customer service associate

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 167380
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Customer Service Associate plays a crucial role in delivering exceptional service to customers. They are responsible for maintaining store standards, managing inventory, and assisting with sales. Their duties include handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register according to company policies. Success in this role is defined by the ability to create a welcoming shopping environment, effectively manage customer relationships, and contribute to sales growth through knowledgeable service and product recommendations.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 Customer Service &amp; Complaint Handling
 
 
 <ul>
 <li>
 Engage with customers to provide a high level of service and assist with their needs.
 </li>
 <li>
 Address basic customer complaints and escalate issues as needed to the Duty Manager.
 
 
 </li>
 </ul>
 Visual Merchandising &amp; Store Maintenance
 
 
 <ul>
 <li>
 Ensure that the store is well-organized and adheres to company visual merchandising standards.
 </li>
 <li>
 Regularly clean and maintain the sales floor to create an inviting shopping environment.
 
 
 </li>
 </ul>
 Stock Management &amp; Inventory
 
 
 <ul>
 <li>
 Actively participate in receiving new shipments and restocking the store.
 </li>
 <li>
 Help manage inventory and ensure the store is fully stocked.
 
 
 </li>
 </ul>
 Sales Support (Upselling &amp; Cross-selling)
 
 
 <ul>
 <li>
 Recommend products to customers based on their needs, focusing on upselling and cross-selling.
 </li>
 <li>
 Stay updated on product information to make informed recommendations.
 
 
 </li>
 </ul>
 Cash Register Operation
 
 
 <ul>
 <li>
 Operate the cash register, process transactions, and follow company policies for handling payments.
 </li>
 <li>
 Ensure accurate cash handling and maintain a clean and organized checkout area.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Customer Service Experience: Previous experience in customer-facing roles, with a focus on providing excellent service.
 </li>
 <li>
 Communication Skills: Strong verbal and interpersonal skills to effectively engage customers.
 </li>
 <li>
 Attention to Detail: Ability to maintain high store standards in organization and cleanliness.
 </li>
 <li>
 Sales Skills: Competency in recommending products and actively engaging in upselling and cross-selling.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 Previous experience in customer-facing roles with a focus on providing excellent service.
 </li>
 <li>
 Strong verbal communication and interpersonal skills to interact with customers effectively.
 </li>
 <li>
 Proficiency in operating cash registers and handling cash transactions.
 </li>
 <li>
 Ability to maintain high store standards, both in product organization and cleanliness.
 </li>
 <li>
 Experience in upselling and cross-selling products.
 </li>
 <li>
 Capability to work well within a team to achieve store goals.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Emiratization Customer Service Associate | Retail | M&S | Al Ain

TRES HERMANOS TRADING LLC

Job description:Job Title: Sales Associate &ndash; Luxury Watches &amp; Fine Items Location: Wafi Mall, Dubai Company: Tres HermanosAbout the Role: Tres Hermanos is looking for a Female Sales Associate to join our team as soon as possible. The ideal candidate will have experience in retail sales, especially in luxury watches or fine items.Responsibilities:<ul><li>Greet and assist customers with luxury product selections</li><li>Provide excellent customer service</li><li>Maintain a clean and elegant store display</li><li>Build strong client relationships</li></ul>Requirements:<ul><li>Previous experience in retail or luxury sales (preferred)</li><li>Only Female candidates</li><li>Arabic speaker</li><li>Presentable, confident, and customer-focused</li><li>Fluent in English and able to work flexible hours</li></ul>Apply Now: Submit your CV to join our team at Tres Hermanos.Job Type: Full-timeJob Types: Full-time, FresherPay: AED3,000.00 - AED4,000.00 per monthWork Location: In person

Sales Associate

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sales Associate - Fashion

Azadea Group

<div>
 
 
 Role Purpose
 
 
 
 
 
