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Mobinweb

Job Posting: Client Success &amp; Digital Marketing SpecialistCompany: Mobinweb Software Trading Location: Dubai, UAE Job Type: Full-time Industry: Software &amp; Online ServicesAbout MobinwebMobinweb is a dynamic Dubai-based software company specializing in web and APP development, digital marketing, ERP and accounting software support. We help businesses in the UAE and beyond build their digital presence and streamline operations. We&rsquo;re growing fast and looking for a versatile professional to join our team.Job OverviewWe are seeking a Client Success &amp; Digital Marketing Specialist&mdash;a unique hybrid role perfect for someone who loves both creative marketing and helping clients succeed. You will be the bridge between our services (web development, digital marketing, and accounting software) and our clients. Your mission: attract new leads through smart marketing and ensure our existing clients are happy, supported, and thriving.What You&rsquo;ll DoDigital Marketing (60%)<ul><li>Create and manage social media campaigns (LinkedIn, Instagram, Facebook) to promote client&rsquo;s services.</li><li>Write SEO-friendly blog posts and website content</li><li>Design simple graphics, brochures, and email newsletters using Photoshop or similar tools.</li><li>Run basic Google/Facebook ads to generate leads</li><li>Track campaign performance and suggest improvements.</li></ul>Client Support &amp; Success (40%)<ul><li>Be the first point of contact for client inquiries&mdash;especially for accounting software support.</li><li>Guide new clients through onboarding and basic training for our software and websites.</li><li>Solve basic technical issues and escalate complex problems to our development team.</li><li>Build strong client relationships&mdash;check in regularly, collect feedback, and turn happy clients into case studies.</li><li>Create helpful client resources: tutorial videos, FAQs, and user guides.</li></ul>Who You Are<ul><li>You have 2&ndash;3 years of experience in a marketing, client support, or similar role (agency experience is a plus!).</li><li>You&rsquo;re a clear communicator in English</li><li>You can create social media posts, write emails, and explain technical topics in simple terms.</li><li>You&rsquo;re familiar with basic digital marketing tools (Photoshop, Canva, Meta Business Suite, Google Analytics).</li><li>You&rsquo;re tech-savvy and willing to learn about web design and accounting software.</li><li>You&rsquo;re organized, proactive, and love helping people.</li></ul>Nice-to-Haves<ul><li>Experience with CRM or help desk tools (e.g., Zendesk, Freshdesk).</li><li>Basic knowledge of SEO and content marketing.</li><li>Understanding of UAE business landscape.</li><li>Knowdgle in Programing and coding</li></ul>What We Offer<ul><li>Competitive salary + benefits.</li><li>Opportunity to grow into a senior marketing or client success role.</li><li>Dynamic, supportive team in a fast-paced agency environment.</li><li>Hands-on experience across marketing, tech, and client relations.</li></ul>How to ApplyIf you&rsquo;re a marketing-minded people person ready to wear two hats, we&rsquo;d love to hear from you! Send your CV and a short cover letter explaining why you&rsquo;re a great fit for this hybrid role to careers@mobinweb.com or apply directly via Indeed.Mobinweb is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Job Type: Full-timePay: AED2,500.00 - AED4,000.00 per monthApplication Question(s):<ul><li>Did you study in IT fields ? and Do you have good enough knowdgle in Web development, Digital Marketing and Are you able to give support too ?</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Web and Software: 2 years (Preferred)</li></ul>Language:<ul><li>English perfectly (Preferred)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>

Digital Marketing & Client Support Executive

Trade Quo Global Ltd

Join our team in Dubai and become part of a culture that values your contributions and nurtures your professional growth.Your role at TradeQuo:We are seeking a Customer Support (English Speakers) with a passion for providing exceptional customer service.You will:<ul><li>Provide customer service to clients via live chat, phone call, and email</li><li>Keep clients updated on the status of their requests, providing clear and concise communication</li><li>Identify, escalate and communicate complex issues to the appropriate specialist via CRM, ensuring timely resolution</li><li>Ensure compliance with market-specific regulatory requirements</li><li>Verify documents submitted by clients within specific regions while adhering to regulatory requirements</li><li>Prepare and interpret reports and documentation</li><li>Attend company seminars to stay up to date with the company's business functions and roles</li><li>Meet quarterly KPI targets set by the CS Manager, demonstrating strong performance</li><li>Collaborate with the BD team to develop business strategies aligned with trends &amp; customer needs</li><li>Undertake other ad hoc tasks assigned by the manager</li></ul>What makes you a great fit:<ul><li>Minimum 1 year experience in Customer Service</li><li>Fluent in English</li><li>Customer-focused and dedicated to providing exceptional service</li><li>Strong ability to communicate effectively</li><li>Proficient in troubleshooting and multitasking</li><li>Self-motivated and reliable with a proven track record of meeting and exceeding expectations</li><li>Can-do attitude and a willingness to learn</li></ul>Job Type: Full-timePay: From AED3,000.00 per monthApplication Question(s):<ul><li>Do you have experience working with Customer Relationship Management (CRM) systems?</li><li>What is your notice period?</li><li>What is your expected salary per month? (AED)</li><li>Are you willing to work rotational shifts?</li><li>Do you require a visa to work with us? If not, may I know which visa you currently hold?</li></ul>Experience:<ul><li>Customer Support : 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>

