customer sales representative Jobs in Lahore

customer sales representative

customer service representative Jobs in Lahore

customer service representative

customer success specialist Jobs in Lahore

customer success specialist

csr - customer service representative Jobs in Lahore

csr - customer service representative

customer support executive Jobs in Lahore

customer support executive

client support associate

Oxford Management Consultancy

Job Description: Technical Support &amp; Product Documentation Associate (GRC-Aligned)Position: Technical Support &amp; Documentation AssociateDepartment: GRC + DEV &amp; ENGLocation: Lahore (Office-Based)Employment Type: Full-TimeRole OverviewAHK Solutions is seeking a technically skilled and detail-oriented Technical Support &amp; Documentation Associate to assist in the creation, organization, and maintenance of product-related technical documents &mdash; such as HLDs (High-Level Designs), LLDs (Low-Level Designs), network diagrams, data flow maps, and other compliance-relevant artifacts.This role bridges technical engineering and GRC (Governance, Risk &amp; Compliance), ensuring that our documentation aligns with ISO 27001 and SOC 2 security and compliance requirements.Key Responsibilities<ul><li>Work closely with developers, business analysts, and the GRC team to document product architecture, data flows, integrations, and system dependencies.</li><li>Create and maintain HLDs, LLDs, technical specifications, and configuration guides for all major components of the platform.</li><li>Assist GRC in preparing evidence and technical records required for ISO 27001 and SOC 2 audits (e.g., change logs, access control lists, backup configurations).</li><li>Support incident response documentation, asset inventory updates, and change management records.</li><li>Develop clear, version-controlled documentation using AHK&rsquo;s standardized templates and naming conventions.</li><li>Coordinate with IT/Engineering to gather screenshots, logs, and technical proofs for GRC evidence tracking.</li><li>Support user access reviews, system hardening documentation, and data classification mapping.</li><li>Provide occasional Level-1 technical support to internal teams for system documentation or evidence gathering.</li></ul>Required Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.</li><li>Strong understanding of technical documentation, diagrams (Visio, Lucidchart, Draw.io), and version control.</li><li>Familiar with cloud environments (Azure/AWS) and DevOps or system infrastructure concepts.</li><li>Basic understanding of information security standards (ISO 27001, SOC 2) preferred.</li><li>Excellent written English and attention to detail.</li><li>Ability to work cross-functionally with GRC, development, and QA teams.</li><li>Proficient in Microsoft Office / 365 tools and SharePoint documentation practices.</li></ul>Preferred (Nice to Have)<ul><li>Exposure to HLD/LLD preparation or system architecture diagrams.</li><li>Familiarity with risk assessment, control mapping, or compliance evidence collection.</li></ul>Job Type: Full-timeWork Location: In person

Technical Support & Product Documentation Associate (GRC-Aligned)

Atheneum

<div>
 
 
 Are you a problem solver and a fast learner? Would you enjoy working in a fast-paced, entrepreneurial environment? Do you want to be part of a diverse and driven team striving for excellence? If the answer is yes, then keep reading!
 
 
 
 
 
 
 
 
 
 
 Who We Are:
 
 
 
 
 
 
 Atheneum is a leading global insights platform servicing various clients including distinguished strategy consulting firms, renowned investment houses and well known global corporations. Our mission is to provide faster insights to empower our clients&rsquo; decision making. Through our AI capabilities we accelerate the decision-making of our clients by connecting them to the world's top professionals and industry leaders.
 
 
 
 
 
 Atheneum is growing rapidly, with 500+ professionals in 11 offices across the US, South America, APAC and EMEA.
 
 
 
 
 
 
 
 About the Role
 
 
 
 
 As an Associate, you will connect our clients with experts. Your responsibilities include:
 
 <ul>
 <li>
 
 Understanding Client Needs:
 
 Gain a deep understanding of our clients' requirements and identify relevant experts to meet those needs.
 </li>
 <li>
 
 Expert Sourcing and Onboarding:
 
 Source and onboard experts for specific projects, ensuring their engagement for future opportunities.
 </li>
 <li>
 
 Communication and Outreach Skills:
 
 Develop both internal and external communication and outreach skills, including cold calls, emails, and more.
 </li>
 <li>
 
 Adaptability:
 
 Adapt quickly to the fast-paced nature of our client-driven environment, where speed is a critical success factor.
 </li>
 <li>
 
 Client Excellence:
 
 Ensure an exceptional client experience by providing accurate expert recommendations and taking a proactive, solution-oriented approach.
 </li>
 <li>
 
 Process Expertise:
 
 Grasp Atheneum's core client delivery process and apply it effectively in your everyday work.
 </li>
 </ul>
 
 
 
 
 
 
 Profiles We Are Seeking
 
 
 
 
 We welcome applications from individuals seeking a corporate career with rapid progression. We are in search of driven, collaborative, resilient, and curious individuals who excel in communication.
 
