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accountant - general accounts

commercial account manager

GoodsMart

<div>
 
 GoodsMart is hiring a Commercial Account Manager to join our growing team! If you thrive in a fast-paced environment, excel at building strong partnerships don't hesitate to join us!🧡
 
 
 
 
 
 As an Account Manager in the supply chain department, you will play a pivotal role in ensuring seamless supply chain operations and maintaining strong relationships with suppliers and clients. You will be responsible for monitoring supplier availability, resolving client complaints, managing product availability, and optimizing inventory levels. Additionally, you will handle various tasks related to order processing, supplier communication, and negotiation.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 * Build and maintain strong relationships with suppliers and clients.
 
 
 * Monitor supplier performance, availability, and delivery timelines.
 
 
 * Resolve client complaints and provide proactive solutions.
 
 
 * Manage order processing, inventory levels, and demand forecasting.
 
 
 * Negotiate contracts, pricing, and terms with suppliers.
 
 
 * Collaborate with cross-functional teams (logistics, sales, procurement) to streamline operations.
 
 
 * Analyze data (MS Excel) to track KPIs and improve supply chain efficiency.
 
 
 
 
 
 
 Requirements:
 
 
 
 *Proven experience (ONE to TWO years) as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.
 
 
 *Solid experience with MS Office (particularly Excel)
 
 
 *Experience delivering client-focused solutions to customer needs.
 
 
 *Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
 
 
 *Excellent listening, negotiation, and presentation abilities.
 
 
 *Strong verbal and written communication skills.
 
 
 *BA/BS degree in Business Administration, Sales, or a relevant field.
 
</div>

Commercial Account Manager

SWATX

<div>
 SWATX is looking for a dynamic and results-driven Sales Account Manager to join our team. In this role, you will be responsible for generating new Technology outsourcing relationships with new &amp; existing key clients, driving sales growth, and ensuring customer satisfaction. Your primary objective will be to understand clients' needs and provide tailored solutions that align with their business objectives while promoting SWATX's offerings.
 
 
 As a Sales Account Manager, you will be the main point of contact for assigned accounts, working to maximize sales opportunities while maintaining strong partnerships with existing clients.
 
 
 
 Requirements
 
 
 
 Business Growth &amp; Strategy
 
 
 <ul>
 <li>
 Develop and execute business development strategies to grow managed services, and outsourcing revenue
 </li>
 <li>
 Identify new markets, industries, and partnership opportunities aligned with company offerings
 </li>
 <li>
 Build and maintain a strong sales pipeline through lead generation, networking, and strategic outreach
 
 
 </li>
 </ul>
 Client Acquisition &amp; Relationship Management
 
 
 <ul>
 <li>
 Engage with C-level executives, IT leaders, and procurement stakeholders to understand business and technical needs
 </li>
 <li>
 Lead end-to-end sales cycles, including discovery, solution positioning, proposal development, negotiation, and contract closure
 </li>
 <li>
 Establish long-term client relationships and identify upselling and cross-selling opportunities
 
 
 </li>
 </ul>
 Solution &amp; Proposal Development
 
 
 <ul>
 <li>
 Collaborate with internal teams to design tailored managed services and IT outsourcing services
 </li>
 <li>
 Prepare and present proposals, RFP/RFI responses, and commercial offers
 </li>
 <li>
 Ensure solutions align with client objectives, budgets, and timelines
 
 
 </li>
 </ul>
 Market &amp; Competitive Analysis
 
 
 <ul>
 <li>
 Monitor technology trends, outsourcing models, and competitor offerings
 </li>
 <li>
 Provide insights on pricing, delivery models (onshore, nearshore, offshore), and emerging technologies
 </li>
 <li>
 Contribute to go-to-market strategies and service portfolio enhancements
 
