bartender social (fine dining/michelin star experience) | waldorf astoria dubai palm jumeirah

commis 2 (yu asian restaurant) | waldorf astoria dubai palm jumeirah

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bartender - zest restaurant

bartender social (fine dining/michelin star experience) | waldorf astoria dubai palm jumeirah Jobs in Dubai

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commis 2 (yu asian restaurant) | waldorf astoria dubai palm jumeirah Jobs in Dubai

commis 3, banquets and conventions Jobs in Dubai

commis 3, banquets and conventions

commis 2 yu asian restaurant waldorf astoria dubai palm jumeirah

Hilton

<div>Commis 2 (Yu Asian Restaurant) | Waldorf Astoria Dubai Palm Jumeirah
As a Commis 2 (Yu Asian Restaurant), you will play a crucial role in ensuring that the culinary operations in the kitchen are efficient, organized, and in compliance with the highest standards. This position requires you to support the preparation and cooking of dishes, maintain hygiene and cleanliness, and contribute to the smooth operation of the kitchen.
What will I be doing
This role is crucial in supporting the Senior Chefs to deliver exceptional dishes that exceed guest expectations, while maintaining the highest standards of food safety, quality, and consistency throughout kitchen operations. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Prepare and present high-quality dishes that align with the Asian cuisine concept of YU Restaurant and with the hotel&rsquo;s luxury standards.</li><li>
Assist in the preparation and organization of ingredients for cooking, including washing, peeling, chopping vegetables, portioning proteins, and other preparatory tasks as directed by Senior Chefs.</li><li>
Follow established recipes and preparation guidelines to ensure consistency in taste, presentation, and quality of food.</li><li>
Participate in the cooking of basic dishes, such as soups, sauces, salads, and other menu items, under the guidance of the Chef de Partie or Sous Chef.</li><li>
Maintain an organized and clean workspace, ensuring all utensils, tools, and equipment are in proper working condition.</li><li>
Adhere to hygiene, sanitation, and food safety regulations, including proper handling and storage of ingredients and food items.</li><li>
Assist with receiving, checking, and storing deliveries, ensuring the correct products are received and stored properly.</li><li>
Help maintain inventory levels for your designated section and communicate any stock shortages or needs to the Chef de Partie or Sous Chef.</li><li>
Assist in the preparation of mise en place, ensuring that all ingredients and components are ready for service.</li><li>
Participate in minimizing food waste by following proper portion control and stock rotation procedures.</li><li>
Ensure all food items are prepared according to standard recipes, ensuring consistency and quality.</li><li>
Assist with the cleaning and upkeep of kitchen equipment and tools, ensuring they are ready for use at all times.</li><li>
Work closely with other kitchen staff, including Commis 1, Commis 3, and the rest of the team, to ensure timely meal preparation.</li><li>
Attend training sessions and kitchen meetings to improve your culinary skills and knowledge.</li><li>
Demonstrate a proactive approach in taking on additional tasks and responsibilities to support kitchen operations.</li><li>
Monitor and maintain a clean, safe, and hygienic kitchen environment by following all health and safety guidelines.</li><li>
Ensure that perishable items are stored and labeled correctly to prevent spoilage.</li><li>
Prepare requisitions for supplies and food items for your section and assist with the proper handling of food deliveries.</li></ul>
What are we looking for
A Commis 2, serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, knowledge, skills, and values that follow:<ul><li>
Minimum 3-5 years of experience in a high-end or luxury hotel, fine dining restaurant, or an equivalent setting, with a specialization in Asian cuisine.</li><li>
In-depth knowledge of various Asian &amp; Chinese cuisines.</li><li>
Basic understanding of food preparation, kitchen operations, and food safety standards.
</li><li>Previous experience in a kitchen, ideally in a similar role.</li><li>
Strong communication skills to collaborate effectively with kitchen staff and other departments.</li><li>
Ability to work efficiently and stay calm under pressure, particularly during busy service periods.</li><li>
Attention to detail, ensuring consistency in taste, presentation, and quality of all dishes.</li><li>
A passion for learning and a strong desire to improve culinary skills.</li><li>
High school diploma or equivalent preferred; specialized culinary training or qualifications are highly desirable.</li><li>
Physical stamina to stand for extended periods and lift kitchen equipment or supplies as necessary.</li><li>
Excellent knowledge of food hygiene and safety standards, ensuring a clean and safe kitchen environment.</li><li>
Flexibility to work various hours, including weekends, evenings, and public holidays, as required by the operational needs of the hotel.</li><li>
A positive attitude and a willingness to contribute to a dynamic, collaborative team.</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Luxury hospitality experience in a similar role</li><li>
Ability to work a variety of shifts including weekends, days, afternoons and evenings.</li></ul>
What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Commis 2 (Yu Asian Restaurant) | Waldorf Astoria Dubai Palm Jumeirah

