customer service representative Jobs in Dubai

customer service representative

customer success manager

service advisor

customer care executive

customer service agent

customer service

AAM Limousine

Key Responsibilities:<ul><li>Handle incoming calls, emails, and messages from customers efficiently and courteously.</li><li>Provide accurate information about products, services, and promotions.</li><li>Assist customers with placing orders, tracking deliveries, and resolving complaints.</li><li>Coordinate with internal departments (Sales, Operations, and Logistics) to ensure smooth service delivery.</li><li>Follow up on pending customer requests to ensure timely resolution.</li><li>Maintain detailed records of customer interactions and transactions in the CRM system.</li><li>Escalate unresolved issues to the relevant departments or supervisor as needed.</li><li>Support the customer service team in implementing process improvements and achieving performance targets.</li><li>Participate in training sessions and contribute to a positive and service-oriented team culture.</li><li>Uphold the company&rsquo;s image through professional communication and customer engagement.</li></ul>Qualifications &amp; Requirements:<ul><li>UAE National (Emirati) with a valid Emirates ID.</li><li>Bachelor&rsquo;s Degree or Diploma in Business Administration, Communications, or a related field (preferred).</li><li>Excellent communication skills in Arabic and English (verbal and written).</li><li>Strong interpersonal skills with a customer-first attitude.</li><li>Good computer literacy, including MS Office and CRM systems.</li><li>Ability to work in a fast-paced environment and handle multiple tasks.</li><li>Previous experience in customer service, hospitality, or call center roles is an advantage.</li></ul>Key Competencies:<ul><li>Professional communication and presentation.</li><li>Problem-solving and conflict-resolution skills.</li><li>Patience, empathy, and attention to detail.</li><li>Teamwork and adaptability.</li><li>Commitment to delivering exceptional customer experiences.</li></ul>Job Type: Full-time

Customer Service

iEnglish Language Institute

<ul><li>&#1588;&#1585;&#1603;&#1577; &#1603;&#1576;&#1585;&#1609; &#1601;&#1610; &#1583;&#1576;&#1610; &#1576;&#1581;&#1575;&#1580;&#1577; &#1575;&#1604;&#1610; &#1605;&#1608;&#1592;&#1601;&#1577; &#1582;&#1583;&#1605;&#1577; &#1593;&#1605;&#1604;&#1575;&#1569; &#1581;&#1587;&#1576; &#1575;&#1604;&#1588;&#1585;&#1608;&#1591; &#1575;&#1604;&#1578;&#1575;&#1604;&#1610;&#1577; : &#1605;&#1572;&#1607;&#1604; &#1580;&#1575;&#1605;&#1593;&#1610; &#1548; &#1582;&#1576;&#1585;&#1577; &#1587;&#1606;&#1577; &#1593;&#1604;&#1609; &#1575;&#1604;&#1571;&#1602;&#1604; &#1548; &#1575;&#1604;&#1573;&#1604;&#1605;&#1575;&#1605; &#1576;&#1575;&#1604;&#1604;&#1594;&#1577; &#1575;&#1604;&#1573;&#1606;&#1580;&#1604;&#1610;&#1586;&#1610;&#1577; &#1608;&#1575;&#1587;&#1578;&#1582;&#1583;&#1575;&#1605; &#1575;&#1604;&#1581;&#1575;&#1587;&#1608;&#1576; &#1548; &#1581;&#1587;&#1606;&#1577; &#1575;&#1604;&#1605;&#1592;&#1607;&#1585; &#1548;&#1610;&#1585;&#1580;&#1609; &#1575;&#1585;&#1587;&#1575;&#1604; &#1575;&#1604;&#1587;&#1610;&#1585; &#1575;&#1604;&#1584;&#1575;&#1578;&#1610;&#1577; &#1605;&#1585;&#1601;&#1602;&#1577; &#1576;&#1589;&#1608;&#1585;&#1577; &#1588;&#1582;&#1589;&#1610;&#1577;</li></ul>A major company in Dubai is looking for a female customer service employee based on the following conditions: a university degree, at least one year of experience, proficiency in English and computer usage, and a good appearance. Please send your CV along with a personal photo.Job Types: Full-time, PermanentPay: AED3,000.00 - AED4,000.00 per month

