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client service executive

Standard Chartered

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 This role will be responsible for managing the Employee Banking portfolio, including complaint handling and closures, charge reversals, Employee Banking waivers, company code updates, and account tagging. The role will be responsible for responding to client queries in the absence of Relationship Managers, ensuring timely resolution of service issues through coordination with internal teams. The role will be responsible for liaising with customers to understand their queries, explain products and services, and provide prompt, professional responses.
 <br/>
 <br/>
 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Shadow sales staff in servicing customers and support them in delivering superior service.
  </li>
  <li>
   Liaise with customers to understand their queries, explain relevant products and services, and maintain clear, professional communication.
  </li>
  <li>
   Manage and resolve service issues and complaints (e.g. migration to payroll, link account issues, annual fee/locker rent queries) and ensure Day 1 closure of the regional complaint bucket.
  </li>
  <li>
   Coordinate with various internal teams to ensure timely account activation, application processing, dispatch tracking, and resolution of discrepancies.
  </li>
  <li>
   Ensure prospects are clearly informed about bank charges, terms and conditions, and that all Customer Due Diligence, Legal, Compliance, and data confidentiality requirements are fully adhered to.
  </li>
  <li>
   Maintain accuracy and service quality by keeping error rates within defined standards and ensuring adherence to prescribed sales and service processes.
  </li>
  <li>
   Maintain complete and up-to-date knowledge of assigned products to effectively address customer queries and support frontline sales teams.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Time management
  </li>
  <li>
   Complaint resolution
  </li>
  <li>
   MS Office
  </li>
  <li>
   Excellent communication skills
  </li>
  <li>
   Customer management
  </li>
  <li>
   Problem-solving skills
  </li>
  <li>
   Business development (through calls only)
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Minimum bachelor&rsquo;s degree in a relevant field
 <br/>
 <br/>
 <strong>
  About Standard Chartered
  <br/>
  <br/>
 </strong>
 We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
 <br/>
 <br/>
 Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
 <br/>
 <br/>
 <strong>
  Together We
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  </li>
  <li>
   Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  </li>
  <li>
   Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <strong>
  In line with our Fair Pay Charter,
 </strong>
 we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
 <br/>
 <br/>
 <ul>
  <li>
   Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  </li>
  <li>
   Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  </li>
  <li>
   Flexible working options based around home and office locations, with flexible working patterns.
  </li>
  <li>
   Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  </li>
  <li>
   A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  </li>
  <li>
   Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  </li>
 </ul>
</div>


Client Service Executive - Employee Banking - Karachi

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>49377
</div></div></div></div><div><div><div><div><b>Job Location: </b>Karachi, PAK
</div></div></div></div><div><div><div><div><b>Global Grade: </b>Band 8
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Permanent
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>09/03/2026
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>22/03/2026
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><div>
This role will be responsible for managing the Employee Banking portfolio, including complaint handling and closures, charge reversals, Employee Banking waivers, company code updates, and account tagging. The role will be responsible for responding to client queries in the absence of Relationship Managers, ensuring timely resolution of service issues through coordination with internal teams. The role will be responsible for liaising with customers to understand their queries, explain products and services, and provide prompt, professional responses.</div></div></div><p></p><div><div><div><b><br>
Key Responsibilities</b></div>
</div><div><ul><li>Shadow sales staff in servicing customers and support them in delivering superior service.</li>
<li>Liaise with customers to understand their queries, explain relevant products and services, and maintain clear, professional communication.</li>
<li>Manage and resolve service issues and complaints (e.g. migration to payroll, link account issues, annual fee/locker rent queries) and ensure Day 1 closure of the regional complaint bucket.</li>
<li>Coordinate with various internal teams to ensure timely account activation, application processing, dispatch tracking, and resolution of discrepancies.</li>
<li>Ensure prospects are clearly informed about bank charges, terms and conditions, and that all Customer Due Diligence, Legal, Compliance, and data confidentiality requirements are fully adhered to.</li>
<li>Maintain accuracy and service quality by keeping error rates within defined standards and ensuring adherence to prescribed sales and service processes.</li>
<li>Maintain complete and up-to-date knowledge of assigned products to effectively address customer queries and support frontline sales teams.</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>Time management</li>
<li>Complaint resolution</li>
<li>MS Office</li>
<li>Excellent communication skills</li>
<li>Customer management</li>
<li>Problem-solving skills</li>
<li>Business development (through calls only)</li>
</ul></div></div><div><div><div><b>Qualifications</b></div>
</div><div><p>
Minimum bachelor&rsquo;s degree in a relevant field</p></div></div><div><div><div><b>
About Standard Chartered</b></div>
</div><div><p>
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.</p>
<p>Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.</p>
<p>Together we:</p>
<ul><li><b>Do the right thing</b> and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do</li>
<li><b>Never settle,</b> continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well</li>
<li><b>Are better together,</b> we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
In line with our Fair Pay Charter,</b> we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.</p>
<ul><li><b>Core bank funding for retirement savings, medical and life insurance,</b> with flexible and voluntary benefits available in some locations.</li>
<li><b>Time-off</b> including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.</li>
<li><b>Flexible working</b> options based around home and office locations, with flexible working patterns.</li>
<li><b>Proactive wellbeing support</b> through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits</li>
<li><b>A continuous learning culture</b> to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.</li>
<li><b>Being part of an inclusive and values driven organisation,</b> one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Icon Group of Companies

