general education specialist/ pre-nursing tutor

information technology cybersecurity specialist (infosec) with security clearance

information technology specialist (infosec) with security clearance

student health and counseling intake specialist

2026-2027 director of libraries and innovation

advanced practice provider- urgent care- wards corner

billing specialist-commercial Jobs in Norfolk

billing specialist-commercial

general education specialist/ pre-nursing tutor Jobs in Norfolk

information technology cybersecurity specialist (infosec) with security clearance Jobs in Norfolk

information technology specialist (infosec) with security clearance Jobs in Norfolk

student health and counseling intake specialist Jobs in Norfolk

accounting integrations specialist

Yellow Dog Software

<div><p><b>Accounting </b><b>Integrations Specialist
</b></p><p><b>Role Overview &amp; Expectations</b></p><p>
Yellow Dog Software, the leader in inventory management software solutions, is hiring an Accounting Integrations Specialist to join our team in our Norfolk, VA office. Yellow Dog is trusted by leading hospitality organizations including resorts, casinos, universities, stadiums, restaurants, and entertainment venues. The platform integrates with hundreds of point-of-sale, accounting, and operational systems to streamline workflows and provide organizations with real-time visibility and control over their inventory.</p><p>
The Accounting Integrations Specialist will be responsible for executing integration installations for new and existing clients in accordance with documented processes and product specifications.</p><p>
This role ensures seamless client onboarding, accurate system configuration, and successful integration outcomes. Qualified candidates must be confident presenting virtually to a wide variety of clients. This person will serve as a trusted expert who can clearly articulate technical solutions and guide clients consultatively through complex concepts. Working hours and location for this role will be 8:30-5:00 in our HQ office.</p><p><b>
Daily Responsibilities Include:</b></p><p><b>
Ticket Review &amp; Triage</b></p><ul><li>
Reviewing and triaging newly assigned tickets daily.</li><li>
Reviewing customer or third-party responses received overnight.</li><li>
Prioritizing tickets based on:<ul><li>
Urgency of response</li><li>
Go-live date and due date</li></ul></li><li>
Prioritizing tickets with go-live dates within three weeks to ensure timely testing and completion.</li><li>
Contacting clients within 24 hours of receiving a new ticket to maintain project momentum.</li><li>
Responding to all client communications within 48 hours.</li></ul><p><b>
Client Follow-Up &amp; Escalation</b></p><ul><li>
Engaging in timely follow up within 48 hours of the initial communication to maintain project momentum, including internal team members for visibility and optimal collaboration.</li><li>
Closing tickets as unresponsive after 48 hours, notifying Sales and Implementation Guides within 24 hours of the status.</li><li>
Requesting server access proactively to avoid delays.</li><li>
Facilitating immediate client contact by phone for clarification when necessary.</li><li>
Carefully managing and updating outlook calendars for optimal client engagement and team cohesion.</li></ul><p><b>
Ticket Completion &amp; Documentation</b></p><ul><li>
Closing tickets only after the workbook is fully completed and proof of success is attached.</li><li>
Submitting completed tickets for manager approval through the project management system.</li><li>
Timely notification of PMs and Guides once integrations are fully complete.</li></ul><p><b>
Escalation Management</b></p><ul><li>
Reviewing escalated tickets daily for updates from Product and Development teams.</li><li>
Updating installation tickets accordingly and communicate progress promptly to clients.</li><li>
Notifying leadership immediately for support and resource alignment in the event of urgent escalations.</li></ul><p><b>
Meeting Preparation &amp; Participation</b></p><ul><li>
Proactively prepare and present questions requiring assistance.</li><li>
Facilitating solution-orientated discussions about potential roadblocks, dependencies, or risks.</li><li>
Prompt notification of all stakeholders for urgent product-related issues.</li></ul><p><b>
Key Client Engagements</b></p><p>
Ideal candidates will have a highly consultative and professional approach to every client interaction. You will be expected to confidently present to clients via Teams or Zoom, leading the client engagements as a trusted expert who can clearly articulate technical solutions and guide clients through complex concepts. Specific engagements include:</p><p><b><i>
Kick-Off Calls</i></b></p><ul><li>
Establishing clear goals, scope, expectations, and milestone dates.</li><li>
Confirming client responsibilities and required deliverables.</li></ul><p><b><i>
Installation Calls</i></b></p><ul><li>
Leading structured, efficient installation sessions.</li><li>
Ensuring proper configuration, integration accuracy, and alignment with documented requirements.</li></ul><p><b><i>
Verification &amp; Validation</i></b></p><ul><li>
Confirming integrations meet client requirements and contractual expectations.</li><li>
Validating accuracy prior to go-live.</li><li>
Communicating completion clearly to both internal stakeholders and the client.</li></ul><p><b>
Documentation Responsibilities</b></p><p>
Specialists may be required to review, refine, or create documentation related to integration processes.</p><p>
You are expected to proactively engage appropriate internal resources to ensure documentation is accurate, current, and aligned with best practices. High-quality documentation is a critical component of our operational excellence.</p><p><b>
Qualifications:</b></p><ul><li>
Strong working knowledge of accounting platforms, with a solid foundation in QuickBooks is preferred.</li><li>
Technical aptitude and systems orientation, including comfort working with databases, ERP platforms, integrations, and system configurations.</li><li>
Experience supporting or implementing software integrations, onboarding processes, or client system setups.</li><li>
Professional services or SaaS environment experience preferred, particularly in high-demand, client-facing roles.</li><li>
Coursework or degree in Accounting, Finance, Information Systems or related field preferred.</li></ul></div>

