customer service representative Jobs in Dubai

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customer service associate

TDCX

<div>
 
 Enable your future
 
 
 At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world&rsquo;s most forward-thinking brands, and explore what&rsquo;s possible when human expertise meets technology. Together, we&rsquo;ll enable the future &mdash; starting with yours.
 
 
 Top reasons to work with TDCX
 
 <ul>
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 Attractive remuneration and great perks
 </li>
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 Comprehensive medical, insurance, and social security coverage
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 World-class workspaces
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 Engaging activities and recognition programs
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 Strong learning and development plans for your career growth
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 Positive work culture that enables your future
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 Easy-to-access location with direct public transport links
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 Flexible working arrangements
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 Coaching and mentoring from experts in your field
 </li>
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 Join a global company, winner of hundreds of industry awards
 </li>
 </ul>
 
 What is your mission?
 
 <ul>
 <li>
 Provide excellent support experience to customers via all relevant communication channels.
 </li>
 <li>
 Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
 </li>
 <li>
 Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
 </li>
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 Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
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 Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
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 Build sustainable relationships and engage customers by taking the extra mile
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 Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
 </li>
 </ul>
 
 Who are we looking for?
 
 <ul>
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 Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
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 Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
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 Possesse strong time management skills and motivated to exceed expectations.
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 Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
 </li>
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 Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
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 Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
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 Excellent verbal and written communication skills in English and the language of the supporting market.
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 </ul>
 
 About TDCX
 
 
 Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
 
 
 With a focus on helping companies enable the future, TDCX&rsquo;s smart, scalable approach&mdash;driven by innovation and operational precision&mdash;positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.
 
</div>

Customer Service Associate - Tagalog/English Speaking (Relocation to Bangkok, Thailand)

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
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 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
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 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
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 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
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 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
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 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
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 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
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 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
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 High School Certificate
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 1-2 Years Industry Experience
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 Good Communication Skills
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 Excellent Customer Service
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 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
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 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
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 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
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 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
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 </ul>
</div>

Sales Associate - Fashion

Cartier

<div>
 
 HOW WILL YOU MAKE AN IMPACT?
 
 
 
 Join Cartier as a Client Service Associate and play a key role in delivering a seamless after-sales experience. As an ambassador of the Maison, you will support clients throughout their service journey, ensuring every interaction reflects Cartier&rsquo;s standards of excellence.
 
 
 As a UAE National, this role offers the opportunity to gain hands-on experience within a global luxury environment, working closely with experienced teams and engaging with a diverse clientele.
 
 
 
 WHAT WILL BE YOUR MISSION?
 
 
 
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 Provide exceptional after-sales service and support to clients
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 Act as the main point of contact for service-related inquiries
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 Guide clients through repair and service processes with clarity and care
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 Monitor service files and ensure timely follow-up and communication
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 Support the boutique and watchmaker in delivering a smooth service experience
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 Contribute to client satisfaction and after-sales performance
 
 
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 </ul>
 
 HOW WILL YOU EXPERIENCE SUCCESS WITH US?
 
 
 
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 Minimum 3 years&rsquo; experience in client service (luxury is a plus)
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 Strong communication and interpersonal skills
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 Ability to manage multiple priorities with attention to detail
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 Interest in jewellery, watches, and after-sales service
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 Comfortable using systems and tools (MS Office, CRM)
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 Fluency in English (Arabic or French is a plus)
 
 
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 </ul>
 
 PART-TIME CONTRACT
 
 
 
 Part-time permanent role with a structured compensation package, including commission and bonus.
 
 
 
 YOUR JOURNEY WITH US
 
 
 
 If selected, you will be contacted for an introductory conversation, followed by meetings with the Hiring Manager and HR.
</div>

Client Service Associate (Part-Time) – UAE Nationals

Twister Bike

A Cleaner cum Salesperson role combines housekeeping/cleaning responsibilities with basic customer service and sales tasks. Here&rsquo;s a clear breakdown of typical duties and responsibilities: (NEPAL NATIONALITY PREFER)Cleaning Responsibilities<ul><li>Clean and maintain assigned areas.</li><li>Sweep, mop and dust regularly</li><li>Dispose of trash and ensure proper waste management</li></ul>Sales Responsibilities<ul><li>Greet customers and assist them in a friendly manner</li><li>Help customers find products and answer basic inquiries</li><li>Promote products and inform customers about offers or discounts</li><li>Maintain product displays and ensure shelves are stocked</li></ul>Pay: From AED1,800.00 per monthWork Location: In person

