sales coordinator

customer service representative Jobs in Dubai

customer service representative

sales associate

customer experience manager Jobs in Dubai

customer experience manager

customer service manager

customer service associate

Furchild

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 Build and manage customer relationships, ensuring every interaction leaves the customers feeling valued and appreciated.
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 Provide outstanding, personalised customer service across email, phone, and customer platforms (such as CRM and order management tools).
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 Meet and exceed sales targets, contributing to team goals.
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 Leverage customer feedback to improve processes and support the development of Furchild Customer journey.
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 Collaborate with the product team to track responses and contribute to future improvements.
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 Participate in cross-functional projects, gaining exposure to areas such as customer insights, user experience, and operations.
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 Grow your knowledge of pet health, care and wellness to assist customers better.
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 Represent Fuchild's values in every interaction.
 
 
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 </ul>
 
 Qualifications
 
 
 
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 Background in customer-facing roles with exposure to e-commerce platforms and the fast-moving nature of start-ups.
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 Skilled at building strong customer relationships through personalised service, whether by phone, email, chat, or direct customer-facing interactions.
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 Experience using CRM systems and order management platforms.
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 Excellent written and verbal English skills, with keen attention to grammar.
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 An outgoing, confident personality with a knack for building rapport.
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 Highly organised and detail-oriented, able to manage multiple tasks efficiently.
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 Ability to combine excellent service with contributing to sales, upselling, and retention objectives.
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 Flexibility to work weekends and varied shifts in a dynamic environment.
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 Demonstrates a great sense of humor and a strong passion for natural products and all things pet-related.
 
 
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 </ul>
 Additional Information
 
 
 We&rsquo;re not just feeding pets &ndash; we&rsquo;re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you&rsquo;re part of something bigger &ndash; a company that values innovation, customer satisfaction, and most importantly, the health of pets.
 
 
 Our Hiring Process
 
 
 We make the hiring process as straightforward as possible, with the following steps:
 
 
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 Apply: Submit your application, and our team will review your profile.
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 Initial Interview: If your qualifications align, we&rsquo;ll schedule an initial conversation with you.
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 Hiring Manager Interview: Shortlisted candidates will meet with hiring managers.
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 Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session.
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 Offer: Successful candidates will be contacted with an offer following the completion of the selection process.
 
 
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 </ul>
 Ready to Join Us?
 
 
 If you&rsquo;re excited about making a difference in the lives of pets and being part of a fun, innovative company, we&rsquo;d love to hear from you!
</div>

Customer Service Associate

Fruitful Partners Ltd

A popular café and kiosk in Dubai is seeking a Barista & Customer Service Associate to join their dynamic team. This full-time role requires delivering excellent customer experiences, preparing beverages to high standards, and maintaining a welcoming atmosphere. Ideal candidates will have 1-2 years of experience in a hospitality setting and possess strong communication skills. The position emphasizes a friendly attitude and teamwork in a fast-paced environment.

Dubai Barista & Customer Service Associate (FOH)

CREDITCARE CREDIT MANAGEMENT LLC

Company: CreditCare Credit Management LLC &ndash; Dubai Salary: Up to AED 5000(Depends on Experience) Benefits: Visa, Medical, and other benefits as per UAE Labour LawJob DescriptionCreditCare Credit Management LLC is looking for a Female Customer Service Representative (CSR) to join our team in Dubai. The ideal candidate will be responsible for handling customer inquiries, providing excellent support, and maintaining high levels of customer satisfaction.Responsibilities<ul><li>Handle inbound and outbound customer calls professionally</li><li>Assist clients with queries, account details, and service information</li><li>Maintain accurate records of customer interactions</li><li>Provide timely solutions and escalate issues when necessary</li><li>Work collaboratively with the team to achieve departmental goals</li></ul>Requirements<ul><li>Female candidates only</li><li>3 years experience in Sales</li><li>Previous customer service experience preferred</li><li>Strong communication and interpersonal skills</li><li>Ability to work in a fast-paced environment</li><li>Positive attitude and willingness to learn</li><li>Fluent in English; additional languages are a plus</li><li>Must be currently in the UAE</li></ul>Salary &amp; Benefits<ul><li>Salary up to AED 5000 (based on experience)</li><li>Visa, Medical, and other benefits provided as per UAE Labour Law</li><li>Supportive and professional work environment</li></ul>Job Types: Full-time, Permanent, Contract, Fresher Contract length: 24 monthsPay: Up to AED5,000.00 per month

Sales & Customer Service Associate (Female)

Al-Futtaim

Overview Of The Role The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies. You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes. What You Will Do <ul> <li>Customer Service & Complaint Handling <ul> <li>Engage with customers to provide a high level of service and assist with their needs.</li> <li>Address basic customer complaints and escalate issues as needed.</li> </ul> </li> <li>Visual Merchandising & Store Maintenance <ul> <li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li> <li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li> </ul> </li> <li>Stock Management & Inventory <ul> <li>Actively participate in receiving new shipments and restocking the store.</li> <li>Help manage inventory and ensure the store is fully stocked.</li> </ul> </li> <li>Sales Support (Upselling & Cross-selling) <ul> <li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li> <li>Stay updated on product information to make informed recommendations.</li> </ul> </li> <li>Cash Register Operation <ul> <li>Operate the cash register, process transactions, and follow company policies for handling payments.</li> <li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li> </ul> </li> </ul> Required Skills To Be Successful <ul> <li>Strong verbal communication skills.</li> <li>Exceptional customer service skills.</li> <li>Attention to detail for maintaining store standards.</li> <li>Ability to engage in upselling and cross-selling.</li> </ul> What Qualifies You For The Role <ul> <li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li> <li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li> <li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li> <li>Experience in operating cash registers and following cash handling procedures.</li> </ul> We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence. As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.

