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customer success manager (retail ai)

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cloud solution architect

Oredata Yazılım Anonim Şirketi

<div><p>OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.</p><p>
Read more: https://medium.com/@oredata-engineering</p><p>
Apply and be part of our exciting journey!</p><p>
The Cloud Solution Architect is responsible for designing, building, and evolving the organization&rsquo;s cloud infrastructure, primarily on the Microsoft Azure platform. Experience with additional cloud providers such as AWS or Google Cloud Platform is considered an advantage.</p><p>
This role focuses on creating secure, scalable, resilient, and cost-efficient cloud environments by leveraging Azure Well-Architected Framework guidelines and Landing Zone architectures. The architect is expected to work across all core cloud pillars including compute, networking, storage, governance, and security.</p><p><b>
Key Responsibilities:</b></p><p>
Design and architect Azure‑based platforms and hybrid cloud environments, covering compute, storage, networking, governance, and secure workload placement across private and public cloud components.</p><p>
Execute migration strategies such as lift‑and‑shift, re‑architecting, and end‑to‑end modernization.</p><p><b>
Qualifications:</b></p><p>
10&ndash;15 years of experience in roles such as System Administration, Cloud Platform Engineering, or Cloud Architecture.
</p><p>Strong knowledge of Azure Compute Services, including: Azure App Services, Virtual Machines, VM Scale Sets
</p><p>Proven experience with Azure Management and Governance capabilities, such as:
</p><ul><li>Azure Advisor
</li><li>Azure Backup
</li><li>Azure Policy
</li><li>Resource Tagging
</li><li>Cost Management tools (Savings Plans, CRG, etc.)
</li></ul><p>Advanced expertise in Azure networking services, including:
</p><ul><li>Hybrid connectivity architectures
</li><li>Virtual WAN
</li><li>Virtual Networks and Subnets
</li><li>Site-to-Site VPN Gateways
</li><li>ExpressRoute
</li><li>Azure Load Balancer
</li><li>Application Gateway
</li><li>Private Link
</li><li>Traffic Manager
</li></ul><p>Strong experience with Azure storage services, including:
</p><ul><li>Azure Disk Storage
</li><li>Azure Blob Storage
</li><li>Azure Files
</li></ul><p>Hands-on experience with cloud migration tools, such as:
</p><ul><li>Azure Site Recovery (ASR)
</li><li>Azure Migrate
</li><li>or other third-party migration platforms
</li></ul><p>Practical knowledge of Infrastructure-as-Code (IaC) tools including:
</p><ul><li>ARM templates
</li><li>Terraform
</li></ul><p>Ability to design and maintain high availability and disaster recovery architectures, aligned with defined RTO/RPO requirements.
</p><p>Experience implementing security and compliance controls aligned with ISO 27001 standards and CIS Benchmarks (Level 1&ndash;2), including audit evidence preparation and remediation management.
</p><p>Familiarity with monitoring and observability tools used in hybrid-cloud infrastructures.
</p><p>Strong capability in technical documentation, including architecture diagrams, topology documentation, configuration standards, and operational procedures.</p><p></p><p><b>
Get to know us</b></p><p>
If you want to know more about us and what we do, then visit our website: www.oredata.com</p><p><b>
Why Oredata?</b></p><ul><li>
Remote working and flexible time off</li><li>
Open communication, flexibility and start-up spirit</li><li>
Learning &amp; Development opportunities for both personal and professional growth</li><li>
Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)</li><li>
Access to Online Training Platforms (Udemy, Pluralsight, A Cloud Guru, Coursera, etc.)</li><li>
Dynamic work ecosystem where you can take initiative and responsibility</li><li>
Opportunity to work on international projects</li><li>
Private Health Insurance</li><li>
Birthday Leave Policy</li></ul><p></p><p><b>
Kişisel verileriniz işe alım s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amacıyla veri sorumlusu sıfatıyla şirketimiz Oredata Yazılım A.Ş. tarafından işlenecektir.</b> Kişisel verilerinizin işlenmesi ve haklarınızla ilgili detaylı bilgiye https://oredata.com/personal-data-protection-policy/ bağlantısı &uuml;zerinden ulaşabilirsiniz.</p></div><p></p>

