operations manager Jobs in The Division Of Engineering Dr Rafael Yong Ak Song Jobs In Abu Dhabi

operations manager

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clinic manager

L M A CLINIC - L.L.C

LMA Medical Center is seeking an experienced and highly organized Clinic Manager to oversee the daily operations of our medical and dermatology clinic in Khalifa City A. The ideal candidate will ensure smooth clinic operations, exceptional patient experience, effective staff management, and compliance with healthcare regulations.Key Responsibilities :Clinic Operations Management<ul><li>Oversee daily clinic operations to ensure efficiency and professionalism</li><li>Manage patient flow and coordination between reception, nurses, and dermatologists</li><li>Ensure cleanliness, organization, and readiness of all clinic areas</li><li>Implement and maintain clinic policies, procedures, and quality standards</li><li>Ensure compliance with health, safety, and infection control regulations</li></ul>Staff Supervision &amp; Leadership<ul><li>Supervise receptionists, nurses, aestheticians, and support staff</li><li>Prepare staff schedules to ensure proper coverage</li><li>Conduct staff training on clinic protocols and customer service</li><li>Handle performance evaluations, disciplinary actions, and conflict resolution</li></ul>Patient Experience<ul><li>Ensure excellent patient service from arrival to departure</li><li>Handle patient complaints professionally and implement solutions</li><li>Oversee appointment scheduling, follow-ups, and patient communication</li><li>Ensure patient confidentiality and data protection</li></ul>Administrative &amp; Reporting Duties<ul><li>Oversee documentation, patient records, and consent forms</li><li>Prepare daily, weekly, and monthly revenue and operational reports</li><li>Manage inventory, stock control, and ordering of medical and skincare supplies</li><li>Oversee billing accuracy, collections, and financial reconciliation</li></ul>Sales, Marketing &amp; Business Support<ul><li>Support management in achieving monthly revenue targets</li><li>Coordinate marketing activities, promotions, and social media campaigns</li></ul>Dermatology &amp; Clinical Coordination<ul><li>Coordinate dermatologist schedules and treatment bookings</li><li>Ensure accurate documentation for laser and cosmetic procedures</li><li>Ensure proper handling and tracking of laser equipment and dermatology tools</li><li>Maintain compliance with laser safety and cosmetic procedure regulations</li></ul>Compliance &amp; Quality Control<ul><li>Ensure clinic licenses and staff certifications are up to date</li><li>Maintain compliance with DOH and other health authority regulations</li><li>Conduct internal audits and ensure equipment servicing and calibration</li></ul>Job Requirements<ul><li>Proven experience as a Clinic Manager or similar healthcare management role</li><li>Background in medical, dermatology, or aesthetic clinics is highly preferred</li><li>Strong leadership, communication, and organizational skills</li><li>Knowledge of healthcare regulations and clinic operations</li><li>Ability to manage staff, finances, and patient experience effectively</li></ul>Job Type: Full-timePay: AED10,000.00 - AED12,000.00 per monthExperience:<ul><li>Clinic Manager: 2 years (Preferred)</li></ul>Language:<ul><li>Arabic (Preferred)</li></ul>

Clinic Manager

Health Plus Investment LLC

VACANCY: CLINIC MANAGER &ndash; MEDICAL FIELDAbout Us !Dermazone Laser and Cosmetic Center LLC is an venture under Health Plus Investment group specialized in premium Aesthetic clinics offering high quality alluring services in Dermatology, Dental, Laser, nonsurgical aesthetic treatments , Body Slimming, etc. using the latest technologies offered by highly qualified and experienced team of Doctors, Nurses and Technicians. Founded in 2012.Dermazone Laser and Cosmetic Center is committed to extending and advancing the expedition of providing premium aesthetic treatment.We are now looking for a CLINIC MANAGER to join the team.Requirements&middot; Bachelor Degree. &middot; A minimum of four (4) years of experience in a supervisory or managerial role within the Dermatology or Aesthetic field is required.&middot; Fluency in Arabic (spoken and written) is required.Weekly off : 1 DaySalary : NegotiableSend your Cvs to dermazonecareer@gmail.comJob Types: Full-time, PermanentAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Experience:<ul><li>Dermatology Clinic operations: 2 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>