<div>
 As a Commis 2 (Yu Asian Restaurant), you will play a crucial role in ensuring that the culinary operations in the kitchen are efficient, organized, and in compliance with the highest standards. This position requires you to support the preparation and cooking of dishes, maintain hygiene and cleanliness, and contribute to the smooth operation of the kitchen.
 
 
 
 What Will I Be Doing
 
 
 
 This role is crucial in supporting the Senior Chefs to deliver exceptional dishes that exceed guest expectations, while maintaining the highest standards of food safety, quality, and consistency throughout kitchen operations. Specifically, you will be responsible for performing the following tasks to the highest standards:
 
 
 <ul>
 <li>
 Prepare and present high-quality dishes that align with the Asian cuisine concept of YU Restaurant and with the hotel&rsquo;s luxury standards.
 </li>
 <li>
 Assist in the preparation and organization of ingredients for cooking, including washing, peeling, chopping vegetables, portioning proteins, and other preparatory tasks as directed by Senior Chefs.
 </li>
 <li>
 Follow established recipes and preparation guidelines to ensure consistency in taste, presentation, and quality of food.
 </li>
 <li>
 Participate in the cooking of basic dishes, such as soups, sauces, salads, and other menu items, under the guidance of the Chef de Partie or Sous Chef.
 </li>
 <li>
 Maintain an organized and clean workspace, ensuring all utensils, tools, and equipment are in proper working condition.
 </li>
 <li>
 Adhere to hygiene, sanitation, and food safety regulations, including proper handling and storage of ingredients and food items.
 </li>
 <li>
 Assist with receiving, checking, and storing deliveries, ensuring the correct products are received and stored properly.
 </li>
 <li>
 Help maintain inventory levels for your designated section and communicate any stock shortages or needs to the Chef de Partie or Sous Chef.
 </li>
 <li>
 Assist in the preparation of mise en place, ensuring that all ingredients and components are ready for service.
 </li>
 <li>
 Participate in minimizing food waste by following proper portion control and stock rotation procedures.
 </li>
 <li>
 Ensure all food items are prepared according to standard recipes, ensuring consistency and quality.
 </li>
 <li>
 Assist with the cleaning and upkeep of kitchen equipment and tools, ensuring they are ready for use at all times.
 </li>
 <li>
 Work closely with other kitchen staff, including Commis 1, Commis 3, and the rest of the team, to ensure timely meal preparation.
 </li>
 <li>
 Attend training sessions and kitchen meetings to improve your culinary skills and knowledge.
 </li>
 <li>
 Demonstrate a proactive approach in taking on additional tasks and responsibilities to support kitchen operations.
 </li>
 <li>
 Monitor and maintain a clean, safe, and hygienic kitchen environment by following all health and safety guidelines.
 </li>
 <li>
 Ensure that perishable items are stored and labeled correctly to prevent spoilage.
 </li>
 <li>
 Prepare requisitions for supplies and food items for your section and assist with the proper handling of food deliveries.
 
 
 
 </li>
 </ul>
 
 What Are We Looking For
 
 
 
 A Commis 2, serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, knowledge, skills, and values that follow:
 
