customer services specialist Jobs in Karachi

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application engineer

clinical application specialist

MEDEQUIPS

Job Responsibilities:<ul><li>Deliver product demonstrations, applications training and ongoing clinical support to healthcare professionals.</li><li>Assist users in optimizing image quality, workflow, and application-specific protocols.</li><li>Assist users in configuring and customizing system settings based on clinical needs.</li><li>Support troubleshooting and resolve application-related issues in coordination with the service team.</li><li>Stay updated on the latest technology advancements and share knowledge with customers.</li><li>Collaborate with the sales and service teams during product presentations and clinical evaluations.</li><li>Provide feedback from customers to product and R&amp;D teams for continuous improvement.</li><li>Assist in clinical workshops, seminars, and conferences.</li><li>Stay updated on the latest ultrasound technology advancements.</li></ul>Requirements:<ul><li>Bachelor's in Science or in Medical Imaging Technology</li><li>3-4 years experience in relevant field</li><li>Strong communication and presentation skills</li></ul>Job Type: Full-timePay: From Rs70,000.00 per monthWork Location: In person

Clinical Application Specialist

Mac Care

Job descriptionPosition SummaryThe Clinical Triage Specialist is a healthcare professional responsible for assessing patient needs based on the severity of their condition, ensuring timely and appropriate medical attention. This role is critical within our U.S. healthcare network.Joining as a Clinical Triage Specialist offers a dynamic career path with growth opportunities. The next step could lead to a role as a Clinical Research and Medical Diagnosis Specialist, where you will learn how to assess patient charts and identify gaps.Alternatively, progression to a Master Trainer in Clinical Triage is possible, allowing you to design and upgrade curriculum with U.S. healthcare professionals and mentor other specialists.Additional opportunities include roles in Value-Based Care (VBC) and Medical Scribe Services (MSO), directly engaging with U.S. healthcare providers. These roles enhance your understanding of ICD coding and best practices in U.S. healthcare. Training opportunities, including company-paid international travel to Dubai and the U.S., facilitate access to global healthcare networks and professional development. Long-term commitment is rewarded with continuous learning opportunities, paid courses, certifications, and comprehensive training in EMR systems, patient protocols, and night-time care guidelines. You will also have access to mentorship programs with experienced professionals.Key Roles and ResponsibilitiesTriage Decision-Making<ul><li>Utilize standardized triage algorithms and protocols to assess patient status.</li><li>Assess the severity and urgency of U.S. patients' conditions.</li><li>Prioritize patients based on clinical judgment and triage criteria.</li><li>Escalate patient conditions to relevant stakeholders as needed.</li></ul>Patient Assessment<ul><li>Conduct thorough reviews of medical histories before scheduling calls.</li><li>Identify patient concerns, symptoms, and chief complaints.</li><li>Review doctor&rsquo;s notes, lab results, and medical imaging.</li></ul>Communication<ul><li>Collaborate with U.S. healthcare teams, including physicians and nurses.</li><li>Communicate effectively with patients, families, and caregivers.</li><li>Ensure clear handoffs and transitions.</li><li>Display compassion in patient interactions, understanding the importance of patient relationships.</li></ul>Protocols, Guidelines, and Compliance<ul><li>Ensure compliance with regulatory requirements and accreditation standards.</li><li>Maintain patient confidentiality and data security in line with HIPAA guidelines.</li><li>Adhere to ethical and professional standards.</li></ul>Documentation<ul><li>Document patient assessments meticulously.</li><li>Record triage decisions, actions, and outcomes.</li><li>Maintain accurate and up-to-date medical records.</li></ul>Required Skills and Qualifications<ul><li>Education: MBBS with a completed one-year internship (including six months in medicine, preferred).</li><li>Experience: Previous experience in community clinics is advantageous.</li><li>Language Skills: Proficient in English, with excellent oral and written communication skills.</li><li>Background Check: Clean criminal record.</li><li>IT Skills: Proficient in MS Office.</li></ul>Location: DHA Phase 6 (On-site)Work Schedule: Monday to Friday, 07 PM &ndash; 04 AM (Night Shift)Type: Full-timeCompany Benefits:&gt; Door-to-door transportation available free of cost.&gt; Medical &amp; Utility benefit&gt; Provident Fund facility&gt; Performance-based monthly bonusesJob Type: Full-timeWork Location: In person

