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contract manager

customer success manager Jobs in Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh

customer success manager

commercial manager Jobs in Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh

commercial manager

account management specialist Jobs in Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh

account management specialist

account manager Jobs in Room Dining Four Seasons Hotel Riyadh Jobs In Riyadh

account manager

clients care manager

Sscegypt

<p>Our client is looking for Client Care Manager who can serves as a leader within the Client Care Team, ensuring exceptional service and support for clients. This role is responsible for managing client inquiries, resolving issues, and enhancing the overall client experience while maintaining compliance with regulatory standards set by the Capital Market Authority. The Manager will also mentor team members and drive process improvements.</p><p><strong>KEY RESPONSIBILITIES</strong></p><p><strong>Key Accountabilities</strong></p><p><strong>1. Client Interaction Management</strong></p><ul><li>Lead & manage client calls, ensuring prompt and accurate responses to inquiries and concerns.</li><li>Facilitate clear and open lines of communication between clients and the company, ensuring that all inquiries and concerns are addressed promptly and accurately.</li><li>Implement a structured process for managing escalated client issues, ensuring timely resolutions while maintaining a high level of client satisfaction and trust.</li></ul><p><strong>2. Client Accounts Management Responsibilities</strong></p><ul><li>Lead collaboration efforts with Relationship Managers (RMs) to ensure accurate and timely account openings, overseeing the collection and verification of all necessary documentation.</li><li>Enforce & establish a comprehensive checklist of required documentation for account openings, ensuring all necessary forms are completed and signed.</li><li>Conduct thorough reviews of client documents to verify authenticity and ensure compliance with regulatory standards, including identification, proof of address, and financial disclosures.</li><li>Maintain organized records of all client documentation, ensuring easy retrieval for audits and compliance checks, thereby upholding the integrity of client data.</li><li>Conduct comprehensive training sessions for junior staff on documentation requirements and account opening procedures, fostering a culture of continuous improvement and compliance within the team.</li></ul><p><strong>3. Due Diligence and Compliance</strong></p><ul><li>Supervise the efforts of Client care team and Relationship Managers (RMs) in conducting comprehensive due diligence searches in accordance with "Know Your Client" (KYC) policies, ensuring thorough and accurate client assessments.</li><li>Provide training and support to team members on compliance standards and KYC policies, reinforcing the importance of due diligence in client account management.</li><li>Ensure compliance with regulatory requirements and internal standards in all client interactions.</li><li>Stay updated on regulatory changes and industry best practices to adapt documentation requirements as necessary, ensuring ongoing compliance with the Capital Market Authority.</li></ul><p><strong>4. Process Improvement</strong></p><ul><li>Analyze current client account management processes to identify inefficiencies and areas for enhancement, ensuring optimal workflow and client satisfaction.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Develop and implement best practices and standardized procedures for account openings and documentation, promoting consistency and efficiency within the team.</li><li>Conduct training sessions for team members on updated processes and procedures, ensuring that all staff are equipped with the necessary knowledge and skills to adapt to changes effectively.</li><li>Collaborate with other departments to streamline inter-departmental processes, enhancing overall efficiency and service delivery for clients.</li></ul><p><strong>5. Information Security Obligations</strong></p><ul><li>Comply with the corporate information security policies & procedures relevant to the role.</li><li>Preserve the:</li></ul><p>o Confidentiality of information by promising that data should only be accessed by authorized people.</p><p>o Integrity of the information by safeguarding the accuracy and completeness of information and processing methods.</p><p>o Availability of information, by ensuring that users under their control have access to information and associated assets when required.</p><ul><li>Protect organizational assets (information, software, hardware) against compromise.</li><li>Comply with Data Protection and Intellectual Property Rights legislation valid in KSA.</li></ul><p><strong>JOB SPECIFICATION</strong></p><p><strong>QUALIFICATION</strong></p><ul><li>Bachelor's degree in finance, Business Administration, Economics, or a related field.</li></ul><p><strong>CERTIFICATION</strong></p><ul><li>CME-1 Certification is required.</li></ul><p><strong>EXPERIENCE</strong></p><ul><li>Minimum of 8 years of experience in client care, customer service, or related roles, preferably within the financial services industry.</li><li>Proven track record in managing complex client relationships and resolving issues effectively</li><li>In-depth understanding of the regulatory landscape in Saudi Arabia, including compliance with CMA regulations.</li></ul><p><strong>COMPETENCIES</strong></p><ul><li>Exceptional Customer Service Skills</li><li>Strong Problem-Solving and Decision-Making Abilities.</li><li>Excellent Communication and Interpersonal Skills.</li><li>Attention to Detail and Quality Focus.</li><li>Ability to Multi-task in a Fast-Paced Environment.</li></ul><ul><li>Excellent command of Spoken and Written English Language.</li></ul><p><strong>INTERNAL & EXTERNAL COMMUNICATION</strong></p><ul><li>Regular interaction with RMs, Head of Business Development, and other departments to ensure cohesive client service.</li></ul><p><strong>Important Note:</strong></p><ul><li>The above is a partial list of duties; you may be expected to perform different tasks as necessary, suiting the business need to meet the overall business objectives.</li><li>The KPIs will be followed post acceptance.</li></ul>