 
 <ul>
 <li>
 Minimum 3-5 years of experience in a high-end or luxury hotel, fine dining restaurant, or an equivalent setting, with a specialization in Asian cuisine.
 </li>
 <li>
 In-depth knowledge of various Asian &amp; Chinese cuisines.
 </li>
 <li>
 Basic understanding of food preparation, kitchen operations, and food safety standards.
 </li>
 <li>
 Previous experience in a kitchen, ideally in a similar role.
 </li>
 <li>
 Strong communication skills to collaborate effectively with kitchen staff and other departments.
 </li>
 <li>
 Ability to work efficiently and stay calm under pressure, particularly during busy service periods.
 </li>
 <li>
 Attention to detail, ensuring consistency in taste, presentation, and quality of all dishes.
 </li>
 <li>
 A passion for learning and a strong desire to improve culinary skills.
 </li>
 <li>
 High school diploma or equivalent preferred; specialized culinary training or qualifications are highly desirable.
 </li>
 <li>
 Physical stamina to stand for extended periods and lift kitchen equipment or supplies as necessary.
 </li>
 <li>
 Excellent knowledge of food hygiene and safety standards, ensuring a clean and safe kitchen environment.
 </li>
 <li>
 Flexibility to work various hours, including weekends, evenings, and public holidays, as required by the operational needs of the hotel.
 </li>
 <li>
 A positive attitude and a willingness to contribute to a dynamic, collaborative team.
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Luxury hospitality experience in a similar role
 </li>
 <li>
 Ability to work a variety of shifts including weekends, days, afternoons and evenings.
 
 
 
 </li>
 </ul>
 
 What Will It Be Like To Work For Hilton
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.
 
 
 
 Work Locations
 
 
 
 Waldorf Astoria The Palm
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Waldorf Astoria Hotels &amp; Resorts
 
 
 
 Potential Benefits
 
 
 
 Housing, Transport, Additional benefits as per company policy
 
 
 
 Job
 
 
 
 Culinary
</div>

<div>Commis 1 | Waldorf Astoria Dubai Palm Jumeirah
A Commis 1 is responsible for supporting culinary operations by leading food preparation within their designated section and maintaining the highest standards of hygiene, efficiency, and food quality. This role plays a key part in the kitchen brigade, ensuring consistency in food production and presentation while assisting the Demi Chef de Partie in delivering exceptional dishes in line with the hotel's standards.
What will I be doing
This position is vital in delivering a seamless and exceptional dining experience for our guests, contributing to the overall success of the hotel's food and beverage operations. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul><li>
Prepare and present high-quality dishes in accordance with established recipes and brand guidelines.</li><li>
Assist in preparing and cooking menu items based on guest preferences and hotel standards.</li><li>
Ensure consistency in taste, presentation, and portioning of all dishes produced.</li><li>
Carry out mise en place duties and ensure ingredients are prepared and ready before service.</li><li>
Follow recipe standards while maintaining culinary quality, taste, and appearance.</li><li>
Collaborate with fellow Commis and culinary team members to ensure smooth and efficient kitchen operations.</li><li>
Monitor proper storage and rotation of food items to maintain freshness and minimize waste.</li><li>
Maintain cleanliness and hygiene across all kitchen and storage areas in compliance with health and safety regulations.</li><li>
Prepare daily requisitions for ingredients, ensuring adequate stock levels and accurate inventory.</li><li>
Read and apply basic math skills to follow recipes and portion guidelines effectively.</li><li>
Visually inspect and select food items to ensure only high-quality ingredients are used in food preparation.</li></ul>
What are we looking for
A Commis 1, serving Waldorf Astoria Hotels &amp; Resorts is always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, knowledge, skills, and values that follow:<ul><li>
Previous experience as a Commis 1 in a luxury hotel, fine dining restaurant, or high-end culinary operation.</li><li>
Clear understanding of food preparation, kitchen operations, and food safety standards.</li><li>
Thorough understanding of food safety standards, hygiene practices, and HACCP guidelines.</li><li>
Strong communication skills to collaborate effectively with kitchen staff and other departments.</li><li>
Ability to work efficiently and stay calm under pressure, particularly during busy service periods.</li><li>
Attention to detail, ensuring consistency in taste, presentation, and quality of all dishes.</li><li>
A passion for learning and a strong desire to improve culinary skills.</li><li>
High school diploma or equivalent preferred; specialized culinary training or qualifications are highly desirable.</li><li>
Physical stamina to stand for extended periods and lift kitchen equipment or supplies as necessary.</li><li>
Excellent knowledge of food hygiene and safety standards, ensuring a clean and safe kitchen environment.</li><li>
Flexibility to work various hours, including weekends, evenings, and public holidays, as required by the operational needs of the hotel.</li><li>
A positive attitude and a willingness to contribute to a dynamic, collaborative team.</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Luxury hospitality experience in a similar role</li><li>
Ability to work a variety of shifts including weekends, days, afternoons and evenings.</li></ul>
What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

Commis 1 | Waldorf Astoria Dubai Palm Jumeirah

<div>Pearl Club Bus Person/Assistant Waiter (Front Office) | Waldorf Astoria Dubai Palm Jumeirah
A Pearl Club Bus Person/Assistant Waiter (Front Office) with Waldorf Astoria Hotels &amp; Resorts serves Pearl Club Executive Lounge guests throughout their stay at the hotel by responding efficiently to their enquiries and advising them of the amenities and benefits offered by the hotel. 
 
