customer sales representative Jobs in Lahore

customer sales representative

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sales development representative

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customer support representative

client service representative

JAZAK BUILDERS

Job Title: Customer Service Representative (Female) Company: Jazak Builders(Canada) Location: Johartown Lahore Job Type: Full-Time Work Schedule: Monday to Saturday, 6:00 PM to 3:00 AMAbout Us:Jazak Builders is a dynamic construction company dedicated to delivering high-quality projects and exceptional customer experiences. We are seeking a skilled and professional Female Customer Service Representative to join our team and provide outstanding support to our clients.Job Description:We are looking for a Female Customer Service Representative with excellent communication skills to handle customer inquiries via text, calls, and emails. The ideal candidate will be responsible for addressing and resolving customer queries efficiently, ensuring client satisfaction, and maintaining a positive company image.Key Responsibilities:<ul><li>Respond promptly to customer inquiries via text messages, phone calls, and emails.</li><li>Provide accurate information about Jazak Builders&rsquo; services, projects, and policies.</li><li>Resolve customer issues and complaints in a professional and timely manner.</li><li>Maintain detailed records of customer interactions and follow-ups.</li><li>Collaborate with internal teams to ensure customer queries are addressed effectively.</li><li>Uphold a high standard of customer service to enhance client satisfaction and loyalty.</li></ul>Requirements:<ul><li>Gender: Female.</li><li>Experience: Previous experience in customer service or a similar role is preferred.</li><li>Communication Skills: Excellent verbal and written communication skills in English.</li><li>Technical Skills: Proficiency in handling emails, text messaging platforms, and basic computer applications.</li><li>Availability: Must be available to work full-time from 6:00 PM to 3:00 AM, Monday to Saturday.</li><li>Soft Skills: Strong problem-solving abilities, patience, and a customer-centric attitude.</li><li>Language: Fluency in English; additional languages are a plus.</li></ul>Benefits:<ul><li>Competitive salary (details to be discussed during the interview process).</li><li>Opportunity to work with a growing and reputable company.</li><li>Supportive team environment with opportunities for professional growth.</li></ul>How to Apply:Interested candidates are invited to submit their resume.Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Do you have strong English speaking and writing skills?</li></ul>Experience:<ul><li>CSR: 2 years (Required)</li></ul>Work Location: In person