Skin Laundry

Job Purpose The Clinic Manager is responsible for overseeing all aspects of clinic operations, ensuring the delivery of exceptional client experiences while driving sales performance and operational efficiency. This role involves managing day-to-day operations, leading and developing a high-performing team, and maintaining alignment with Skin Laundry&rsquo;s mission and goals. The Clinic Manager collaborates with regional leadership to implement sales strategies, analyze performance metrics, and foster a positive workplace culture that prioritizes inclusivity and professional growth.Acting as the primary decision-maker, the Clinic Manager ensures compliance with company standards, creates actionable plans for improvement, and plays a critical role in achieving clinic and organizational success.Scope of Responsibilities1. Operations &amp; Compliance<ul><li>Manage daily clinic operations ensuring a seamless, efficient, and client-focused environment.</li><li>Implement and ensure compliance with Skin Laundry SOPs, health and safety protocols, and government health regulations.</li><li>Maintain a clean, organized, and welcoming clinic environment always.</li><li>Manage clinic opening/closing procedures, facility upkeep, and emergency readiness.</li><li>Lead inventory management: ordering, stock control, expiry tracking, and product usage.</li><li>Conduct weekly cash and transaction reconciliations; ensure accurate billing and budget alignment.</li><li>Maintain and submit stock and performance reports promptly and accurately.</li><li>Support special projects such as new service rollouts, facility enhancements, and clinic audits.</li><li>Ensure readiness for internal and external inspections and regulatory compliance.</li><li>Maintain confidentiality in line with data protection and privacy legislation.</li><li>Display schedule flexibility to support evenings, weekends, and peak business periods.</li></ul>2. Sales &amp; Client Retention<ul><li>Drive clinic revenue successfuly through targeted sales strategies, tracking KPIs and team performance.</li><li>Promote upselling of services and retail products aligned with treatment outcomes.</li><li>Analyze sales reports and identify areas for growth and optimization.</li><li>Collaborate with Marketing to support campaigns and increase client footfall.</li><li>Resolve client concerns effectively and proactively build long-term relationships.</li><li>Celebrate treatment results with clients to foster trust and loyalty.</li></ul>3. Team Leadership &amp; Development<ul><li>Lead, supervise, and support clinic staff to deliver high performance and meet clinic goals.</li><li>Conduct performance reviews, KPI check-ins, and coaching sessions in partnership with HR.</li><li>Ensure appropriate scheduling, staffing coverage, and team morale.</li><li>Oversee recruitment, onboarding, and continuous training.</li><li>Build a collaborative, inclusive, and high-engagement team culture.</li><li>Guide team members to uphold Skin Laundry service protocols and brand excellence.</li><li>Empower staff through regular recognition, ownership of responsibilities, and development.</li></ul>4. Customer Experience &amp; Communication<ul><li>Serve as the lead for service excellence and client satisfaction.</li><li>Ensure all client communications (in person, phone, WhatsApp, email) meet professional and brand standards.</li><li>Address escalated concerns with care and discretion.</li><li>Maintain the clinic&rsquo;s reputation for outstanding service through consistent delivery and quality control.</li></ul>5. Financial Management<ul><li>Own the clinic&rsquo;s budget, revenue targets, and cost management initiatives.</li><li>Review financial data to support business decisions and strategic planning.</li><li>Adjust staffing and resource use based on clinic performance and client demand.</li><li>Recommend and implement cost-saving strategies where appropriate without compromising service quality.</li></ul>6. Inventory &amp; Procurement<ul><li>Monitor and maintain appropriate stock levels of medical, technical, and operational supplies.</li><li>Oversee inventory accuracy and expiry compliance.</li><li>Submit procurement needs and reports in line with company processes.</li></ul>7. Professionalism &amp; Development<ul><li>Exhibit reliability, initiative, and responsibility in all tasks.</li><li>Keep an up-to-date personal development file with training, certifications, and performance milestones.</li><li>Stay informed of industry trends, new services, and business developments relevant to clinic growth.</li></ul>8. Enhancing Skin Laundry Culture<ul><li>Create a people-first environment that values diversity, equity, and inclusion in both client interactions and team culture.</li><li>Champion a respectful, collaborative, and growth-oriented workplace.</li><li>Share best practices with peers and align with broader company goals.</li><li>Serve as a role model of the &ldquo;One-Team&rdquo; philosophy across all clinic and cross-functional interactions.</li></ul>9. Leadership Responsibilities<ul><li>Act as the final decision-maker on clinic operations.</li><li>Conduct evaluations, give timely feedback, and encourage accountability.</li><li>Lead team huddles and meetings to align on targets, address challenges, and celebrate wins.</li><li>Ensure all staff operate within a safe, compliant, and professionally managed environment.</li></ul>Marginal FunctionsOccasional Tasks<ul><li>Participate in regional leadership meetings and strategy alignment discussions.</li><li>Support new service launches, campaigns, and special projects.</li></ul>Support for the Team<ul><li>Provide temporary coverage or support to nearby clinics as needed.</li><li>Contribute to cross-functional initiatives supporting compliance or performance goals.</li></ul>Contributing to Broader Goals<ul><li>Pilot and test new operational strategies, providing feedback to leadership.</li><li>Enroll in leadership development programs to enhance your management skill set.</li></ul>Required Knowledge, Skills &amp; AbilitiesTechnical Expertise<ul><li>Aesthetic Clinic Operations Mastery: Extensive expertise in managing and leading aesthetic clinic operations, encompassing team leadership, optimisation of client flow, and monitoring and driving performance metrics.</li><li>Financial Acumen: Skilled in budget management, forecasting, and interpreting key performance data.</li><li>Software Skills:</li><li>Advanced proficiency in EMR clinic software and CRM platform is preferred.</li><li>Strong command of Microsoft Office Suite (Excel, Word, Outlook).</li><li>Industry Knowledge: Proven experience of successfully driving clinic revenues and meeting set targets.</li><li>In-depth understanding of the Aesthetic and skincare sector in Abu Dhabi with a focus on evidence-based, accessible solutions.</li></ul>Education &amp; Certifications<ul><li>4+ years of management experience in a reputed Aesthetic clinic environment in Abu Dhabi.</li><li>Bachelor&rsquo;s / Masters degree in business, Retail Management, or related field preferred.</li></ul>Interpersonal Skills<ul><li>Leadership Excellence: Proven ability to motivate, coach, and manage high-performing teams.</li><li>Customer Service: Deep commitment to building trust and delivering personalized client care.</li><li>Communication: Strong verbal and written communication skills across multiple audiences.</li><li>Inclusivity: Actively fosters a workplace that celebrates diversity and nurtures a sense of belonging.</li><li>Strategic Thinking: Able to problem-solve, plan proactively, and align local decisions with company goals.</li></ul>Job Type: Full-timePay: AED1.00 per monthApplication Question(s):<ul><li>Do you have a proven track record of achieving sales targets, managing KPIs, upselling treatments/packages, and driving profitability? If yes please explain.</li><li>Define your people management and leadership skills.</li><li>Do you possess strong skills in clinics EMR systems? (reporting, sales, stock, KPIs), and proficiency in Excel/CRM tools?</li><li>Do you have similar experience in managing an aesthetic/dermatology/laser clinic in Abu Dhabi?</li><li>Do you have proven experience managing DOH regulations, clinic licensing, audits and healthcare compliance?</li><li>What is your expected monthly salary in (AED)</li><li>What is your notice period?</li></ul>Experience:<ul><li>Abu Dhabi based Aesthetic Clinic management: 3 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li></ul>Location:<ul><li>Abu Dhabi (Required)</li></ul>

