customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

business development specialist Jobs in Lahore

business development specialist

customer success specialist Jobs in Lahore

customer success specialist

csr - customer service representative Jobs in Lahore

csr - customer service representative

client services specialist

Paper Works Printers

Please Read The Job Description Carefully Before Applying. This Job is Not Related To Accounts and Finance Department.Job SummaryWe are seeking a detail-oriented and proactive Insurance Account Specialist to join our dynamic team. This position requires strong communication skills and the ability to work collaboratively in a fast-paced environment. The Insurance Account Specialist ensures that administrative processes are executed efficiently, supporting the Brokers and other team members in delivering exceptional service to clients.Key Responsibilities<ul><li>Assist with day-to-day administrative tasks such as filing, data entry, and managing client records.</li><li>Prepare and maintain accurate documentation for insurance policies, endorsements, and client correspondence.</li><li>Process and distribute internal and external communications, including emails, letters, and reports.</li><li>Support client communications by scheduling appointments, handling basic inquiries, and directing complex issues to appropriate team members.</li><li>Assist in preparing client proposals, policy documents, and renewal notices.</li><li>Update clients on the status of their requests or documents, as directed by licensed team members.</li><li>Manage the collection, organization, and distribution of documents related to insurance policies, claims, and client interactions.</li><li>Maintain confidentiality and security of sensitive client information.</li><li>Assist in coordinating internal meetings, training sessions, and client events.</li><li>Collaborate with other team members to ensure smooth operations and resolve any administrative issues.</li></ul>Periodic Duties<ul><li>Support the preparation of presentations, reports, and other materials for team meetings.</li><li>Generate reports and summaries for internal use, including client activity and policy status.</li></ul>Qualifications &amp; Asset<ul><li>High school diploma or equivalent required.</li><li>Minimum of 1-2 years of experience in an administrative or support role, preferably within an insurance or financial services environment.</li><li>A post-secondary diploma in Business, Finance, Insurance, or a related field preferred.</li></ul>Requirements<ul><li>Proficiency in English; bilingual or multilingual skills are highly desirable.</li><li>Previous experience in customer support, client services, or call center environments is preferred.</li><li>Strong computer skills with a focus on Microsoft Office applications (Excel, Word, PowerPoint).</li><li>Excellent typing skills with attention to detail for accurate data entry.</li><li>Strong communication skills, both verbal and written, to effectively interact with clients and team members.</li><li>Ability to handle cash transactions accurately and responsibly.</li></ul>Technical Competencies<ul><li>Familiarity with insurance management software and CRM systems to perform data entry and manage client information.</li><li>Ability to enter and maintain data accurately, with attention to detail and efficiency.</li><li>Experience in handling, organizing, and processing documents in a professional setting.</li><li>Proficiency in Microsoft Office applications (Word, Excel, Outlook, PowerPoint) for preparing documents, spreadsheets, and presentations.</li><li>Basic understanding of financial and insurance terminology and processes.</li></ul>Person Specification<ul><li>Clear and effective verbal and written communication skills for interacting with clients and team members.</li><li>Ability to provide supportive and responsive service to clients, addressing their needs professionally.</li><li>Strong organizational abilities to manage multiple tasks, prioritize responsibilities, and ensure timely completion of duties.</li><li>Ability to work effectively with colleagues and support the team&rsquo;s objectives and goals.</li><li>Basic problem-solving skills to address and escalate issues as needed, ensuring smooth administrative operations.</li></ul>Working ConditionsWorks primarily in a standard office setting with a typical climate-controlled environment. The role requires periods of sitting, computer use, and participation in meetings or collaborative sessions. Noise levels are generally low, and the position involves minimal physical exertion.Shift Schedule - Monday to Friday, 06:00 p.m. to 02:00 a.m. Please note that it is an In-Person position and requires the candidate to be physically present in our Lahore Office.Job Type: Full-timePay: Rs60,000.00 - Rs70,000.00 per monthApplication Question(s):<ul><li>Are you comfortable doing a night shift job ?</li></ul>Experience:<ul><li>accounting: 2 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Accounts Assistant (Insurance)