Cleaner cum Sales

AGMC

To ensure optimum advice and customer care quality for service customer in accordance with BMW Group and AGMC standards and successfully contribute in achieving Service Department target and the organization vision and mission.Key Responsibilities:<ul><li>Meeting and greeting customers arriving in the Showroom.</li><li>Handling the telephone switchboard and taking messages.</li><li>Planning the workshop capacity/ team capacity and continuous utilization of workshop.</li><li>Ensuring that waiting customers have been made comfortable &amp; are being well looked after.</li><li>Following all QMA instructions in regard to customer consultations</li><li>Handling initial verbal complaints from customers &amp; directing them to the responsible person.</li><li>Identifying methods for improvement in floor traffic control.</li><li>Reporting to management any discrepancies noticeable in the showroom, this might contribute negatively to the achievement of customer satisfaction.</li><li>Thanking the customer when they leave, wherever possible.</li><li>CRM follow up</li><li>Monitoring customer complaints.</li><li>Ensure highest degree of customer satisfaction and retention at all times.</li><li>Handling customer complaints and ensure corrective action has been taken.</li><li>Focus on quality of customer service &amp; regular follow up.</li><li>Communicate professionally with customers at all time before, during &amp; after the service.</li><li>Drive the department&rsquo;s business through superior customer service and providing updated product information.</li><li>Communicate and meet with customers on a regular basis with regards to promoting BMW Brand.</li><li>Develops and maintain customers relations and ensure customer business growth.</li><li>Maintains and develops existing and new customers through appropriate propositions and ethical sales methods, and relevant internal liaison, to optimize quality of service, business growth, and customer satisfaction.</li></ul>Candidate Profile:<ul><li>Fresher or 1-3 years customer service experience with luxury brands</li><li>Strong communication and customer service skills</li><li>Arabic speaker is an added advantage</li><li>Computer knowledge in MS Excel and Emailing</li><li>High School or Bachelors degree</li></ul>**Please note that only shortlisted candidates will be contacted. Thank you for applying with us.Job Types: Full-time, PermanentPay: AED5,000.00 - AED5,001.00 per monthApplication Question(s):<ul><li>Is Al Quoz a convenient location?</li><li>Do you have a car dealership or automotive experience?</li><li>Do you have hospitality experience?</li><li>How many years of work experience do you have with Microsoft Excel?</li><li>This is an entry-level position. What is your monthly salary expectation?</li></ul>Work Location: In person

Service Assistant

Brady Services

<div>
 Are you a
 
 Boiler Service Technician
 
 searching for new experiences? ICON Boiler continues to grow as a top-tier boiler installer and service provider across the Southeast. We take pride in all we do and in our Associates which is why we offer competitive pay and compensation, benefits, growth opportunities, and more!
 
 
 
 The
 
 
 Boiler Service Technician
 
 -Level 2 is responsible for servicing, maintaining, and repairing hot water and steam boiler systems in commercial and industrial settings. This role requires the ability to troubleshoot equipment, perform burner setup, and manage combustion on dual-fuel systems. Candidates should have a solid understanding of electrical systems, including basic control and motor wiring, as well as combustion theory. The ideal technician ensures safe, efficient, and reliable boiler performance while providing exceptional service to our customers.
 
 
 
 ESSENTIAL DUTIES AND RESPONSIBILITIES
 
 include the following. Other duties may be assigned.
 
 
 Responsible for servicing products and equipment on assigned projects and ensuring customer satisfaction.
 
 
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 Performs troubleshooting, maintenance, and repair service of hot water and steam boiler systems in commercial and industrial environments.
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 Demonstrate a strong understanding of combustion theory.
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 Perform burner setup and combustion management on dual-fuel systems.
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 Apply a solid knowledge of electrical systems (including basic control and motor wiring)
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 Provide coaching &amp; guidance to other technicians on boiler repairs.
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 Performs preventative maintenance, site surveys, replacement, and modifications as needed or requested by customers.
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 Prepares for on-site installation and repairs by examining building layout, anticipating difficulties, gathering materials and coordinating on-site work, as necessary.
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 Inspects vehicles by checking vehicle condition and literature supplies.
 </li>
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 Maintains vehicles by keeping records of service manuals, scheduling, and completing repairs and maintenance service.
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 Maintains tools and equipment by inspecting for signs of wear.
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 Documents work by completing paperwork on each job and maintaining files.
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 Represents company by serving as a direct customer contact.
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 Determines parts to order for repairs and timeliness of need.
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 Keeps current all manufacturers&rsquo; products concerning installation, operation, maintenance, service, and repair.
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 Provides technical support to customers.
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 Be knowledgeable with the products and services offered by Brady and become effective in the sales of those products and services.
 </li>
 <li>
 Flexibility to work overtime/weekends, as required.
 
