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commercial finance analyst

Propel Consult

Position: Commercial Finance AnalystDepartment: FinanceReports to: Director of Finance Location BahrainRole Purpose: The Commercial Finance Analyst serves as the financial backbone of company commercial operations by providing accurate, timely, and insightful financial analysis and reporting. This role enables effective decision-making, strengthens pricing discipline, protects margins, and enhances overall commercial performance across all channels.KEY RESPONSIBILITIES, ACCOUNTABILITIES AND ACTIVITIESGeneral Commercial Performance Visibility: &middot; Build and maintain year-to-date (YTD), quarter-to-date (QTD), and month-to-date (MTD) reports. &middot; Analyze performance by customer, channel, SKU, category, and salesperson. &middot; Ensure a single, accurate view of sales and gross profit (GP) for commercial and senior management. Pricing &amp; Margin Governance: &middot; Align cost of goods sold (COGS), price lists, and customer deal structures. &middot; Validate all price changes and commercial proposals. &middot; Highlight risks and protect GP through disciplined pricing control. Support on Proposals, Contracts &amp; Tenders: &middot; Collaborate with the sales team on tenders, renewals, and listings. &middot; Ensure proposals adhere to approved pricing logic. &middot; Prepare clear financial summaries for effective decision-making. Trade Spend &amp; Marketing Investment Tracking: &middot; Track discounts, free-of-charge offers (FOCs), activations, and customer support investments. &middot; Assess the effectiveness of trade spending and correlate it with volume and margin delivery. &middot; Identify areas where investment does not yield a return. Quarterly Commission Tracking: &middot; Own complete quarterly commission calculations and reconcile results against targets. &middot; Prepare structured commission reports for finance and senior leadership, ensuring accuracy and transparency. Daily &amp; Weekly Reporting Discipline: &middot; Issue short, structured daily performance snapshots. &middot; Prepare weekly financial packs for commercial discussions. &middot; Act as the single source of truth for commercial financial data. Forecasting &amp; Profitability Analysis: &middot; Support monthly and quarterly forecasting efforts. &middot; Analyze SKU-level profitability, mix analysis, and channel reviews. &middot; Provide insights that shape portfolio and channel strategy. B2C Focus: &middot; Evaluate store-level performance, focusing on footfall, conversion rates, average transaction value (ATV), and retention. &middot; Review eCommerce profitability and home-delivery cost structures. &middot; Track average revenue per user (ARPU), customer lifetime value (CLV), retention rates, cost per acquisition (CPA), and support eCommerce optimization. Marketing &amp; Category Insight Support: &middot; Provide insights into brand and category performance for planning and supplier reviews. &middot; Deliver visibility on advertising and promotional (A&amp;P) spending versus usage, and track efficiency. &middot; Analyze SKU mix and shopper trends for data-driven campaign planning. &middot; Identify category gaps and SKU opportunities.Requirements:Qualifications &middot; Minimum 5 years of experience in FMCG, beverage, or international distribution. &middot; Strong commercial finance experience across on-trade, off-trade, and retail channels.Skills &middot; Advanced Excel skills; experience with business intelligence (BI) tools is an advantage. &middot; Solid understanding of pricing, promotions, trade terms, and trade models. &middot; Proven ability to collaborate effectively with Sales, Marketing, Operations, and Finance teams. &middot; High level of accuracy, ownership, and consistency in financial reporting. &middot; Ability to analyze complex data and simplify insights to guide decision-making. &middot; Experience in building comprehensive performance reports and financial summaries. &middot; Knowledge of trade spend management, margin governance, and profitability analysis. &middot; Ability to support forecasting, KPI tracking, and commercial proposals.Job Type: Full-time

Commercial Finance Analyst

Braxtone Group

<div>
 The
 
 Senior Underwriter/data analyst
 
 plays a crucial role in supporting overall performance, efficiency, analyzing data results, evaluate and underwrite insurance risks in accordance with company policies and profitability targets while leveraging data analytics to monitor portfolio performance, detect trends, and support strategic decision-making.
 
 
 This position bridges technical underwriting with data-driven insight, ensuring sound risk selection, loss ratio improvement, and operational efficiency.
 
