sales executive

account executive

after sales supervisor

associate, sales manager

b2b sales team lead

head of sales

ElDiheby Import, Export & Trading Agencies (LLC)

<div>
 
 
 Head of Sales -
 
 
 Eldiheby
 
 
 
 A rare opportunity to take full ownership of a company&rsquo;s entire commercial function.
 
 
 
 
 
 Reporting directly to the CEO, the Head of Sales will lead Eldiheby&rsquo;s sales organization, define commercial strategy, and drive the next phase of growth across all business segments.
 
 
 
 
 
 We are looking for a senior sales leader who can build structure, develop people, and translate strategy into consistent revenue performance, shaping how Eldiheby grows in the years ahead.
 
 
 
 
 
 ElDiheby Import, Export &amp; Trading Agencies (LLC) is an Egyptian engineering solutions company specializing in water, pumping, and industrial applications. We work with leading global partners such as Grundfos and ABB Motion, delivering reliable solutions across infrastructure, construction, agriculture, and industrial sectors.
 
 
 
 
 
 
 Role Description
 
 
 
 The Head of Sales will lead Eldiheby&rsquo;s complete sales organization, reporting directly to the CEO and taking ownership of the company&rsquo;s commercial growth strategy.
 
 
 
 
 
 This role is responsible for developing and executing sales strategies, building a high-performing sales organization, expanding market opportunities, and driving sustainable revenue growth across all business segments.
 
 
 
 
 
 The ideal candidate is a strategic sales leader who can combine market understanding with strong execution, creating structure, improving performance, developing people, and strengthening Eldiheby&rsquo;s position in the market.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Own and drive Eldiheby&rsquo;s overall sales strategy and revenue growth objectives
 </li>
 <li>
 Lead, coach, and develop the sales team to achieve ambitious business targets
 </li>
 <li>
 Establish effective sales processes, KPIs, forecasting, and performance management systems
 </li>
 <li>
 Build and strengthen relationships with key customers, consultants, contractors, and strategic partners
 </li>
 <li>
 Identify new market opportunities and develop growth initiatives
 </li>
 <li>
 Manage strategic accounts and major business opportunities
 </li>
 <li>
 Analyze market trends, customer needs, and sales performance to guide decision-making
 </li>
 <li>
 Collaborate with management, operations, and supplier partners to ensure alignment and customer satisfaction
 </li>
 <li>
 Represent Eldiheby in key industry events, exhibitions, and customer engagements
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 10+ years of experience in B2B sales, with significant experience in leadership roles
 </li>
 <li>
 Proven track record of building sales teams and achieving revenue growth
 </li>
 <li>
 Experience in industrial products, engineering solutions, water, infrastructure, or related sectors preferred
 </li>
 <li>
 Strong understanding of project-based sales and long-term customer relationship management
 </li>
 <li>
 Excellent leadership, negotiation, and communication skills
 </li>
 <li>
 Ability to create structure, processes, and accountability within a sales organization
 </li>
 <li>
 Bachelor&rsquo;s degree in engineering, or a related field; an advanced degree or MBA is an advantage
 </li>
 <li>
 Strong English and Arabic communication skills
 </li>
 <li>
 Experience with CRM systems, sales analytics, and reporting tools
 </li>
 </ul>
 
 
 
 
 
 Why Join ElDiheby
 
 
 <ul>
 <li>
 Direct leadership role reporting to the CEO
 </li>
 <li>
 Opportunity to shape and build the company&rsquo;s sales organization
 </li>
 <li>
 Ownership of commercial growth and strategic direction
 </li>
 <li>
 Work with leading international technology partners
 </li>
 <li>
 Opportunity to create measurable impact in a growing organization
 </li>
 </ul>
 
 
 
 
 
 Compensation &amp; Benefits
 
 
 
 We offer a competitive executive-level compensation package designed to attract a high-impact sales leader.
 
