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CHANEL

<div>
 
 Your role @ CHANEL
 
 
 
 At CHANEL, we aim to provide an unsurpassed luxury experience to clients worldwide. Critical to this ambition, Client Care is an important interface that extends the client relationship beyond the boutiques and provides seamless and accessible client care with personalized human touch for a unique and differentiated CHANEL experience.
 
 
 With advancing technological innovations, increasing expectations of clients, and a demand for a seamless omni-channel experience, there is growing importance and reliance on our Client Care teams as a crucial service touchpoint. The Client Care team will complement the boutiques by providing the first level of luxury support to clients, delivering a memorable CHANEL brand experience with exceptional client care built on quality, trust and empathy.
 
 
 The Client Service Advisor (CSA) will act as the first line of contact in addressing clients&rsquo; queries and needs, playing a crucial role in delivering the unique CHANEL experience. Key to your success in this role will be your ability to provide a wide range of services and product advisory, while delivering unsurpassed client service at all times, across all channels. You will need to thoroughly understand CHANEL&rsquo;s products and heritage, flexibly address clients&rsquo; needs by telling engaging story and collaborating with various internal stakeholders (i.e., boutique staff and functional teams).
 
 
 
 The impact you can create at CHANEL
 
 
 
 
 <ul>
 <li>
 The main responsibility is to act as the first line of contact in addressing clients' inquiries and needs, dedicating the majority of workdays to handling cases independently; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
 </li>
 <li>
 Engage clients and build long-term relationships by going the extra mile, keeping in mind clients&rsquo; satisfaction as a core service value.
 </li>
 <li>
 Demonstrate sound understanding and knowledge of CHANEL&rsquo;s products and services to be able to address majority of daily inquiries.
 </li>
 <li>
 Assess whether a client issue can be resolved immediately in accordance with company policies; in the event that a complex case necessitates case consultation, prepare a handling proposal for facilitating a case discussion with a Senior Client Service Advisor.
 </li>
 <li>
 Build strong relationships with boutiques and strengthen collaborative partnership to ensure smooth operations as well as seamless and consistent client experience.
 </li>
 <li>
 Simplify the servicing experience by supporting clients through guided navigation, troubleshooting, personalized assistance and take part in providing advanced services ride on enhanced service catalog.
 </li>
 <li>
 Ensure clear and complete handover or escalation of cases from Client Care to the respective functional teams; deliver concise and accurate data and insights gathered from clients.
 </li>
 <li>
 Assist internal teams with their strategies by acting as an official communication channel for outbound engagements with clients (e.g., events &amp; campaign).
 
 
 
 </li>
 </ul>
 
 You are energized by&hellip;
 
 
 
 
 <ul>
 <li>
 Creating exceptional client experience moments to ensure an unsurpassed luxury experience for existing and prospective clients.
 </li>
 <li>
 Solving challenges and addressing queries by collaborating and leveraging extensive product and system knowledge that exists across divisions and markets.
 </li>
 <li>
 Exploring and learning how to navigate various systems and channels, accurately capture both qualitative and quantitative client insights to drive a truly seamless experience for your clients.
 </li>
 <li>
 Adopting new technologies and highlighting their benefits to encourage clients to utilize them, resolve problems, and address their needs.
 </li>
 <li>
 An environment that advocates listening, co-creation, inclusiveness, client-centricity and agility in developing holistic solutions.
 </li>
 <li>
 A workplace that provides you with opportunities to develop and supports you to be at your best.
 
 
 
 </li>
 </ul>
 
 What You Can Bring To The Team&hellip;
 
 
 
 
 <ul>
 <li>
 Demonstrated client care experience and the ability to proactively address clients&rsquo; needs and resolve issues independently.
 </li>
 <li>
 Excellent interpersonal and communication skills; ability to engage clients and build strong relationships internally and externally.
 </li>
 <li>
 A positive attitude, empathy and resilience when addressing clients&rsquo; queries and needs.
 </li>
 <li>
 Demonstrated adaptability to a variety of circumstances, creative problem solving and quick thinking to address queries and issues.
 </li>
 <li>
 Possesses a &lsquo;growth mindset&rsquo; and is self-motivated; demonstrates relentless curiosity to learn, willingness to reflect and embrace continuous self-improvement and development.
 