Clinic Manager (Aesthetic Clinic)

ZAS Management Facilities

Operations &amp; Administration<ul><li>Oversee daily clinic operations to ensure smooth workflow and high-quality service delivery.</li><li>Manage staff schedules, attendance, and duty rosters to ensure adequate coverage.</li><li>Monitor inventory levels of skincare products, equipment, and supplies; coordinate timely ordering and replenishment.</li><li>Ensure compliance with DHA/DOH guidelines, company policies, and health &amp; safety standards.</li><li>Supervise the cleanliness, hygiene, and maintenance of the clinic premises and equipment.</li><li>Prepare operational reports and update management on clinic performance.</li></ul>Customer Service &amp; Client Experience<ul><li>Ensure excellent client experience from reception to treatment completion.</li><li>Handle client concerns, complaints, or special requests professionally and promptly.</li><li>Oversee front desk operations such as appointment booking, client registration, and payments.</li><li>Maintain a high standard of hospitality and customer satisfaction.</li></ul>Staff Supervision &amp; Coordination<ul><li>Lead and supervise the team of therapists, nurses, receptionists, and support staff.</li><li>Conduct staff training, performance evaluations, and coaching sessions.</li><li>Ensure staff adhere to service protocols, grooming standards, and customer service guidelines.</li></ul>Financial &amp; Sales Responsibilities<ul><li>Monitor daily sales, service revenue, and cash handling procedures.</li><li>Support and drive sales of packages, promotions, and aesthetic products.</li><li>Assist in developing targets, KPIs, and operational budgets.</li><li>Reduce operational expenses by optimizing resources and preventing unnecessary costs.</li></ul>Marketing &amp; Business Development<ul><li>Coordinate with marketing team for promotions, events, and social media campaigns.</li><li>Monitor client feedback and market trends to propose service improvements.</li><li>Assist in launching new services, products, and seasonal offers.</li></ul>Regulatory &amp; Documentation<ul><li>Maintain accurate patient records and ensure confidentiality.</li><li>Ensure DHA/DOH licenses, staff certifications, and clinic permits are updated.</li><li>Prepare necessary documents for audits, inspections, and renewals.</li></ul>Job Type: Full-timePay: AED6,500.00 - AED7,000.00 per monthLanguage:<ul><li>ARABIC (Preferred)</li><li>ENGLISH (Preferred)</li></ul>

