customer service representative Jobs in Lahore

customer service representative

customer sales representative Jobs in Lahore

customer sales representative

customer success specialist Jobs in Lahore

customer success specialist

customer support specialist Jobs in Lahore

customer support specialist

customer services representative Jobs in Lahore

customer services representative

client support associate

Mindwhiz

Job Title: Client Engagement Associate (US-Based) Location: DHA Phase 8, Lahore (On-site)Working Hours:<ul><li>Summer: 6:00 PM to 3:00 AM</li><li>Winter: 7:00 PM to 4:00 AM</li></ul>Industry: IT Managed Services Reports To: Business Development ManagerPosition Overview:We are seeking a results-driven and persuasive Client Engagement Associate with exceptional communication and negotiation skills. The ideal candidate will have a minimum of 2 years of outbound calling experience, preferably with U.S.-based clients, and a strong track record in lead generation within fast-paced environments. Experience in the IT managed services sector (helpdesk, cybersecurity, networking) is a significant advantage. This role plays a key part in initiating client relationships and supporting the company&rsquo;s overall sales growth.Key Responsibilities:<ul><li>Make high-volume outbound calls to potential U.S.-based clients daily.</li><li>Generate and qualify leads through structured scripts and customized outreach.</li><li>Clearly present company services and value propositions; handle objections confidently.</li><li>Book qualified appointments or demos for the sales team.</li><li>Keep detailed lead records and follow-up activity in CRM systems (e.g., HubSpot, Salesforce).</li><li>Collaborate with sales and marketing to refine outreach and targeting strategies.</li><li>Continuously monitor industry developments, client pain points, and competitive offerings.</li><li>Meet or exceed weekly performance goals and KPIs.</li></ul>Qualifications &amp; Skills:<ul><li>At least 2 years of cold calling or outbound sales experience.</li><li>Experience working with U.S.-based clients is highly preferred.</li><li>Background in IT services (helpdesk, networking, cybersecurity) is a strong plus.</li><li>Fluent in English, with excellent communication (spoken and written) skills.</li><li>Confident negotiator with the ability to handle objections and close leads.</li><li>Goal-oriented, self-motivated, and capable of working independently or with a team.</li><li>Proficient in CRM tools such as HubSpot, Salesforce, or Sales Navigator.</li></ul>Benefits:<ul><li>Health Insurance</li><li>Fuel Allowance</li><li>Market-Competitive Salary</li></ul>Job Type: Full-timePay: Up to Rs75,000.00 per monthWork Location: In person

Client Engagement Associate (US-Based)

Nopex Services

Job Title: Lead Generation Associate Location: Peco Road, Lahore (Onsite) Working Hours: 6 PM to 3 AM (Night Shift) Business Focus: Pre-Construction &amp; Drafting Services (USA)Job Summary: We are seeking a Lead Generation Associate to support our US sales operations by reaching out to potential customers and identifying new business opportunities. This role requires someone who is confident on the phone and enjoys working in a fast-paced environment.Main Duties:<ul><li>Initiate outbound calls to warm and cold prospects</li><li>Explain services and assess customer needs</li><li>Qualify leads before transferring to senior closers</li><li>Keep CRM updated with every interaction</li><li>Meet monthly lead generation quotas</li></ul>Candidate Profile:<ul><li>Good English communication and listening skills</li><li>Previous cold calling or BPO experience preferred</li><li>Ability to learn quickly and follow instructions</li><li>Driven, confident, and motivated to achieve sales goals</li></ul>Salary Package: Fixed salary + Performance commissions Send CV to: hr@nopexservices.comJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Lead Generation Associate

Brisk Dev

<div>
 
 
 Job Title: Client Acquisition &amp; Support Specialist
 
 
 
 📍
 
 Location:
 
 DHA Phase 8, Lahore (Onsite)
 
 
 🕒
 
 Timings:
 
 3:00 PM &ndash; 12:00 AM
 
 
 💼
 
 Experience:
 
