client relations executive

customer service representative Jobs in Rawalpindi

customer service representative

receptionist

business development representative Jobs in Rawalpindi

business development representative

cab dispatcher / customer support representative (on-site) Jobs in Rawalpindi

client service representative

Medico Tech LLC

Job Title: Customer Service Representative (CSR)Job SummaryThe Customer Service Representative (CSR) is responsible for providing excellent customer support by handling inquiries, resolving issues, and ensuring a positive customer experience across all communication channels.Key Responsibilities<ul><li>Respond to customer inquiries via phone</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Provide accurate information about products, services, policies, and procedures</li><li>Maintain detailed and accurate records of customer interactions</li><li>Escalate complex issues to appropriate departments when necessary</li><li>Follow company policies, service standards, and quality guidelines</li><li>Build and maintain strong customer relationships</li><li>Meet or exceed customer satisfaction and performance metrics</li></ul>Qualifications &amp; Skills<ul><li>High school diploma or equivalent (associate&rsquo;s or bachelor&rsquo;s degree preferred)</li><li>Proven experience in customer service or a related role (preferred)</li><li>Strong verbal communication skills</li><li>Excellent problem-solving and conflict-resolution abilities</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with CRM systems</li><li>Positive attitude, patience, and empathy</li></ul>Working Conditions<ul><li>May require shift work, weekends, or holidays</li><li>Office-based, call center</li></ul>Key Competencies<ul><li>Customer-focused mindset</li><li>Active listening</li><li>Attention to detail</li><li>Time management</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs200,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Intermediate (Required)</li></ul>Experience:<ul><li>CSR: 1 year (Preferred)</li></ul>Work Location: In person

Customer Service Representative

Gakhar Telemarketing

Job Vacancy: Customer Service Representative (CSR) &ndash; FE &amp; ACA CampaignsCompany: Gakhar Telemarketing Position: Customer Service Representative Campaigns: FE (Final Expense) &amp; ACA (Affordable Care Act) Job Type: Full-Time (On-Site) Shift: Night ShiftRole SummaryGakhar telemarketing is expanding its team and is seeking skilled, confident, and customer-focused individuals for our FE and ACA campaigns. The selected candidates will handle outbound calls, assist clients with accurate information, and maintain a high standard of customer service.This is an excellent opportunity for individuals looking to build a stable career in the BPO industry within a professional and growth-oriented environment.Key Responsibilities<ul><li>Make outbound calls for FE &amp; ACA campaigns with professionalism.</li><li>Provide accurate information and respond to customer inquiries.</li><li>Maintain performance metrics and call quality standards.</li><li>Update customer records accurately in the system.</li><li>Contribute to campaign performance through consistent results and teamwork.</li></ul>Candidate Requirements<ul><li>Strong English communication skills.</li><li>Prior call center experience is preferred but not mandatory.</li><li>Ability to work the night shift.</li><li>Basic computer skills.</li><li>Professional attitude, punctuality, and willingness to learn.</li></ul>What We Offer<ul><li>Competitive salary with performance-based incentives.</li><li>Supportive and professional work environment.</li><li>Opportunities for career growth and internal promotion.</li><li>Training and development for new team members.</li></ul>Office LocationF-Block, Katariya market Saidpur Road, Satellite Town, RawalpindiContact to ApplyRehma.hr11@gmail.com 03425247647Job Type: Full-timePay: Rs30,000.00 - Rs100,000.00 per monthWork Location: In person

CSR (Customer Service Representatives)

Position Overview:We are seeking motivated, results-driven candidates to join our dynamic sales team. As a Customer Service Representative, your primary responsibility will be to introduce prospective clients to the benefits they may be eligible for. Strong communication skills, persuasive ability, and a genuine interest in assisting clients will be essential to achieving success in this role.Salary Packages &amp; Incentives30,000 to 200,000 Base SalaryBeneficial Bonus StructureDaily / Weekly Exclusive BonusesAttractive Title PlansBanking FacilitiesPleasant working environmentWalk-in Interviews : Corvus Outsourcing, Second Floor, EVS Building above Bank AlFalah opposite NADRA Registration Center, Rehmanabad, Murree Road, RawalpindiInterview Hours: Monday-Saturday between 7PM - 11PMFor more info reach us on 0304 5173250Job Type: Full-timePay: Rs30,000.00 - Rs200,000.00 per monthApplication Question(s):<ul><li>Are you able to work in the Night Shift ? (Must be Yes)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Rawalpindi Satellite Town (Required)</li></ul>Work Location: In person

Hiring Open for Fresh / Experienced Customer Service Representative

Meds IT Nexus

Job post summaryJob description:The role of a receptionist encompasses attending clients and visitors arriving at our premises. You will be responsible for taking clients to different departments within the premises, liaising with employees for visitors, attending to telephones, and desk notes, and organizing as well as distributing the incoming mails.Key Responsibilities:<ul><li>Meet and assist clients, other visitors, and other professionals visiting the office</li><li>Answer incoming calls.</li><li>Schedule and coordinate appointments and allocations of conference rooms.</li><li>Sort out and distribute mails/ deliveries received or taken out.</li><li>Ensure the reception desk is well maintained and organized</li><li>Assist in data filing and entry, as an example of basic administrative duties.</li><li>Observe and verify compliance with security regulations in the office.</li></ul>Qualifications:<ul><li>A completed college or associate degree in a relative sphere.</li><li>Other professional engagements including experience as a receptionist.</li><li>Good communication and outstanding organizational skills.</li><li>Having good knowledge of MS Office including Word, Excel, and Outlook.</li><li>Having an appealing and monitored and proper professional mannerisms.</li></ul>Perks and Benefits:<ul><li>Paid Leave</li><li>HR Bonus</li><li>Loan Policy</li><li>Leave Encashment</li><li>Inflation Bonus</li><li>Promotion</li><li>Increase of Salary</li><li>Contribution Savings Plan (CSP)</li><li>Saturday and Sunday Off</li><li>Free Dinner and Two Teas</li><li>Office Timing: 5.30 PM to 2.30 AM</li></ul>Job Type: Full-timeWork Location: In person