 
 </li>
 </ul>
 
 Required Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Information Technology, Engineering, or a related field
 </li>
 <li>
 5+ years of experience in business development or sales within IT services, and or IT outsourcing
 </li>
 <li>
 Proven track record of closing high-value deals and meeting or exceeding revenue targets
 </li>
 <li>
 Strong understanding of:
 </li>
 <li>
 IT outsourcing and managed services models
 </li>
 <li>
 Cloud, digital transformation, and enterprise IT solutions
 </li>
 </ul>
</div>

Sales Account Manager

Namshi.com

<div>
 
 
 About namshi
 
 
 
 Namshi is the Middle East's largest online fashion shopping hub for women, men, and kids. Since 2011, we have grown to offer an extensive selection of leading brands.
 
 
 
 
 
 We're on a mission to deliver the wardrobe for the region&rsquo;s change. To ignite a new generation of personal expression through style. We are dynamic, bold, fun, and rebellious, just like the wave of change in our new generation. Everyone has style, and we&rsquo;re promoting individualism.
 
 
 
 
 
 We encourage every person to be who they are, express it and live it to the max. Through style, to highlight our offering and emphasize our fashion.
 
 
 
 
 
 Namshi is part of the noon Group.
 
 
 
 
 
 
 What you&rsquo;ll do:
 
 
 
 
 
 
 The Account Manager will be an integral part of the Commercial team. They will own their category from the business development side to the growth side. They will be executing key strategic plans through building and maintaining relationships, exploring innovative ways to grow the category, and delivering an exceptional customer experience.
 
 
 
 
 <ul>
 <li>
 Manage MP strategic sellers to build their business on Namshi from acquiring selection, content creation, Inventory management to orders fulfillment.
 </li>
 <li>
 Onboarding new brands that fit the Namshi aesthetics
 </li>
 <li>
 Analyze customer data and make recommendations in order to maximize the potential of the opportunity
 </li>
 <li>
 Achieve targeted growth of both the quantity and quality of selection, seller performance, and sales
 </li>
 <li>
 Understand the e-commerce industry and competitive environment including knowledge of competitive product offering
 </li>
 <li>
 Engage with sellers to understand their needs and fit with the Namshi product set.
 </li>
 <li>
 Assist internal partner to drive change, remove roadblocks, and accomplish daily
 </li>
 <li>
 Work closely with internal stakeholders and cross-functional teams (Content, Marketing, Order management, and Warehouse) to facilitate seller/account&rsquo;s growth
 </li>
 <li>
 Account Manager should be responsibile to communicate Namshi upcoming promotions
 </li>
 </ul>
 
 
 
 
 
 What you&rsquo;ll need:
 
 
 <ul>
 <li>
 Bachelors in Business Administration or a related field
 </li>
 <li>
 Experience in the on-demand services industry is preferred
 </li>
 <li>
 Experience in the ecommerce industry is mandatory
 </li>
 <li>
 Minimum 3 years of relevant experience
 </li>
 <li>
 Proficiency in SQL
 </li>
 <li>
 Strong problem solving, communication and team skills
 </li>
 <li>
 Excellent analytical skills and problem-solving capabilities
 </li>
 <li>
 Entrepreneurial and go getter spirit
 </li>
 <li>
 Ability to work in a fast-paced environment
 </li>
 </ul>
 
 
 
 
 Who will excel?
 
 <ul>
 <li>
 We&rsquo;re looking for people with high standards, who understand that hard work matters.
 </li>
 <li>
 You need to be relentlessly resourceful and operate with a deep bias for action.
 </li>
 <li>
 We need people with the courage to be fiercely original.
 </li>
 </ul>
 
 
</div>

Account Manager, Home

adidas

<div>
 Job Title: CS &amp; Commercial Operations Manager Franchise
 
 
 
 Purpose &amp; Overall Relevance For The Organization
 
 
 
