customer relationship associate Jobs in Rawalpindi

customer relationship associate

call center agents

call center csr (night shift) Jobs in Rawalpindi

call center csr (night shift)

call centre representative Jobs in Rawalpindi

call centre representative

client success associate Jobs in Rawalpindi

client success associate

client service representative

RMRSCO (PVT) LTD

Position: Customer Service Representative (CSR) Location: Wallayat Complex Bahria Town Phase 7 , Rawalpindi Salary: 30,000 to 40,000 (Based on Interview) Lunch: From Company Education Requirement: Intermediate Experience: One YearRequirements:<ul><li>Receive inbound calls from clients and provide correct project-related information.</li><li>Maintain a professional and courteous communication style at all times.</li><li>Accurately record caller details and inquiries in the system.</li><li>Ensure prompt follow-up and escalate queries to the concerned department if required.</li><li>Deliver excellent customer experience by addressing all information-related concerns.</li></ul>Skills Required:<ul><li>Strong verbal communication and active listening skills.</li><li>Prior experience in a call center or customer service role will be an advantage.</li><li>Ability to multitask and work efficiently in a fast-paced environment.</li><li>Proficiency in MS Office and basic computer operations.</li></ul>Benefits:<ul><li>Attractive Salary</li><li>Lunch from company</li></ul>Join our friendly and professional team in a growing organization!Apply now and start your career in a dynamic work environmentApplication Process:Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to hr@rmrsco.com..Note: Only shortlisted candidates will be contacted for an interviewJob Type: Full-timePay: Rs30,000.00 - Rs40,000.00 per monthAbility to commute/relocate:<ul><li>Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Intermediate (Preferred)</li></ul>Work Location: In person

Customer Service Representative (CSR)

iMart Stencils

We are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative (CSR). This opportunity is ideal for individuals looking to gain valuable experience in customer service and make a positive impact within a dynamic work environment.Responsibilities:<ul><li>Customer Interaction:</li><li>Engage with customers through various channels, including phone, email, and chat.</li><li>Address customer inquiries, concerns, and provide information about products or services.</li><li>Problem Resolution:</li><li>Assist in resolving customer issues and complaints in a timely and efficient manner.</li><li>Collaborate with team members to find effective solutions.</li><li>Documentation:</li><li>Maintain accurate and detailed records of customer interactions and transactions.</li><li>Prepare reports summarising customer feedback and common concerns.</li><li>Product/Service Knowledge:</li><li>Acquire a comprehensive understanding of our products or services to effectively assist customers.</li><li>Team Collaboration:</li><li>Collaborate with team members to ensure a consistent and positive customer experience.</li><li>Share insights and feedback to contribute to continuous improvement.</li></ul>Qualifications:<ul><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities.</li><li>Ability to work collaboratively in a team-oriented environment.</li><li>Basic computer skills and proficiency in MS Office applications.</li></ul>Requirements:<ul><li>Currently enrolled in a relevant academic program</li><li>Eagerness to learn and contribute to a positive customer experience.</li></ul>How to Apply:Interested candidates are encouraged to submit their resume and a brief cover letter detailing their interest and suitability for the position. Please email your application to sunyshahzad@gmail.com.Note<ul><li>Only shortlisted candidates will be contacted for further consideration.</li></ul>Job Type: Full-timePay: Rs20,000.00 - Rs30,000.00 per monthWork Location: In person

Urgently Female CSR Required

Wisesolution

We are seeking motivated and dedicated male candidates to join our dynamic team for a prestigious American project. This is an excellent opportunity for individuals who thrive in a night-shift environment and are looking to build a stable career with a competitive compensation package. You will be an integral part of a team ensuring seamless operations and delivering exceptional quality for our international client.What We Offer:Fixed and Competitive Base SalaryHandsome Performance BonusesCareer GrowthComprehensive TrainingProfessional EnvironmentJob Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer service representative

Think Higher Consultants

We are looking for a Customer Service Officer to join our team. The ideal candidate will provide administrative support to ensure smooth office operations, including coordinating activities, managing correspondence, and supporting the team with clerical tasks. The role requires strong communication skills, proficiency in MS Word, and a minimum of two years of relevant experience.Key Responsibilities:<ul><li>Provide general administrative and clerical support such as mailing, scanning, and copying documents.</li><li>Take regular follow-ups from clients and ensure timely communication and response to their queries.</li><li>Prepare, manage, and file official documents and reports using MS Word.</li><li>Assist in the planning and execution of office activities, meetings, and events.</li><li>Handle incoming calls, emails, and other communications professionally and promptly.</li><li>Maintain accurate records of office expenses, client interactions, and other important documentation.</li><li>Support team members in day-to-day tasks, including managing appointments, schedules, and travel arrangements.</li><li>Assist in the on boarding process for new employees, including preparing necessary documentation and coordinating orientation sessions.</li><li>Manage office supplies and inventory, ensuring that the office is stocked with necessary materials.</li><li>Coordinate with vendors and service providers for office maintenance and supplies.</li><li>Assist in the preparation of reports and presentations for management.</li></ul>Qualifications:<ul><li>Bachelor's degree in Education or a related field.</li><li>Minimum of 2 years of experience in a similar administrative role.</li><li>Proficiency in MS Word and other MS Office applications.</li><li>Excellent verbal and written communication skills.</li><li>Strong organisational and time management skills.</li><li>Attention to detail and the ability to multitask effectively.</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

