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collection and recovery officer Jobs in Lahore

collection and recovery officer

collection team lead

Motive

<div>
 
 Who We Are
 
 
 
 Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.
 
 
 Motive serves nearly 100,000 customers &ndash; from Fortune 500 enterprises to small businesses &ndash; across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.
 
 
 Visit gomotive.com to learn more.
 
 
 
 About The Role
 
 
 
 As a
 
 Team Lead &ndash; Collections
 
 , you will oversee the daily operations of the collections team, ensuring productivity, compliance, and timely resolution of cases. You will lead daily check-ins, monitor performance metrics, support new hires, resolve escalations, and provide coaching and feedback to team members. This role requires strong leadership, analytical ability, and process knowledge to drive collection effectiveness and continuous improvement.
 
 
 
 What You&rsquo;ll Do
 
 
 
 
 Daily Meetings
 
 
 
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 Conduct a 15-minute daily kickoff to review previous day&rsquo;s productivity, address issues, and share process updates.
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 Ensure attendance of all team members.
 
 
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 </ul>
 
 Monitoring KPIs &amp; Team Performance
 
 
 
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 Monitor KPIs and productivity daily.
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 Ensure chats/emails are replied to before 7 PM and pending cases are resolved.
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 Maintain KPI &amp; SLA hygiene.
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 Manage breaks, ensure proper account management, and conduct biweekly 1:1 feedback sessions.
 
 
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 </ul>
 
 Training &amp; Buddy Program
 
 
 
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 Support new hires through buddy program.
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 Assign shadowing with top team players, provide mentoring, feedback, and update SOPs.
 
 
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 </ul>
 
 Escalation Handling
 
 
 
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 Resolve cross-departmental escalations with POCs.
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 Define resolution paths for prolonged issues.
 
 
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 </ul>
 
 Portfolio Analysis &amp; Reporting
 
 
 
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 Monitor all queues (emails, cases, spreadsheets).
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 Weekly analysis of individual portfolios; prioritize high-priority and aged cases.
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 Use SFDC &amp; Zuora for reporting (Aging, Payment, Customized).
 
 
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 </ul>
 
 Adhoc Audits
 
 
 
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 Audit calls, cases, emails for accuracy, professionalism, and compliance.
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 Track audits via G-sheet; address errors and send email feedback.
 
 
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 </ul>
 
 Resource Management
 
 
 
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 Assign backups during leave/attrition; distribute pending cases.
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 Support low performers with coaching/PIP if needed.
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 Align team processes, assign weekend shifts, ensure lead availability.
 
 
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 </ul>
 
 Team Meetings &amp; OT
 
 
 
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 Conduct monthly onsite team meetings &amp; coaching sessions.
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 Allocate OT tasks/hours (manager-approved) and track records.
 
 
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 </ul>
 
 Communication &amp; Leadership
 
 
 
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 Maintain clear communication with team &amp; management.
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 Ensure availability during office hours; escalate issues upward as needed.
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 Guide team with expert knowledge of SOPs and processes.
 
 
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 </ul>
 
 Payment Failure Function
 
 
 
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 Expert knowledge of SOPs, unified processes, and case journeys.
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 Analyze daily payment processing, operational cases, and rep stats.
 </li>
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 Review accounts to identify correct POCs.
 
 
 </li>
 </ul>
 
 System Knowledge &amp; Data Analysis
 
 
 
 <ul>
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 Enhance knowledge of SFDC, Zuora fields, invoicing &amp; reporting.
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 Connect data points and improve cross-department understanding.
 
 
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 </ul>
 
 Professional Skills
 
 
 
 <ul>
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 Ownership of role and responsibilities.
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 Soft-spoken, clear, courteous communication.
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 Be focused, patient, positive, flexible, adaptive, and empathetic.
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 Strong time management, fairness, and equality in team handling.
 
