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TDCX

<div>
 
 Enable your future
 
 
 At TDCX, we believe that every career move should propel you forward. Work alongside innovative teams, support the growth of the world&rsquo;s most forward-thinking brands, and explore what&rsquo;s possible when human expertise meets technology. Together, we&rsquo;ll enable the future &mdash; starting with yours.
 
 
 Top reasons to work with TDCX
 
 <ul>
 <li>
 Attractive remuneration and great perks
 </li>
 <li>
 Comprehensive medical, insurance, and social security coverage
 </li>
 <li>
 World-class workspaces
 </li>
 <li>
 Engaging activities and recognition programs
 </li>
 <li>
 Strong learning and development plans for your career growth
 </li>
 <li>
 Positive work culture that enables your future
 </li>
 <li>
 Easy-to-access location with direct public transport links
 </li>
 <li>
 Flexible working arrangements
 </li>
 <li>
 Coaching and mentoring from experts in your field
 </li>
 <li>
 Join a global company, winner of hundreds of industry awards
 </li>
 </ul>
 
 What is your mission?
 
 <ul>
 <li>
 Provide excellent support experience to customers via all relevant communication channels.
 </li>
 <li>
 Identify customer's needs, researching any existing issue in order to provide strategic solutions that will best address customer's needs while ensuring that any existing confusion is clarified.
 </li>
 <li>
 Ensure first contact resolution and effective follow-up with Service partners and internal departments to ensure case closure in accordance to our service standards.
 </li>
 <li>
 Provide constructive feedback on tools, resources, procedures and guidelines to enhance workflow and the customer experience.
 </li>
 <li>
 Deliver the best services to customers to ensure the highest customer satisfaction with the right procedures
 </li>
 <li>
 Build sustainable relationships and engage customers by taking the extra mile
 </li>
 <li>
 Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.
 </li>
 </ul>
 
 Who are we looking for?
 
 <ul>
 <li>
 Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Master's Degree in any field.
 </li>
 <li>
 Preferable with 2 years of working experience in the related field is required for this position. However, fresh graduates are encouraged to apply.
 </li>
 <li>
 Possesse strong time management skills and motivated to exceed expectations.
 </li>
 <li>
 Ability to multi-task and use information provided by customers to tailor responses and actions to meet specific needs
 </li>
 <li>
 Must be a strong communicator, with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar and articulation)
 </li>
 <li>
 Comfortable working with computers and the ability to work with multiple systems and the ability to learn and adapt to new ones
 </li>
 <li>
 Excellent verbal and written communication skills in English and the language of the supporting market.
 </li>
 </ul>
 
 About TDCX
 
 
 Singapore-headquartered TDCX is a leading global business process outsourcing (BPO) company that provides customer experience (CX) solutions, sales and digital marketing services, and content moderation for clients across various industries. These include digital advertising and social media, e-commerce, fintech, gaming, healthtech, media, technology and, travel and hospitality.
 
 
 With a focus on helping companies enable the future, TDCX&rsquo;s smart, scalable approach&mdash;driven by innovation and operational precision&mdash;positions it as a key partner for companies targeting tangible outcomes. With more than 20,000 employees across 37 locations worldwide, TDCX provides its clients with comprehensive coverage in Asia, Europe and the United States. For more information, please visit www.tdcx.com.
 
</div>

Customer Service Associate - Tagalog/English Speaking (Relocation to Bangkok, Thailand)

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 43,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Sales Associate | Majid Al Futtaim Lifestyle | Operations
 
 
 
 
 
 
 ROLE PROFILE:
 