<p>B2B Client Acquisition Executive &ndash; Hospitality Textiles (U.S. Hotels)</p><p><b>Icon Global (Private) Limited</b> is hiring a proactive B2B Client Acquisition Executive to grow our USA hotel customer network by selling high-quality hospitality textile products.</p><p>What you&rsquo;ll do:<br/>Acquire clients: Hotels, motel chains, resorts, and hospitality groups across the USA<br/>Sell bulk hotel textile essentials<br/>Manage relationships with purchasing, procurement, and hotel management teams<br/>Create proposals, share quotations, negotiate pricing, and close large B2B orders<br/>Ensure smooth delivery by coordinating with internal operations<br/>Hit monthly and quarterly sales targets</p><p>Who we&rsquo;re looking for:<br/>Excellent command of English (spoken &amp; written) for effective communication with U.S. hotel clients<br/>Experience in B2B Client Acquisition Executive (textiles, hospitality supplies, or hotel sourcing is a plus)<br/>Strong negotiation, communication &amp; client management skills<br/>Growth-driven, self-motivated, and target focused</p><p>Location: Phase 2 Extension, DHA, Karachi, Pakistan<br/>Job Type: Full-time (On-site) Position<br/>Timing: 06:00 PM &ndash; 03:00 AM<br/>Salary: Basic+ Uncapped Commission</p><p>Other Perks &amp; Benefits:<br/>Medical Insurance<br/>Provident Fund<br/>Paid Leaves<br/>Leaves Encashment<br/>Annual Bonus</p><p>No. of positions available: 05</p><p>Apply now: Send your resume to <b>hr@icon.com.pk</b> or <b>zobia@icon.com.pk</b> with the subject line &ldquo;Application for Client Acquisition Executive &rdquo;</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Client Acquisition Executive- Evening Shift

HRPSP - Your Strategic HR Partner

<p><b>Customer Care Executive (Premium Category)</b></p><p><b>Location:</b> Karachi</p><p>We&rsquo;re looking for a dedicated and talented <b>Customer Care Executive</b> to join our premium service team. If you have a passion for delivering exceptional customer experiences, we want to hear from you!</p><p><b>Salary &amp; Benefits:</b></p><ul><li><b>Base Salary:</b> PKR 45,000</li><li><b>Commission:</b> Up to PKR 15,000 based on performance</li><li><b>Medical Insurance:</b> Comprehensive coverage for your health</li><li><b>Exclusive Internet Services:</b> Enjoy additional perks</li><li><b>Remote Work Option:</b> Flexible, based on eligibility</li></ul><p><b>Requirements:</b></p><ul><li><b>Education:</b> Minimum Intermediate (Graduates preferred)</li><li><b>Experience:</b> At least 6 months in a call center (preference for international call center experience)</li><li><b>Language Skills:</b> Fluent English with excellent grammar and communication</li></ul><p>Job Type: Full-time</p><p>Pay: Rs45,000.00 - Rs60,000.00 per month</p><p>Work Location: In person</p>

Customer Care Executive (Premium Category)

Dany Technologies

<p>Hiring Alert!!</p><p>We are looking for CS Executive / Suppport Executive in our customer care department.</p><p>Requirements:</p><p>- Good Communication skills<br/>- 1 to 2 years of relevant experience in any call center<br/>- Can take customer calls, queries related to products, Warranty guidelines chat support, feedback, email etc</p><p>Location: Sindhi Muslim Society - Sharah-e-Faisal</p><p>Job Timings: 10:00AM to 7:00pm</p><p>Interested candidates can submit their updated resumes to <b>careers@audionic.co</b> / <b>careers@danytech.com</b>, mentioning the job title in the subject line.</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