 
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 </ul>
 
 What We&rsquo;re Looking For
 
 
 
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 Minimum 4 years of experience in collections, with at least 2 years in a supervisory/lead role.
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 Strong knowledge of collection practices, SOPs, and compliance.
 </li>
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 Excellent leadership &amp; team management skills.
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 Exceptional communication &amp; interpersonal skills.
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 Analytical mindset with strong data reporting skills.
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 Ability to thrive in fast-paced environments with focus on results.
 
 
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 </ul>
 
 Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives.
 
 
 
 
 Please review our Candidate Privacy Notice here.
 
 
 
 
 UK Candidate Privacy Notice here.
 
 
 
 
 The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology.
 
</div>

Lead, Collections

Cutlery Manufacturing

Job Opportunity &ndash; Team LeadA reputable cutlery manufacturing unit is seeking an experienced professional for mechanical maintenance of press machines, with basic coordination in electrical systems.Key Responsibilities:<ul><li>Perform preventive and corrective mechanical maintenance of press machines used in cutlery production.</li><li>Diagnose and troubleshoot mechanical faults to minimize downtime.</li><li>Ensure proper machine alignment, adjustment, and safe operation.</li><li>Recommend mechanical improvements to enhance performance and safety.</li><li>Coordinate with electrical staff for maintenance of 11kV breakers, transformers, motors, and related systems.</li><li>Assist in identifying electrical issues affecting machine performance.</li><li>Follow all mechanical and electrical safety procedures.</li><li>Maintain maintenance records and report machine condition to management.</li></ul>Requirements:<ul><li>DAE (Mechanical)</li><li>Minimum 10 years of experience in mechanical maintenance of industrial press machines</li><li>Basic understanding of 11kV electrical systems (with support from electrical specialists)</li><li>Strong troubleshooting skills and safety awareness</li><li>Good communication and teamwork skills</li></ul>Industry: Cutlery Manufacturing Experience: 10+ Years Qualification: DAE MechanicalJob Type: Full-timeWork Location: In person

Team Lead

Compass Training and Consultancy Pvt. Ltd.

Role &amp; Responsibilities<ul><li>Lead and manage marketplace operations across Amazon, eBay, TikTok Shop, and Tesco, ensuring consistent performance and growth</li><li>Oversee Amazon account management, including listings, compliance, account health, and performance metrics</li><li>Manage and optimize Amazon PPC campaigns, including strategy, budgeting, keyword research, and performance analysis</li><li>Supervise listing creation and enhancements, including catalogue specifications, pricing, images, A+ Content, and bulk uploads via flat files</li><li>Ensure strict compliance with Amazon and eBay policies, efficiently handling violations, suspensions, and appeals</li><li>Manage FBA shipment planning and execution, inventory levels, and replenishment strategies</li><li>Monitor marketplace KPIs, sales trends, and conversion rates, and implement optimization strategies</li><li>Coordinate with internal teams (pricing, content, design, SEO) to improve listing quality and marketplace performance</li><li>Guide, mentor, and review the performance of marketplace executives, ensuring productivity and quality standards</li><li>Develop and implement platform-specific growth strategies to maximize revenue and visibility</li><li>Handle day-to-day operational challenges and contribute to the long-term growth of marketplace accounts</li></ul>Qualifications &amp; Education Requirements<ul><li>Bachelor&rsquo;s degree in Business, Marketing, E-Commerce, or a related field</li></ul>Key Requirements<ul><li>4&ndash;6+ years of hands-on experience in marketplace management, with at least 1&ndash;2 years in a leadership or team lead role</li><li>Strong expertise in Amazon Account Management, eBay, Amazon PPC, TikTok Shop, and Tesco marketplace</li><li>In-depth knowledge of Amazon policy compliance, account health metrics, and issue resolution</li><li>Advanced MS Excel skills for reporting, analysis, and performance tracking</li><li>Strong understanding of online retail operations and marketplace algorithms</li><li>Excellent written and verbal English communication skills</li><li>Strong analytical, problem-solving, and decision-making abilities</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthApplication Question(s):<ul><li>Have you worked as a team lead? If so, please share how many juniors have reported to you?</li><li>Do you have experience with PPC Campaigns on Amazon </li><li>How would you rate your Spoken English? (out of 10)</li><li>Are you Lahore based? </li></ul>Experience:<ul><li>Ecommerce : 5 years (Preferred)</li></ul>Work Location: In person

