customer service representative Jobs in Lahore

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application support analyst (l3) Jobs in Lahore

application support analyst (l3)

chat support assistant

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client support associate

Mindbridge

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 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
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 <li>
 
 Original CNIC
 
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 Updated CV
 
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 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
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 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
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 No sales or monthly targets
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 Medical Insurance
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 Leave Encashment
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 On job training
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 State-of-the-art infrastructure
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 Annual Increment
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 Employee engagement &amp; appreciation programs
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 Responsibilities:
 
 
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 Manage incoming chats/emails
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 Identify and assess customers&rsquo; needs to achieve satisfaction
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 Build sustainable relationships and trust with customer accounts through open and interactive communication
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 Provide accurate, valid and complete information by using the right methods/tools
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 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
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 Follow communication procedures, guidelines and policies
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 Take the extra mile to engage customers
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 Qualifications
 
 
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 A-Levels/Intermediate
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 Natural instinct to empathize with users
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 Excellent verbal and written communication skills
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 Native or bilingual spoken and written English skills
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 Detail-oriented
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 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
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Customer Experience Specialist (Non Voice)

Digital Dost Pvt Limited

We&rsquo;re looking for a motivated and customer-focused Customer Support Representative to join our team. The ideal candidate will have strong communication skills, a problem-solving attitude, and a passion for helping customers. This is an excellent opportunity for someone looking to start their career in customer service and grow within a dynamic organization.Key Responsibilities:<ul><li>Handle inbound and outbound customer queries through calls, emails, or chat.</li><li>Provide accurate information regarding products and services.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain detailed and organized records of customer interactions.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li><li>Follow up on unresolved issues and ensure timely feedback.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (or equivalent qualification).</li><li>Up to 1 year of experience in a customer support or related role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Basic computer proficiency (MS Office, CRM tools, etc.).</li><li>Positive attitude and ability to work in a team environment.</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs60,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

SpixHost (SMC-Pvt) Ltd

Customer Support Intern &ndash; SpixHost (SMC-Pvt) Ltd.Location: Lahore, Pakistan Job Type: Full-Time, On-siteCompany OverviewSpixHost (SMC-Pvt) Ltd. is a growing web-hosting and cloud solutions company and an official Google reseller partner in Pakistan. We provide reliable hosting, domains, email solutions, and digital services to businesses and individuals nationwide. As part of our expansion, we are looking for a motivated Customer Support Intern to join our team and build a strong career in the tech industry.This internship offers hands-on learning, exposure to real customers, and an opportunity to grow in the world of web hosting, domains, and cloud services.Role Description:As a Customer Support Intern at SpixHost, you will be the first point of contact for our customers. You will assist users with technical inquiries, billing questions, and service-related issues while ensuring they receive fast, friendly, and professional support.You&rsquo;ll gain experience handling customer communication, troubleshooting issues, and working closely with technical and operations teams.Key Responsibilities:<ul><li>Respond to customer inquiries via email, phone, chat, and social media.</li><li>Assist customers with web hosting, domains, Google Workspace, and related services.</li><li>Help resolve technical and billing concerns while ensuring customer satisfaction.</li><li>Coordinate with technical teams to ensure uptime, service delivery, and issue resolution.</li><li>Support handling refunds, upgrades, renewals, and account-related requests.</li><li>Maintain accurate customer records and report recurring issues for improvement.</li><li>Help monitor support channels and engage professionally with customers.</li><li>Assist in creating FAQs, help guides, and customer feedback reports.</li></ul>Qualifications:<ul><li>Strong written and verbal communication skills.</li><li>Interest in technology, web hosting, or cloud services (preferred).</li><li>Positive attitude with a customer-first mindset.</li><li>Ability to multitask in a fast-paced environment.</li><li>Basic problem-solving and critical-thinking skills.</li><li>Good organizational skills and attention to detail.</li><li>Willingness to learn and grow.</li></ul>If you&rsquo;re excited to work in the tech industry and want to build your career in customer support, apply today to join SpixHost&rsquo;s Customer Support Team!Job Timings: 9:00 AM &ndash; 6:00 PMAbout MAR Group of Companies:MAR Group is a diversified conglomerate with a presence across multiple industries, focusing on innovation, sustainability, and operational excellence. As part of MAR Group, you will have opportunities to collaborate with dynamic teams and contribute to the growth of multiple business units.Job Type: Full-timePay: From Rs35,000.00 per monthWork Location: In person

Customer Support Intern

Abacus Outsourcing

We are looking for enthusiastic, customer-focused professionals to join our team as Customer Support Executive. In this role, you will play a key part in delivering exceptional customer experiences by handling inquiries, resolving concerns, and supporting customers across multiple communication channels, including voice, email, and chat.Key Responsibilities:<ul><li>Respond to customer queries promptly and professionally through calls, emails, and chat.</li><li>Resolve customer issues efficiently while ensuring high levels of satisfaction.</li><li>Provide support related to digital banking services, including online transactions, account access, and basic troubleshooting.</li><li>Accurately record customer interactions, concerns, and resolutions in internal systems.</li><li>Collaborate with internal teams to enhance service quality and improve the overall customer experience.</li><li>Maintain compliance with company policies, data security standards, and service guidelines.</li></ul>Requirements:<ul><li>Excellent verbal and written communication skills.</li><li>Willingness to work in rotational shifts.</li><li>Strong problem-solving skills with a customer-first mindset.</li><li>Prior experience in customer support or digital banking is an added advantage.</li><li>Freshers with good communication skills and a willingness to learn are welcome to apply.</li></ul>What We Offer:<ul><li>Attractive salary package of up to 70,000 per month.</li><li>Performance-based incentives and rewards.</li><li>Clear career growth opportunities and ongoing professional development.</li><li>A supportive, collaborative, and dynamic work environment.</li></ul>Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

