customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer service agent

associate, client services Jobs in Lahore

associate, client services

bpo associate (backend support service) Jobs in Lahore

bpo associate (backend support service)

client support associate

Hazen Technologies Inc

<div>
 
 
 Job Location:
 
 
 
 Gulberg, Lahore, Pakistan (
 
 Onsite)
 
 
 
 
 
 
 Work Schedule:
 
 Full-time | 10
 
 :00 am 07:00 pm PKT
 
 
 
 
 
 BPO Data Processing Associate
 
 
 
 will be providing exceptional back-end support services to our USA clients. You will be expected to take full ownership of your work, ensuring timely, accurate, and high-quality service delivery. Through continuous learning programs, you will enhance your skills, enabling you to consistently meet client needs, expectations and drive satisfaction. Strong collaboration and learning ability will be a key factor in successfully achieving these goals.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Data Entry and Accuracy: Perform high-volume data entry tasks with speed and precision.
 </li>
 <li>
 Planning and Organizing: Develop clear, actionable plans to achieve daily targets while managing resources efficiently.
 </li>
 <li>
 Problem Analysis and Solutions: Identify and analyze client issues, providing practical solutions.
 </li>
 <li>
 Analytical Reporting: Prepare detailed reports using Excel and other MS Office tools, ensuring accuracy.
 </li>
 <li>
 Collaboration and Teamwork: Work closely with internal teams, ensuring open communication and shared responsibility to meet common goals.
 </li>
 <li>
 Client Communication: Provide clear, effective communication via email (Outlook) and MS Teams, addressing client queries and resolving issues promptly.
 </li>
 <li>
 Interpersonal Skills: Foster positive relationships with clients and team members, contributing to a harmonious work environment.
 </li>
 <li>
 Execution Excellence: Ensure high-quality service delivery, focusing on speed, efficiency, and accuracy to meet client expectations.
 </li>
 <li>
 Error Minimization: Implement strategies to reduce mistakes and maintain high data quality, while being regularly monitored for performance.
 </li>
 <li>
 Client Service Excellence: Handle complex client queries, ensuring their resolution within established timeframes.
 </li>
 <li>
 Daily Work Management: Ensure all tasks are completed efficiently, managing deadlines (daily usually) and workloads effectively.
 </li>
 <li>
 Ownership and Initiative: Take responsibility for tasks, proactively identifying issues and working to solve them without the need for constant supervision.
 </li>
 <li>
 Continuous Learning: Demonstrate a commitment to ongoing professional development and quick adaptation to new tools and technologies.
 
 
 
 </li>
 </ul>
 
 Core Competencies:
 
 
 
 <ul>
 <li>
 Data Entry: Data entry with good speed
 </li>
 <li>
 Planning, Organizing &amp; Execution Excellence: Ability to effectively organize tasks, resources, and timelines for optimal service delivery.
 </li>
 <li>
 Collaboration &amp; Teamwork: Strong teamwork skills to achieve common goals, ensuring smooth collaboration with internal and external stakeholders.
 </li>
 <li>
 Effective Communication: Ability to convey information clearly and professionally through verbal and written communication.
 </li>
 <li>
 Interpersonal Skills: Building positive relationships within the team and with clients.
 </li>
 <li>
 Critical Thinking &amp; Problem Solving: Analyze and evaluate client issues, providing practical, well-reasoned solutions.
 </li>
 <li>
 Ownership &amp; Initiative: Taking accountability for assigned tasks, driving results proactively, and solving problems efficiently.
 