 
 The Sales Associate is responsible for serving customers on the shop floor and answering their needs in a timely manner in order to ensure a high level of customer service and achieve optimum sales results.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Greet customers, offer assistance and serve them in order to ensure their need are answered in a timely manner and in compliance with quality and customer service standards.
 </li>
 <li>
 Assist customers in their purchase decision by helping them select relevant and appropriate products, offering proper advice and suggesting gist vouchers when applicable.
 </li>
 <li>
 Arrange and replenish on a continuous basis the shop and ensure that the shop floor and shelves are kept clean and tidy at all times.
 </li>
 <li>
 Watch for and prevent security risks and thefts and escalate occurring incidents to the hierarchy in a timely manner in order to avert loss.
 </li>
 <li>
 Perform physical and electronic inventory of shop products on a regular basis as per Company guidelines in order to ensure accurate stock keeping.
 </li>
 <li>
 Arrange and display received merchandise under the direction pf the Merchandiser/ Shop Manager; change tag prices during promotion periods or as needed.
 </li>
 <li>
 Take measurements for any needed alteration, assign price according to set price list, fill the alternation book, and notify tailor of the amendments.
 </li>
 <li>
 Up-sell and cross-sell products and services in order to reach hourly and daily sales target.
 </li>
 <li>
 Inform Department Manager of unavailable and nonperforming products.
 </li>
 <li>
 Merchandize products under the appropriate sections according to sales trends, date of release, and as per the Department Manager recommendations.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree is a plus.
 </li>
 <li>
 Proficiency in MS Office
 </li>
 </ul>
 
 
 
 
 *
 
 We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.
 
 
</div>

Cartier

<div>
 
 HOW WILL YOU MAKE AN IMPACT?
 
 
 
 Join Cartier as a Client Service Associate and play a key role in delivering a seamless after-sales experience. As an ambassador of the Maison, you will support clients throughout their service journey, ensuring every interaction reflects Cartier&rsquo;s standards of excellence.
 
 
 As a UAE National, this role offers the opportunity to gain hands-on experience within a global luxury environment, working closely with experienced teams and engaging with a diverse clientele.
 
 
 
 WHAT WILL BE YOUR MISSION?
 
 
 
 <ul>
 <li>
 Provide exceptional after-sales service and support to clients
 </li>
 <li>
 Act as the main point of contact for service-related inquiries
 </li>
 <li>
 Guide clients through repair and service processes with clarity and care
 </li>
 <li>
 Monitor service files and ensure timely follow-up and communication
 </li>
 <li>
 Support the boutique and watchmaker in delivering a smooth service experience
 </li>
 <li>
 Contribute to client satisfaction and after-sales performance
 
 
 </li>
 </ul>
 
 HOW WILL YOU EXPERIENCE SUCCESS WITH US?
 
 
 
 <ul>
 <li>
 Minimum 3 years&rsquo; experience in client service (luxury is a plus)
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to manage multiple priorities with attention to detail
 </li>
 <li>
 Interest in jewellery, watches, and after-sales service
 </li>
 <li>
 Comfortable using systems and tools (MS Office, CRM)
 </li>
 <li>
 Fluency in English (Arabic or French is a plus)
 
 
 </li>
 </ul>
 
 PART-TIME CONTRACT
 
 
 
 Part-time permanent role with a structured compensation package, including commission and bonus.
 
 
 
 YOUR JOURNEY WITH US
 
 
 
 If selected, you will be contacted for an introductory conversation, followed by meetings with the Hiring Manager and HR.
</div>

Client Service Associate (Part-Time) – UAE Nationals

<div>
 
 Job Requisition ID:
 
 177411
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview Of The Role:
 
 
 
 <ul>
 <li>
 The Sales Assistant is responsible for generating sales and delivering a positive customer experience. They must ensure the store is kept clean and organized, presenting the brand positively through energetic customer interactions and compliance with company standards. Additionally, they contribute to operational duties such as visual merchandising and housekeeping as directed by the store management team.
 
 
 </li>
 </ul>
 
 What You Will Do:
 
 
 
 General
 
 
 <ul>
 <li>
 Maintain store standards and cleanliness to create a sparkling clean and organized environment.
 </li>
 <li>
 Create a positive first impression for customers through an energetic attitude and adherence to dress code.
 </li>
 <li>
 Greet customers immediately upon entering the store with a smile and sincere greeting.
 </li>
 <li>
 Provide customers with current relevant information about the product.
 </li>
 <li>
 Deliver quality service in the fitting rooms and follow up with customers in a timely manner.
 </li>
 <li>
 Maintain cash wrap cleanliness and provide efficient service at the cash register, offering gift cards and capturing customer information.
 </li>
 <li>
 Sincerely thank all customers for shopping as they exit the store and invite them back.
 </li>
 <li>
 Assist in visual presentation standards and perform housekeeping duties as assigned.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful:
 
 
 
 <ul>
 <li>
 Excellent customer service skills.
 </li>
 <li>
 Ability to work in a fast-paced environment.
 </li>
 <li>
 Proficiency with computer-aided design programs for visual merchandising.
 </li>
 <li>
 Strong communication and interpersonal skills.
 
