customer sales representative Jobs in Lahore

customer sales representative

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customer support representative Jobs in Lahore

customer support representative

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client support associate

YAP Pakistan

Customer Support AssociateLocation: Johar Town, Lahore Job Type: Full-time Shift: Rotational (Morning, Evening, Night)Job SummaryYAP Pakistan is seeking a proactive and customer-focused Customer Support Associate to join our dynamic team. The ideal candidate will possess excellent communication skills, strong proficiency in Microsoft Word and Excel, and the flexibility to work in rotational shifts. This role is pivotal in ensuring customer satisfaction and maintaining YAP&rsquo;s reputation for excellence in service.Key Responsibilities<ul><li>Respond promptly and professionally to customer inquiries via phone, email, and chat</li><li>Resolve customer issues efficiently while maintaining a high level of empathy and accuracy</li><li>Document customer interactions and feedback using MS Word and Excel</li><li>Collaborate with internal teams to escalate and resolve complex issues</li><li>Maintain up-to-date knowledge of YAP&rsquo;s products, services, and policies</li><li>Meet performance targets including response time, resolution rate, and customer satisfaction scores</li><li>Work in rotational shifts to ensure 24/7 support coverage</li></ul>Requirements<ul><li>Bachelor&rsquo;s degree or equivalent qualification</li><li>Excellent verbal and written communication skills in English and Urdu</li><li>Proficiency in Microsoft Word and Excel for documentation and reporting</li><li>Ability to multitask and work under pressure</li><li>Strong problem-solving skills and attention to detail</li><li>Willingness to work in rotational shifts, including weekends and holidays</li></ul>Preferred Skills<ul><li>Prior experience in customer support or call center environment</li><li>Familiarity with CRM systems and ticketing tools</li><li>Positive attitude and a passion for helping others</li></ul>How to ApplyInterested candidates can send their updated CV to hr@yappakistan.com with the subject line: Customer Support Associate &ndash; YAP PakistanJob Type: Full-timePay: From Rs50,000.00 per monthApplication Question(s):<ul><li>Are you comfortable working in Shifts?</li></ul>Language:<ul><li>English (Required)</li></ul>Work Location: In person

Customer Support Associate

the avenair

<ul><li>Job Title: Client Support Specialist &ndash; Real Estate</li></ul>Department: Sales &amp; Customer Relations Reports To: CFO About The Avenair: The Avenair is a premium real estate and lifestyle brand offering top-tier residential and commercial projects. We are seeking an experienced Client Support Specialist to act as the key liaison between clients and the company throughout the property journey.Role Summary: The Client Support Specialist will manage client interactions, ensuring a seamless experience from initial inquiry to final handover. This role is vital in building strong relationships, managing documentation, coordinating tasks, and maintaining customer satisfaction.Key Responsibilities:<ul><li>Customer Relationship Management:</li></ul>Be the main point of contact for client matters.<ul><li>Provide regular project updates, payment status, and timelines.</li><li>Address client concerns in a timely, professional manner.</li><li>Documentation &amp; Compliance:</li></ul>Assist clients with booking, agreements, and possession documents.<ul><li>Maintain accurate client files for compliance.</li><li>Collaborate with legal and finance teams for document accuracy and KYC.</li><li>Interdepartmental Coordination &amp; Follow-up:</li><li>Coordinate with site, legal, and finance teams for timely delivery.</li><li>Track client communication and maintain detailed follow-up logs.</li></ul><ul><li>Possession &amp; Handover Process:</li><li>Oversee pre-possession checks, rectifications, and final inspections.</li><li>Prepare possession kits and manage formal handover events.</li><li>Ensure proper signing of possession documents.</li></ul><ul><li>Customer Experience &amp; Feedback:</li><li>Gather and analyze post-possession client feedback.</li><li>Recommend customer care improvements based on feedback.</li><li>Ensure a consistent, positive experience to foster long-term relationships.</li></ul>Required Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in Business, Real Estate, or related field.</li><li>7&ndash;10 years of customer service experience, preferably in real estate.</li><li>Strong verbal and written communication skills.</li><li>Strong interpersonal, negotiation, and follow-up skills.</li><li>Proficiency in MS Office and CRM tools.</li><li>Detail-oriented with excellent organizational skills.</li></ul>Preferred Attributes:<ul><li>Experience with residential real estate.</li><li>Knowledge of local property laws and handover protocols.</li><li>Customer-focused with a proactive problem-solving approach.</li></ul>Salary &amp; Benefits: Competitive salary based on experience.Health and insurance coverage. Professional growth opportunities within a premium brand. Performance-based incentives.How to Apply: Send your resume and cover letter to hr@theavenair.com or call 0316-7777603 for more information.Job Type: Full-timeWork Location: In person

