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collections manager

Bridgestone

About the Role Job Purpose We are looking for a highly self-motivated and detail-oriented Credit &amp; Collections Team Leader to join our Credit team reporting hierarchically to the Local Finance Director and functionally to Head of Credit EMEA. The Credit Manager is responsible to support the financial goals of Bridgestone MEA and its sales efforts, while maintaining healthy account receivables within the risk requirements of the organization. The Credit &amp; Collections Team Leader works closely with team members and management to monitor and ensure compliance with credit management laws and policies. This person must be able to initiate, maintain and grow solid relationships with supply chain, sales, and finance teams to assess existing processes and procedures for improvement opportunities related to account management based on company s cash flow requirements and risk appetite. The Credit &amp; Collections Team Leader must track current market conditions, change based on the general economic situation and the financial requirements of the company in order to provide the business with holistic risk exposure of granting credit. Responsibilities: Manages the activities of credit approval and collections, applies policies and maintains supporting processes and procedures Lead, direct, evaluate, and develop a team of credit and collections staff to ensure that the credit and collections activities are conducted effectively and ethically and comply with the organization s policies and standards as well as relevant regulations and laws Monitors and reports customer credit risk, recommends credit exposure limits and facilitates special credit arrangements and problem collection accounts Negotiates collateral and security arrangements where needed Supports collection procedures and fields collection escalations by visiting key clients Identifies target accounting to focus on improving payment habits while increasing sales through security transactions Manage and prepare dashboards to monitor key performance indicators Supervise approval of credit applications Secure all necessary procedures required to execute successfully LCs and SBLCs Prepare monthly accounts and customer aging reports for the finance department Respond to inquiries from customers, and research/resolve outstanding credit issues Assist in developing new credit policies and procedures Maintain credit invoice and supporting documentation files Review A/R ledger and initiate steps to resolve aged invoices/accounts and customer disputes as required Perform analytical review and reporting within accounts receivable Liaise with functional or operational area managers (for example in sales or customer service) to ensure that credit and collection activities are consistent with the organization s overall customer relations strategy Qualifications &amp; Experience Required Education, Master, other certification: • Bachelor's Degree in Accounting, Finance, Business or related field Experience (years): • Minimum of 5 years of prior supervisory or management experience • 7 years of progressive credit experience in a sales or similar environment Technical Skills: • Experience in trade finance and extensive knowledge of financial instruments such as LC, SBLC, • BG, CI • SAP experience • Strong Excel and PowerPoint skills • Advanced Financial Statement analysis • Proficient in PC skills, accounting software, Internet-based programs, MS Office Suite, especially Excel experience with credit rating tools Languages Skills: • English &amp; Arabic Soft/Behavioral Skills: • The ideal candidate has excellent verbal and written communications skills, is also dependable and accountable • Ability to communicate with all levels within the organization, customers, and vendors • Ability to maintain accuracy in a very detailed work environment, highly detail oriented What we offer At Bridgestone, what really matter is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to Serve Society with Superior Quality , for that, we offer you more than just a competitive payment; we will provide you: • A supportive and engaging onboarding experience to ensure a smooth transition into our team. • The opportunity to develop and grow, through training and regular mentorship. • Corporate Social Responsibility activities. • A truly global, dynamic and challenging work environment. • Agility and work/life effectiveness and your long-term well-being. • A diverse and inclusive team.