 A diverse role in the heart of the business as interface of adidas regional partners connecting them with internal planning team for a variety of commercial services such as managing partners&rsquo; portfolio from order to cash cycle, sales and operational planning to drive business excellence and brand positioning.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Overlook E2E Order to Cash Cycle Ensuring timely accurate order entry and release, accuracy of product information, stock availability, pricing, trade terms for EMC Franchise Channel
 </li>
 <li>
 Drive customer satisfaction by consistently delivering high quality service and meeting service fulfillment measures as seen by partner&rsquo;s lens.
 </li>
 <li>
 Proactive data analytics on customer behavior trend and out of stock risks taking in account inputs from Demand Planning, Sales, Customer and Service Strategy to ensure efficient order fulfillment.
 </li>
 <li>
 Optimize orders where logistical efficiency is required such as attainment of logistics trade terms (3PL), picking, pallet or vehicle allowances, or journey/route planning requirements exist.
 </li>
 <li>
 Review of order book to ensure customer requested delivery is achieved and supporting order book conversion and OTIF.
 </li>
 <li>
 Manage EX works operations with adidas partners such as
 </li>
 <ul>
 <li>
 compliance with partner&rsquo;s government laws and regulations
 </li>
 <li>
 Prepare and file export documentation PIs, commercial invoices, bills of lading
 </li>
 <li>
 Coordinate with freight forwarders, carriers, and other logistics providers to arrange shipment of goods and monitor shipment progress and resolve any issues that may arise, such as delays, damages, or missing items
 </li>
 </ul>
 <li>
 Process, coordinate and investigate customer shipment claims or return requests following existing Company policies, procedures and programs.
 </li>
 <li>
 Deliver the highest level of customer service and respond in a timely and efficient manner to all incoming inquiries and correspondence, both internal and external.
 </li>
 <li>
 Support business by working towards both independent and team KPI&rsquo;s to improve business standards, service levels and financial results such as (LC negotiation lead time &ndash; aging credit notes &ndash; order book conversion)
 </li>
 <li>
 Develop and review reports relating to order book KPI&rsquo;s and transactional activities of the team.
 </li>
 <li>
 Manage departmental and business projects / initiatives as required by the department lead.
 </li>
 <li>
 Manage CS and operational efficiencies to a positive and tangible outcome whilst maintaining a strong working relationship.
 </li>
 </ul>
 KPI&rsquo;s:
 
 
 <ul>
 <li>
 Customer satisfaction and engagement
 </li>
 <li>
 Customer Service Excellence (Automation, efficiency)
 </li>
 <li>
 CS SLA &amp; Blueprints.
 </li>
 <li>
 LC Negotiation lead time
 </li>
 <li>
 Credit and Claims resolution lead time
 
 
 </li>
 </ul>
 
 Key Relationships
 
 
 
 Adidas Partners. Sales Team.
 
 
 SCM (Operations, Purchasing, OBF&hellip;). Finance Team.
 
 
 Marketing Team.
 
 
 External Stakeholders (Forwarders, Banks&hellip;).
 
 
 
 Knowledge, Skills And Abilities
 
 
 
 <ul>
 <li>
 Excellent knowledge of Supply Chain and/or Logistics.
 </li>
 <li>
 Minimum 6 years of experience in Customer service/ Exports/ Logistics role.
 </li>
 <li>
 A high level of problem-solving ability.
 </li>
 <li>
 Superior attention to detail and accuracy.
 </li>
 <li>
 Customer Centricity
 </li>
 <li>
 Excellent communication skills and a proven ability to develop long lasting relationships.
 </li>
 <li>
 Experience in working under pressure to meet deadlines and conflicting priorities
 </li>
 <li>
 Strong Microsoft Office skills are essential, PowerPI is a plus.
 </li>
 <li>
 Strong ERP/SAP knowledge an added advantage.
 </li>
 <li>
 Team player with high planning, organizing and reporting abilities.
 </li>
 <li>
 Fluency in Arabic is a must
 </li>
 <li>
 French speaking is an added advantage.
 
