customer support representative Jobs in Lahore

customer support representative

call center agents

call center representative Jobs in Lahore

call center representative

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

client service representative

ibex

<div>
 
 
 ibex, on behalf of its&nbsp;
 
 
 Global client
 
 
 , is seeking a&nbsp;
 
 
 Customer Service Representative
 
 
 &nbsp;for a&nbsp;
 
 
 night-shift role
 
 
 . This is a&nbsp;
 
 
 client-facing position
 
 
 &nbsp;responsible for delivering a&nbsp;
 
 
 premium customer experience
 
 
 &nbsp;through inbound call management. Shift timings are&nbsp;
 
 
 700 PM - 400 AM
 
 
 &nbsp;or&nbsp;
 
 
 800 PM - 500 AM
 
 
 , with&nbsp;
 
 
 rotational days off.
 
 
 
 &nbsp;
 
 <ul>
 <li>
 Handle inbound customer calls with professionalism, empathy, and accuracy, ensuring a high-quality customer experience.
 </li>
 <li>
 Resolve customer inquiries and issues promptly while maintaining excellent service standards.
 </li>
 <li>
 Provide clear, concise, and accurate information to customers, enhancing their confidence and satisfaction.
 </li>
 <li>
 Build positive relationships by understanding customer needs and offering appropriate solutions.
 </li>
 <li>
 Maintain composure and professionalism while handling complex or sensitive customer interactions.
 </li>
 <li>
 Uphold the client&rsquo;s brand reputation by consistently delivering exceptional service.
 </li>
 <li>
 Adapt smoothly to night-shift schedules and contribute effectively while following
 
 &nbsp;
 
 
 scheduled days off
 
 .
 </li>
 </ul>
 
 &nbsp;
 
 <ul>
 <li>
 
 Exceptional English communication skills
 
 , both written and verbal.
 </li>
 <li>
 
 1-2 years of experience
 
 
 &nbsp;
 
 in customer support or client service.
 </li>
 <li>
 Strong client service orientation with the ability to deliver high-touch, professional customer experiences.
 </li>
 <li>
 Comfortable working
 
 &nbsp;
 
 
 night shifts
 
 
 &nbsp;
 
 (
 
 700 PM - 400 AM
 
 
 &nbsp;
 
 or
 
 &nbsp;
 
 
 800 PM - 500 AM
 
 ) with
 
 &nbsp;
 
 
 scheduled days off
 
 .
 </li>
 <li>
 Detail-oriented, patient, and capable of handling high-volume or sensitive customer interactions with professionalism.
 </li>
 <li>
 Self-motivated and committed to delivering excellent client satisfaction.
 </li>
 </ul>
</div>

CSR- PK

iComz

Job Title: Customer Support RepresentativeLocation: Johar Town, LahoreCompany: InteliqoJob Type: Full-timeJob Summary:We are seeking a motivated and customer-focused Customer Service Executive to join our dynamic team. The ideal candidate will be responsible for delivering exceptional service to our customers, addressing inquiries, resolving issues, and promoting a positive brand image. Your primary goal will be to ensure a seamless customer experience and contribute to customer satisfaction and loyalty.Key Responsibilities:- Respond to customer inquiries via phone, email, and live chat in a timely and professional manner.- Identify and assess customers' needs to achieve satisfaction.- Provide accurate, valid, and complete information to customers using appropriate methods and tools.- Handle customer complaints and provide effective solutions or alternatives within the stipulated timeframe.- Maintain in-depth knowledge of our products and services to answer customer questions and promote additional features or offers.- Document interactions and maintain accurate records in the customer service database.- Collaborate with other departments to stay informed about product updates, promotions, and other relevant information.- Gather feedback from customers and share insights with the management team to improve service quality.- Participate in training and development programs to enhance customer service skills and product knowledge.- Meet or exceed individual and team performance targets and KPIs.**Qualifications:**- High school diploma or equivalent; a degree in a relevant field is a plus.- Proven experience in a customer service role or similar position.- Strong communication skills, both verbal and written.- Excellent problem-solving abilities and an aptitude for handling difficult situations calmly.- Proficiency in using customer service software and Microsoft Office Suite.- Ability to multitask, prioritize, and manage time effectively in a fast-paced environment.- A friendly and positive attitude with a passion for helping others.- Flexibility to work varying shifts, including evenings and weekends, as needed.How to Apply:If you are enthusiastic about providing excellent customer service and thrive in a fast-paced environment, we would love to hear from you! Please submit your resumeJob Type: Full-timePay: Rs80,000.00 - Rs120,000.00 per monthWork Location: In person