 
 <ul>
 <li>
 Be The Ultimate Champion of Customer Service Standards in Line with Majid Al Futtaim Guidelines, Understanding Customer Needs and Enabling the Fulfilment of an Exceptional Experience for The Customer.
 </li>
 <li>
 Ensure Customer Concerns Are Addressed Promptly and Professionally and Escalated in A Timely Manner to the Store Manager, When Necessary, Keep the Customer in Mind Through All Interactions.
 </li>
 <li>
 Achieve Set Sales Targets and Use Creative Ways to Exceed the Same, Keeping the Customer in Mind.
 </li>
 <li>
 Contribute To Enhanced Sales Targets with Thorough Product Knowledge, Taking Opportunities to Up Sell and Cross Sell.
 </li>
 <li>
 Ensure Store Standards Are Maintained at All Times, Supporting with Instore Tasks Including but Not Limited to Cleanliness, Tidiness and Replenishment.
 </li>
 <li>
 Comply With All Store Security Policies and Regulations, Minimizing Exposure to Stock Loss.
 </li>
 <li>
 Use Advanced Selling Skills in Order to Better Support the Customer&rsquo;s Needs, Generate High Value Transactions, And Build a Consistent Flow of Repeat Custom
 </li>
 <li>
 Recommend, Select, And Help Locate or Obtain Merchandise Based on Customer Need in Other Majid Al Futtaim Fashion Brands and Stores, If Not Available Instore.
 </li>
 </ul>
 
 
 
 
 
 REQUIREMENTS:
 
 
 <ul>
 <li>
 High School Certificate
 </li>
 <li>
 1-2 Years Industry Experience
 </li>
 <li>
 Good Communication Skills
 </li>
 <li>
 Excellent Customer Service
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 45,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
</div>

Sales Associate - Fashion

Cartier

<div>
 
 HOW WILL YOU MAKE AN IMPACT?
 
 
 
 Join Cartier as a Client Service Associate and play a key role in delivering a seamless after-sales experience. As an ambassador of the Maison, you will support clients throughout their service journey, ensuring every interaction reflects Cartier&rsquo;s standards of excellence.
 
 
 As a UAE National, this role offers the opportunity to gain hands-on experience within a global luxury environment, working closely with experienced teams and engaging with a diverse clientele.
 
 
 
 WHAT WILL BE YOUR MISSION?
 
 
 
 <ul>
 <li>
 Provide exceptional after-sales service and support to clients
 </li>
 <li>
 Act as the main point of contact for service-related inquiries
 </li>
 <li>
 Guide clients through repair and service processes with clarity and care
 </li>
 <li>
 Monitor service files and ensure timely follow-up and communication
 </li>
 <li>
 Support the boutique and watchmaker in delivering a smooth service experience
 </li>
 <li>
 Contribute to client satisfaction and after-sales performance
 
 
 </li>
 </ul>
 
 HOW WILL YOU EXPERIENCE SUCCESS WITH US?
 
 
 
 <ul>
 <li>
 Minimum 3 years&rsquo; experience in client service (luxury is a plus)
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to manage multiple priorities with attention to detail
 </li>
 <li>
 Interest in jewellery, watches, and after-sales service
 </li>
 <li>
 Comfortable using systems and tools (MS Office, CRM)
 </li>
 <li>
 Fluency in English (Arabic or French is a plus)
 
 
 </li>
 </ul>
 
 PART-TIME CONTRACT
 
 
 
 Part-time permanent role with a structured compensation package, including commission and bonus.
 
 
 
 YOUR JOURNEY WITH US
 
 
 
 If selected, you will be contacted for an introductory conversation, followed by meetings with the Hiring Manager and HR.
</div>

Client Service Associate (Part-Time) – UAE Nationals

Twister Bike

A Cleaner cum Salesperson role combines housekeeping/cleaning responsibilities with basic customer service and sales tasks. Here&rsquo;s a clear breakdown of typical duties and responsibilities: (NEPAL NATIONALITY PREFER)Cleaning Responsibilities<ul><li>Clean and maintain assigned areas.</li><li>Sweep, mop and dust regularly</li><li>Dispose of trash and ensure proper waste management</li></ul>Sales Responsibilities<ul><li>Greet customers and assist them in a friendly manner</li><li>Help customers find products and answer basic inquiries</li><li>Promote products and inform customers about offers or discounts</li><li>Maintain product displays and ensure shelves are stocked</li></ul>Pay: From AED1,800.00 per monthWork Location: In person

Cleaner cum Sales

Penta Consulting

<div>
 
 Penta Consulting is a technology service provider and leading outsourced partner, delivering professional and managed solutions across EMEA. We are seeking a
 
 Cloud Solution Architect fluent in Arabic
 
 to join our team in
 
 Dubai.
 