Clients Care Manager

Big Fish Recruitment

The Role
<br>We are seeking a dynamic and experienced Business Development Manager to lead and expand the facility Management business of our client which is based in Riyadh, Saudi Arabia. The ideal candidate will possess a strong understanding of the FM market, FM Services and client relationship strategies. Principal Accountabilities: • Business Development & Market Expansion • Client Relationship Management • Strategic Planning & Reporting • Facility Management
<br><br>
Requirements
<br><b>Qualifications:</b> • Minimum of 12 years to 15 Years of experience in business development, sales, or client relationship management within the facility management industry. • Proven track record of achieving or exceeding sales targets. • In-depth knowledge of the facility management services. • Strong negotiation, communication, and presentation skills. • Excellent interpersonal skills and the ability to build relationships with clients and industry partners. • Strategic thinker with the ability to develop and execute effective business development plans. • Proficiency in CRM software and Microsoft Office.
<br><br>
About the company
<br>Service Our aim is to provide our clients and candidates with a consistent, quality service that goes beyond the norm, giving them peace of mind and complete trust in our ability to meet their needs. Knowledge Big Fish consultants specialise in their fields and have extensive experience in the region and beyond. We take pride in our knowledge and network and believe that our relationships are built on trust and integrity and are made for the long term. Care At Big Fish, as well as caring for the people we work with, we also care about the world and environment we live in, that's why Big Fish support initiatives that promote human welfare, environmental protection and sustainability.

Business Development Manager - FM Service Provider

Randstad

The Role
<br>Randstad is working with an established fit-out contractor in the search for a Commercial Manager to join the team in Riyadh, KSA. Based in Riyadh, you will take commercial charge of several concurrent, prestigious projects, primarily spanning Retail, High-End Residential, and Hospitality sectors. This is a hands-on role where you will drive profitability and financial stability across your assigned portfolio. Key responsibilities: - Oversee all commercial aspects of the fit-out projects, including budgeting, forecasting, cost control, and financial reporting - Manage contract execution, ensuring adherence to terms and conditions, risk identification, and mitigation strategies - Lead the procurement process, negotiate with and manage subcontractors, and ensure timely and commercially advantageous purchasing - Manage commercial correspondence and contractual relations with clients, consultants, and stakeholders - Diligently manage all variations (VOs) and claims, maximizing commercial recovery while maintaining client relationships
<br><br>
Requirements
<br><b>To be considered, candidates applying must have:</b> - Strong, verifiable experience as a Quantity Surveyor or Commercial Manager working with fit-out contractors. Experience within the Retail, Hospitality, or Residential sectors is highly desirable - While Middle East experience is a bonus, we are explicitly welcoming candidates with solid international fit-out experience who are ready to relocate and embrace the opportunities in Riyadh, KSA - Exceptional negotiation skills, a sharp commercial focus, and a proactive, goal-oriented mindset
<br><br>
About the company
<br>Were experts in helping jobseekers, like you, find fulfilling and prosperous careers. Whether youre looking for your first ever role or a more senior position, we can help you apply, interview and secure your dream job. Despite our size and global scope, we pride ourselves on our ability to make every jobseeker, client and employee feel valued. Our core specialisms (with offices based across the UK) include: - Business Support - Sales, Marketing, Retail, Call centres, Secretarial and Admin - Care - CPE - Construction, Property and Engineering - Digby Morgan - HR - Education - Financial services - Accountancy and finance - Inhouse Services - Sourceright - Student and Worker Support - Technologies