Clinical Triage Specialist

ZMT Primary Healthcare Network

About ZMT ClinicZMT Primary Healthcare Network is a not-for-profit healthcare initiative committed to providing quality primary care to underserved communities across Karachi. Our mission is to bridge healthcare gaps by delivering compassionate, professional medical services in a safe and supportive environment.Position OverviewZMT Clinic is seeking a Female Nurse &ndash; Daycare (Clinical Practice) to join our growing healthcare team. The ideal candidate will be a skilled and empathetic nursing professional responsible for delivering direct patient care, supporting daycare clinical procedures, and maintaining high standards of nursing practice. The role offers an excellent opportunity to gain hands-on clinical experience while contributing to ZMT&rsquo;s mission of community-focused healthcare.Key Responsibilities<ul><li>Provide quality nursing care to patients in the daycare unit under the supervision of senior nursing staff and physicians.</li><li>Assist in wound care, dressing changes, IV cannulation, and injectable therapies.</li><li>Perform phlebotomy and collect specimens (e.g., blood, urine) for laboratory testing.</li><li>Monitor and document patient vital signs and clinical status, promptly reporting any changes to the provider.</li><li>Prepare and maintain treatment areas, ensuring adherence to infection control and safety protocols.</li><li>Support patient assessments and assist in minor clinical procedures.</li><li>Educate patients and families on care instructions, discharge plans, and home-based treatment.</li><li>Maintain accurate and timely patient records and documentation.</li><li>Collaborate with other healthcare professionals and support staff to ensure smooth patient flow and coordinated care.</li><li>Uphold ZMT&rsquo;s standards of compassionate, patient-centered service delivery.</li><li>Perform additional duties as assigned to support clinic operations.</li></ul>Qualifications<ul><li>Education: Diploma or Degree in Nursing with valid Pakistan Nursing Council (PNC) registration.</li><li>Experience: 1&ndash;3 years of clinical nursing experience, preferably in a daycare, outpatient, or primary care setting.</li><li>Age: Up to 35 years.</li></ul>Key Competencies<ul><li>Strong clinical skills in basic nursing procedures, wound care, and phlebotomy.</li><li>Excellent communication and teamwork abilities.</li><li>Commitment to patient safety, dignity, and confidentiality.</li><li>Attention to detail in documentation and patient monitoring.</li><li>Compassionate and service-oriented approach to patient care.</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Which area are you currently residing?</li></ul>Work Location: In person

Female Staff Nurse (CMW/LHV/RN/CN)

Minerva Research Solutions

<div>
 
 JOB DESCRIPTION:
 
 
 
 Minerva Research Solutions is a clinical trial management service provider. We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle.
 
 
 Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines &amp; real-time solutions. Our clinical trial support services &amp; consultations are tailored to foster your product and requirements.
 
 
 We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process.
 