 Please see the requirements below.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Deliver technical advisory and implementation guidance for Azure Local and hybrid cloud solutions
 </li>
 <li>
 Lead and facilitate workshops, assessments, and structured engagements
 </li>
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 Drive customer success by improving infrastructure health, security, and performance
 </li>
 </ul>
 
 
 
 
 
 Relevant MIP / VBD Engagements
 
 
 <ul>
 <li>
 Azure Local Workshops
 </li>
 <li>
 On-Demand Assessments (Hyper-V, Windows Server)
 </li>
 <li>
 Workshops PLUS &ndash; Azure Arc with Labs
 </li>
 </ul>
 
 
 
 
 
 Required Technical Skills
 
 
 
 
 Azure Local &amp; Hybrid Infrastructure (Advanced &ndash; 300/400 Level)
 
 
 <ul>
 <li>
 Azure Local deployment and configuration
 </li>
 <li>
 Software Defined Networking (SDN)
 </li>
 <li>
 Network ATC
 </li>
 </ul>
 
 
 
 
 
 Windows Server &amp; Virtualization (Advanced)
 
 
 <ul>
 <li>
 Windows Server (2012 R2 &ndash; 2025)
 </li>
 <li>
 Virtualization platforms: Hyper-V, Azure Stack HCI / Azure Local, VMware
 </li>
 <li>
 System Center Virtual Machine Manager (SCVMM)
 </li>
 </ul>
 
 
 
 
 
 Certifications (Preferred)
 
 
 <ul>
 <li>
 Microsoft Certified: Windows Server Hybrid Administrator Associate (AZ-800 / AZ-801)
 </li>
 <li>
 Microsoft Certified: Azure Solutions Architect Expert (AZ-305)
 </li>
 <li>
 Microsoft Certified: Azure Administrator Associate (AZ-104)
 </li>
 </ul>
 
 
 
 
 
 Don't miss out on this great opportunity and apply today !
 
 
 
 
</div>

Cloud Solution Architect

Amazon

<div>
 
 Description
 
 
 
 Amazon&rsquo;s Operations Employee Relations (ER) team is looking for a Principal, Employee Relations with a demonstrated passion for building and sustaining positive, engaged work environments for associates and leaders. This individual will have significant employee and labor relations subject matter expertise and proven success as a leader of people.
 
 
 The Employee Relations team is responsible for reducing risk to the business by creating and executing programs to develop the next generation of high-performing, associate-centric frontline leaders.
 
 
 The Principal, Employee Relations will play a vital role in advancing our mission. The Employee Relations is a tight-knit team of ER professionals, including former HR, operational and legal leaders. We are passionate about improving our leaders&rsquo; skill sets in associate engagement across the organization.
 
 
 Key job responsibilities
 
 
 This role will design the Employee Relations (ER) strategy for APAC and MENA Region of Customer Service. This position covers 5 countries and will need to work with/through the in-country ER field team members on the individual country strategy and support the Regional strategy. Partnership with Ops and PXT Regional leadership is critical in this role.
 
