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(usa) exterior services technician, dot operator - ds Jobs in Norfolk

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accounting integrations specialist

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customer service associate - temporary

client service specialist

Integrity Marketing Group

<div>Client Service Specialist
Retirement Plan Consultants
Norfolk, Nebraska
About Retirement Plan Consultants
Retirement Plan Consultants, a partner with Integrity Marketing Group, has been in Downtown Norfolk, Nebraska since 2008. Our office services over 1,800 plans and 17,500 participants for companies across the United States. We are focused on providing a customized plan to assist participants on their way to retirement and in doing so, have established an outstanding reputation for quality service.
We believe in the growth of our employees and provide opportunity for advancement by providing the training and education needed to be successful. Retirement Plan Consultants offers big-city careers while encouraging community engagement and work/life balance. We are looking for individuals who fit our workplace culture and take pride in having a &ldquo;service personality&rdquo; with expert knowledge.
Job Summary
We are seeking a highly motivated and customer-oriented individual to join our team as a Client Service Specialist. In this role, you will be the first point of contact for our valued clients, providing exceptional service and support. The ideal candidate possesses excellent communication skills, both verbal and written, along with a proactive and solution-oriented mindset. You should have a strong attention to detail, the ability to multitask, and a genuine passion for helping others. If you thrive in a fast-paced environment, enjoy building relationships, and are committed to delivering exceptional client service, we would love to hear from you!
Primary Responsibilities:<ul><li>
Deliver exceptional service and resolve customer issues effectively via phone and email interactions.</li><li>
Receive and process client level requests and forms; reviewing for accuracy and quickly resolving issues with participants as they arise.</li><li>
Handling and de-escalating challenging industry questions while maintaining professionalism and composure.</li><li>
Assist participants with technical issues regarding the website, app or our forms.</li><li>
Review and update internal processes based on client feedback.</li><li>
Keen attention to detail in managing client information, processing requests, and ensuring accuracy in all interactions.</li><li>
Keep up to date with the changing landscape of the industry through scheduled webinars, trainings and team meetings.</li></ul>
Primary Skills &amp; Requirements:
<ul><li>Communication Skills: Ability to communicate with customers clearly and effectively, both verbally and in email.</li><li>
Problem-Solving Skills: Capability to handle and resolve customer issues or complaints efficiently and professionally.</li><li>
Patience and Empathy: Being patient and understanding, especially when dealing with frustrated or upset customers.</li><li>
Basic Computer Skills: Familiarity with using computers, including navigating office software, and handling email and other digital communication tools.</li><li>
Attention to Detail: Being meticulous in handling customer requests and maintaining accurate records.</li><li>
Positive Attitude: A friendly and upbeat demeanor can enhance customer interactions and contribute to a better customer experience.</li></ul>
Benefits Available<ul><li>
Medical/Dental/Vision Insurance</li><li>
401(k) Retirement Plan</li><li>
Paid Holidays</li><li>
PTO</li><li>
Community Service PTO</li><li>
FSA/HSA</li><li>
Life Insurance</li><li>
Short-Term and Long-Term Disability</li></ul>
About Integrity
Integrity is one of the nation&rsquo;s leading independent distributors of life, health and wealth insurance products. With a strong insurtech focus, we embrace a broad and innovative approach to serving agents and clients alike. Integrity is driven by a singular purpose: to help people protect their life, health and wealth so they can prepare for the good days ahead.
Integrity offers you the opportunity to start a career in a family-like environment that is rewarding and cutting edge. Why? Because we put our people first! At Integrity, you can start a new career path at company you&rsquo;ll love, and we&rsquo;ll love you back. We&rsquo;re proud of the work we do and the culture we&rsquo;ve built, where we celebrate your hard work and support you daily. Joining us means being part of a hyper-growth company with tons of professional opportunities for you to accelerate your career. Integrity offers our people a competitive compensation package, including benefits that make work more fun and give you and your family peace of mind.
Headquartered in Dallas, Texas, Integrity is committed to meeting Americans wherever they are &mdash; in person, over the phone or online. Integrity&rsquo;s employees support hundreds of thousands of independent agents who serve the needs of millions of clients nationwide. For more information, visit Integrity.com.
Integrity, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity, LLC will provide reasonable accommodations for qualified individuals with disabilities.</div>