 
 </li>
 </ul>
 Requisite Education and Experience / Minimum Qualifications:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, logistics, supply chain or a related field
 
 
 </li>
 </ul>
 adidas celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.
</div>

Customer Service & Commercial Operations Manager Franchise

Converge

<div>
 
 
 Head of Sales | Egypt
 
 
 
 
 
 
 
 What This Role Is About
 
 
 
 A large manufacturing group is looking for a Head of Sales, based in Egypt, to lead and drive commercial growth across the market.
 
 
 
 
 
 This role will be responsible for defining sales strategy, managing large sales teams, strengthening channel execution, and delivering sustainable revenue and market share growth.
 
 
 
 
 
 You will oversee key accounts, distributor performance, route-to-market models, and ensure excellence in execution across all channels.
 
 
 
 
 
 You will work closely with senior leadership to shape commercial direction, build capability within the sales organisation, and drive strong collaboration between sales, marketing, and operations.
 
 
 
 
 
 
 The Client&rsquo;s Definition of the Ideal Fit
 
 
 <ul>
 <li>
 Must have 10+ years of strong and recent experience in Egypt within the FMCG and manufacturing space &ndash; this is NON-NEGOTIABLE.
 </li>
 <li>
 Proven track record of leading large sales teams and delivering consistent results.
 </li>
 <li>
 Deep understanding of the Egyptian market, trade structure, and customer landscape.
 </li>
 <li>
 Strong expertise in route-to-market, distributor management, and key account development.
 </li>
 <li>
 Strategic mindset with hands-on execution capability.
 </li>
 <li>
 Must be able to live and work in Egypt without visa sponsorship.
 </li>
 </ul>
 
 
 
 
 This is an opportunity to take full ownership of the sales agenda in Egypt, lead high-performing teams, and play a pivotal role in the growth of a major manufacturing organisation.
 
</div>

Head of Sales

SSC HR Solutions

<div>
 
 JOB PURPOSE:
 
 
 
 The Account Manager is responsible for managing client relationships, leading day-to-day operations, and ensuring the successful delivery of campaigns. Acting as the main point of contact for clients, the Account Manager balances strategic thinking with flawless project execution. This role might mentor junior team members and collaborate closely with internal departments to maintain high-quality standards, client satisfaction, and account profitability.
 
 
 
 DIMENSIONS:
 
 
 
 <ul>
 <li>
 Financial: Responsible for input and monitoring of financial estimates, budgets, and profitability tracking for assigned accounts
 </li>
 <li>
 Non-Financial: Responsible for client servicing quality, internal coordination, and team development within assigned projects
 
 
 </li>
 </ul>
 
 RESPONSIBILITIES AND TASKS:
 
 
 
 <ul>
 <li>
 Act as the focal point for assigned client accounts, leading day-to-day communication and ensuring alignment with client expectations
 </li>
 <li>
 Manage projects from briefing to delivery, including timelines, budgets, production, and reporting ensuring on-time and high-quality execution
 </li>
 <li>
 Develop clear and insightful client briefs that translate marketing objectives into actionable plans for internal teams
 </li>
 <li>
 Lead the preparation and delivery of client presentations, ensuring strategic and creative clarity
 </li>
 <li>
 Oversee social and digital content delivery, ensuring all materials adhere to approved calendars and brand guidelines
 </li>
 <li>
 Build and maintain strong client relationships based on trust, accountability, and value creation
 </li>
 <li>
 Identify upselling and cross-selling opportunities in collaboration with senior management
 </li>
 <li>
 Partner with strategy, creative, and media teams to deliver integrated campaigns and proactive recommendations
 </li>
 <li>
 Provide strategic input in discussions related to market trends, audience insights, and competitive landscapes
 </li>
 <li>
 Support quality assurance across all deliverables, reviewing materials before client submission
 </li>
 <li>
 Mentor Account Executives and Senior Account Executives, providing guidance, feedback, and development opportunities
 </li>
 <li>
 Handle conflict resolution and problem-solving within accounts to ensure smooth collaboration and client satisfaction
 </li>
 <li>
 Report on account financials as per agency processes
 
