customer support representative Jobs in Lahore

customer support representative

credentialing specialist

customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer services specialist Jobs in Lahore

customer services specialist

client services specialist

FineXcloud

Job Description:We are looking for a Client Onboarding Specialist to ensure a smooth and positive onboarding experience for new clients. The ideal candidate will guide clients through the initial setup process, provide product information, and ensure they understand how to use our services effectively.Key Responsibilities:<ul><li>Respond to new client inquiries via calls, messages, and email.</li><li>Coordinate with internal teams to ensure successful client setup.</li><li>Provide guidance on products/services.</li><li>Understand client requirements and provide appropriate solutions.</li><li>Maintain accurate client records and onboarding documentation.</li><li>Address client questions and resolve onboarding issues promptly.</li><li>Ensure a positive client experience and build strong relationships.</li></ul>Requirements:<ul><li>A bachelor's degree in business, HR, marketing, or a related field is required.</li><li>Strong communication and interpersonal skills.</li><li>Good organizational and problem-solving abilities.</li><li>Experience with CRM or ERP systems is a plus.</li></ul>Apply at: jobs@finexcloud.comJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthWork Location: In person

Client onboarding specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
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 O Levels/Matriculation or above
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 Excellent Written and Verbal English communication
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 Proficiency with MS Office (Particularly MS Excel and MS Word)
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 Banking Experience preferred
 
 
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 </ul>
 
 Responsibilities
 
 
 
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 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
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 Assist customers with their items purchased through ecommerce website
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 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
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 Providing alternatives to products/items, which are not available on the ecommerce website
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 Follow standard processes and procedures when it comes to providing the resolution
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 Staying up to date with latest updates on system information, process changes and future updates
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 </ul>
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Customer Services Specialist

Axiom World Pvt Ltd

Job Title: Customer Services SpecialistCompany Overview: Ecolink is a fast-growing Chinese fintech and consumer financing company that has successfully expanded its operations across multiple markets and is now building its presence in Pakistan. We make smartphone ownership accessible through flexible installment solutions by combining technology, data, retail partnerships, and finance. Our mission is to bridge the digital divide and provide consumers with affordable access to mobile devices and digital financial services.Job Overview:We are seeking a dedicated Customer Services Specialist to provide exceptional support to customers, address inquiries and concerns, and ensure a positive customer experience.Key Responsibilities: <ul><li>To handle customer installment applications, repayment inquiries, complaints, etc.; review documents submitted by customers online and offline to verify credit status, perform device-locking services, and conduct debt collection via phone or telecom reminders.</li><li>To collaborate with the risk control department to identify fraudulent activities, report abnormal cases, and prepare daily operation reports.</li><li>To maintain customer relationships and conduct regular follow-ups to enhance satisfaction.</li></ul>Skills &amp; Expertise: Sales; Customer Services; Credit Verification; Risk Assessment; Debt Collection; Customer Relationship ManagementQualifications:<ul><li>Bachelor's or Master's degree.</li><li>Minimum 6 months to 1 year of relevant work experience.</li><li>The applicants should have experience in the following business area(s): Telecommunication, Call Center, Direct Selling/Marketing Service Company, Mobile Accessories</li><li>Freshers are also encouraged to apply.</li></ul>Pay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Atheneum Partners Germany