Customer Support (English Speaker)

WORDCRAFT LEGAL TRANSLATION

Location: Dubai BranchJob Type: Full-TimePosition Vacant : CSR- Customer Support Executive (Own Visa)Salary Range -AED 2500-AED 3500Company Overview: Wordcraft is a dynamic and growing organization and a leading provider of translation, attestation, business setup, and PRO services in Dubai, Abu Dhabi ,Ras al khaimah and Sharjah. seeking a highly motivated and efficient Candidates to join our team.Job Summary: We are seeking a proactive Customer Support Representative to deliver excellent service, resolve client inquiries, and support overall customer satisfaction. Ideal candidates will have strong communication skills and a results-driven mindset. Experience in the service or business setup industry is preferred; knowledge of attestation and translation services is a plus.Key Responsibilities:<ul><li>Collaborate with all departments to support lead generation efforts specific to translation and attestation services.</li><li>Call and identify potential clients in need of document translation, attestation, and related services.</li><li>Generate and qualify new business leads through various channels (phone, email, networking, etc.).</li><li>Engage professionally with prospects to understand their requirements and present suitable service offerings.</li><li>Promote the company&rsquo;s services including translation, attestation, business setup support, visa processing, PRO services, and related documentation services.</li><li>Meet periodic targets for qualified leads and conversions.</li><li>Address client inquiries, follow up promptly, and ensure a high level of client satisfaction and engagement.</li><li>Build and maintain a strong professional reputation to encourage repeat business and referrals.</li><li>Stay up-to-date with industry trends, service updates, and competitive activities.</li><li>Collaborate closely with management to align lead generation efforts with company objectives.</li></ul>Requirements:<ul><li>Experience in lead generation or customer service, preferably in translation or attestation services.</li><li>Strong communication, negotiation, and interpersonal skills.</li><li>Ability to work independently and manage time efficiently.</li><li>Target-driven with a creative approach to client engagement.</li><li>Familiar with call etiquette, customer service standards, and basic compliance related to documentation.</li><li>Self-motivated with a strong commitment to achieving goals.</li><li>Should be on own visa</li></ul>What We Offer:<ul><li>Competitive salary with high-performance incentives</li><li>Career growth opportunities within the company.</li><li>A supportive and dynamic work environment</li><li>Comprehensive training to enhance your skills.</li></ul>Are you ready to boost your career ? Apply now! at careers@wordcraft.ae Job Types: Full-time, PermanentPay: AED2,500.00 - AED3,500.00 per monthExperience:<ul><li>customer service: 2 years (Required)</li></ul>

CSR - Customer Support Executive (Own Visa)

CHANEL

<div>
 
 Your role @ CHANEL
 
 
 
 At CHANEL, we aim to provide an unsurpassed luxury experience to clients worldwide. Critical to this ambition, Client Care is an important interface that extends the client relationship beyond the boutiques and provides seamless and accessible client care with personalized human touch for a unique and differentiated CHANEL experience.
 
 
 With advancing technological innovations, increasing expectations of clients, and a demand for a seamless omni-channel experience, there is growing importance and reliance on our Client Care teams as a crucial service touchpoint. The Client Care team will complement the boutiques by providing the first level of luxury support to clients, delivering a memorable CHANEL brand experience with exceptional client care built on quality, trust and empathy.
 
 
 The Client Service Advisor (CSA) will act as the first line of contact in addressing clients&rsquo; queries and needs, playing a crucial role in delivering the unique CHANEL experience. Key to your success in this role will be your ability to provide a wide range of services and product advisory, while delivering unsurpassed client service at all times, across all channels. You will need to thoroughly understand CHANEL&rsquo;s products and heritage, flexibly address clients&rsquo; needs by telling engaging story and collaborating with various internal stakeholders (i.e., boutique staff and functional teams).
 
