customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer support representative Jobs in Lahore

customer support representative

customer support executive Jobs in Lahore

customer support executive

sales associate

client support associate

Hazen Technologies Inc.

<div>Job Location: Gulberg, Lahore, Pakistan (Onsite)
Work Schedule: Full-time | 10:00 am 07:00 pm PKT
BPO Data Processing Associate
will be providing exceptional back-end support services to our USA clients. You will be expected to take full ownership of your work, ensuring timely, accurate, and high-quality service delivery. Through continuous learning programs, you will enhance your skills, enabling you to consistently meet client needs, expectations and drive satisfaction. Strong collaboration and learning ability will be a key factor in successfully achieving these goals. 
Key Responsibilities:<ul><li>
Data Entry and Accuracy: Perform high-volume data entry tasks with speed and precision.</li><li>
Planning and Organizing: Develop clear, actionable plans to achieve daily targets while managing resources efficiently.</li><li>
Problem Analysis and Solutions: Identify and analyze client issues, providing practical solutions.</li><li>
Analytical Reporting: Prepare detailed reports using Excel and other MS Office tools, ensuring accuracy.</li><li>
Collaboration and Teamwork: Work closely with internal teams, ensuring open communication and shared responsibility to meet common goals.</li><li>
Client Communication: Provide clear, effective communication via email (Outlook) and MS Teams, addressing client queries and resolving issues promptly.</li><li>
Interpersonal Skills: Foster positive relationships with clients and team members, contributing to a harmonious work environment.</li><li>
Execution Excellence: Ensure high-quality service delivery, focusing on speed, efficiency, and accuracy to meet client expectations.</li><li>
Error Minimization: Implement strategies to reduce mistakes and maintain high data quality, while being regularly monitored for performance.</li><li>
Client Service Excellence: Handle complex client queries, ensuring their resolution within established timeframes.</li><li>
Daily Work Management: Ensure all tasks are completed efficiently, managing deadlines (daily usually) and workloads effectively.
</li><li>Ownership and Initiative: Take responsibility for tasks, proactively identifying issues and working to solve them without the need for constant supervision.</li><li>
Continuous Learning: Demonstrate a commitment to ongoing professional development and quick adaptation to new tools and technologies.</li></ul>
Core Competencies:<ul><li>
Data Entry: Data entry with good speed</li><li>
Planning, Organizing &amp; Execution Excellence: Ability to effectively organize tasks, resources, and timelines for optimal service delivery.</li><li>
Collaboration &amp; Teamwork: Strong teamwork skills to achieve common goals, ensuring smooth collaboration with internal and external stakeholders.</li><li>
Effective Communication: Ability to convey information clearly and professionally through verbal and written communication.</li><li>
Interpersonal Skills: Building positive relationships within the team and with clients.</li><li>
Critical Thinking &amp; Problem Solving: Analyze and evaluate client issues, providing practical, well-reasoned solutions.</li><li>
Ownership &amp; Initiative: Taking accountability for assigned tasks, driving results proactively, and solving problems efficiently.</li></ul>
Education/ Qualifications:<ul><li>
14 years degree preferably16 years undergraduate degree completed in any field including business, Commerce, Mass Communication preferably in English Literature)</li><li>
Fresh or experience preferably in the BPO industry like Data processing, Call Center, Customer Support role for US clients will be preferred</li><li>
Good expertise in content writing</li><li>
Good English communication skills (written and spoken)</li><li>
Good expertise using Microsoft Office (Word, Excel and Outlook)</li><li>
Effectively handle the emails &amp; tickets assigned to you for data entry; maintain both quality and speed for the data entry assignments.</li><li>
Candidate should be responsible and dependable.</li><li>
Stay in constant communication with the team lead and other team members to effectively coordinate the work effort.</li><li>
Candidates with long term commitment to stay with our company are required</li><li>
Candidates currently under study are not eligible for this job</li></ul>
About Hazen Technologies Inc.
Hazen Technologies Inc. started its journey in 2017, headquarter in Parkland, Florida, USA with a vision to bring positive difference in businesses. HazenTech is a digital transformation services company. We help companies evolve &amp; optimize their business processes for the modern and always connected world taking full advantage of cloud technologies. We specialize in business workflows, integrations and business intelligence for healthcare, hospitality and financial industries.
Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers successes and faiths.
Website: http://www.hazentech.com
Specialties: Digital Transformation, Business Process Optimization, Systems Integration, Business Intelligence, Cloud Enablement, azure, LogicApps, Biztalk Server, SSIS, SSRS, Power BI, and Web Development.</div>