Client Service Specialist

Yellow Dog Software

<div>Accounting Integrations Specialist
Role Overview &amp; Expectations
Yellow Dog Software, the leader in inventory management software solutions, is hiring an Accounting Integrations Specialist to join our team in our Norfolk, VA office. Yellow Dog is trusted by leading hospitality organizations including resorts, casinos, universities, stadiums, restaurants, and entertainment venues. The platform integrates with hundreds of point-of-sale, accounting, and operational systems to streamline workflows and provide organizations with real-time visibility and control over their inventory.
The Accounting Integrations Specialist will be responsible for executing integration installations for new and existing clients in accordance with documented processes and product specifications.
This role ensures seamless client onboarding, accurate system configuration, and successful integration outcomes. Qualified candidates must be confident presenting virtually to a wide variety of clients. This person will serve as a trusted expert who can clearly articulate technical solutions and guide clients consultatively through complex concepts. Working hours and location for this role will be 8:30-5:00 in our HQ office.
Daily Responsibilities Include:
Ticket Review &amp; Triage<ul><li>
Reviewing and triaging newly assigned tickets daily.</li><li>
Reviewing customer or third-party responses received overnight.</li><li>
Prioritizing tickets based on:<ul><li>
Urgency of response</li><li>
Go-live date and due date</li></ul></li><li>
Prioritizing tickets with go-live dates within three weeks to ensure timely testing and completion.</li><li>
Contacting clients within 24 hours of receiving a new ticket to maintain project momentum.</li><li>
Responding to all client communications within 48 hours.</li></ul>
Client Follow-Up &amp; Escalation<ul><li>
Engaging in timely follow up within 48 hours of the initial communication to maintain project momentum, including internal team members for visibility and optimal collaboration.</li><li>
Closing tickets as unresponsive after 48 hours, notifying Sales and Implementation Guides within 24 hours of the status.</li><li>
Requesting server access proactively to avoid delays.</li><li>
Facilitating immediate client contact by phone for clarification when necessary.</li><li>
Carefully managing and updating outlook calendars for optimal client engagement and team cohesion.</li></ul>
Ticket Completion &amp; Documentation<ul><li>
Closing tickets only after the workbook is fully completed and proof of success is attached.</li><li>
Submitting completed tickets for manager approval through the project management system.</li><li>
Timely notification of PMs and Guides once integrations are fully complete.</li></ul>
Escalation Management<ul><li>
Reviewing escalated tickets daily for updates from Product and Development teams.</li><li>
Updating installation tickets accordingly and communicate progress promptly to clients.</li><li>
Notifying leadership immediately for support and resource alignment in the event of urgent escalations.</li></ul>
Meeting Preparation &amp; Participation<ul><li>
Proactively prepare and present questions requiring assistance.</li><li>
Facilitating solution-orientated discussions about potential roadblocks, dependencies, or risks.</li><li>
Prompt notification of all stakeholders for urgent product-related issues.</li></ul>
Key Client Engagements
Ideal candidates will have a highly consultative and professional approach to every client interaction. You will be expected to confidently present to clients via Teams or Zoom, leading the client engagements as a trusted expert who can clearly articulate technical solutions and guide clients through complex concepts. Specific engagements include:
Kick-Off Calls<ul><li>
Establishing clear goals, scope, expectations, and milestone dates.</li><li>
Confirming client responsibilities and required deliverables.</li></ul>
Installation Calls<ul><li>
Leading structured, efficient installation sessions.</li><li>
Ensuring proper configuration, integration accuracy, and alignment with documented requirements.</li></ul>
Verification &amp; Validation<ul><li>
Confirming integrations meet client requirements and contractual expectations.</li><li>
Validating accuracy prior to go-live.</li><li>
Communicating completion clearly to both internal stakeholders and the client.</li></ul>
Documentation Responsibilities
Specialists may be required to review, refine, or create documentation related to integration processes.
You are expected to proactively engage appropriate internal resources to ensure documentation is accurate, current, and aligned with best practices. High-quality documentation is a critical component of our operational excellence.
Qualifications:<ul><li>
Strong working knowledge of accounting platforms, with a solid foundation in QuickBooks is preferred.</li><li>
Technical aptitude and systems orientation, including comfort working with databases, ERP platforms, integrations, and system configurations.</li><li>
Experience supporting or implementing software integrations, onboarding processes, or client system setups.</li><li>
Professional services or SaaS environment experience preferred, particularly in high-demand, client-facing roles.</li><li>
Coursework or degree in Accounting, Finance, Information Systems or related field preferred.</li></ul></div>