 
 
 The impact you can create at CHANEL
 
 
 
 
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 The main responsibility is to act as the first line of contact in addressing clients' inquiries and needs, dedicating the majority of workdays to handling cases independently; proactively solve issues while delivering a differentiated experience at every touchpoint and ensuring service standards are observed.
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 Engage clients and build long-term relationships by going the extra mile, keeping in mind clients&rsquo; satisfaction as a core service value.
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 Demonstrate sound understanding and knowledge of CHANEL&rsquo;s products and services to be able to address majority of daily inquiries.
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 Assess whether a client issue can be resolved immediately in accordance with company policies; in the event that a complex case necessitates case consultation, prepare a handling proposal for facilitating a case discussion with a Senior Client Service Advisor.
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 Build strong relationships with boutiques and strengthen collaborative partnership to ensure smooth operations as well as seamless and consistent client experience.
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 Simplify the servicing experience by supporting clients through guided navigation, troubleshooting, personalized assistance and take part in providing advanced services ride on enhanced service catalog.
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 Ensure clear and complete handover or escalation of cases from Client Care to the respective functional teams; deliver concise and accurate data and insights gathered from clients.
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 Assist internal teams with their strategies by acting as an official communication channel for outbound engagements with clients (e.g., events &amp; campaign).
 
 
 
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 </ul>
 
 You are energized by&hellip;
 
 
 
 
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 Creating exceptional client experience moments to ensure an unsurpassed luxury experience for existing and prospective clients.
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 Solving challenges and addressing queries by collaborating and leveraging extensive product and system knowledge that exists across divisions and markets.
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 Exploring and learning how to navigate various systems and channels, accurately capture both qualitative and quantitative client insights to drive a truly seamless experience for your clients.
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 Adopting new technologies and highlighting their benefits to encourage clients to utilize them, resolve problems, and address their needs.
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 An environment that advocates listening, co-creation, inclusiveness, client-centricity and agility in developing holistic solutions.
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 A workplace that provides you with opportunities to develop and supports you to be at your best.
 
 
 
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 </ul>
 
 What You Can Bring To The Team&hellip;
 
 
 
 
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 Demonstrated client care experience and the ability to proactively address clients&rsquo; needs and resolve issues independently.
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 Excellent interpersonal and communication skills; ability to engage clients and build strong relationships internally and externally.
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 A positive attitude, empathy and resilience when addressing clients&rsquo; queries and needs.
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 Demonstrated adaptability to a variety of circumstances, creative problem solving and quick thinking to address queries and issues.
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 Possesses a &lsquo;growth mindset&rsquo; and is self-motivated; demonstrates relentless curiosity to learn, willingness to reflect and embrace continuous self-improvement and development.
 
 
 
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 </ul>
 
 What you will learn / What CHANEL can offer you&hellip;
 
 
 
 
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 Opportunity to be part of a growing team that is focused on setting up and strengthening the client care experience in CHANEL.
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 Career and developmental opportunities in line with your aspirations; opportunity to grow with the House and to learn about CHANEL&rsquo;s dynamic business.
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 Exposure to a comprehensive and thoughtful client care operations environment and to the platforms, technology and systems used to drive this function.
 
 
 
 </li>
 </ul>
 
 At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL.
 
