sales executive

sales manager

sales associate

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sales coordinator

customer service

Majid Al Futtaim

<div>
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  JOB TITLE
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 Customer Service Coordinator | Asset Management Business Unit | Majid Al Futtaim Properties
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 <strong>
  ROLE SUMMARY
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 The position is responsible for supporting overall execution and delivery of the bespoke Customer Service program in a specific Majid Al Futtaim Mall. Mainly responsible for the day-to-day smooth operations of the Customer Service Information Desk, ensuring that all customer service-related activities are carried out in accordance with the process and procedures, and the services provided are of the highest-level standards to ensure effortless, unforgettable, and sensorial customer experience.
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  ROLE PROFILE
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  <li>
   Maintain up to date knowledge of the AMBU operating assets (shopping centre&rsquo;s) services, amenities/facilities, stores/locations, mall layout and any on-going/upcoming promotional activities, to ensure a smooth day to day functioning of the Customer Service Info desks.
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   Ensure smooth day to day operations of the Customer Service Information Desk under the direction and guidance of Supervisor and Team leader and in accordance with the established Customer Service processes and procedures.
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   Assist the customers at the Information Desk by providing clear directions, information on on-going / upcoming mall promotional events / activities, answering to queries (both on the phone or in person) and performing other shopping malls specific duties as assigned.
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   Handle and resolve all customer complaints received in accordance with the established Customer Service policies and procedures with the utmost courtesy and professionalism and as per established Customer Service guidelines / procedures within agreed Service Level Agreement.
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   Responsible to execute Gift Card program in the assigned operating assets and ensure that all payment handling by the Customer Service Team is in accordance with the prescribed policies and procedures.
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 </ul>
 <strong>
  Requirements
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 <ul>
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   High school diploma or equivalent required
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   2+ years&rsquo; work experience in Customer Service field in a reputed shopping Centre, luxury Hotel industry in GCC or abroad.
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  What We Offer
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  <li>
   At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
  </li>
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   Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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   Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
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 </ul>
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Customer Service Coordinator

C3X International Couriers

<p>C3X International Couriers LLC is a fast growing courier service company in Dubai, specializing in reliable and efficient delivery services Domestic and International. We deliver seamless and timely service solutions to a diverse clientele across multiple sectors. To strengthen our team, we seek a Customer Service Executive with direct experience in the courier industry to drive superior customer interactions and support our service standards.</p><p><b>Position Overview</b></p><p>The Customer Service Executive will be the primary point of contact for our customers, ensuring their inquiries, concerns, and requests are managed with precision and professionalism. This role demands an individual with prior experience in the courier sector, a strong focus on customer satisfaction, and the capability to navigate and resolve complex service inquiries.</p><p><b>Key Responsibilities</b></p><ul><li>Serve as the primary representative for customer inquiries, managing communication through phone, email, and live chat channels.</li><li>Resolve customer concerns promptly, especially around shipment tracking, delivery timelines, and service issues.</li><li>Coordinate closely with our operations, logistics, and field teams to deliver accurate, real-time information to customers.</li><li>Accurately document customer interactions, complaints, and resolutions in our CRM for seamless communication and follow-up.</li><li>Proactively identify areas for process improvement and escalate feedback to management to support our continuous improvement goals.</li><li>Provide updates on shipping status and collaborate with customers on alternative solutions when necessary.</li><li>Build and maintain strong relationships with our clients, ensuring satisfaction and fostering loyalty.</li></ul><p><b>Candidate Requirements</b></p><ul><li>Minimum of 2 years in a customer service role, preferably within the courier or logistics industry. (Freshers can also apply)</li><li>Excellent verbal and written communication skills in English, Hindi, Tagalog, Arabic (is a plus) , with a professional and courteous demeanor.</li><li>Demonstrated experience in managing and resolving customer concerns effectively.</li><li>Proficiency in Microsoft Office Office and familiarity with customer service software or CRM tools.</li><li>Strong understanding of logistics processes and shipment tracking systems; familiarity with customer follow up etc.</li><li>Ability to work efficiently in a fast-paced environment and manage multiple inquiries with attention to detail.</li></ul><p>What We Offer</p><p>Health Insurance as per company policy.</p><p>Access to training programs and career development opportunities.</p><p>Collaborative, team-oriented culture with a focus on employee well-being and advancement.</p><p>Potential for career advancement within our expanding organization.</p><p>Job Types: Full-time, Permanent</p><p>Pay: AED2,500.00 - AED3,000.00 per month</p><p>Work Location: In person</p>