Accounting Integrations Specialist

Three Saints Bay, LLC

<p>Three Saints Bay, LLC, a Federal Government Contractor industry leader, is seeking a GovCon Project Control Analyst to join our Team in Norfolk, Virginia/ Virginia Beach, Virginia.<br/></p><p>Position Overview:<br/></p><p>Under general supervision and in accordance with established policies and procedures, the Project Control Analyst will support the management and administration of multiple contracts supporting the government. This role will monitor project financials and provide support to various PMs.<br/></p><p>Position Responsibilities:<br/></p><p>Obtain and maintain a thorough understanding of the project structure, cost accruals, billings and financial reporting.<br/>Responsible for project setups and able to understand requirements of a government contract.<br/>Ensure invoices are billed in accordance with contract requirements and reconciles billings for each CLIN as required.<br/>Prepare monthly project accruals, acting as liaison between Accounting personnel and Project Managers to ensure all monthly expenses are accounted for.<br/>Analyze actual costs and understand if improper cost allocations have occurred on assigned projects; assist in correcting as needed<br/>Maintain project tracking spreadsheets to record actuals and forecast.<br/>Analyze, understand and report on assigned unbilled balances when needed<br/>Ensure the accurate and timely reporting of all assigned projects related financial information.<br/>Review, code and submit supplier invoices and voucher corrections to Accounts Payable, as needed.<br/>Assist Project Managers in preparation of monthly revenue forecasts and CDRLs<br/>Review of contract funding levels for contract-required limitation of funds notifications.&middot;<br/>Provide assistance on pricing existing and new opportunities.<br/>Perform other duties as assigned.<br/></p><p>Position Requirements:<br/></p><p>US Citizenship<br/>BS/BA degree, preferably in Accounting or Finance, or equivalent experience required.<br/>Two years of project control experience<br/>Deltek CostPoint Project Control Experience is required.<br/>Experience with FAR and Generally Accepted Accounting Principles (GAAP) preferred<br/>Understanding of revenue recognition concepts preferred<br/>Must be detail oriented and able to work within specified deadlines.<br/>Strong personal computer skills, including detailed working knowledge of Excel capabilities.<br/>Strong written and verbal communications, and interpersonal skills.<br/>Strong analytical abilities.<br/>Ability to prioritize multiple tasks and requirements.<br/>Ability to learn in a fast-paced environment.<br/>Clear ability to take ownership of issues and pursue potential resolutions through to completion.<br/>Able to work both independently and in a team environment.<br/></p><p>This position is located in Norfolk, Virginia/ Virginia Beach, VA.<br/></p><p>VEVRAA Federal Contractor<br/></p><p>Three Saints Bay, LLC and its subsidiaries offer a team-oriented working environment and the opportunity to work with exceptional, dedicated industry professionals. We offer our employees a comprehensive benefits package and the opportunity to take part in exciting projects with government and commercial clients, both domestic and international.<br/></p><p>We are an Equal Opportunity Employer. We invite resumes from all interested parties without regard to race, color, sex, sexual preference, religion, creed, national origin, age, genetic information, marital or veteran status, disability, or any other category protected by federal, state, or local law.<br/></p>