Commercial Manager

Parsons

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is seeking a highly skilled and experienced <b>Design Manager &ndash; Dry Services</b> to join our team on the prestigious <b>Qiddiya Project</b>. This role will focus on managing the design and coordination of all dry services, including electrical systems, telecommunications, and other utilities, for the <b>Wadi Bridge and Ring Roads </b>of the Qiddiya Project. The Ring Road and Wadi Bridges Project comprises 4.1 km of highways and 1.8km of bridges with associated infrastructure and junctions into future development areas. The successful candidate will ensure overseeing the design management and assurance of dry services and utilities, compliance with project requirements, adhere to quality standards, and are delivered on time. This is an exciting opportunity to contribute to one of Saudi Arabia&rsquo;s most ambitious Vision 2030 projects.</p><p></p><p><b>
What You'll Be Doing:</b></p><p></p><p>
The Design Manager will support the Senior Design Manager responsible for managing the Lead Design Consultant (LDC)for multi-disciplinary services for the design of primary infrastructure from Concept stage through to &ldquo;Issue for Construction&rdquo; stage. The Design Manager will demonstrate experience in managing Design Consultancies on major roads and structures projects and detailed understanding and success in managing the end to end design process.</p><ul><li><p><b>
Design Management:</b></p><ul><li><p>
Lead the design assurance and design process coordination for all dry services, including electrical, telecommunications, and related utilities.</p></li><li><p>
Ensure design deliverables comply with project specifications, quality standards, and local regulations.</p></li><li><p>
Oversee and coordinate with design consultants and Design reviewers and contractors to ensure timely and accurate submissions for approvals.</p></li></ul></li><li><p><b>
Coordination and Integration:</b></p><ul><li><p>
Collaborate with other disciplines (e.g., wet services, structural, architectural) to ensure seamless integration of dry services into the overall design management and assurance /approvals process.</p></li><li><p>
Supporting the Senior Design Manager as point of contact for dry services design-related issues, facilitating communication between consultants. Reviewers and stakeholders.</p></li><li><p>
Ensure alignment of dry services design with the project&rsquo;s master plan and objectives.</p></li></ul></li><li><p><b>
Quality Assurance and Compliance:</b></p><ul><li><p>
Manage the design review process to ensure accuracy, quality, and compliance with project specifications and standards.</p></li><li><p>
Implement Qiddiya quality control processes and ensure adherence to local codes and international standards.</p></li><li><p>
Identify and resolve design discrepancies or conflicts in a timely manner.</p></li></ul></li><li><p><b>
Project Management:</b></p><ul><li><p>
Develop and maintain design schedules, ensuring timely delivery of all dry services design packages.</p></li><li><p>
Monitor the performance of design consultants and contractors, addressing any delays or issues.</p></li><li><p>
Identify risks related to dry services design and develop mitigation strategies.</p></li></ul></li><li><p><b>
Stakeholder Engagement:</b></p><ul><li><p>
Work closely with clients, consultants, and contractors to address design-related queries and concerns.</p></li><li><p>
Provide regular updates on design progress, challenges, and resolutions to senior management and clients.</p></li><li><p>
Manage client expectations and ensure satisfaction with design outcomes.</p></li></ul></li><li><p><b>
Documentation and Reporting:</b></p><ul><li><p>
Maintain accurate records of design and assurance documentation, technical approval stage gates and approvals</p></li><li><p>
Prepare detailed reports on design progress, issues, and resolutions for internal and external stakeholders.</p></li></ul></li></ul><p></p><p><b>
What Required Skills You'll Bring:</b></p><ul><li><p>
Bachelor&rsquo;s degree in Electrical Engineering, Telecommunications Engineering, or a related field.</p></li><li><p>
Minimum of 10&ndash;12 years of experience in design management, with a focus on dry services (e.g., electrical, telecommunications).</p></li><li><p>
Proven experience in managing large-scale infrastructure or mixed-use projects.</p></li><li><p>
Experience in the Middle East and familiarity with local regulations is highly desirable.</p></li><li><p>
Proficiency in design software (e.g., AutoCAD, Revit, BIM tools) and project management tools.</p></li><li><p>
Strong understanding of dry services design processes, construction methodologies, and utility coordination.</p></li><li><p>
Excellent leadership, communication, and problem-solving skills.</p></li><li><p>
Ability to work collaboratively in a multidisciplinary team environment.</p></li><li><p>
Strong organizational skills and attention to detail.</p></li></ul><p><b><br>
What Desired Skills You'll Bring:</b></p><ul><li><p>
Strong management and decision-making abilities.</p></li><li><p>
Ability to manage multiple priorities and meet tight deadlines.</p></li><li><p>
Proactive approach to identifying and resolving design challenges.</p></li><li><p>
Strong analytical and critical-thinking skills</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Design Manager - Dry Services

