a similar field
  </li>
  <li>
   Ability to work in a team and develop professional relationships over all levels.
  </li>
  <li>
   Excellent interpersonal skills, creative and a self-starter.
  </li>
  <li>
   Good English language skills, both written and spoken, coupled with Arabic would be an advantage. Strong technology skills.
  </li>
 </ul>
</div>


Manager- Client Services - Emiratized Role

TikTok

Advertising & Sales
<br><br>
Client Solutions Manager (MENA Growth- Retail & eCommerce) - Global Business Solutions (Arabic Speaking)
<br><br>
Location
<br>:
<br><br>
Dubai
<br><br>
Employment Type
<br>:
<br><br>
Regular
<br><br>
Job Code
<br>:
<br><br>
A255872
<br><br>
Responsibilities
<br><br>
<b>About the Client Solutions Team:</b><br>
The Client Solutions team is dedicated to building scalable, long-term partnerships by delivering best-in-class campaign services and addressing the unique challenges of direct clients and agencies. As a Client Solutions Manager, you will act as a strategic partner and consultant, combining deep product expertise with critical thinking and analytical acumen to drive client success across TikTok’s suite of advertising solutions.
<br><br>
Our team is composed of digital marketing experts who proactively shape clients' growth strategies, including upsells, renewals, and reactivations. We are trusted advisors who connect key stakeholders, inspire innovation through insights, and foster collaboration that leads to measurable business outcomes and enduring client relationships.
<br><br>
Success in this role requires a sharp analytical mindset, strong problem-solving skills, and the ability to thrive in a fast-paced environment. You will be responsible for managing day-to-day client relationships, identifying opportunities, and providing data-driven, scalable solutions that exceed expectations and secure long-term investment.
<br><br>
<b>About the role:</b><br>
The Client Solutions Manager - Retail & eCommerce is an expert in TikTok's performance and branding solutions for retail and ecommerce clients across the GCC, particularly in Saudi Arabia. This role focuses on industries such as fashion, electronics, furniture, beauty, and lifestyle retail.
<br><br>
The CSM acts as a strategic partner to advertisers, supporting them across the full funnel, from awareness to conversion, while ensuring scalable campaign execution, robust measurement frameworks, and actionable insights that drive sales and long-term growth.
<br><br>
You will collaborate with Client Partners to design end-to-end strategies, manage campaign operations, and optimize performance across web and app channels. A strong understanding of web tracking, campaign optimizations, A/B testing, and measurement setup, is critical for success in this role.
<br><br>
<b>Responsibilities:</b><br>
<ul>
<li>Own and grow post-sales relationships with ecommerce and retail advertisers, ensuring measurable performance outcomes and sustainable growth.</li>
<li>Partner with Client Partners in pre-sales to provide strategic recommendations on campaign architecture, bidding, audience targeting, and creative testing.</li>
<li>Develop and optimize strategies to improve ROAS & CPA while maintaining efficiency across performance and branding campaigns.</li>
<li>Ensure correct technical setup of Pixel and Events API integrations around data quality, attribution, and cross-channel measurement.</li>
<li>Conduct A/B testing and incrementality analyses to evaluate the impact of media strategies and guide future investment decisions.</li>
<li>Translate performance data into business insights, creating benchmarks, dashboards, and case studies to inform optimization.</li>
<li>Lead business reviews with clients to highlight growth opportunities, campaign learnings, and adoption of new TikTok commerce solutions.</li>
<li>Collaborate cross-functionally with Measurement, Product, and Creative Ops teams to deliver scalable success stories and test new ecommerce features.</li>
<li>Champion ecommerce excellence internally by sharing best practices, local market trends, and success stories from KSA and the GCC region.</li>
</ul>
Qualifications
<br><br>
<b>Minimum Qualifications:</b><br>
<ul>
<li>Language & Communication: Due to the nature of the clients and regions this role will be supporting, high fluency in English and Arabic (spoken and written), with strong client-facing communication skills is essential.</li>
<li>Proven experience in digital marketing, performance advertising, or ecommerce media strategy, with proven results driving growth for retail or ecommerce clients.</li>
<li>Strong analytical and problem-solving skills, able to turn complex performance data into actionable insights.</li>
<li>Hands-on experience managing web conversion campaigns and applying measurement frameworks, attribution models, and A/B testing.</li>
<li>Deep understanding of the Saudi and GCC ecommerce ecosystem, including seasonal trends, consumer behavior, and key retail moments.</li>
</ul>
<b>Preferred Qualifications:</b><br>
<ul>
<li>Sales-oriented mindset with strong account management skills, ideally with experience growing ecommerce clients across competitive verticals.</li>
<li>Familiarity with TikTok commerce solutions.</li>
<li>Experience running incrementality or conversion lift studies for retail or ecommerce clients.</li>
<li>Technical understanding of data tracking, product feed setup, and dynamic ad formats.</li>
<li>Strong communication and stakeholder management skills, with the ability to simplify technical concepts for non-technical partners.</li>
</ul>
Job Information
<br><br>
About TikTok
<br><br>
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
<br><br>
​
<br><br>
Why Join Us
<br><br>
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
<br><br>
​
<br><br>
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
<br><br>
​
<br><br>
​
<br><br>
Diversity & Inclusion
<br><br>
​
<br><br>
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Client Solutions Manager (MENA Growth- Retail & eCommerce) - Global Business Solutions (Arabic Speaking)