GovCon Project Control Analyst (5582)

Sentara

<div><b>Department and Name:</b> Cath Lab- Norfolk General Hospital<br>
<b>Physical Location:</b> Norfolk, VA<br>
<b>Location Type:</b> On-Site<br>
<b>Employment Status:</b> Regular-Full time<br>
<b>Shift:</b> First (Days)<br>
<b>Posted Date:</b> March 3, 2026</div>
<br><div><div><div><h2 class="jobSectionHeader"><b>Job Overview</b></h2></div><div><div><div>
<div><div><h2 class="jobSectionHeader"><b>Sentara Heart Hospital is currently recruiting for a Team Lead- RCIS for the Cath Lab located in Norfolk, Virginia</b><b> </b><b>Hours/Shift:</b><br>
<b>Full Time Days-40 hours per week, 4 (10 hour shifts a week) with some call.</b></h2>
</div><div><div><div><div><div><div><div><div><div><p><b>RCIS Cath LAB-</b></p>
<p>The Cardiovascular Invasive Specialist is a health care professional that, through the utilization of specialized equipment and under the direction of a qualified physician, assists in the performance of cardiac and vascular procedures. Resulting in an accurate diagnosis and/or optimal treatment of congenital or acquired heart disease while maintaining maximum patient safety and comfort. The Cardiovascular Invasive Specialist performs/reviews a baseline patient assessment, evaluates patient response to diagnostic or interventional maneuvers and medications during cardiac catheterization laboratory procedures. Provides patient care and drug administration commonly used in the cardiac catheterization laboratory as requested and under the direction of a qualified physician. The Cardiovascular Invasive Specialist acts as a first assistant during diagnostic and therapeutic catheterization. <b>In this role</b>, you will have the opportunity to work with the following procedures: diagnostic caths, interventions, CTOs, Afib Watchman device, Impella, intra-aortic balloon pump (IABP), TAVR Heart Valve Replacement, Mitra clips, Left/Right heart caths, biopsies, cardioversions, Transesophageal echo, loop recorder implants, etc. This area has five labs and a Hybrid OR.</p>
<p><b>Education:</b> A graduate of a diploma, associate, or baccalaureate academic program in health science (includes, but not limited to, cardiovascular technology, ultrasound, radiologic technology, respiratory therapy, or nursing).<b>3 years of experience required.</b></p>
<ul><li><p><b>BLS and RCIS/RCES or Rad Tech certification required. ACLS will be required within 90 days of hire.</b></p>
<p>Click here to view our Cath Lab Video:
</p><p>https://www.youtube.com/shorts/5t-MkpmDpgk (Opens in a new tab)</p>
<p><b>Sentara Benefits:</b><br>
Sentara employees strive to make our communities healthier places to live. We&rsquo;re setting the standard for medical excellence within a vibrant, creative, and highly productive workplace. For more information about our employee benefits click: Benefits &ndash; Sentara (sentaracareers.com) (Opens in a new tab)</p>
<p>Join our team, where we are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, growth!</p>
<p>Keywords: RCES, RCIS, Critical Care, Heart, Cardiac, Cath Lab, cardiovascular technologist, Talroo-Allied Health, Monster</p>
</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><h2 class="jobSectionHeader"><b>About Us</b></h2></div><div><div>
<p>Sentara Health, an integrated, not-for-profit health care delivery system, celebrates more than 135 years in pursuit of its mission &ndash; &ldquo;we improve health every day.&rdquo; Sentara is one of the largest health systems in the U.S. Mid-Atlantic and Southeast, and among the top 20 largest not-for-profit integrated health systems in the country, with 34,000 employees, 12 hospitals in Virginia and Northeastern North Carolina including 10 hospitals with the prestigious Magnet&reg; recognition, and the Sentara Health Plans division which serves more than 1 million members in Virginia and Florida. Sentara is recognized nationally for clinical quality and safety, and is strategically focused on innovation and creating an extraordinary health care experience for our patients and members. Sentara was named a Health Quality Innovator of the Year (2024), was recognized by Forbes as &ldquo;America&rsquo;s Best-In-State Employer&rdquo; (2024), &ldquo;Best Employer for Veterans&rdquo; (2022, 2023), and &ldquo;Best Employer for Women&rdquo; (2020), and named to IBM Watson Health&rsquo;s &ldquo;Top 15 Health Systems&rdquo; (2021, 2018).</p>
<p>Learn more (Opens in a new tab)</p></div></div></div></div>