 1+ Year
 
 
 💰
 
 Compensation:
 
 Fixed Salary + Commission-Based Incentives
 
 
 
 About the Role
 
 
 
 Brisk Dev Pvt. Ltd. is seeking a dynamic and technically strong
 
 Client Acquisition &amp; Support Specialist
 
 to join our growing team. The ideal candidate must have hands-on experience with
 
 technical products, SaaS solutions, digital services, or software-based offerings
 
 , along with the ability to communicate product value clearly to clients. You will play a key role in bringing new clients onboard, nurturing existing relationships, and ensuring seamless technical support throughout the customer lifecycle.
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Identify, acquire, and onboard new clients through targeted outreach and relationship-building.
 </li>
 <li>
 Present and demonstrate technical products/services while clearly explaining functionality, benefits, and use cases.
 </li>
 <li>
 Manage and respond to client inquiries, ensuring timely and accurate technical support.
 </li>
 <li>
 Maintain strong follow-up routines to convert leads into active clients and meet monthly acquisition targets.
 </li>
 <li>
 Collaborate closely with technical, development, and project teams to ensure client needs are communicated and fulfilled.
 </li>
 <li>
 Monitor client accounts and ensure high levels of satisfaction and retention.
 </li>
 <li>
 Prepare client reports, documentation, and performance summaries for management review.
 </li>
 <li>
 Continuously research market trends, competitors, and industry demands to identify new opportunities.
 </li>
 </ul>
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in
 
 Software Engineering, Computer Science, IT, Business
 
 , or a related field.
 </li>
 <li>
 
 Minimum 1 year of experience
 
 in client acquisition, technical sales, or customer support.
 </li>
 <li>
 Strong understanding of
 
 technical products, software services, and digital solutions
 
 .
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills.
 </li>
 <li>
 Ability to explain complex technical concepts in simple, client-friendly language.
 </li>
 <li>
 Target-driven mindset with the ability to work in a fast-paced, dynamic environment.
 </li>
 <li>
 Prior experience in
 
 selling or supporting digital products/software services
 
 is highly preferred.
 </li>
 <li>
 Ability to clearly mention and discuss past products/services handled during interviews.
 </li>
 </ul>
 
 
</div>

Client Acquisition & Support Specialist

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
 </li>
 <li>
 No sales or monthly targets
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 On job training
 </li>
 <li>
 State-of-the-art infrastructure
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage incoming chats/emails
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 </li>
 <li>
 Provide accurate, valid and complete information by using the right methods/tools
 </li>
 <li>
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 </li>
 <li>
 Follow communication procedures, guidelines and policies
 </li>
 <li>
 Take the extra mile to engage customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A-Levels/Intermediate
 </li>
 <li>
 Natural instinct to empathize with users
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Native or bilingual spoken and written English skills
 </li>
 <li>
 Detail-oriented
 </li>
 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

OOP Technologies

About the Role We are looking for a Customer Support Representative Intern who is proactive, polite, and good at communicating in English. This role is open to fresh graduates or candidates with up to 6 months of experience who want to start a career in customer support.Key Responsibilities:<ul><li>Reply to customer questions and issues through email.</li><li>Provide clear and accurate information about our products and services.</li><li>Communicate politely and professionally at all times.</li><li>Forward complex issues to the right team when needed.</li><li>Follow up to make sure customer issues are resolved.</li></ul>Requirements:<ul><li>Fresh graduates or up to 6 months of experience in customer support.</li><li>Strong English communication skills.</li><li>Good multitasking and time management skills.</li><li>Positive, customer-focused attitude.</li><li>Basic computer skills and familiarity with chat/email tools.</li></ul>Location: Iqbal Town, Lahore (On-site) Timings: 8:00 PM &ndash; 5:00 AM (Monday to Friday)Apply now by sending your CV to hr@ooptechnologies.com Or WhatsApp at 0323-7846800Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthApplication Question(s):<ul><li>Are you comfortable with the night shift?</li><li>How soon can you join us?</li></ul>Work Location: In person