Customer Support Executive( Fin-Tech)

Potato Logics

Job Title: Customer Support RepresentativeJob Summary: Seeking a friendly and efficient Customer Support Representative to assist customers via phone, email, and chat. Responsibilities include resolving inquiries, troubleshooting issues, and ensuring customer satisfaction.Responsibilities:<ul><li>Respond to customer inquiries promptly and courteously</li><li>Provide accurate information and assistance</li><li>Handle complaints professionally and escalate as needed</li><li>Document interactions and maintain records</li><li>Stay updated on product features and policies</li></ul>Qualifications:<ul><li>Previous customer service experience preferred</li><li>Strong communication and problem-solving skills</li><li>Familiarity with CRM systems</li><li>Empathetic and customer-focused attitude</li></ul>Join our team and help us provide exceptional service to our customers. Submit your resume today.Location: Johar town, LahoreSalary package: Market competitiveEmail: hratpotato@gmail.comMale &amp; female both can apply Job Type: Full-timePay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support

RT WEB Solutions

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 RT WEB Solutions specializes in transforming digital presence into measurable growth by scaling businesses, strengthening their online identity, and reaching precise target audiences. Equipped with talented strategists, designers, and digital experts, the company delivers data-driven solutions aligned with client goals. From enhancing visibility to boosting conversions, RT WEB Solutions crafts impactful strategies. Expertise spans across Web Development, Web Design, SEO, Local SEO, Google &amp; Facebook Ads, Content Writing, Video Editing, and Graphic Design to help brands thrive in the digital landscape.
 
 
 
 
 
 
 Role Description
 
 
 
 This is a full-time on-site role for an SEO Off-Page Associate, based in Lahore District. The role involves executing off-page SEO strategies including link-building initiatives, performing keyword research, and conducting comprehensive SEO audits. The SEO Off-Page Associate will also monitor and analyze web analytics to optimize website performance and support overall SEO efforts.
 
 
 
 
 
 
 Qualifications
 
 
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 Proficient in Keyword Research and SEO Audits
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 Experience with Link Building strategies
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 Strong understanding of Web Analytics tools and techniques
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 Familiarity with On-Page SEO principles
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 Ability to interpret data and translate insights into actionable strategies
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 Excellent problem-solving and analytical skills
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 Strong organizational and time-management abilities
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 Bachelor's degree in Marketing, IT, or a related field is preferred
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SEO off page Associate

ACCA Careers

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 About The Role
 
 
 
 ACS SYNERGY is strengthening its Public and Development Sector Advisory practice to support a growing pipeline of government, donor-funded, and development-sector mandates. We are seeking a Senior Associate &ndash; Public &amp; Development Sector Advisory to support the delivery of advisory engagements involving financial analysis, project evaluation, reform programmes, and decision-support assignments.
 
 
 This role is well-suited for an ACCA-qualified professional with 2&ndash;3 years of experience in consulting, audit, or industry, who is interested in working on public finance, development projects, and institutional reform initiatives. The role involves close engagement with senior advisors and exposure to complex, high-impact assignments.
 
 
 
 The Role
 
 
 
 The Senior Associate will support the delivery of public and development sector mandates, including analytical work, financial modelling, documentation, and client deliverables. The role involves working on assignments funded by governments, multilateral agencies, and development partners, and requires strong analytical capability, structured thinking, and high-quality written output.
 
 
 
 Key Responsibilities
 
 
 
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 Support delivery of public and development sector advisory assignments, including financial analysis and decision-support work.
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 Assist in preparation of financial models, projections, and scenario analysis for projects, programmes, and policy initiatives.
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 Contribute to feasibility studies, project appraisals, reform programmes, and investment cases.
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 Support development of budgets, cost models, funding frameworks, and financial sustainability assessments.
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 Assist in preparation of technical proposals, reports, presentations, and RFP responses. Conduct desk research, data analysis, and benchmarking to support advisory outputs.
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 Prepare working papers, calculations, and documentation to support senior team members.
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 Coordinate with internal teams and external stakeholders on assignment deliverables.
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 Support quality control and review of analytical and narrative outputs prior to submission.
 
 
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 Qualifications, Experience &amp; Skills
 
 
 
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 ACCA/ACMA/CIMA qualified (mandatory).
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 Approximately 2&ndash;3 years of relevant experience in consulting, audit (preferably Big4), advisory, or industry.
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 Strong grounding in financial accounting, financial analysis, and applied finance.
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 Financial modelling skills (Excel-based) strongly preferred.
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 Exposure to the public sector, development sector, infrastructure, or donor-funded projects is an advantage.
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 Strong analytical ability, attention to detail, and problem-solving mindset.
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 Excellent written and verbal communication skills.
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 Ability to work independently, manage multiple tasks, and meet tight deadlines.
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 Professional maturity to support senior advisors on complex client engagements.
 
 
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 What We Offer
 
 
 
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 Exposure to high-impact public and development sector advisory assignments.
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 Opportunity to work on projects involving government institutions, development partners, and international agencies.
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 Hands-on learning and mentorship within a specialist advisory practice.
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 A structured professional environment focused on quality, rigour, and impact.
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 Clear long-term growth opportunities within ACS SYNERGY&rsquo;s advisory platform.
 
 
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 About ACS SYNERGY
 
 
 
 ACS SYNERGY is a CFO Advisory and Finance Transformation firm delivering cross-border finance, reporting, and strategic enablement services to clients globally. Our Public and Development Sector Advisory practice supports governments, development partners, and public institutions on financial management reform, sustainability, transparency, and institutional strengthening initiatives.
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Senior Associate – Public & Development Sector Advisory

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