Junior BPO Associate (Backend Support)

10Pearls

<div>
 
 Company Overview
 
 
 
 10Pearls is an end-to-end digital technology services partner helping businesses utilize technology as a competitive advantage. We help our customers digitalize their existing business, build innovative new products, and augment their existing teams with high-performance team members. Our broad expertise in product management, user experience/design, cloud architecture, software development, data insights and intelligence, cyber security, emerging tech, and quality assurance ensures that we are delivering solutions that address business needs. 10Pearls is proud to have a diverse clientele including large enterprises, SMBs, and high-growth startups. We work with clients across industries, including healthcare/life sciences, education, energy, communications/media, financial services, and hi-tech. Our many long-term, successful partnerships are built upon trust, integrity, and successful delivery and execution.
 
 
 
 Role
 
 
 
 We are looking for a seasoned Associate Director &ndash; Platform Services to lead the strategy, implementation, and management of enterprise platforms including Oracle, Microsoft, Salesforce and ServiceNow. The successful candidate will oversee platform integration, optimization, and innovation to drive business transformation and operational excellence.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Lead the design, deployment, and management of enterprise platforms such as Oracle Solutions , Microsoft technologies (Azure, Dynamics 365, Power Platform), Salesforce and ServiceNow.
 </li>
 <li>
 Develop and execute platform strategies that align with organizational goals and drive digital transformation.
 </li>
 <li>
 Manage and mentor platform teams including architects, consultants, developers, and DB administrators.
 </li>
 <li>
 Ensure seamless integration and interoperability between Oracle, Microsoft, ServiceNow, and other enterprise systems.
 </li>
 <li>
 Establish governance frameworks, best practices, and standards for platform usage, security, and compliance.
 </li>
 <li>
 Collaborate closely with business units, IT leadership, and external vendors to optimize platform capabilities and service delivery.
 </li>
 <li>
 Oversee vendor relationships and contract negotiations to maximize platform value.
 </li>
 <li>
 Drive automation, process improvement, and adoption of new features across platforms.
 </li>
 <li>
 Monitor platform performance, troubleshoot issues, and ensure high availability and scalability.
 </li>
 <li>
 Stay updated with industry trends and emerging technologies
 
 
 </li>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Information Technology, or related field.
 </li>
 <li>
 At least 3 years in a leadership role managing enterprise platforms.
 </li>
 <li>
 Experience managing implementations and integrations.
 </li>
 <li>
 Proven ability to lead complex platform projects and cross-functional teams.
 </li>
 <li>
 Excellent communication, stakeholder management, and vendor management skills.
 </li>
 <li>
 Strong understanding of enterprise architecture, security, and compliance standards.
 
 
 </li>
 </ul>
 Powered by JazzHR
 
 
 rvmjx1iZkB
</div>

Associate Director Platform Services - Pakistan and Middle East / Morning Shift

<div>
 
 
 Line of Service
 
 
 Internal Firm Services
 
 
 
 
 Industry/Sector
 
 
 Not Applicable
 
 
 
 
 Specialism
 
 
 IFS - Information Technology (IT)
 
 
 
 
 Management Level
 
 
 Specialist
 
 
 
 
 Job Description &amp; Summary
 
 
 At PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.
 