 
 
 
 <ul>
 <li>
 Competitive base salary aligned with senior leadership responsibilities
 </li>
 <li>
 Performance-based bonus structure linked directly to revenue and growth targets
 </li>
 <li>
 Significant upside potential for high performers
 </li>
 <li>
 Executive-level authority with direct reporting to the CEO
 </li>
 <li>
 Long-term growth opportunity within a scaling organization
 </li>
 </ul>
 
 
 
 
 
 Employment Details
 
 
 
 Location: Cairo, Egypt (on-site)
 
 
 Employment Type: Full-time
 
 
 Seniority Level: Director / Executive
 
</div>

Head of Sales

Sharaf DG

<div>
 Responsible for designing and implementing the marketing plan. Working closely with the Marketing head, you will engage with internal and external entities to create effective marketing campaigns involving all elements - ATL, BTL, Partnerships, PR and Social Media.
 
 
 
 Key Performance Areas (KPAs) &amp; Principal Accountabilities
 
 
 
 <ul>
 <li>
 Plan &amp; deploy an integrated communications campaign including print, radio, online, sponsorship, collaterals.
 </li>
 <li>
 Formulation of monthly/event related outdoor, social campaigns
 </li>
 <li>
 Ensure timely information is given internally across Sharaf DG about the campaigns/promotions
 </li>
 <li>
 Allocate tasks among team members and approve the final artwork, radio spots, social media and mobile application updates.
 </li>
 <li>
 Ensure timely information is given internally across Sharaf DG about the campaigns/promotions
 </li>
 <li>
 Maintain trend updates of the website/mobile application with the latest products and highlight the latest campaigns, while conducting a full analysis of the web pages
 </li>
 <li>
 Market analysis; deliver a consolidated report about the competition in comparison with Sharaf DG
 </li>
 <li>
 Provide all necessary data / reports on a periodic basis pertaining to marketing activities to the Manager Marketing for review, resolutions of issues and prompt decision making.
 </li>
 <li>
 Develop attractive installment offers in coordination with finance partners to support sales objectives.
 </li>
 <li>
 Monitor and analyze the performance of installment programs and their impact on sales volume and average basket value.
 </li>
 <li>
 Develop and implement in-store marketing materials related to installment offers (posters, roll-ups, stands, POS materials
 </li>
 <li>
 Prepare regular reports covering (Installment sales contribution, Performance by finance partner , ROI of co-marketing campaigns
 </li>
 <li>
 Analyze customer behavior related to installment options and payment preferences.
 </li>
 <li>
 Provide actionable insights and recommendations to improve performance.
 </li>
 </ul>
</div>

Marketing communication Executive

QualifAi

<div>
 A leading beverage company is seeking an experienced
 
 Head of Retail
 
 to lead the company's retail channel strategy, drive sustainable sales growth, oversee retail operations, and deliver an exceptional customer experience across all company-owned stores and retail partners. The successful candidate will be responsible for maximizing retail performance, improving operational efficiency, and leading high-performing teams to achieve the company's commercial objectives.
 
 
 
 Key Responsibilities:
 
 
 2. Sales Performance Management
 
 
 3. Store Operations
 
 
 4. Team Leadership
 
 
 5. Customer Experience
 
 
 6. Merchandising &amp; Product Execution
 
 
 7. Inventory &amp; Supply Chain Coordination
 
 
 8. Financial Management
 
 
 9. Cross-Functional Collaboration
 
 
 
 10. Compliance &amp; Governance
 
 
 