CSR - Customer Support Representative

Shafaq n Kami Salon

We are currently seeking a female Calling Agent (CSR) to join our team. As a CSR, you will be the face of our company, responsible for providing exceptional service to our customers and ensuring their satisfaction.Key Responsibilities:<ul><li>Handle inbound and outbound calls professionally, addressing customer inquiries, resolving issues, and providing tailored solutions.</li><li>Collaborate with team members and supervisors to troubleshoot issues and enhance service delivery.</li><li>Assist in upselling and cross-selling products and services, ensuring a seamless customer experience.</li><li>Maintain accurate records of customer interactions and follow-up as required</li></ul>Requirements:<ul><li>Minimum Bachelor&rsquo;s degree.</li><li>At least 2 years of experience in a call center or tel-sales role (preferred).</li><li>Excellent communication skills in English (both written and spoken).</li><li>Ability to manage challenging situations with a positive, solution-oriented approach.</li><li>Proficient in basic computer skills (MS Office, CRM tools).</li><li>Strong multitasking abilities and time management in a fast-paced environment.</li></ul>We offer a competitive salary, commission structure, and a supportive work environment that encourages personal and professional growth.If you are passionate about customer service and sales, we invite you to apply and become part of our dynamic team.To apply, please send us your CV.Best Regards,HR Manager Shafaq n KamiJob Type: Full-timePay: Rs25,000.00 - Rs45,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Tele Sales: 2 years (Required)</li></ul>Work Location: In person

Female Calling Agent CSR

HR Communication

We are looking for a motivated and customer-focused Customer Sales Agent to join our team. In this role, you will assist customers by understanding their needs, recommending suitable products or services, and providing exceptional customer service throughout the sales process. The ideal candidate is an excellent communicator, enjoys working with people, and is driven to achieve sales targets while maintaining high levels of customer satisfaction.Pay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

CSR (Customer Service Representative)

IPS (USA)

Information Process Solutions (IPS Pakistan) is looking for energetic, customer-focused, and target-driven professionals to join our growing Sales team as Area Sales Representatives and Senior Area Sales Representatives. This is an excellent opportunity for individuals with a passion for field sales, business development, and relationship management who are eager to build a successful career with a fast-growing organization.Location: House No. 372, Old RGA Factory, Main Ferozepur Road, New Dera Mian Saeed, Lahore, PakistanEmployment Type: Full-TimeWorking Days: Monday &ndash; FridayShift Timings:<ul><li>11:00 AM &ndash; 8:00 PM OR</li><li>1:00 PM &ndash; 10:00 PM</li></ul>Compensation:<ul><li>Area Sales Representative: PKR 40,000 &ndash; 70,000</li><li>Senior Area Sales Representative: PKR 60,000 &ndash; 95,000</li><li>Senior Area Sales Representatives are also eligible for a 6% commission on every successful sale.</li></ul>Requirements:<ul><li>Candidates must own a motorcycle.</li><li>IPS Pakistan provides fuel allowance and motorcycle maintenance support.</li></ul>Major Job ResponsibilitiesBusiness Development &amp; Sales<ul><li>Generate new business opportunities through field visits, prospecting, and direct client engagement.</li><li>Identify, approach, and onboard new customers within assigned territories.</li><li>Promote IPS products and services while consistently achieving assigned sales targets.</li><li>Conduct product presentations and negotiate business opportunities with prospective clients.</li></ul>Territory Management<ul><li>Plan and execute daily sales activities across assigned territories.</li><li>Develop strong market presence and identify opportunities for business expansion.</li><li>Monitor competitor activities and provide market intelligence to management.</li></ul>Client Relationship Management<ul><li>Build and maintain long-term relationships with customers.</li><li>Ensure exceptional customer service and timely resolution of client concerns.</li><li>Coordinate with internal teams to ensure seamless service delivery.</li></ul>Reporting &amp; Performance<ul><li>Maintain accurate records of customer interactions and sales activities.</li><li>Prepare daily, weekly, and monthly sales reports.</li><li>Achieve assigned KPIs and contribute towards overall revenue growth.</li></ul>Required Knowledge, Skills &amp; Abilities<ul><li>Experience in field sales, FMCG, distribution, B2B sales, pharmaceutical sales, or a related industry is preferred.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Excellent customer relationship management and business development capabilities.</li><li>Self-motivated with the ability to work independently and achieve challenging sales targets.</li><li>Strong analytical, organizational, and problem-solving skills.</li><li>Willingness to travel extensively within the assigned territory.</li></ul>Technical / IT Skills<ul><li>Proficiency in Microsoft Excel, Google Sheets, and Microsoft Office.</li><li>Familiarity with CRM software or sales reporting systems is an advantage.</li><li>Ability to maintain accurate digital records and prepare sales reports.</li><li>Comfortable using smartphones and mobile applications for field reporting.</li></ul>Compensation &amp; BenefitsAt IPS Pakistan, we believe in rewarding performance and supporting employee growth through a comprehensive benefits package, including:<ul><li>Market-competitive salary.</li><li>6% Sales Commission (Senior Area Sales Representative).</li><li>KPI-based performance incentives.</li><li>Fuel allowance.</li><li>Motorcycle maintenance support.</li><li>Health Insurance (IPD &amp; OPD).</li><li>Semi-annual performance increments (July &amp; January).</li><li>Professional training and certifications.</li><li>Clear career growth opportunities.</li><li>Subsidized meals.</li><li>In-house gym.</li><li>Recreational facilities including indoor games and employee engagement activities.</li></ul>Why Join IPS Pakistan?Join a dynamic organization that values performance, innovation, and continuous learning. At IPS Pakistan, you'll have the opportunity to grow your career, work with experienced professionals, and be rewarded for your achievements in a collaborative and high-performance environment.How to ApplyInterested candidates are encouraged to send their updated resume to:Text/Call: +92 336 0777105Industry: BPOEmployment Type: Full-TimeIPS Pakistan is an Equal Opportunity Employer.Pay: Rs50,000.00 - Rs95,000.00 per monthWork Location: In person