Cloud Solution Architect

Commencis

<div><div>We are looking for a highly motivated and experienced <b>Lead Backend Engineer</b> to join our team.</div>
<div></div>
<div><b>Lead Backend Engineer</b> is responsible for designing, developing, and maintaining scalable backend systems that power our products and services. In this role, you will translate business and product requirements into robust technical solutions, ensuring high performance, reliability, and security across backend services.</div>
<div></div>
<div>As a technical leader, you will collaborate closely with cross-functional teams including frontend developers, DevOps engineers, product managers, and solution architects to design and implement efficient, scalable, and maintainable backend architectures.</div>
<div></div>
<div><b>If you are curious by nature, adaptive, collaborative, and always one step ahead, then join us and be a Commencer!</b></div>
<h3 class="jobSectionHeader"><b>Responsibilities
</b></h3><ul><li>Design, implement, and operate cloud-native AI/ML services that are secure, reliable, and cost-efficient ensuring that they meet the business objectives and adhere to service level agreements (SLA).</li>
<li>Deploy and maintainAI applications on cloud- architecture.</li>
<li>Build retrieval-augmented generation (RAG) stacks: embeddings, vector stores, chunking, and evaluation.</li>
<li>Create MLOps foundations: experiment tracking, model registry, CI/CD for data &amp; models, and Infrastructure-as-Code.
</li><li>Investigate new techniques, tools, and methods that might increase efficiency among engineering &amp; technology and cloud teams, as well as leading execution processes of topics evaluated &amp; planned for roll-out.</li>
<li>Collaborate with other technical leaders and business stakeholders to align all constraints and come up with solutions regarding project/product/initiative outputs.</li>
<li>Be accountable for the reliability and security of cloud infrastructure and services.</li>
<li>Provide visibility of performance, cost, and the security of cloud infrastructure and services.</li>
<li>Drive continuous improvement, continuous delivery, and lean practices within the cloud team.</li>
<li>Keep up to date on modern technologies and trends and advocate for their inclusion within products when it makes sense.</li>
<li>Identify emerging technology solutions that reduce costs, increase efficiencies, enhance capabilities, reduce risk and improve security.</li>
<li>Ensure that all cloud technology applications create a positive customer experience.</li>
</ul><h3 class="jobSectionHeader"><b>Qualifications
</b></h3><ul><li>BS/MS degree in Computer Science, Engineering or a related subject.
</li><li>Proven hands-on software engineering experience.
</li><li>Strong experience in Java development.
</li><li>Strong experience with Spring Framework, preferably Spring Boot.
</li><li>Hands-on experience in designing and developing enterprise-grade backend applications.
</li><li>Solid understanding of microservice architecture and distributed systems.
</li><li>Experience with event-driven architecture and asynchronous integration patterns.
</li><li>Strong knowledge of scalable, resilient and high-availability system design.
</li><li>Solid understanding of object-oriented analysis and design using common design patterns.
</li><li>Experience with RESTful APIs and backend integration patterns.
</li><li>Experience leading highly skilled software engineers and supporting team growth.
</li><li>Ability to coordinate effectively across multiple teams and stakeholders.
</li><li>Strong communication skills in English, both written and spoken.
</li><li>Team Lead and Agile Scrum experience is a strong plus.
</li>
</ul><div></div><h3 class="jobSectionHeader"><b>Preferred Qualifications
</b></h3><ul><li>Experience with containerized environments and CI/CD pipelines.
</li><li>Experience with monitoring, logging and observability tools in distributed systems.
</li><li>Familiarity with cloud-native architectures and modern backend infrastructure.
</li><li>Experience in performance optimization, system reliability and production support.
</li></ul><div><b>Why Commencis?</b></div>
<div></div>
<div>We want people to thrive at Commencis. Here&rsquo;s what Commencers like about working here:</div>
<div></div>
<div><b>Competitive Compensation &amp; Benefits:</b> We offer a competitive salary, private health insurance, pension and retirement plans through a company-backed pension system, meal card, commute compensation, work-from-home support, and a paid birthday off.</div>
<div></div>
<div><b>Happier Weekdays:</b> We offer flexible working hours, including a remote working option. Enjoy online events, guest speakers, office refreshments, a meeting-light culture, and many more perks to enhance your weekdays.</div>
<div></div>
<div><b>Never Stop Learning:</b> We support learning and development programs for almost anything. Additionally, we provide access to leading online e-learning platforms like Udemy and various libraries.</div>
<div></div>
<div><b>Community &amp; Socials:</b> We are a tight-knit community that loves gathering together. Our social activities include happy hours, workshops, a New Year party, breakfast &amp; lunch get-togethers, movie nights, and our Summer Festival.</div>
<div></div>
<div><b>Open Culture:</b> We maintain a flat organizational structure with a culture of direct and open communication. We value Commencers&rsquo; voices and address any suggestions and questions you may have.</div><br>
<div></div>
<div></div>
<div><b>About Commencis</b></div>
<div></div>
<div>Join us in paving the way for a thriving digital society!</div>
<div></div>
<div>Commencis has more than two decades of expertise in the world of experience design, software engineering and cloud technologies. Our products and solutions are used by leading brands in financial services, insurance, airlines and retail in more than 20 countries.</div>
<div></div>
<div>We help our clients around the globe to commence their next evolution and pave the way for a thriving digital society. We love discovering what&rsquo;s next. We value collaboration, curiosity, and an open mindset at work.</div>
<div></div>
<div>If you share the same passion with our fellow Commencers, then let us unleash your world-class potential!</div>
<div></div>
<div><b>We will process your personal data as part of our recruitment procedures. To find out more, please consult our </b><b>Candidate Privacy Notices</b><b>.</b></div>
<p>
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</p></div>