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p>
Parsons is looking for an amazingly talented Construction Scheduling Manager to join our team! In this role you will get to Develops, manages, and/or executes all phases of the project controls effort (planning/scheduling and cost analysis). The incumbent utilizes widely diversified knowledge of project controls activities, and draws upon extensive experience and exposure to various types of projects and clients.</p><p></p><p>
What You'll Be Doing:</p><ul><li><p>
Establish the project Work Breakdown Structure (WBS) in coordination with the Project Manager</p></li><li><p>
Develop detailed schedules with resource/cost loading at the activity level. &bull;'</p></li><li><p>
Develop and maintain detailed deliverable lists for each design project in coordination with Project/Engineering Manager.</p></li><li><p>
Implement a deliverable-based progress measurement model and coordinate with Leads to maintain periodic updates.</p></li><li><p>
Utilize Earned Value Management techniques to evaluate schedule and cost performance metrics.</p></li><li><p>
Maintain bi-weekly updates of Earned Value Analysis dashboard at the project and Sector level.</p></li><li><p>
Construction Support: Review, check and evaluate Contractors&rsquo; schedule of works. Monitor the work progress, compare to the accepted program of work and report to the Project Manager. Prepare weekly and/or monthly progress reports covering the status of construction projects.</p></li><li><p>
Proposal Support: Develop schedules in support of Parsons&rsquo; proposals for new pursuits.</p></li></ul><p></p><p>
What Required Skills You'll Bring:</p><ul><li><p>
Bachelor in engineering from an accredited international university</p></li><li><p>
Minimum 15-20 years&rsquo; experience in planning and scheduling including having worked as the scheduling manager on large-scale projects.</p></li><li><p>
Experience in performing, monitoring, and reviewing planning and scheduling functions, which include schedule development, control, and analysis, in the field and the home office.</p></li><li><p>
Knowledge of supervision, personnel administration, and training of technical and non-technical personnel.</p></li><li><p>
Skilled in verbal and written communication.</p></li><li><p>
Advanced knowledge of engineering, procurement, contracts, construction, and startup work processes.</p></li><li><p>
Knowledge of engineering and construction management customarily acquired over time through specialized instruction or practical experience. Demonstrated ability to plan, organize, direct, perform, review, and present schedule products independently with minimal supervision. This includes using a high level of professional judgment and knowledge related to technical planning and scheduling skills and engineering design, construction, and procurement practices.</p></li><li><p>
Working knowledge of engineering, procurement, contracts, construction, and start-up / set up work processes.</p></li><li><p>
Expertise must have been gained from working for Western Internationally reputed firms.</p></li><li><p>
Must have led large PC Department working with top international firms an on prestigious projects</p></li><li><p>
Demonstrated skill in management, supervisory and personnel administrative functions.</p></li><li><p>
Excellent verbal and written communication skills.</p></li><li><p>
Experience of working internationally (preference KSA experience).</p></li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Construction Scheduling Manager