Team Lead- Cath Lab- RCIS/ IR Tech

Norfolk State University

<div><div><div><ul><li>5099229
</li></ul></div><div><ul><li>Norfolk, Virginia, United States
</li></ul></div><div><ul><li>Norfolk State University
</li></ul></div><div><ul><li>Administrative Services
</li></ul></div><div><ul><li>Full-Time (Salaried)
</li></ul></div><div><ul><li>Closing at: Mar 31 2026 - 23:55 EDT
</li></ul></div><div><ul><li>Norfolk State University</li></ul></div></div><p></p><div><br>
</div><div><p><b>Title:</b> General Education Specialist/ Pre-Nursing Tutor</p>
<p><b>
State Role Title:</b> Trainer and Instructor II</p>
<p><b>
Hiring Range:</b> 75,000
</p><p><b>Pay Band:</b> 4</p>
<p><b>
Agency:</b> Norfolk State University</p>
<p><b>
Location: </b>Norfolk State University</p>
<p><b>
Agency Website:</b> https://www.nsu.edu/</p>
<p><b>
Recruitment Type:</b> General Public - G</p>
<p><b>
Job Duties</b></p>
<p>
The NSU Department of Nursing and Allied Health, centrally located on NSU&rsquo;s main campus in the state-of-the-art Nursing and General Education Building, invites applicants for two (2) full-time General Education Specialist/Tutors. The General Education Specialist/Tutor will provide services which ensure a fair, equitable and quality working-and learning environments for all employees and members of the university community. The individual in this position serves as an academic liaison for a grant-funded project that provides academic support to freshman and sophomore pre-nursing students. The General Education Specialist/Tutor is responsible for providing academic support to college-level students in core subject areas including math, English, and science. Healthcare experience and knowledge are not requirements for this role. The Specialist will deliver high-quality tutoring services to undergraduate students, supporting their mastery of foundational concepts and development of effective study skills. Key responsibilities include maintaining a structured system for tracking student performance and tutoring sessions, analyzing outcomes using database software, and adapting instructional strategies to meet diverse learning needs. The ideal candidate is an experienced educator with strong content knowledge, excellent communication skills, and a commitment to fostering student success in higher education. This position reports to the Grant Project Director, within the Department of Nursing and Allied Health, and collaborates closely with the other grant personnel.
<br>
<br>
Candidates are encouraged to visit https://www.nsu.edu/nursing for more information about Norfolk State University Department of Nursing. Review of applications will begin immediately and continue thereafter until the position is filled.<br>
<br>
</p><p><b>Minimum Qualifications</b></p>
<p>
1. Bachelor&rsquo;s Degree in Secondary Education, or related field<br>
2. Master&rsquo;s degree in teaching, Education, Curriculum and Instruction, or related field<br>
3. 2+ years teaching at the secondary education level</p><br>
<p><b>
Additional Considerations</b></p>
<p>
1. Active, unencumbered Virginia teaching license (or ability to obtain)<br>
2. Prior work experience in an academic setting.
<br>
2. 5+ years teaching at the secondary education level<br>
3. Demonstrated tutoring experience in multiple content areas</p><br>
<p><b>
Special Instructions</b></p><br>
<p></p>
<p>
You will be provided with confirmation of receipt when your application and/or r&eacute;sum&eacute; is submitted successfully. Please refer to &ldquo;Your Application&rdquo; in your account to check the status of your application for this position.
<br>
Candidates may show interest by submitting via online the following:
<br>
<br>
1. A letter of interest (via cover letter).
<br>
2. A current resume (via resume).
<br>
3. Complete Commonwealth of Virginia State Application.
<br>
4. Transcripts of highest degree conferred (unofficial transcripts accepted, however, official transcripts are required of finalist) (via transcripts).
<br>
5. Names and contact information for three job references (include with resume).