Area Sales Representation (Local Field Job)

Prestre International

Job Title: Customer Service &amp; Sales Executive UK BasedLocation: Office Based &ndash; Kalma Chowk, Gulberg III, LahoreTimings: According to UK Timings (Pakistan timings 1:00 pm to 10:00 pm).Working Days: Monday to SaturdayJob Description: We are looking for an experienced and confident Male Sales Representative with 3 to 5 years of experience with strong UK speaking accent to join our growing team. The ideal candidate will have a strong background in UK sales, excellent communication skills with a clear British/UK-accented English, and a good understanding of the construction and architectural industry.If you are results-driven, confident in closing deals, and passionate about building client relationships, we'd love to hear from you.Key Responsibilities:<ul><li>Handle customer enquiries from UK clients through email and phone communication.</li><li>Respond to client queries professionally and in a timely manner.</li><li>Provide accurate information about company services to potential and existing clients.</li><li>Should be expert in Cold Calling with handling software and multitasking.</li><li>Assist in generating and managing sales leads.</li><li>Convert customer enquiries into potential sales opportunities.</li><li>Maintain records of customer interactions and sales activities.</li><li>Coordinate with internal teams to ensure smooth service delivery.</li><li>Follow up with clients regarding project updates and service progress.</li><li>Build and maintain professional relationships with UK clients.</li></ul>Requirements:<ul><li>Strong spoken and written English is mandatory.</li><li>Ability to handle and respond to customer enquiries professionally.</li><li>Confidence in dealing with international clients, particularly UK clients.</li><li>A UK accent will be considered an advantage.</li><li>Good communication and interpersonal skills.</li><li>Ability to work in a team and manage multiple tasks efficiently.</li><li>Previous experience in customer service or sales is preferred.</li></ul>Bonuses and Incentives:We also provide performance and target based bonuses and incentives on top of the basic salary.Only Lahore-based candidates should apply.Work Type: Full-time, office-based position.Location: Kalma Chowk (Near St Mary Park), Gulberg III, Lahore.Apply at:Email: info@manpoy.org Whats app: +923212304000Pay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Service & Sales Executive UK Based

Taraki

<div>
 
 Our client
 
 ZA Communication
 
 is hiring a Customer Sale Representative in Lahore.
 
 
 We are seeking a dedicated and customer-oriented Customer Sales Representative (CSR) to join our team. The ideal candidate will be responsible for managing inbound and outbound calls.
 
 Key Responsibilities:
 
 &bull; Respond to customer calls in a timely and professional manner
 
 &bull; Provide accurate information regarding products, services, and policies
 
 &bull; Resolve customer concerns and escalate complex issues when necessary
 
 Qualifications:
 
 &bull; Strong verbal communication and interpersonal skills
 
 &bull; Basic proficiency in computer and CRM systems
 
 &bull; Ability to handle pressure and manage multiple tasks
 
 &bull; Positive, courteous, and customer-focused approach
 
 &bull; Fresh and experienced candidates are welcome to apply.
 
 What We Offer:
 
 &bull; Professional work environment
 
 &bull; Comprehensive training
 
 &bull; Opportunities for growth and career advancement.
 
 Drop your cv at this number&nbsp;
 
 03364074635
 
 📍Grand SQUARE mall&nbsp;10th floor 1004c office number
</div>

Customer Sale Representative - ZA Communication

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