L'Oréal

<div><p>Responsible for CRM and Beauty tech Services excellency on a Digital Corporate level</p><p><b>
KEY RESPONSIBILITES</b></p><p><b>
CONSUMER MANAGEMENT</b></p><div><ul><li>
Managing consumer&rsquo;s journey from initial awareness of a product or service through to post purchase loyalty by optimizing every stage of the consumer&rsquo;s journey, including acquisition, engagement, and retention to build long term relationships with consumers and maximize lifetime value.</li></ul></div><div></div><div><br>
<ul><li>
Mastering the strategies and tools to manage and analyze consumers interactions and data throughout the consumer cycle to build better relationships with the consumers, to ultimately drive sales growth and increase consumer retention.</li></ul></div><div></div><div><br>
<ul><li>
Profiling and segmenting consumers to cluster categories and brands attitudes and usages, including different touchpoints based on their preferences.</li></ul></div><div></div><div><br>
<ul><li>
Identifying consumer data in the funnel journey and activating them with the right message at the right moment.</li><li>
Designing a full funnel touchpoint strategy to create a seamless O+O experience for the consumer, leading to increased engagement, loyalty, and sales.</li></ul></div><div></div><div><br>
<ul><li>
Designing an integrated touchpoint strategy to create a seamless personalized and effective omnichannel experience for B2B partners (retailers, hairdressers, health professionals) and B2C (consumers) leading to increased engagement, loyalty and sales.</li></ul></div><p></p><p><b><br>
DATA MANAGEMENT</b></p><div><ul><li>
Collecting, acquiring, and integrating data from various sources and databases according to business needs.</li></ul></div><div></div><div><br>
<ul><li>
Understanding the key concepts of data and big data (including quality and storage, security and privacy, KPIs, data journey sustainability impact, ethics and privacy knowledge) and its usage (analysis, decision-making).</li></ul></div><div></div><div><br>
<ul><li>
Understanding and implementing processes, roles, policies, standards, metrics, tools and organizations to ensure the efficient and sustainable use of data in alignment with business needs.</li></ul></div><div></div><div><br>
<ul><li>
Using data management tools (dashboard tools, analysis tools) to gain insights from data, such as PowerBI, and Looker.</li></ul></div><p></p><p><b><br>
PLATFORM MANAGEMENT</b></p><div><ul><li>
Understanding the complex and interconnected web of digital platforms, technologies, tools, key players and stakeholders that are used to create, distribute and consume data, and services.</li></ul></div><div></div><div><br>
<ul><li>
Understanding the ecosystem of end-to-end online and offline, including platforms, technologies, business models, strategies and processes that enable the acquiring and processing of data.</li></ul></div><div></div><div><br>
<ul><li>
Implementing the right channel strategy to increase brand awareness, generate leads, drive website traffic and ultimately, increase sales, revenue and profitability.</li></ul></div><div></div><div><br>
<ul><li>
Mastering the use of data tools such as data platforms (consumer platforms and others) and analytics tools (Google Analytics, Looker) to ensure correct collection, storage, exploitation and analysis of data.</li></ul></div><p><b>
SERVICES</b></p><div><ul><li>
Leveraging specific and adapted KPIs to monitor the performance of the Beauty tech services.</li></ul></div><div></div><div><br>
