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customer service associate

Furchild

<div><ul><li><div>Build and manage customer relationships, ensuring every interaction leaves the customers feeling valued and appreciated.</div></li><li><div>
Provide outstanding, personalised customer service across email, phone, and customer platforms (such as CRM and order management tools).</div></li><li><div>
Meet and exceed sales targets, contributing to team goals.</div></li><li><div>
Leverage customer feedback to improve processes and support the development of Furchild Customer journey.</div></li><li><div>
Collaborate with the product team to track responses and contribute to future improvements.</div></li><li><div>
Participate in cross-functional projects, gaining exposure to areas such as customer insights, user experience, and operations.</div></li><li><div>
Grow your knowledge of pet health, care and wellness to assist customers better.</div></li><li><div>
Represent Fuchild's values in every interaction.</div></li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li><div>
Background in customer-facing roles with exposure to e-commerce platforms and the fast-moving nature of start-ups.</div></li><li><div>
Skilled at building strong customer relationships through personalised service, whether by phone, email, chat, or direct customer-facing interactions.</div></li><li><div>
Experience using CRM systems and order management platforms.</div></li><li><div>
Excellent written and verbal English skills, with keen attention to grammar.</div></li><li><div>
An outgoing, confident personality with a knack for building rapport.</div></li><li><div>
Highly organised and detail-oriented, able to manage multiple tasks efficiently.</div></li><li><div>
Ability to combine excellent service with contributing to sales, upselling, and retention objectives.</div></li><li><div>
Flexibility to work weekends and varied shifts in a dynamic environment.</div></li><li><div>
Demonstrates a great sense of humor and a strong passion for natural products and all things pet-related.</div></li></ul><p></p><h2 class="jobSectionHeader"><b><br>
Additional Information</b></h2><p>
We&rsquo;re not just feeding pets &ndash; we&rsquo;re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you&rsquo;re part of something bigger &ndash; a company that values innovation, customer satisfaction, and most importantly, the health of pets.</p><p><b>
Our Hiring Process</b></p><p>
We make the hiring process as straightforward as possible, with the following steps:</p><p>
1. Apply: Submit your application, and our team will review your profile.</p><p>
2. Initial Interview: If your qualifications align, we&rsquo;ll schedule an initial conversation with you.</p><p>
3. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers.</p><p>
4. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session.</p><p>
5. Offer: Successful candidates will be contacted with an offer following the completion of the selection process.</p><p><b>
Ready to Join Us?</b></p><p>
If you&rsquo;re excited about making a difference in the lives of pets and being part of a fun, innovative company, we&rsquo;d love to hear from you!</p></div>

Customer Service Associate

<div><ul><li><div>Build and manage customer relationships, ensuring every interaction leaves the customers feeling valued and appreciated.</div></li><li><div>
Provide outstanding, personalised customer service across email, phone, and customer platforms (such as CRM and order management tools).</div></li><li><div>
Meet and exceed sales targets, contributing to team goals.</div></li><li><div>
Leverage customer feedback to improve processes and support the development of Furchild Customer journey.</div></li><li><div>
Collaborate with the product team to track responses and contribute to future improvements.</div></li><li><div>
Participate in cross-functional projects, gaining exposure to areas such as customer insights, user experience, and operations.</div></li><li><div>
Grow your knowledge of pet health, care and wellness to assist customers better.</div></li><li><div>
Represent Fuchild's values in every interaction.</div></li></ul><h2 class="jobSectionHeader"><b>
Qualifications</b></h2><ul><li><div>
Background in customer-facing roles with exposure to e-commerce platforms and the fast-moving nature of start-ups.</div></li><li><div>
Skilled at building strong customer relationships through personalised service, whether by phone, email, chat, or direct customer-facing interactions.</div></li><li><div>
Experience using CRM systems and order management platforms.</div></li><li><div>
Excellent written and verbal English skills, with keen attention to grammar.</div></li><li><div>
An outgoing, confident personality with a knack for building rapport.</div></li><li><div>
Highly organised and detail-oriented, able to manage multiple tasks efficiently.</div></li><li><div>
Ability to combine excellent service with contributing to sales, upselling, and retention objectives.</div></li><li><div>
Flexibility to work weekends and varied shifts in a dynamic environment.</div></li><li><div>
Demonstrates a great sense of humor and a strong passion for natural products and all things pet-related.</div></li></ul><h2 class="jobSectionHeader"><b>
Additional Information</b></h2><p>
We&rsquo;re not just feeding pets &ndash; we&rsquo;re changing the way people care for them. At The Furchild, our work is driven by a shared love for animals and a commitment to making a real difference in their lives. When you join us, you&rsquo;re part of something bigger &ndash; a company that values innovation, customer satisfaction, and most importantly, the health of pets.</p><p><b>
Our Hiring Process</b></p><p>
We make the hiring process as straightforward as possible, with the following steps:</p><p>
1. Apply: Submit your application, and our team will review your profile.</p><p>
2. Initial Interview: If your qualifications align, we&rsquo;ll schedule an initial conversation with you.</p><p>
3. Hiring Manager Interview: Shortlisted candidates will meet with hiring managers.</p><p>
4. Assessment: Depending on the role, you may be invited for a case study, trial assignment, or coding session.</p><p>
5. Offer: Successful candidates will be contacted with an offer following the completion of the selection process.</p><p><b>
Ready to Join Us?</b></p><p>
If you&rsquo;re excited about making a difference in the lives of pets and being part of a fun, innovative company, we&rsquo;d love to hear from you!</p></div>