Client Support Specialist

Zpayso

The Customer Support Representative will serve as the first point of contact for our customers, handling inquiries, complaints, and support requests through phone, email, and chat. The role requires excellent communication skills, problem-solving abilities, and a customer-first mindset to ensure high-quality service and customer satisfaction.Key Responsibilities:<ul><li>Respond promptly to customer queries via phone, email, and live chat.</li><li>Provide accurate, valid, and complete information using the right methods and tools.</li><li>Handle and resolve customer complaints professionally and within timelines.</li><li>Maintain a high level of product and service knowledge to assist customers effectively.</li><li>Identify customer needs and help them use products or services.</li><li>Escalate unresolved issues to the appropriate internal teams.</li><li>Keep records of customer interactions, feedback, and transactions.</li><li>Follow communication procedures, guidelines, and company policies.</li><li>Contribute to team effort by achieving daily/weekly/monthly performance targets.</li><li>Continuously work on improving customer service quality through feedback and training.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s degree (preferred) or equivalent experience.</li><li>Proven experience as a Customer Support Representative or in a similar customer-facing role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving skills and ability to remain calm under pressure.</li><li>Proficiency in MS Office and CRM systems.</li><li>Ability to multitask, prioritize, and manage time effectively.</li><li>Strong interpersonal skills and a customer-oriented attitude.</li></ul>Key Skills:<ul><li>Customer Service Excellence</li><li>Active Listening &amp; Empathy</li><li>Problem Solving &amp; Conflict Resolution</li><li>Communication (Verbal &amp; Written)</li><li>Patience and Professionalism</li><li>Team Collaboration</li></ul>Job Type: Full-timePay: Rs40,000.00 - Rs45,000.00 per monthApplication Question(s):<ul><li>Are you available to join immediately?</li><li>Are you comfortable handling customer queries over phone, email, and chat?</li><li>Are you able to work from Gulberg, Lahore on a daily basis?</li><li>Why are you interested in starting your career in customer support?</li><li>What are your salary expectations?</li></ul>Work Location: In person

Customer Support Representative

Potato Logics

Job Title: Customer Support RepresentativeJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to customer inquiries promptly and courteously</li><li>Provide accurate information and assistance</li><li>Handle complaints professionally and escalate as needed</li><li>Document interactions and maintain records</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Location: Johar town, LahoreSalary package: Market competitiveEmail: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Up to Rs30,000.00 per monthWork Location: In person

Customer Support

Attornea Private Limited

About Us:Attornea is Pakistan&rsquo;s premier digital legal platform, offering a wide range of legal services through our innovative marketplace model. We are dedicated to connecting clients with top-notch legal professionals and providing comprehensive in-house legal services.Job Description:We are looking for a dynamic and motivated Legal Associate to join our team in Lahore. The ideal candidate will possess strong legal expertise and the ability to manage client relationships effectively. This role involves providing legal consultations, drafting and reviewing legal documents, and representing clients in various legal matters. The Legal Associate will also play a key role in ensuring compliance with legal standards and advising clients on their legal rights and obligations.Key Responsibilities:<ul><li>Provide legal consultations and advice to clients on various legal matters.</li><li>Draft, review, and negotiate contracts, agreements, and other legal documents.</li><li>Represent clients in court, arbitration, or mediation proceedings.</li><li>Conduct legal research and analysis to support case preparation and decision-making.</li><li>Ensure compliance with all relevant laws and regulations.</li><li>Maintain accurate records of legal cases, correspondence, and related documents.</li><li>Assist in the development of legal strategies and solutions for clients.</li><li>Collaborate with other legal professionals and departments to deliver comprehensive legal services.</li></ul>Required Skills:<ul><li>Legal Expertise: Strong understanding of legal principles, procedures, and regulations.</li><li>Communication Skills: Excellent verbal and written communication skills in both English and Urdu.</li><li>Client Service: Ability to build and maintain strong client relationships.</li><li>Problem-Solving: Skilled in identifying and resolving legal issues.</li><li>Organization: Strong organizational skills and attention to detail.</li><li>Research: Proficient in conducting legal research and analysis.</li><li>Representation: Experience in representing clients in legal proceedings.</li></ul>Preferred Qualifications:<ul><li>Bachelor&rsquo;s degree in Law (LLB) or a related field.</li><li>Experience in a legal environment or working with legal services.</li><li>Fluency in English and Urdu.</li></ul>Why Join Us:<ul><li>Be part of an innovative and growing legal tech company.</li><li>Opportunity to work in a dynamic and supportive team environment.</li><li>Competitive salary and commission structure.</li><li>Professional development and growth opportunities.</li></ul>Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Legal Associate: 1 year (Required)</li></ul>Work Location: In person