Credit & Collections Team Leader-AME

Bridgestone EMEA

Manages the activities of credit approval and collections, applies policies and maintains supporting processes and procedures
Lead, direct, evaluate, and develop a team of credit and collections staff to ensure that the credit and collections activities are conducted effectively and ethically and comply with the organization s policies and standards as well as relevant regulations and laws
Monitors and reports customer credit risk, recommends credit exposure limits and facilitates special credit arrangements and problem collection accounts
Negotiates collateral and security arrangements where needed
Supports collection procedures and fields collection escalations by visiting key clients
Identifies target accounting to focus on improving payment habits while increasing sales through security transactions
Manage and prepare dashboards to monitor key performance indicators
Supervise approval of credit applications
Secure all necessary procedures required to execute successfully LCs and SBLCs
Prepare monthly accounts and customer aging reports for the finance department
Respond to inquiries from customers, and research/resolve outstanding credit issues
Assist in developing new credit policies and procedures
Maintain credit invoice and supporting documentation files
Review A/R ledger and initiate steps to resolve aged invoices/accounts and customer disputes as required
Perform analytical review and reporting within accounts receivable
Liaise with functional or operational area managers (for example in sales or customer service) to ensure that credit and collection activities are consistent with the organization s overall customer relations strategy

Meraki Developers

<h2></h2>Job Summary:Meraki Developers is seeking a seasoned and proactive CRM Manager to lead and manage post-sales operations, client servicing, legal coordination, and collections for our real estate developments in Dubai. The ideal candidate must bring in-depth experience in Dubai’s real estate sector, understand local regulations (DLD, RERA), and demonstrate proficiency in platforms like Bitrix or similar CRM systems. This role is pivotal in ensuring a premium customer journey from booking to handover.Key Responsibilities:<h4>Team Management & Operations</h4><ul><li>Lead, train, and supervise a team of CRM executives to ensure high-quality customer engagement.</li><li>Assign responsibilities, monitor performance, and implement best practices to streamline client interactions.</li><li>Drive productivity through regular performance reviews and coaching sessions.</li></ul><h4>Client Relationship Management</h4><ul><li>Serve as the escalation point for premium clients post-booking.</li><li>Ensure timely, professional, and personalized responses to client queries, concerns, and service requests.</li><li>Maintain high standards of client satisfaction throughout the customer lifecycle.</li></ul><h4>Post-Sales Operations</h4><ul><li>Manage complete post-sales processes: welcome calls, documentation, payment plan coordination, agreement execution, and handover preparation.</li><li>Collaborate closely with Sales, Projects, Finance, and Legal teams to ensure seamless post-sales operations and timely possessions.</li></ul><h4>Legal Coordination & Documentation</h4><ul><li>Oversee the accurate and timely generation of client documents (Allotment Letters, SPAs, Receipts, etc.).</li><li>Coordinate with the Legal team on Dubai-specific regulations, including RERA compliance and DLD requirements.</li><li>Address and resolve client legal queries in coordination with the legal department.</li></ul><h4>Collections & Payment Follow-Ups</h4><ul><li>Ensure timely collections as per agreed payment schedules.</li><li>Proactively follow up on overdue payments and manage defaulter escalation protocols.</li><li>Prepare regular collection reports and MIS for management visibility.</li></ul><h4>Handover & Possession</h4><ul><li>Manage the end-to-end handover process in coordination with engineering and facility teams.</li><li>Schedule pre-possession inspections, ensure snag list resolution, and arrange handover appointments.</li><li>Maintain complete possession documentation and client feedback reports.</li></ul><h3></h3>

CRM Manager

INDEX Holding

<div><div><div>Requirements:
<ul>
<li>MBA in Finance (CMA/CPA a plus)</li>
<li>4&ndash;6 years of experience in credit control or receivables</li>
<li>Strong understanding of credit risk and collections</li>
</ul>
Responsibilities:
<ul>
<li>Evaluate creditworthiness and monitor limits</li>
<li>Manage collections, negotiate payment plans, and reconcile accounts</li>
<li>Prepare cash flow forecasts and AR reports</li>
<li>Coordinate with sales and finance for dispute resolution</li>
<li>Ensure compliance with company and UAE laws</li>
</ul>
<div>To apply send your CV to hr@index.ae</div></div></div></div>