Beauty Clinic - Admin Manager

AMC Theatres

General Practitioner required for an expanding practice.An exciting opportunity has become available for a dynamic and caring General Practitioner to join.We are a modern, state of the art General Practice family friendly, values-led multidisciplinary clinic with General Practitioners, Specialists and Allied Health Professionals providing comprehensive, outcome focused care to all ages. We provide a wide range of services, delivered with evidence-based medicine combined with a modern approach to personalised holistic care. Our vision is to deliver better health to our community.Benefits:<ul><li>full-time</li><li>The clinic operates 6 days per week</li><li>Practice Manager, Reception and Nursing support staff available</li><li>On site, secure parking, and excellent, well-equipped facilities</li><li>Potential to accommodate skills and qualifications to broaden the Clinics services</li></ul>Requirements:*<ul><li>Current DOH Registration as a Medical Practitioner</li></ul>Job Type: Full-timePay: From AED5,000.00 per monthAbility to commute/relocate:<ul><li>Abu Dhabi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Master's (Preferred)</li></ul>

GP doctor

Cleveland Clinic Abu Dhabi

<div>
 
 
 JOB SUMMARY :
 
 
 
 
 
 
 The Business Development Manager, is responsible for developing commercial propositions and partnership that drive volume and revenue growth for Cleveland Clinic Abu Dhabi This includes ownership of overall engagement and planning to support the development of productive relationships with a range of external key stakeholders.
 
 
 The Business Development manager reports to the CFO and will partner with clinical and functional teams across the organization on various projects.
 
 
 The areas the role can focus on will be: Corporates, intermediaries, sports, concierge and referral partners (both domestic and supporting international) but will also develop relationships and develop business in wider areas.
 
 
 
 
 
 
 KEY DECISIONS THE ROLE MAKES AND THE EXTENT OF THE IMPACT OF THE DECISION
 
 
 <ul>
 <li>
 Leads on tactics to drive self-pay growth, in collaboration with marketing, finance and other key stakeholders.
 </li>
 <li>
 Lead and develop tactics focussed around key areas of corporates, sports, intermediaries, concierge and referral partners.
 </li>
 <li>
 Leads strategic business relationships, partnerships and networking opportunities with key entities.
 </li>
 <li>
 Develops long term and annual commercial growth plans for key business development areas of responsibility; provides appropriate regular reporting to relevant stakeholders
 </li>
 <li>
 In collaboration with clinical and operational colleagues, develops new propositions and products for customers, payer groups and clinical partners. Leads business case planning for these initiatives.
 </li>
 <li>
 Oversees and implements the delivery of new clients and contracts.
 </li>
 <li>
 Builds and delivers sales presentations to decision makers and /or supports the wider delivery of CCAD representatives to prospective clients.
 </li>
 <li>
 Account manage and assess existing accounts and clients and assist implementation of changes as needs are modified.
 </li>
 <li>
 Proactively scans the healthcare market, including setting and developing targets, and competitor/customer landscape for relevant business development opportunities.
 </li>
 <li>
 Monitors healthcare policy environment and develops responses to key consultations that influence business development requirements.
 </li>
 <li>
 Support Chief Financial Officer to ensure that business development policies, systems, structures and approaches are fit for purpose and compliant.
 </li>
 <li>
 Develops an annual series of tailored promotional materials, activities and awareness programs to create demand for Cleveland Clinic and relevant services in collaboration with the marketing team.
 </li>
 <li>
 Represents Cleveland Clinic at trade fairs, seminars and educational conferences where networking and marketing and/or sales opportunities exist.
 </li>
 <li>
 Support the Chief Financial Officer and collaborate with the wider BD team on all key initiatives to drive growth for CCAD.
 </li>
 <li>
 Other duties as assigned.
 </li>
 </ul>
 <li>
 </li>
 
 
 ROLE LEVEL ACCOUNTABILITIES
 
 
 <ul>
 <li>
 Establish and maintain professional networks
 </li>
 <li>
 Manage and apply IT systems, software and telecommunication devices effectively
 </li>
 <li>
 Use business equipment effectively
 </li>
 <li>
 Adheres to CCAD&rsquo;s standards as they appear in the Code of Conduct and Conflict of Interest policies
 </li>
 </ul>
 
 
 
 
 
 In view of the evolving needs and opportunities within CCAD, this position may be required to perform other duties as assigned and reporting relationships may vary.
 