Lead Backend Engineer

Arista Networks

<div><b>Company Description</b><p><br>
Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. What sets us apart is our relentless pursuit of innovation. We leverage the latest advancements in cloud computing, artificial intelligence, and software-defined networking to provide our clients with a competitive edge in an increasingly interconnected world. Our solutions are designed to not only meet the current demands of the digital landscape but to also anticipate and adapt to future challenges.</p><p>
At Arista we value the diversity of thought and perspectives that each employee brings to the table. We believe that fostering an inclusive environment, where individuals from various backgrounds and experiences feel welcome, is essential for driving creativity and innovation.</p><p>
Our commitment to excellence has earned us several prestigious awards, such as Best Engineering Team, Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest standards of quality and performance in everything we do.</p><b><br>
Job Description</b><p><b><br>
Who You'll Work With</b></p><p>
As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista&rsquo;s technical resources to achieve your customer&rsquo;s business outcome. You&rsquo;ll partner with some of the most skilled Customer Engineers in the industry in addition to Professional Services and our Executive teams to help them understand how to execute on your customer&rsquo;s behalf. Our sales teams have a culture of team success, where you&rsquo;ll collaborate and be supported by like minded sales professionals.</p><p>
This role will be employed as contractor on a B2B basis.</p><p><b>
What You'll Do</b></p><ul><li>
The Major Account Manager will bring with you deep experience of working with Enterprise customers in T&uuml;rkiye.</li><li>
You will identify, develop and close sales opportunities across the Arista product portfolio including Data Centre and Campus Networking platforms including our Cloud based WI-FI and POE switches. In addition, the product portfolio includes the Arista Routing Platform, Cloud Vision (network automation &amp; telemetry), and our DMF Fabric Monitoring, NDR, Endpoint and AI-driven Network Identity Management solutions.</li><li>
Your remit will be to win and grow both new and existing business across a portfolio of accounts. Experience can come from a number of verticals including: Transportation, Energy, Pharmaceutical or Manufacturing.</li><li>
Establishing productive, professional relationships with key personnel in assigned agencies</li><li>
Creating and executing targeted account plans in concert with partner managers and sales engineering team.</li><li>
Establish customer demand through pre-engagement planning, research, and solution alignment to mission.</li><li>
Manage and align year 1 to year 3 business priorities across a named account territory.</li><li>
Create a marketing plan aligned with named accounts and territory.</li></ul><p><b>
LI-ES1</b></p><b><br>
Qualifications</b><p><br>
You are a driven sales leader with a proven track record of pursuing and closing large big bet deals within large enterprise organizations. You will posses:</p><ul><li>
This role will be employed as contractor on a B2B basis.</li><li>
A minimum of 10 years of Sales experience with a focus on developing Enterprise accounts in T&uuml;rkiye.</li><li>
Working knowledge of selling networking equipment (Router, Switch, SDN, SD-WAN, Campus Networks, Network Virtualization, NFV,), data center, and/or network automation solutions are prerequisites.</li><li>
Bachelor Degree (BA/BS,CS,BBA) or equivalent. MBA desirable.</li><li>
Currently resident in T&uuml;rkiye. This is a home working / field based role.</li><li>
Fluent in both Turkish and English.</li><li>
Demonstrated leadership skills to lead both internal cross functional teams within Engineering, Legal, Marketing and external partners.</li><li>
Proven navigation of End User requirements definition through the contracting and resale processes is mandatory.</li><li>
Demonstrated people skills and ability to cultivate and maintain relationships at all levels.</li><li>
Proven track record of building business plans, documenting the processes, and exceeding sales targets.</li><li>
Travel to our customers and regional partners within the territory.</li></ul></div>