 
 
 Duties And Responsibilities
 
 
 
 <ul>
 <li>
 A. Underwriting &amp; Risk Evaluation
 </li>
 <li>
 Assess and underwrite individual and fleet policies in line with Braxtone and insurer guidelines.
 </li>
 <li>
 Analyze policy applications, vehicle data, and client profiles to determine appropriate pricing and coverage terms.
 </li>
 <li>
 Ensure underwriting decisions maintain compliance with company risk appetite and reinsurance requirements.
 </li>
 <li>
 Review loss experience, claims frequency, and trends to adjust underwriting criteria or premiums.
 </li>
 <li>
 Collaborate with brokers and insurance partners to clarify underwriting conditions or exclusions.
 </li>
 <li>
 Recommend risk mitigation actions and re-underwriting for loss-making portfolios.
 </li>
 <li>
 B. Data Analysis &amp; Reporting
 </li>
 <li>
 Collect, clean, and analyze data from claims, underwriting, and operations systems.
 </li>
 <li>
 Identify patterns affecting loss ratio, frequency of service, and claim cost by segment or partner.
 </li>
 <li>
 Develop dashboards and reports showing key performance indicators (KPI), including:
 </li>
 <li>
 Loss ratio by product and insurer
 </li>
 <li>
 Average cost per service or claim
 </li>
 <li>
 Policy utilization rates
 </li>
 <li>
 Portfolio growth by partner
 </li>
 <li>
 Support management in quarterly portfolio reviews and pricing model adjustments.
 </li>
 <li>
 Monitor Minimum Deposit (M&amp;D) commitments and insurer performance against service volume targets.
 </li>
 <li>
 C. Process Optimization
 </li>
 <li>
 Recommend automation and workflow improvements for underwriting and data tracking.
 </li>
 <li>
 Work with IT to improve data integration between CRM, claims, and finance systems.
 </li>
 <li>
 Establish quality checks for data accuracy and consistency across departments.
 </li>
 <li>
 D. Compliance &amp; Governance
 </li>
 <li>
 Ensure adherence to underwriting authorities, company policies, and local regulatory standards.
 </li>
 <li>
 Maintain confidentiality of partner and client data.
 </li>
 <li>
 Prepare audit-ready documentation for internal and external reviews.
 
 
 </li>
 </ul>
 
 Key Performance Indicators (KPIs)
 
 
 
 <li>
 Portfolio Loss Ratio maintained below agreed benchmark.
 </li>
 Accuracy of underwriting decisions (error rate
 <li>
 Timely delivery of monthly underwriting and performance reports.
 </li>
 <li>
 Reduction in data discrepancies and reporting delays.
 </li>
 <li>
 Improvement in underwriting profitability through data insights.
 
 
 </li>
 
 Educational, Skills, And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree, in Actuarial studies, Business Administration, Statistics.
 </li>
 <li>
 5&ndash;8 years&rsquo; experience in underwriting (motor or general lines) with strong analytical exposure.
 </li>
 <li>
 Experience in insurance data analysis, pricing, or business intelligence.
 </li>
 <li>
 Excellent knowledge of insurance principles, risk assessment, and policy structures.
 
 
 </li>
 </ul>
 
 Technical Skills
 
 
 
 <ul>
 <li>
 Advanced Excel, Power BI, or Tableau for data visualization.
 </li>
 <li>
 Strong command of SQL or similar tools for data extraction (preferred).
 </li>
 <li>
 Familiarity with CRM and insurance management systems.
 </li>
 <li>
 Excellent reporting, presentation, and documentation skills.
 
 
 </li>
 </ul>
 
 Personal Competencies
 
 
 
 <ul>
 <li>
 Analytical thinker with high attention to detail.
 </li>
 <li>
 Strong communication and negotiation skills.
 </li>
 <li>
 Ability to balance commercial awareness with risk control.
 </li>
 <li>
 Organized, proactive, and capable of working under pressure.
 </li>
 <li>
 Collaborative and able to work cross-functionally with Operations, Finance, and IT.
 </li>
 </ul>
</div>

Senior Underwriter/ Data Analyst ( Bahrain Based)

Ninja 🥷🏽 نينجا

<div>
 The SPE Specialist plays a vital role in supporting strategic decision-making through
 
 
 follow up, issues solving, financial planning, analysis, and performance reporting.
 
 
 Working closely with commercial and operational teams, this role provides insights into key business drivers.
 
 
 The ideal candidate will combine strong analytical skills with business acumen to drive strong business performance and support growth initiatives.
 
 
 <ul>
 <li>
 Maintain proactive, professional relationships with suppliers to
 
 
 </li>
 </ul>
 ensure operational continuity and strong partnership.
 