 
 Proficiency in one or more additional European languages is highly desirable.
 
 
 
 
 
 
 
 Interview Process
 
 
 
 <ul>
 <li>
 
 1st Stage Interview:
 
 Once we have reviewed your application, we will invite you to a 45-minute first stage interview with a member of the Talent team to further understand your motivations for joining us and assess your understanding of Atheneum and the role.
 </li>
 <li>
 
 2nd Stage Interview:
 
 At stage two, you will meet with two of our first line Managers who will ask you further questions about your experience and interest in Atheneum, you will also participate in a short Case Study discussion. This interview will last approximately 60 minutes.
 </li>
 <li>
 
 3rd Stage Interview:
 
 The third and final stage interview will be with two Account Managers who will conduct a Mock Negotiation Call with you and ask you any outstanding questions the team may have. This interview will also last approximately 60 minutes.
 </li>
 </ul>
 
 
 
 
 
 Please note all interviews will be conducted via Microsoft Teams unless stipulated otherwise by a member of the Talent Team.
 
 
 
 
 
 
 
 Job requirements
 
 
 
 
 Profiles We Are Seeking:
 
 
 
 Atheneum strongly believes in the power of diversity. We are
 
 seeking target driven team players
 
 with
 
 excellent emotional intelligence, problem solving and time management skills.
 
 
 <ul>
 <li>
 Bachelors Degree with majors in Business/ Economics/ Marketing
 </li>
 <li>
 Goal oriented, driven, and highly motivated to succeed &amp; take on challenges
 </li>
 <li>
 Excellent time management and prioritization skills
 </li>
 <li>
 We welcome applications from anyone looking for a career in a corporate role that offers fast progression.
 </li>
 <li>
 We are looking for driven, collaborative, resilient, curious individuals who are excellent communicators.
 </li>
 <li>
 Fluency in English is essential, fluency in additional languages is highly desirable.
 </li>
 </ul>
 
 
 
 
 
 What We Offer:
 
 
 <ul>
 <li>
 Company sponsored team events
 </li>
 <li>
 Health insurance
 </li>
 <li>
 EOBI (Employee Old Age Benefit Insurance)
 </li>
 <li>
 Provident Fund
 </li>
 <li>
 Internal SWAP program
 </li>
 <li>
 Training and mentorship program
 </li>
 </ul>
 
 
 
 
 Here at Atheneum, diversity and inclusion is not just part of our culture, it is ingrained in our DNA. We do not discriminate in any way when assessing applications.
 
</div>

Client Services Associate - EMEA Region

Physicians Revenue Group

Tekboox, a US-based IT solutions company, is hiring IT Support Associate to provide day-to-day IT support, troubleshoot issues, maintain systems, and assist in ensuring smooth IT operations.Key Responsibilities:&middot; Provide first-level support to end users for hardware, software, and network issues.&middot; Troubleshoot common problems such as system slowness, connectivity errors, and software malfunctions.&middot; Assist with password resets, email configuration, and printer setup.&middot; Install, configure, and update operating systems, applications, and security patches.&middot; Set up and maintain laptops, desktops, and mobile devices.&middot; Perform routine checks to ensure hardware and systems are running efficiently.&middot; Support basic LAN/Wi-Fi troubleshooting and network printer configurations.&middot; Assist in managing user accounts and permissions in Active Directory or similar platforms.&middot; Follow IT security best practices including antivirus usage, backups, and access control.&middot; Log support requests and maintain documentation of troubleshooting steps and standard procedures.&middot; Maintain IT asset inventory (devices, licenses, and accessories).&middot; Collaborate with senior IT staff for escalated issues and provide user assistance as needed.Requirements:&middot; Bachelor&rsquo;s degree in Computer Science, Information Technology, or a related field.&middot; Fresh graduates or up to 1 year of experience (internship or professional) in IT support.&middot; Basic understanding of Windows OS, networking fundamentals, and system troubleshooting.&middot; Familiarity with Active Directory, Microsoft 365, or similar platforms.&middot; Strong analytical, communication, and customer service skills.&middot; Eagerness to learn and grow in a professional IT environment.Job Location &amp; Timing: Location :DHA Y Block &amp; Garden Town Lahore Timing : (Onsite 5days a week) Interested apply Saddam.hussain@tekboox.comJob Type: Full-timeWork Location: In person