 
 Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.
 
 
 
 You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team.
 
 
 Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
 
 
 <ul>
 <li>
 Apply a learning mindset and take ownership for your own development.
 </li>
 <li>
 Appreciate diverse perspectives, needs, and feelings of others.
 </li>
 <li>
 Adopt habits to sustain high performance and develop your potential.
 </li>
 <li>
 Actively listen, ask questions to check understanding, and clearly express ideas.
 </li>
 <li>
 Seek, reflect, act on, and give feedback.
 </li>
 <li>
 Gather information from a range of sources to analyse facts and discern patterns.
 </li>
 <li>
 Commit to understanding how the business works and building commercial awareness.
 </li>
 <li>
 Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements.
 
 
 
 </li>
 </ul>
 
 We are looking for a highly capable
 
 &nbsp;
 
 
 
 IT
 
 
 
 &nbsp;
 
 
 
 support
 
 
 
 &nbsp;
 
 
 
 engineer
 
 
 
 &nbsp;
 
 to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data.&nbsp;
 
 
 
 
 
 
 IT
 
 
 &nbsp;
 
 
 Support
 
 
 &nbsp;
 
 
 Engineer
 
 
 &nbsp;
 
 Responsibilities:&nbsp;
 
 
 
 
 <ul>
 <li>
 
 Consulting with
 
 &nbsp;
 
 
 IT
 
 
 &nbsp;
 
 managers and other departments as required.&nbsp;
 
 </li>
 <li>
 
 Providing
 
 &nbsp;
 
 
 IT
 
 
 &nbsp;
 
 assistance to staff.&nbsp;
 
 
 Resolving logged errors in a timely manner.&nbsp;
 
 
 Monitoring hardware, software, and system performance metrics.&nbsp;
 
 </li>
 <li>
 
 Updating computer software. as well as upgrading hardware and systems.&nbsp;
 
 
 Maintaining databases and ensuring system security.&nbsp;
 
 
 Documenting processes and performing diagnostic tests.&nbsp;
 
 </li>
 <li>
 
 Keeping track of technological advancements and trends in
 
 &nbsp;
 
 
 IT
 
 
 &nbsp;
 
 
 support
 
 .&nbsp;
 
 
 
 </li>
 </ul>
 
 
 
 IT
 
 
 &nbsp;
 
 
 Support
 
 
 &nbsp;
 
 
 Engineer
 
 
 &nbsp;
 
 Requirements:&nbsp;
 
 
 
 
 <ul>
 <li>
 
 A bachelor's degree in computer science, information technology, or similar.&nbsp;
 
 </li>
 <li>
 
 Minimum 1 year of experience as an
 
 &nbsp;
 
 
 IT
 
 
 &nbsp;
 
 
 support
 
 
 &nbsp;
 
 
 engineer
 
 .&nbsp;
 
 </li>
 <li>
 
 Exceptional ability to provide technical
 
 &nbsp;
 
 
 support
 
 
 &nbsp;
 
 and resolve queries.&nbsp;
 
 </li>
 <li>
 
 In-depth knowledge of computer hardware, software, and networks.&nbsp;
 
 </li>
 <li>
 
 Proficiency in
 
 &nbsp;
 
 
 IT
 
 
 &nbsp;
 
 helpdesk.&nbsp;
 
 </li>
 <li>
 
 Experience in documenting processes and monitoring performance metrics.&nbsp;
 
 
 Ability to keep up with technical innovation and trends in
 
 &nbsp;
 
 
 IT
 
 
 &nbsp;
 
 
 support
 
 .&nbsp;
 
 </li>
 <li>
 
 Exceptional interpersonal and communication skills.&nbsp;
 
 </li>
 </ul>
 
 
 Required Skills
 
 
 
 
 