Fruitful Partners Ltd

A popular café and kiosk in Dubai is seeking a Barista & Customer Service Associate to join their dynamic team. This full-time role requires delivering excellent customer experiences, preparing beverages to high standards, and maintaining a welcoming atmosphere. Ideal candidates will have 1-2 years of experience in a hospitality setting and possess strong communication skills. The position emphasizes a friendly attitude and teamwork in a fast-paced environment.

Dubai Barista & Customer Service Associate (FOH)

Al-Futtaim

Overview Of The Role <p>The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.</p> <p>You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.</p> What You Will Do <ul> <li>Customer Service & Complaint Handling <ul> <li>Engage with customers to provide a high level of service and assist with their needs.</li> <li>Address basic customer complaints and escalate issues as needed.</li> </ul> </li> <li>Visual Merchandising & Store Maintenance <ul> <li>Ensure that the store is well-organized and adheres to company visual merchandising standards.</li> <li>Regularly clean and maintain the sales floor to create an inviting shopping environment.</li> </ul> </li> <li>Stock Management & Inventory <ul> <li>Actively participate in receiving new shipments and restocking the store.</li> <li>Help manage inventory and ensure the store is fully stocked.</li> </ul> </li> <li>Sales Support (Upselling & Cross-selling) <ul> <li>Recommend products to customers based on their needs, focusing on upselling and cross-selling.</li> <li>Stay updated on product information to make informed recommendations.</li> </ul> </li> <li>Cash Register Operation <ul> <li>Operate the cash register, process transactions, and follow company policies for handling payments.</li> <li>Ensure accurate cash handling and maintain a clean and organized checkout area.</li> </ul> </li> </ul> Required Skills To Be Successful <ul> <li>Strong verbal communication skills.</li> <li>Exceptional customer service skills.</li> <li>Attention to detail for maintaining store standards.</li> <li>Ability to engage in upselling and cross-selling.</li> </ul> What Qualifies You For The Role <ul> <li>Previous experience in customer-facing roles, with a focus on providing excellent service.</li> <li>Strong verbal communication and interpersonal skills to interact with customers effectively.</li> <li>Ability to maintain high store standards, both in terms of product organization and cleanliness.</li> <li>Experience in operating cash registers and following cash handling procedures.</li> </ul> <p>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish. Before you click "apply": Please read the job description carefully to ensure you can confidently demonstrate why this opportunity is right for you and take the time to put together a well-crafted and personalised CV to further boost your visibility. Our global Talent Acquisition team members are all assigned to specific businesses to ensure that we make the best matches between talent and opportunities. We not only consider the requisite compatibility of skills and behaviours, but also how candidates align with our Values of Respect, Integrity, Collaboration, and Excellence.</p> <p>As part of our candidate experience promise, we also want to make ourselves available to you throughout the application process. We make every effort to review and respond to every application.</p>

