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client service representative

Retaj medical Center

Job Description:We are seeking a Customer Service Representative to join our team at a leading medical center. The ideal candidate should have excellent communication skills and prior experience working in a healthcare or medical setting. This role will focus on providing exceptional customer service, managing patient inquiries, and supporting the overall operational needs of the medical center.Key Responsibilities:Respond to customer inquiries and resolve any issues or concerns promptly and professionally.Coordinate with medical staff to ensure seamless communication and appointment scheduling.Maintain patient records and ensure all information is updated accurately in the system.Assist in the day-to-day operations of the call center, ensuring a high level of service delivery.Handle patient feedback and escalate issues when necessary.Requirements:Prior experience working in a call center, customer service, or in a medical center environment.Strong communication and interpersonal skills.Ability to manage multiple tasks and prioritize effectively in a fast-paced medical setting.Knowledge of healthcare operations and medical terminology is a plus.Proficiency in computer systems and relevant software for managing patient data.High attention to detail and problem-solving abilities.Fluency in Arabic &amp; English; additional languages are an advantage.Preferred Qualifications:Experience working in a medical center or healthcare environment in the UAE.Ability to handle sensitive information with confidentiality.How to Apply: Please submit your CV and cover letter to [email address] with the subject line &quot;Call Center &amp; Customer Service Representative Application.&quot;---This job post outlines the necessary qualifications and responsibilities clearly, emphasizing the medical center experience required.Job Type: Full-timePay: AED2,500.00 - AED5,000.00 per monthExperience:<ul><li>working in Medical field as customer service: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic &amp; English (Required)</li></ul>Application Deadline: 20/06/2025

Customer Service Representative

MahadJobs.com

<div>
 Job Detail
 
 
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 Job ID 99145
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 Offered Salary 1000
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 Career Level Executive
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 Experience 2 Years
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 Gender Male
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 Industry Development
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 Job Description
 
 
 
 Qualifications Diploma
 
 
 Job Vacancy at Afaf Building Bur Dubai: Customer Service Representative. Are you looking for a rewarding career in one of Dubai&rsquo;s most culturally rich neighbourhoods? Mahadjobs is excited to announce a job vacancy for a Customer Service Representative at the iconic Afaf Building in Bur Dubai. Located in the heart of Al Mankhool, this role offers a unique opportunity to work in a vibrant community while enjoying excellent benefits and career growth. Read on to learn more about this exciting position and how to apply!
 
 
 
 About Afaf Building Bur Dubai
 
 
 
 Afaf Building Bur Dubai is a well-known residential and commercial hub in a historic area west of Dubai Creek. Known for its blend of traditional Emirati architecture and modern amenities, the building is a popular spot for professionals, families, and businesses. Its prime location offers easy access to landmarks like BurJuman Mall, Dubai Creek, and Al Fahidi Historical Neighbourhood, making it a convenient and lively place to work.
 
 
 Afaf Building Bur Dubai Job Details
 
 
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 Position: Customer Service Representative
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 Location: Afaf Building, Bur Dubai, Al Mankhool, Dubai, UAE
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 Job Type: Full-Time
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 Salary: AED 3,000 &ndash; AED 4,500 per month (based on experience)
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 Benefits: Visa, medical insurance, paid leave, and performance incentives
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 Start Date: Immediate
 
 
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 Job Responsibilities
 
 
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 Assist residents and visitors with enquiries related to building services, amenities, and local information.
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 Manage front desk operations, including handling calls, emails, and in-person requests.
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 Please collaborate with the maintenance and security teams to ensure resident concerns are addressed promptly.
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 Maintain accurate records of tenant interactions and service requests.
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 Provide exceptional customer service to ensure a positive experience for all building occupants.
 
 
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 Requirements
 
 
 
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 Minimum 1-2 years of experience in customer service or a related field.
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 Fluency in English; knowledge of Arabic or Hindi is a plus.
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 Strong communication and interpersonal skills.
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 Ability to work in a fast-paced environment and handle multiple tasks.
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 Must be currently located in the UAE (only UAE-based candidates will be considered).
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 Basic computer skills (MS Office, email, and record-keeping software).
 
 
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 Why Work at Afaf Building?
 