<div>In a world of possibilities, pursue one with endless opportunities. Imagine Next!<br>
<p></p>
At Parsons, you can imagine a career where you thrive, work with exceptional people, and be yourself. Guided by our leadership vision of valuing people, embracing agility, and fostering growth, we cultivate an innovative culture that empowers you to achieve your full potential. Unleash your talent and redefine what&rsquo;s possible.<p></p><p><b><br>
Job Description:</b></p><p><b>
Parsons is looking for an talented Resource and Reporting Manager</b> to join our team to oversee and manage operational aspects of a major infrastructure engagement based in Riyadh, Saudi Arabia.</p><p></p><p>
We are seeking a highly organized and proactive Manager to manage client interactions and oversee the resourcing process in collaboration with Project Management Leads and the Recruitment Team. This role is critical in ensuring seamless communication between clients and internal teams, maintaining accurate documentation, and supporting the efficient execution of resourcing and project-related processes. The ideal candidate will have strong interpersonal skills, exceptional organizational abilities, and the capacity to thrive in a fast-paced, team-oriented environment.</p><p></p><p><b>
What You'll Be Doing:</b></p><ul><li><b>
Client Interface and Communication:</b><ul><li>
Serve as the primary point of contact for clients on resourcing matters, ensuring clear and timely communication regarding project updates, recruitment progress, and action items.</li><li>
Collaborate with clients to understand their requirements, timelines, and expectations.</li><li>
Address client inquiries and concerns professionally, escalating issues to appropriate stakeholders when necessary.</li></ul></li></ul><p></p><ul><li><b>
PAF Approval Processing:</b><ul><li>
Coordinate the preparation, review, and submission of Personnel Action Forms (PAFs) in compliance with company policies and client requirements.</li><li>
Work closely with Project Management Leads and the Recruitment Team to ensure accurate and timely processing of PAFs.</li><li>
Track and document the status of PAFs, ensuring all approvals are obtained and records are maintained for audit purposes.</li></ul></li></ul><p></p><ul><li><b>
Tracker and Records Maintenance:</b><ul><li>
Develop, update, and maintain trackers to monitor the progress of PAF approvals, recruitment activities, and project deliverables.</li><li>
Ensure all records, including client communications, PAF documentation, and recruitment data, are accurate, up-to-date, and easily accessible.</li><li>
Regularly review and audit trackers and records to ensure consistency and compliance with company standards.</li><li>
Provide periodic reports and summaries to internal stakeholders based on tracker data.</li></ul></li></ul><p></p><ul><li><b>
Collaboration with Internal Teams:</b><ul><li>
Partner with Project Management Leads to align recruitment and staffing efforts with project goals and timelines.</li><li>
Support the Recruitment Team by providing client-specific insights and ensuring alignment with hiring needs.</li></ul></li></ul><p></p><ul><li><b>
Process Improvements and Reporting</b></li><li>
Develop and implement operational policies and procedures.</li><li>
Propose and develop workflow improvements, reporting dashboards action trackers in all operational aspects.</li><li>
Provide regular meaningful and actionable management information on all operational aspects</li></ul><p></p><p><b>
What Required Skills You'll Bring:</b></p><ul><li>
BSc Degree in a relevant subject is preferred.</li><li>
At least 6 years' experience in similar positions (Resourcing, Project Support, Project Operations).</li><li>
Advanced Excel, dashboard and analytical skills</li><li>
Strong understanding of the Saudi Arabian business landscape and regulatory environment.</li><li>
Strong problem-solving abilities.</li><li>
Excellent communication and interpersonal skills.</li><li>
Ability to work under pressure and handle multiple tasks simultaneously.</li><li>
Fluency in English is required; knowledge of Arabic is a plus.</li></ul><p></p>
Parsons equally employs representation at all job levels no matter the race, color, religion, sex (including pregnancy), national origin, age, disability or genetic information.<p></p><p>
We truly invest and care about our employee&rsquo;s wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest&mdash;APPLY TODAY!</p><p></p><div>
Parsons is aware of fraudulent recruitment practices. To learn more about recruitment fraud and how to report it, please refer to https://www.parsons.com/fraudulent-recruitment/.</div></div>
<br><div><div><div>COMPETITIVE BENEFIT OFFERINGS</div></div><div><div><div><br>
Financial Wellness</div><div><br>
We care about your financial wellbeing. Parsons offers competitive pay and retirement plans to help you build wealth for the future while giving you the flexibility to diversify your investments.</div></div><div><div>
Work Life Harmony</div><div><br>
Balance in life is important and time away from the office is imperative to allow you to refresh and focus your attention on the things that matter to you. Parsons supports your time away by providing paid time off and paid flexible holidays.</div></div><div><div>
Career Development</div><div><br>
We are committed to fostering the personal and professional growth of our employees. Develop and advance yourself though our comprehensive training, educational and mentorship programs.</div></div><div><div><br>
Veteran Support</div><div><br>
We provide Industry leading benefits to support veterans and active-duty members to provide security for you and your family by offering robust leave and benefits; including paid active-duty military leave and paid time off when transitioning back to civilian life.</div></div><div><div>
Mind &amp; Body</div><div><br>
At Parsons we inspire healthier habits, heathier minds, and a healthier you through our wellness program. Participate in our weekly Meditation Mondays and Wellness Wednesdays. Wellness, at Parsons, is more than just your annual checkup.</div></div><div><div>
Health</div><div><br>
Health is not a one size fits all. At Parsons, we offer a robust Employee Assistance Program as well as comprehensive medical, dental and vision plans through large, national carriers with the choice of regional PPO, HDHP, or HMO networks.</div></div></div></div><p></p>