 
 
 </li>
 </ul>
 
 What you will learn / What CHANEL can offer you&hellip;
 
 
 
 
 <ul>
 <li>
 Opportunity to be part of a growing team that is focused on setting up and strengthening the client care experience in CHANEL.
 </li>
 <li>
 Career and developmental opportunities in line with your aspirations; opportunity to grow with the House and to learn about CHANEL&rsquo;s dynamic business.
 </li>
 <li>
 Exposure to a comprehensive and thoughtful client care operations environment and to the platforms, technology and systems used to drive this function.
 
 
 
 </li>
 </ul>
 
 At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
 
</div>

Client Service Advisor

<div><div>Your role @ CHANEL</div><div></div><div>
At CHANEL, we aim to provide an unsurpassed luxury experience to clients worldwide. Critical to this ambition, Client Care is an important interface that extends the client relationship beyond the boutiques and provides seamless and accessible client care with personalized human touch for a unique and differentiated CHANEL experience.</div><div></div><div>
With advancing technological innovations, increasing expectations of clients, and a demand for a seamless omni-channel experience, there is growing importance and reliance on our Client Care teams as a crucial service touchpoint. The Client Care team will complement the boutiques by providing the first level of luxury support to clients, delivering a memorable CHANEL brand experience with exceptional client care built on quality, trust and empathy.</div><div></div><div>
The Client Service Advisor (CSA) will act as the first line of contact in addressing clients&rsquo; queries and needs, playing a crucial role in delivering the unique CHANEL experience. Key to your success in this role will be your ability to provide a wide range of services and product advisory, while delivering unsurpassed client service at all times, across all channels. You will need to thoroughly understand CHANEL&rsquo;s products and heritage, flexibly address clients&rsquo; needs by telling engaging story and collaborating with various internal stakeholders (i.e., boutique staff and functional teams).</div><div></div><div>
The impact you can create at CHANEL</div><ul><li>
The main responsibility is to act as the first line of contact in addressing clients' inquiries and needs, dedicating the majority of workdays to handling cases independently; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.</li><li>
Engage clients and build long-term relationships by going the extra mile, keeping in mind clients&rsquo; satisfaction as a core service value.</li><li>
Demonstrate sound understanding and knowledge of CHANEL&rsquo;s products and services to be able to address majority of daily inquiries.</li><li>
Assess whether a client issue can be resolved immediately in accordance with company policies; in the event that a complex case necessitates case consultation, prepare a handling proposal for facilitating a case discussion with a Senior Client Service Advisor.</li><li>
Build strong relationships with boutiques and strengthen collaborative partnership to ensure smooth operations as well as seamless and consistent client experience.</li><li>
Simplify the servicing experience by supporting clients through guided navigation, troubleshooting, personalized assistance and take part in providing advanced services ride on enhanced service catalog.</li><li>
Ensure clear and complete handover or escalation of cases from Client Care to the respective functional teams; deliver concise and accurate data and insights gathered from clients.</li><li>
Assist internal teams with their strategies by acting as an official communication channel for outbound engagements with clients (e.g., events &amp; campaign).</li></ul><div></div><div>
You are energized by&hellip;</div><ul><li>
Creating exceptional client experience moments to ensure an unsurpassed luxury experience for existing and prospective clients.</li><li>
Solving challenges and addressing queries by collaborating and leveraging extensive product and system knowledge that exists across divisions and markets.</li><li>
Exploring and learning how to navigate various systems and channels, accurately capture both qualitative and quantitative client insights to drive a truly seamless experience for your clients.</li><li>
Adopting new technologies and highlighting their benefits to encourage clients to utilize them, resolve problems, and address their needs.</li><li>
An environment that advocates listening, co-creation, inclusiveness, client-centricity and agility in developing holistic solutions.</li><li>
A workplace that provides you with opportunities to develop and supports you to be at your best.</li></ul><div> 
What you can bring to the team&hellip;</div><ul><li>
Demonstrated client care experience and the ability to proactively address clients&rsquo; needs and resolve issues independently.</li><li>
Excellent interpersonal and communication skills; ability to engage clients and build strong relationships internally and externally.</li><li>
A positive attitude, empathy and resilience when addressing clients&rsquo; queries and needs.</li><li>
Demonstrated adaptability to a variety of circumstances, creative problem solving and quick thinking to address queries and issues.</li><li>
Possesses a &lsquo;growth mindset&rsquo; and is self-motivated; demonstrates relentless curiosity to learn, willingness to reflect and embrace continuous self-improvement and development.</li></ul><div></div><div>
What you will learn / What CHANEL can offer you&hellip;</div><ul><li>
Opportunity to be part of a growing team that is focused on setting up and strengthening the client care experience in CHANEL.</li><li>
Career and developmental opportunities in line with your aspirations; opportunity to grow with the House and to learn about CHANEL&rsquo;s dynamic business.</li><li>
Exposure to a comprehensive and thoughtful client care operations environment and to the platforms, technology and systems used to drive this function.</li></ul><div></div><div>
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.</div></div>