 
 <ul>
 <li>
 Drive follow-ups on SOA collection, invoice status, pending
 
 
 </li>
 </ul>
 deductions, and payment queries.
 
 
 <ul>
 <li>
 Monitor supplier performance trends and coordinate corrective
 
 
 </li>
 </ul>
 actions where needed.
 
 
 <ul>
 <li>
 Ensure suppliers submit Statements of Account by the 15th of
 
 
 </li>
 </ul>
 each month and chase late submissions.
 
 
 <ul>
 <li>
 Coordinate with supply chain and operations to investigate and
 
 
 </li>
 </ul>
 resolve invoice mismatches or disputes.
 
 
 <ul>
 <li>
 Validate and obtain credit notes for pending deductions;
 
 
 </li>
 </ul>
 escalate unresolved items to finance.
 
 
 Ensure supplier financial practices comply with Bahrain
 
 
 regulations and company policies.
 
 
 <ul>
 <li>
 Prepare, register and follow the approval flow for supplier BDAs(Business Deal Agreements); manage signatures and stamping
 </li>
 <li>
 Maintain accurate contract and document records for audit
 
 
 </li>
 </ul>
 readiness.
 
 
 <ul>
 <li>
 Monitor daily product availability to maximize obtainability and
 
 
 </li>
 </ul>
 minimize stockouts.
 
 
 <ul>
 <li>
 Track and analyze suppliers' fill rate performance; identify root
 
 
 </li>
 </ul>
 causes of shortfalls and coordinate remediation.
 
 
 <ul>
 <li>
 Work with commercial and supply chain teams to optimize
 
 
 </li>
 </ul>
 inventory levels and turnover.
 
 
 
 Requirements
 
 
 
 Necessary Knowledge and Experience:
 
 
 <ul>
 <li>
 2-4 minimum years in supplier/vendor management, procurement,or financial coordination
 </li>
 <li>
 Strong knowledge of supplier performance metrics (fill rate,availability, inventory)
 </li>
 <li>
 Experience working with finance and commercial teams
 </li>
 <li>
 Knowledge of KSA regulatory requirements and commercial policies
 </li>
 <li>
 Proficiency in MS Excel for reporting and analysis
 
 
 </li>
 </ul>
 Education and Certification Minimum Requirements:
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Supply Chain
 </li>
 <li>
 Management, Finance, or a related field
 </li>
 <li>
 Relevant certifications (e.g., Procurement, Supply Chain, Vendor
 </li>
 <li>
 Management) are a plus
 </li>
 </ul>
</div>

SPE Specialist

Gulf Air

<div>MAIN OBJECTIVES<ul><li> 
This is an integral part of the Pricing &amp; Revenue Management and Commercial team in which the jobholder will play a crucial role in driving decisions to drive revenue growth and profitability of Gulf Air.</li><li>Owner of all pricing and revenue management performance KPIS as well as revenue and budgeting reports for top level management. Making daily decisions around quality of data and best visualization and analysis to ensure leadership and analysts have sound data, reports, methods to make timely and sound decisions including key metrics used to measure and drive improved revenue performance.</li><li>Driving and leading internal and cross-functional teams focusing on revenue generation opportunities as well as identify areas of risk to mitigate revenue risk. Performs sensitivity and other complex analyses and makes recommendations to drive decision making for business.</li></ul>
MAIN DUTIES 
1.Lead internal and cross-functional teams to identify revenue risks and growth opportunities throughout the network. Be accountable for decisions and action plans to ensure revenue generation.
2.Uses advanced tools and analytical techniques to create efficient and effective performance and tracking tools to ensure performance is measured at all levels of the network within pricing and revenue management. Provide consistent updates of flown and future performance and key economic KPIs such as revenue spill, spoilage, RASK, etc.
3.Understands risk models and decides which key revenue/profitability indicators are most impactful to take proactive steps to create contingency scenarios individually, with team members as well as cross-functionally to reduce revenue degradation risk.
4.Responsible to create, build and maintain department-wide management reports that give key insights into PRM and RASK performance. Ability to lead ideation and business process sessions with all levels of the organization to ensure effective reports and data are created driving efficient and effective PRM strategies.
5.Create revenue impact analysis for network-wide pricing and demand actions including their effect on markets, revenue and competitive trends and have a fundamental understanding of the data. Create competitor fare data and monitoring reports and ensure team leverages them into day-to-day business processes
6.Using advanced technical skills, create highly insightful reports at all levels of the network for PRM to ensure team has proper tools/insights to make sound decisions to create PRM strategies for peak periods and special events. Additionally, monitoring tools to ensure strategy execution and adjustments are appropriate and decides points of inflection needed for timely reviews.
7.Responsible for managing a wide range of projects and revenue scenario modelling with finance, Pricing and Revenue Management and other Commercial teams.
8.Consistently creates system-wide analysis of past performance and shows drivers of revenue performance at network, regional, route, O&amp;D and/or analyst level as well as deciding what insights are most impactful in terms of forward-looking trends and performance.
9.Based on usage and other analysis and trends, decides when business process and ideation sessions are required and leads them. Ensure reports and tools are being leveraged and pricing and demand management are working effectively to drive revenue growth.
10.Using advanced modelling and ai/machine learning techniques, builds tools and reports to leverage pricing systems (infare, atpco, airprice, RO, etc) and ensures capacity changes for the airline and key competitors are understood throughout the team and helps develop key reports and tools to help PRM team members monitor and adjust strategies as needed based on market conditions and demand trends
11.Responsible to generate waterfall and other dynamic charts and pair with proper analysis and insights to create and lead presentations for management teams.
12.Creates frameworks to ensure continual evaluation and improvement for revenue management processes and systems.
EDUCATION AND TRAINING 
Educated to university degree level in Economics, Math, Finance or a related field. Masters degree preferred. Highly PC literate with a strong working knowledge of Excel, Word, PowerBI, SQL and PowerPoint. Good standard of written/spoken English required.
EXPERIENCE 
At least 3 years' experience in an analytical role, strategic planning, financial analysis or business consulting with clear experience making sound decisions. Experience in the airline industry and an understanding of Pricing and Revenue Management is preferred.
Experience in drawing insights from complex data sources and explaining those insights in business-friendly terms to stakeholders at all levels.</div>