What will it be like to work for this Hilton Worldwide Brand? 
 
In exceptional destinations around the globe, Waldorf Astoria Hotels &amp; Resorts reflect the culture and history of their extraordinary locations, as well as fresh, modern expressions of Waldorf Astoria's rich legacy. Waldorf Astoria provides guests the exceptional environment and the personalized attention of true Waldorf service that creates a singular experience. 
 
If you understand the value of personalized attention and know how to treat even the most extraordinarily different experiences with the same rich level of customer service, you may be just the person we are looking for to work as a team member with Waldorf Astoria Hotels &amp; Resorts. Because it&rsquo;s with Waldorf Astoria Hotels &amp; Resorts where we promise our guests a single rich experience at every extraordinary place they visit. 
 
What will I be doing?
As a Pearl Club Bus Person/Assistant Waiter (Front Office) you will serve Pearl Club Executive Lounge guests throughout their stay at the hotel by responding efficiently to their enquiries and offering food &amp; beverage services as requested. The Pearl Club Agent contributes to the first impressions of our guests and, therefore, must perform the following tasks to the highest standards:<ul><li>
Welcome executive guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints</li><li>
Process accurately check-ins and check-out</li><li>
Ensure that all guest supplies and amenities are offered and replenished to the required standards</li><li>
Provide excellent Food &amp; Beverage services in the Pearl Club Executive Lounge</li><li>
Stay current with all hotel services as well as VIP requests and special events</li><li>
Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity</li><li>
Project a professional manner with an emphasis on hospitality and guest service</li><li>
Comply with Hotel security, fire regulations and all health and safety legislation</li><li>
Execute tasks as instructed by the Pearl Club Executive Lounge Supervisor or Manager</li><li>
Serve your role and team in an environmentally-conscience manner</li></ul>
What are we looking for?
The Pearl Club Bus Person/Assistant Waiter (Front Office) serving Waldorf Astoria Hotels &amp; Resorts are always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Previous Front Office experience in the ultra luxury hotel or hospitality industry.</li><li>
Familiarity with luxury food &amp; beverage sequence of service</li><li>
Calm, efficient and organized</li><li>
Excellent personal presentation and communication skills</li><li>
A passion for delivering exceptional levels of guest service</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul><li>
Previous experience in Executive Lounge in a hotel environment</li><li>
Multi-lingual</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Pearl Club Bus Person/Assistant Waiter (Front Office) | Waldorf Astoria Dubai Palm Jumeirah