CSR - Customer Service Representative

Smart Connect Communications

Join Smart Connect Communications &ndash; A Leading UK-Based Taxi Service Provider!Location: Office-based &ndash; Satellite Town, Rawalpindi Job Type: Full-time (In-person) Work Schedule: 6 days a week, rotational day and night shifts (9 hours per shift, including 1-hour break) Contract: Minimum 1-year commitment requiredAbout UsSmart Connect Communications is a well-established and reputable UK-based taxi service provider. As we continue to expand our operations, we are looking for English-speaking Customer Service Representatives to join our dynamic team in Rawalpindi. This is a great opportunity to work in a fast-paced, international environment.Key Responsibilities<ul><li>Handle inbound customer calls professionally and efficiently</li><li>Communicate with customers via live chat to provide quotes and book rides</li><li>Respond to customer inquiries via email</li><li>Manage bookings across all channels (calls, chats, and emails), including payment processing</li><li>Dispatch rides promptly to available drivers</li></ul>Requirements<ul><li>Minimum 1 years of experience in a call center environment</li><li>Excellent spoken and written English</li><li>Strong customer-oriented attitude and professional behavior</li><li>Willingness to work rotational shifts (day/night)</li><li>Minimum 2-year contract commitment</li></ul>Compensation &amp; Benefits<ul><li>Salary: PKR 60,000 &ndash; 85,000 (based on experience and skills)</li><li>Bonuses:</li><li>Punctuality Bonus: PKR 3,000/month</li><li>Performance Bonus: PKR 3,000/month</li><li>Additional target-based incentives</li></ul>Additional Details<ul><li>Application Question:</li><li>Are you happy to sign a minimum 2-year contract?</li><li>Experience Required:</li><li>Customer Service: Minimum 1 year (Required)</li><li>Language Requirement:</li><li>English (Fluent &ndash; spoken and written)</li><li>Work Location:</li><li>In-person (Satellite Town, Rawalpindi)</li></ul>Ready to Join Us?If you meet the criteria and are excited to be part of a growing, international company &mdash; we&rsquo;d love to hear from you!Job Types: Full-time, Contract Contract length: 12 monthsPay: Rs60,000.00 - Rs85,000.00 per monthWork Location: In person

Customer Service Representative (English)

AKY Services Pvt. Ltd

P-Tech is Hiring!Position: Call Center Customer Sales Representative (CSR) &ndash; Night ShiftSalary: Starting from PKR 30,000/-About the Role:P-Tech is looking for passionate and goal-driven individuals to join our dynamic call center team as CSRs. In this role, you&rsquo;ll engage with clients over the phone, manage outbound calls, provide accurate information, and deliver top-notch customer service. It&rsquo;s a fantastic opportunity for freshers who want to kickstart their career in sales and customer support.Key Responsibilities:<ul><li>Make outbound calls to promote P-Tech products and services.</li><li>Understand customer needs, provide clear and accurate information.</li><li>Log customer details and interactions into the system.</li><li>Upsell/recommend services where appropriate.</li><li>Maintain a positive and professional attitude while building client relationships.</li></ul>Requirements:<ul><li>Minimum qualification: High school diploma or equivalent.</li><li>Must be 18 years or older.</li><li>Excellent verbal and written communication skills.</li><li>Strong listening and problem-solving abilities.</li><li>Eager to learn and adapt quickly.</li><li>Basic computer knowledge and typing skills.</li></ul>What We Offer:<ul><li>Competitive salary and performance-based incentives.</li><li>Paid training to set you up for success.</li><li>Career growth and advancement opportunities.</li><li>A supportive, energetic, and fast-paced environment.</li></ul>How to Apply:Contact HR: 0333 9739861At P-Tech, we value diversity and are proud to be an equal-opportunity employer.Job Type: Full-timePay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Call Center Night Shift (Freshers can Apply!)

WEBDOC Medical Complex Kahuta

Customer Service Representative (CSR)Position Title: Customer Service Representative (CSR)Department: Customer Support / Call CenterReporting To: Team Lead / SupervisorShift Timing: 9:00 AM to 5:00 PM OR 1:00 PM to 9:00 PMGeneral Duties:<ul><li>Inbound Calls Handling</li></ul>Attend incoming calls from telecom numbers and provide accurate information.Respond to customer queries promptly and professionally.Guide customers regarding available services, packages, and benefits.<ul><li>Insurance Services</li></ul>Provide information to customers regarding insurance products and services.Handle queries related to claims, policy details, and coverage.Record customer interest and forward leads to the concerned department if required.<ul><li>Customer Assistance</li></ul>Listen actively to customer concerns and resolve issues effectively.Maintain politeness and professionalism during all interactions.Escalate unresolved issues to the supervisor/manager.<ul><li>Call Documentation</li></ul>Log all customer interactions in the system (CRM/Database).Ensure correct categorization of calls (service inquiry, insurance inquiry, complaint, etc.).Maintain daily call records and report to the team lead.<ul><li>Service Quality</li></ul>Follow company protocols, scripts, and compliance guidelines.Ensure timely response within defined service levels.Maintain high-quality customer interaction standards.<ul><li>Team Support</li></ul>Coordinate with fellow CSRs and team leads for smooth operations.Participate in training sessions to stay updated on services and policies.Provide feedback for improving customer service processes.&#9989; Key Skills Required:Excellent communication skills (verbal &amp; listening).Patience, empathy, and problem-solving ability.Basic knowledge of telecom and insurance products.Ability to work under pressure and handle high call volume.Job Location: WEBDOC Head Office, Bahria Town Phase 7, IslamabadJob Type: Full-timeApplication Question(s):<ul><li>Will you be able to reliably commute to Bahria Town Phase 7, Rawalpindi for this job?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Work Location: In person

Call Centre Representative

Explore 148+ Client service representative in Rawalpindi this September. Find roles across top companies and apply now to boost your career.