 
 <ul>
 <li>
 Retail Strategy &amp; Business Growth
 </li>
 <li>
 Develop and execute the retail strategy aligned with the company's commercial objectives.
 </li>
 <li>
 Identify growth opportunities, including new store openings and expansion plans.
 </li>
 <li>
 Drive revenue, profitability, and market share within the retail channel.
 </li>
 <li>
 Set annual sales targets, budgets, and KPIs.
 </li>
 <li>
 Monitor sales performance across all retail locations.
 </li>
 <li>
 Analyze sales trends, customer behavior, and product performance.
 </li>
 <li>
 Implement initiatives to increase sales, average transaction value, and customer traffic.
 </li>
 <li>
 Ensure achievement of revenue and profit targets.
 </li>
 <li>
 Oversee day-to-day retail operations.
 </li>
 <li>
 Ensure consistent implementation of company standards and operating procedures.
 </li>
 <li>
 Optimize store productivity, staffing, and operational efficiency.
 </li>
 <li>
 Ensure compliance with health, safety, and food &amp; beverage regulations.
 </li>
 <li>
 Lead regional managers, area managers, and store managers.
 </li>
 <li>
 Recruit, develop, coach, and retain retail talent.
 </li>
 <li>
 Conduct performance reviews and succession planning.
 </li>
 <li>
 Foster a high-performance and customer-focused culture.
 </li>
 <li>
 Ensure excellent customer service across all retail outlets.
 </li>
 <li>
 Develop initiatives to improve customer satisfaction and loyalty.
 </li>
 <li>
 Monitor customer feedback and resolve escalated issues.
 </li>
 <li>
 Ensure effective product assortment and availability.
 </li>
 <li>
 Oversee merchandising standards and promotional execution.
 </li>
 <li>
 Collaborate with Marketing on seasonal campaigns, new product launches, and in-store activations.
 </li>
 <li>
 Work closely with Supply Chain to maintain optimal stock levels.
 </li>
 <li>
 Minimize stock shortages, wastage, and product expiry.
 </li>
 <li>
 Improve inventory turnover and forecast retail demand.
 </li>
 <li>
 Manage the retail P&amp;L.
 </li>
 <li>
 Control operating expenses and maximize profitability.
 </li>
 <li>
 Monitor labor costs, shrinkage, and store-level financial performance.
 </li>
 <li>
 Prepare financial and operational reports for senior management.
 </li>
 <li>
 Partner with Sales, Marketing, Finance, Supply Chain, HR, and Procurement.
 </li>
 <li>
 Support new product launches and promotional activities.
 </li>
 <li>
 Align retail initiatives with overall business strategy.
 </li>
 <li>
 Ensure compliance with company policies and legal requirements.
 </li>
 <li>
 Maintain quality, food safety, and operational standards.
 </li>
 <li>
 Conduct regular store audits and risk assessments
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Marketing, Commerce, or a related field (MBA is an advantage).
 </li>
 <li>
 10 to 15+ years of experience in retail operations, sales, or commercial management.
 </li>
 <li>
 At least 5 years in a senior leadership role managing multiple retail locations.
 </li>
 <li>
 Experience in the beverage, FMCG, food service, or hospitality industry is preferred.
 </li>
 <li>
 Strong knowledge of retail operations, P&amp;L management, merchandising, inventory management, and people leadership.
 </li>
 <li>
 Proven ability to lead large, geographically dispersed teams and deliver commercial results.
 </li>
 <li>
 Excellent analytical, negotiation, leadership, and stakeholder management skills
 </li>
 </ul>
</div>

Head of Retail

FlapKap

<div>
 
 Role Purpose: (Why This Role Exists)
 
 
 
 As an Cold Caller at FlapKap, you are the engine of our top-of-funnel growth. Your mission is to identify, engage, and qualify the right merchant prospects &mdash; converting cold outreach into qualified, meeting-ready opportunities for our Business Development Representatives (BDRs) to close. You are not just filling a calendar; you are building the pipeline that funds FlapKap's next growth chapter.
 
 
 
 Success Definition (What Great Looks Like)
 
 
 In the first 1-3 months, success means:
 
 
 
 <ul>
 <li>
 Completed onboarding: mastered FlapKap's product suite, ideal customer profile (ICP), and core messaging across all target verticals
 </li>
 <li>
 Running a consistent outbound cadence of 90+ daily activities (calls, emails, LinkedIn) with a structured, data-driven approach
 </li>
 <li>
 Booked your first 50+ qualified meetings for BDRs with accurate and insightful handoff notes
 
 
 </li>
 </ul>
 
 In The First 12 Months, Success Means
 
 
 
