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community service specialist

Al Marasem Group

<div>
 
 As a Community Service Specialist, you will play a key role in supporting our residential communities by ensuring a smooth and professional experience for all tenants. You will be the go-to person for handling inquiries, resolving day-to-day issues, and acting as the link between residents and internal departments.
 
 
 This role sits within the team responsible for managing our communities, enhancing tenant satisfaction, and delivering high-quality service across all touchpoints.
 
 
 
 
 
 
 Your responsibilities will encompass the following key areas:
 
 
 
 
 Resident Support &amp; Communication:
 
 
 <ul>
 <li>
 Serve as the first point of contact for residents regarding questions, complaints, or service requests.
 </li>
 <li>
 Provide timely, clear, and courteous assistance through various channels (phone, email, in person).
 </li>
 <li>
 Communicate community procedures, updates, and policies in a professional manner.
 </li>
 </ul>
 
 
 Case Handling &amp; Follow-up:
 
 
 <ul>
 <li>
 Open and manage service requests in coordination with other departments (e.g., maintenance, security, TA).
 </li>
 <li>
 Ensure issues are tracked, followed up, and resolved within the expected timeframes.
 </li>
 <li>
 Keep accurate logs of client interactions and maintain up-to-date records.
 </li>
 </ul>
 
 
 Cross-functional Collaboration:
 
 
 <ul>
 <li>
 Work closely with leasing, legal, technical affairs, and finance teams to support tenant-related needs.
 </li>
 <li>
 Assist in onboarding new tenants and managing their transition into the community.
 </li>
 <li>
 Support the execution of internal service initiatives or engagement activities.
 </li>
 </ul>
 
 
 Monitoring &amp; Reporting:
 
 
 <ul>
 <li>
 Monitor service KPIs and identify patterns in resident feedback.
 </li>
 <li>
 Suggest improvements to enhance service delivery and tenant satisfaction.
 </li>
 <li>
 Support audits and documentation processes when required.
 </li>
 </ul>
 
 
 
 
 
 To excel in this role, candidates should possess the following qualifications and attributes
 
 :
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 0&ndash;2 years of experience in customer service, preferably in real estate or property management.
 </li>
 <li>
 Excellent communication skills in English.
 </li>
 <li>
 Strong problem-solving abilities and emotional intelligence.
 </li>
 <li>
 Organized, detail-oriented, and capable of managing multiple tasks.
 </li>
 <li>
 Proficient in Microsoft Office; experience with CRM or property management systems is a plus.
 </li>
 <li>
 Preferably residing in or near New Cairo
 </li>
 </ul>
 
 
</div>

Community Service Specialist

Hilton

<div>
 A Social Media Specialist is the point of contact for all things social, including Online Reputation Management, content, strategy, and the daily upkeep of active social channels.
 
 
 
 What will I be doing?
 
 
 
 A Social Media Specialist is the point of contact for all things social, including Online Reputation Management, content, strategy, and the daily upkeep of active social channels.
 
 
 
 What will I be doing?
 
 
 
 <ul>
 <li>
 Develop, implement, and manage social media strategies to increase brand awareness, engagement, and conversions.
 </li>
 <li>
 Plan and execute creative content for social media channels (Facebook, Instagram, LinkedIn, etc.) including posts, stories, and reels.
 </li>
 <li>
 Organize and conduct photoshoots for hotel, events, and campaigns to create high-quality visual content.
 </li>
 <li>
 Collaborate with the design team to ensure brand consistency across all online platforms.
 </li>
 <li>
 Manage and optimize company presence on e-commerce platforms (such as Booking, TripAdvisor, Expedia, etc.).
 </li>
 <li>
 Monitor, analyze, and report on performance metrics to improve content strategies.
 </li>
 <li>
 Stay updated with social media trends, tools, and best practices to keep the brand competitive and engaging.
 </li>
 <li>
 Engage with the online community, respond to comments/messages, and build strong digital customer relationships.
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 A Social Media Specialist serving Hilton brands is always working on behalf of our Guests and working with other Team Members.
 