Accounting Integrations Specialist

Top Dog Walk

Weekday Daytime Schedule | W-2 Employee | Work Outdoors With AnimalsAre you someone who enjoys being active, working independently, and caring for animals responsibly?We are a professional pet care company looking for a dependable Dog Walker / Pet Care Specialist to join our team. This is not gig work like Rover or Wag &mdash; our walkers are W-2 employees with regular schedules, support from management, and long-term clients who rely on us.Our team members take pride in providing reliable, professional care for pets while their owners are at work or traveling.If you enjoy working independently, staying active, and building relationships with pets and their families, this can be an incredibly rewarding role.⸻What the Job Looks LikeYou will travel between client homes during the weekday daytime hours providing services such as:<ul><li>Dog Walking</li><li>Puppy visits and playtime</li><li>Cat care and feeding visits</li><li>Occasional pet sitting visits</li></ul>Walkers drive between homes on their daily route and use our app to send visit updates to clients.This role is independent and active, with most of your day spent outdoors caring for pets.⸻ScheduleThis position is ideal for someone who wants consistent weekday daytime work.Typical shift availability options:<ul><li>9am-2pm or</li><li>10am-3pm</li></ul>Additional details:<ul><li>15&ndash;25 hours per week</li><li>Monday&ndash;Friday daytime availability required</li><li>One weekend per month required</li><li>Must be comfortable working outdoors in all seasons</li></ul>⸻Compensation &amp; Perks<ul><li>$15.50 &ndash; $17 per hour all included (base pay, reliability bonus, tips)</li><li>Tips from clients</li><li>Paid drive time between visits</li><li>Attendance and Reliability Bonuses</li><li>W-2 employee position (not independent contractor)</li><li>Paid Pet First Aid / CPR certification</li><li>Supportive small team environment</li><li>Opportunities for growth and advancement</li></ul>⸻Who Thrives in This RoleOur best team members are people who: Are<ul><li>Reliable and punctual</li><li>Enjoy working independently </li><li>Love being active and outdoors</li><li>Take pride in responsibility and trust when entering client homes</li><li>Communicate clearly and professionally</li><li>Many of our walkers stay with us long-term because they enjoy the independence and the relationships they build with pets and clients.</li></ul>⸻This Job May Not Be a Fit IfThis role requires consistency and reliability for our clients.It may not be the right fit if you:<ul><li>Are looking for occasional or flexible gig work</li><li>Have frequent daytime schedule conflicts</li><li>Prefer working indoors or in a traditional office environment</li></ul>⸻Requirements:<ul><li>Reliable vehicle, valid driver&rsquo;s license, and insurance </li><li>Smartphone capable of using scheduling apps</li><li>Comfortable handling dogs that may pull on leash</li><li>Must be at least 18 years old</li><li>Must be able to commit to the position for at least 6 months</li></ul>⸻About UsOur mission is to provide dependable, loving care that pet parents can trust while they are at work or away.Our team is small, supportive, and passionate about animals⸻If you&rsquo;re looking for a rewarding, active job with animals and a team that values reliability and professionalism, we&rsquo;d love to hear from you.Apply today to join our teamJob Type: Part-timePay: $15.50 - $17.00 per hourBenefits:<ul><li>Employee discount</li><li>Flexible schedule</li><li>Referral program</li></ul>Application Question(s):<ul><li>Describe your experience working with pets or animals (volunteer or professional):</li><li>Please tell us why you would be a great addition to our team:</li><li>Is there anything that would prevent you from being able to care for little dogs, big dogs, small animals, or cats?*</li><li>Can you handle a large dog that pulls on the leash?</li><li>Where do you live in and how far are you willing to travel for work?</li><li>Are you available evenings? Are you available weekends?</li><li>What days and times are you available on a weekly basis to walk dogs and care for pets ? Please list all days/times</li><li>What is your email address?</li><li>What is your phone number?</li><li>Are you 18 or older?</li><li>What is your desired hourly pay?</li></ul>License/Certification:<ul><li>Valid driver license, car registration, and insurance? (Required)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Work Location: In person

Professional Dog Walker / Pet Care Specialist

Sentara Health

<div>
 
 City/State
 
 
 
 Norfolk, VA
 
 
 
 Work Shift
 
 
 
 Multiple shifts available
 
 
 
 Overview:
 
 
 
 
 
 Sentara is hiring a PRN/Flexi Pharmacy Technician II for our Outpatient Pharmacy "Meds to Beds" Program at Norfolk General Hospital in Norfolk, VA.
 