REVENUE MANAGEMENT PERFORMANCE ANALYST

<figure class="table"><table><tbody><tr><td>&nbsp;The Senior Underwriter/data analyst&nbsp;plays a crucial role in supporting overall performance, efficiency, analyzing data results, evaluate and underwrite insurance risks in accordance with company policies and profitability targets while leveraging data analytics to monitor portfolio performance, detect trends, and support strategic decision-making. This position bridges technical underwriting with data-driven insight, ensuring sound risk selection, loss ratio improvement, and operational efficiency.&nbsp;</td></tr><tr><td>&nbsp;DUTIES AND RESPONSIBILITIES:&nbsp;&nbsp;<ul><li>A. Underwriting &amp; Risk Evaluation</li><li>Assess and underwrite individual and fleet policies in line with Braxtone and insurer guidelines.</li><li>Analyze policy applications, vehicle data, and client profiles to determine appropriate pricing and coverage terms.</li><li>Ensure underwriting decisions maintain compliance with company risk appetite and reinsurance requirements.</li><li>Review loss experience, claims frequency, and trends to adjust underwriting criteria or premiums.</li><li>Collaborate with brokers and insurance partners to clarify underwriting conditions or exclusions.</li><li>Recommend risk mitigation actions and re-underwriting for loss-making portfolios.</li><li>B. Data Analysis &amp; Reporting</li><li>Collect, clean, and analyze data from claims, underwriting, and operations systems.</li><li>Identify patterns affecting loss ratio, frequency of service, and claim cost by segment or partner.</li><li>Develop dashboards and reports showing key performance indicators (KPI), including:</li><li>Loss ratio by product and insurer</li><li>Average cost per service or claim</li><li>Policy utilization rates</li><li>Portfolio growth by partner</li><li>Support management in quarterly portfolio reviews and pricing model adjustments.</li><li>Monitor Minimum Deposit (M&amp;D) commitments and insurer performance against service volume targets.</li><li>C. Process Optimization</li><li>Recommend automation and workflow improvements for underwriting and data tracking.</li><li>Work with IT to improve data integration between CRM, claims, and finance systems.</li><li>Establish quality checks for data accuracy and consistency across departments.</li><li>D. Compliance &amp; Governance</li><li>Ensure adherence to underwriting authorities, company policies, and local regulatory standards.</li><li>Maintain confidentiality of partner and client data.</li><li>Prepare audit-ready documentation for internal and external reviews.</li></ul>Key Performance Indicators (KPIs)<ul><li>Portfolio Loss Ratio maintained below agreed benchmark.</li><li>Accuracy of underwriting decisions (error rate &lt; 2%).</li><li>Timely delivery of monthly underwriting and performance reports.</li><li>Reduction in data discrepancies and reporting delays.</li><li>Improvement in underwriting profitability through data insights.</li></ul>&nbsp;</td></tr><tr><td>Educational, Skills, and Experience:&nbsp;<ol><li>Bachelor’s degree, in Actuarial studies,&nbsp;Business Administration, Statistics.</li><li>5–8 years’ experience in underwriting (motor or general lines) with strong analytical exposure.</li><li>Experience in insurance data analysis, pricing, or business intelligence.</li><li>Excellent knowledge of insurance principles, risk assessment, and policy structures.</li></ol>&nbsp;Technical Skills:&nbsp;<ol><li>Advanced Excel, Power BI, or Tableau for data visualization.</li><li>Strong command of SQL or similar tools for data extraction (preferred).</li><li>Familiarity with CRM and insurance management systems.</li><li>Excellent reporting, presentation, and documentation skills.</li></ol>&nbsp;Personal Competencies&nbsp;<ol><li>Analytical thinker with high attention to detail.</li><li>Strong communication and negotiation skills.</li><li>Ability to balance commercial awareness with risk control.</li><li>Organized, proactive, and capable of working under pressure.</li><li>Collaborative and able to work cross-functionally with Operations, Finance, and IT.</li></ol>&nbsp;</td></tr></tbody></table></figure>