<br>
<br>
Application and/or r&eacute;sum&eacute; for this position must be submitted electronically by 11:59 p.m. on the closing date through the Commonwealth of Virginia&rsquo;s Job Board/Recruitment Management System (RMS). Mailed, emailed, faxed, or hand delivered applications and/or r&eacute;sum&eacute;s will not be accepted. Applicants who possess an Interagency Placement Screening Form (Yellow Form) or a Preferential Hiring Form (Blue Form) as issued under the Department of Human Resources Management (DHRM) Policy 1.30 Layoff (Commonwealth of Virginia Employees Only), must attach these forms when submitting their state application and/or r&eacute;sum&eacute;. The decision to interview an applicant is based solely on the information received for this position from either the electronic application and/or r&eacute;sum&eacute;. RMS provides a confirmation of receipt when your application and/or r&eacute;sum&eacute; is submitted successfully. Please refer to &ldquo;Your Application&rdquo; in your RMS account to check the status of your application for this position.</p><br>
<p><b>
EEO Statement:</b><br>
<br>
NSU is committed to providing equal employment opportunities for all persons and applicants, without regard to age, color, disability, gender, national origin, political affiliation, genetic information, race, religion, sexual orientation, sex (including pregnancy) or veteran status. NSU encourages and invites minorities, women, individuals with disabilities and veterans to apply.
<br>
<br>
<b>Norfolk State University:</b></p><p><br>
Norfolk State University is a comprehensive urban public, doctoral granting institution committed to transforming students&rsquo; lives through exemplary teaching, research, and service. The University is a top ranked Historically Black College and University (HBCU) with nationally recognized STEM programs and enrolls 6,000 students in over thirty undergraduate and nineteen on-line &amp; in-person graduate programs. Norfolk State University garners over $20M in annual grant expenditures, has as an NCAA Division I athletic program with fifteen sports, boasts eleven MEAC conference championships in last three years, and a coveted marching band invitation for participation in the 2023 Rose Parade.<br>
<br>
<b>City of Norfolk:</b></p><p><br>
The home of the largest Naval Base in the world, Norfolk is 1 of 7 cities that make up what is referred to as the Hampton Roads Region, an area that includes Virginia Beach and Colonial Williamsburg. Norfolk has big-city amenities, attractions of arts and culture, and cuisines of the Eastern Seaboard. There are numerous accessible parks, riverfronts, lakes, festivals, and beaches: all favorable for weekend getaways and an easy commute to NSU.<br>
<br>
Norfolk State University conducts background checks on all candidates identified as a finalist for employment consideration. The type of background check(s) performed are dependent upon the type of position for which you have been identified as a finalist and may include criminal history, including sexual offender registry checks, reference checks, degree validation, DMV (driving) records, license verification, and credit report reviews. The results of background checks are made available to University employing officials. As a finalist, you will be required to sign an Authorization to Release form. Norfolk State University utilizes Form I-9 and E-verify in the verification of eligibility for employment. Applicants must be authorized to work in the U.S. without employer sponsorship.
</p><p><b>Contact Information</b></p>
<p>
Name: Norfolk State University</p>
<p>
Phone: 757-823-8160</p>
<p>
Email: No email address is needed.</p><br>
<p></p>
<p>
In support of the Commonwealth&rsquo;s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging &amp; Rehabilitative Services (DARS), or the Department for the Blind &amp; Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.</p>
<p>
Note<b>:</b> Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.</p></div></div>