 
 
 
 
 Location:
 
 Norfolk General Hospital- Norfolk, VA
 
 
 
 Status:
 
 Flexi / PRN (8 hrs/week with opportunities to pick up additional hours)
 
 
 
 Shift:
 
 Rotating 8 hr Shifts
 
 
 
 Hours:
 
 8:45am-7:15pm
 
 
 
 Occasional Saturdays and Holidays
 
 
 
 Sentara To Home pharmacies are designed to help patients transition to home by assisting with medication needs before leaving the hospital. The program is designed to make the transition to home as simple and convenient as possible for patients and their families.
 
 
 At Sentara To Home, medications, home medical equipment, and other healthcare needs can be provided to be prepared after discharge.
 
 
 
 The Pharmacy Tech II : transition specialist that consults with patients about what they will need to have a successful recovery once leaving the hospital. Prior to the day of your discharge, the transition specialist will visit the patient's hospital room to discuss medication needs and self-care requirements. The transition specialist pharmacy technician will arrange for these purchases and coordinate any payment transactions at the bedside and discharge medications and home medical equipment can be delivered to the hospital room before leaving.
 
 
 
 
 The pharmacy tech performs the technician responsibilities in specialized areas of pharmacy practice under the direct supervision of a licensed pharmacist or licensed independent practitioner.
 
 
 
 <ul>
 <li>
 Demonstrates advanced technical skills and ownership of the work area
 </li>
 <li>
 Demonstrates the ability to competently work independently in defined specialized areas of pharmacy practice
 </li>
 <li>
 Training in an advanced Specialist Pharmacy Technician job functions
 </li>
 <li>
 Assumes local and/or system responsibility for assigned tasks related to advanced specialist job positions
 </li>
 <li>
 Participates in the training of new employees
 </li>
 <li>
 Fills and delivers medications under the supervision of a licensed pharmacist/licensed independent practitioner as required by specialty position
 </li>
 <li>
 Ensures adequate supplies are available for continuous patient care
 </li>
 <li>
 Triages and escalates any questions or issues outside the pharmacy technician's scope of practice as needed
 </li>
 <li>
 Uses appropriate systems for processing patient information
 </li>
 <li>
 Ensures quality assurance is maintained according to departmental and legal requirements
 </li>
 <li>
 Operates pharmacy equipment appropriately
 </li>
 <li>
 Training in an advanced Specialist Pharmacy Technician job functions
 </li>
 <li>
 In addition to the above job responsibilities, other duties may be assigned.
 </li>
 <li>
 A pharmacy technician license is required in the state of practice.
 
 
 
 </li>
 </ul>
 
 Education
 
 
 
 <ul>
 <li>
 High School Diploma or Equivalent
 
 
 
 </li>
 </ul>
 
 Certification/Licensure
 
 
 
 <ul>
 <li>
 Virginia Pharmacy Tech License (Required)
 </li>
 <li>
 CPhT License (Received through the NHA or PTCB) (Required)
 
 
 
 </li>
 </ul>
 
 Experience
 
 
 
 <ul>
 <li>
 2 Years Pharmacy Experience (Required)
 </li>
 <li>
 Transition Care Coordination, Case Management, Discharge Planning, Meds to Beds, Pharmacy to Home experience (Preferred)
 
 
 
 </li>
 </ul>
 Keywords: Pharmacy Tech, PTCB, NHA, Medication, Inpatient, Pharmacy, Pharmacy Technician, Compounding, Epic, Hospital, Retail Pharmacy, Meds to Beds, Outpatient, consult, prior authorization, Rx, , Sentara to home, transition specialist, medication therapy management, home health care, discharge planning, case management, care coordination, LinkedIn, Monster, Indeed, Talroo-Allied Health
 
 
 
 Benefits: Caring For Your Family and Your Career
 
 
 