Zain

<div>About the Role 
The Business Development Specialist is responsible for driving new business initiatives and strategic partnerships that support Zain Bahrain's commercial growth. The role manages the planning, execution, and monitoring of business development projects, ensuring initiatives are aligned with corporate objectives and deliver measurable financial results. It combines strategic planning with day-to-day operational leadership to translate commercial ideas into executed programs and partnerships.
 Key Responsibilities:
 Strategic Planning &amp; Execution<ul><li>
 Develop and implement business development plans aligned with Zain Bahrain's growth strategy.</li><li>
Identify and evaluate new partnership opportunities, ventures, and digital revenue streams.</li><li>
Conduct feasibility and financial analysis for new commercial initiatives.</li><li>
Coordinate proposal creation, business cases, and presentations for management review.</li><li>
Drive approved projects from initiation through execution and post-launch evaluation.</li><li>
Maintain a robust opportunity pipeline and ensure accurate reporting of progress.</li></ul>
Partnership &amp; Stakeholder Management<ul><li>
 Facilitate commercial discussions and negotiations with partners to secure favorable business terms.</li><li>
Collaborate with Finance, Legal, Marketing, and Technology teams for deal validation and alignment.</li><li>
Build and nurture strong relationships with existing and potential partners to expand Zain's business network.</li><li>
Ensure that all agreements comply with internal governance and regulatory standards.</li></ul>
 Operational Leadership &amp; Project Delivery<ul><li>
 Supervise the daily execution of ongoing projects and ensure milestones are achieved on time.</li><li>
Coordinate cross-functional meetings to monitor deliverables and resolve operational challenges.</li><li>
Track and manage KPIs related to partnership performance and project contribution to revenue.</li><li>
Prepare detailed post-launch evaluations to measure business impact and lessons learned.</li></ul>
 Team Development &amp; Collaboration<ul><li>
 Support the team, fostering a high-performance culture built on accountability and innovation.</li><li>
Share market intelligence and partnership insights across departments to align strategic focus.</li><li>
Promote collaboration between Business Development, Devices, Marketing, and Digital teams.</li></ul>
 Market Analysis &amp; Reporting<ul><li>
 Monitor telecom and digital ecosystem trends to identify emerging opportunities.</li><li>
Conduct competitive benchmarking to maintain Zain Bahrain's advantage in new product and service launches.</li><li>
Prepare management reports summarizing pipeline status, performance, and future projections.</li></ul>
 General<ul><li>
 Ensure that all business development activities are executed in accordance with company policies.</li><li>
Represent the department in internal project reviews and strategic committees.</li><li>
Perform any other related duties as assigned or required.</li></ul>
What We Need From You<ul><li> 
3-5+ years of experience in telecom, insurance, business development, or partnerships leadership.</li><li>
Bachelor's degree in Business, Marketing, Computer Science or Computer engineering.</li></ul>
Skills and Knowledge<ul><li> 
Negotiation skills</li><li>
Market analysis and Strategic planning</li><li>
Strategic and analytical mindset.</li><li>
Excellent communication and stakeholder management skills.</li><li>
Proficiency in Microsoft Office and business reporting tools.</li></ul></div>

Business Development Specialist

Citi

<div>
 
 
 Engineer the future of global finance. At Citi, our Tech team doesn&rsquo;t just support finance &ndash; we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.
 