Customer Support Representative Intern

ITech Global SMC Private Limited

Responsibilities<ul><li>Manage large amounts of inbound and outbound calls in a timely manner</li><li>Follow communication &ldquo;scripts&rdquo; when handling different topics</li><li>Identify customers&rsquo; needs, clarify information, research every issue, and provide solutions and/or alternatives</li><li>Seize opportunities to upsell products when they arise</li><li>Build sustainable relationships and engage customers by taking the extra mile</li><li>Keep records of all conversations in our call center database in a comprehensible way</li><li>Frequently attend educational seminars to improve knowledge and performance level</li><li>Meet personal/team qualitative and quantitative targets</li></ul>Requirements and skills<ul><li>Previous experience in a customer support role</li><li>Track record of over-achieving quota</li><li>Strong phone and verbal communication skills along with active listening</li><li>Familiarity with CRM systems and practices</li><li>Customer focus and adaptability to different personality types</li><li>Ability to multi-task, set priorities and manage time effectively</li><li>BS Degree</li></ul>Job Types: Full-time, FresherPay: Rs50,000.00 - Rs75,000.00 per monthWork Location: In person

Customer Service Representative

Planlab Solutions

PlanLab Solutions is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for delivering exceptional customer support across chat, email, and phone while maintaining a positive and professional attitude.Responsibilities:<ul><li>Respond to customer inquiries via chat, email, and phone in a timely, friendly, and professional manner.</li><li>Resolve customer issues by identifying the root cause, providing appropriate solutions, and ensuring follow-ups until complete resolution.</li><li>Maintain accurate and up-to-date customer records, interactions, and case details.</li><li>Provide product information, troubleshooting assistance, and basic technical support as needed.</li><li>Collaborate with cross-functional teams to ensure customer needs are met effectively and issues are escalated when required.</li><li>Stay updated on product features, updates, and industry trends to deliver the highest-quality service.</li><li>Utilize customer support tools such as Zendesk, Gorgias, Freshdesk, Front, or other CRM/ticketing platforms (experience with any is a plus).</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills in English.</li><li>Strong customer service mindset with the ability to empathize and remain patient under pressure.</li><li>Good analytical and problem-solving abilities with quick thinking on one&rsquo;s feet.</li><li>Ability to multitask, manage time efficiently, and handle multiple conversations simultaneously.</li><li>Basic computer literacy and familiarity with internet-based applications.</li><li>Ability to work independently as well as collaboratively within a team.</li><li>Flexibility to work in rotational shifts, including weekends and holidays.</li></ul>Qualifications:<ul><li>Graduation or equivalent diploma required.</li><li>Prior experience in customer service, support, or a similar role preferred.</li><li>Experience working in call centers or handling customer support through chat/email is a strong advantage.</li><li>Familiarity with customer support software such as Zendesk, Gorgias, Freshdesk, Front, or similar tools is a plus.</li></ul>If you are passionate about delivering outstanding customer service and thrive in a fast-paced, dynamic environment, we encourage you to apply for this exciting opportunity. We offer a competitive salary, growth opportunities, and a supportive work culture focused on development and learning.To apply, please submit your resume along with a cover letter highlighting your relevant skills and experience.We appreciate all applicants for their interest; however, only shortlisted candidates will be contacted for interviews.LinkedIn: https://www.linkedin.com/company/planlab-solutions/Job Types: Full-time, ContractBase Pay: From Rs35,000.00 per monthApplication Question(s):<ul><li>Current Salary?</li><li>Expected Salary?</li><li>How much experience do you have in the CSR role?</li><li>Can you speak English?</li><li>It's a night position; are you comfortable with it?</li><li>Can you write professional emails and live chats?</li><li>Are you comfortable with outbound calls?</li><li>What is your English proficiency between 1 to 10?</li></ul>Work Location: In person

CSR - Customer Service Representative - Night Shift

Explore 1769+ Client support associate in Lahore this December. Find roles across top companies and apply now to boost your career.