 <ul>
 <li>
 Medical, Dental, Vision plans
 </li>
 <li>
 Adoption, Fertility and Surrogacy Reimbursement up to $10,000
 </li>
 <li>
 Paid Time Off and Sick Leave
 </li>
 <li>
 Paid Parental &amp; Family Caregiver Leave
 </li>
 <li>
 Emergency Backup Care
 </li>
 <li>
 Long-Term, Short-Term Disability, and Critical Illness plans
 </li>
 <li>
 Life Insurance
 </li>
 <li>
 401k/403B with Employer Match
 </li>
 <li>
 Tuition Assistance &ndash; $5,250/year and discounted educational opportunities through Guild Education
 </li>
 <li>
 Student Debt Pay Down &ndash; $10,000
 </li>
 <li>
 Reimbursement for certifications and free access to complete CEUs and professional development
 </li>
 <li>
 Pet Insurance
 </li>
 <li>
 Legal Resources Plan
 </li>
 <li>
 Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
 
 
 
 </li>
 </ul>
 Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!
 
 
 
 Sentara Norfolk General Hospital
 
 , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.
 
 
 In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women&rsquo;s health, including a state-of-the-art neonatal intensive care unit.
 
 
 
 Sentara Health is an equal opportunity employer
 
 and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
 
 
 In support of our mission &ldquo;to improve health every day,&rdquo; this is a tobacco-free environment.
 
 
 
 For positions that are available as remote work,
 
 
 Sentara Health employs associates in the following states:
 
 
 
 Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.
 
 
</div>

Pharmacy Technician II - Outpatient (Flexi/PRN)

Truist

<div>The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.
Need Help?
If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).
Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)<h3 class="jobSectionHeader">
Please review the following job description:</h3>
Responsible for providing an industry leading client service experience both in person and on the phone through the development and expansion of new and existing client relationships. Provides financial solutions that meet client needs based on consultative conversations and referrals to other business partners for additional business growth opportunities. Will be cross trained to perform required teller duties as needed.
ESSENTIAL DUTIES AND RESPONSIBILITIES 
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor to include teller transactions, which are not mentioned below. Specific activities may change from time to time. 
1. Exercises advanced proficiency with routine client maintenance requests, problem resolution and advanced sales functions regarding deposit, credit, convenience and other product and service lines. 
2. Contributes to meeting or exceeding client service as well as individual and branch sales targets by offering products and services with a focus on developing, expanding and retaining relationships. 
3. Supports team sales process by conducting consultative conversations and acting upon or referring more complex client needs or financial goals to other internal specialists. 
4. Participates fully in all components of the established Truist Retail Community Bank Leadership Routines 
5. Commits to advancing individual knowledge of sales techniques and product knowledge to better serve consumer and business clients by attending sales, service and product knowledge meetings, applicable training classes and web-based learning. 
6. Advises on consumer lending options and takes loan applications. 
7. Adheres to internal controls, operational procedures and risk management policies. Stays informed of all changes in policies and procedures to ensure compliance with current guidelines. 
8. Ensures a consistent client service experience by engaging clients with smiling, courteous conversation while conducting transactions and uncovering needs. This may include handling teller transactions and sharing responsibility for greeting clients and helping them navigate within the branch. 
QUALIFICATIONS 
Required Qualifications: 
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 
1. High school diploma or equivalent education 
2. 2 years of client sales and service experience 
3. Experience with sourcing and prospecting for new clients and client relationship building 
4. Excellent interpersonal and communication skills, including a desire to interact with clients and prospects 
5. Demonstrated proficiency in basic computer applications, such as Microsoft Office 
6. Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment in this role, including new or transfer of registration and applicable NMLS background check which includes meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must also meet ongoing regulatory requirements 
7. Ability to multi-task under time constraints 
8. Ability to travel to accommodate temporary staffing needs as required to include temporary assignment or locale changes 
9. Ability to work weekends and/or extended hours with occasional travel and overnights may be included
Preferred Qualifications: 
1. Associate&rsquo;s degree or higher 
2. Demonstrated ability to handle multiple priorities under time constraints 
3. Excellent verbal and written communication skills 
4. Ability to respond in a professional manner with a high level of service quality 
5. Experience with discussing, recommending and selling various deposit, credit and retirement products to consumer and small business clients 
6. Demonstrated ability in meeting or exceeding sales goals 
7. General understanding of bank operations, policies and procedures
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist&rsquo;s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist&rsquo;s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
EEO is the Law E-Verify IER Right to Work</div>