General Education Specialist/ Pre-Nursing Tutor

Northeast Community College

<div><div>Posting Details
</div><p></p><div><div><div><div><b>Classification Title</b></div> <div>Full Time Hourly Staff</div>
</div><div></div><div>
</div><br>
<div><div><b>Posting Number</b></div> <div>FY17/18504SF</div>
</div><br>
<div><div><b>Position Status</b></div> <div>Full-time</div>
</div><br>
<div><div><b>FLSA</b></div> <div>Non-Exempt</div>
</div><br>
<div><div><b>Salary and Benefits</b></div>
<div>This position is in Salary Grade CS1, with a minimum starting salary range of $17.55 per hour. The successful candidate&rsquo;s salary will be calculated based on education and experience within the grade range.<br>
<br>
This position is eligible for full-time fringe benefits package including:<br>
<ul><li>College-paid health insurance premiums for single, employee/spouse, employee/children or family plans</li><li>College-paid employee dental premiums</li><li>College paid life insurance and long-term disability insurance</li><li>Competitive rates for vision plans and dependent dental</li><li>Up to 9.5% matching on 403(b) retirement plan</li><li>BestCare EAP</li><li>Flex spending plans</li><li>Generous leave package</li></ul></div>
</div><br>
<div><div><b>Campus</b></div> <div>Norfolk, NE</div>
</div><br>
<div><div><b>General Description</b></div>
<div>The Intake Specialist provides operational support and general office assistance within Student Health and Counseling Services. This role contributes to outreach and promotional initiatives and supports wellness resources such as the campus food pantry by coordinating donations, maintaining organization, and assisting students in accessing services. The Intake Specialist must be able to recognize signs of acute distress or cris and respond with appropriate interventions. Success in this role requires strong independent judgment, initiative, and problem-solving skills, as well as the ability to manage sensitive and confidential information with the highest level of discretion, tact, and professionalism.<br>
<br>
The position follows a standard schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m.</div>
</div><br>
<div><div><b>Qualifications: Education</b></div>
<div>A minimum of an associate degree or equivalent is required. A bachelor&rsquo;s degree in social work, psychology, counseling, human services or related field is preferred.</div>
</div><br>
<div><div><b>Qualification:Experience</b></div>
<div>At least one year of experience in office clerical work or a related field is preferred.</div>
</div><br>
<div><div><b>Qualification:Skills</b></div>
<div>The successful candidate must be able to communicate effectively, both in writing and verbally, in a professional and empathetic manner. They must demonstrate the ability to work collaboratively with students, faculty, staff, and community partners while maintaining a friendly, personable, and welcoming presence. A high level of cultural competence and sensitivity to diverse student populations is essential. Candidates should be organized, detail-oriented, and capable of managing weekly and monthly tasks in a timely manner. Strong networking skills and the ability to build positive relationships on and off campus are required, as is familiarity with local community resources and referral processes. The position also requires the ability to collect and manage basic data, research, and learn new information, and apply knowledge effectively in support of student success.</div>
</div><br>
<div><div><b>Special Instructions to Applicants</b></div>
</div><br>
<div></div><div><div><b>Open Date</b></div> <div>03/03/2026</div>
</div><br>
<div><div><b>Close Date</b></div>
</div><br>
<div></div><div><div><b>Open Until Filled</b></div> <div>Yes</div></div></div></div></div>