IT Support Associate

HexaClicks

Job Overview: HexaClicks is looking for a Lead Generation Associate to join our team. This is an entry-level role designed for individuals who are eager to learn and grow in the field of lead generation and sales. The selected candidate will be responsible for prospecting potential clients, conducting market research, and supporting the sales team in generating quality leads.Key Responsibilities:<ul><li>Conduct research to identify potential leads using various online sources.</li><li>Collect, verify, and maintain an accurate database of prospects.</li><li>Utilize LinkedIn, email outreach, and other digital platforms for lead generation.</li><li>Assist in cold emailing, messaging, and other outreach strategies.</li><li>Collaborate with the sales team to ensure effective lead handover.</li><li>Keep track of lead interactions and maintain records in CRM tools.</li><li>Monitor industry trends and competitor activities to refine lead generation strategies.</li><li>Provide regular reports on lead generation progress and insights.</li></ul>Qualifications:<ul><li>1-2 Years of experience in lead generation</li><li>Familiarity with lead generation tools (LinkedIn, Apollo, Upwork, etc.) is a plus.</li><li>Self-motivated with a target-driven mindset.</li><li>Ability to multitask and manage time effectively.</li></ul>Location: Gulberg 5, Lahore (Onsite) Employment Type: Full-Time Timings: 2 PM &ndash; 11 PMJob Type: Full-timePay: Rs40,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>What's your current salary?</li><li>What's your expected salary?</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Lead Generation Associate

Mindbridge

<div>
 
 
 Who We Are
 
 
 
 We are Pakistan's largest English language-based outsourcing company and specialize in managing customer care services and back-office processes for global leaders in technical support, banking, telecom, transportation, and retail. Through world-class human resources, a strong management focus, dedicated business units, and a comprehensive financial platform, we ensure client satisfaction and continue solidifying ourselves as our country's industry leader. At Mind Bridge, we continue to pride ourselves on our process efficiencies and quality-conscious philosophy. which have led to a continuous and growing engagement with industry-leading enterprises across the globe.
 
 
 
 
 
 
 The Job
 
 
 
 As Customer Experience Specialist you will act as a liaison, provide product/services information, answer questions on chat or email, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.
 
 
 
 
 
 
 Get Hired Faster &ndash; Walk-In Interviews Open Now!
 
 
 
 Looking to kickstart your career without the wait? We&rsquo;ve got you covered!
 
 
 For the
 
 quickest response
 
 and a
 
 fast-track hiring process
 
 , visit our office for
 
 walk-in interviews
 
 . Just bring your:
 
 <ul>
 <li>
 
 Original CNIC
 
 </li>
 <li>
 
 Updated CV
 
 </li>
 </ul>
 
 ⏰
 
 When:
 
 Monday to Saturday, 11:00 AM - 6:00 PM
 
 
 📍
 
 Where:
 
 Mindbridge Center, 7 Kashmir Road, Opposite LDA Plaza, Lahore.
 
 
 Don&rsquo;t miss this chance to secure your dream job quickly! Walk in and walk out with an offer!
 
 
 
 
 
 
 What we offer:
 
 
 <ul>
 <li>
 Highest salary package for Non-Voice Customer Support: up to
 
 PKR 150,000
 
 </li>
 <li>
 No sales or monthly targets
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Leave Encashment
 </li>
 <li>
 On job training
 </li>
 <li>
 State-of-the-art infrastructure
 </li>
 <li>
 Annual Increment
 </li>
 <li>
 Employee engagement &amp; appreciation programs
 </li>
 </ul>
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage incoming chats/emails
 </li>
 <li>
 Identify and assess customers&rsquo; needs to achieve satisfaction
 </li>
 <li>
 Build sustainable relationships and trust with customer accounts through open and interactive communication
 </li>
 <li>
 Provide accurate, valid and complete information by using the right methods/tools
 </li>
 <li>
 Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
 </li>
 <li>
 Follow communication procedures, guidelines and policies
 </li>
 <li>
 Take the extra mile to engage customers
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 A-Levels/Intermediate
 </li>
 <li>
 Natural instinct to empathize with users
 </li>
 <li>
 Excellent verbal and written communication skills
 </li>
 <li>
 Native or bilingual spoken and written English skills
 </li>
 <li>
 Detail-oriented
 </li>
 </ul>
 
 
 
 
 
 We pride ourselves on being an equal opportunity employer, dedicated to fostering diversity and inclusion.
 