Customer Service Executive

Wecord London

<p>Job Description: Customer Service Associate</p><p><b>Date posted:</b> 8 August 2025<br/><b>Pay:</b> From 4,000.00 AED per month<br/><b>Job Type:</b> Full-time</p><p>About Wecord London</p><p>Wecord London is a luxury lifestyle brand founded in 2018, specializing in jewellery, watches, perfumes, and accessories. Our mission is to create empowering designs that resonate with a global audience. As we continue to grow in the UAE, we are seeking a <b>Customer Service Associate</b> to join our office in <b>Business Bay, Dubai</b>.</p><p>Job Summary</p><p>As a <b>Customer Service Associate</b>, you will be the first point of contact for our clients, ensuring a seamless and premium customer experience. You will handle inquiries, resolve issues, and provide after-sales support that reflects the luxury and quality of the Wecord brand. This role requires <b>fluency in both Arabic and English</b> to effectively serve our diverse clientele.</p><p>Key Responsibilities</p><ul><li><b>Customer Support:</b> Respond to client inquiries via phone, email, live chat, and social media in a timely and professional manner.</li><li><b>Issue Resolution:</b> Manage and resolve customer complaints with empathy, efficiency, and discretion.</li><li><b>Order Management:</b> Assist customers with online orders, returns, exchanges, and tracking updates.</li><li><b>Brand Representation:</b> Provide product knowledge and guidance that reflects the luxury standards of Wecord London.</li><li><b>Client Relationships:</b> Build and maintain positive relationships with clients, ensuring long-term satisfaction and loyalty.</li><li><b>Collaboration:</b> Work closely with sales, logistics, and marketing teams to deliver an exceptional customer journey.</li><li><b>Documentation:</b> Maintain accurate records of customer interactions in CRM systems.</li></ul><p>Qualifications</p><ul><li>Proven experience in customer service, preferably in luxury retail, hospitality, or e-commerce.</li><li><b>Fluency in Arabic and English (both written and spoken) is mandatory.</b></li><li>Strong interpersonal and communication skills, with the ability to adapt to a multicultural client base.</li><li>Ability to handle challenging situations with professionalism and tact.</li><li>Proficiency in using customer service platforms, CRM, and Microsoft Office Suite.</li><li>Strong organizational and multitasking abilities.</li></ul><p>Preferred Qualifications</p><ul><li>Experience in luxury retail or jewellery is a plus.</li><li>Knowledge of additional languages is an advantage.</li></ul><p>What We Offer</p><ul><li>Competitive salary with performance-based incentives.</li><li>Opportunities for career growth and professional development.</li><li>A collaborative, elegant, and supportive work environment in our Dubai office.</li><li>Employee discounts on our exclusive collections.</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: From AED4,000.00 per month</p><p>Application Question(s):</p><ul><li>Can you easily and regularly travel to work at Business Bay, Dubai?</li></ul><p>Education:</p><ul><li>Diploma (Preferred)</li></ul><p>Experience:</p><ul><li>customer service: 1 year (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li><li>English (Required)</li><li>French (Preferred)</li></ul><p>License/Certification:</p><ul><li>Work Visa (Required)</li></ul><p>Location:</p><ul><li>Dubai (Required)</li></ul>

ScanMyCar

<p>Please provide<b>&#8288; &#8288;</b></p><ul><li>Handle inbound and outbound customer calls and WhatsApp inquiries professionally and efficiently.</li><li>Please provide accurate information about our inspection services and packages.</li><li>Assist customers with booking appointments and answering pre- and post-service questions.</li><li>Coordinate with inspection teams to ensure smooth scheduling and follow-up.</li><li>Address customer concerns and complaints in a calm and solution-focused manner.</li><li>Maintain records of customer interactions and transactions in the CRM system.</li><li>Follow up with clients for feedback and ensure high customer satisfaction.</li><li>Communicate clearly with internal teams to relay customer needs and service issues.</li></ul><p>This job application is open to females only.</p><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Customer Service: 1 year (Preferred)</li></ul>