 
 
 </li>
 </ul>
 
 Education/ Qualifications:
 
 
 
 <ul>
 <li>
 14 years degree preferably16 years undergraduate degree completed in any field including business, Commerce, Mass Communication preferably in English Literature
 </li>
 <li>
 Fresh or experience candidates preferably in the BPO industry like Data processing, Call Center, Customer Support role for US clients will be preferred
 </li>
 <li>
 Good English communication skills (written and spoken)
 </li>
 <li>
 Good thought process and critical thinking.
 </li>
 <li>
 Good analytical skills.
 </li>
 <li>
 Good expertise using Microsoft Office (Excel and Outlook)
 </li>
 <li>
 Effectively handle the emails &amp; tickets assigned to you for data entry; maintain both quality and speed for the data entry assignments.
 </li>
 <li>
 Candidate should be responsible and dependable.
 </li>
 <li>
 Good collaboration and teamwork abilities required.
 </li>
 <li>
 Passionate and long -terms plans to work in BPO Career.
 </li>
 <li>
 Candidates currently under study are not eligible for this job.
 
 
 
 </li>
 </ul>
 
 About Hazen Technologies Inc.
 
 
 
 Hazen Technologies Inc. started its journey in 2017, headquarter in Parkland, Florida, USA with a vision to bring positive difference in businesses. HazenTech is a digital transformation services company. We help companies evolve &amp; optimize their business processes for the modern and always connected world taking full advantage of cloud technologies. We specialize in business workflows, integrations and business intelligence for healthcare, hospitality and financial industries.
 
 
 Keeping in view the tremendous growth of HazenTech over the last few years, company opened new offshore office in Lahore, Pakistan in 2020. Office is successfully catering the increased demand of its services in Business Process Outsourcing, Enterprise Application Development, Cloud Enablement, Business Intelligence, and B2B Integration. Spacious, comfortable, and state-of-the-art office is especially designed to help our employees so that they could focus and deliver the best results efficiently and effectively. Our new office is not only aligned with our current and future growth plans but is a result of our employees and customers successes and faiths.
 
 
 
 Website:
 
 http://www.hazentech.com
 
 
 
 Specialties:
 
 Digital Transformation, Business Process Optimization, Systems Integration, Business Intelligence, Cloud Enablement, azure, LogicApps, Biztalk Server, SSIS, SSRS, Power BI, and Web Development.
</div>

BPO Associate (Backend Support Service)

Nopex Services

Job Title: Lead Generation Associate Location: Peco Road, Lahore (Onsite) Working Hours: 6 PM to 3 AM (Night Shift) Business Focus: Pre-Construction &amp; Drafting Services (USA)Job Summary: We are seeking a Lead Generation Associate to support our US sales operations by reaching out to potential customers and identifying new business opportunities. This role requires someone who is confident on the phone and enjoys working in a fast-paced environment.Main Duties:<ul><li>Initiate outbound calls to warm and cold prospects</li><li>Explain services and assess customer needs</li><li>Qualify leads before transferring to senior closers</li><li>Keep CRM updated with every interaction</li><li>Meet monthly lead generation quotas</li></ul>Candidate Profile:<ul><li>Good English communication and listening skills</li><li>Previous cold calling or BPO experience preferred</li><li>Ability to learn quickly and follow instructions</li><li>Driven, confident, and motivated to achieve sales goals</li></ul>Salary Package: Fixed salary + Performance commissions Send CV to: hr@nopexservices.comJob Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthWork Location: In person

Lead Generation Associate

Atheneum

<div>
 
 
 Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!
 
 
 
 
 
 
 
 
 
 
 Who We Are:
 
 
 
 
 
 
 Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients&rsquo; decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.
 