Alphasights

DubaiLooking to start your career in a fast-paced commercial role? Seeking to have immediate personal impact with a clear career path ahead of you? If so, our Associate Program is the right choice for you.Springboard your career with us if:<ul><li>You thrive in a fast-paced, results-oriented environment.</li><li>You possess a client-first mindset.</li><li>You excel under pressure and enjoy working to tight deadlines.</li><li>You are gritty, resilient and ready to roll up your sleeves and make things happen.</li></ul>A day in the life of an AssociateAs an Associate in the Client Service team, you'll be the link between our clients and the expert knowledge they seek. Throughout your workday, you'll work on multiple projects from investors, strategists and dealmakers at top-tier client organizations seeking expert insights to inform their decision-making. This is a communications-intense frontline role requiring you to multitask across parallel workstreams.Your responsibilities will include:<ul><li>Recruiting experts: you will spend a significant part of your day speaking on the phone with experts who are uniquely relevant matches for your clients' projects, often under tight deadlines.</li><li>Understanding the project and market context and the legal and regulatory environment in which your clients and experts operate.</li><li>Taking ownership of every aspect of your projects, from initiating and managing client-expert communications to meticulously scheduling calls to ensure seamless collaboration between them.</li></ul>Ensuring success for our Associates means:<ul><li>Giving you an introduction to the business world without being pigeonholed into any one industry or profession.</li><li>Helping you develop transferable commercial and client management skills spanning professional communications, negotiation, persuasion, project and time management.</li><li>Aclear career path for potential advancementto Manager after 24-30 months, and to Vice President after 5 years.</li><li>Successful completion of the Associate Program may qualify you for our MBA Tuition Program, which provides financial support towards the program cost of some of the top business schools worldwide.</li></ul>RequirementsYou'll need to bring your A game to work, daily. We are looking for:<ul><li>Strong academic credentials (undergraduate degree of 2:1 or above).</li><li>Noteworthy extracurricular achievement throughout school and university.</li><li>Relevant internship experience</li><li>Fluent English or C2 level is required</li><li>Expect total first-year compensation ranging from AED 255,000 (average performance) to AED 293,000 (very strong performance) consisting of (i) annual base salary of AED 200,000 and (ii) uncapped variable compensation linked to individual performance.</li><li>25 vacation days, in addition to all UAE national holidays.</li><li>Comprehensive private health and dental insurance.</li><li>State-of-the-art office with amenities in the heart of Dubai; option to WFH each Friday.</li></ul> Apply Now First name Last name Email PhoneResume/CV Upload FileRecommended max. size: 5 MB, Accepted file types: PDF, DOC, DOCX, TXT, RTFOr enter manuallyWhat year did/will you graduate from your latest degree?What was your grade/GPA/result from your latest degree? Total duration of full-time work experience.Do you have at least one degree taught in 100% English? Please note, certifications will be requested.What is your language fluency (written and spoken) for the role you are applying for?Other languages you speak at a native speaker fluency level None Arabic Bahasa Indonesia Cantonese Chinese (Mandarin) Danish Dutch English Farsi Finnish French German Hindi Italian Japanese Korean Norwegian Portuguese Spanish Swedish Tagalog Thai Turkish Vietnamese OtherPreferred start month in 2026 (NB you should have graduated ahead of the start date applied for) CO26 January Preference CO26 July Preference CO26 September PreferenceHow did you hear about this role? Have you previously applied to AlphaSights? AlphaSights offices you have applied to previously Dubai Hamburg Hong Kong London New York San Francisco Seoul Shanghai Tokyo N/AAlphaSights values your trust and is committed to the responsible management, use, and protection of personal information. By submitting an AlphaSights job application, I hereby provide AlphaSights (including AlphaSights' affiliates and relevant third-parties suppliers) with my consent to collect, store and process my personal information for the purpose of recruitment administration, as well as to share such personal information with third parties for the same purpose, in accordance with the Candidate Privacy Notice.