Customer Service Agent

<div></div><div><div><div><h2 class="jobSectionHeader"><b>Become our next FutureStarter</b></h2><p>
Are you ready to make an impact? ZF is looking for talented individuals to join our team. As a FutureStarter, you&rsquo;ll have the opportunity to shape the future of mobility. Join us and be part of something extraordinary!</p>
</div></div><div><div><div><div><h1 class="jobSectionHeader"><b>Customer Service Executive
</b></h1></div></div></div></div><div><div><div><div>Country/Region: AE
</div></div></div></div><div><div><div><div>Location:
Dubai, Dubai, AE, AE-61231
</div></div></div></div><p></p><div><div><div><div><p>Req ID 82317 | Dubai, United Arab Emirates, ZF Services Middle East Limited Liability Company</p><br>
<p></p>
<div><div><div><h2 class="jobSectionHeader"><b>
Job Description</b></h2>
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As Customer Service Executive, you act as the key contact for customers, handling enquiries, processing orders, coordinating with suppliers and logistics, and ensuring timely delivery while supporting sales administration and providing pricing support insights.</p><br>
<p></p>
<p><b>
What you could expect as a </b><b>Customer Service Executive</b><b>:</b></p><br>
<p></p>
<ul>
<li>Handle all incoming customer enquiries (phone/email) and manage the quotation and order process efficiently through Navision</li>
<li>Professionally greet customers and support with daily sales administration when required</li>
<li>Independent generation and updation of Request for Quotation list (RFQ), Sales Quotations, Order Confirmations, Proforma Invoices, and Invoices</li>
<li>Coordination / follow-up with our factories /suppliers in processing the purchase orders, reviewing order confirmations, preparing shipping documents</li>
<li><b>Coordination with freight forwarders / transporters as necessary to ensure timely shipment of materials</b></li>
<li>Pro-actively inform all customers about delivery time updates or delays,<b> close coordination with logistics team is expected</b></li></ul><br>
<p></p>
<p><b>
What we expect from you as a Customer Service Executive:</b></p><br>
<p></p>
<ul>
<li>Minimum 2&ndash;3 years of experience in sales support; basic knowledge of the automotive or marine spare parts industry is an advantage</li>
<li>Ready to take responsibility, ownership and drive high levels of individual performance management</li>
<li>Responds positively to constructive feedback and performs effectively under pressure</li>
<li>Communicates clearly and professionally with all departments, branches, and support teams.</li>
<li>Works independently with strong initiative.</li>
<li>Exhibits expertise in the subject matter with attention to detail</li>
<li>Fluency in written and spoken English. Knowledge of Arabic is considered as a plus</li></ul></div></div></div><br>
<p></p>
<p>Be part of our ZF team as Customer Service Executive and apply now!</p>
<p>Contact</p>
<p>Tereza &#268;echurov&aacute;</p>
<p>+420 373 736 582</p>
</div></div></div></div><div><div><h2 class="jobSectionHeader"><b>What does DEI (Diversity, Equity, Inclusion) mean for ZF as a company?</b></h2><p>
At ZF, we continuously strive to build and maintain a culture where inclusiveness is lived and diversity is valued. We actively seek ways to remove barriers so that all our employees can rise to their full potential. We aim to embed this vision in our legacy through how we operate and build our products as we shape the future of mobility.</p>
</div></div><div><div><p>Find out how we work at ZF:</p><br>
</div></div><div></div><p><br>
<b>Job Segment: </b>Sales Support, Performance Management, Customer Service, Sales, Automotive, Human Resources</p></div>

Presentail

<div><p>Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.</p><p><br>
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.</p><p>
Responsibilities:</p><p></p><ul><li><b>
Manage inbound customer communications </b>- Answer incoming calls and emails to address customer questions, requests and issues.</li><li><b>
Consult on customer success</b> - Advise customers on how to successfully leverage the product/service based on their unique needs.</li><li><b>
Maintain working product knowledge</b> - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.</li><li><b>
Track interactions in CRM</b> - Record customers interactions in internal system for cross-functional awareness and relationship development.</li></ul><p></p><p>
Requirements:</p><ul><li>
Bachelor&rsquo;s degree or equivalent</li><li>
1-2 years proven experience in supporting client success</li><li>
Excellent written and verbal communication skills</li><li>
Ability to address complaints and issues with effective solutions and a positive attitude</li><li>
Passion for delighting customers with above and beyond service</li><li>
Excellent time-management and prioritization skills</li><li>
Familiarity with CRM system</li></ul><p></p><p>
</p><p>o765dFcg7J</p></div>

<div>
 Presentail is looking for a customer service representative to join our team in our Al Barsha shop. This person will drive customer satisfaction by fielding inquiries, addressing pain points and maintaining extensive product knowledge.
 <br/>
 <br/>
 The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
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 <br/>
 Responsibilities:
 <br/>
 <br/>
 <ul>
  <li>
   Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues
  </li>
  <li>
   Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs
  </li>
  <li>
   Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic
  </li>
  <li>
   Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development
   <br/>
   <br/>
  </li>
 </ul>
 Requirements:
 <br/>
 <br/>
 <ul>
  <li>
   Bachelor&rsquo;s degree or equivalent
  </li>
  <li>
   1-2 years proven experience in supporting client success
  </li>
  <li>
   Excellent written and verbal communication skills
  </li>
  <li>
   Ability to address complaints and issues with effective solutions and a positive attitude
  </li>
  <li>
   Passion for delighting customers with above and beyond service
  </li>
  <li>
   Excellent time-management and prioritization skills
  </li>
  <li>
   Familiarity with CRM system
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  </li>
 </ul>
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 o765dFcg7J
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