Legal Associate

Phaedra Solutions

Location: Lahore (On-site) Employment Type: Full-time Open Positions: 1SummaryWe are seeking a driven and proactive Associate Business Developer to join our team at Phaedra Solutions. This role is ideal for individuals with up to 1 year of professional experience in business development. As an Associate Business Developer, you will play a vital role in driving client acquisition, nurturing relationships, identifying new business opportunities, and supporting revenue growth strategies. You will also assist in proposal preparation, sales pipeline management, and collaborate with cross-functional teams to achieve business goals. Key ResponsibilitiesLead Generation &amp; Prospecting<ul><li>Research and identify potential clients using online research, industry databases, social media, and networking.</li><li>Generate qualified leads through marketplaces (Upwork, Fiver etc.) or outreach campaigns (emails, LinkedIn, cold calls, and events etc.).</li><li>Maintain and expand the database of prospects.</li></ul>Client Outreach &amp; Communication<ul><li>Initiate and manage professional communication with prospects.</li><li>Build and maintain strong client relationships to establish trust and credibility.</li><li>Draft client proposals, follow-up communications, and sales decks.</li></ul>Sales Pipeline &amp; CRM Management<ul><li>Track, update, and manage client interactions and opportunities in CRM.</li><li>Monitor and report sales activities, pipelines, and forecasts to management.</li><li>Ensure accurate documentation of all client communications and business opportunities.</li></ul>Meetings &amp; Presentations<ul><li>Schedule, coordinate, and participate in client meetings and presentations.</li><li>Prepare meeting agendas, presentation materials, and follow-up documentation.</li><li>Support senior team members in client negotiations.</li></ul>Business Research &amp; Market Analysis<ul><li>Conduct competitive analysis and market research to identify emerging trends.</li><li>Provide insights into potential new markets, partnerships, and business opportunities.</li><li>Analyze industry data to support sales strategy formulation.</li></ul>Proposal &amp; Documentation Support<ul><li>Assist in drafting proposals, RFQs, and RFP responses.</li><li>Coordinate with technical and marketing teams to prepare tailored business pitches.</li><li>Maintain standardized proposal and sales documentation templates.</li></ul>AI Tools &amp; Process Automation<ul><li>Use AI tools to automate outreach, personalize communication, and streamline lead nurturing.</li><li>Leverage productivity tools for reporting, data analysis, and client engagement.</li></ul>Collaboration &amp; Cross-functional Support<ul><li>Work closely with the marketing team to align campaigns with sales goals.</li><li>Collaborate with product/technical teams to ensure accurate client solutions.</li><li>Provide administrative support for sales and business operations.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Management, or a related field.</li><li>Additional certifications in sales, digital marketing, or business development are a plus.</li></ul>Skills<ul><li>Strong written and verbal communication skills (English proficiency required).</li><li>Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).</li><li>CRM knowledge (GHL &amp; ClickUp) preferred.</li><li>Familiarity with AI tools, LinkedIn Sales Navigator, and outreach automation platforms.</li><li>Good understanding of sales funnel, business development lifecycle, and client engagement.</li><li>Strong negotiation, presentation, and interpersonal skills.</li><li>Analytical and research abilities for market intelligence.</li><li>Ability to multitask, prioritize effectively, and meet deadlines.</li></ul>Experience<ul><li>6 months to 1 year of experience in Business Development, Sales, or Client Relationship Management.</li><li>Internship or academic project experience in sales/marketing will also be considered.</li></ul>Why Join Us<ul><li>Join a fast-growing software solutions company with exciting projects in multiple industries.</li><li>Hands-on exposure to sales strategies, client acquisition, and business growth processes.</li><li>Learn and apply AI and automation tools in real business operations.</li><li>Supportive and collaborative environment with mentorship opportunities.</li><li>Competitive salary with performance-based growth opportunities.</li></ul>Job Type: Full-timeEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Business Developer : 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Associate Business Developer

Abacus Outsourcing

Shift Duration: 5 Hours (Part-Time)Job Description:We are looking for enthusiastic and fluent English-speaking candidates to join our International Campaign (UAE Market). The role requires handling customer queries, providing accurate information, and ensuring excellent service in a professional manner.Key Responsibilities:<ul><li>Handle inbound and outbound customer calls.</li><li>Respond to customer queries promptly and professionally.</li><li>Provide accurate product/service information to customers.</li><li>Maintain records of customer interactions.</li><li>Ensure customer satisfaction by delivering quality service.</li></ul>Requirements:<ul><li>Minimum education: Intermediate.</li><li>Fluent in English (spoken &amp; written).</li><li>Strong communication and interpersonal skills.</li><li>Ability to handle customer concerns with patience and professionalism.</li><li>Willingness to work in a 5-hour part-time shift.</li></ul>What We Offer:<ul><li>Competitive salary package.</li><li>Professional work environment.</li><li>Growth opportunities within the organization.</li><li>Part-time flexible shifts.</li></ul>Job Type: Full-timePay: Rs35,000.00 - Rs40,000.00 per monthWork Location: In person

Customer Support Representative – International Campaign (Part-Time)

Explore 1152+ Client support associate in Lahore this September. Find roles across top companies and apply now to boost your career.