 
 Afaf Building Bur Dubai offers a dynamic work environment in its heart, surrounded by cultural landmarks, dining options, and excellent connectivity. As a Customer Service Representative, you&rsquo;ll be part of a close-knit community, working closely with residents and local businesses. The building&rsquo;s proximity to BurJuman Metro Station and major roads like Sheikh Zayed Road ensures an effortless commute. Plus, you&rsquo;ll enjoy competitive benefits and the opportunity to grow your career with Mahadjobs&rsquo; support.
 
 
 How to Apply
 
 
 Afaf Building Bur Dubai: If you&rsquo;re ready to join the team at Afaf Building, we&rsquo;d love to hear from you! To apply, please send your CV to careers@mahadjobs.com with the subject line &ldquo;Customer Service Representative &ndash; Afaf Building, Bur Dubai&rdquo;. Only shortlisted candidates will be contacted for interviews. Apply today and take the first step toward a rewarding career in Dubai!
 
 
 
 About Mahadjobs
 
 
 
 Mahadjobs is a leading job portal dedicated to connecting job seekers with opportunities across the Middle East. Whether you&rsquo;re looking for roles in Dubai, Qatar, or beyond, we provide the resources and support you need to find your dream job. Explore more vacancies and career tips on our website at mahadjobs.com.
 
 
 
 Required Skills
 
 
 
 Jobs in Dubai
</div>

Afaf Building Bur Dubai: 35 Exciting Career Opportunities

Pinoy Arabian

Job description:We are seeking a motivated and customer-focused individual to join our tourism company as a Customer Service Representative.Key Responsibilities:<ul><li>Handle customer inquiries via phone, email, and chat with professionalism and efficiency.</li><li>Assist customers with bookings, cancellations, and modifications.</li><li>Provide detailed information about our tours, packages, and services.</li><li>Resolve customer complaints and issues promptly, escalating to management when necessary.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Collaborate with other team members to ensure customer satisfaction.</li></ul>Job Types: Full-time, PermanentPay: AED2,500.00 per month

ADIB - Abu Dhabi Islamic Bank

<div>
 
 
 
 Role: Customer Service Representative
 
 
 
 Location: ADIB HQ, Abu Dhabi&nbsp;
 
 &nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;
 
 
 
 Role Purpose:
 
 
 
 To welcome and greet incoming customers and guide the customers to the service points to deliver quality service while projecting ADIB&rsquo;s professional image in all interpersonal dealings.
 
 
 Reports direct to: Branch Manager&nbsp;
 
 
 
 Key accountabilities of the role: &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
 
 
 Greater:
 
 
 
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 Welcome &amp; greet the walk-in customers and inquire and understand his/her needs.
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 Customer guidance &amp; managing floor.
 
 
 
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 Direct clients to alternative channels (Digital Channels).
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 Ensure clients have all needed docs before wasting time waiting and taking queue.
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 Handle the customers in a pleasant manner and escort them to the staff concerned.
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 Problems evaluation.
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 Customer anger management.&nbsp;
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 Branch assistance and support:
 
 
 
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 Ambassador to handle the QMS Tokens
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 Provide assistance to Help Desk counters.
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 Manage the Queue at teller counters and waiting time at customer service areas
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 ADIB Branches Look and Feel:
 
 
 
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 Ensure the branch follows the guideline book of look and feel.
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 Perform Any other responsibilities entrusted by branch management from time to time.
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 Specialist skills / technical knowledge required for this role:
 
 
 
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 Broad knowledge of ADIB&rsquo;s Retail Banking financial products &amp; services
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 Fair knowledge of ADIB&rsquo;s Operational Policies &amp; Procedures
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 Excellent knowledge in ADIB alternative channels (mobile/ chatbot/ ITM/ CCDM) and the services offered on these channels
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 Excellent communication skills &ndash; to explain the steps to customers in easy, simple and clear way and persuade them to use the alternative channels
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 Good Knowledge of UAE banking practices, regulations &amp; risks
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 Fair knowledge of service standards&nbsp;
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 Thorough knowledge of all the regulations issued by Central Bank of UAE
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 Knowledge of Cross Sales&nbsp;
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 Computer skills
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 Previous experience required (if any) and qualifications required (if any)
 
 :&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
 
 
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 Minimum one (01) years&rsquo; experience in Lobby Management, in a banking or service industry environment.
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 This position is for UAE Nationals only.
 
 
 
</div>

NCC Holding

<div>
 
 
 Job Summary
 
 
 
 The Customer Care Representative is responsible for providing exceptional customer service by handling inquiries, resolving complaints, and ensuring customer satisfaction through prompt and professional communication. This role involves interacting with customers via phone, email, chat, or in person to support their needs and represent the company positively.
 