 
 </li>
 </ul>
 
 Teamwork
 
 
 
 <ul>
 <li>
 Demonstrate and promote a spirit of cooperation and teamwork throughout the Company
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 Continually look for ways to improve our processes and ability to serve our customers effectively
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 <li>
 Improve personal performance on a continual basis
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Provide responsive, professional and diplomatic customer service
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 Answer customer calls and correspondence quickly and pleasantly
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 Communicate with customers in a friendly, professional, and patient manner
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 Perform all duties with the goal of building and maintaining long-term customer relationships
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 Immediately address any customer&rsquo;s concern and requests the involvement of other Company personnel as required
 
 
 </li>
 </ul>
 
 Safety
 
 
 
 <ul>
 <li>
 Follow all company safety programs and report any non-compliance to your Team Leader
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 <li>
 Notify Team Leader or Safety Manager of any unsafe conditions
 </li>
 <li>
 Proper PPE equipment must be used at all times when necessary
 </li>
 <li>
 Report all accidents and injuries to your Team Leader and HR immediately
 </li>
 <li>
 All monthly training topics on safety completed and done during the month due
 
 
 </li>
 </ul>
 
 QUALIFICATIONS:
 
 To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 
 EDUCATION and/or EXPERIENCE:
 
 Associate degree or equivalent from a two-year college or technical school in Heating, Ventilation, and Air Conditioning; 3 years of related experience in the field.
 
 
 
 COMPUTER SKILLS:
 
 Microsoft Word, Microsoft Outlook
 
 
 
 CERTIFICATES, LICENSES, REGISTRATIONS:
 
 Valid driver's license, Universal EPA certification
 
 
 
 LANGUAGE SKILLS:
 
 Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
 
 
 
 MATHEMATICAL SKILLS:
 
 Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
 
 
 
 REASONING ABILITY:
 
 Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
 
 
 
 PHYSICAL DEMANDS:
 
 The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 The physical demands of the position include occasional sitting; frequent stooping, crouching, kneeling, balancing, and climbing; and constant standing, walking, reaching, and gripping. Material handling demands include lifting from floor level to overhead, with occasional lifting up to 115 lbs., frequent lifting up to 50 lbs., and constant lifting up to 25 lbs., placing the position in the Very Heavy Physical Demand Classification (PDC). Must be able to talk and hear. Vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to wear standard necessary Personal Protective Equipment that is required by statute or risk assessment, for protecting worker safety.
 
 
 
 WORK ENVIRONMENT:
 
 The work environment characteristics described here are representative of those an associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
 
 This position requires working outdoors, in mechanical/equipment rooms and possible extreme weather conditions. While performing the duties of this job, the associate is regularly exposed to moving mechanical parts and heavy equipment. The associate is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; risk of electrical shock (high voltage); and vibration. The associate is occasionally exposed to toxic or caustic chemicals, extreme cold, and extreme heat. The noise level in the work environment is usually loud.
 
 
 
 Eeo Statement
 
 
 
 Brady strives to provide an environment free of discrimination as part of our mission to care for each other, our customers, and our community. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
 
 
 All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.
 
 
 
 Requirements
 
 
 
 
 OTHER REQUIREMENTS:
 
 
 
 <ul>
 <li>
 Ability to pass drug screening
 </li>
 <li>
 Ability to prove US employment eligibility
 </li>
 </ul>
</div>

Boiler Technician II

Penta Consulting

<div>
 
 Penta Consulting is a technology service provider and leading outsourced partner, delivering professional and managed solutions across EMEA. We are seeking a
 
 Cloud Solution Architect fluent in Arabic
 
 to join our team in
 
 Dubai.
 
 Please see the requirements below.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Deliver technical advisory and implementation guidance for Azure Local and hybrid cloud solutions
 </li>
 <li>
 Lead and facilitate workshops, assessments, and structured engagements
 </li>
 <li>
 Drive customer success by improving infrastructure health, security, and performance
 </li>
 </ul>
 
 
 
 
 
 Relevant MIP / VBD Engagements
 
 
 <ul>
 <li>
 Azure Local Workshops
 </li>
 <li>
 On-Demand Assessments (Hyper-V, Windows Server)
 </li>
 <li>
 Workshops PLUS &ndash; Azure Arc with Labs
 </li>
 </ul>
 
 
 
 
 
 Required Technical Skills
 
 
 
 
 Azure Local &amp; Hybrid Infrastructure (Advanced &ndash; 300/400 Level)
 
 
 <ul>
 <li>
 Azure Local deployment and configuration
 </li>
 <li>
 Software Defined Networking (SDN)
 </li>
 <li>
 Network ATC
 </li>
 </ul>
 
 
 
 
 
 Windows Server &amp; Virtualization (Advanced)
 
 
 <ul>
 <li>
 Windows Server (2012 R2 &ndash; 2025)
 </li>
 <li>
 Virtualization platforms: Hyper-V, Azure Stack HCI / Azure Local, VMware
 </li>
 <li>
 System Center Virtual Machine Manager (SCVMM)
 </li>
 </ul>
 
 
 
 
 
 Certifications (Preferred)
 
 
 <ul>
 <li>
 Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800 / AZ-801)
 </li>
 <li>
 Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
 </li>
 <li>
 Microsoft Certified: Azure Administrator Associate (AZ-104)
 </li>
 </ul>
 
 
 
 
 
 Don't miss out on this great opportunity and apply today !
 
 
 
 
</div>

Cloud Solution Architect

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