 
 Minerva Research Solution is looking for dynamic individuals with a passion for ensuring the highest standards in clinical trial data quality assurance. As a key player in our team, you will play a crucial role in maintaining the integrity and accuracy of clinical trial data.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 Perform comprehensive data-driven Quality Monitoring activities to ensure compliance with regulatory requirements and SOPs, and to ensure a continued state of inspection readiness
 </li>
 <li>
 Ensure data is recorded under sponsor protocol, GCP guidelines, industry guidelines, and agency regulations
 </li>
 <li>
 Perform quality control checks; identify and track source documentation errors and non-conformances with requirements
 </li>
 <li>
 Provide ongoing compliance support including but not limited to:
 </li>
 <li>
 Preparing periodic clinical trial quality reports for assigned programs and assessing these reports with applicable clinical team members to identify areas of risk. Collaborates with applicable team members to develop risk mitigation plans
 </li>
 <li>
 Collaborating with the Clinical Team to share audit/inspection observations for lessons learned across protocol, and/or program, and working with appropriate groups to implement Corrective Action Plans (CAPAs)
 </li>
 <li>
 Performs quality reviews of key documents developed for use in clinical trials and in preparation for submission to regulatory health authorities
 </li>
 <li>
 Assist in preparing for all Sponsor and FDA audits
 </li>
 <li>
 Assist in conducting internal audits to review key processes
 </li>
 <li>
 Provide appropriate support to assigned cross-functional workgroups
 </li>
 <li>
 Establishes effective partnerships with internal staff to facilitate the timely identification and resolution of compliance and quality matters and other opportunities for quality process improvement
 </li>
 <li>
 Query resolution and data entry and questionnaire preparation regarding the respective studies
 </li>
 <li>
 Other related Quality Assurance projects as assigned
 </li>
 <li>
 The QA Associate will report to the Quality Assurance Lead
 
 
 </li>
 </ul>
 
 Knowledge, Education, and Experience:
 
 
 
 <ul>
 <li>
 Qualified Profession with strong medical background (Pharm-D, MBBS, BDS etc) with a keen interest in Clinical Research are strongly encouraged to apply
 </li>
 <li>
 In-depth knowledge of FDA, GCP, ICH, and other state and federal agency guidelines for the conduct of clinical trials
 </li>
 <li>
 Knowledge of IRB requirements
 </li>
 <li>
 1+ years in work related to Quality Control / Quality Assurance area in clinical research will preferred.
 </li>
 <li>
 Experience including external clinical/regulatory and document auditing will be a plus
 
 
 </li>
 </ul>
 
 Skills and Abilities:
 
 
 
 <ul>
 <li>
 Good communication skills (interpersonal, written, verbal)
 </li>
 <li>
 Strong attention to detail and good time management skills
 </li>
 <li>
 Flexible attitude concerning work assignments
 </li>
 <li>
 Ability to manage multiple and varied tasks in a fast-moving environment
 </li>
 <li>
 Ability to interact professionally at all levels within the organization
 </li>
 <li>
 Knowledge of the HIPAA Privacy Act and its application to clinical research
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Competitive salary and performance-based bonuses
 </li>
 <li>
 Medical health insurance coverage
 </li>
 <li>
 Employees Old-age benefits coverage
 </li>
 <li>
 Flexible work hours and remote work options
 </li>
 <li>
 Professional learning and development support
 </li>
 <li>
 Generous vacation and paid time off
 </li>
 <li>
 Employee assistance programs for mental health
 </li>
 <li>
 Company-sponsored events and team-building activities
 </li>
 <li>
 Diverse, professional, and inclusive work environment
 </li>
 <li>
 Opportunities for career growth
 </li>
 <li>
 Cutting-edge technology and tools
 </li>
 <li>
 Family-friendly policies, including parental leave
 </li>
 <li>
 Commuter benefits or transportation assistance
 </li>
 <li>
 Social responsibility and community involvement programs
 
 
 </li>
 </ul>
 
 Openings:
 
 
 
 04 positions
 
 
 Full-time
 
 
 On-site job
 
 
 
 Work Schedule Timings:
 
 
 
 Monday to Friday
 
 
 Evening Shift (07 PM to 03 AM)
 
 
 (transport facility provided for female staff only and allowance for male employees, additional night shift allowance)
 
 
 Powered by JazzHR
 
 
 64zzPpFqpi
</div>

Clinical Trials Quality Assurance Associate (Night)

<div>JOB DESCRIPTION: 
 
Minerva Research Solutions is a clinical trial management service provider. We aim to transform the landscape of healthcare and research with our quality clinical services. We support the biotech, medical, and pharma industries through all phases of the clinical trial lifecycle.
Our services include Data Operation, Recruitment Services, and Regulatory. Our goal is to speed up the lifecycle of novel therapies through streamlined processes, stringent timelines &amp; real-time solutions. Our clinical trial support services &amp; consultations are tailored to foster your product and requirements. 
 