 
 
 
 
 
 
 QUALIFICATION &amp; EXPERIENCE REQUIREMENTS
 
 
 
 
 Education
 
 
 
 Bachelor's Degree
 
 
 
 
 
 
 Experience
 
 
 <ul>
 <li>
 Demonstrable track record of one or more roles (Significant experience) in healthcare business development is essential
 </li>
 <li>
 Demonstrable track record of commercial negotiation and partnership development is essential
 </li>
 <li>
 Experience using Microsoft Office Suite Products (Outlook, Word, Excel or PowerPoint), essential
 </li>
 <li>
 Previous experience of working in healthcare services (private or NHS) essential
 </li>
 <li>
 Previous experience of working with senior stakeholders highly desirable
 </li>
 <li>
 Previous experience of running cross-functional projects highly desirable
 </li>
 </ul>
 
 
 
 
 
 Job Specific Skills and Abilities
 
 
 
 Ability to speak and write in English is required.
 
</div>

Business Development Manager

Scintillia Skincare

The Senior Clinic Receptionist is the first point of contact for clients and a key operational and leadership figure within the clinic. The role is responsible for delivering an exceptional patient experience, overseeing front desk operations, managing administrative workflows, and leading the reception team to ensure the clinic and individuals consistently meet performance, sales, and service targets.Key ResponsibilitiesPatient Experience &amp; Front Desk Operations<ul><li>Welcome patients professionally and manage check-in/check-out processes with accuracy and discretion</li><li>Handle appointment scheduling, confirmations, rescheduling, and cancellations efficiently</li><li>Respond to patient inquiries in person, via phone, WhatsApp, and email with a high standard of care</li><li>Manage patient records, consent forms, and documentation in compliance with clinic policies</li><li>Act as the first point of contact for client complaints, resolving concerns where appropriate and escalating when necessary</li></ul>Administrative &amp; Operational Support<ul><li>Coordinate daily clinic schedules for practitioners and treatment rooms</li><li>Process payments, invoices, and end-of-day reconciliation</li><li>Monitor reception supplies and liaise with management for replenishment</li><li>Ensure reception area standards consistently reflect the clinic&rsquo;s brand and professionalism</li></ul>Leadership &amp; Team Support<ul><li>Lead and support the reception team, ensuring accountability and performance against targets</li><li>Act as a point of escalation for junior staff and patient concerns</li><li>Support onboarding and training of new reception team members</li><li>Enforce clinic protocols, service standards, and patient confidentiality policies</li><li>Communicate operational issues proactively to clinic management</li></ul>Industry Knowledge &amp; Client Support<ul><li>Maintain an in-depth, up-to-date understanding of advanced skincare treatments and trends, including exosomes, SkinPen microneedling, and regenerative technologies</li><li>Confidently support client education and align front-desk communication with practitioner recommendations</li></ul>Compliance &amp; Quality Assurance<ul><li>Uphold patient confidentiality, data protection, and health compliance standards</li><li>Ensure accurate record-keeping and adherence to clinic procedures</li><li>Support audit readiness and internal quality controls</li></ul>Qualifications &amp; Skills<ul><li>3&ndash;5 years&rsquo; experience in a clinic, medical, or high-end service reception role</li><li>Previous senior or supervisory experience preferred</li><li>Strong communication skills with a calm, professional demeanor</li><li>High attention to detail with the ability to multitask in a fast-paced environment</li><li>Proficiency in clinic management software and MS Office</li><li>Excellent problem-solving and conflict-resolution skills</li></ul>Personal Attributes<ul><li>Polished, patient-focused, and discreet</li><li>Proactive, organized, and dependable</li><li>Natural leader with a service-driven mindset</li><li>Able to remain composed under pressure</li></ul>Apply now by sending your resume. Join us in making a difference in the world of beauty and wellness!Job Types: Full-time, PermanentExperience:<ul><li>Skincare: 4 years (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>License/Certification:<ul><li>DHA or DOH Lisence (Required)</li></ul>

Senior Clinic Receptionist

Explore 585+ Clinic manager in The Division Of Engineering Dr Rafael Yong Ak Song Jobs In Abu Dhabi this December. Find roles across top companies and apply now to boost your career.

585 clinic manager jobs IN The Division Of Engineering Dr Rafael Yong Ak Song Jobs In Abu Dhabi

Clinic Manager

Clinic Manager

Clinic Manager (Aesthetic Clinic)

Beauty Clinic - Admin Manager

GP doctor

Business Development Manager

Senior Clinic Receptionist