Receptionist (Female)

Vantage Soft Private Limited

We are seeking a highly professional and experienced Customer Support Representative for inbound and outbound calls. The ideal candidate will be fluent in English, possess a clear British accent, and demonstrate exceptional communication and customer service skills. This role requires a proactive, punctual, and detail-oriented individual who can effectively handle client interactions in a fast-paced environment.Key Responsibilities:<ul><li>Handle inbound and outbound calls with professionalism and accuracy</li><li>Maintain a high level of customer satisfaction through effective communication</li><li>Ensure timely and accurate documentation of customer interactions</li><li>Adhere to company protocols and quality standards</li><li>Collaborate with the team to continuously improve service delivery</li></ul>Qualifications &amp; Requirements:<ul><li>Minimum Education: Bachelor&rsquo;s Degree</li><li>Experience: 1.5 to 2 years in a similar role</li><li>Language Proficiency: Fluent English with a British accent</li><li>Excellent written and verbal communication skills</li><li>Strong interpersonal skills and professional demeanor</li><li>High level of punctuality and commitment</li></ul>Working Hours:Monday to Friday &ndash; 12:30 PM to 9:30 PM (PKT)LocationOffice 509&ndash;511, NASTP, Old Airport Rd, Chaklala Cantt., RawalpindiWe offer a dynamic work environment with the opportunity to work on international projects and grow professionally. If you meet the above criteria and are committed to delivering exceptional customer service, we look forward to receiving your application.Job Type: Full-timePay: Up to Rs65,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>call centre: 2 years (Preferred)</li></ul>Language:<ul><li>Fluent English (British Accent) (Preferred)</li></ul>Location:<ul><li>Rawalpindi (Preferred)</li></ul>Work Location: In person

Client Support Representative (English Fluent)

Allure SEO & BPO Services

Job description:Allure Outsource www.allureoutsource.com is a US based IT firm with it branch office in Islamabad. We work on a number of in-bound customer support projects. Currently, we are hiring Customer Support Executive for multiple positions in different projects.Responsibilities of a Customer Support Executive<ul><li>Manage large amounts of incoming phone calls</li><li>Identify and assess customers&rsquo; needs to achieve satisfaction</li><li>Build sustainable relationships and trust with customer accounts through open and interactive communication</li><li>Provide accurate, valid and complete information by using the right methods/tools</li><li>Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution</li><li>Keep records of customer interactions, process customer accounts and file documents</li><li>Follow communication procedures, guidelines and policies</li><li>Take the extra mile to engage customers</li></ul>Qualifications:<ul><li>Proven customer support experience or experience as a Customer Support.</li><li>Strong phone contact handling skills and active listening.</li><li>Familiarity with CRM systems and practices.</li><li>Customer orientation and ability to adapt/respond to different types of characters.</li><li>Excellent communication and presentation skills.</li><li>Ability to multi-task, prioritize, and manage time effectively.</li><li>At least 1 - 3 years' of relevant work experience.</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills.</li><li>Ability to multi-task, organize, and prioritize work.</li><li>Ability to commute to Phase-4, Bahria Town, Rawalpindi.</li></ul>Applicants must be willing to work in rotational shifts and must be able to commute to Bahria Town, Phase-4, RawalpindiJob Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs35,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Services Representative (CSR)

Veclar Technologies

About Veclar TechnologiesVeclar Technologies is seeking a results-driven Business Development Representative to join our team. We are looking for high-energy individuals with a compelling sales personality and a hunger for closing new business to drive sustainable financial growth.Salary &amp; Benefits<ul><li>Monthly Salary: 80,000 &ndash; 150,000 PKR</li><li>Bonuses: Daily cash, monthly, performance, and referral bonuses</li><li>Leave: Annual paid leaves</li><li>Type: Full-time, Office-based (Night Shift)</li></ul>Responsibilities<ul><li>Conduct proactive outreach via phone, text, and email to identify and filter prospects.</li><li>Present and sell company services using persuasive arguments and tailored solutions.</li><li>Establish and maintain positive client relationships to ensure long-term growth.</li><li>Collaborate with team members to meet and exceed revenue targets.</li><li>Provide customer feedback to support teams to improve service delivery.</li></ul>Requirements<ul><li>Experience: 0.5 to 2 years in Sales or Call Center environments.</li><li>Communication: Excellent written and verbal skills (US accent required).</li><li>Technical Skills: Familiarity with CRM practices and sales negotiation.</li><li>Soft Skills: Strong time management, organization, and active listening skills.</li></ul>Hiring Process<ul><li>Resume Screening: Initial qualification match.</li><li>Interview: Assessment of technical qualifications and role suitability.</li><li>Three-Week Training: Comprehensive program to ensure a strong foundation for success.</li></ul>For more information about the role: https://drive.google.com/file/d/1pmXype74UUoIoZbkovLdcz6gFAMX-QqN/view?usp=sharingHow to ApplyInterested candidates who meet the requirements are encouraged to apply via the following channels:<ul><li>Email: Send your updated CV to hr@veclartechnologies.com</li><li>WhatsApp: Submit your resume to 0332-5755577 or 0331-5741557</li></ul>Please ensure your contact details are up to date for the initial screening call.Pay: Rs80,000.00 - Rs150,000.00 per monthWork Location: In person

Business Development Representative (Night Shift)

Explore 91+ Client service representative in Rawalpindi this May. Find roles across top companies and apply now to boost your career.