Major Account Manager

Krila Consultancy

<div><p><b><i>Location:</i></b> Istanbul, Turkey (Hybrid/Field)</p><p><b><i>
Company:</i></b> Edge Signal</p><p><b><i>
Reports to:</i></b> Customer Success &amp; Operations</p><p></p><p>
Our client Edge Signal is an innovation-driven AI technology company based in Canada, providing an Edge AI platform for the world&rsquo;s largest retail groups. We don't install cameras or pull cables; we provide an intelligent &quot;Overlay&quot; that connects to existing CCTV infrastructure to generate high-value behavioral metrics.</p><p>
We are looking for a Customer Success Manager to own the end-to-end delivery of our solution. You will be the &quot;bridge&quot; between our world-class development team in Canada and the operations teams of our Tier-1 clients.</p><p></p><p><b><i>
What You Will Do</i></b></p><ul><li>Deployment Orchestration: Manage the end-to-end rollout of Edge Signal boxes across retail sites. You will coordinate logistics, verify hardware arrival, and ensure the onboarding process is seamless.</li><li>Technical Liaison: Act as the primary technical point of contact for client IT and Network departments. You will guide them through firewall permissions, NVR configurations, and IP address assignments.</li><li>Remote Site Auditing: Lead the remote configuration of cameras. You will assess camera angles, map RTSP streams, and determine the optimal setup for specific AI rules.</li><li>Team Leadership: Manage and mentor a junior operations team responsible for daily site health checks and basic onboarding tasks.</li><li>Process Architecture &amp; Documentation: You will own the &quot;Institutional Memory&quot; of our operations. You are responsible for clearly defining, documenting, and maintaining all onboarding and regular site-check procedures. Your goal is to ensure that information belongs to the organization, not a person, making our expansion &quot;anti-fragile&quot; and independent of any single individual.</li><li>Tooling &amp; Automation Strategy: You will identify manual friction points in the daily operations of your team and work directly with the development team to request and define the internal tools needed to automate health checks and simplify the management of 700+ sites.</li><li>Customer Success &amp; Reporting: Join weekly/bi-weekly client calls to report on site health, identify &quot;data gaps&quot; due to camera positioning, and translate AI snapshots into actionable operational insights.</li><li>Bug Triage: Act as the first filter for technical issues, determining if a problem is a site-specific issue or a software bug requiring escalation.</li></ul><p></p><ul><li><br>
The Technical Diplomat: You can speak &quot;Networking&quot; with a firewall admin and &quot;Business Value&quot; with a Store Manager in the same hour.</li><li>Process-Obsessed Architect: You believe that if a process isn't documented, it doesn't exist. You take pride in improving systems over time so that the organization &quot;learns&quot; from every deployment and remains efficient even during personnel transitions.</li><li>Efficiency Advocate: You are not content with manual labor. You are constantly looking for ways to use technology to reduce the workload on your team, acting as a bridge between operational pain and engineering solutions.</li><li>Problem Solver: When a camera view is blocked or a port is closed, you don't just report the problem&mdash;you propose the fix.</li></ul><p>
Requirements</p><ul><li>Experience: 6&ndash;10 years in B2B Technical Operations, IT Project Management, or System Integration.</li><li>Background: Proven experience managing multi-site technology rollouts (Retail Tech, Security Systems, or Telco Infrastructure).</li><li>Technical Literacy: Comfortable with Networking basics (DHCP, Static IPs, Firewall rules) and Video infrastructure (NVRs, RTSP, IP Cameras).</li><li>Communication: Native Turkish and fluent English (to collaborate with our Canadian HQ and international customers).</li></ul><p></p><p>
Why Edge Signal?</p><p>
You will join a &quot;kick-ass&quot; development team at the most exciting stage of a startup. You will have a direct impact on the organizational structure and the way we scale our AI to thousands of stores globally.</p></div><p></p>