Associate, Client Service, English Speaker, 2026 Client Service Dubai

Birdcast Entertainment Services LLC

Assistant Manager &amp; Social Media Coordinator at Birdcast StudioJob OverviewBirdcast Studio is hiring a proactive and highly organised Assistant Manager &amp; Social Media Coordinator to support daily operations, client communication, bookings, and social media execution.This role requires someone who is confident with people, fast at problem-solving, and experienced in short-form video editing and social media trends.You will be the main point of contact for clients and a key support for studio operations, marketing, and sales.Key Responsibilities:Client Communication &amp; Sales<ul><li>Handle all incoming calls, WhatsApp inquiries, and emails</li><li>Convert inquiries into confirmed bookings</li><li>Confidently explain and sell Birdcast services</li><li>Upsell additional services (editing, reels packages, add-ons)</li><li>Maintain strong relationships with clients before, during, and after shoots</li></ul>Operations &amp; Booking Management<ul><li>Manage the studio booking calendar</li><li>Coordinate with the internal team on shoot schedules</li><li>Ensure clients receive reminders, instructions, and confirmations</li><li>Oversee client check-ins and ensure smooth studio experience</li><li>Assist management with day-to-day operational tasks</li></ul>Business Administration<ul><li>Prepare and send invoices</li><li>Track payments and follow up when needed</li><li>Communicate all billing updates with the accountant</li><li>Update service decks, presentations, and pitch materials</li><li>Maintain organized internal documents and workflow systems</li></ul>Marketing &amp; Social Media Execution<ul><li>Follow and execute the monthly social media strategy</li><li>Upload and schedule posts on Birdcast Instagram &amp; LinkedIn</li><li>Edit short-form videos in CapCut (reels, promos, behind-the-scenes)</li><li>Write basic captions and publish content consistently</li><li>Stay up-to-date with social media trends and platform algorithms</li><li>Assist in filming simple content when needed</li></ul>Required Skills &amp; Experience<ul><li>Strong CapCut editing skills (must know how to edit reels efficiently)</li><li>Solid understanding of social media platforms, trends, and algorithms</li><li>Excellent communication and people skills</li><li>Confident in speaking with clients and comfortable selling services</li><li>Highly organized and detail-oriented</li><li>Fast learner with strong initiative</li><li>Ability to multitask and work in a fast-paced environment</li><li>Professional and reliable work ethic</li><li>Comfortable using Canva for pitch decks and updates</li><li>Good understanding of video editing softwares (capcut)</li></ul>Why Work at Birdcast?<ul><li>Work inside a creative, fast-growing video production environment</li><li>Learn from the Creative Director who has 30 years broadcast experience (BBC, Sky News, Cartoon Network, Bloomberg etc)</li><li>Learn real skills in podcasting, content creation, and video production</li><li>Hands-on role with room for growth and responsibility</li><li>Opportunity to help shape the client experience and studio operations</li></ul>Job Type: Full-timePay: AED6,000.00 - AED7,000.00 per month

Assistant Manager Operations & Marketing

Alchemist Consulting

The Assistant Manager &ndash; Accounting &amp; Advisory will oversee client engagements, manage a team of consultants, and ensure timely, high-quality delivery of accounting, compliance, and advisory services. This role requires strong technical knowledge, leadership skills, and client relationship management.Key Responsibilities<ul><li>Lead and manage client accounting and advisory engagements for multiple industries.</li><li>Supervise and guide a team of accountants and consultants, ensuring accuracy and compliance.</li><li>Review financial statements, management reports, and ensure compliance with UAE VAT and other regulations.</li><li>Support clients with advisory services, including financial planning, cash flow management, and process improvement.</li><li>Collaborate with the technology team for accounting software implementation (Zoho Books, Zoho Finance Suite, etc.).</li><li>Ensure client satisfaction through timely communication, high-quality deliverables, and proactive problem-solving.</li><li>Assist the Department Manager in planning, team management, and quality control.</li><li>Train and mentor junior staff to build technical and soft skills.</li></ul>Requirements<ul><li>Qualification: CA</li><li>Experience: 5&ndash;8 years of relevant experience in Accounting &amp; Advisory</li><li>Strong knowledge of IFRS, UAE VAT, and compliance requirements.</li><li>Experience in client management and team leadership.</li><li>Proficiency in accounting software (Zoho preferred) and MS Office.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and manage multiple priorities.</li></ul>Job Types: Full-time, PermanentPay: AED7,000.00 - AED10,000.00 per month