 
 
 
 
 Atheneum is growing rapidly, with 500+ professionals in 11 offices across the US, South America, APAC and EMEA.
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 As an Associate, you will connect our clients with experts. Your responsibilities include:
 
 <ul>
 <li>
 
 Understanding Client Needs:
 
 Gain a deep understanding of our clients' requirements and identify relevant experts to meet those needs.
 </li>
 <li>
 
 Expert Sourcing and Onboarding:
 
 Source and onboard experts for specific projects, ensuring their engagement for future opportunities.
 </li>
 <li>
 
 Communication and Outreach Skills:
 
 Develop both internal and external communication and outreach skills, including cold calls, emails, and more.
 </li>
 <li>
 
 Adaptability:
 
 Adapt quickly to the fast-paced nature of our client-driven environment, where speed is a critical success factor.
 </li>
 <li>
 
 Client Excellence:
 
 Ensure an exceptional client experience by providing accurate expert recommendations and taking a proactive, solution-oriented approach.
 </li>
 <li>
 
 Process Expertise:
 
 Grasp Atheneum's core client delivery process and apply it effectively in your everyday work.
 </li>
 </ul>
 
 
 
 
 
 
 Profiles We Are Seeking
 
 
 
 
 We welcome applications from individuals seeking a corporate career with rapid progression. We are in search of driven, collaborative, resilient, and curious individuals who excel in communication.
 
 
 Proficiency in one or more additional European languages is highly desirable.
 
 
 
 
 
 
 
 Interview Process
 
 
 
 <ul>
 <li>
 
 1st Stage Interview:
 
 Once we have reviewed your application, we will invite you to a 45-minute first stage interview with a member of the Talent team to further understand your motivations for joining us and assess your understanding of Atheneum and the role.
 </li>
 <li>
 
 2nd Stage Interview:
 
 At stage two, you will meet with two of our first line Managers who will ask you further questions about your experience and interest in Atheneum, you will also participate in a short Case Study discussion. This interview will last approximately 60 minutes.
 </li>
 <li>
 
 3rd Stage Interview:
 
 The third and final stage interview will be with two Account Managers who will conduct a Mock Negotiation Call with you and ask you any outstanding questions the team may have. This interview will also last approximately 60 minutes.
 </li>
 </ul>
 
 
 
 
 
 Please note all interviews will be conducted via Microsoft Teams unless stipulated otherwise by a member of the Talent Team.
 
 
 
 
 
 
 
 Job requirements
 
 
 
 
 Profiles We Are Seeking:
 
 
 
 Atheneum strongly believes in the power of diversity. We are
 
 seeking target driven team players
 
 with
 
 excellent emotional intelligence, problem solving and time management skills.
 
 
 <ul>
 <li>
 Bachelors Degree with majors in Business/ Economics/ Marketing
 </li>
 <li>
 Goal oriented, driven, and highly motivated to succeed &amp; take on challenges
 </li>
 <li>
 Excellent time management and prioritization skills
 </li>
 <li>
 We welcome applications from anyone looking for a career in a corporate role that offers fast progression.
 </li>
 <li>
 We are looking for driven, collaborative, resilient, curious individuals who are excellent communicators.
 </li>
 <li>
 Fluency in English is essential, fluency in additional languages is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Company sponsored team events
 </li>
 <li>
 Health insurance
 </li>
 <li>
 EOBI (Employee Old Age Benefit Insurance)
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Internal SWAP program
 </li>
 <li>
 Training and mentorship program
 </li>
 </ul>
 
 
 
 
 Here at Atheneum, diversity and inclusion is not just part of our culture, it is ingrained in our DNA. We do not discriminate in any way when assessing applications.
 
</div>

Associate, Client Services

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
 </li>
 <li>
 No sales or monthly targets
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 On job training
 </li>
 <li>
 State-of-the-art infrastructure
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage incoming chats/emails
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 </li>
 <li>
 Provide accurate, valid and complete information by using the right methods/tools
 </li>
 <li>
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 </li>
 <li>
 Follow communication procedures, guidelines and policies
 </li>
 <li>
 Take the extra mile to engage customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A-Levels/Intermediate
 </li>
 <li>
 Natural instinct to empathize with users
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Native or bilingual spoken and written English skills
 </li>
 <li>
 Detail-oriented
 </li>
 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