Inteliqo

<div>
 
 
 Job Summary
 
 
 
 
 
 
 We are seeking a highly motivated and customer-focused Client Success Specialist to join our team. In this role, you will be the primary point of contact for our clients post-sale, ensuring they have a seamless onboarding experience, receive ongoing support, and achieve maximum value from our products/services. Your goal is to drive client satisfaction, retention, and growth through proactive relationship management.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 &bull; Serve as the main liaison between clients and internal teams, ensuring clear communication and expectations.
 
 
 &bull; Guide clients through onboarding and implementation, tailoring processes to their specific needs.
 
 
 &bull; Develop a deep understanding of clients&rsquo; business objectives and help them achieve success using our solutions.
 
 
 &bull; Monitor account health and proactively identify and address issues that could impact satisfaction or retention.
 
 
 &bull; Collaborate with Sales, Product, and Support teams to advocate for client needs and share feedback.
 
 
 &bull; Conduct regular check-ins, QBRs (Quarterly Business Reviews), and training sessions with clients.
 
 
 &bull; Track client engagement and usage metrics to identify upsell or expansion opportunities.
 
 
 &bull; Maintain accurate records of client interactions and activity in CRM systems (e.g., Salesforce, HubSpot, etc.).
 
 
 
 
 
 
 Qualifications
 
 
 
 
 
 
 &bull; Bachelor&rsquo;s degree in Business, Marketing, Communications, or related field.
 
 
 &bull; 2+ years of experience in a client-facing role (Customer Success, Account Management, or similar).
 
 
 &bull; Strong communication, interpersonal, and problem-solving skills.
 
 
 &bull; Tech-savvy with the ability to quickly learn new tools and software.
 
 
 &bull; Experience with CRM systems and customer success platforms is a plus.
 
 
 &bull; Detail-oriented and highly organized with excellent time management.
 
 
 &bull; Empathetic and customer-centric mindset with a proactive approach.
 
 
 
 
 
 
 Location
 
 : JoharTown (ON-SITE)
 
 
 
 Timing
 
 : 7pm - 4am
 
</div>

Client Success Specialist

A4 Accountant

A4Accountant is seeking a Customer Success Specialist for a virtual immigration law firm based in New Jersey, proudly serving clients across the United States and internationally. We are committed to providing reliable, compassionate services to fellow immigrants, helping them secure lawful status, citizenship, and peace of mind, without fear of deportation or abusive relationships.OverviewWe see client relationships as partnerships built on trust, empathy, and exceptional service&mdash;not just transactions.In this role within our Client Success Department, you will directly impact the lives of immigrants by using your knowledge of immigration law (from past paralegal or client-facing work), consultative skills, and empathy to guide clients through their journey with our firm. You will serve as the primary point of contact for prospective and current clients (via phone and video), educate them about their options, help them find clarity, and ensure a seamless experience from initial inquiry through case completion.This role blends client advocacy and relationship management&mdash;a critical bridge between individuals seeking help and our legal team who serves them.Key Responsibilities<ul><li>Conduct meetings with prospective new clients (PNCs) via phone and video, guiding them toward clarity and consultation enrolment.</li><li>Follow up with PNCs who initially declined and with current clients for quality control calls and satisfaction interviews.</li><li>Keep detailed, accurate notes in the firm's CRM/database, documenting all client contacts before, during, and after meetings, including follow-ups.</li><li>Facilitate a professional handoff to the legal team once an engagement is signed and open the client file.</li><li>Manage the welcome process for new clients and ensure smooth onboarding.</li><li>Conduct quality control checks at set milestones during the first 30 days and, in some cases, throughout the pendency of the case.</li><li>Meet regularly with team members to review performance metrics, client satisfaction goals, and engagement quality.</li><li>Track and maintain records regarding client touchpoints and case progress.</li><li>Assist in organizing case filing systems, ensuring documents are properly categorized and accessible.</li><li>Actively engage with management on client feedback and service improvements, offering insights from your front-line experience.</li><li>Perform other administrative duties as assigned.</li></ul>Qualifications<ul><li>Proven experience in client success, account management, or client-facing roles in professional services (legal, financial, or similar industries preferred).</li><li>Prior experience in immigration intake, paralegal work, or legal client services is highly valued.</li><li>Strong ability to empathize with clients facing challenging, personal situations.</li><li>Embraces metrics, accountability, and transparency.</li><li>Excellent interpersonal and communication skills across phone, video, and email.</li><li>Strong organizational and time-management skills.</li><li>Lifelong learner with a proven record of self-improvement and client relationship development.</li><li>Exceptional ability to build rapport, identify client needs, and provide appropriate guidance.</li><li>Must thrive in a client-facing, service-oriented role&mdash;references required.</li></ul>Why Join Us?<ul><li>Competitive compensation with base salary + commission/bonuses (monthly, quarterly, annual).</li><li>Flexible work/life balance.</li><li>Supportive, diverse, and inclusive culture.</li><li>Paid Time Off.</li><li>A collaborative team driven by impact, purpose, and client care.</li></ul>Equal Opportunity StatementA4Accountant is an equal opportunity employer committed to diversity, inclusion, and fair hiring practices. Applicants are considered without regard to race, sex, sexual orientation, gender identity, religion, national origin, age, disability, or other legally protected characteristics.Background and references required.Job Type: Full-timePay: Rs100,000.00 - Rs150,000.00 per monthAbility to commute/relocate:<ul><li>Lahore (54940): Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Customer Success Specialist