 Optional Skills
 
 
 Accepting Feedback, Accepting Feedback, Active Listening, Administrative Support, Agile Database Administration, Business Process Improvement, Calendar Management, Clerical Support, Collaborative Forecasting, Communication, Communications Management, Concur Travel, Conducting Research, Confidential Information Handling, Corporate Records Management, Correspondence Management, Credentialing Database, Customer Relationship Management, Customer Service Excellence, Customer Service Management, Data Entry, Deployment Coordination, Electronic Billing, Electronic Filing, Electronic Records Management {+ 31 more}
 
 
 
 
 
 Desired Languages
 
 
 
 
 (If blank, desired languages not specified)
 
 
 
 
 
 
 Travel Requirements
 
 
 Not Specified
 
 
 
 
 Available for Work Visa Sponsorship?
 
 
 No
 
 
 
 
 Government Clearance Required?
 
 
 No
 
 
 
 
 Job Posting End Date
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
</div>

IT Support Engineer - Associate

Closet Stores Pvt. Ltd. (Rental Botique)

We are looking for Customer Support Executive to join our Boutique. Past experience in customer service is needed.Key Responsibilities:1)Answer customer queries and resolve issues through incoming phone calls.2)Engage with potential customers, answer their questions, and provide product information to drive sales and book orders.3)Maintain detailed records of customer interactions, inquiries, and resolutions for future reference.4)Stay updated on product features, specifications, and pricing to effectively assist customers.5)Handle customer inquiries promptly and efficiently, ensuring a high level of customer satisfaction.Salary Package: 30kDays &amp; Time: Monday to Saturday 12pm to 9pm.Qualifications:<ul><li>Minimum 1 year experience in Customer Services.</li><li>Must know about MS Office and Excel. Laptop handling.</li></ul>Apply at 0301 1104425Job Type: Full-timePay: Rs25,000.00 - Rs30,000.00 per monthWork Location: In person

Customer Support Executive

Planlab Solutions

Read this complete job description carefully before applying.PlanLab Solutions is seeking long-term, highly motivated, and customer-oriented individuals to join our growing team as Customer Service Representatives.In this role, you will be responsible for providing high-quality customer support to our international clients across multiple channels, including chat, email, and phone. Excellent English communication skills and problem-solving abilities are required, while prior experience with CRM tools (such as Zendesk, Gorgias, Intercom, Tidio, or similar) will be considered a strong advantage.Location: Model Town Link Road, Lahore Shift Timing: Afternoon (12:00/1:00 PM onwards &ndash; 9 hours)Responsibilities:<ul><li>Handle email queries, live chat, and phone calls with international clients in fluent/native English.</li><li>Deliver accurate product information, troubleshooting guidance, and technical support with a solution-oriented approach.</li><li>Take ownership of customer issues by identifying root causes, providing effective solutions, and ensuring complete customer satisfaction.</li><li>Maintain accurate and up-to-date customer records and documentation with strong attention to detail and accountability.</li><li>Stay proactive in learning about product and industry updates to improve service quality continuously.</li><li>Collaborate effectively within the team while demonstrating the ability to work independently, take responsibility, and self-manage tasks.</li></ul>Requirements:<ul><li>Excellent written, verbal, and listening English communication skills.</li><li>Strong customer service mindset with the ability to empathize with customers and solve their issues.</li><li>Problem-solving skills with the ability to think quickly and handle challenges.</li><li>Proficiency in computer operations, MS Office (Word, Excel), CRM software (such as Zendesk, Gorgias, Intercom, Tidio, or similar), and ticketing systems.</li><li>Ability to multitask, prioritize workload, stay organized, and remain proactive and responsible for assigned tasks.</li><li>Flexible to work shifts, including weekends and holidays.</li><li>This role involves no sales, no targets, and no commission-based work.</li></ul>Qualifications:<ul><li>Proficient in spoken, written, and listening English.</li><li>Available for the afternoon shift (12:00/1:00 PM onwards &ndash; 9 hours).</li><li>High school diploma (or equivalent) required; higher education is a plus.</li><li>Prior experience in a call center or providing chat/email support is required and will be considered a strong advantage.</li><li>Comfortable with computers, knowledgeable in software applications, and confident in general computer usage.</li></ul>Why Join Us?<ul><li>Build a stable and rewarding long-term career with a growing team.</li><li>Enhance your skills and gain continuous learning opportunities.</li><li>Experience career growth in a supportive and collaborative environment.</li><li>Be part of a workplace that values responsibility, learning, and professional development.</li></ul>Interested candidates are encouraged to apply by submitting their resume and cover letter highlighting relevant skills and experience. Applications will be reviewed on a rolling basis, and only shortlisted candidates will be contacted for interviews. If you are confident in your abilities and meet the requirements above, we would love to hear from you&mdash;please apply today.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>Are you fluent in spoken, written, and listening English? (Yes/No)</li><li>What is your current Salary?</li><li>What is your expected salary?</li><li>How would you rate your English proficiency? (Fluent / Native / Advanced / Intermediate / Basic).</li><li>Are you comfortable with handling outbound and inbound calls?</li><li>Can you write professional emails and handle live chat?</li><li>Are you available for the on-site afternoon shift? (12:00/1:00 PM onwards &ndash; 9 hours)</li></ul>Work Location: In person