We aim to deliver high-quality data and solutions to make your clinical trials a success. We follow stringent FDA and GCP regulations throughout all phases of the clinical trial process. 
 
Minerva Research Solution is looking for dynamic individuals with a passion for ensuring the highest standards in clinical trial data quality assurance. As a key player in our team, you will play a crucial role in maintaining the integrity and accuracy of clinical trial data.
Responsibilities:<ul><li>
Perform comprehensive data-driven Quality Monitoring activities to ensure compliance with regulatory requirements and SOPs, and to ensure a continued state of inspection readiness.</li><li>
Ensure data is recorded under sponsor protocol, GCP guidelines, industry guidelines, and agency regulations.</li><li>
Perform quality control checks; identify and track source documentation errors and non-conformances with requirements.</li><li>
Provide ongoing compliance support including but not limited to:</li><li>
Preparing periodic clinical trial quality reports for assigned programs and assessing these reports with applicable clinical team members to identify areas of risk. Collaborates with applicable team members to develop risk mitigation plans.</li><li>
Collaborating with the Clinical Team to share audit/inspection observations for lessons learned across protocol, and/or program, and working with appropriate groups to implement Corrective Action Plans (CAPAs).</li><li>
Performs quality reviews of key documents developed for use in clinical trials and in preparation for submission to regulatory health authorities.</li><li>
Assist in preparing for all Sponsor and FDA audits.</li><li>
Assist in conducting internal audits to review key processes.</li><li>
Provide appropriate support to assigned cross-functional workgroups.</li><li>
Establishes effective partnerships with internal staff to facilitate the timely identification and resolution of compliance and quality matters and other opportunities for quality process improvement.</li><li>
Query resolution and data entry and questionnaire preparation regarding the respective studies.</li><li>
Other related Quality Assurance projects as assigned.</li><li>
The QA Associate will report to the Quality Assurance Lead</li></ul>
Knowledge, Education, and Experience:<ul><li>
Qualified Profession with strong medical background (Pharm-D, MBBS, BDS etc) with a keen interest in Clinical Research are strongly encouraged to apply.</li><li>
In-depth knowledge of FDA, GCP, ICH, and other state and federal agency guidelines for the conduct of clinical trials.</li><li>
Knowledge of IRB requirements.</li><li>
1+ years in work related to Quality Control / Quality Assurance area in clinical research will preferred..</li><li>
Experience including external clinical/regulatory and document auditing will be a plus</li></ul>
Skills and Abilities:<ul><li>
Good communication skills (interpersonal, written, verbal)</li><li>
Strong attention to detail and good time management skills</li><li>
Flexible attitude concerning work assignments</li><li>
Ability to manage multiple and varied tasks in a fast-moving environment</li><li>
Ability to interact professionally at all levels within the organization.</li><li>
Knowledge of the HIPAA Privacy Act and its application to clinical research.</li></ul>
Benefits:<ul><li>
Competitive salary and performance-based bonuses.</li><li>
Medical health insurance coverage.</li><li>
Employees Old-age benefits coverage.</li><li>
Flexible work hours and remote work options.</li><li>
Professional learning and development support.</li><li>
Generous vacation and paid time off.</li><li>
Employee assistance programs for mental health.</li><li>
Company-sponsored events and team-building activities.</li><li>
Diverse, professional, and inclusive work environment.</li><li>
Opportunities for career growth.</li><li>
Cutting-edge technology and tools.</li><li>
Family-friendly policies, including parental leave.</li><li>
Commuter benefits or transportation assistance.</li><li>
Social responsibility and community involvement programs.</li></ul>
Openings:
04 positions 
Full-time 
On-site job 
 