Customer Success Manager (Retail AI)

Hewlett Packard Enterprise | HPE

<div>Global Technical Support Engineer<p><br>
</p>This role has been designed as &lsquo;Hybrid&rsquo; with an expectation that you will work on average 2 days per week from an HPE office.<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Who We Are:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today&rsquo;s complex world. Our culture thrives on finding new and better ways to accelerate what&rsquo;s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p><p><b>
Job Description:</b></p><p><br>
</p><p><b><i>Job Family Definition:</i></b></p><p>
Customer Solution Centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery. Technical teams focus is to solve various business systems and applications problems for customers, onsite engineering personnel and Authorized Service Providers on standard, specialized or complex systems.</p><p><b><i>
Management Level Definition:</i></b></p><p>
Applies developed subject matter knowledge to solve common and complex business issues and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.</p><p><b><i>
Responsibilities:
</i></b></p><ul><li>Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.</li><li>
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical). .</li><li>
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.</li><li>
Ability to act as a team or project leader providing direction to team activities and facilitates information validation and team decision- making process.</li><li>
Review and may resolve complex business issues.</li><li>
Excellent communication skills. Add case resolution to KMS.</li><li>
Understand and utilize Information Technology Information Libraries (ITIL).</li><li>
Represent the company in a face to face customer location visit, industry conference/trade show, vendor meeting, etc.</li><li>
Partners frequently with the Sales Pursuit team.</li></ul><p><b><i>
Education and Experience Required:
</i></b></p><ul><li>Graduated from relevant technical university programs. BA/BS or equivalent experience preferred.</li><li>
8+ years experience in relevant technologies and customer environments.</li><li>
Technical certification in HPE products</li><li>
Relevant industry qualification where applicable.</li></ul><p><b><i>
Knowledge and Skills:
</i></b></p><ul><li>Excellent verbal and written communication skills in language to be supported.</li><li>
Experience in troubleshooting in a technical environment.</li><li>
Excellent analytical and problem solving skills.</li><li>
Software and hardware knowledge of computing, storage and peripheral devices.</li><li>
Advanced proficiency with case management databases and tools.</li><li>
Superior customer service skills.</li><li>
Phone and remote support.</li><li>
Partners frequently with the Sales Pursuit team.</li><li>
Ability to solve and document solutions for usage of other technicians and customers.</li><li>
Ability to mentor new agents.</li><li>
Ability to lead resolution activities with escalated customers.</li><li>
Ability to contribute to technical action plans.</li><li>
Focus on one or more product lines (for example, proactive, reactive, storage, enterprise systems, etc.).</li><li>
HPE Storage, Compute, SAN and Hyperconverged solutions like Simplivity.</li></ul><p></p><div><div><div><div><div><div><div><p><b>
Additional Skills:</b></p></div></div></div></div></div></div></div>
Accountability, Accountability, Action Planning, Active Learning, Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more}<p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
What We Can Offer You:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Health &amp; Wellbeing</b></p><p>
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.</p><p></p><p><b>
Personal &amp; Professional Development</b></p><p>
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have &mdash; whether you want to become a knowledge expert in your field or apply your skills to another division.</p><p></p><p><b>
Unconditional Inclusion</b></p><p>
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p><b>
Let's Stay Connected:</b></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p></p>#turkey
#operations<p></p><p><b>
Job:</b></p>
Services<p><b>
Job Level:</b></p>
Specialist<p><br>
</p><p></p><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p>HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div><p><b>
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.</b></p><p><br>
</p><p>HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.</p><p><br>
</p><p><b>No Fees Notice &amp; Recruitment Fraud Disclaimer</b></p><p></p><p><i><br>
It has come to HPE&rsquo;s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.</i></p><p></p><p><i><br>
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment </i><i>agencies/vendors </i><b><i>will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. </i></b><i>The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.</i></p></div>