 <ul>
 <li>
 Consistently hitting or exceeding monthly quotas for qualified meetings booked and pipeline generated
 </li>
 <li>
 Demonstrated measurable improvement in call-to-meeting and meeting-to-opportunity conversion ratios
 </li>
 <li>
 Recognized as a key pipeline contributor &mdash; a trusted partner to the BDR team with a reputation for quality over quantity
 
 
 </li>
 </ul>
 
 Core Responsibilities: (List 6-10 outcome-focused responsibilities):
 
 
 
 <ul>
 <li>
 Outbound Prospecting &amp; Lead Generation:
 </li>
 <li>
 Build and maintain a targeted prospect list across FlapKap's key verticals: F&amp;B, Clinics, Retail, and B2B
 </li>
 <li>
 Research target accounts to identify key decision-makers (owners, GMs, Finance Directors) and understand their business context
 </li>
 <li>
 Execute high-volume outbound outreach via cold calling, personalised email sequences, and LinkedIn social selling
 </li>
 <li>
 Discovery &amp; Qualification:
 </li>
 <li>
 Conduct structured discovery calls using BANT and SPIN frameworks to assess prospect fit, urgency, and buying intent
 </li>
 <li>
 Qualify leads against FlapKap's ICP criteria including revenue threshold, operational history, and sector eligibility
 </li>
 <li>
 Meeting Booking &amp; BDR Handoff
 </li>
 <li>
 Schedule high-quality qualified meetings for BDRs, ensuring smooth handoff with detailed context on the prospect's profile and pain points
 </li>
 <li>
 Maintain a strong show rate by confirming and reminding prospects ahead of scheduled meetings
 </li>
 <li>
 CRM &amp; Reporting:
 </li>
 <li>
 Log all activities, conversations, and pipeline updates accurately in the CRM (HubSpot)
 </li>
 <li>
 Provide weekly activity reports and conversion metrics to the Head of Sales
 </li>
 <li>
 Market Intelligence &amp; Continuous Learning:
 </li>
 <li>
 Stay current on industry trends, competitor offerings, and FlapKap product updates to sharpen messaging
 </li>
 <li>
 Share prospect feedback and market signals with the product and credit teams to improve targeting
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 +1 years of experience in an SDR, BDR, or outbound sales role &mdash; fintech, SaaS, or B2B services strongly preferred
 </li>
 <li>
 Proven track record of meeting or exceeding outbound activity and meeting-booking quotas
 </li>
 <li>
 Hands-on experience with high-volume cold calling and multi-channel outbound sequences (email + phone + LinkedIn)
 </li>
 <li>
 Solid working knowledge of sales qualification frameworks such as BANT and SPIN
 </li>
 <li>
 Experience using a CRM platform (HubSpot, Salesforce, or similar) to manage pipeline and report on activity
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Competitive Salaries
 </li>
 <li>
 Paid time off
 </li>
 <li>
 Healthcare coverage
 </li>
 <li>
 A highly collaborative team environment that will support your professional and personal growth
 </li>
 <li>
 A culture that promotes Work-Life balance and Wellbeing
 </li>
 <li>
 A culture of learning and innovation
 </li>
 </ul>
</div>

Cold Caller/ Sales Opener I USD pay

Emirates NBD

<div>
 
 Job Responsibilities:
 
 <ul>
 <li>
 Contribute to maximizing Bank&rsquo;s Profitability from the portfolio under their desk.
 </li>
 <li>
 Contribute to increase Loans volumes in the portfolio under their desk.
 </li>
 <li>
 Contribute to increase Deposits volumes in the portfolio under their desk.
 </li>
 <li>
 Contribute to increase Off Balance Sheet Volumes in the portfolio under their desk
 </li>
 <li>
 Ensure preparation of proposals in alignment with internal policies and customer needs.
 </li>
 <li>
 Ensure that team members are well aware of internal &amp; external (CBE) credit procedures and regulation.
 </li>
 <li>
 Assist Head of Desk &amp; SRM in setting KPIs assigned to the team (ARM, CA) based on internal capacities and Banks Management policies and vision.
 </li>
 <li>
 Enhance the marketing skills for ARMs through partially assigning the pre-assigned budget.
 </li>
 <li>
 Ensure submitting portfolio renewals in a timely manner
 </li>
 <li>
 Reviewing Proposals submitted by team before being circulated to SRM / Head of Desk
 </li>
 <li>
 Lead a teamwork for conducting comprehensive market research for Sector &amp; Sub &ndash; Sectors handled by the Desk.
 </li>
 <li>
 Address any deviation of approved package or any risks emerged before conducting the regular annual review.
 </li>
 <li>
 Follow up and monitor operations flow along with their teams.
 </li>
 <li>
 Regular meetings with customers in their desk to obtain their feedback.
 </li>
 <li>
 Provide Solutions that fulfill customer needs.
 </li>
 <li>
 Build trusted relationships with clients in assigned portfolio.
 </li>
 </ul>
 