Marketplace Team Lead

Kwanso

We are searching for an experienced Team Lead Full Stack Developer to lead our development efforts. Your expertise will drive the creation of cutting-edge web applications while mentoring junior developers and contributing to technical strategy. You'll be part of a cross-functional team that's responsible for the full software development life cycle, from conception to deployment.As a Full-stack developer, you should be comfortable with both front-end and back-end coding languages, development frameworks and third-party libraries. You should also be a team player with a knack for visual design and utility. You should have leadership experience as well.WHAT YOU&rsquo;LL DO:<ul><li>Experience accurately estimating work, revising estimates and providing options to technical challenges</li><li>Manage the execution of project and task assignments with developers and the PM team</li><li>Serve as the technical lead on Development and production, among other tasks</li><li>Craft and maintain Statement of Work, project plans, schedules, and task breakdowns/modules to achieve defined scopes of work</li><li>Leverage internal tools, standards, and processes in all client work</li><li>Collaborate with PM&rsquo;s to translate requirements into comprehensive project approaches / plans that align with established timelines and budgets and can be executed successfully by the developer</li><li>Drive satisfaction through repeated project delivery successes and strategic engagement</li><li>Collaborate with web team members (typically Senior Engineers) in the delivery of the project work and in alignment with established project metrics</li><li>Conduct regular one-on-ones with web developers, with an emphasis on continuously improving project approaches and outcomes</li><li>Help peers and junior team members debug code or resolve technical problems</li><li>Implement tools and best practices and act as subject-matter expert</li><li>Enhance, re-architect or write new algorithms for better performance</li><li>Understand and lead enterprise application design and development in MERN Deployment of production codebases in cloud like AWS, Azure, Google, etc</li><li>Monitors and verifies that the company coding standards and development practices are being followed</li></ul>WHAT YOU&rsquo;LL BRING:<ul><li>Bachelor&rsquo;s degree in computer science, information technology, or a similar field</li><li>Minimum 5 years experience working as a Full Stack Developer</li><li>Minimum 2 years experience working as a Team Lead</li><li>Must have worked on Typescript, Angular/React, NestJS, NodeJS, and ExpressJS</li><li>Hands-on experience in the development of RESTAPIs</li><li>Should have good debugging and analyzing skills</li><li>Working experience with Postgresql Knowledge of AWS components like - S3, EC2, SQS, SNS, Lambda function etc</li><li>Must have enterprise-level experience in performing Architecture &amp; hands-on Development with MERN</li><li>Experience in NOSQL database like MongoDB, DynamoDB</li><li>Experience in Elastic Search, Redis and Memcached</li><li>Architecting and deploying applications for AWS</li><li>Container based microservice architectures (Docker, Kubernetes)Provisioning DevOps tools and continuous integration</li><li>Building server applications using several different open-source stacks</li><li>Architect, design, build and operate scalable software systems and services</li><li>Experience with major architecture patterns</li><li>Experience in use of Atlassian JIRA/Redmine, Confluence, Git &amp; current tools</li><li>Familiarity with automated testing frameworks</li></ul>HOW WE WORK:<ul><li>Annual Pay Raise - Higher the performance, better the numbers</li><li>Quarterly Bonuses - Complete a year &amp; get financial rewards each quarter</li><li>Provident Fund &amp; EOBI - Adds up to your retirement plans</li><li>Health Insurance - We&rsquo;ve got you covered</li><li>Work Hours Relaxation - Getting exhausted, take a pause &amp; cool down</li><li>Interest Free Loan facility - Avoid hefty banking interests</li><li>Annual Recreational Trip - Great time to spend with colleagues outside office</li></ul>WHO WE ARE:<ul><li>We are an established custom design &amp; development company with a proven record of delivering tons of successful projects to our partners including startups, small &amp; mid-sized companies &amp; brands with no specific industry vertical.</li><li>Kwanso was founded in April, 2014 in Lahore &amp; later formed its subsidiary in Bay Area (SF) in 2015.</li><li>Our work comprises modern tech that enables us to be the experts in the modern open source technology stacks for web &amp; mobile. We want to stay highly focused on cool tech.</li><li>We have delivered for brands like Whirlpool, Sears, UFC, Kimberly Clark, PBS Kids &amp; Bushnell to name a few, our complete client-base is from the United States.</li></ul>Job Type: Full-timeWork Location: In person