CSR - Customer Service Representative

Shafi Group limited

About Us: At Marketing Max Ltd., we are a leading marketing company dedicated to delivering innovative advertising solutions to our clients. Our mission is to enable businesses to connect with their target audience effectively and efficiently through tailored strategies that maximize their return on investment. We pride ourselves on our dynamic work environment and focus on teamwork, creativity, and results-driven solutions.Job Overview:As a Customer Service Representative at Marketing Max Ltd., you will be the frontline liaison between our clients and our internal teams. Your primary responsibility will be to ensure that clients receive excellent service and support concerning our digital marketing services, including SEO, social media management, content marketing, and analytics. You will address inquiries, resolve issues, and help clients maximize the value of our services.Key Responsibilities:Client Communication:<ul><li>Respond to client inquiries via phone, email, and chat in a timely and professional manner.</li><li>Provide clear explanations and guidance regarding our digital marketing services, processes, and policies.</li><li>Maintain an empathetic and positive attitude when addressing client concerns.</li></ul>Issue Resolution:<ul><li>Diagnose and troubleshoot client issues related to digital marketing campaigns and services.</li><li>Collaborate with relevant internal teams (e.g., marketing, IT) to resolve complex issues efficiently.</li><li>Follow up with clients to ensure their issues are resolved and satisfaction is achieved.</li></ul>Client Onboarding:<ul><li>Assist in the onboarding process for new clients by guiding them through our services and helping them understand how to get started.</li><li>Provide training and resources to clients to help them utilize our tools and platforms effectively.</li></ul>Feedback Management:<ul><li>Collect and analyze client feedback to identify areas for improvement in our services.</li><li>Communicate client feedback to internal teams to enhance service offerings and client experience.</li></ul>Documentation and Reporting:<ul><li>Maintain accurate records of client interactions, inquiries, and transactions in our customer relationship management (CRM) system.</li><li>Prepare regular reports on customer service metrics and feedback trends.</li></ul>Continuous Learning:<ul><li>Stay updated on industry trends and digital marketing best practices to provide informed support to clients.</li><li>Participate in ongoing training and development opportunities to enhance your skills and knowledge.</li></ul>Qualifications:<ul><li>Bachelor&rsquo;s degree in business, Marketing, or a related field (preferred).</li><li>Proven experience in customer service or a related field, preferably within a digital marketing environment.</li><li>Strong understanding of digital marketing concepts and tools (e.g., SEO, PPC, social media).</li><li>Excellent communication and interpersonal skills, both written and verbal.</li><li>Problem-solving skills and the ability to think critically.</li><li>Proficiency in CRM software and Microsoft Office Suite (Excel, Word, Outlook).</li><li>Ability to work in a fast-paced environment and manage multiple tasks effectively.</li></ul>Why Join Us:<ul><li>Opportunity to work in a dynamic and growing industry.</li><li>Supportive and collaborative team environment.</li><li>Ongoing professional development and training opportunities.</li><li>Competitive salary and benefits package.</li></ul>How to Apply:If you are passionate about customer service and advertising and ready to join a team that values innovation and results, we want to hear from you! Please submit your resume and a cover letter detailing your relevant experience and explaining why you would be a great f it for this role to hr@marketingmax.co.uk. with the subject line &ldquo;Customer Service Representative Application &ndash; [Your Name].&rdquo;Marketing Max Ltd. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs70,000.00 per monthAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Relevant: 3 years (Preferred)</li></ul>Language:<ul><li>English (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Web Applications & Data Integration Company

Job Summary: We are seeking a dedicated and personable Customer Service Representative to join our team. The ideal candidate will act as a liaison between the company and its customers, ensuring excellent service standards, responding efficiently to customer inquiries, and maintaining high customer satisfaction. Key Responsibilities:<ul><li>Respond promptly and professionally to customer inquiries via phone, email, chat, or in person.</li><li>Resolve product or service problems by clarifying the customer&rsquo;s complaint, determining the cause, selecting the best solution, and following up to ensure resolution.</li><li>Maintain customer records by updating account information in the CRM system.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Follow communication procedures, guidelines, and policies.</li><li>Escalate unresolved issues to the appropriate internal teams.</li><li>Provide feedback on the efficiency of the customer service process.</li><li>Handle returns or exchanges in accordance with company policies.</li><li>Maintain a positive, empathetic, and professional attitude toward customers at all times.</li></ul>Qualifications:<ul><li>Bachelor's degree in relevant field</li><li>Proven customer support experience or experience as a client service representative.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices is a plus.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>Problem-solving skills and attention to detail.</li></ul>Location: College Road, Lahore. Job Type: Full Time Job Timing: Night Shift,9pm to 6am PKTJob Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have as a CSR?</li><li>Are you willing for night shift?</li><li>What is your current salary?</li><li>What is your expected salary?</li></ul>Education:<ul><li>High School (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Enrichers Investment Group