 
 To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Marketing, Communications, or related field.
 </li>
 <li>
 Proven experience as a Social Media Specialist or similar role.
 </li>
 <li>
 Strong skills in content creation (photo, video, and copywriting).
 </li>
 <li>
 Experience in photoshoot planning and execution (basic photography and videography skills).
 </li>
 <li>
 Knowledge and experience in managing e-commerce platforms.
 </li>
 <li>
 Proficiency in social media management tools and analytics.
 </li>
 <li>
 Creative mindset with attention to detail.
 </li>
 <li>
 Strong communication and organizational skills.
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Pyramids Golf Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Sales and Marketing
</div>

Social Media Specialist

ServiceFirst

<div>
 
 
 
 
 Hello Dear&nbsp;, This HR Mohamed From Service First , We are hiring now Loan Specialist Position
 
 
 
 
 
 
 
 Service First CX is a World Class Multinational Company with strategic locations around the globe providing an elevated Customer Experience to benefit businesses with exceptional customer engagement.
 
 
 
 
 &nbsp;
 
 
 
 
 Job Description:&nbsp;
 
 
 
 
 This is a full-time Job on-site for a Loan Specialist located in New Cairo. The Loan Specialist will be responsible for Handling all activities related to Loan Department
 
 
 
 
 &nbsp;
 
 
 
 
 Benefits:&nbsp;
 
 
 
 
 Average Salary starting from 20k (Commissions In USD)
 
 
 
 
 Transportation Available, Door to Door for Females.
 
 
 
 
 Fast promotions within 3 to 6 months.
 
 
 
 
 Training Fully Paid
 
 
 
 
 Social &amp; Medical Insurance
 
 
 
 
 Fixed days off
 
 
 
 
 &nbsp;
 
 
 
 
 Work Conditions:&nbsp;
 
 
 
 
 Night Shifts.
 
 
 
 
 Outbound calls.
 
 
 
 
 9 working Hours including 1.5 Hour Break
 
 
 
 
 &nbsp;
 
 
 
 
 Requirements:&nbsp;
 
 
 
 
 Fluent English Speaker (B2) is A Must.
 
 
 
 
 Eager to learn.
 
 
 
 
 Customer service experience is a huge plus.
 
 
 
 
 No commitment for at least 6 months.
 
 
 
 
 Likes to have fun.
 
 
 
 
 &nbsp;
 
 
 
 
 Location: 5th Settlement, New Cairo
 
 
 
 
 &nbsp;
 
 
 
 
 &nbsp;
 
 
 
 
 Service First is an equal opportunity and affirmative action employer and will consider all qualified applicants without regard to race, color, religion, national origin, sex, age, disability, veteran status or any other protected factors under federal, state or local law
 
 
 
 
 9$ /3 $ commission based
 
 
</div>

Customer Service Executive

AESG

<div>
 AESG is an international specialist consultancy, engineering, and advisory firm, with offices across the UK, UAE, Saudi Arabia, South Africa, Australia, Egypt and Singapore dedicated to help solve our clients greatest challenges, through collaboration, innovation, and advanced technical solutions. With unparalleled experience, gained from working on hundreds of projects, our multi-disciplinary team of Architects, Planners, Engineers, Scientists, Modelers and Project Managers work alongside our clients to deliver effective solutions that stand the test of time.
 
 
 
 Job Description
 
 
 
 Due to the continuing success and growth of our team, this fantastic opportunity has opened up at our award-winning specialist consultancy, engineering and advisory firm.
 
 
 At AESG we are looking for an Associate Consultant - Sustainability to be based in Cairo and work alongside our other specialist disciplines. This role offers an excellent opportunity for an experienced and motivated sustainability specialist seeking professional development within a growing and ambitious company with a unique service offering.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Contribute to the overall direction, strategy and success of AESG as part of the company leadership team
 </li>
 <li>
 Independently manage complex projects and resolve complex project issues
 </li>
 <li>
 Assist and supervise Senior Consultants / Consultants
 </li>
 <li>
 Mentorship and line management
 </li>
 <li>
 Support the commercial success and stability of the division
 </li>
 <li>
 Ensure the successful delivery of projects to exemplary levels of quality
 </li>
 <li>
 Lead and implement AESG business development within the sector of expertise
 </li>
 <li>
 Provide thought leadership in the division and industry as a whole
 </li>
 <li>
 Support the development of procedures to improve division function and efficiency
 </li>
 <li>
 Support divisional financial management, contracts management, business development and marketing
 
 
 
 </li>
 </ul>
 
 The ideal candidate fits the below profile:
 
 
 
 <ul>
 <li>
 Motivated and Self-driven (Entrepreneurial Outlook)
 </li>
 <li>
 Committed to Technical Excellence
 </li>
 <li>
 Good relationship builders (internal and external)
 
 
 
 </li>
 </ul>
 
 Must have/be:
 
 
 
 <ul>
 <li>
 Ideally qualified to MSc degree level with relevant academic or with post academic professional qualifications to carry out the role.
 </li>
 <li>
 Generally, a minimum of 8-12 years of professional experience.
 </li>
 <li>
 At least 5 years in a supervisory / leadership role.
 