<div>Bartender Social (Fine Dining/Michelin Star Experience) | Waldorf Astoria Dubai Palm Jumeirah
As a Bartender with Waldorf Astoria Hotels and Resorts, you will deliver an elevated beverage experience that complements the artistry of fine dining. You will craft refined cocktails, present premium wines and spirits with confidence, and provide intuitive, discreet service that reflects the sophistication of a world-class luxury hotel.
This role requires precision, deep product knowledge, and a passion for Italian culinary culture. You will collaborate closely with the culinary and service teams to ensure seamless guest journeys while maintaining impeccable standards of quality, presentation, and hospitality.
What will I be doing?
A Bartender will be responsible for engaging our guests during their visit, receiving/serving orders and ensuring brand service standards are met to the highest quality. As well as to prepare beverages for other servers to supply to guests, and act as cashier for the lounge. Additionally, you are responsible for performing the following tasks to the highest standards:<ul><li>
Provide refined, attentive, and personalized beverage service in alignment with Michelin-level dining standards.</li><li>
Engage guests with professional warmth, offering expert recommendations on cocktails, aperitive, digestive, and beverage pairings.</li><li>
Anticipate guest preferences and deliver service with elegance, discretion, and efficiency.</li><li>
Prepare and present classic and contemporary cocktails with precision, artistry, and consistency.</li><li>
Demonstrate strong knowledge of Italian spirits, liqueurs, wines, and aperitif culture.
</li><li>Ensure beverages complement menu offerings through thoughtful pairing suggestions.</li><li>
Maintain exceptional presentation standards for all beverages served in the restaurant.</li><li>
Prepare beverages for service team members promptly and accurately to support seamless restaurant operations.</li><li>
Maintain immaculate bar organization, cleanliness, and mise en place at all times.</li><li>
Monitor and manage inventory levels, ensuring proper storage and reporting replenishment needs.</li><li>
Assist in opening and closing procedures following hotel operational standards.</li><li>
Adhere strictly to responsible alcohol service regulations and hotel policies.</li><li>
Ensure full compliance with health, safety, and hygiene standards.</li><li>
Handle billing, cash, and electronic transactions accurately according to hotel procedures.</li><li>
Collaborate closely with culinary and service teams to deliver a seamless fine dining experience.</li><li>
Participate actively in training programs aligned with luxury service excellence standards.</li><li>
Stay informed on global mixology trends, seasonal ingredients, and evolving guest preferences.</li></ul>
What are we looking for?
A Bartender serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:<ul><li>
Proven experience as a bartender in a luxury hotel, Italian fine dining venue, Michelin-starred restaurant, or premium cocktail bar.</li><li>
Advanced knowledge of mixology, including classic and contemporary cocktails, spirits, and beverage pairing principles.</li><li>
Demonstrated ability to deliver refined, personalized guest experiences in line with luxury hospitality standards.</li><li>
Professional, well-groomed appearance with confident and engaging service presence.</li><li>
Strong communication and interpersonal skills, with the ability to connect naturally with diverse international guests.</li><li>
Ability to perform efficiently in a fast-paced, high-volume, and outdoor service environment.</li><li>
Excellent multitasking, time management, and organizational skills.</li><li>
Composed and solutions-oriented when working under pressure.</li><li>
Physical capability to stand for extended periods and handle beverage stock or equipment when required.</li><li>
Flexible to work rotating shifts, including evenings, weekends, and public holidays.</li><li>
Adaptable and responsive to changing operational needs and service situations.</li></ul>
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Bartender Social (Fine Dining/Michelin Star Experience) | Waldorf Astoria Dubai Palm Jumeirah

<div>In Room Dining Order Taker | Waldorf Astoria Dubai Palm Jumeirah
An In Room Dining Order Taker with Waldorf Astoria Hotels &amp; Resorts is responsible for receiving guests&rsquo; orders, entering their orders in a P.O.S. system and ensuring the guest&rsquo;s bills are processed accurately and efficiently.
What will I be doing
As an In Room Dining Order Taker, you are responsible for ensuring each request is handled promptly, accurately, and with the utmost care, aligning with the hotel standards. An In Room Dining Order This role also requires a comprehensive understanding of the menu, including all dishes, ingredients, and available options. Specifically, you will be responsible for performing the following tasks to the highest standards:
<ul><li>Receive and process guest food and beverage orders over the phone, ensuring adherence to brand standards and a professional, welcoming tone.</li>
<li>Enter all orders accurately into the Point-of-Sale (POS) system, ensuring the kitchen and service team receive clear, timely instructions.</li>
<li>Prepare and finalize guest checks, ensuring that billing is processed correctly and in a timely manner, with proper handling of payments and charges.</li>
<li>Demonstrate thorough menu knowledge, including preparation methods, ingredients, dietary options, and the ability to confidently explain and suggest offerings.</li>
<li>Upsell thoughtfully by identifying guest preferences and promoting signature dishes, premium beverages, or seasonal offerings to enhance their experience.</li>
<li>Monitor order flow and timing, coordinating with the culinary and service teams to ensure timely delivery and presentation.</li>
<li>Maintain cleanliness and organization of the IRD work area, ensuring all equipment is in good working condition and hygiene standards are met.</li>
<li>Assist team members and other departments when needed to foster a collaborative and positive work environment.</li>
<li>Address guest inquiries or concerns promptly and effectively, escalating feedback or service recovery needs to the Manager on Duty when appropriate.</li>
<li>Support menu updates, inventory checks, and daily reporting duties as assigned.</li>
</ul>What are we looking for
An In Room Dining Order Taker serving Waldorf Astoria Hotels &amp; Resorts always working on behalf of our guests and working with other team members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
<ul><li>Exceptional telephone manners</li>
<li>A warm personality, attentive and smartly presentable</li>
<li>Ability to listen and respond to guest needs</li>
<li>Excellent leadership, interpersonal and communication skills</li>
<li>Accountable and resilient</li>
<li>Committed to delivering high levels of customer service</li>
<li>Ability to work under pressure</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in similar role</li>
<li>Proficiency in other languages</li>
<li>Passion for delivering exceptional levels of guest service</li>
</ul>What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all.</div>