Assistant Manager Accounting (CA)

Hair by Rojin

A high-end luxury salon is seeking a professional and detail-oriented Hair Assistant to support our elite styling team and deliver an exceptional client experience.Responsibilities:<ul><li>Provide a warm, professional welcome to all clients</li><li>Shampoo, condition, and assist with blow-drying and treatments</li><li>Support senior stylists during color and styling services</li><li>Maintain immaculate workstations and salon cleanliness</li><li>Prepare tools, products, and color formulas under supervision</li><li>Ensure all tools and equipment meet luxury hygiene standards</li></ul>Experience:<ul><li>Salon experience required</li></ul>Benefits:<ul><li>Advanced education and mentorship</li><li>Career growth opportunities</li><li>Employee discounts on services and products</li></ul>Apply Now: Send your CV to our whatsapp +971 56 334 9005Job Type: Full-timeWork Location: In person

Female Hair Assistant

Code Hive for coding and machine learning

We are looking for a female Executive Assistant who will support the management team with administrative tasks, scheduling, documentation, communication handling, client coordination, and daily operational activities. The ideal candidate will be professional, organized, detail-oriented, and experienced in providing executive-level support within the UAE.Preference will be given to female candidates with at least 2&ndash;3 years of UAE experience in office administration or executive assistance roles.Role OverviewThe Executive Assistant will provide full administrative and operational support to management, ensuring smooth communication flow, proper documentation handling, timely scheduling, and efficient coordination with internal teams and external clients.Key ResponsibilitiesAdministrative &amp; Executive Support<ul><li>Handle day-to-day administrative tasks for management.</li><li>Manage incoming emails, calls, and messages.</li><li>Prepare letters, memos, meeting notes, and business documentation.</li><li>Organize and maintain digital and physical filing systems.</li></ul>Scheduling &amp; Coordination<ul><li>Manage and update the management&rsquo;s calendars.</li><li>Schedule meetings, appointments, and follow-ups.</li><li>Coordinate logistics for internal/external meetings and travel plans.</li><li>Ensure reminders and follow-ups are completed on time.</li></ul>Contracts &amp; Documentation Management<ul><li>Prepare, review, and maintain contracts, agreements, and legal/company documents.</li><li>Track document expiry dates (licenses, contracts, employee documentation, etc.).</li><li>Maintain an organized, secure, and up-to-date document filing system.</li></ul>Client Relations &amp; Communication<ul><li>Communicate professionally with clients, vendors, and partners.</li><li>Handle inquiries and respond promptly.</li><li>Conduct follow-ups on pending tasks, client requirements, and updates.</li><li>Coordinate with internal teams for task completion.</li></ul>Operational Support<ul><li>Assist management in daily tasks and operational activities.</li><li>Prepare reports, presentations, and summaries when required.</li><li>Ensure smooth information flow across departments.</li><li>Maintain confidentiality at all times.</li></ul>Qualifications<ul><li>Female candidate (required).</li><li>Diploma or bachelor&rsquo;s degree in Business Administration, Management, or a related field.</li><li>Minimum 2&ndash;3 years of UAE experience as an Executive Assistant or Admin Assistant.</li><li>Excellent English communication skills (verbal &amp; written).</li><li>Strong organizational and multitasking abilities.</li><li>Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).</li><li>Experience handling documentation, scheduling, and client coordination.</li><li>Professional, presentable, and detail oriented.</li></ul>Job Type: Full-timeApplication QuestionsPlease answer the following when applying:<ul><li>Are you a female candidate?</li><li>Do you have experience working in the UAE?</li><li>Do you have at least 2&ndash;3 years of Executive Assistant or Admin Assistant experience?</li><li>Are you experienced in managing schedules, calendars, and meetings?</li><li>Have you handled documentation, contracts, and filing systems?</li><li>Are you proficient in Microsoft Office?</li><li>Do you have strong English communication skills?</li></ul>Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per monthApplication Deadline: 01/01/2026 Expected Start Date: 15/01/2026

Executive Assistant

Explore 5174+ Client services assistant in Dubai this December. Find roles across top companies and apply now to boost your career.

5174 client services assistant jobs IN Dubai

Client Service Advisor

Client Service Advisor

Associate, Client Service, English Speaker, 2026 Client Service Dubai

Assistant Manager Operations & Marketing

Assistant Manager Accounting (CA)

Female Hair Assistant

Executive Assistant