<ul><li>
Mastery of the services and the beauty tech tools of the brand to deliver a personalized O+O experience to the customer.</li></ul></div><div></div><div><br>
<ul><li>
Be responsible of the beauty tech services roadmap to implement in the region.</li></ul></div><div></div><div><br>
<ul><li>
Ensure brands implement beauty retch services on their platforms according to the timelines and global directions.</li></ul></div><p></p><p><b><br>
STAKEHOLDER MANAGEMENT</b></p><div><ul><li>
Establish and maintain relationships with key stakeholders inside the company (Digital teams, brands, other functions, Legal, compliance and IT), and external agency partners ( CRM, Media, Advocacy and Social )</li></ul></div><div></div><div><br>
<ul><li>
Work closely with CRM agency to ensure CRM performances are contributing to the growth of brands.</li></ul></div><div></div><div><br>
<ul><li>
Collaborate well with zone/global and other countries within the region to enhance CRM capabilities, sharing of best practices, and aligning on key targets</li></ul></div><p><b>
TOOLS</b></p><div><ul><li>
SFMC</li><li>
Google Analytics</li><li>
Looker</li><li>
PowerBI</li><li>
Internal Digital tools</li></ul></div><p><b>
KNOWLEDGE &amp; EXPERIENCE</b></p><p>
Master&rsquo;s degree</p><p>
Essential experience: CRM and Services</p><p>
Preferred experience:</p><div><ul><li>
3 to 5 years&rsquo; experience</li><li>
External experience in an agency or Digital manager of a brand</li><li>
Knowledge of CRM tools</li><li>
Knowledge of main Digital KPIS</li><li>
Knowledge of beauty tech services usage</li></ul></div><p><b>
SKILLS &amp; ABILITIES</b></p><div><ul><li>
Perfect understanding of local Consumer behaviors and local external providers</li><li>
Familiar with relational database concepts</li><li>
Ability to translate consumers data and behaviors into business opportunities</li><li>
Translate figures into directions for strategic decisions</li><li>
Strong experience and track record in CRM campaigns</li><li>
Understand CRM KPIs and tools</li><li>
Translate sense of purpose of the brand into call-to-action messages</li><li>
Strong background in customer acquisition, re-engagement and retention strategies</li><li>
Master media mechanism</li><li>
Knowledge about AI services and latest trends</li><li>
Understanding and passion for digital landscape, trends, tools &amp; technology innovation</li><li>
Ability to act as a corporate ambassador internally to drive change within the different divisions</li><li>
Ability to foster deep collaborative relationship with agencies and peers</li><li>
Strong project management knowledge and ability to handle multiple projects simultaneously</li><li>
Solid analytical skills and detailed-oriented</li><li>
Pro-active, entrepreneurial individual with a constant drive for results</li><li>
Good Presentation skills</li></ul></div><p><b>
STAKEHOLDERS</b></p><p><b>
INTERNAL</b></p><div><ul><li>
Digital</li><li>
CMO</li><li>
Marketing</li><li>
Ecommerce</li><li>
Advocacy</li><li>
Legal</li><li>
IT</li><li>
Customer Experience</li></ul></div><p><b>
EXTERNAL</b></p><div><ul><li>
Agency</li><li>
Zone</li><li>
DMI</li></ul></div><p><b>
PERSONAL COMPETENCIES</b></p><div><ul><li>
Ability to pioneer new ways of working and think outside of the box to accelerate LOME CRM Database and Beauty tech Services usage</li><li>
Capability to communicate and negotiate with internal and external stakeholders and challenge brands when needed to achieve their KPIs</li></ul></div></div>