Relationship Banker or Senior Relationship Banker - Ghent

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson &amp; Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson &amp; Johnson, we respect the diversity and dignity of our employees and recognize their merit.
Job Function:
MedTech Sales
Job Sub Function:
Technical Sales - MedTech (Commission)
Job Category:
Professional
All Job Posting Locations:
Norfolk, Virginia, United States
Job Description:
We are searching for the best talent for Sr. Ultrasound Clinical Account Specialist located in Norfolk, VA territory.
About Cardiovascular
Fueled by innovation at the intersection of biology and technology, we&rsquo;re developing the next generation of smarter, less invasive, more personalized treatments.
Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that&rsquo;s reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients.
Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech
The Ultrasound Clinical Account Specialist (ULS CAS) is accountable to provide technical and clinical product support to health care providers including Electrophysiology (EP) physicians, Interventional Cardiologists (IC) and laboratory staff for electrophysiology diagnostic and therapeutic catheters and systems &ndash; with an emphasis on the AcuNav&trade; and SOUNDSTAR&trade; catheters - to enable practitioners to perform advanced cardiac ablation and interventional procedures respectively.
The CAS is responsible to build and maintain mutually beneficial relationships with physicians &amp; EP laboratory staff in order to identify and foster interest in new products or product indications to grow and develop the company&rsquo;s product and technology utilization. The ULS CAS directly partners with a Regional Business Director, Territory Managers, EP CAS, Field Service Engineers and Field Management to ensure alignment and coordination of activities to meet business objectives.
As the Ultrasound Clinical Account Specialist, you will:
<ul><li>Provide expert clinical product and technical assistance and training to EP/IC physicians and staff on the effective use of AcuNav&trade; and SOUNDSTAR&trade; catheters in EP and IC procedures.
</li><li>Provide expert clinical product and technical assistance and training to physicians and EP Lab Staff on the effective use of electrophysiology systems and catheter equipment (e.g., The CARTO&reg; System and appropriate software modules including CARTOSOUND &trade;, CARTOMERGE&trade; and the Stockert RF generator) during case procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
</li><li>Educate customers on all electrophysiology products to optimize effective usage by providing technical and clinical information and in-service training. Shares best practices to increase value for customers.
</li><li>Use consultative selling techniques to identify potential sales opportunities within the account.
</li><li>Create awareness of electrophysiology solutions and facilitates Territory Sales Manager (TM) contact with the key decision makers to drive incremental business.
</li><li>Maximize customer case support capability through proper planning and scheduling techniques.
</li><li>Drive collaboration and maintains consistent, open lines of communication across the assigned responsibilities with internal partners including regional teams/Pods (i.e. TMs, EP CAS and other ULS CAS), as well as support personnel (i.e. Marketing, FSE, RBD).
</li><li>Drive collaboration and maintain consistent, open lines of communication with external partners.
</li><li>Develop and share best practices with US Field Sales and Service colleagues and internal partners and develop and grow mutually beneficial customer relationships within and beyond the EP/IC lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
</li><li>Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
</li><li>Prioritize and appropriately respond to requests in a high stress environment and maintain composure and problem-solving focus during stressful interactions.
</li><li>Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during session.
</li><li>Provide mentoring for new electrophysiology commercial team members as requested.
</li><li>Perform other duties assigned as needed.
</li></ul>Required Qualifications:
<ul><li>A minimum of a bachelor's degree, or 4 years of relevant professional work/military experience
</li><li>A minimum of 2 years of experience in clinical echocardiography lab
</li><li>Must have and maintain certification as a Registered Cardiac Sonographer (RCS) or as a Registered Diagnostic Cardiac Sonographer (RDCS) in adult or pediatric echocardiography.
</li><li>Must have and maintain advanced clinical ultrasound and echocardiography knowledge of technology, advancements and the business landscape.
</li><li>Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
</li><li>A valid driver's license issued in the United States
</li><li>Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
</li><li>Maintain clinical knowledge of healthcare industry, disease states, and therapeutic and institutional trends.
</li><li>The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally, sometimes on short notice.
</li><li>Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
</li><li>May be required to lift up to 60 lbs.
</li></ul>Strongly Preferred:
<ul><li>Electrophysiology/Cath Lab or EP/Cardiovascular Device Industry experience.
</li><li>Maintaining at least one of the following industry certifications &ndash; CEPS (IBHRE), RCES/RCIS
</li><li>Experience working with highly complex technical systems and/or working in a critical patient care setting.
</li><li>Effective and timely communicator with co-workers and all levels of patient care team.
</li><li>Self-starter who performs well with autonomy and can be flexible in a dynamic work environment.
</li><li>Problem solver who can think critically in high pressure environments.
</li><li>Receptive to constructive feedback and collaborates and works well in team environment.
</li><li>Able to take large amounts of data and translate information into actionable insights
</li><li>Hunger for learning and building new skills
</li></ul>Johnson &amp; Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson &amp; Johnson is committed to providing an interview process that is inclusive of our applicants&rsquo; needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers , internal employees contact AskGS to be directed to your accommodation resource. 
 