 
 
 </li>
 </ul>
 
 Why join AESG?
 
 
 
 AESG is a multidisciplinary specialist consultancy, offering a consultancy service and work environment like no other.
 
 
 Through our world-class reputation for innovative thinking, pushing projects to outperform expectations through smart application of planning, engineering and architectural solutions, our project portfolio includes some of the worlds most forward-thinking and exciting new developments.
 
 
 The success of our company is built on the success of individuals. Our ability to achieve what we have is because our staff are driven, passionate and love what they do.
 
 
 
 As an employee of AESG you can expect:
 
 
 
 <ul>
 <li>
 A huge amount of freedom for our high-performing employees
 </li>
 <li>
 Great career opportunities as the company continues to grow, with access to huge variety of projects and incredible clients
 </li>
 <li>
 Working on some of the worlds leading developments and tackling our clients greatest challenges
 </li>
 <li>
 Commitment in building on your areas of specialism and focal interest points, supporting your professional development through a structured training and mentorship program
 </li>
 <li>
 Highly collaborative approach across the different technical service offerings
 </li>
 <li>
 Promotion of the importance of health and well-being of the team, including team building fitness activities, social events and the provision of a healthy work environment
 </li>
 <li>
 To be part of a dynamic and motivated team with an amazing team culture
 
 </li>
 </ul>
</div>

Associate Consultant - Sustainability

King's School The Crown

<div>
 
 ROLE SUMMARY:
 
 
 
 King&rsquo;s School The Crown is built in extensive grounds offering world-class educational and sporting facilities, enabling students to pursue a diverse range of interests. Our purpose-Built Campus of over 40,000m2 located in the heart of Cairo's most prestigious gated community, The Crown, 6th October city. This school is the first in the region to cater to students from 3 months up to 18 years with state-of-the-art facilities, including: a full football field, 400m athletic track , 25m 8 lane covered swimming pool with learner pool, indoor multi-purpose sports hall, outdoor multipurpose courts and a 522 seat Performing Arts theatre.
 
 
 King&rsquo;s School The Crown is delighted to be a part of the British Council schools partnership, working with Cambridge to deliver the UK national curriculum through to IGCSE. The process involved multiple inspections to ensure our new school met the highest standards, from the Egyptian Ministry of Education, Cambridge and the British Council. King&rsquo;s School passed with flying colours!
 
 
 We are looking for a dedicated and detail-oriented HR Specialist to support the Head of HR in delivering a professional, efficient, and compliant HR service to the school. The role includes recruitment, onboarding, employee relations, payroll support, social and health insurance administration, and direct liaison with Egyptian governmental authorities.
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 Support recruitment in line with Safer Recruitment and Safeguarding policies.
 </li>
 <li>
 Coordinate onboarding logistics (welcome packs, ID cards, IT access, induction schedule).
 </li>
 <li>
 Maintain personnel files (hard and soft copies), ensuring completeness and accuracy.
 </li>
 <li>
 Register new employees and process leavers with the Social Insurance Authority.
 </li>
 <li>
 Enroll staff and dependents in the school&rsquo;s health insurance scheme.
 </li>
 <li>
 Liaise with Egyptian authorities.
 </li>
 <li>
 Stay updated on labour law changes and advise HR leadership.
 </li>
 <li>
 Prepare reports and documentation for government inspections.
 </li>
 <li>
 Provide first-line support for HR-related queries.
 
 
 </li>
 </ul>
 
 THE IDEAL CANDIDATE WILL HAVE:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in HR, Business Administration, or a related field.
 </li>
 <li>
 Minimum 2&ndash;3 years&rsquo; HR administration experience in Egypt.
 </li>
 <li>
 Familiarity with Egyptian labor law and employment regulations
 </li>
 <li>
 Excellent written and spoken English skills
 
 
 </li>
 </ul>
 
 SAFEGUARDING STATEMENT
 
 
 
 Inspired Education Group is committed to safeguarding and promoting the welfare of children and young people and expects all staff, volunteers and other third parties to share this commitment. Safer recruitment practices and pre-employment background checks will be undertaken before any appointment is confirmed.
 