ibex. Pakistan

<div>
 ibex. Pakistan is looking for a Customer Success Specialist for Voice Program within the Operations department who shall assist worldwide financial-services leading client&rsquo;s customers with their queries/concerns and provide an accurate resolution to customers as per the defined processes via call. We are looking for people who have experience in dealing with international customers and banking flavor but above that, we care more about personality, passion, and work ethic. A sense of humor helps a lot too.
 
 
 
 Qualifications
 
 
 
 <ul>
 <li>
 O Levels/Matriculation or above
 </li>
 <li>
 Excellent Written and Verbal English communication
 </li>
 <li>
 Proficiency with MS Office (Particularly MS Excel and MS Word)
 </li>
 <li>
 Banking Experience preferred
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Deliver a class apart customer experience as measured by performance objectives and in accordance of the core values of our client
 </li>
 <li>
 Assist customers with their items purchased through ecommerce website
 </li>
 <li>
 Convey interest in each customer through their words with courtesy, attention, a friendly and caring image
 </li>
 <li>
 Providing alternatives to products/items, which are not available on the ecommerce website
 </li>
 <li>
 Follow standard processes and procedures when it comes to providing the resolution
 </li>
 <li>
 Staying up to date with latest updates on system information, process changes and future updates
 </li>
 </ul>
</div>

Customer Services Specialist

Jawa Health Care

Job Title : RCM Onboarding SpecialistWe are seeking a motivated and results-driven individual to identify, contact, and onboard new healthcare providers (clinics, group practices, solo physicians) for our Revenue Cycle Management (RCM) services. The ideal candidate will have strong communication skills, healthcare knowledge, and the ability to build lasting relationships with doctors and practice managers.Key ResponsibilitiesProspect and reach out to physicians, clinics, and medical practices via calls, emails, LinkedInPresent company RCM solutions and demonstrate how our services improve revenue and efficiency.Conduct discovery calls to understand the client&rsquo;s billing workflow and pain points.Coordinate with the internal team to prepare customized proposals and pricing.Schedule and participate in Zoom presentations or demos with potential clients.Follow up consistently to close deals and complete the onboarding process.Maintain accurate records of leads, interactions, and deals in CRM software.Collaborate with credentialing, billing, and operations teams for smooth client handover.Achieve monthly and quarterly sales targets.Required Skills &amp; QualificationsBachelor&rsquo;s degree in Business, Healthcare Administration, or a related field.1&ndash;3 years of experience in RCM, healthcare sales, or B2B business development (fresh graduates with strong communication skills can be considered).Excellent English communication (verbal &amp; written).Strong presentation, negotiation, and relationship-building skills.Knowledge of U.S. healthcare and medical billing processes (preferred).Proficiency in CRM tools, email communication, and Zoom/Google Meet.Key Performance Indicators (KPIs)Number of new providers contacted weekly.Qualified leads generated.Doctors successfully onboarded.Revenue generated from new accounts.Salary Package: 150k to 200k (Depends on your interview and last month salary slip) and commission on every matured leads as well.Working days: Monday to FridayOffice timing: 6pm to 3amJob Type: Full-timePay: Rs150,000.00 - Rs200,000.00 per monthWork Location: In person