 
 
 
 
 
 Job Description
 
 
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 Monitoring all sales team activities, products movement, client payment performance, and distribution. Gathering all feedback data regard clients' status, trading market, competitors' status, and competitors' products in order to take the right action at the right time. Authorizing regional sales invoices and credit facilities.
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 Liaison effectively with other members of the service internally and externally to ensure excellence in services offered and harmony in team activities. Confer with management &amp; staff coordinating customer care activities.
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 Analyse customer care related information &amp; evaluate the results to choose the best resolutions &amp; alternatives to customer care challenges, &amp; to identify opportunities to improve customer care.
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 Answers and directs incoming telephone calls. Communicates with staff, clients, and suppliers to provide guidance and information.
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 Ensure Job Function is carried out according to S C &amp; Company Policies &amp; Procedures of NCC GC IMS.
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 Collaborate &amp; communicate knowledge (e.g. market information, customer insights, trends etc.) across the business.
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 Operating ERP system of B-Lite software..
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 Operate in a safe and environmentally friendly way to protect guests&rsquo; and employees&rsquo; health and safety, as well as protect and conserve the environment.
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 Comply to Slim&rsquo;n Lite environmental, health and safety and procedures.
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 Sterilizing equipment and ensuring cleanliness and tidiness throughout the shift.
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 Accompanying guests to and from treatment rooms.
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 Head responsibility to clean and maintain massage rooms and refilling supplies
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 Provide a comfortable plus relaxing spa experience to all clients.
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 Observe high standards of personal hygiene.
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 Excellent analytical and technical skills. Ability to determine the specifications and standards for business reporting and maintaining data integrity.
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 Ability to analyze data and information available in CRM to interpret the customer requirement to serve and quote them in the best prices and services.
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 Ensuring a &lsquo;customer focussed&rsquo; approach is implemented in own area. Systematically analyses customer information. | Understands and keeps up to date on wider issues at local and national level that may have an impact on the service provided. | Is proactive, benchmarks, best practice, seeks service improvement. | Ensures systems are in place to communicate relevant information to others either within own division/department/team or to committees/groups, or to colleagues. | Manages the process of reviewing policies and procedures to improve satisfaction with the service provided within the scope of own department or project. | Ensures the development and implementation of agreed customer improvement plans.
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 Shares resources in order to serve customers effectively and efficiently. |Bases strategic planning on customer feedback and projected needs. |Breaks barriers which impede good service delivery. |Establishes a customer-oriented culture and promotes hiring of persons who fit that culture. |Establishes and implements a customer-and market-focused business strategy for a major organization, resulting in measurable improvements in customer satisfaction.
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 Ability to communicate the decision and initiate action within an appropriate timeframe. | Where group action is required, establishes clear next steps, milestones, ownership and accountabilities.
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 Able to provide integrated solutions to clients&rsquo; financial requirements. Able to guide and instruct others in solution design, development, packaging and pricing considerations.
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 Communicates persuasively and confidently both to external and internal groups. | Plays a representational role. | Presents succinct, well balanced information written and oral, with clear outcomes. | Encourages a positive environment for constructive challenge and feedback. | Creates an environment where people are encouraged to communicate openly. | Shares relevant information concerning strategic / long term plans with colleagues/own team. | Develops proposals and reports in a style and language necessary to guide, inform, and/or persuade in line with NCC protocol.
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 Ability to manage and track income and expenses through conscious decision-making about the allocation of cost such that expenditures do not exceed the income or defined parameters.
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 Actively seeks out opportunities to learn and develop. | Actively promotes learning and development in others. | Proactively keeps up to date with own knowledge / learning by reading, and attending seminars/ conferences. | Empowers individuals and/or colleagues by appropriately delegating work which challenges them and provides stretching but realistic targets. | Provides regular informal constructive feedback on performance. | Innovative in facilitating learning opportunities. | Actively provides coaching, training and mentoring to individuals.
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 Ability to make everyone feel one despite who they are and what they do for the business in the workplace, considering all are equally important.
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 </ul>
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 
 
 Education:
 
 
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 High school diploma or equivalent.
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 </ul>
 
 
 Experience:
 
 
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 1&ndash;2 years in a customer service or related role (experience in similar industry is a plus).
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 </ul>
 
 
 Skills:
 
 
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 Excellent verbal and written communication skills.
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 Strong problem-solving abilities and attention to detail.
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 Ability to multitask in a fast-paced environment.
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 Proficiency in CRM systems and Microsoft Office Suite.
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 Patience, empathy and a customer-first mindset.
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 </ul>
 
 
 
 
 
 Working Hours:
 
 
 
 Full-time &ndash; 6 days/week (as per company schedule).
 