Myedegree

Overview Customer Service Jobs in Dubai. The Customer Service Jobs in Dubai open the gate to the world where communication is the touch with the culture. As a customer service professional inarguably the global capital, you will not simply be picking up the phone, you will have the privilege of making new friends in every walk of life.Looking for a Customer Service Employee in Dubai, UAE. The Candidate must be able to get along with other employees and ensure the customer is duly satisfied with the services provided.The candidate should be amicable and polite at all along toward ensuring the highest standards of customer satisfaction. Preference will be given to applicants with experience; However, those with no experience can still apply. Salary ranges from AED4500 to AED5500. Call for further information.Call Centre representatives are an essential part of the team and must possess good communication skills with a customer orientation.The main job description covers the processing of incoming calls and outbound calls concerning customers, covering inquiries about products and services, complaints, resolution, and overall client satisfaction.A candidate for the position should possess excellent communication and listening skills while being patient and remaining calm, working in a high-pressure environment.Preference will be given for past experiences in customer service or call centres. But those without experience will be given training.We are looking for a Telephone Operator who will be smart and courteous and who will be part of a multi-national company in Dubai.The selected candidate, as per the requirement, will act as the first point of contact on behalf of every caller, such that all incoming and outgoing calls should be handled competently and with zeal. Responsibilities <ul><li>Take and transfer incoming telephone calls, pass and receive calls promptly and proficiently.</li><li>Be informative to callers by giving them correct information on services and departments of the company, and people who may be called.</li><li>Maintain an updated internal directory of extensions, contact numbers, and staff schedules.</li><li>Take messages accurately and ensure timely delivery to appropriate recipients.</li><li>Maintain strict confidentiality with respect to caller information and internal communication.</li><li>Help staff and departments with making outgoing calls when needed.</li><li>Handle urgent/emergency calls and make protocol per protocol.</li><li>Must operate the telephone switchboards, multi-line systems, or communication software.</li></ul> Requirements <ul><li>High school diploma or equivalent.</li><li>Professional experience in a telephone operator capacity or receptionist, in customer service or similar position. Excellent, clear speaking voice with professional etiquette on the phone.</li><li>Excellent verbal communication and listening skills. Be able to multitask while staying calm under pressure.</li><li>Basic PC and general knowledge of phone systems.</li></ul>Looking for a Customer Service Executive who would assist consumers in Dubai and resolve their concerns. Anyone interested can WhatsApp their CV to our number. Responsibilities <ul><li>Reception of customer calls and messages</li><li>Providing accurate information and solutions</li></ul>Dubai, UAE is urgently in Need of a Receptionist. Both Males and females can apply. Coordinating and making reservations for Medical tests/Emirates ID applications. Basic Job Responsibilities <ul><li>Support for the HR department.</li><li>Visa processing & coordinating with the PROs</li></ul>Cooperative Office Staff for a well-known company in Dubai. Fore candidate for the position has to be well-organized and can out various office-relatedadministrativeadministrationjobsjobs, including clerical jobs, so that it facilitates all functionalities within the office.The basic roles and functions are document management, scheduling meetings, email management, and assisting the senior employees in undertaking assigned duties every day.We are currently seeking a Dubai Driver. Please have some prior experience before applying. Interested candidates can send their CV through WhatsApp. Responsibilities <ul><li>Safely operate the assigned vehicle to transport passengers or deliver goods. Perform all applicable traffic laws and safety regulations.</li><li>Conduct daily checks on a vehicle and ensure proper maintenance high quality customer care, and practice a professional image of the company.</li><li>Earlier, plan the most optimal travel route in the shortest time and with minimum fuel usage.</li><li>Ensure good conditions of the car and write about the mechanical fix.</li><li>Maintain the records of trips, mileage, and usage of fuel.</li></ul>We are looking for a cashier at our restaurant who meets good customer care services, someone who could scan selections for the customer, ensure prices and quantities are accurate, accept payment, then gives receipts for it, respond to inquiries, as well as give helpful information about customers' products, promotions or directions to an item location.You have to attend, though, responding to complaints, refunding or exchanging items, and keeping a clean work area.Sales rep needed. An excellent verbal skill set is to be developed to make this a successful digressive dealing in the sales and generation of leads, and prospecting for customers. Responsibilities <ul><li>Present, promote, and sell products/services by solid arguments to existing and prospective customers.</li><li>Perform cost-benefit and needs analysis of existing/potential customers to meet their needs.</li></ul> Requirements and skills <ul><li>Proven work experience as a Sales Representative.</li></ul>Our hospitality functions need a front desk agent. The responsibilities of this po, position include, but are not limited to, toting customers, managing check-in and check-out, processing payments, and handling inquiries. The successful candidate must have customer service skills and professionalism.Urgently looking for a Sales Lady and Salesman for the company in Dubai. Salary from 3500 AED to 5000 AED. Accommodations, transportation, and visa will be covered other benefits as mentioned under the UAE Labor Law. Please Share your CV through WhatsApp. The following qualities <ul><li>Greet and assist customers' needs & queries about products and services.</li><li>Advanced product/brand knowledge.</li><li>Carry out promotion of products and visual merchandising and displays.</li><li>Filipino, Indian, and Nepalese nationals can apply.</li></ul>Baristas are required to prepare and serve hot and cold beverages including various kinds of coffee and tea. Barista duties also consist of educating customers with respect to our drinks menu, recommending based on customers' likes or preferences, up-selling, special items and taking orders.The candidate should possess good knowledge regarding brewing equipment operation, customer service and be flexible concerning schedule. Note: This position comprises salary and tips in compensation. Responsibilities <ul><li>Welcome customers at the entry</li><li>Hand out the drink menu and answer questions regarding ingredients</li><li>Take orders, while paying close attention to detail (e.g., preferences in coffee blend, dairy, and sugar ratios)</li></ul>Dubai is waiting for cashiers who can speak very well and have a friendly attitude. Cashiers are meant to be trained for managing impressive transactions, making sure of accurate cash registers, and finally providing the best services to customers of retail stores, supermarkets, mallsWe're looking for a customer service representative to address inquiries and complaints from customers. You will also be required to do order, amendment, and escalation of complaints using those channels of communication.The experienced Restaurant Supervisor goes beyond the call of duty in supervising day operations and beyond exceptional service to our guests.The key responsibilities include front-of-house team management, coordinating shifts, ensuring cleanliness and food safety standards, addressing customer concerns, cutting through inventories, and ensuring the restaurant's smooth operation.Right experience managing restaurant affairs; excellent communication and leadership skills; strong commitment to being a provider of excellent customer service. A positive outlook and the ability to withstand high-pressure situations must exist within her or him. customer careA customer service assistant is not to be hired, and also issues and complaints from customers are managed. This includes order and change processing as well as the escalation of complaints across various channels.Being outstanding in this role requires one to remain calm in frustrating situations with customers while possessing experience with handling computers.Your email address will not be published. Required fields are marked Comment Name Email Website