At Johnson &amp; Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time. 
Here&rsquo;s What You Can Expect<ul><li>
Application review: We&rsquo;ll carefully review your CV to see how your skills and experience align with the role.</li><li>
Getting to know you: If there&rsquo;s a good match, you&rsquo;ll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.</li><li>
Interviews with the team: If you move forward, you&rsquo;ll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.</li><li>
Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.</li><li>
Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.</li></ul> 
At the end of the process, we&rsquo;ll also invite you to share feedback in a short survey &mdash; your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson &amp; Johnson. We&rsquo;re excited to learn more about you and wish you the best of luck in the process! #RPONA
Required Skills:
Preferred Skills:
Business Behavior, Customer Centricity, Customer Effort Score, Execution Focus, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection</div>

Sr. Ultrasound Clinical Account Specialist – Cardiac Sonographer (Norfolk, VA) - Johnson and Johnson MedTech - Electrophysiolog

Insurance Office of America

<div>Description
Job Description:
Title: Account Manager - Commercial Lines
Work Mode: Fully remote for EST/CST based candidates | Location/Supporting: Cherry Hill, NJ| Book Focus: Real Estate, Habitational, Property, Hotels 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 
About the Role: Manage an assigned book of business, ensuring account retention and supporting new business. Coordinate day-to-day administrative and customer service activities, resolving complex issues, and ensuring no errors or omissions. 
 
Key Responsibilities:<ul><li>
Technical Competence: Maintain technical competence and industry expertise.</li><li>
Team Leadership: Direct daily activities of the account management team.</li><li>
Customer Service: Handle customer service requests, policy administration, billing, claims, and coverage analysis.</li><li>
Policy Management: Manage policy expirations and renewals.</li><li>
Renewal Process: Conduct client research, prepare submissions, negotiate coverages, and present proposals.</li><li>
Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances.</li><li>
System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness.</li><li>
Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion.</li><li>
Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues.</li><li>
Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests.</li><li>
Policy Compliance: Stay updated on company policies and procedures.</li><li>
Continuous Improvement: Seek and adopt best practices to improve individual and team performance.</li><li>
Champion IOA Values: Demonstrate integrity and leadership.</li></ul> 
 
Ideal Candidate Qualifications:<ul><li>
3+ years of account management experience, or 5+ years in the insurance industry</li><li>
Thorough knowledge of insurance brokerage and client needs</li><li>
Required active licensing; professional designation (CIC or equivalent) preferred</li><li>
Strong analytical, problem-solving, and decision-making skills</li><li>
Exceptional customer service, communication, multitasking, and organizational skills</li><li>
Proficiency in MS Office (Outlook, Word, Excel)</li><li>
High School Diploma (or equivalent)</li></ul> 
 
What We Offer:<ul><li>
Competitive salaries and bonus potential</li><li>
Company-paid health insurance</li><li>
Paid holidays, vacations, and sick time</li><li>
401K with employer match</li><li>
Professional growth and career progression opportunities</li><li>
Respectful culture and work/family life balance</li><li>
Community service commitment</li><li>
Supportive teammates and a rewarding work environment</li></ul> 
 
What to Expect (Application Process):<ul><li>
30-Minute Phone Screen, Online Assessments, and Interview(s)</li></ul>
Salary Range
The expected pay range for this position is $70,000 to $85,000 per year, depending on experience, relevant skills, and geographic location.
Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</div>

Account Manager - Commercial Lines (Real Estate, Habitational, Hotels)

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