 
 
 
 
 
 
 Qualifications, Skills, Experience:
 
 <ul>
 <li>
 7 - 10 years of experience in Corporate Banking field.
 </li>
 <li>
 Solid experience in corporate credit with specific focus on managing large corporate clients.
 </li>
 <li>
 Solid ability to manage subordinate(s).
 </li>
 <li>
 Strong awareness of Macro Economics.
 </li>
 <li>
 High Marketing Skills.
 </li>
 <li>
 Budgeting &amp; organizing.
 </li>
 <li>
 High interpersonal and communication skills.
 </li>
 <li>
 Solid Negotiation skills.
 </li>
 <li>
 High presentation skills.
 </li>
 <li>
 Bachelor's degree in accounting/finance/management/economics
 </li>
 <li>
 Credit course certified.
 </li>
 </ul>
 
 
</div>

Senior Relationship Manager - Corporate and Institutional Banking

Amazon

<div>
 
 Description
 
 
 
 The AMET Head of Pre-Construction leads the delivery of pre-construction( engineering design) phases for significant Customer Fulfillment "FC", delivery station "AMZL", sort center "SC" and quick commerce projects and conversions (6k-1MM sqf) across AMET countries, managing an annual investment portfolio exceeding USD 1 billion. This role drives projects from site selection, site evaluation, budget estimate, concept design, schematic design, detail design through construction readiness, ensuring launches meet Plan of Record requirements for timeline, quality, and financial targets while building a robust 3+ year pipeline to anticipate future capacity needs.
 
 
 You will reduce business risk by analyzing and developing projects that define the next generation of high-performing fulfillment centers across AMET. Working at the intersection of real estate, design, and construction, you'll evaluate opportunities, influence strategic decisions, and establish the foundation for successful project execution. This role offers significant impact on AMET's infrastructure growth and the opportunity to develop future leaders by identifying and coaching talent within your team.
 
 
 Key job responsibilities
 
 
 Strategic Project Leadership: Lead pre-construction activities (site selection, site evaluation, budget estimate, concept design, schematic design, detail design) for complex projects, partnering with Design &amp; Construction stakeholders and Real Estate teams to develop construction and site strategies that deliver optimal quality and business outcomes.
 
 
 Risk Management &amp; Analysis: Identify process improvements, analyze design conflicts, evaluate resources, and predict and mitigate risks throughout the pre-construction phase. Balance strategic initiative deployment with consistent project management leadership.
 
 
 Critical Decision Making: Assess complex situations requiring leadership visibility and involvement. Apply sound judgment to navigate decisions, weighing risks and opportunities while determining appropriate escalation paths.
 
 
 Team Leadership: Lead and drive cross-functional teams to deliver results and execute project deliverables independently. Participate in and lead continuous improvement initiatives.
 
 
 Technical &amp; Analytical Excellence: Apply analytical skills to navigate local regulations and customer requirements. Challenge current practices and develop innovative solutions that meet timelines, raise the bar, and exceed expectations.
 
 
 Stakeholder Communication: Create and own written communications to business partners and stakeholders on pre-construction matters. Build collaborative, influential relationships within GES and with critical stakeholders inside and outside Amazon.
 