Work Schedule Timings: 
Monday to Friday 
Evening Shift (07 PM to 03 AM) 
(transport facility provided for female staff only and allowance for male employees, additional night shift allowance)
64zzPpFqpi</div>

Sispn Technology

We're Hiring &ndash; HR SpecialistLooking for a challenging HR leadership role in a fast-paced environment? We&rsquo;re hiring a skilled HR Specialist to take full ownership of recruitment, onboarding, performance management, and HR compliance.Key Responsibilities:<ul><li>Lead end-to-end recruitment across departments</li><li>Manage onboarding, orientation &amp; employee integration</li><li>Maintain HR operations: records, leaves, payroll support</li><li>Drive performance management (KPIs, evaluations, action plans)</li><li>Foster employee engagement &amp; resolve grievances</li><li>Enforce HR policies &amp; ensure compliance with labor laws</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s/Master&rsquo;s in HR or Business Administration</li><li>2&ndash;4 years of HR experience (IT sector preferred)</li><li>Excellent communication &amp; problem-solving skills</li><li>Tech-savvy &ndash; familiar with digital hiring platforms (LinkedIn, Rozee, etc.)</li></ul>Success KPIs:<ul><li>Reduced time-to-hire</li><li>Strong employee retention</li><li>Timely evaluations &amp; documentation compliance</li><li>Fewer repeated HR issues</li></ul>Shift: 06:00 PM &ndash; 02:00 AM (Mon&ndash;Fri)Job Type: Full-timeWork Location: In personJob Type: Full-timeApplication Question(s):<ul><li>Expected salary</li><li>Current salary</li></ul>Experience:<ul><li>Human Resources Management: 3 years (Preferred)</li><li>IT/Software House Recruitment: 3 years (Preferred)</li></ul>Work Location: In person

HR Lead

We're Hiring &ndash; HR Specialist (Night Shift)Looking for a challenging HR leadership role in a fast-paced environment? We&rsquo;re hiring a skilled HR Specialist to take full ownership of recruitment, onboarding, performance management, and HR compliance.Key Responsibilities:<ul><li>Lead end-to-end recruitment across departments</li><li>Manage onboarding, orientation &amp; employee integration</li><li>Maintain HR operations: records, leaves, payroll support</li><li>Drive performance management (KPIs, evaluations, action plans)</li><li>Foster employee engagement &amp; resolve grievances</li><li>Enforce HR policies &amp; ensure compliance with labor laws</li></ul>Required Qualifications:<ul><li>Bachelor&rsquo;s/Master&rsquo;s in HR or Business Administration</li><li>2&ndash;4 years of HR experience (IT sector preferred)</li><li>Excellent communication &amp; problem-solving skills</li><li>Tech-savvy &ndash; familiar with digital hiring platforms (LinkedIn, Rozee, etc.)</li></ul>Success KPIs:<ul><li>Reduced time-to-hire</li><li>Strong employee retention</li><li>Timely evaluations &amp; documentation compliance</li><li>Fewer repeated HR issues</li></ul>Salary: PKR 80,000 &ndash; 100,000 (Or as per experience)Shift: 06:00 PM &ndash; 02:00 AM (Mon&ndash;Fri)Job Type: Full-timeWork Location: In personJob Type: Full-timePay: From Rs80,000.00 per monthApplication Question(s):<ul><li>Expected salary</li><li>Current salary</li></ul>Experience:<ul><li>Human Resources Management: 3 years (Preferred)</li><li>IT/Software House Recruitment: 3 years (Preferred)</li></ul>Work Location: In person

HR Manager

Explore 1044+ Clinical application specialist in Karachi this December. Find roles across top companies and apply now to boost your career.

1044 clinical application specialist jobs IN Karachi

Clinical Application Specialist

Clinical Triage Specialist

Female Staff Nurse (CMW/LHV/RN/CN)

Clinical Trials Quality Assurance Associate (Night)

Clinical Trials Quality Assurance Associate (Night)

HR Lead

HR Manager