The Opportunity:As Team Lead, you will own the day-to-day performance of the team of Associates. You will split your time between hands-on recruiting and team leadership, setting the standard, coaching your team, and ensuring every project is delivered with speed, quality, and accountability. This role is the foundation of a long-term growth path.What You Will Do:The Team Lead operates as both an operational manager and a hands-on individual contributor. Time is split across three core areas:Hands-on Recruiting (50%)<ul><li>Take personal ownership of complex and high-priority expert sourcing requests that require senior judgment or specialist knowledge</li><li>Step in directly on any project where the team is struggling &mdash; owning the outreach, call, and delivery outcome personally</li><li>Conduct expert screening and qualification calls, producing structured and accurate screening notes</li><li>Manage outreach across multiple channels with a proactive, call-first approach and zero tolerance for passive waiting</li></ul>Team Management (25%)<ul><li>Lead, coach, and manage a team of Associates on a day-to-day basis, setting expectations and holding the team accountable</li><li>Monitor team performance against daily activity targets, flagging underperformance early and taking corrective action</li><li>Review outreach strategy for each live project and guide Associates on how to approach difficult or time-sensitive sourcing requests</li><li>Coach Associates on expert engagement, objection handling, screening quality, and professional communication</li><li>Act as the primary escalation point for all project-level blockers, unreachable experts, and urgent requests</li><li>Coordinate directly with the team on project assignments, priorities, and delivery updates</li><li>Run daily stand-ups and prepare EOD reports submitted every working day by close of business</li></ul>Quality Control (25%)<ul><li>Review all expert screening notes produced by Associates before submission</li><li>Monitor outreach quality across all active projects &mdash; spot-checking messages, call logs, and tracker entries daily</li><li>Ensure full adherence to recruiting SOPs and compliance guidelines across all team activity</li><li>Identify gaps in process, outreach quality, or team behavior and proactively recommend improvements</li></ul>Whom We Are Looking For:Non-Negotiable Requirements<ul><li>2+ years of experience in expert network recruiting, executive search, or a high-volume research and outreach role</li><li>Demonstrated experience managing or mentoring a junior team with measurable performance outcomes</li><li>Full professional fluency in English &mdash; written and spoken &mdash; with the ability to communicate clearly with international clients and partners</li><li>Proven outreach discipline: comfortable making high-volume calls, handling objections, and following up persistently</li><li>Strong tracker and CRM discipline &mdash; you log everything, on time, every time</li><li>Available to commit exclusively to this engagement during working hours, with willingness to monitor urgent escalations outside office hours</li></ul>Strong Preferences<ul><li>Prior experience at a global expert network firm (any region)</li><li>Familiarity with LinkedIn Sales Navigator, Lusha, or equivalent sourcing tools</li><li>Exposure to EU or US time-zone projects and international communication</li><li>Experience with structured reporting and KPI management</li></ul>This Role Is Not For You If<ul><li>You prefer to wait for inbound responses rather than proactively chasing experts</li><li>You are uncomfortable being held to daily activity metrics and delivery targets</li><li>You cannot commit to full exclusivity on this engagement</li><li>You struggle to balance hands-on delivery with team oversight simultaneously</li></ul>What We Offer<ul><li>Work directly with an international expert network firm serving global consulting and financial services clients</li><li>Compensation and progression are tied to output, quality, and consistency &mdash; not tenure</li><li>Daily exposure to complex global projects across industries, markets, and business models</li></ul>Pay: Rs300,000.00 - Rs450,000.00 per monthWork Location: In person

Sr Team Lead - Client Services

BrilZen

About BRILZENBRILZEN is a growth consultancy helping businesses across international markets grow through paid media, organic outreach, and marketing automation.RoleWe are looking for an Organic Social Outreach Specialist to build genuine relationships and generate qualified leads through LinkedIn, Facebook, and Instagram.Responsibilities:<ul><li>Identify and engage target prospects across social platforms</li><li>Build relationships through meaningful interactions and conversations</li><li>Nurture leads naturally without hard selling or spam tactics</li><li>Manage outreach for multiple client accounts</li><li>Maintain platform safety and avoid account restrictions</li><li>Track conversations, leads, and outreach activity</li><li>Provide weekly performance reports</li></ul>Requirements:<ul><li>Experience in organic social outreach, community management, or social selling</li><li>Strong understanding of LinkedIn, Facebook, and Instagram</li><li>Excellent written English communication skills</li><li>Ability to build trust and relationships online</li><li>Highly organized with strong attention to detail</li></ul>Preferred:<ul><li>Experience working from client social profiles</li><li>CRM experience (HubSpot, GoHighLevel, Pipedrive, etc.)</li><li>B2B outreach experience</li><li>Knowledge of Australian business culture</li><li>Agency or digital marketing experience</li></ul>What Success Looks Like<ul><li>Active conversations with qualified prospects</li><li>Consistent generation of warm leads</li><li>Zero platform restrictions or account flags</li><li>Accurate reporting and pipeline management</li></ul>Location: Gulberg II, Lahore (On-site) Job Type: Full-time Hours: 12 PM &ndash; 9 PM PKTHow to Apply:Send your CV and a short cover note (max 200 words) describing one successful organic outreach or relationship-building example that led to a business outcome.Apply: career@brilzen.comPay: Rs60,000.00 - Rs110,000.00 per monthPay: Rs60,000.00 - Rs110,000.00 per monthWork Location: In person