Resource and Reporting Manager

CATRION

<div>
 <p>
  <strong>
   Job Purpose Statement:
  </strong>
 </p>
 <p>
  The healthcare Operation Manager is responsible for planning, organizing, and supervising catering and food-service operations within a healthcare facility. This role ensures high-quality, safe, and nutritious meals are provided to patients, staff, and visitors while meeting dietary requirements, regulatory standards, and budget guidelines. The manager oversees kitchen staff, manages procurement, and collaborates closely with clinical dietitians and nursing teams to support patient care.
 </p>
 <p>
  <strong>
   Roles &amp; Responsibility
  </strong>
 </p>
 <ol>
  <li>
   Oversee all day-to-day catering and kitchen operations.
  </li>
  <li>
   Ensure timely preparation and delivery of meals to patients, staff, and visitors.
  </li>
  <li>
   Implement standardized menus and meal plans according to nutritional guidelines.
  </li>
  <li>
   Supervise meal plating, portion control, and food presentation standards.
  </li>
  <li>
   Optimize workflow for efficiency and quality.
  </li>
  <li>
   Provide ongoing coaching and a positive, safe working environment.
  </li>
  <li>
   Conduct team meetings, manage conflicts, and coordinate with client &amp; HR as needed.
  </li>
  <li>
   Work closely with dietitians and clinical teams to ensure meals meet dietary restrictions (e.g., diabetic, renal, allergen-free, texture-modified).
  </li>
  <li>
   Respond promptly to changes in patient dietary needs.
  </li>
  <li>
   Monitor patient feedback and adjust services to improve satisfaction and experience.
  </li>
  <li>
   Ensure compliance with food safety regulations, infection control guidelines, and industry standards (e.g., HACCP, local health authorities).
  </li>
  <li>
   Conduct regular inspections of food preparation, storage, and serving areas.
  </li>
  <li>
   Maintain accurate records of temperature logs, cleaning schedules, and safety audits.
  </li>
  <li>
   Train staff in food safety and hygiene procedures.
  </li>
  <li>
   Knowledgeable about CBHAI &amp; JCIA Accreditation
  </li>
  <li>
   Manage budgeting and cost controlling
  </li>
  <li>
   Maintain inventory levels in operations
  </li>
  <li>
   Reduce waste through smart menu planning and portion management.
  </li>
  <li>
   Monitor equipment maintenance and coordinate repairs or replacements.
  </li>
  <li>
   Implement quality assurance programs to enhance culinary standards and patient satisfaction.
  </li>
  <li>
   Analyze key performance indicators (KPIs) and service metrics within client requirements.
  </li>
  <li>
   Introduce innovative menu ideas, healthy options, and special dietary programs.
  </li>
  <li>
   Lead catering support for internal events or special functions.
  </li>
  <li>
   Perform additional duties and any other tasks within scope, as requested by the Head of Department.
  </li>
 </ol>
 <p>
  <strong>
   Minimum Requirements for The Job:
  </strong>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  Bachelor's Degree/Master's Degree in Nutrition and food technology / or bachelor's degree in food and beverage management.
 </p>
 <p>
  <strong>
   Years and Nature of Experience
  </strong>
 </p>
 <p>
  6 Years&rsquo; experience at site manager level
 </p>
 <p>
  <strong>
   Knowledge, Skills &amp; Abilities
  </strong>
 </p>
 <ul>
  <li>
   Leadership &amp; team management
  </li>
  <li>
   Patient-centered service delivery
  </li>
  <li>
   Budget and inventory control
  </li>
  <li>
   Collaboration with clinical teams
  </li>
  <li>
   Problem-solving &amp; decision-making
  </li>
  <li>
   Knowledge of CRM software and MS Office (MS Excel in particular)
  </li>
  <li>
   Excellent communication and negotiation skills
  </li>
  <li>
   Strong analytical skills with the ability to interpret data accurately, and make well-informed decisions.
  </li>
  <li>
   Sound knowledge of Food Safety &amp; Hygiene, ISO and HACCP.
  </li>
  <li>
   Enthusiastic and passionate about consistently providing exceptional service to our customers and clients.
  </li>
 </ul>
 <p>
 </p>
</div>


Manager, Healthcare Operation (Saudi Nationality)

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