 
 
 
 The Applications Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.
 
 
 
 Responsibilities:
 
 
 
 <ul>
 <li>
 The Application Support Senior Analyst provides technical and business support for users of Citi Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
 </li>
 <li>
 Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
 </li>
 <li>
 Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
 </li>
 <li>
 Start of day checks, continuous monitoring, and regional handover.
 </li>
 <li>
 Perform same day risk reconciliations
 </li>
 <li>
 Develop and maintain technical support documentation.
 </li>
 <li>
 Identifies ways to maximize the potential of the applications used
 </li>
 <li>
 Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
 </li>
 <li>
 Ensures that storage and archiving procedures are in place and functioning correctly
 </li>
 <li>
 Formulates and defines scope and objectives for complex application enhancements and problem resolution
 </li>
 <li>
 Reviews and develops application contingency planning to ensure availability to users.
 </li>
 <li>
 Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
 </li>
 <li>
 Participate in application releases, from development, testing and deployment into production.
 </li>
 <li>
 Engages in post implementation analysis to ensure successful system design and functionality.
 </li>
 <li>
 Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
 </li>
 <li>
 Ensures essential procedures are followed and helps to define operating standards and processes.
 </li>
 <li>
 Act as a liaison between users/traders, interfacing internal technology groups and vendors.
 </li>
 <li>
 Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
 </li>
 <li>
 Acts as advisor or coach to new or lower level analysts.
 </li>
 <li>
 Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
 </li>
 <li>
 Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
 </li>
 <li>
 Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
 </li>
 <li>
 Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
 </li>
 <li>
 Performs other duties and functions as assigned.
 </li>
 <li>
 Has the ability to operate with a limited level of direct supervision.
 </li>
 <li>
 Can exercise independence of judgement and autonomy.
 </li>
 <li>
 Acts as SME to senior stakeholders and /or other team members.
 </li>
 <li>
 Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
 
 
 </li>
 </ul>
 
 Qualifications:
 
 
 
 <ul>
 <li>
 Significant experience in an Application Support role.
 </li>
 <li>
 Experience installing, configuring or supporting business applications.
 </li>
 <li>
 Experience with some programming languages and willingness/ability to learn.
 </li>
 <li>
 Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
 </li>
 <li>
 Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
 </li>
 <li>
 Demonstrated analytical skills
 </li>
 <li>
 Issue tracking and reporting using tools
 </li>
 <li>
 Knowledge/ experience of problem Management Tools.
 </li>
 <li>
 Good all-round technical skills
 </li>
 <li>
 Effectively share information with other support team members and with other technology teams
 </li>
 <li>
 Ability to plan and organize workload
 </li>
 <li>
 Consistently demonstrates clear and concise written and verbal communication skills
 </li>
 <li>
 Ability to communicate appropriately to relevant stakeholders
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/University degree or equivalent experience
 
 
 </li>
 </ul>
 ------------------------------------------------------
 
 
 
 Job Family Group:
 
 
 
 Technology
 
 
 ------------------------------------------------------
 
 
 
 Job Family:
 
 
 
 Applications Support
 
 
 ------------------------------------------------------
 
 
 
 Time Type:
 
 
 
 Full time
 
 
 ------------------------------------------------------
 
 
 
 Most Relevant Skills
 
 
 
 Please see the requirements listed above.
 
 
 ------------------------------------------------------
 
 
 
 Other Relevant Skills
 
 
 
 For complementary skills, please see above and/or contact the recruiter.
 
 
 ------------------------------------------------------
 
 
 
 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
 
 
 
 
 If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review
 
 
 Accessibility at Citi.
 
 
 
 
 View Citi&rsquo;s EEO Policy Statement and the Know Your Rights poster.
 
</div>

Senior Support Specialist - Oracle and OpenShift (Assistant Vice President)

Explore 163+ Commercial finance analyst in Bahrain this January. Find roles across top companies and apply now to boost your career.

163 commercial finance analyst jobs IN Bahrain

Commercial Finance Analyst

Senior Underwriter/ Data Analyst ( Bahrain Based)

SPE Specialist

REVENUE MANAGEMENT PERFORMANCE ANALYST

Senior Underwriter/ Data Analyst ( Bahrain Based)

Business Development Specialist

Senior Support Specialist - Oracle and OpenShift (Assistant Vice President)