Customer Service Associate Retail M&S UAE

Overview of the role Job Requisition ID : 173082Maintains aspirational hospitality and fresh counter standards throughout the trading day for customers and colleagues. Maintaining a safe and legal working environment for customers and colleagues. What you will do <ul><li>Maintains aspirational Hospitality and Fresh Counter standards throughout the trading day for customers and colleagues</li><li>Uses the Ready to Trade Checklist and product specification checklist to maintain opening Standards</li><li>Ensures products are displayed according to visual display standards for opening and maintained at all time</li><li>Implements principles of 'Clean As You Go' for kit, counters and seating areas</li><li>Logs equipment failures in line with the checklist provided</li><li>Prepares the product for the customer focusing on presentation, quality and efficiency as per the SOP</li><li>Maintains a high level of personal and food hygiene at all times</li><li>Aware of sales targets and uses this information to drive additional sales</li><li>Uses knowledge to share and support customers with their purchase, including location of products, newness, nutritional content, size, how it differs from the competition and price range, etc.</li><li>Seeks opportunity to promote deals and offers, up sell and offer perfect partner products</li><li>Drives Units Per Transactions by ensuring correct products are in the right place and replenished</li><li>Helps the customers to shop via the different options e.g. Cake orders, Take away service, Menu orders, Call and Collect (During Ramadan Only)</li><li>Provides targeted product tasting to educate customers on new products, increase product awareness and increase sales where applicable</li><li>Understands what the point of difference is between M&S products and the equivalent products with other retailers</li><li>Uses selling skills and in depth knowledge of products to personally drive sales</li><li>Replenishes products throughout the trading day</li><li>Check stock reports for new and replenished lines and ensure they are displayed</li><li>Maintains the integrity of store stock system, including the correct recording of waste and tasting quality through manual input of all checklist and timely submission to the admin team for input into the system</li><li>Drives stock accuracy processes through stock counts, stock take, log system</li><li>Carries out simple counts, utilizing stock file report and completes full bi-weekly stock count</li><li>Maintains a safe and legal working environment for customers and colleagues</li><li>Completes Date Expired Food (DEF) process, hot food temperature due diligence and signs DEF documentation relevant to area</li><li>Maintains the cold chain and frozen temperature requirements</li><li>Ensures all legal ticketing process and decor within section is delivered to policy</li><li>Delivers a safe working environment for both customers and colleagues</li><li>Carries out price checking, actions red alerts</li><li>Maintains a high level of personal and food hygiene at all times</li><li>Uses equipment in line with health and safety principles and training</li><li>Takes responsibility for maintaining store equipment</li><li>Has an awareness of potential hazards and takes appropriate action</li></ul> Required Skills to be successful <ul><li>The Café Assistant should have a friendly and engaging personality and be comfortable with working with members of the general public. They should be confident, helpful and polite and be physically fit as they will be on their feet for most of the day. They should have a comprehensive understanding of the areas of sales they are working in : i.e. retail, F&B, fast moving stock, etc. Most importantly they should be able to work as part of a team.</li><li>Good verbal communication skills</li><li>F&B hygiene knowledge and certification</li><li>Some heavy lifting</li><li>Ability to stand for a minimum of 8 hours</li></ul> What equips you for the role <ul><li>High School (Bachelor Preferred)</li><li>4-5 years' experience in F&B (Food and Beverage)</li><li>Proven ability to achieve goals</li><li>Good Personality</li><li>Good communication skills</li><li>Excellent relationship skills</li><li>Accountability</li></ul>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.

Cafe Assistant / Customer Service Associate Retail M&S UAE

Sundus

<div>
 
 Position Title:
 
 Sales Associate
 
 
 
 Job code -
 
 JPC - 5654
 
 
 
 Experience &ndash; 1+ Years
 
 
 
 
 Education:
 
 Bachelor&rsquo;s degree
 
 
 
 Location:
 
 Dubai
 
 
 
 Language:
 
 Excellent in English
 
 
 
 Job Description
 
 
 
 The sales associate plays an essential role in the smooth running of the in-store retail operation leading to company&rsquo;s growth and revenue. The position responsibility entails ensuring high levels of customer experience by displaying efficiency in all in-store functions. An ideal candidate should be hard working and customer oriented along with which must possess solid communication, interpersonal and problem-solving skills.
 
 
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 Customer service.
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 Inventory management
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 Floor Presentation
 
 
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 </ul>
 
 Qualifications And Requirements
 
 
 
 Strong communication, interpersonal and problem-solving skills.
 
 
 Presentable and pleasant personality.
 
 
 Must have at least passed SSC or possess equivalent qualifications.
 
 
 Must be able to speak English fluently. Knowledge of one of the local languages would be advantageous.
</div>

Sales Associate

Robinson & Co (Singapore) Pte Ltd

A leading retail company in Dubai is seeking a Customer Service Associate to ensure exceptional service delivery. The role entails managing inventory, operating the cash register, and providing customer satisfaction through upselling and cross-selling. Candidates should have experience in customer-facing roles and effective communication skills. Join our dynamic team to enhance the shopping experience for our customers.

Retail Customer Experience & Sales Specialist

Explore 3444+ Customer service associate in Dubai this January. Find roles across top companies and apply now to boost your career.