RCM Onboarding Specialist

StudyWise/ The Migration

Job descriptionThe Client Calling representative will be responsible for managing communication and scheduling between clients and skilled Visa Expert. This role will focus on contacting clients, arranging consultations, and supporting immigration advisors by ensuring that all necessary appointments and documentation are prepared in advance. The representative will also provide excellent customer service by addressing client inquiries and ensuring a smooth immigration advisory process.Key Responsibilities:<ul><li>Contact clients &amp; schedule consultations with Visa Experts based on client needs and availability.</li><li>Engage potential clients, answer basic questions about immigration services.</li><li>Serve as the first point of contact for clients seeking skilled immigration advice.</li><li>Assist clients in preparing for their meetings with Visa Experts by providing details on necessary documents, timelines, and expectations.</li><li>Relay client-specific information to advisors and ensure that the advisors are well prepared for each meeting.</li><li>Maintain open communication between clients and advisors to ensure effective and timely service delivery.</li><li>Provide a high level of customer service, addressing client concerns and questions with professionalism and empathy.</li><li>Follow up with clients post-appointment to ensure they have the information and support needed for the next steps.</li></ul>Requirements<ul><li>Education: A bachelor&rsquo;s degree in sales, marketing, or relevant field</li><li>Experience:</li><li>0-1 year of experience in a client-facing role (e.g., customer service, or Client calling)</li><li>Previous experience in immigration is a plus but not required.</li><li>Skills &amp; Competencies:</li><li>Strong communication and interpersonal skills.</li><li>Excellent organizational and time-management abilities.</li><li>Ability to handle multiple tasks and manage conflicting priorities.</li><li>Basic understanding of skilled immigration processes and requirements is advantageous.</li></ul>Benefits<ul><li>Opportunity to work in a fast-paced and dynamic environment.</li><li>Make a real impact on the company's growth and success.</li><li>Be part of a collaborative and supportive team.</li><li>Personal Loans</li><li>Free online doctor consultations</li><li>Monthly engagement activities</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs60,000.00 per monthApplication Question(s):<ul><li>Are you from Lahore?</li></ul>Work Location: In person

Client Calling Specialist

u-blox

<div><div>Location City<div> Lahore</div></div> 
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Location Region</div> 
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Location Country<div> Pakistan</div></div> 
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Role also available in</div> 
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About u-blox<div> u-blox (SIX:UBXN) is a global technology leader in positioning and wireless communication in automotive, industrial, and consumer markets. Their smart and reliable solutions, services and products let people, vehicles, and machines determine their precise position and communicate wirelessly over cellular and short range networks. With a broad portfolio of chips, modules, and secure data services and connectivity, u blox is uniquely positioned to empower its customers to develop innovative and reliable solutions for the Internet of Things, quickly and cost effectively. With headquarters in Thalwil, Switzerland, the company is globally present with offices in Europe, Asia, and the USA. (www.u-blox.com)</div></div> 
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Job Description<div><div><div>
As a talented Microsoft Endpoint Specialist, you will join our multinational IT Team directly contributing to the development, integration, customization, ongoing support and maintenance of u-blox Microsoft Services, Systems and Infrastructures (Cloud and On-premises). 
You will actively work on improving and maintaining them, and as a subject matter expert, you will contribute to the team matching u-blox specific business needs. You will work closely together with the internal end-users as well as with the external consultants. You will be working in a high-tech, innovative and multicultural environment, in which you will leverage your expertise, creativity, autonomy and communication skills and stay current with emerging technologies as they mature will be part of your role. 
The role is in Lahore based with days in Office. 
 