Must Have QualificationsMinimum Bachelor's degree in finance, marketing, business, economics, or a related field.Certified Financial Planner (CFP) or Chartered Financial Analyst (CFA) will be preferredWho Are We?Enrichers Investment Group (EIG) is a leading investment firm in Pakistan. We specialize in forming strategic investment consortiums across diverse sectors like financial instruments, physical trade, real estate, agriculture, and tourism &amp; hospitality.Our subsidiary, Enrichers Private Limited (EPL), is a corporate member of PMEX, operating in major exchanges like NYMEX, NYSE, PSX, and PMEX.What We Offer?&middot; 24/5 Client Support: We prioritize client satisfaction with round-the-clock assistance.&middot; Data-Driven Decisions: Our services are customized, transparent, and backed by in-depth knowledge.&middot; Cutting-Edge Technology: We empower investors with tech-driven trading capabilities.&middot; Tailored Investment Strategies: We craft personalized plans to achieve client's financial goals.Role Overview: We are seeking a driven and energetic Client Service Representative to join our growing team. You will be the first point of contact for our valued clients, providing exceptional service and ensuring their satisfaction. This is a fast-paced environment where you will thrive on building relationships and exceeding client expectations.Job Responsibilities:&middot; Respond to client inquiries via phone, email, and chat in both Urdu and English&middot; Proactively identify and resolve client issues in a timely and professional manner&middot; Provide accurate and up-to-date information to clients regarding our services&middot; Stay informed on market trends to communicate their impact on client portfolios&middot; Build and maintain positive relationships with clients&middot; Document all client interactions and maintain accurate records&middot; Escalate complex issues to the appropriate team&middot; Contribute to a positive and energetic team environment&middot; Uphold company policies and proceduresCompetencies Required:&middot; Minimum 1 year of experience in business, marketing or related fields&middot; Fluency in Urdu and English (written and verbal)&middot; Excellent communication and interpersonal skills&middot; Strong telephone etiquette with a clear, pleasant, and energetic voice&middot; Proven ability to multi-task, prioritize, and manage time effectively&middot; Ability to work independently and as part of a team&middot; A positive and professional demeanor&middot; Understanding of financial markets conceptsWhy Join Us?&middot; Launch your career with a leading investment group managing a diverse portfolio.&middot; Benefit from a comprehensive training program and ongoing professional development.&middot; Gain exposure to various facets of the financial and investment industry.&middot; Build a rewarding career with potential for advancement within the company.Growth Path:This role provides a launchpad for your financial services career, equipping you to empower clients with market insights.Benefits and Rewards:&middot; Competitive salary and lucrative commission structure&middot; Build a long-lasting career with ample professional development&middot; Access free ongoing training programs and certifications&middot; Enjoy a comprehensive benefits package including meals, exciting trips &amp; rewards, and various leave options - Annual, Sick, Casual, Hajj/ Umrah and Marriage LeavesJob Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

CSR (Evening Shift) - Males Only

Haideri Consultants (SMC-Private) Limited

Haideri Consultants is seeking a highly motivated and professional Customer Service Representative to join our team. As the first point of contact for our clients, you will play a key role in delivering exceptional service, resolving queries, and supporting our recruitment and consulting operations.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls</li><li>Resolve customer inquiries and complaints efficiently</li><li>Maintain accurate records of customer interactions</li><li>Coordinate with internal departments to address client concerns</li><li>Provide information about our recruitment services and processes</li><li>Follow up on client applications and ensure timely communication</li></ul>Qualifications:<ul><li>Proven experience in customer service or a similar role</li><li>Excellent communication and interpersonal skills</li><li>Ability to multitask and stay calm under pressure</li><li>Fluency in Urdu (English is a plus)</li><li>Minimum education: Intermediate or Bachelor</li></ul>Job Type: Full-timePay: Rs25,000.00 - Rs50,000.00 per monthEducation:<ul><li>Intermediate (Preferred)</li></ul>Location:<ul><li>Lahore (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR) Male / Female