 
 </li>
 </ul>
 
 WORK CONTACTS:
 
 
 
 <ul>
 <li>
 Internal: Account Management, Strategy, Creative, Studio, Media, and Finance Teams
 </li>
 <li>
 External: Clients, Production Houses, Suppliers, and External Partners
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 JOB SPECIFICATIONS:
 
 
 
 <ul>
 <li>
 Education: Bachelor's degree in Marketing, Advertising, Business, or a related field
 </li>
 <li>
 Experience: 4-6 years of experience in account management or client servicing, including managing medium-to-large accounts within an advertising or marketing agency
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 
 Quality and Delivery
 
 
 
 <ul>
 <li>
 Ability to review and QA all deliverables for accuracy and brand alignment
 </li>
 <li>
 Ability to maintain attention to detail under pressure and tight timelines
 </li>
 <li>
 Ability to enforce process discipline across briefing, revisions, and approvals
 
 
 </li>
 </ul>
 
 Client and Strategic Relationships
 
 
 
 <ul>
 <li>
 Ability to act as the main focal point for clients and manage expectations
 </li>
 <li>
 Ability to build trust through reliability, responsiveness, and value creation
 </li>
 <li>
 Ability to spot upsell and cross-sell opportunities with senior guidance
 
 
 </li>
 </ul>
 
 Strategic and Analytical
 
 
 
 <ul>
 <li>
 Ability to translate business and marketing objectives into clear briefs
 </li>
 <li>
 Ability to connect audience, market, and competitive insights to recommendations
 </li>
 <li>
 Ability to align execution with the client's strategy and KPIs
 
 
 </li>
 </ul>
 
 Communication and Presentation
 
 
 
 <ul>
 <li>
 Ability to lead external presentations with clarity and structure
 </li>
 <li>
 Ability to write concise briefs, contact reports, status updates, and proposals
 </li>
 <li>
 Ability to handle difficult conversations with diplomacy and professionalism
 
 
 </li>
 </ul>
 
 Project and Financial Management
 
 
 
 <ul>
 <li>
 Ability to plan and manage timelines, scopes, resources, and dependencies
 </li>
 <li>
 Ability to build estimates and track budgets, billing, and profitability
 </li>
 <li>
 Ability to maintain accurate documentation and forecasting per agency processes
 
 
 </li>
 </ul>
 
 Leadership and Team Development
 
 
 
 <ul>
 <li>
 Ability to coach AEs and SAEs, delegate tasks, and review outputs
 </li>
 <li>
 Ability to drive collaboration across strategy, creative, media, studio, and production
 </li>
 <li>
 Ability to resolve issues and remove blockers to keep work moving
 
 
 </li>
 </ul>
 
 Personal Attributes
 
 
 
 <ul>
 <li>
 Strong ownership mindset and accountability for outcomes
 </li>
 <li>
 High organization and prioritization in a fast-paced environment
 </li>
 <li>
 Proactive problem solving with a solution-first approach
 
 
 </li>
 </ul>
 
 Digital and Social Execution
 
 
 
 <ul>
 <li>
 Ability to oversee accurate and timely social posting against approved calendars
 </li>
 <li>
 Ability to enforce platform best practices and brand guidelines
 
 
 </li>
 </ul>
 
 Languages and Tools
 
 
 
 <ul>
 <li>
 Fluency in English and Arabic, spoken and written
 </li>
 <li>
 Proficiency with presentation, spreadsheet, and project management tools
 </li>
 </ul>
</div>

Account Manager - Regional

FlapKap

<div>
 
 What is FlapKap ?
 
 
 
 We are the financial growth partner for the small and medium-sized businesses in the Middle East and Africa. We support our merchants to overcome their cash constraints by financing their working capital and ensuring their growth without losing equity.
 
 
 For more info, check our feature on Forbes.
 