Customer Service Associate Retail M&S UAE

<div>
 <strong>
  Job Requisition ID:
 </strong>
 174231
 <br/>
 <br/>
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 <br/>
 <br/>
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 <br/>
 <br/>
 <strong>
  Overview Of The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   The Customer Service Associate plays a key role in delivering exceptional service to customers, maintaining store standards, managing inventory, and assisting with sales. This role involves handling customer inquiries and complaints, ensuring the store is well-stocked and visually appealing, and operating the cash register in accordance with company policies.
  </li>
  <li>
   You will be an integral part of the retail team, aiming to enhance customer satisfaction and increase sales revenues. Success in this position involves maintaining a positive shopping environment, understanding customer needs, and efficiently managing sales processes.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What You Will Do:
  <br/>
  <br/>
 </strong>
 Customer Service &amp; Complaint Handling
 <br/>
 <br/>
 <ul>
  <li>
   Engage with customers to provide a high level of service and assist with their needs.
  </li>
  <li>
   Address basic customer complaints and escalate issues as needed.
   <br/>
   <br/>
  </li>
 </ul>
 Visual Merchandising &amp; Store Maintenance
 <br/>
 <br/>
 <ul>
  <li>
   Ensure that the store is well-organized and adheres to company visual merchandising standards.
  </li>
  <li>
   Regularly clean and maintain the sales floor to create an inviting shopping environment.
   <br/>
   <br/>
  </li>
 </ul>
 Stock Management &amp; Inventory
 <br/>
 <br/>
 <ul>
  <li>
   Actively participate in receiving new shipments and restocking the store.
  </li>
  <li>
   Help manage inventory and ensure the store is fully stocked.
   <br/>
   <br/>
  </li>
 </ul>
 Sales Support (Upselling &amp; Cross-selling)
 <br/>
 <br/>
 <ul>
  <li>
   Recommend products to customers based on their needs, focusing on upselling and cross-selling.
  </li>
  <li>
   Stay updated on product information to make informed recommendations.
   <br/>
   <br/>
  </li>
 </ul>
 Cash Register Operation
 <br/>
 <br/>
 <ul>
  <li>
   Operate the cash register, process transactions, and follow company policies for handling payments.
  </li>
  <li>
   Ensure accurate cash handling and maintain a clean and organized checkout area.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Required Skills To Be Successful:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Strong verbal communication skills.
  </li>
  <li>
   Exceptional customer service skills.
  </li>
  <li>
   Attention to detail for maintaining store standards.
  </li>
  <li>
   Ability to engage in upselling and cross-selling.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What Qualifies You For The Role:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous experience in customer-facing roles, with a focus on providing excellent service.
  </li>
  <li>
   Strong verbal communication and interpersonal skills to interact with customers effectively.
  </li>
  <li>
   Ability to maintain high store standards, both in terms of product organization and cleanliness.
  </li>
  <li>
   Experience in operating cash registers and following cash handling procedures.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Al-Futtaim Retail
  <br/>
  <br/>
 </strong>
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 <br/>
 <br/>
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>