Student Health and Counseling Intake Specialist

Food Lion

<div><b>Category/Area of Expertise:</b> Retail Operations<br>
<b>Job Requisition:</b> 484922<br>
<b>Address: </b>USA-VA-Norfolk-4253 East Little Creek Rd
<br>
<b>Store Code: </b>Store 01658 Front End (7228055)
<br>
<br>
Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a week across 10 Southeastern and Mid-Atlantic states.<br>
<br>
<b>PRIMARY PURPOSE</b><br>
<br>
To provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards. Responsible for assisting the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service.<br>
<br>
<b>DUTIES AND RESPONSIBILITIES</b><br>
<br>
<ul><li>Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience</li><li>Greet each customer and uses his or her name whenever possible</li><li>Avoid personal conversations with other associates when customers are present</li><li>Ensure store office functions are completed accurately and on time using accounting packets; communicates all cash variances to the Assistant Customer Service Manager</li><li>Maintain knowledge of office procedures including cash reports, register checkups, deposits, Western Union, money orders and Coinstar</li><li>Ensure work station and front end area of the store has a neat and clean presentation</li><li>Maintains proper knowledge of all sales associate register functions and Front End accounting services</li><li>Report any register malfunction to the Customer Service Manager or, in the absence of the MOD, place service calls in an efficient manner</li><li>Ensure the MVP savings center KIOSK is filled with paper and properly working</li><li>Performs the task of sales associate when scheduled or as needed per the surge plan guidelines</li><li>Performs the task of the customer lead as needed to ensure service standards are maintained</li><li>Maintain alertness and calls for assistance when needed to service customers per service standards</li><li>Is courteous and helpful to other associates</li><li>Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code</li><li>Adhere to all company guidelines, policies and standard practices</li><li>Observe and correct all unsafe conditions that could cause associate or customer accidents</li><li>Notify QA of any cleaning issues or maintenance required on front end</li><li>Successfully complete computer based training (CBT) and training aid courses</li><li>Perform all other duties as assigned&quot;</li></ul><br>
<b>
QUALIFICATIONS</b><br>
<br>
<ul><li>High school graduate or equivalent preferred</li><li>Effective communication and customer service skills</li><li>Ability and willingness to learn multiple tasks and technical requirements of the job</li><li>Ability to perform the technical requirements of cashier and service center</li><li>Must meet minimum age requirements to perform specific job functions</li><li>Must be able to meet the physical requirements of the position, with or without reasonable accommodations&quot;</li></ul><br>
<b>
PHYSICAL REQUIREMENTS</b><br>
<br>
<ul><li>Ability to use computers and other communication systems required to perform job functions</li><li>Perform repetitive hand and arm motions</li><li>Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion</li><li>Pull or push up to 75 lbs. on occasion</li><li>Stand 100% of the time, frequently walking short distances</li><li>Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers and household cleaners</li><li>Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator</li><li>Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level</li><li>Meet established volume activity standards for the position</li><li>Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time</li><li>Have sufficient visual ability to check ID cards, checks, invoices and other written documents</li><li>BOTTLES where applicable: Move empty bottles and containers from the front end to the back room&quot;</li></ul><br>
Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions) national origin, age, disability, sexual orientation, veteran status, gender identity or gender expression or any other characteristic protected by law.</div>