 
 
 SCHOOL APPLICATION FORM
 
 
 
 Please download and fill up this form, attach this during application process.
</div>

HR Specialist

Talent 360 ME

<div>
 
 UNLOCK
 
 is hiring now for a "
 
 Customer Success Specialist
 
 "!
 
 
 
 UNLOCK
 
 is an exciting AI Tech startup that is revolutionizing the way companies find &amp; work with services agencies.
 
 
 
 Job Responsibilities:
 
 
 
 <ul>
 <li>
 Ensure that all serious &amp; relevant clients find the services they need &amp; convert with a service provider through UNLOCK.
 </li>
 <li>
 Own &amp; enhance the UNLOCK experience for all clients who come to UNLOCK searching for services.
 </li>
 <li>
 Give all clients an initial welcome call to explain the process &amp; understand their service requirements / brief.
 </li>
 <li>
 Vet all clients to ensure the services they require are relevant to UNLOCK, that they are seriously looking to work with a services agency and that they have a suitable budget.
 </li>
 <li>
 Match clients with the most suitable service providers - this includes contacting providers, checking providers listings on UNLOCK and / or doing independent research directly to check for suitability prior to making the match.
 </li>
 <li>
 Build an ongoing relationship with all clients to ensure UNLOCK is their first choice whenever they are looking for business services in the future.
 </li>
 <li>
 Seek feedback and maintain and accurately update all clients&rsquo; feedback on a daily basis.
 </li>
 <li>
 The job scope will evolve according to the business needs and priorities over time.
 
 
 
 </li>
 </ul>
 
 Job Requirements:
 
 
 
 <ul>
 <li>
 1-3 Years of Experience as a Customer Success Specialist or relevant experience (Business Development, etc...). Fresh graduates are welcome to apply
 </li>
 <li>
 High level of collaboration skills.
 </li>
 <li>
 Experience with customer success or account management.
 </li>
 <li>
 Understanding of professional services.
 </li>
 <li>
 Excellent written, communication, and presentation skills.
 </li>
 <li>
 Fluency in English.
 
 
 
 </li>
 </ul>
 
 Benefits:
 
 
 
 <ul>
 <li>
 Hybrid working model; 3 days from the office. The rest are from home with Fridays and Saturdays OFF.
 </li>
 <li>
 Social Insurance
 </li>
 <li>
 Medical Insurance
 </li>
 <li>
 Mobile
 </li>
 <li>
 Mobile Line
 </li>
 <li>
 Exciting Package
 </li>
 <li>
 Flexible working hours
 
 
 
 </li>
 </ul>
 You can find out more about UNLOCK:
 
 
 
 Website:
 
 https://www.unlockassist.com
 
 LinkedIn:
 
 lhttps://www.linkedin.com/company/unlockprofessionals/
</div>

Sales Account Manager - Cairo

Rashideen Egypt For Trade Company (L.L.C)

<div>
 
 This is a full-time on-site role for an HR Operations Specialist located in Cairo, Egypt. The HR Operations Specialist will be responsible for handling day-to-day HR operations, managing employee relations.
 
 
 
 
 
 
 
 
 
 Responsibilities
 
 
 
 
 
 <ul>
 <li>
 Prepare and manage employment contracts in compliance with local labor laws and internal policies
 </li>
 <li>
 Register new hires with social insurance authorities and handle any updates (modifications, resignations, etc.
 </li>
 <li>
 Manage end-of-service processes including final settlements, clearance, and insurance registration
 </li>
 <li>
 Maintain up-to-date and accurate employee files and HR records
 </li>
 <li>
 Monitor attendance and leave records; ensure accuracy and generate related reports
 </li>
 <li>
 Coordinate with payroll to ensure correct application of insurance deductions and other employee-related transactions
 </li>
 <li>
 Ensure compliance with legal and regulatory requirements related to employment and insurance
 </li>
 <li>
 Liaise with government entities such as the Social Insurance Authority, Labor Office, and Ministry of Manpower
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Requirements
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources, Business Administration, or a related field is preferable .
 </li>
 <li>
 1&ndash;2 years of experience in HR operations, with hands-on knowledge of employment contracts and social insurance procedures.
 </li>
 <li>
 Solid understanding of local labor laws and regulations.
 </li>
 <li>
 Proficiency in MS Office (especially Excel)
 </li>
 </ul>
 
 
</div>

Human Resources Operations Specialist

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