Global Technical Support Engineer

<div><p>OREDATA is a Digital Transformation &amp; IT Consulting firm with 10+ years of proven expertise and hundreds of successfully implemented projects across the EMEA region. When you join the OREDATA team, you'll be working hand-in-hand with experts focused on tackling digital, operational, analytical &amp; data science challenges with the greatest impact. We foster collaboration with proximity, an agile and autonomous approach and best practices and guiding principles.</p><p>
Read more: https://medium.com/@oredata-engineering</p><p>
Apply and be part of our exciting journey!</p><p></p><p><b>
Responsibilities:</b></p><ul><li>
Lead the design and architecture of scalable AI and ML solutions across cloud and on-prem environments.</li><li>
Translate business challenges into AI-based solutions, guiding presales discussions and aligning proposals with KPIs.</li><li>
Collaborate with cross-functional teams to integrate AI components into existing enterprise systems.</li><li>
Provide technical guidance to delivery teams, helping data scientists and engineers with model development, deployment, and lifecycle management</li><li>
Evaluate emerging AI technologies and tools, contributing to the company&rsquo;s AI roadmap and standards.</li><li>
Ensure compliance with data governance, security, and ethical AI principles.</li><li>
Present technical concepts to non-technical stakeholders in a clear and structured manner, especially during client engagements and presales activities.</li></ul><p></p><p><b>
Requirements:</b></p><ul><li>
Bachelor&rsquo;s or Master&rsquo;s degree in Computer Science, Artificial Intelligence, Data Science, or related field.</li><li>
7&ndash;15 years of experience in Traditional ML/Generative A</li><li>
Proven experience designing and deploying ML models in production (e.g., using TensorFlow, PyTorch, or scikit-learn).</li><li>
Strong knowledge of cloud platforms (Azure, AWS, or GCP) and MLOps frameworks (Kubeflow, MLflow, SageMaker, etc.).</li><li>
Strong data engineering skills, including SQL, data modeling, ETL/ELT processes, and experience with cloud data platforms (BigQuery, Redshift, Snowflake, etc.).</li><li>
Solid understanding of APIs, microservices, and event-driven architectures.</li><li>
Strong knowledge of LLMs, agentive AI, and vector databases is a plus</li><li>
Excellent communication and presentation skills, with the ability to work across business and technical teams and drive presales/client discussions</li><li>
Must be based in Istanbul or willing to relocate.</li></ul><p></p><p><b>
Get to know us</b></p><p>
If you want to know more about us and what we do, then visit our website: www.oredata.com</p><p><b>
Why Oredata?</b></p><ul><li>
Remote working and flexible time off</li><li>
Open communication, flexibility and start-up spirit</li><li>
Learning &amp; Development opportunities for both personal and professional growth</li><li>
Opportunity to get company paid Professional Certificates (Google Cloud Platform, Confluent Kafka, etc)</li><li>
Access to Online Training Platforms (Udemy, Pluralsight, A Cloud Guru, Coursera, etc.)</li><li>
Dynamic work ecosystem where you can take initiative and responsibility</li><li>
Opportunity to work on international projects</li><li>
Private Health Insurance</li><li>
Birthday Leave Policy</li></ul><p></p><p><b>
Kişisel verileriniz işe alım s&uuml;recinin y&uuml;r&uuml;t&uuml;lebilmesi amacıyla veri sorumlusu sıfatıyla şirketimiz Oredata Yazılım A.Ş. tarafından işlenecektir.</b> Kişisel verilerinizin işlenmesi ve haklarınızla ilgili detaylı bilgiye https://oredata.com/personal-data-protection-policy/ bağlantısı &uuml;zerinden ulaşabilirsiniz.</p></div><p></p>