 
 A day in the life
 
 
 We are seeking an Employee Relations Principal to support APAC and MENA region of Customer Service Operations which includes both a brick-and-mortar and virtual workforce. The individual must have a demonstrated ability to collaborate with and influence Operations directors, managers, and human resources; to analyze multiple levels of associate/manager feedback to identify risks and gaps; to create, audit, and sustain positive workplace relations programs; and to design and conduct positive workplace relations training that drives best practices. The Principal will work reactively on crisis-oriented situations, traveling as necessary that typically can only be successfully addressed under severe time constraints. The Principal should be capable of creating and executing a strategy across the region that supports operational goals and objectives. Individual must have an ability to detect, and address the hidden risk that are created with a virtual population and work to adopt strong engagement plans to mitigate. The ability to dive deep into process and data is important, but equally essential is the ability to communicate effectively and authentically with senior Ops/HR leaders, frontline managers and associates.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 10+ years of employee relations, labor relations, or labor/employment law experience
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience managing and leading employees
 </li>
 <li>
 Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
 </li>
 <li>
 Experience engaging, verbally and in writing, with internal and external stakeholders to convey complex ideas in a clear, concise manner
 </li>
 <li>
 Experience working in a fast paced, quickly changing or international environment
 </li>
 <li>
 Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
 </li>
 <li>
 Juris Doctor, advanced degree, or other specialized training in labor/employee relations a significant plus.
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Amazon Middle East and North Africa FZ-LLC
 
 
 Job ID: A3199350
</div>

Principal, Employee Relations, Customer Service

Ericsson

<div>
 
 Join our Team
 
 
 
 
 About this opportunity:
 
 
 
 We are excited to announce the opportunity to join Ericsson as an Associate-CIO Office EMEA in Cloud Software and Services.This role is particularly suited for nterns or students who are about to graduate and are looking to transition into a full-time, permanent position. In this role, you will have the chance to further develop Ericsson&rsquo;s unique position by contributing to thought and technology leadership across key overarching themes such as AI, Autonomous Networks, Network programmability, etc. in addition to the contribution of the CSS strategy for EMEA, participating in research, building assets, contributing to value argumentation narratives, customer presentations etc.
 
 
 The role will work intensely with Service Lines, Strategy Execution Team under operations, Solution Areas, GF Technology etc.with close collaboration and guidance from senior colleagues, to continuously improve EMEA&rsquo;s capabilities to provide an answer to the most demanding customer challenges.
 
 
 
 What you will do:
 
 
 
 <ul>
 <li>
 Support and contribute to thought leadership themes in the scope of Artificial Intelligence (AI), Network Programmability, Autonomous Networks, Security, etc.
 </li>
 <li>
 Provide research outputs based on facts and data as an input for whitepapers and value argumentation positioning
 </li>
 <li>
 Build assets (presentations, whitepapers, etc.) to support thought leadership activities
 </li>
 <li>
 Create and maintain a knowledge base and repository of assets across thought leadership themes
 </li>
 <li>
 Participate in ephemeral squads driving strategic programs execution
 </li>
 <li>
 Support customer units, CIO, and SLs in customer presentations and workshops
 </li>
 <li>
 Monitors new technologies and emerging trends
 </li>
 <li>
 Support regulatory framework observatory activities across geographies
 
 
 </li>
 </ul>
 
 The skills you bring:
 
 
 
 <ul>
 <li>
 Good understanding of the new technologies ecosystem and landscape
 </li>
 <li>
 Customer-oriented mindset and ability to understand customer needs
 </li>
 <li>
 Strong curiosity, learning mindset and willingness to grow in a technology advisory environment
 </li>
 <li>
 Excellent written communication and presentation skills
 </li>
 <li>
 Proficiency in PowerPoint and Office suite
 </li>
 <li>
 Ericsson Portfolio knowledge would be a big plus
 
 
 </li>
 </ul>
 
 Why join Ericsson?
 
 
 
 At Ericsson, you&acute;ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what&acute;s possible. To build solutions never seen before to some of the world&rsquo;s toughest problems. You&acute;ll be challenged, but you won&rsquo;t be alone. You&acute;ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
 
 
 What happens once you apply?
 
 
 
 Click Here to find all you need to know about what our typical hiring process looks like.
 
 
 Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
 
 
 
 Primary country and city:
 
 United Arab Emirates (AE) || Dubai
 
 
 
 Req ID:
 
 777690
</div>

Associate Consultant (Fresh Grad role)

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