BDO (Organic Social Outreach Specialist

BRILZEN (SMC-PVT) LTD is looking for a highly experienced Organic Social Cold Outreach Specialist to join our growing team. If you have a passion for B2B client acquisition, relationship building, and generating qualified opportunities through organic outreach, we'd love to hear from you!Requirements: 1.Bachelor's degree (Graduation required) 2.4&ndash;6 years of proven experience in Organic Social Cold Outreach or B2B Lead Generation 3.Excellent written and verbal English communication skills 4.Experience working with international clients (Australia, USA, UK, etc.) 5.Strong understanding of LinkedIn, Facebook, Instagram, X (Twitter), and other social platforms for business outreach 6.Ability to represent business owners professionally while communicating with prospectsKey Responsibilities: -Execute organic cold outreach campaigns across LinkedIn and other social platforms. -Identify, research, and connect with qualified B2B prospects. -Start meaningful conversations and build relationships with decision-makers. -Represent company owners professionally during client interactions. -Generate and qualify leads for international B2B businesses. -Book high-quality meetings for the sales team. -Personalize outreach messages to maximize response rates. -Follow up consistently with potential clients and nurture conversations. -Maintain CRM records and update outreach activities daily. -Collaborate with marketing and sales teams to improve outreach strategies. -Achieve weekly and monthly outreach, reply, and appointment-setting targets. -Stay updated with the latest LinkedIn outreach strategies and social selling techniques.If you're passionate about helping international businesses grow through strategic organic outreach, we want to hear from you! Apply Now: career@brilzen.comWhatsApp : +92 343 7329547Pay: Rs60,000.00 - Rs90,000.00 per monthWork Location: In person

Organic Social Cold Outreach Specialist B2B

Accountax Accounting & Taxation Services

Business Development Associate &mdash; Accountax (Lahore Office)About the Role Accountax, a UAE-based Audit and Tax Services firm with back-office operations in Lahore, is hiring a Business Development Associate to support our sales and growth initiatives. This is an excellent entry point for early-career professionals looking to build a career in B2B sales, client communication, and lead generation &mdash; with direct exposure to our UAE client base and mentorship from our Business Development Manager.Key Responsibilities<ul><li>Conduct market research to identify potential clients and business opportunities</li><li>Generate leads through cold calling, email outreach, LinkedIn networking, and referrals</li><li>Reach out to prospective clients to introduce Accountax's services</li><li>Schedule meetings, calls, and presentations with potential clients</li><li>Follow up with prospects to maintain engagement and move opportunities forward</li><li>Support the sales team in closing deals and managing client communications</li><li>Track and report progress on lead generation and sales activities</li></ul>Requirements<ul><li>0&ndash;2 years of experience in sales, business development, customer service, or a related field</li><li>Fresh graduates with strong communication skills are encouraged to apply</li><li>Strong verbal and written communication skills in English</li><li>Basic understanding of sales processes and client relationship management</li><li>Self-motivated, target-driven, and eager to learn</li></ul>Education<ul><li>Bachelor's degree in Business Administration, Marketing, Sales, or a related field</li><li>Relevant internships in sales, marketing, or customer engagement are a plus</li></ul>What We Offer<ul><li>Fixed salary of Rs 40,000&ndash;45,000/month plus performance-based incentives</li><li>Direct mentorship and structured onboarding from our BD Manager</li><li>Exposure to international (UAE) clients and cross-border business development</li><li>Clear career progression path within the sales function</li></ul>Industry: Accounting &amp; Taxation Services (UAE-based firm, Lahore back-office) Work Mode: On-site &mdash; Johar Town, Lahore Working Hours: Monday&ndash;Saturday, 10:00 AM &ndash; 7:00 PMPay: Rs40,000.00 - Rs45,000.00 per monthWork Location: In person

Business Development Associate - Accountaxuae (Lahore Office)

Explore 115+ Client services specialist in Lahore this August. Find roles across top companies and apply now to boost your career.

115 client services specialist jobs In Lahore

Client onboarding specialist

Customer Services Specialist

Customer Services Specialist

Sr Team Lead - Client Services

BDO (Organic Social Outreach Specialist

Organic Social Cold Outreach Specialist B2B

Business Development Associate - Accountaxuae (Lahore Office)