In Room Dining Order Taker | Waldorf Astoria Dubai Palm Jumeirah

<div>Front Office Supervisor | Waldorf Astoria Dubai Palm Jumeirah
A Front Office Supervisor with Waldorf Astoria Dubai is responsible for ensuring consistent quality of customer service is provided to all guests in accordance with Waldorf Astoria Standards. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests as required. Promotes hotel services, amenities and up sells products to the guests. Taking account of the established service standard and Management guidelines.
What will I be doing
As a Front Desk Supervisor, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments. A Front Desk Supervisor is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Assign and instruct Front Desk Team in details of work. Observe performance and encourage improvement. Monitor lobby traffic to make staffing adjustments accordingly.</li>
<li>Supervise front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel. Assist Front Desk Team and other departments with any questions or requests.</li>
<li>Resolve customer complaints by conducting thorough research of the situation and the most effective resolution. Authorize revenue allowances to remedy problems only after alternative solutions have been offered.</li>
<li>Prepare and conduct daily pre-shift meetings, communicate effectively with all staff and provide them with any information necessary to provide guest service in accordance with Waldorf Standards.</li>
<li>Monitor performance of staff with performance evaluations and discipline issues.
</li><li>Make recommendations for training related issues when inconsistencies develop at the Front Desk operations.</li>
<li>Maximize room occupancy and overview up-selling techniques to promote hotel amenities, upgrades, and special services to enhance the guest experience and increase revenue.</li>
<li>Perform other duties assigned by the Front Office Manager or Assistant Front Office Manager.</li>
<li>Complete daily checklists of duties for opening and closing operations to assure that appropriate reports are filed and use analysis and judgment skills when preparing room discrepancy report.</li>
<li>Conduct weekly training for new Team Members</li>
<li>Pre-allocate all VIP&rsquo;s and Hilton Honors Reservations so rooms maybe inspected, and at the same time to ensure amenities are delivered to the correct rooms.</li>
<li>Transmit daily Hilton Honors</li>
<li>In the absence of Rooms Controller to prepare daily forecast of expected arrivals and departures using analysis and judgment skills.</li>
</ul>What are we looking for
A Front Office Supervisor serving Waldorf Astoria Hotels and Resorts brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
<ul><li>Minimum 2&ndash;3 years of supervisory experience within guest-facing roles in the hotel, leisure, and/or retail sectors.</li>
<li>Proven ability to lead, coach, and inspire a Front Office team to consistently deliver impeccable and anticipatory guest service.</li>
<li>Strong commercial and business acumen with a clear demonstration of sales capabilities and upselling techniques.</li>
<li>Solid understanding of front office operations including check-in/check-out procedures, billing, room allocation, and guest satisfaction management.</li>
<li>Calm, organized work ethic with the ability to prioritize effectively, work under pressure, and meet tight deadlines.</li>
<li>Excellent supervisory, interpersonal, and communication skills to foster teamwork, resolve issues diplomatically, and engage with guests and colleagues alike.</li>
<li>Exceptional problem-solving and decision-making skills, with the ability to handle sensitive situations with empathy and discretion.</li>
<li>Proficient in hotel property management systems (e.g., OPERA) and comfortable with technology-driven front office operations.</li>
<li>A passion for delivering exceptional levels of guest service, with an eye for detail and a dedication to maintaining the highest standards of hospitality.</li>
<li>Strong organizational and multitasking abilities, particularly in high-volume or fast-paced luxury environments.</li>
<li>Formal training or certifications in Hospitality Management or a related field are an advantage.</li>
<li>Flexibility to work a variety of shifts, including evenings, weekends, and holidays as business demands.</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>A relevant supervisory/management certificate/diploma or degree</li>
</ul>What will it be like to work for Hilton
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Front Office Supervisor | Waldorf Astoria Dubai Palm Jumeirah

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