Customer Service Associate | Retail | Marks & Spencer | UAE

Overview of the role <p><b>Job Requisition ID : 173082</b></p><p>Maintains aspirational hospitality and fresh counter standards throughout the trading day for customers and colleagues. Maintaining a safe and legal working environment for customers and colleagues.</p> What you will do <ul><li>Maintains aspirational Hospitality and Fresh Counter standards throughout the trading day for customers and colleagues</li><li>Uses the Ready to Trade Checklist and product specification checklist to maintain opening Standards</li><li>Ensures products are displayed according to visual display standards for opening and maintained at all time</li><li>Implements principles of 'Clean As You Go' for kit, counters and seating areas</li><li>Logs equipment failures in line with the checklist provided</li><li>Prepares the product for the customer focusing on presentation, quality and efficiency as per the SOP</li><li>Maintains a high level of personal and food hygiene at all times</li><li>Aware of sales targets and uses this information to drive additional sales</li><li>Uses knowledge to share and support customers with their purchase, including location of products, newness, nutritional content, size, how it differs from the competition and price range, etc.</li><li>Seeks opportunity to promote deals and offers, up sell and offer perfect partner products</li><li>Drives Units Per Transactions by ensuring correct products are in the right place and replenished</li><li>Helps the customers to shop via the different options e.g. Cake orders, Take away service, Menu orders, Call and Collect (During Ramadan Only)</li><li>Provides targeted product tasting to educate customers on new products, increase product awareness and increase sales where applicable</li><li>Understands what the point of difference is between M&S products and the equivalent products with other retailers</li><li>Uses selling skills and in depth knowledge of products to personally drive sales</li><li>Replenishes products throughout the trading day</li><li>Check stock reports for new and replenished lines and ensure they are displayed</li><li>Maintains the integrity of store stock system, including the correct recording of waste and tasting quality through manual input of all checklist and timely submission to the admin team for input into the system</li><li>Drives stock accuracy processes through stock counts, stock take, log system</li><li>Carries out simple counts, utilizing stock file report and completes full bi-weekly stock count</li><li>Maintains a safe and legal working environment for customers and colleagues</li><li>Completes Date Expired Food (DEF) process, hot food temperature due diligence and signs DEF documentation relevant to area</li><li>Maintains the cold chain and frozen temperature requirements</li><li>Ensures all legal ticketing process and decor within section is delivered to policy</li><li>Delivers a safe working environment for both customers and colleagues</li><li>Carries out price checking, actions red alerts</li><li>Maintains a high level of personal and food hygiene at all times</li><li>Uses equipment in line with health and safety principles and training</li><li>Takes responsibility for maintaining store equipment</li><li>Has an awareness of potential hazards and takes appropriate action</li></ul> Required Skills to be successful <ul><li>The Café Assistant should have a friendly and engaging personality and be comfortable with working with members of the general public. They should be confident, helpful and polite and be physically fit as they will be on their feet for most of the day. They should have a comprehensive understanding of the areas of sales they are working in : i.e. retail, F&B, fast moving stock, etc. Most importantly they should be able to work as part of a team.</li><li>Good verbal communication skills</li><li>F&B hygiene knowledge and certification</li><li>Some heavy lifting</li><li>Ability to stand for a minimum of 8 hours</li></ul> What equips you for the role <ul><li>High School (Bachelor Preferred)</li><li>4-5 years' experience in F&B (Food and Beverage)</li><li>Proven ability to achieve goals</li><li>Good Personality</li><li>Good communication skills</li><li>Excellent relationship skills</li><li>Accountability</li></ul><p>We're here to provide excellent service but a little help from you can ensure a five-star candidate experience from start to finish.</p>

Cafe Assistant / Customer Service Associate Retail M&S UAE

alsaraya marketing managmenet

<p><b>Job post summary</b></p><p><b>Date posted:</b> nov 28, 2025</p><p><b>Job description:</b></p><p>Company Overview:</p><p>Saraya Marketing Management is a leading service provider offering complete financial solutions. We pride ourselves on excellence, continuous improvement, and a supportive work environment that empowers our employees to grow and succeed.</p><p>Role Overview:</p><p>We are seeking a motivated and customer-focused Sales Associate to join our team. The Sales Associate will be responsible for assisting customers, promoting products and services, and ensuring an excellent customer experience while meeting sales targets.</p><p>Key Responsibilities:</p><ul><li>Greet and assist customers in a professional and friendly manner.</li><li>Understand customer needs and recommend suitable products or services.</li><li>Achieve and exceed individual and team sales targets.</li><li>Maintain up-to-date knowledge of products, promotions, and company offerings.</li><li>Assist with merchandising, stock replenishment, and store displays.</li><li>Handle customer inquiries, complaints, and returns effectively.</li></ul><p>Requirements:</p><ul><li>Proven experience in <b>sales </b>preferred.</li><li>Ability to work in a fast-paced environment and meet sales goals.</li></ul><p>Job Type: Full-time</p>

Sales Associate

Explore 4805+ Customer service associate in Dubai this December. Find roles across top companies and apply now to boost your career.

4805 customer service associate jobs IN Dubai

Customer Service Associate

Customer Service Associate

Dubai Barista & Customer Service Associate (FOH)

Customer Service Associate Retail M&S UAE

Customer Service Associate | Retail | Marks & Spencer | UAE

Cafe Assistant / Customer Service Associate Retail M&S UAE

Sales Associate