AI Solution Architect

Softpos Teknoloji A.Ş.

<div><p>Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
</p><p></p><p><b>Summary of This Role</b></p><p>
Receives and responds, via telephone, email, chat or SMS to technical customer service requests, inquiries and problems. Utilizes various databases to select the best processing method and explains the solution to the client in order to resolve the inquiry. Maintains an accurate and complete record of all inquires and problems handled. Operates a personal computer, mainframe, software packages and front end programs related to the client.</p><p></p><p><b>
Job Description</b></p><ul><li>
As 2nd level support, handling customer demand (configuration level bugs, service, and information requests) which do not require code change.</li><li>
Delivering support team related work items during implementation phase of the project.</li><li>
Providing application support to customers for general and merchant related issues by remote connection or telephone.</li><li>
For customer demands which required 3rd level support, supporting the process during requirement clarification, testing/verifying and submission of the solution.</li><li>
Providing 2nd level support, for incidents on the services under responsibility of the team.</li><li>
Executing manual/scripted tests before/during and after deployments of the applications.</li><li>
Plan and prioritize work in accordance to Service Level Agreements.</li><li>
Working together with the teammates and customers to define recurring issues to classify as problem, finding root-causes and permanent solutions.</li></ul><p></p><p><b>
Necessary Skills and Experiences</b></p><ul><li>
Bachelor&rsquo;s Degree in Computer, Electrical &amp; Electronics or Industry Engineering, MIS or other relevant departments of universities</li><li>
Familiarity with software development and support processes.</li><li>
Fluent in English (written, spoken - upper intermediate).</li><li>
Familiarity Linux and/or Windows server and shell scripting languages.</li><li>
Database (Oracle, Postgre SQL, SQL Server or others) knowhow.</li><li>
Familiarity with ITSM ticketing tools (Jira or others).</li><li>
Able to work under pressure and meet deadlines.</li><li>
Team player, ability to work in a part of an Application Support Team.</li><li>
Strong analytical mindset, problem solving and strong communication skills.</li><li>
Strong responsibility and ownership attitude, customer(service) oriented mindset is a must.</li></ul><p></p><p><b>
Nice to Have:</b></p><ul><li>
Credit card and payment system knowledge is a big plus.</li><li>
ITSM knowledge, ITIL certification.</li><li>
Experience working in DevOps and Agile culture.</li><li>
Familiarity with deployment methods with CI/CD tools, experience in software configuration and release management.</li><li>
Hands-on experience on software development (Java, .NET) or shell scripting.</li><li>
Know-how in web service integration.</li><li>
Experience in working with global customers or working in a global organization.</li></ul><p></p><p>
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.</p></div><p></p>

Application Support Specialist

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