Tossdown Technologies Pvt Ltd

About Us tossdown is a SaaS-based marketing agency offering e-commerce and digital marketing solutions tailored to the food industry. We work with food businesses to build e-commerce websites, mobile apps, and deliver impactful digital marketing strategies. Our mission is to help food brands grow by enhancing their online presence and driving sales growth.Job Description<ul><li>Assist in integrating the CRM and automation processes.</li><li>Assist in implementing automation workflows that connect CRM data with other internal platforms and tools.</li><li>Assist in mapping workflows and ensuring smooth lead and data flow across systems.</li><li>Collaborate with cross-functional teams to ensure workflows align with business operations.</li><li>Support integrations that enable real-time tracking of campaigns, customer activity, and operational performance.</li><li>Support testing and improvement of CRM workflows to ensure efficiency and performance.</li><li>Monitor CRM performance and report any inconsistencies or issues.</li><li>Support ongoing improvements in automation and process efficiency.</li><li>Maintain organized records and documentation within the CRM.</li><li>Coordinate with teams to implement new use cases and system enhancements as needed.</li></ul>Requirements<ul><li>Basic understanding of CRM systems and automation workflows.</li><li>Comfortable working with data, pipelines, and tracking customer activity.</li><li>Detail-oriented and organized with strong problem-solving skills.</li><li>Ability to collaborate effectively with cross-functional teams.</li><li>Eagerness to learn and adapt to new tools and processes.</li><li>Interest in process improvement, automation, and system integrations.</li><li>Curious to explore CRM capabilities and connected platforms.</li><li>Proactive mindset in identifying issues and suggesting improvements.</li></ul>Job Type: Full-timePay: Rs65,000.00 - Rs80,000.00 per monthWork Location: In person

CRM Automation Associate

Conatural

Key Skills We&rsquo;re Looking For:* Strong verbal and written communication skills * Ability to manage calls, emails, and chat support professionally * Problem-solving mindset with a customer-first approach * Experience in handling complaints, order issues, and service queries * Coordination with operations, warehouse, and marketing teams when needed * Attention to detail and accurate record-keepingRequirements: * Bachelor&rsquo;s degree in any field (Business/Communication preferred) * 1&ndash;2 years of experience in online customer support roles * Basic understanding of CRM tools and customer service platforms (preferred)Job Type: Full-timePay: Rs50,000.00 - Rs55,000.00 per monthWork Location: In person

Customer Care Executive

AV Private Limited

Job post summaryDate posted: December 8, 2025Pay: 50,000.00 (PKR) - 80,000.00 (PKR) per monthJob description:Position Overview: We are looking for a Customer Support Representative who will serve as the primary point of contact for customers, ensuring timely and accurate responses to inquiries. The ideal candidate should have strong communication skills, a customer-focused mindset, and the ability to handle customer concerns with patience and professionalism.Key Responsibilities:<ul><li>Respond to customer queries via phone, email, chat, or social media.</li><li>Provide accurate information regarding products, services, policies, and procedures.</li><li>Resolve customer issues efficiently and escalate complex cases to the relevant department.</li><li>Maintain customer records by updating information in the system.</li><li>Ensure a high level of customer satisfaction through effective communication and follow-ups.</li><li>Process orders, refunds, account updates, and service requests.</li><li>Meet performance targets including response time, quality standards, and customer satisfaction ratings.</li><li>Collaborate with the team to improve processes and enhance the customer experience.</li></ul>Requirements:<ul><li>Minimum education: Intermediate or Bachelor&rsquo;s degree preferred.</li><li>Prior experience in customer support (voice or non-voice) is a plus.</li><li>Strong verbal and written communication skills.</li><li>Good problem-solving and active listening abilities.</li><li>Ability to multitask and work in a fast-paced environment.</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: Rs50,000.00 - Rs80,000.00 per monthWork Location: In person

Customer Support Representative (UK based)

Explore 1609+ Client support associate in Lahore this December. Find roles across top companies and apply now to boost your career.