Deal Dear Real Estate LLC

&#1605;&#1591;&#1604;&#1608;&#1576; &#1605;&#1608;&#1592;&#1601;&#1577; &#1605;&#1606; &#1575;&#1604;&#1580;&#1606;&#1587;&#1610;&#1577; &#1575;&#1604;&#1601;&#1604;&#1587;&#1591;&#1610;&#1606;&#1610;&#1577; &#1575;&#1608; &#1575;&#1604;&#1575;&#1585;&#1583;&#1606;&#1610;&#1577; &#1575;&#1608; &#1575;&#1604;&#1587;&#1608;&#1585;&#1610;&#1577;&#1575;&#1604;&#1593;&#1605;&#1604; &#1576;&#1575;&#1604;&#1602;&#1585;&#1610;&#1577; &#1575;&#1604;&#1593;&#1575;&#1604;&#1605;&#1610;&#1577;- &#1575;&#1604;&#1593;&#1605;&#1585; &#1604;&#1575; &#1610;&#1578;&#1580;&#1575;&#1608;&#1586; &#1575;&#1604; 35 &#1587;&#1606;&#1577;&#1578;&#1580;&#1610;&#1583; &#1575;&#1604;&#1604;&#1594;&#1577; &#1575;&#1604;&#1575;&#1606;&#1603;&#1604;&#1610;&#1586;&#1610;&#1577; &#1608;&#1604;&#1583;&#1610;&#1607;&#1575; &#1575;&#1602;&#1575;&#1605;&#1577; &#1593;&#1604;&#1609; &#1588;&#1585;&#1603;&#1577;&#1601;&#1602;&#1591; &#1604;&#1604;&#1576;&#1606;&#1575;&#1578;&#1575;&#1604;&#1585;&#1575;&#1578;&#1576; 4000 + &#1593;&#1605;&#1608;&#1604;&#1577;&#1604;&#1604;&#1578;&#1608;&#1575;&#1589;&#1604; &#1593;&#1604;&#1609; &#1575;&#1604;&#1608;&#1575;&#1578;&#1587;&#1575;&#1576; &#1601;&#1602;&#1591; 0543381656Job Type: Full-timePay: Up to AED4,000.00 per month