 
 
 Why FlapKap?
 
 
 
 FlapKap is a fast, smart, collaborative and first of a kind startup that aims to disrupt the financial industry in the MENA region. We are backed by QED, BECO Capital, A15, Outliers, and Nclude with a total financing of over $40m USD. FlapKap offers a safe environment with a welcoming atmosphere to creativity and innovation. Everyday there are new challenges and significant achievements that make everyone charged, excited and proud to belong.
 
 
 Role Overview
 
 
 A Sales Development Representative (SDR) plays a critical role in driving revenue growth by identifying, engaging, and qualifying potential customers for the company's products or services. As the first point of contact in the sales process, the SDR is responsible for building a strong and consistent pipeline of qualified opportunities that enables the sales team to perform at its best.
 
 
 This is a performance-driven outbound role, focused on pipeline creation through cold calling and qualification.
 
 
 
 Key Responsibilities
 
 
 
 Lead Generation &amp; Qualification
 
 
 <ul>
 <li>
 Proactively conduct outbound calls to SME owners and decision-makers using targeted prospect lists
 </li>
 <li>
 Assess prospects' interest, eligibility, and readiness for FlapKap's financing solutions
 
 
 </li>
 </ul>
 Appointment Setting
 
 
 <ul>
 <li>
 Secure and schedule high-quality, pre-qualified meetings between interested SMEs and FlapKap's Account Executives or Commercial Team
 
 
 </li>
 </ul>
 Pipeline Management
 
 
 <ul>
 <li>
 Accurately log and maintain detailed records of all outbound calls, conversations, and outcomes in the CRM system
 </li>
 <li>
 Ensure a clear, structured, and reliable sales pipeline
 
 
 </li>
 </ul>
 Product &amp; Market Understanding
 
 
 <ul>
 <li>
 Develop a strong understanding of FlapKap's financing products, SME use cases, and eligibility criteria
 </li>
 <li>
 Engage prospects in informed, confident conversations while setting accurate expectations
 
 
 </li>
 </ul>
 Performance Management
 
 
 <ul>
 <li>
 Consistently meet or exceed daily, weekly, and monthly targets for outbound activity, qualified leads, and booked meetings
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 Experience
 
 
 
 <ul>
 <li>
 1+ year of experience in sales, telemarketing, cold calling, or an SDR role
 </li>
 <li>
 Background in B2B sales, fintech, financial services, or SME-focused roles is a strong advantage
 
 
 </li>
 </ul>
 
 Communication
 
 
 
 <ul>
 <li>
 Strong verbal communication skills in English
 </li>
 <li>
 Confident, professional phone presence
 </li>
 <li>
 Ability to handle objections and guide conversations effectively
 
 
 </li>
 </ul>
 
 Performance Mindset
 
 
 
 <ul>
 <li>
 Target-driven and highly self-motivated
 </li>
 <li>
 Comfortable working in a quota-based, high-accountability environment
 </li>
 <li>
 Resilient and able to perform consistently in a high-volume outbound role
 
 
 </li>
 </ul>
 
 Availability
 
 
 
 <ul>
 <li>
 Willingness to work in a fast-paced, performance-focused sales environment
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 High-Impact Role Join one of the fastest-growing fintech companies in the region and play a direct role in driving revenue by building the pipeline that fuels the entire commercial organization
 </li>
 <li>
 Performance-Based Growth Clear, merit-based progression opportunities into Account Executive, Commercial, or broader revenue roles for top performers
 </li>
 <li>
 Training &amp; Enablement Hands-on product training, ongoing sales coaching, and exposure to real-world SME financing use cases in a high-performance environment
 </li>
 <li>
 Compensation &amp; Upside Competitive base salary with aggressive USD-denominated commissions, offering significant upside for high achievers
 </li>
 </ul>
</div>

Sales Development Representative

Explore 140+ Commercial account manager in Cairo this February. Find roles across top companies and apply now to boost your career.