Your responsibilities 
<ul><li>Helping on design and implementing the Microsoft Intune architecture according to the Company guidelines, security Standards and the best practices</li><li>
Further development of u-blox Microsoft related systems and technologies, helping with designing, implementing, testing and documenting new solutions</li><li>
Handling the deployment and administration of the Intune solution including Microsoft Defender for Endpoint distribution and Azure device compliance integrations.</li><li>
 Handle Endpoint Security including Disk Encryption in Intune using BitLocker, Microsoft Defender for Endpoint and analyse and optimize the performance of Microsoft solutions (systems analysis and health check)</li><li>
Operations on Microsoft Azure Active Directory and other Microsoft On-premises and Cloud systems</li></ul>
<ul><li>Running IT requests and incidents (new configurations, technical requests) and maintaining the development, test and production environments.</li><li>
Ensuring security &amp; compliance in cooperation with the respective team of experts and provide engineering-level support for corporate-owned devices and BYOD</li></ul>
<ul><li>Involved in the design of IT Mobility solutions based on business requirements for existing and future Roadmap using Azure/Intune/Office365 and 3rd party tools when needed</li><li>
Create and maintain technical documentation as well as assist with training and related materials as needed and develop support materials for teams that will support the solution and user materials for new and existing users</li></ul>
 
 Your skills and experience 
<ul><li>Min 5 years of relevant experience working with global clients</li><li>
Valid experience working with Microsoft Intune and associated technologies in an Administrator role</li><li>
Strong knowledge of Microsoft Office 365 and Azure (GPO, CAP, License Management, Monitoring, Security implementations/Hardening&hellip;)</li><li>
Strong troubleshooting and problem-solving skills and ability to handle complex projects in a multi-national environment coordinating people of different functions</li></ul>
<ul><li>Experience with Mobile Device Management and Mobile Application Management using Intune.</li><li>
Outstanding communication and customer service skills and experience in end-user training and support is required</li><li>
Education: Bachelor&rsquo;s degree in computer science</li><li>
Good knowledge of Powershell, Graph API and automating tasks</li></ul>
 
Bonus point:
<ul><li>Certifications: Microsoft Intune, Office 365, Azure certifications would be a plus.</li></ul>
What are your perks? 
<ul><li>A multicultural and international company with over 60 different nationalities</li><li>Project-based activities working with colleagues across the globe</li><li>A start-up and innovation mindset while in the process of scaling-up processes and efficiencies</li><li>Hybrid working model &amp; flexible working hours</li><li>A strong learning environment and regular career discussions</li><li>Company Performance Bonus</li><li>Company provided lunch</li><li>Hospitalization, OPD, Wellness allowance, Family and Friends Dinner allowance</li><li>&hellip; And discover even more by talking with us!</li></ul> 
Learn more about u-blox and its mission by reading here ! 
Join a company that is customer-oriented, encourages creative thinking, looks for efficiency, fosters collaboration and team spirit, and upholds integrity and trust in all interactions. 
We see diversity as a strength and promote a culture of inclusion among our employees. Our varied backgrounds, ideas and experiences are critical to our success. We strive to become a strong learning organisation and are committed to provide our employees with equal opportunities regardless of differences such as gender, race, ethnicity, generations, belief.</div></div> 
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Applications Close Date<div> 27 Oct 2025</div></div> 
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Contact<div> Are you interested in this challenging position within an international work environment in a successful company? Apply now! You will be working with a motivated team in an exciting technology.
 
 
We are looking forward to receiving your application.</div></div></div>

Specialist Client Management

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