CSR - Customer Support - Customer Service Representative - Afternoon

Phaedra Solutions

Summary A motivated and detail-oriented Associate Trainee Business Developer is sought to support our Business functions with various tasks. The associate will gain practical experience in client communications, project coordination, proposal preparation, and business development strategies. This role offers an excellent opportunity to learn the inner workings of a dynamic IT services company while contributing to the success of ongoing projects.Responsibilities: Responsibilities include but are not limited to;<ul><li>Assist with preparing and sending client follow-up emails and proposals.</li><li>Help draft and manage project documentation (proposals, contracts, and agreements).</li><li>Coordinate meetings with clients and manage communication schedules.</li><li>Conduct research on potential clients, markets, and trends to support business development efforts.</li><li>Support the senior Business professionals with lead management tasks and CRM updates.</li><li>Assist in drafting presentations and reports for clients and internal meetings.</li><li>Maintain communication logs and keep track of client feedback and responses.</li><li>Handle administrative tasks related to project management and daily operations.</li><li>Learn and assist with the use of tools like ClickUp for task management, GChat for communication, and others.</li><li>Attend client meetings and take notes to help with follow-up tasks and action items.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, International Relations, or a related field.</li></ul>Skills<ul><li>Basic understanding of business development principles.</li><li>Developing proficiency in professional email communication.</li><li>Emerging ability to assist with proposal writing and documentation.</li><li>Experience with scheduling and coordinating meetings (preferred).</li><li>Familiarity with online research methodologies.</li><li>Basic presentation and report drafting skills.</li><li>Ability to maintain organized records and communication logs.</li><li>Adaptability to new software and tools.</li><li>Strong interpersonal skills.</li><li>A proactive and positive attitude.</li></ul>ExperienceFresh/Entry-levelLocationLahore (Onsite)Number Of Positions1Job Type: Internship Contract length: 3 monthsPay: Rs20,000.00 - Rs25,000.00 per monthWork Location: In person

Associate Trainee Business Developer ( Internship)

Sybrid Pvt Ltd (The Lakson Group of Companies)

Qualification:Minimum IntermediateExperience:Fresh- 01 Year of experience in call center or customer services operations.Location:Industiral State, Quaid-e-Azam Boulevard, Kot Lakh Pat, Lahore.Shift Timings:Rotational ShiftStipend: 25KJob Type: Full-timeWork Location: In person

Customer Support Intern

Explore 1860+ Client support associate in Lahore this October. Find roles across top companies and apply now to boost your career.