 
 
 
</div>

Customer Experience Specialist (Non Voice)

Digital Dost Pvt Limited

We&rsquo;re looking for a motivated and customer-focused Customer Support Representative to join our team. The ideal candidate will have strong communication skills, a problem-solving attitude, and a passion for helping customers. This is an excellent opportunity for someone looking to start their career in customer service and grow within a dynamic organization.Key Responsibilities:<ul><li>Handle inbound and outbound customer queries through calls, emails, or chat.</li><li>Provide accurate information regarding products and services.</li><li>Resolve customer issues efficiently and professionally.</li><li>Maintain detailed and organized records of customer interactions.</li><li>Collaborate with internal teams to ensure customer satisfaction.</li><li>Follow up on unresolved issues and ensure timely feedback.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree (or equivalent qualification).</li><li>Up to 6 months of experience in a customer support or related role.</li><li>Excellent verbal and written communication skills.</li><li>Strong problem-solving and interpersonal skills.</li><li>Basic computer proficiency (MS Office, CRM tools, etc.).</li><li>Positive attitude and ability to work in a team environment.</li></ul>Job Types: Full-time, FresherPay: Rs30,000.00 - Rs50,000.00 per monthWork Location: In person

Customer Support Representative (CSR)

Planlab Solutions

Work Location: Model Town Link Road, Lahore Shift Timing: Afternoon (Starting at 1 PM, 9-hour shift)About the Position: PlanLab Solutions is seeking a Customer Service Representative who is enthusiastic, attentive, and dedicated to delivering an outstanding customer experience. The selected candidate will serve as the main point of contact for our international clients, managing communication through email, chat, and phone.This role requires someone who can think critically, communicate effectively, and handle customer concerns with empathy and professionalism.Responsibilities:<ul><li>Manage and respond to customer queries via email, live chat, and phone in a courteous and efficient manner.</li><li>Diagnose issues, provide accurate information, and ensure timely resolution and follow-up.</li><li>Keep detailed records of all customer communications, requests, and feedback.</li><li>Assist customers with product-related information, troubleshooting, and basic technical guidance.</li><li>Stay updated with company offerings, policies, and industry trends to provide accurate assistance.</li><li>Work closely with teammates to identify opportunities for improving the customer experience.</li></ul>Qualifications &amp; Requirements:<ul><li>At least 1 year of experience in a customer support or contact center environment.</li><li>Familiarity with CRM tools like Zendesk, Tidio, Gorgias, or similar systems.</li><li>Strong command of the English language (spoken and written).</li><li>Excellent communication, problem-solving, and multitasking abilities.</li><li>A customer-first mindset with the ability to remain calm and professional.</li><li>Good computer literacy, especially in MS Office and Excel.</li><li>Capable of working independently and collaboratively within a team.</li><li>Willingness to work afternoon shifts, including weekends and holidays when required.</li><li>High school diploma or equivalent (additional education preferred).</li></ul>What We Offer:<ul><li>A non-sales role &mdash; no targets or commissions, just quality service.</li><li>A friendly and supportive work culture.</li><li>The chance to engage with international clients and develop your professional skills.</li></ul>How to Apply:Interested candidates are encouraged to share their resume and a brief cover letter outlining their experience, the customer service tools they&rsquo;ve used (e.g., Zendesk, Tidio, Gorgias), and why they&rsquo;d be a great fit for this role. Only shortlisted candidates will be contacted for further steps.Job Type: Full-timePay: Rs35,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li>How would you rate your English proficiency between 1 to 10 (verbal, written, and listening)?</li><li>Do you have experience writing professional emails and handling live chat support?</li><li>Can you confidently handle both inbound and outbound calls with international customers without relying on a script?</li><li>Are you available to work the required Afternoon shift (starting 12:00/1:00 PM onwards, 9 hours)?</li><li>Which customer support tools have you used before (e.g., Zendesk, Gorgias, Tidio, etc.)?</li></ul><ul><li>What is your current salary?</li></ul><ul><li>What is your expected salary?</li></ul>Work Location: In person

customer service representative - customer support agent

Explore 1791+ Client support associate in Lahore this November. Find roles across top companies and apply now to boost your career.