 
 Problem Resolution: Troubleshoot issues independently and drive them to closure with minimal supervision. Navigate internal and external barriers while managing multicultural teams and facilitating stakeholder alignment.
 
 
 Travel: Up to 50% travel across AMET region to support site evaluations and construction oversight.
 
 
 A day in the life
 
 
 As the AMET Head of Pre-Construction, you will represent Amazon GES in ensuring the successful delivery of pre-construction phases (site selection, site evaluation, budget estimate, concept design, schematic design, detail design) for Amazon's projects while strategically advancing processes, health &amp; safety standards, and sustainability performance. You will lead and mentor large cross-functional teams, serving as the subject matter expert to guide projects from concept through construction readiness.
 
 
 Your expertise will drive critical decisions on technical solutions, cost implications, and risk mitigation strategies that impact project safety and delivery timelines. You'll balance strategic oversight with hands-on engagement, ensuring your team delivers excellence while developing their capabilities for future leadership roles.
 
 
 Daily activities include reviewing the pre-construction program with your team and key partner organizations, conducting site validations during the site selection process, performing due diligence assessments, managing design development, leading risk analysis, negotiating contracts and costs, and maintaining stakeholder alignment. You'll travel to sites during the evaluation process and provide construction oversight during critical project phases.
 
 
 Strong communication skills are essential&mdash;you'll engage effectively with both frontline teams and executive leadership, translating complex technical concepts into clear business recommendations and ensuring alignment across all organizational levels.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Experience in one or more of the following areas: construction or engineering project management, real estate development, or architecture/design
 </li>
 <li>
 15+ years of experience in construction management, pre-construction management, or related disciplines with progressive leadership responsibility
 </li>
 <li>
 10+ years leading development and pre-construction activities for logistics facilities, warehouses, industrial facilities, and/or critical infrastructure projects
 </li>
 <li>
 Bachelor's degree in Civil, Architecture, mechanical, industrial Engineering, or related field (or equivalent experience)
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Experience with AutoCAD and/or Building Information Modeling (BIM), as well as scheduling software (Primavera, MS Project, or similar)
 </li>
 <li>
 certification such as Professional Engineer (PE), LEED, or Certified Construction Manager (CCM)
 </li>
 <li>
 Project Management Professional (PMP) or equivalent certification
 </li>
 <li>
 French, German, Polish, Arabic, Portuguese, Turkish, Chinese (Mandarin), Afrikaans and Zulu are considered preferred qualifications.
 </li>
 <li>
 Master's degree in Engineering, or related field
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - Souq.com for E-Commerce LLC
 
 
 Job ID: A3190309
</div>

Sr Regional, Pre-construction, GES

Aujan Coca-Cola Beverages Company (ACCBC)

<div>
 
 
 Job Title: HR &amp; Administration Assistant
 
 
 
 
 Reports To:
 
 HR/ Admin Operations SV (dotted line to HRBP for governance alignment)
 
 
 
 Functional Partnership:
 
 Relevant Market / BU
 
 
 
 Function:
 
 HR/ Administration
 
 
 
 Location:
 
 6th October, Industrial Zone, Giza, Egypt.
 
 
 
 Grade:
 
 Hay
 
 
 
 
 
 
 Operating Context
 
 
 
 
 
 
 The HR/ Administration Assistant operates within a structured HR operating model supporting:
 
 <ul>
 <li>
 HR Operations execution
 </li>
 <li>
 Commercial and Factory administrative coordination
 </li>
 <li>
 Office and facility management
 </li>
 <li>
 Government documentation support
 </li>
 </ul>
 
 The role functions within a regulated, cost-disciplined, multi-department environment requiring:
 
 <ul>
 <li>
 High coordination discipline
 </li>
 <li>
 Documentation accuracy
 </li>
 <li>
 Facility and office control standards
 </li>
 <li>
 Confidential handling of employee data
 </li>
 <li>
 Alignment to enterprise governance and reporting systems
 </li>
 </ul>
 
 The role is an enabling function and does not carry workforce governance authority.
 
 
 
 
 
 
 Job Purpose
 
 
 
 
 
 
 The HR Administration Assistant provides structured administrative, documentation, coordination, and facility support to the HR Operations SV.
 