</div>

Client Service Advisor

Onetech IT Solutions

Job Summary:The IT Support Specialist will provide technical assistance and support for our clients' technology needs. The ideal candidate will have strong troubleshooting skills, a customer-oriented attitude, and the ability to resolve technical issues promptly. As an IT Support Specialist at Onetech, you&rsquo;ll be responsible for managing user support requests, maintaining IT infrastructure, and ensuring seamless IT operations.Key Responsibilities:<ul><li>Provide technical support and resolve IT-related issues, including hardware, software, network, and peripheral equipment.</li><li>Perform installation, configuration, and maintenance of IT equipment, including computers, printers, and networking devices at client premises.</li><li>Assist clients via phone, email, and remote access, ensuring timely and professional communication.</li><li>Carry out structured cabling work, including installation and management of Ethernet cables, patch panels, and switches.</li><li>Troubleshoot system errors, perform diagnostics, and ensure swift resolutions for any technical issues.</li><li>Set up and configure network devices such as routers, firewalls, and wireless access points at client sites</li><li>Troubleshoot network connectivity issues and ensure all systems are running efficiently.</li><li>Support IT security initiatives, monitoring systems, and performing regular updates and maintenance.</li><li>Assist with security updates, backups, and data recovery at client locations</li><li>Document technical procedures and configurations for each client engagement</li><li>Provide training and guidance to client staff on basic troubleshooting and system usage</li></ul>Qualifications:<ul><li>Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).</li><li>1-2 years of experience in IT support, including field-based work and cabling</li><li>Strong understanding of Windows and Mac operating systems, and IT management tools</li><li>Hands-on experience with network protocols (TCP/IP, DNS, DHCP) and basic network configuration</li><li>Experience in structured cabling, network installation, and cable management tools.</li><li>Familiarity with cloud platforms (AWS, Azure) is an advantage</li></ul>Skills and Competencies:<ul><li>Strong troubleshooting and problem-solving skills</li><li>Ability to work independently at client sites with minimal supervision</li><li>Excellent communication and customer service skills</li><li>Strong attention to detail and organizational skills</li><li>Ability to manage multiple on-site tasks and prioritize effectively</li></ul>Job Types: Full-time, Permanent, FresherPay: AED2,000.00 - AED3,000.00 per month

IT Support

TPH Group

About TPH Group:TPH Group transforms homes and businesses into clean, safe, and comfortable spaces across Dubai. We deliver professional cleaning services, live-in maids, home maintenance, and facility support tailored to each client&rsquo;s needs. With a large network of trained staff and a reputation built on trust and quality, we serve thousands of homes and businesses.About The Job:A Customer Happiness Consultant is specialized in visa typing. The primary point of contact for clients seeking assistance with their visa applications. Your role is to ensure customers receive clear guidance, support, and resolutions to their inquiries, fostering a welcoming environment.JOB DESCRIPTION1. Assist clients in completing necessary documents for visa applications, ensuring accuracy and compliance with regulations.2. Understand customers visa-related needs and provide accurate information regarding the typing process.3. Provide excellent service with customers, ensuring they feel valued and supported throughout their interactions.4. Prepares daily accomplishment report.KEY ACCOUNTABILITITES1. Meeting or exceeding the set target.2. Maintaining good relationship with the customers.3. Deep understanding with the visa process and requirements.EDUCATION SKILLS AND EXPERIENCE&middot; 1 - 2 Years working experience with similar role.&middot; High school degree or equivalent; bachelor&rsquo;s degree a plus.&middot; Strong communication &amp; typing skills in Arabic and English.&middot; Familiarity with UAE visa processes and requirements.Job Type: Full-timeWork Location: In person

Happiness Consultant (UAE Local)

Banke International Properties

<div>
 
 
 About Banke International Properties
 
 
 
 Banke International Properties is a leading real estate brokerage in Dubai specializing in residential, commercial, and investment advisory services. With strong market presence and strategic developer partnerships, we provide clients with data-driven property solutions and exceptional advisory services.
 
 
 
 
 
 We are expanding our Commercial Division and looking for a confident and persuasive
 
 Client Engagement Specialist
 
 to connect with business owners, investors, and corporate tenants across Dubai&rsquo;s commercial property market.
 
 
 
 
 
 
 Role Overview
 
 
 
 The Client Engagement Specialist is responsible for initiating high-quality conversations with potential clients and identifying commercial property requirements across offices, retail, and warehouses. You will be the first point of contact representing the Banke brand and play a key role in generating qualified opportunities for our commercial brokers.
 
 
 This role requires excellent communication skills, strong business awareness, and the ability to build trust quickly with decision-makers.
 
 
 
 
 
 
 Requirements
 
 
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 1&ndash;3 years experience in telesales, client relations, or real estate support roles (B2B preferred)
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 Excellent English communication skills (Arabic or other languages is a plus)
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 Confident speaking with business owners and professionals
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 Strong persuasion and objection-handling ability
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 Comfortable working with targets and KPIs
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 Organized, proactive, and detail-oriented
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 CRM experience is an advantage
 </li>
 </ul>
 
 
 
 
 
 What We Offer
 
 
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 Fixed salary + performance incentives
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 Career growth into property consulting roles
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 Professional training in Dubai&rsquo;s commercial real estate market
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 Dynamic and supportive team environment
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 Exposure to corporate and investment clients
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 </ul>
 
 
</div>

Customer Engagement Executive

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