CS Executive / Support Executive

zyltech digital 

<p><b>Urgent Hiring: </b>Chat Support Executive</p><p><b>Company:</b> Zyltech Digital</p><p><b>Location:</b> Gulshan-e-iqbal</p><p><b>Shift: </b>Night Shift (10:00 PM &ndash; 7:00 AM)</p><p><b>Job Type:</b> Full-Time</p><p><b>About the Role:</b></p><p>Zyltech Digital is actively hiring driven and enthusiastic Sales Executives to join our fast-growing team! In this role, you&rsquo;ll handle chat-based inquiries, assist potential customers through live chat, and convert leads into loyal clients. This is a fantastic opportunity to build strong customer relationships, showcase our top-quality services, and contribute to a high-performing sales team.</p><p><b>Key Responsibilities:</b></p><p>Respond promptly and professionally to customer inquiries via live chat</p><p>Provide clear, detailed, and accurate information about our products/services</p><p>Promote Zyltech&rsquo;s offerings and successfully close sales</p><p>Consistently achieve individual and team sales targets</p><p>Resolve customer issues with a positive, solution-focused approach</p><p><b>Fixed night shift:</b> 10:00 PM to 7:00 AM</p><p><b>Compensation &amp; Benefits:</b></p><p>Competitive fixed salary</p><p>Two performance-based incentives</p><p>Supportive, growth-oriented work environment</p><p>Career development opportunities post-probation</p><p>Attractive allowances and benefits after probation</p><p><b>Why Work with Zyltech Digital?</b></p><p>At Zyltech Digital, we put your growth first. We offer a vibrant and encouraging workplace where your efforts are recognized and rewarded. With ongoing training, career progression paths, and performance bonuses, your success is truly our success.</p><p>Ready to grow with us? Apply now and be part of our winning team!</p><p><b>Job Types:</b> Full-time,</p><p>Work Location: Gulshan-e-Iqbal,karachi</p><p>Job Type: Full-time</p><p>Work Location: On the road</p>

Chat Support Executive

SuperNova Solutions Pvt. Ltd.

<p><b>Position Title:</b> Business Development Executive / Officer</p><p>We are looking for a <b>motivated and results-driven Business Development Executive / Officer</b> to support our growing sales initiatives. The ideal candidate will be responsible for identifying new business opportunities, building strong client relationships, and supporting the company&rsquo;s business development and revenue growth objectives.</p><p><b>Key Responsibilities:</b></p><ul><li>Identify and pursue new business opportunities and potential clients</li><li>Generate and manage leads through various channels including networking and digital platforms</li><li>Conduct market research to identify new prospects and industry trends</li><li>Build and maintain strong relationships with existing and potential clients</li><li>Assist in preparing business proposals, presentations, and sales pitches</li><li>Coordinate with internal teams to ensure smooth client onboarding and service delivery</li><li>Maintain sales pipeline, client communication records, and opportunity tracking</li><li>Participate in meetings, presentations, and negotiations with prospective clients</li><li>Support marketing initiatives including campaigns, events, and brand promotion activities</li><li>Achieve assigned sales targets and contribute to overall business growth</li></ul><p><b>Required Skills &amp; Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in <b>Business Administration, Marketing, or a related field</b></li><li><b>Fresh &ndash; 2 years of experience</b> in business development, sales, or client relationship management</li><li>Strong <b>communication, presentation, and negotiation skills</b></li><li>Ability to build and maintain professional client relationships</li><li>Good understanding of <b>sales processes and market research</b></li><li>Proficiency in <b>MS Office and CRM tools</b> is an advantage</li><li>Self-motivated, target-oriented, and proactive mindset</li></ul><p><b>Location:</b> Karachi<br/><b>To Apply:</b> careers@global-supernova.com<br/><b>Subject Line:</b> Business Development Executive / Officer</p><p>Job Type: Full-time</p><p>Pay: Rs35,000.00 - Rs80,000.00 per month</p><p>Work Location: In person</p>

Business Development Executive / Officer

Explore 1014+ Client service executive in Karachi this March. Find roles across top companies and apply now to boost your career.

1014 client service executive jobs In Karachi

Client Service Executive - Employee Banking - Karachi

Client Service Executive - Employee Banking - Karachi

Client Acquisition Executive- Evening Shift

Customer Care Executive (Premium Category)

CS Executive / Support Executive

Chat Support Executive

Business Development Executive / Officer