PT Customer Service Leader

Faith Regional Health Services

<div><p><b>Work Status Details </b><b>: </b>Full Time | 80.00 Hours Every Two Weeks
<br>
<b>Exempt from Overtime </b><b>: </b>Non-Exempt
<br>
<b>Shift Details </b><b>: </b>M-F 8a-4:30p
<br>
<b>Department </b><b>: </b>Patient Financial Services Admin | <b>Reports To: </b>Manager-Patient Financial Services-Commerical<br>
</p><p></p><br>
<p><b>The mission of Faith Regional Health Services is to serve Christ by providing all people with exemplary medical services in an environment of love and care.
</b></p><p>Summary:<br>
<br>
</p><p>A Billing Specialist will utilize the current Electronic Health Record (EHR) software to perform billing functions for both technical and professional services and will be responsible for timely follow-up of unpaid claims and appealing denied claims. Individuals will research current billing regulations, policies, and procedures to ensure compliant billing practices while maximizing reimbursement for services. A Billing Specialist will analyze payment variances through thorough research and work with payers to resolve the variances. Collaborate with various clinical and non-clinical departments to ensure accuracy of billing and communicate identified trends.
</p><p></p><p>The listing of job duties contained in this job description is not all inclusive. Duties may be added or subtracted at any time due to the needs of the organization.<br>
</p><p></p><br>
<p>Responsibilities:<br>
<br>
</p><div><ul><li>Maintain a thorough understanding of current billing regulations, policies, and procedures for assigned payers. Utilizing current EHR software, clear claim edits, DNB&rsquo;s, and Stop Bill&rsquo;s in a timely manner to expedite the billing process. Ensure claims are billed to the correct primary, secondary, and tertiary payers in accordance with standard Coordination of Benefits guidelines. Process corrected claims as necessary according to organizational policies/procedures and CMS regulations.
</li></ul><ul><li>Follow-up on unpaid claims in a timely manner by accessing payer websites and calling provider services. Investigate the reason for non-payment and determine the next action step needed to expedite payment of claims. Provide detailed bills and medical records as requested by the payer to prevent denials and delayed processing of claims.
</li></ul><ul><li>Review and interpret Explanation of Benefits (EOB&rsquo;s) and Electronic Remittance Advice (ERA&rsquo;s). Research remark and denial codes sent by payers and take appropriate action to resolve claims. Review payment variances for assigned payers. Determine if the payer processed the claim correctly. Request payer to reprocess claims when payment errors are identified.
</li></ul><ul><li>Appeal denied claims by making corrections to claims, providing medical records and/or detailed bills, writing appeal letters with justification for payment, and completing other actions as directed by your manager.
</li></ul><ul><li>Research credit balances on accounts. Make adjustments as needed or process refunds to resolve credit balances.
</li></ul><ul><li>Maintain understanding of payer methodologies, fee schedules, and insurance contracts.
</li></ul><ul><li>Follow standard processes outlined by leadership to ensure consistency and reduce duplication of work.
</li></ul><ul><li>Identify and track payer and processes issues on departmental log. Assist in resolving issues by researching and proposing solutions.
</li></ul><ul><li>Communicate with patients and family members in compliance with HIPAA regulations to answer questions and resolve billing concerns.
</li></ul>Maintain a high degree of professionalism and integrity while collaborating with departments throughout the organization.<br>
<ul><li>
</li></ul></div><br>
<p>Hours will be dependent on patient census and workload. Ability and willingness to work a flexible schedule, to include after-hours and weekends as necessary.
</p><p>To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.<br>
<br>
</p><p></p><br>
<p>Other information:<br>
<br>
</p><p><b>Job Requirements:
</b></p><p>The requirements listed below must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required.
</p><p><b>EDUCATION:
</b></p><p>GED or High School Diploma preferred.
</p><p><b>EDUCATION FIELD OF STUDY:
</b></p><p>Medical Billing/Reimbursement Program preferred.<br>
<br>
</p><p><b>EXPERIENCE:<br>
</b><br>
</p><p>Previous healthcare experience preferred.<br>
<br>
</p><p>One-year customer service experience, insurance claims submission/processing, or related field required.
</p><p><b>SKILLS (If Applicable):<br>
</b><br>
</p><p>Language Skills &ndash; Ability to read, write, speak, and understand the English language required.
</p><p>Computer Skills required.
</p><p>Knowledge of Microsoft Office (Word/Excel) preferred.<br>
</p><br>
<p></p><br>
<br>
<p><b>Faith Regional Health Services is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.</b></p></div><p></p>

Billing Specialist-Commercial

Explore 13+ Accounting integrations specialist in Norfolk this March. Find roles across top companies and apply now to boost your career.