Credit Controller - INDEX Holding

Seattle Aviation Solutions

Responsibilities: Cash Flow Management: Assist in the cash flow management of all Seattle Aviation Group companies. Accounts Receivable/Payable: Regularly review customer and vendor accounts to ensure collections and payments are applied correctly, discrepancies are identified, and issues are resolved promptly. Sales and Purchase Operations: Oversee sales and purchase operation cycles, manage credit holds, and ensure prompt and responsive action within your area of responsibility. Collections Management: Follow up on collections with customers to ensure timely payments and manage credit risk. Payment Processing: Ensure the timely processing and recording of payments to vendors and collections from customers, including assigned journal entries. Bank Relations: Manage relationships and communication with banks. Month-End Close: Assist with month-end closing processes, including journal entries and balance sheet reconciliations. Contribute to the improvement of existing processes and procedures and the development and deployment of internal best practices. Data Management: Manage vendor and customer data, validate and approve new accounts, and maintain records of data changes and approvals. Budgeting: Assist in the budgeting process, monitor budget adherence, and report on variances. Reporting: Prepare periodic financial reports for management. Audit Support: Provide support during audits and ensure all documentation is accurate and up to date. Systems: Utilize ERP systems (Accounting Seed, Salesforce, Zoho) for accounting tasks and financial management. Compliance: Ensure compliance with company policies, accounting principles, and relevant regulations.

Finance Specialist

Imtiaz Real Estate Investment & Development LLC

<ul><li>Oversee the full accounts receivable cycle, including billing, collections, cash application, and reconciliations.</li><li>Generate and issue accurate invoices for tenant rent, construction cost recoveries, milestone payments, and other billable project-related charges.</li><li>Monitor and manage aging reports to ensure timely collections and minimize bad debt risk.</li><li>Establish and maintain strong relationships with tenants, clients, and partners to resolve payment issues and manage disputes.</li><li>Ensure compliance with lease agreements, sales contracts, and development project terms when issuing invoices and tracking payments.</li><li>Collaborate with development, legal, and property management teams to ensure billing aligns with contractual obligations.</li><li>Supervise and mentor AR staff, including workload management, training, and performance evaluation.</li><li>Prepare AR reports, cash forecasts, and analysis for senior management and stakeholders.</li><li>Support monthly close processes and audits by providing AR schedules and documentation.</li><li>Recommend and implement improvements to AR systems, policies, and procedures for increased efficiency and accuracy.</li></ul>

Accounts Receivable Manager

Astra Tech

Role Summary The SME Operations role will be responsible for managing the complete loan lifecycle from disbursement to repayment ensuring operational accuracy, compliance, and efficiency. This role is critical in driving portfolio performance, maintaining healthy credit operations, and ensuring alignment with internal policies and regulatory standards.ResponsibilitiesOversee end-to-end loan disbursement processes, ensuring accuracy and adherence to turnaround times (TATs).Monitor loan utilization rates, repayment schedules, and non-performing loan (NPL) ratios.Lead and execute collections strategies, coordinating between internal teams and third-party agencies.Collaborate with Finance to ensure proper loan accounting, including reconciliations, ledger entries, provisioning, and reporting.Deliver management dashboards on portfolio performance, bad debt ratios, and NPL trends.Ensure full compliance with CBUAE regulations, AML/CFT guidelines, and audit requirements.Requirements3 5 years of experience in credit operations, loan servicing, or SME lending.Strong understanding of reconciliation, ledger accounting, and credit monitoring.Proven experience in collections management and handling distressed loans.Familiarity with regulatory frameworks and reporting standards in the UAE financial ecosystem.Excellent analytical, problem-solving, and stakeholder management skills.Ability to operate effectively in a fast-paced fintech or financial services environment.

SME Operations

Explore 3771+ Collections manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

3771 collections manager jobs IN Dubai United Arab Emirates

Credit & Collections Team Leader-AME

Credit & Collections Team Leader-AME

CRM Manager

Credit Controller - INDEX Holding

Finance Specialist

Accounts Receivable Manager

SME Operations