Blue Star Manufacturing Pvt Ltd

Position Title: Customer Service Representative Department: Customer Support / Operations Reports To: Customer Service Supervisor / ManagerRole PurposeTo provide excellent service by handling customer inquiries, complaints, and requests efficiently while ensuring customer satisfaction and loyalty.Key Responsibilities<ul><li>Handle incoming/outgoing calls, emails, live chat, and in-person inquiries professionally.</li><li>Provide accurate information about products, services, pricing, and policies.</li><li>Resolve customer complaints promptly and escalate complex issues when necessary.</li><li>Maintain customer interaction records in CRM or relevant systems.</li><li>Process orders, forms, applications, and requests accurately.</li><li>Follow up on unresolved queries to ensure timely closure.</li><li>Collaborate with internal departments (sales, logistics, operations, finance) to resolve issues.</li><li>Meet or exceed daily/weekly/monthly service targets.</li><li>Ensure compliance with company policies and service standards.</li><li>Continuously contribute to process improvements and suggest customer service enhancements.</li></ul>Qualifications &amp; Skills<ul><li>Bachelor&rsquo;s degree (preferred but not always mandatory).</li><li>1&ndash;3 years of experience in customer service / call center environment.</li><li>Excellent communication (verbal &amp; written) and interpersonal skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Problem-solving and conflict resolution skills.</li><li>Proficiency in MS Office and CRM systems.</li><li>Fluent in English/Urdu (or local language, depending on region).</li></ul>Technical / Functional Skills:<ul><li>Strong verbal and written communication.</li><li>Active listening and empathy.</li><li>Typing speed &amp; accuracy (for chat/email-based CSR).</li><li>Proficiency in CRM systems, MS Office, and call handling tools.</li><li>Multitasking and time management.</li><li>Problem-solving and conflict resolution.</li><li>Basic sales/upselling skills (for outbound CSR).</li></ul>Soft Skills:<ul><li>Patience and resilience under pressure.</li><li>Positive attitude and customer-centric approach.</li><li>Adaptability to handle diverse customers and situations.</li><li>Teamwork and collaboration.</li><li>Stress management and emotional intelligence.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>We are located in Johar Town and our office timing is 6 PM to 2:30 AM </li></ul>Language:<ul><li>fluent English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service Representative (CSR)

Karnak Home

Company: ADVORA MEDIA Location: Grand Square Mall, Gulberg III, Lahore Type: Female - Onsite Timings: Mon&ndash;Sat | 10:00 AM &ndash; 7:00 PM (1 hour Break)Overview:As a Customer Service Representative at our fast-paced company, you will be the first point of contact for our customers, providing professional and friendly service through various channels such as phone, email, and Social Media. Your role will be crucial in resolving issues, answering questions, and ensuring a seamless shopping experience. We are looking for individuals who are passionate about helping others and can maintain a positive attitude under pressure.Job Duties &amp; Responsibility:Customer Inquiry Resolution:<ul><li>Respond promptly to customer inquiries, including order status, product information, and shipping details.</li><li>Handle and resolve customer complaints with professionalism and patience.</li></ul>Order Management Support:<ul><li>Assist customers with placing or ducts to provide accurate information to customers.</li><li>Participate in training sessions to improve knowledge and customer service skills.</li><li>ders, returns, exchanges, and refunds.</li><li>Work closely with logistics and warehouse teams to ensure timely delivery of orders.</li></ul>Feedback and Escalation:<ul><li>Collect customer feedback and communicate this feedback to the relevant departments for improvement.</li><li>Escalate unresolved issues to the appropriate internal teams or management.</li></ul>Database Management:<ul><li>Keep records of customer interactions, transactions, comments, and complaints.</li><li>Update customer information in the database during and after each contact.</li></ul>Policy and Product Knowledge:<ul><li>Stay up-to-date with company policies, procedures, and pro</li></ul>Required Qualifications:<ul><li>High school diploma or equivalent; higher education or certifications in customer service or related fields are a plus</li><li>Proven customer support experience or experience as a client service representative.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Excellent communication and presentation skills.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Empathy and a customer-oriented attitude.</li><li>Ability to work in a team and maintain professionalism under pressure.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you fluent in Arabic?</li></ul>Language:<ul><li>ARABIC (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Customer Service Representative (ARABIC-FEMALE-ONSITE)

Explore 766+ Client service representative in Lahore this September. Find roles across top companies and apply now to boost your career.