Gargash Group

Direct message the job poster from Gargash GroupThe Service Officer is responsible for assisting customers with all aspects of automotive leasing, from initial inquiries to contract completion. This job's primary goal will be to provide exceptional customer service, maintain strong relationships with clients, and ensure a smooth leasing process. Responsibilities <ul><li>Provide exceptional customer service to clients seeking automotive leasing options.</li><li>Assist customers in understanding the leasing process, including vehicle selection, financing options, and lease terms.</li><li>Respond to customer inquiries promptly and effectively, both in person and through various communication channels (phone, email, etc.).</li><li>Conduct thorough needs assessments to understand customers' preferences, requirements, and budget constraints.</li><li>Present and explain available vehicle leasing options to customers, highlighting features, benefits, and pricing details.</li><li>Collaborate with finance and sales departments to ensure accurate and timely completion of lease applications and contracts.</li><li>Conduct credit checks and review financial information to assess customers' eligibility for leasing.</li><li>Negotiate lease terms and conditions, including pricing, mileage limits, and maintenance packages, while adhering to company policies and guidelines.</li><li>Prepare leasing contracts, ensuring accuracy and compliance with legal and regulatory requirements.</li><li>Coordinate vehicle delivery and explain lease terms and vehicle features to customers upon delivery.</li><li>Address customer concerns or issues promptly and effectively, striving to resolve them in a satisfactory manner.</li><li>Maintain up-to-date knowledge of automotive leasing trends, industry regulations, and competitive offerings.</li><li>Build and maintain strong relationships with existing and potential customers, providing ongoing support and fostering customer loyalty.</li><li>Collaborate with the marketing team to promote leasing services through various channels, such as social media, events, and advertisements.</li><li>Assist in organising and conducting leasing events and promotions to generate leads and increase leasing portfolio.</li><li>Uphold company values throughout business practices and utilise sound judgment in decision making.</li><li>Any other additional duties as may be required by management based on needs of the business.</li></ul> Requirements <ul><li>A minimum of 1-3 years working experience in a similar role.</li><li>Proven experience in customer service or sales roles, preferably within the automotive industry</li></ul> Seniority level <ul><li>Entry level</li></ul> Employment type <ul><li>Full-time</li></ul> Job function <ul><li>Administrative and Customer Service</li></ul> Industries <ul><li>Executive Offices</li></ul>Location: Dubai, United Arab Emirates

Customer Service Officer

WESCO

Overview As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and / or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities <ul> <li>Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints.</li> <li>Process payments for cash account customers.</li> <li>Research and resolve customer problems, acting as the customer liaison between other departments when necessary.</li> <li>Back-up support to sales counter with walk in and telephone inquiries.</li> </ul> Qualifications <ul> <li>High School Degree or Equivalent required</li> <li>Associates' Degree ( / College Diploma (Canada) preferred</li> <li>2-4 years of relevant experience</li> <li>Solid interpersonal skills that allow one to work effectively in a diverse working environment</li> <li>Able to effectively communicate both verbally and in writing</li> <li>Able to work well under pressure</li> <li>Strong attention to detail</li> <li>Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times</li> <li>Computer literate, including effective working skills of MS Word, Excel, and e-mail</li> </ul>

Representative - Customer Service

Commercial Bank of Dubai

Responsible for addressing customer needs, queries, and complaints, in an accurate and timely manner. The job holder is also responsible for the sales of assets and liability products. Principal Accountabilities: Work Management: Act as first point of contact in understanding customer s requirements, queries and assist walk-in customers to select appropriate service. Ensure to serve the customer with token, and encourage customer o use our digital channels. Ensure to provide customer statement and letters within TAT Receive customer requests through Operational CRM eForms &amp; KOFAX and execute for next steps with required original documents. Account Maintenance activities (EmiratesID Update, Passport Update, Contact Details Update and etc.) Remittances (Smart Form &amp; Manual Form) Standing order Trade Finance service documents Special Cheque Book requests Cheque Book delivery &amp; Returned Cheque Book handling (in not centralized branches) Returned Cheque process handling Stop payment instructions and execution CDM ,and ATM cash dispute Locker visit and maintenance Contact details update Statement request Trade license update PDC removal request Support PSAs for the onboarding and/or selling of products to new and existing customers which include products such as, CASA, Deposits, Loans and Credit Cards etc. with using the relevant systems in the branch. Ensure that all product applications are filled accurately, within the agreed timeframe and all the required documents are obtained and information entered captured correctly in the system to avoid re-work. Ensure that all customer applications submitted through the system within CBD policy guidelines. Proactively call existing and new customers and make agreed target number of appointments per week to review customer needs and make sales of other suitable CBD products. Review customer s database and explore opportunities for the sales of other suitable CBD products. Attend all relevant sales and service meetings (as appointed) to review performance and share best practice ideas. Register customers visiting Safe Deposit Locker, verify signature and accompany customer to the Vault to facilitate the locker access. Receive, register, and maintain a balance report on a daily basis against the physical stock (Cheque Books, Credit cards, Debit Cards, Returned Cheques etc.) held with BOM (under dual custody). At end of the day balance all the Kofax /Eform items with report and forwarded to CAU with acknowledgment Help Business segment customers for handling their Account related service requests, account opening needs Service and Quality Proactively help customers to reduce their waiting time. Ensure customers are on-boarded (new accounts) and served within prescribed SLAs. Ensures that all customer problems/complaints/queries are handled efficiently and according to standards and high level of service quality using the Operational CRM System.

Customer Service Advisor

Explore 5015+ Customer service in Dubai this December. Find roles across top companies and apply now to boost your career.

5015 customer service jobs IN Dubai

Customer Service

Customer Service

Customer Service

Customer Service

Customer Service Officer

Representative - Customer Service

Customer Service Advisor