CRM and Services Manager

FCBS

<p><b>Job Title:</b> Relationship Manager &ndash; Business Development</p><p><b>Location:</b> Dubai, United Arab Emirates (On-site, Full-time)</p><p><b>About Us</b></p><p><b>Flying Colour Tax Consultant LLC</b> is a leading UAE-based firm offering comprehensive tax advisory and compliance services, including <b>Corporate Tax, VAT, Audit, and Accounting support</b>. We assist businesses across various industries in maintaining full compliance with UAE tax regulations while maximizing their tax efficiency. Backed by a team of qualified professionals, Flying Colour Tax Consultant is committed to <b>accuracy, transparency, and timely execution</b>, enabling clients to meet their financial and regulatory obligations effectively.</p><p><b>Group Company Websites:</b></p><ul><li>https://www.flyingcolourtax.com/ )</li><li>https://www.flyingcolour.net/</li><li>https://www.signaturehabitat.com/</li><li>https://www.flyingcolourimmigration.com/</li></ul><p><b>Job Overview</b></p><p>We are seeking a <b>Relationship Manager/ Client manager</b> responsible for managing client portfolios, driving advisory engagement, and identifying opportunities for upselling and cross-selling within our tax and consulting services. The role combines <b>client relationship management and strategic business development</b> in a professional consulting environment.</p><p><b>Key Responsibilities</b></p><ul><li>Manage and grow the portfolios of a minimum of <b>250 clients</b> across tax, accounting, and advisory services.</li><li>Serve as the main point of contact for clients, ensuring timely communication and high service standards.</li><li>Provide research-based advisory services and guidance to clients.</li><li><b>Upsell and cross-sell additional services to existing clients while building and maintaining long-term relationships.</b></li><li>Collaborate with internal tax and finance teams to deliver accurate, compliance-driven solutions.</li><li>Maintain long-term relationships to enhance client satisfaction, retention, and revenue growth.</li><li>Achieve defined sales and revenue targets through proactive business development.</li></ul><p><b>Candidate Profile</b></p><ul><li><b>Education:</b> Bachelor&rsquo;s degree in Commerce, Management, Accounting, or a related field (mandatory).</li><li><b>Experience:</b> 2&ndash;5 years in client relationship management, account management, or business development &mdash; preferably in tax, consulting, or financial services.</li><li>Proven experience in <b>upselling and referral generation</b> within an assigned portfolio.</li><li><b>Languages:</b> Excellent communication skills in <b>English and Hindi</b> (mandatory).</li><li><b>Skills:</b> Strong interpersonal, organizational, and client-handling abilities with a results-oriented mindset.</li><li><b>Preferred Qualifications:</b> MBA, M.Com, Chartered Accountant (CA), or CFA.</li></ul><p><b>What We Offer</b></p><ul><li><b>Salary:</b> AED 5,000 &ndash; 7,000 per month + <b>Attractive Commission</b></li><li>Performance-linked incentives and bonuses based on upselling and cross-selling achievements.</li><li>Exposure to complex advisory and consulting projects.</li><li>A collaborative, client-focused, and professional work culture.</li><li>Continuous training and career development opportunities.</li></ul><p>Job Type: Full-time</p><p>Pay: AED5,000.00 - AED7,000.00 per month</p><p>Experience:</p><ul><li>UAE: 1 year (Required)</li><li>Portfolio Management: 2 years (Required)</li><li>Upselling/Cross selling: 2 years (Required)</li><li> Tax, Accounting, Banking , Insurance  or Consulting industry: 1 year (Required)</li><li>Lead generation: 1 year (Required)</li><li> Revenue targets: 1 year (Required)</li></ul><p>Language:</p><ul><li>Hindi (Natively) (Required)</li></ul>

Relationship Manager – Business Development

Tradigo International

<p>With over 7 years of experience as a sales manager in a consulting or service-oriented business, you can help drive our sales strategy and build strong client relationships. Join us and make a significant impact on our growth.</p>

Sales Manager

Explore 10000+ Client service and consulting manager in Dubai this November. Find roles across top companies and apply now to boost your career.