Team Lead- Mern

MILELE

<div><div>Key Responsibilities</div><div></div><ul><li> 
Maintain accurate books of accounts and ensure timely month-end and year-end closing</li><li>Prepare and review journal entries, accruals, provisions, and reconciliations</li><li>Perform bank reconciliations, GL reconciliations, and intercompany reconciliations</li><li>Assist in preparation of monthly, quarterly, and annual financial statements</li><li>Support budgeting, forecasting, and variance analysis activities</li><li>Handle accounts payable and receivable, including invoice verification and aging analysis</li><li>Ensure compliance with statutory requirements (VAT, withholding tax, income tax, etc. as applicable)</li><li>Coordinate with auditors during internal and external audits and provide required documentation</li><li>Support preparation of management reports and MIS</li><li>Ensure adherence to internal controls, accounting policies, and procedures</li><li>Assist in system-related activities (ERP/SAP preferred) and process improvements</li></ul></div><div></div>

Finance Team Lead

Fresenius Medical Care

<div>
 <ul>
 <li>
 Implement company sales strategy to achieve assigned short and long-term targets. Work on potential business Projects individually and collaborate with the HO functions.
 </li>
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 Manage, support, train and develop the local sales team and supervise and support branch admin colleagues (including branch patty cash handling) with coordination of head office colleagues.
 </li>
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 Travel throughout the territory, build and promote strong customer relationships by partnering with them, understanding their need for achieving individual and team sale targets for the territory.
 </li>
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 Prepare and present timely revenue and expense reports and realistic business / product forecasts and market intelligence to the management team.
 </li>
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 Support the business partners for lead generation, increasing volumes and managing customers in Lahore. Ensure monitoring for timely identifying any threats and or variances.
 </li>
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 Support finance team and business partners for recoveries of all company receivables and collection of tender security deposits relevant for the territory upon maturity.
 </li>
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 Ensure the implementation of all applicable company policies, rules, guidelines, internal controls, and procedures in a timely and professional manner at the branch level.
 </li>
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 Coordinate with the local technical service team for ensuring efficient customer care in the territory
 </li>
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 Maintain the highest standards of personal integrity and respect for co-workers, customers, and patients.
 </li>
 </ul>
</div>

Senior Sales Associate

Pakafghan Logistics

Allocate challenging yet realistic objectives for recovery officers and ensure achievement of recovery targets are met as set by the management.&middot; Ensure process improvement/efficiency in collection/recovery process in order to contribute towards profitability&middot; Evaluate/review collection/recovery performance and monitoring of recovery officers and regularly visits highly delinquent and aged accounts.Job CategoryRecovery &amp; CollectionKNOWLEDGE &amp; SKILLS&middot; Excellent communication&middot; MS Office Suite&middot; Decision-making skills&middot; Excellent leadership skills&middot; Multi-tasking&middot; Analytical skills&middot; Team Management skillsJob Type: Full-timeAbility to commute/relocate:<ul><li>Lahore: Reliably commute or planning to relocate before starting work (Required)</li></ul>Willingness to travel:<ul><li>100% (Required)</li></ul>Job Type: Full-time

Collection and Recovery Officer

Explore 2098+ Collection team lead in Lahore this January. Find roles across top companies and apply now to boost your career.