 
 The HR Admin Assistant supports the Human Resources function by handling personnel administration, employee records, and day-to-day HR operations, in addition to general administrative and office management tasks. The role ensures smooth office operations while maintaining compliance with labour laws, internal policies, and governance frameworks.
 
 
 
 
 
 The role ensures:
 
 <ul>
 <li>
 Smooth office operations
 </li>
 <li>
 Accurate documentation handling
 </li>
 <li>
 Timely processing of administrative transactions
 </li>
 <li>
 Structured meeting and travel coordination
 </li>
 <li>
 Compliance with internal policies and regulatory requirements
 </li>
 </ul>
 
 The role may support HR Operations during overflow periods under direct supervision and within defined authority limits.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 A. Administrative &amp; Office Coordination
 
 
 <ul>
 <li>
 Manage office supplies, pantry, equipment inventory, and vendor coordination
 </li>
 <li>
 Raise purchase requests and follow up on Purchase Orders (POs) with procurement.
 </li>
 <li>
 Ensure proper documentation of approvals and audit traceability
 </li>
 <li>
 Oversee office administration tasks (supplies, maintenance, vendors, etc.).
 </li>
 <li>
 Coordinate with service providers (cleaning, security, facility management).
 </li>
 <li>
 Support office events, meetings, and logistics.
 </li>
 <li>
 Maintain administrative records and contracts with vendors.
 </li>
 <li>
 Ensure smooth day-to-day office operations.
 </li>
 </ul>
 
 
 
 
 
 B. Documentation &amp; Filing Control
 
 
 <ul>
 <li>
 Maintain organized, secure filing systems for administrative and HR-related documentation (hard &amp; soft copies).
 </li>
 <li>
 Ensure documentation complies with retention standards and internal policy
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 <li>
 Maintain and update employee files
 </li>
 <li>
 Handle onboarding documentation (contracts, forms, social insurance, etc.).
 </li>
 <li>
 Manage employee records, including promotions, transfers, and terminations.
 </li>
 <li>
 Ensure compliance with local labor laws and internal regulations.
 </li>
 <li>
 Maintain confidentiality and data protection discipline
 </li>
 <li>
 Manage incoming and outgoing correspondence in a timely and organized manner.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 C. HR Operational Support (Overflow &amp; Structured Assistance)
 
 
 <ul>
 <li>
 Support HR Operations Specialist during high-volume periods under supervision
 </li>
 <li>
 Prepare documentation packs for onboarding and offboarding
 </li>
 <li>
 Track document collection status for payroll, visas, and insurance
 </li>
 <li>
 Coordinate logistics for recruitment interviews and onboarding sessions
 </li>
 <li>
 Ensure all support remains within approved governance frameworks
 </li>
 <li>
 Administer employee benefits programs, including medical insurance, social insurance, and other company benefits.
 </li>
 <li>
 Coordinate employee enrollment, additions, deletions, and updates with service providers.
 </li>
 <li>
 Manage mobile lines allocation and tracking in line with company policy.
 </li>
 <li>
 Act as a point of contact for employee inquiries related to benefits.
 </li>
 <li>
 Ensure accurate records and timely updates for all benefits-related data.
 </li>
 </ul>
 
 Local Governance Authority: HR Operations Specialist
 
 
 Central Governance Authority: Operational Excellence Manager &amp; Head of HR
 
 
 
 
 
 
 
 
 <ul>
 <li>
 Track expense submissions and follow-ups
 </li>
 </ul>
 
 
 
 
 
 
 
 
 E. Government &amp; Regulatory Documentation Support
 
 
 <ul>
 <li>
 Assist in tracking contract renewals and government documentation
 </li>
 <li>
 Maintain updated GOSI and statutory files under HR Operations guidance
 </li>
 <li>
 Support document preparation for audits or inspections
 </li>
 <li>
 Escalate compliance risks immediately to HR Operations Specialist
 </li>
 </ul>
 
 
 
 
 