 
 </li>
 </ul>
 
 What Qualifies You For The Role:
 
 
 
 <ul>
 <li>
 High School Degree.
 </li>
 <li>
 1-2 years of retail sales experience.
 </li>
 <li>
 Ability to use computer-aided design packages, such as AutoCAD, Sketchup, Illustrator or Photoshop.
 </li>
 <li>
 Good verbal communication skills and ability to perform some heavy lifting.
 </li>
 <li>
 Ability to stand for a minimum of 8 hours.
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

UAEN Sales Assistant | Retail | Toys R Us | Mercato Mall

<div>Job Requisition ID: 177172
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 

Overview Of The Role: 
<ul><li>
The role of a Sales Assistant in Ace Hardware involves ensuring a high standard of store presentation and customer service is maintained. It aims to provide customers with a complete shopping experience by leveraging product knowledge and selling techniques to meet sales targets. The role is crucial in maintaining a shoppable environment by handling stock responsibilities and maintaining accurate pricing and effective merchandising.</li></ul> 

What You Will Do: 
<h4 class="jobSectionHeader">
Customer Service</h4> 
<ul><li>
Provide high levels of customer service both internally and externally by being knowledgeable about product categories and assisting customers in a professional manner.</li><li>
Directly interface with customers, either personally or remotely, to enhance their shopping experience and fulfill their needs.</li></ul><h4 class="jobSectionHeader"> 
Point of Sale Operation</h4> 
<ul><li>
Operate the Point of Sale (POS) system as required, maintaining high accuracy in all transactions.</li><li>
Ensure familiarity with cash operation procedures to prevent errors and maintain financial integrity.</li></ul><h4 class="jobSectionHeader"> 
Product Knowledge</h4> 
<ul><li>
Actively learn and communicate the uses and benefits of products to advise customers effectively and encourage add-on sales.</li><li>
Stay informed about product features and details to meet customer needs and drive sales.</li></ul><h4 class="jobSectionHeader"> 
Stock Management</h4> 
<ul><li>
Assist with receiving and displaying goods in line with approved procedures to ensure availability for customer purchase.</li><li>
Participate in stock take, new store openings, and seasonal product launches as needed.</li></ul><h4 class="jobSectionHeader"> 
Pricing and Merchandising</h4> 
<ul><li>
Comply with instore procedures for pricing and ticketing to prevent pricing errors and ensure customers are well informed.</li><li>
Apply Merchandising Principles to maintain a clean and attractive store environment, ensuring a corporate image is achieved.</li></ul><h4 class="jobSectionHeader"> 
General Duties</h4> 
<ul><li>
Support various store events such as stock taking, product launches, and new store openings.</li><li>
Maintain a clean and tidy store by participating in designated cleaning programs for assigned departments.</li></ul> 

Required Skills To Be Successful: 
<ul><li>
Strong customer service skills with the ability to understand and meet customer needs.</li><li>
Proficient in using POS systems and capable of maintaining transaction accuracy.</li><li>
Good product knowledge and the ability to communicate product benefits effectively.</li><li>
Effective stock management and merchandising skills to ensure a well-presented store.</li></ul> 

What Qualifies You For The Role: 
<ul><li>
Completion of Secondary school education.</li><li>
At least 2 years of experience in a retail environment.</li><li>
Strong knowledge and application of retail processes and procedures.</li><li>
Ability to operate POS systems with accuracy and efficiency.</li></ul> 
About Al-Futtaim Retail
Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options. 
 
Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;</div>

UAEN Sales Assistant

Explore 1270+ Customer service associate in Dubai this April. Find roles across top companies and apply now to boost your career.

1270 customer service associate jobs In Dubai

Emiratization Customer Service Associate | Retail | M&S | Al Ain

Sales Associate

Sales Associate - Fashion

Sales Associate

Client Service Associate (Part-Time) – UAE Nationals

UAEN Sales Assistant | Retail | Toys R Us | Mercato Mall

UAEN Sales Assistant