 
 
 
 
 
 Pay range and compensation package
 
 : Competitive salary based on experience.
 
 
 
 
 
 
 Equal Opportunity Statement
 
 :
 
 
 Blite is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where everyone feels valued and respected.
 
 
 
</div>

Customer Care Representative

RTC-1 Employment Services

The Role
 Job Description: - Greet clients warmly, manage check-ins /check-outs, and handle inquiries via phone, email, in person provide detailed information on spa services, pricing, and promotions. - Schedule and confirm appointments, coordinate with therapists to ensure smooth service. - Process payments, promote products/packages, and address client concerns professionally. - Maintain a clean reception area and ensure client confidentiality at all times
 
Requirements
 Position Title: Spa Receptionist Employment Type: Full Time Salary: up to 10K AED all-inclusive depending on experience and qualifications Job Location: Abu Dhabi, UAE About the Client: A leading multi-specialty healthcare clinic based in Abu Dhabi offering dermatology, plastic surgery, dental, and orthodontic services in UAE. Qualifications: - Open to Syrian, Lebanese, Palestinian, Iraqis nationals, Female, 35 years old and below - At least 2 years relevant experience with proven experience as a receptionist or front desk staff, preferably in a clinic, spa, or wellness setting, with strong communication and interpersonal skills - Confident using booking systems and computer applications for scheduling, billing, client management and able to handle sensitive client information discreetly - Must be well-groomed, polite, and customer-focused, maintaining a welcoming and professional front-of-house presence at all times
 
About the company
 RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Spa Receptionist

Oia Properties LLC

Job Summary:The Customer Service &amp; Listings Agent plays a key role in supporting clients and internal real estate agents by handling inquiries, managing property listings, and ensuring a seamless customer experience. This role combines excellent customer service skills with strong attention to detail for managing property data across multiple platforms.Key Responsibilities:<ul><li>Respond promptly to customer inquiries via phone, email, and online channels regarding property availability, viewing schedules, or general inquiries.</li><li>Provide accurate information about real estate services, listings, and procedures.</li><li>Assist clients in scheduling property viewings and coordinating with agents.</li><li>Handle minor complaints or service issues and escalate complex matters to supervisors or property consultants.</li><li>Maintain a professional and positive tone in all customer interactions to uphold the company&rsquo;s brand image.</li><li>Upload and update property listings on company website, CRM systems, and property portals (e.g. Bayut, Dubizzle, Property Finder).</li><li>Ensure accuracy of property details, images, prices, and location information.</li><li>Coordinate with agents to collect missing listing data or media (photos, videos, floor plans).</li><li>Monitor expired or outdated listings and ensure timely renewal or removal.</li><li>Track listing performance and generate basic reports if needed.</li><li>Maintain and update client and property records in the CRM system.</li><li>Support the sales and leasing team with documentation or client follow-ups.</li></ul>Qualifications:<ul><li>High school diploma required; diploma or degree in business, real estate, or related field is an advantage.</li><li>1+ year of experience in customer service, preferably in real estate or a property-related field.</li><li>Strong communication skills (English required; Arabic or other languages are a plus).</li><li>Basic understanding of the real estate market in the UAE.</li><li>Experience with real estate portals (Bayut, Dubizzle, Property Finder) and CRM systems (e.g. PropSpace, Salesforce) is an advantage.</li><li>Proficient in Microsoft Office (Word, Excel, Outlook).</li><li>Detail-oriented with strong organizational and multitasking skills.</li><li>Ability to work under pressure and adapt to a fast-paced environment.</li></ul>Industry<ul><li>Real Estate</li></ul>Employment TypeFull TimeJob Type: Full-time

Customer Service & Listing Agent

Explore 1388+ Client service representative in Abu Dhabi this October. Find roles across top companies and apply now to boost your career.

1388 client service representative jobs IN Abu Dhabi

Customer Service Representative

Afaf Building Bur Dubai: 35 Exciting Career Opportunities

Customer Service Representative

Customer Service Representative

Customer Care Representative

Spa Receptionist

Customer Service & Listing Agent