 F. Facility &amp; Office Standards
 
 
 <ul>
 <li>
 Maintain office standards aligned with GHK / 5S practices
 </li>
 <li>
 Liaise with facility management for maintenance issues
 </li>
 <li>
 Ensure orderly, professional office environment
 </li>
 <li>
 Support workplace event logistics where required
 </li>
 </ul>
 
 
 G. Administrative Operations
 
 
 
 
 Transportation Management
 
 
 <ul>
 <li>
 Manage employee transportation services and bus routes
 </li>
 <li>
 Coordinate transportation schedules according to operational requirements
 </li>
 <li>
 Follow up on transportation contracts, renewals, invoices, and payments
 </li>
 </ul>
 
 
 
 
 
 
 Mobile Lines &amp; Telecommunications
 
 
 <ul>
 <li>
 Manage company mobile lines and landline services including activation, deactivation, and package modifications
 </li>
 <li>
 Monitor monthly invoices and maintain employee mobile allowance records
 </li>
 </ul>
 
 
 Invoice Processing &amp; Payment Follow-up
 
 
 <ul>
 <li>
 Prepare and submit invoices through DWS workflow and follow up approvals with stakeholders
 </li>
 <li>
 Coordinate with Finance and Treasury to ensure timely payments
 </li>
 </ul>
 
 
 
 
 
 Clear Role Boundaries
 
 
 
 This role IS:
 
 <ul>
 <li>
 Administrative and coordination support function
 </li>
 <li>
 Office and documentation control enabler
 </li>
 <li>
 Overflow support to HR Operations
 </li>
 <li>
 Service-oriented liaison
 </li>
 </ul>
 
 This role IS NOT:
 
 <ul>
 <li>
 Workforce governance authority
 </li>
 <li>
 HR decision-maker
 </li>
 <li>
 Payroll approver
 </li>
 <li>
 ER handler
 </li>
 <li>
 Compensation or talent framework owner
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Key Interfaces
 
 
 
 Internal
 
 <ul>
 <li>
 HR Operations Specialist (Primary Line Manager)
 </li>
 <li>
 HRBP (Governance awareness)
 </li>
 <li>
 Head of HR &ndash; enterprise direction, standards and operating model
 </li>
 <li>
 Finance &ndash; PO and payment processing
 </li>
 <li>
 Legal &ndash; documentation requests
 </li>
 <li>
 Commercial &amp; Factory teams
 </li>
 </ul>
 
 External
 
 <ul>
 <li>
 Travel agencies
 </li>
 <li>
 Government offices
 </li>
 <li>
 Facility vendors
 </li>
 <li>
 Suppliers
 </li>
 </ul>
 
 
 
 
 
 Key Performance Indicators
 
 
 
 Administrative Excellence
 
 <ul>
 <li>
 Timely completion of assigned tasks
 </li>
 <li>
 PO and payment accuracy rate &ge;98%
 </li>
 <li>
 Zero penalties due to delayed visa or government processing
 </li>
 </ul>
 
 Documentation &amp; Compliance
 
 <ul>
 <li>
 Filing accuracy and audit readiness
 </li>
 <li>
 Zero lost or incomplete employee documentation
 </li>
 </ul>
 
 Service Quality
 
 <ul>
 <li>
 Meeting coordination without scheduling conflicts
 </li>
 <li>
 Positive internal service feedback
 </li>
 </ul>
 
 Facility Standards
 
 <ul>
 <li>
 GHK / 5S compliance adherence
 </li>
 </ul>
 
 
 
 
 
 Development Pathway
 
 
 
 
 
 
 Administration Assistant - HR Operations Specialist
 
 
 
 
 
 Progression requires:
 
 <ul>
 <li>
 Demonstrated accuracy and compliance discipline
 </li>
 <li>
 Strong system literacy
 </li>
 <li>
 Exposure to payroll and HRIS processes
 </li>
 <li>
 Proven confidentiality and governance mindset
 </li>
 <li>
 Basic workforce administration capability
 </li>
 </ul>
</div>

HR & Administration Assistant - (6th October)

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